Time to change jobs in putney, greater london

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

Are you passionate about leading and shaping an advice service dedicated to supporting and empowering Disabled people? Do you want to use your expertise to grow a small team into a leading provider of high-quality, accessible advice?

This role would suit someone already working in an advice role seeking career development OR someone with experience managing advice services. We particularly welcome applications from Disabled people with lived experience, in line with our commitment as a Disabled people’s user-led organisation. We also encourage strong non-disabled allies who share our values and dedication to disability justice to apply.

You already believe in the Social Model of Disability and are keen to deepen your understanding. Together, we will grow in how we communicate, make decisions, and approach our work, championing a radically inclusive world where society removes barriers rather than disables people.

You will have in-depth and up-to-date knowledge and recent experience of providing welfare benefits casework, with a willingness to undertake further training in housing and community care. We will consider applicants able to build their base welfare benefits knowledge through intensive training over a short period.

You will carry your own caseload while providing line management, mentoring, and support to one advisor. As the team grows, your caseload will reduce, allowing you to focus more on leadership, service development, and quality assurance.

A key part of the role is leading the organisation’s preparation for the Advice Quality Standard, including the recruitment, training, and support of volunteer advisors, as part of a collaborative team with the CEO and Operations Manager.

You will foster a positive and inclusive team environment where staff and volunteers feel valued and empowered to thrive. You will be proactive in developing the service, preparing information to support funding bids, and thinking creatively about how we meet the needs of Camden’s diverse Disabled community.

The role is advertised as hybrid as some in-person presence in the office will be essential at the Greenwood Centre in London NW5 1LB.

About Camden Disability Action (CDA)

At Camden Disability Action, we believe in a world where no one is disabled by society. As a Disabled people’s user-led organisation, our work is driven by the lived experience of Disabled people and grounded in the Social Model of Disability.

We don’t just support individuals to solve immediate problems; we proactively challenge the systems that create inequality and exclusion.

Our Advice Service is central to this mission. We see advice as more than form filling or casework. It is a powerful tool to support rights, autonomy, and independent living. Through advice, we help Disabled people navigate complex systems, claim their entitlements, and take action. We listen carefully to their experiences to reveal wider societal barriers. This insight helps us influence policy, push for change, and collaborate with partners to make services more inclusive.

We are a medium-sized and growing charity. Our Advice Service is small but ambitious. We currently have one full-time Advisor and deliver a specialist service for d/Deaf people in partnership with deafPLUS. The Advice Manager will lead the development of the service to better reflect and respond to Camden’s diverse disabled communities.

Disability Business Partner – (Account Manager)

Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing around 20% of the UK workforce and an estimated 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers, disabled employees and consumers.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. Disability Business Partners have direct responsibility for their assigned Members and are expected to ensure each of their Members uses the members services available most appropriate to them and takes opportunities to introduce our paid for services where it is beneficial to the Member.

As an organisation BDF are a hybrid working organisation, though fully remote working would be an option.

The requirement

• Track record of successfully providing paid for solutions meeting agreed financial targets.
• Experience of providing support and advice to experienced professionals.
• Experience of working in or with business (private sector).
• Able to maintain accurate data collection records and recognise the importance of such.
• Able to priorities a full contact list and workload.
• Knowledge of sales processes including active listening.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to jobs @ businssdisabilityforum .org .uk

• Closing date for applications: Sunday, 3 August 2025.
• First interviews are planned for the weeks commencing 11 August 2025.
• Second interviews are planned for the week commencing 18 August/TBC.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our wesbite via the link on thgis page.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.

As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.

You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.

Chief People Officer

We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda

If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief People Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.

You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.

Together, you will shape the organisation’s strategy, culture, and delivery.

If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.

About You

We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.

You will have:

• Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
• Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
• Strong track record of leading EDI initiatives that promote inclusivity and diversity.
• Experience in organisational development, including change management, learning and development, and performance management.
• Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
• Membership of CIPD.

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Supported Housing Services Manager

Location: Newham, E12

Salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience)

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a highly skilled and visionary Supported Housing Service Manager to lead our dedicated team and drive impactful change.

About us

For over 50 years, the Renewal Programme has stood alongside those on the margins of our community in Newham. We are a respected multi-service local charity committed to inspiring hope and offering opportunities for connection, growth, and progress. Our work focusses on helping people reach their full potential by providing advocacy, education, temporary accommodation, and a wide range of positive activities. We believe in treating everyone with dignity and inclusion, fostering collaboration, and empowering individuals to co-create positive change.

Your impactful role:

As our Supported Housing Service Manager, you will be instrumental in providing effective, high-quality support and resettlement services to vulnerable, single, homeless individuals. You'll lead the charge in promoting independent living, ensuring our residents gain the skills and support they need to thrive – from managing their tenancies and finances, to cooking for themselves and moving towards sustainable independence.

What you'll be doing:

• Championing excellence: Provide outstanding services to all housing clients, ensuring their needs are identified, assessed, and met with appropriate, empowering support.
• Driving performance & outcomes: Spearhead the delivery of a strengths-based support service, directly contributing to Newham Council's vision of fostering independence and wellbeing for vulnerable adults. You'll drive performance excellence by tracking and achieving key performance indicators (KPIs) related to service user outcomes, move-on rates, and tenancy sustainment, as agreed with our local authority partners. This includes overseeing the effective use of assessment tools like the Homelessness Outcome Star to tailor support and demonstrate impact.
• Leading service enhancements: Lead and contribute to exciting service improvement initiatives, including enhancing our trauma-informed supervision models, refining our casework quality assurance processes, championing resident involvement in service design and playing a key role in finalising and implementing our move-on strategy to ensure every resident has a clear pathway to independence.
• Driving financial sustainability: Maximise rental income and support clients to meet their tenancy obligations, paving the way for their independent futures.
• Leading & inspiring a team: Motivate and support your staff, build a trusting and supportive working environment, fostering a culture of best practice, proactive case management, and solution-focused approaches.
• Strategic development: Review and enhance policies and procedures to ensure our services are proactively supporting clients to achieve their goals and move away from homelessness, aligning with our strategic themes of promoting health and wellbeing, and fostering independence.
• Building strong relationships: Work collaboratively with local commissioners, other departments within the charity, housing association partners, and external agencies to deliver best value and evidence best practice.
• Ensuring safety & compliance: Uphold robust health and safety, safeguarding, and incident management practices to create a safe and progressive environment for all.

Who we're looking for

• Proven experience in managing within a supported housing service, ideally with a strong understanding of local authority contract delivery, performance management frameworks, and outcomes-based commissioning.
• A proactive leader with a passion for continuous improvement and experience in driving positive change within housing services, including developing and implementing effective support planning processes and staff development initiatives such as reflective practice.
• Strong financial management and budgetary control skills.
• Excellent leadership, motivation, communication, and interpersonal skills.
• A solid understanding of health and safety and safeguarding policies and procedures.
• Experience conducting risk assessments and utilising tools like the Outcome Star.
• Demonstrable ability to work collaboratively with local authority commissioners and  registered social landlords to report effectively on service delivery and outcomes, and ensure robust compliance with contractual requirements.
• A collaborative team player dedicated to making a positive difference.
• Someone who embodies our values of dignity, inclusion, collaboration, and empowerment.

Why join the Renewal Programme?

This is a permanent, full-time (36 hours per week) opportunity to make a tangible impact in Newham. We offer:

• A competitive salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience).
• A vibrant and supportive values-driven work environment.
• Generous leave: 28 days annual leave + bank holidays.
• Great benefits: Cycle and Tech salary sacrifice schemes, employer's pension contribution, employee assistance programme and other employee perks.
• A commitment to your growth: We encourage personal development and offer opportunities such as training and mentoring.

You'll be based across our two supported housing provisions in the London borough of Newham.

Ready to unlock potential & inspire hope?

There's no closing date for this vital role – we're excited to hear from talented individuals and will be interviewing on a rolling basis. Don't delay!

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal, please do not hesitate to apply.

Grade: Manager 

Job Title: Grants Programme Manager, Europe

Type: Fixed Term Contract until 31st December  2026 

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Senior Programme Manager, Europe

Direct reports: Grants Officer (Associate)

Hours per week: 35 - 40 hours/week (depending on local labour laws)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. 

• France: €74,482 - €86,896 

• Germany: €86,395 - €100,794

• Spain: €76,766 - €89,560

• Sweden: 860,190 kr - 1,003,555 kr

• UK: £68,770 -  £80,231

Closing Date: Sunday 24th August  2025, 23:59 (11:59pm) British Summer Time

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia,  Australia/ Aotearoa New Zealand,  Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.

CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support. 

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

The AI Opportunity Fund:

The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a  €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to at least 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future. 

Position Overview: 

We are seeking an experienced Grants Programme Manager to ensure the successful delivery of the AI Opportunity Fund. This role is responsible for the operational leadership of the programme, ensuring that it is planned and executed effectively on time, on budget and within scope. A key focus of the role is ensuring that the grant-giving component of the programme is designed and stewarded diligently.

This is a middle management role that is primarily operational with some elements of strategic leadership. It requires strong project management skills, good grant-making practice and the ability to manage relationships with diverse partners.  We’re looking for someone who is comfortable working with considerable scope and complexity; and who embraces the challenges and opportunities of a startup environment where learning, adaptability, and building the plane as we fly it are central!

Responsibilities and Competencies:

Programme Development and Delivery

• Lead on shaping the design and execution of the AI Opportunity Fund utilising appropriate project management frameworks.

• Coordinate high quality project deliverables including implementing an AI training programme at scale and convening peer learning and knowledge sharing workshops. 

• Collaborate closely with Finance and Senior Leadership to manage and monitor the programme budget and expenditure.

• Identify, escalate and contribute to addressing programmatic risks to ensure compliance with legal, regulatory and donor requirements.

Grant Making and Management

• Lead the design and implementation of the AI Opportunity Fund grant making function, embedding good grant making practice whilst adhering to donor expectations. 

• Develop and implement robust grant-making systems, processes and structures to successfully execute each stage of the grant lifecycle. 

• Provide excellent stewardship of a large portfolio of grants, providing technical support and effectively managing escalated issues to ensure the programme achieves its strategic objectives.

• Build the capacity of the wider AI Opportunity Fund team in grant making skills and capabilities. 

• Manage and coach the Grants Officer, ensuring they deliver their grants administration responsibilities effectively. 

Partnerships and Stakeholder Management

• Provide excellent donor stewardship of Google . org, securing their confidence in CPIE as a thought and delivery partner. 

• Cultivate, maintain and oversee strong relationships with wider stakeholders on the programme including service providers and evaluation partners.

• Support senior leadership to position the programme strategically internally and externally in order to advance CPIE’s reputation and offer. 

Monitoring, Evaluation  and Learning

• Ensure that CPIE prepares and submits accurate, timely and high quality programme and grant reports to Google, CPI’s Board and other key audiences.

• Collaborate closely with the Communications Team, Senior Leadership and external providers to ensure robust impact measurement of the AI Opportunity Fund.

• Identify and leverage opportunities to share insights from the AI Opportunity Fund to a range of stakeholders including broader CPI teams, wider civil society and current and potential clients.

• Embed a culture of learning and reflexivity in the team, utilising insights from the Programme to shape project management in an iterative way. 

 DEIB & Collaborative Working

• Actively contribute to a diverse, equitable, inclusive and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.

• Dedicate time to continuous learning about DEIB and how it informs our mission, and commit to disrupting white supremacy in the workplace.

• Demonstrate empathy for government and the communities they serve to advance DEIB within systems that government influences

• Embed DEIB within the AI Opportunity Fund design approach and team.

This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve. 

Skills & Qualifications:

We expect applicants for this role will generally have 5-8 years work experience. 

Essential

• Significant project management knowledge and experience, with demonstrable application of project management methodologies and frameworks.

• Proven grant making experience including designing, developing, implementing and monitoring sizable portfolios, and maintaining good grant making practice.

• Proven experience of identifying, assessing, prioritising, and managing risks when executing programmes.

• Proven experience of building productive relationships with external parties, including in convening stakeholders for  learning or wider objectives.

• Intercultural competence, experience of managing high performing teams. and proven commitment to advancing DEIB.

Desirable

• A recognised project management qualification e.g. PRINCE2, Agile Certifications etc.

• Experience of successfully delivering complex contracts for high value donors/clients e.g. third party grant programmes.

• Experience or understanding of AI or related technologies.

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and  have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable. 

CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable;  dedicated professional development funds; generous paid leave and public holidays;  short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10 - 15% domestic and international travel.

We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of  real people  who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time,  the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications. 

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role

We are recruiting 2 Shop Supervisors to join or Camberwell or Elephant and Castle shop, it is a fantastic opportunity to make a real difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 August 2025 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.

The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes. 

The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration. 

We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.

Main responsibilities:

• Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised. 
• Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences. 
• Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
• Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
• Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
• Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
• Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time

Essential skills, knowledge and experience:

• Experience of complex marketing & communications planning to achieve specified outcomes
• Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
• Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
• Strong relationship building and stakeholder management skills
• Experience of coordinating evaluation of activities and using this information to drive insight led decisions
• Able to demonstrate continual learning in the field of communications
• Excellent writing, planning and verbal communication skills
• Ability to quickly collate, analyse and comprehend large amounts of information
• Strong communication skills with an ability to listen and understand stakeholder issues
• Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
• Experience implementing new processes, templates and frameworks
• Demonstrated ability to multi-task in a fast-paced environment
• Self-starter & fast learner who is detail-oriented and organised
• IT literacy - competent in MS Office

Desirable skills, knowledge and experience:

• Experience implementing new planning and work management systems and software, such as Jira, and/or Miro

Closing date: 23:59, Mon, 11th Aug 2025

We are looking to conduct interviews for this position from w/c 25th August 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

This role will require completion of the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hope Place Service in Slough. No personal care or experience is required, just the right values.

£6,552.00 per annum, working 10 hours per week.

Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Hope Place is a mental health rehabilitation support living service with 24 hour support. Hope Place currently has 10 residents, ranging from 18-65 years old.

Current Vacancy:
Waking Night Support Worker role. 10 hours
This role will suit a support worker to working throughout the night. You will report to the team leader and engage/support customers during anti-social hours needing support.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Financial Accountant
Hybrid (within the UK) with travel to our London office

About Us

The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.

We are now looking for a Financial Accountant to join us on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £54,438 - £67,692 per annum
- 25 days' annual leave per year (increasing with service) plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Flexible hybrid working options
- Enhanced maternity, paternity, and adoption pay
- Interest-free season ticket loan (subject to eligibility)
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
- Employee Assistance Programme

This is an excellent opportunity for a qualified accountant with strong experience in non-profit, NGO or research accounting to join our globally respected and mission-led organisation.

You’ll play a key role in safeguarding and strengthening the financial foundation of a charity that directly empowers some of the world’s most vulnerable communities to shape environmental and development policy on the global stage.

What’s more, you’ll have the chance to work in a purpose-driven environment with flexible hybrid options where you’ll be able to develop your professional expertise whilst contributing to impactful work that drives sustainable and equitable change worldwide.

The Role

As a Financial Accountant, you will maintain accurate financial records, ensure regulatory compliance, and support robust financial reporting and audit processes.

You will play a central role in managing the general ledger and producing statutory accounts, ensuring transactions are recorded in accordance with UK GAAP and Charities SORP.

Reporting to the Financial Controller, you will lead the cash flow forecasting, ensure timely and accurate VAT returns and lead the reconciliation of donor income, restricted funds, and other key financial areas.

You will also contribute to the implementation of internal controls, preparation for audits, and the upkeep of regulatory frameworks, such as the Charity Commission’s CC8.

Additionally, you will:

- Prepare accurate financial statements and co-ordinate audit schedules
- Supervise bank reconciliations and ensure effective Treasury management
- Provide VAT training to staff and manage VAT risk through robust controls

About You

To be considered as a Financial Accountant, you will need:

- To be qualified with a recognised professional body such as CIMA, ACCA or ACA or equivalent experience
- Experience in financial accounting within a non-profit, NGO, or international organisation
- Experience preparing financial statements under UK GAAP, Charities SORP, or IFRS
- Experience of statutory accounts preparation and managing year-end process
- Experience of balance sheet management, account reconciliations, and financial controls
- Experience supporting external audits
- Experience with VAT management
- Experience in cash flow management, treasury functions, and multi-currency accounting
- In-depth knowledge of financial accounting principles
- Knowledge of CC8 (Charity Commission’s Internal Financial Controls for Charities) and its application in nonprofit financial management
- Familiarity with financial systems and data management

You are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.

The closing date for this role is 17th August 2025.

Other organisations may call this role Accountant, Finance Manager, or Head of Financial Accounting.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

So, if you’re ready to showcase your expertise in a rewarding role as a Financial Accountant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

Position: S11299 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 19 and 20 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Evidence and Evaluation Officer

We are looking for an Evidence and Evaluation Officer to support the Evidence Team to generate and synthesise evidence on what works to support vulnerable children and young people.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Evidence and Evaluation Officer

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £46,125 including generous benefits

Contract: 12 month fixed-term contract

Closing Date: 25 August 2025, 23:59

Interviews: w/c 8 September 2025

The role

Evidence and Evaluation Officers are key to generating and synthesising evidence on what works and developing resources to support its translation to policy makers, commissioners and practitioners.

The primary focus of the role is contributing to the Strengthening Families, Supporting Children programme – a flagship initiative involving three large-scale comprehensive evaluations of distinct social work practice models. This is a rare opportunity to contribute to high-impact evaluations that will directly inform national policy. You will join the project team and will work closely with other Evidence and Evaluation Officers and will be supervised by a Senior Evaluation Officer. You will also support commissioned evaluations.

About you

The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences. You will also need a master's degree in social science, social policy, public health, health services, or another related field, or relevant experience equivalent to a master's qualification.

You will have experience of:

• Conducting implementation and process evaluations and delivering outputs to time and to high quality
• Conducting research in sensitive and complex settings, including children’s social care
• Collecting data from children, young people, and families who may be vulnerable
• Analysing quantitative data, including survey and administrative data
• Coding qualitative data using NVivo and familiarity with different qualitative analytical methods
• Writing clear, concise, and comprehensive research reports.

The organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as evidence, evaluation, research, evidence and evaluation, impact and evaluation, or other roles, for example Evidence Officer, Evaluation Officer, Research Officer, Evidence and Evaluation Officer, Impact and Evaluation Officer, Researcher, Senior Researcher. #INDNFP

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

This is a new senior leadership role at IRMO, created to strengthen the coordination and development of our growing programmes and services. As our work has expanded, so has its complexity. This role has been designed to improve cross-team planning, bring greater consistency to our delivery, and embed a stronger focus on learning and impact across everything we do.

As Head of Programmes and Impact, you will be at the heart of a community-led, Latin American-led organisation committed to advancing migrant rights and social justice. You will play a key role in supporting that mission by helping ensure our work is effective, well-resourced and aligned with the needs of the communities we serve.

In this role, you will provide day-to-day support to Programme Managers, connect work across teams, and lead our new Monitoring, Evaluation and Learning (MEL) function. You will also deputise for the CEO and contribute to strategic planning, quality assurance and risk management across the organisation.

As part of IRMO’s Senior Management Team, you will help shape and deliver our organisational strategy. You will also play a central role in our participation in the London Communities Human Rights Programme – a four-year project supporting us to embed a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

This is a key leadership role that will help strengthen how we work, learn and deliver together. We’re looking for someone collaborative, values-led and highly organised – with experience in leading teams, coordinating programmes and building strong internal systems.

Key Responsibilities

• Support planning and coordination across programmes to ensure joined-up, consistent delivery and efficient use of IRMO’s resources

• Work closely with the CEO on programme resourcing and development

• Oversee quality assurance, compliance and risk management processes

• Contribute to organisational strategy and planning

• Promote collaboration and shared learning between teams

• Oversee the development and implementation of MEL systems, working with the MEL Officer and Programme Managers

• Ensure data is collected, analysed and used to understand and improve IRMO’s impact

• Lead on internal reporting and contribute to external reporting to funders and partners

• Champion a culture of learning and reflection across the organisation

• Work closely with the Advocacy, Research and Campaigns Manager to align programme delivery with IRMO’s influencing work

• Collaborate with the Operations Manager to ensure smooth delivery across systems, staffing and compliance

• Build and maintain strong relationships with delivery partners, funders and other external stakeholders

• Represent IRMO externally as needed, including at sector networks and partnership forums

• Support the development of funding applications

• Line manage Programme Managers, the Partnerships Coordinator and the MEL Officer

• Act as Deputy Designated Safeguarding Lead

• Deputise for the CEO when required

Person Specification

Essential

• At least one year’s experience in a senior management or leadership role

• At least three years’ experience managing programmes or projects in relevant areas

• Experience developing and delivering programme or organisational strategies

• Experience overseeing service delivery in areas such as advice, education, youth or community work

• Experience managing and supporting staff

• Experience leading or supporting monitoring, evaluation and learning (MEL), with a strong understanding of how MEL supports learning and improvement

• Good understanding of UK employment law, HR best practice, health and safety, data protection and safeguarding

• Good understanding of finance and budget management in a small-to-medium charity

• Awareness of charity governance and the wider UK charity sector

• Ability to collect, interpret and use data to support learning and improve impact

• Strong planning, coordination and organisational skills

• Excellent time management – able to multitask, prioritise and meet deadlines

• Excellent written and verbal communication skills in English and Spanish, or English and Portuguese

• Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases

• Strategic thinker with a clear understanding of how to contribute to organisational development

• Open, supportive and inclusive leadership style, with the ability to stay calm and solutions-focused under pressure

• Strong understanding of issues facing migrants in the UK, particularly the Latin American community

• Commitment to anti-oppression, anti-racism and applying these principles in leadership and delivery

• Clear commitment to IRMO’s vision, mission, values and community-led ethos

Desirable

• Experience working in the charity sector, particularly with migrants or marginalised communities

• Experience managing change or supporting organisational growth

• Familiarity with IRMO’s programme areas and services

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minority groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

This role involves producing high-quality written materials that reflect IRMO’s voice and values, so we’re looking for someone who can write clearly and authentically in their own words.