Trainer jobs in london, greater london
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
We currently have an opportunity for an Independent Domestic Violence Advocate to join the team in London. This role is full time working 37.5 hours per week and is a hybrid role working from home, our London Office and West Middlesex Hospital.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Victim Support, 3rd Floor, 5-7 Singer Street, London and in co-location at West Middlesex Hospital.
As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Finance
Permanent role offering a salary of up to £71,000 pa, depending on experience
Location: Hybrid working with minimum 2 days per week in the London office (near Moorgate)
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.
We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry as well as independent research, consumer insight and evaluation.
What are we looking for?
We are seeking a dynamic and experienced Head of Finance to join our team. The role will sit within our Central Services Team and will report to the Director of Resources and Business Systems.
In this role, you'll be responsible for producing and delivering monthly management accounts, overseeing financial operations, and ensuring robust internal controls are in place. You'll also manage the year end audit, budgeting and forecasting and support procurement processes, while leading a dedicated finance team.
If you have a strong background in financial management and a passion for driving organisational success, we'd love to hear from you!
How to apply?
For further information on the role, please refer to the attached job description and read about Drinkaware on our website.
Please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Drinkaware.
Closing date: Saturday 31 May at 5pm
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
Please note that if you have not received a response to your application within two weeks after the closing date, this means you have been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.
Purpose of the role:
· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.
· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
About us
Jigsaw exists to build rigorous evidence for lasting change in education. We engage in applied research, evaluation, strategy and technical assistance.
Our work focuses on high-impact areas which can strengthen quality education in low- and middle-income countries. This includes specific technical focus on: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls.
Our values
We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.
We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do.
We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems.
We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants.
We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.
We prioritise local contexts - and believe that our work is most effective when communities are centrally involved in decision-making.
We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations.
We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision-making.
Our work
Our work is about building evidence that both strengthens and disrupts the education sector. We focus on areas of the sector which we believe to have the highest potential to improve education for those most in need.
The majority of our current engagements focus on the following four areas: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls – although these are often overlapping and interconnected with a range of other critical issues. We embrace the complexity of education by wrestling with these intersections. This is where our work has the greatest impact.
On our website you can read more about why we focus on these things, our case studies, and the organisations we work with.
Why this role
There is a crisis in education quality in low-income countries. All of Jigsaw’s work is focused on helping to tackle this through applied research, evaluation, strategy and technical assistance. We exist to build rigorous evidence for education. Our mission is clear and our team is growing.
We want a Researcher to join us. Jigsaw is a place where you can do career-defining work and have a real impact on education. The successful candidates will contribute to the delivery of high-quality research, evaluation, strategy and technical assistance work within Jigsaw’s core sector focus areas. They will produce fluent and well-structured contributions to written reports and will confidently handle client interactions. They will be a valuable member of a passionate and vibrant team that loves to interact with different communities across the world.
We know that people are complex and experience does not always fit into precise lists. If you don’t meet all the requirements but have a hunch that you might be the right person for our team then please still go ahead, submit an application, and convince us by providing compelling answers to the four questions within the application.
Role description
As a Researcher at Jigsaw you will:
- Co-design quantitative, qualitative and mixed-methods methodologies
- Collect data, both face-to-face and remotely
- Clean, validate and analyse data
- Contribute to writing reports and presentations
- Present research findings for a variety of internal and external audiences
- Collaborate with Jigsaw partners and clients on data collection where relevant
- Support proposal development for potential new projects
- Contribute to Jigsaw’s internal work, including participating in internal meetings and supporting key internal priorities
Person specification
We are looking for candidates who possess the following essential skills, competencies and experiences:
- Demonstrated interest in the education sector
- Understanding of the project cycle - proposal development, designing mixed-methods methodologies, collecting data, analysing data, writing reports and presenting findings
- Ability to communicate effectively
- Ability to identify problems and solutions
- Ability to adapt calmly to changing situations
- Ability to manage a complex workload under pressure
- High aptitude for personal learning
- Attention to detail (in data collection, analysis and writing)
- Keenness to grow and engage with constructive feedback
- Willingness to use established tools and processes that facilitate effective team work
In addition, the following skills, experiences and knowledge are desirable:
- Strong project management skills, including the ability to design project workflows, monitor milestones, and adapt plans in response to challenges, ensuring deadlines, budgets, and quality standards are met
- Experience of qualitative and quantitative education research design methodologies, such as mixed methods, quasi-experimental, participatory, case study or process evaluation methods
- Experience of qualitative analysis and qualitative data analysis software
- Experience of statistical methods (descriptive & inferential statistics)
- Arabic or French language proficiency
- Experience of delivering training - both face-to-face and online
- Experience working in a low-income country, ideally in education
What we offer
The role is full-time (37.5 hours per week). The role will be based in London and the successful candidate will be required to come into the Jigsaw office at least three days per week, plus occasional international travel.
The salary is £26k - £36k pro rata (starting salary depending on the competencies and experience).
The package also includes:
- 25 days holiday (pro-rata)
- Flexible working arrangements
- 5% matched pension contribution
- Cycle to work scheme
- Personal development leave
- Mental health days
- Parental leave
- Discretionary bonus
How to apply
All applicants will be required to answer 4 questions within their application and upload a CV (maximum of two pages). Application deadline - 30 May 2025.
Candidates who meet the criteria set will be invited to take part in a remote-based test and the highest performing candidates will be called for an interview with members of the Jigsaw team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 06 June 2025 then your application was unsuccessful. We are looking forward to hearing from you.
The client requests no contact from agencies or media sales.
About the role
We are excited to recruit a Community Organiser for our East Oxford Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club work in partnership with Oxford Brookes University to engage with parents in East Oxford.
Parent Power supports parents/carers to develop skills in community organising and expertise in supporting their child to access higher education. The project empowers parents/carers to make change in their children’s future and ensure that they have a fair chance in education and their future careers.
The Community Organiser will:
- Support local pupils from underrepresented backgrounds by empowering their parent/carers to become higher education experts.
- Receive community organising training from Citizens UK and develop transferable skills.
- Join a nationwide community of community organisers making a significant impact on university access.
The client requests no contact from agencies or media sales.
Digital Children, Young People & Families Worker Location: London, N17 0AR Salary: £26,250 - £34,650 per annum Our client’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role An exciting opportunity has arisen within a commissioned Children, Young People and Families Drug and Alcohol service - Insight Platform for a Digital Children, Young People and Families worker. Duties include:
They are searching for a candidate who is passionate, creative, enthusiastic and flexible to meet the needs of their young people and families; with excellent IT skills and apt at using digital tools including social media platforms, Zoom and MS Teams. They want to reach out to as many Children, Young People and Families affected by drugs and/or alcohol as they can; and this role is key to achieving this ambition. The new post holder will work as part of a team to provide collaborative recovery planning and case management to those who use or may be at risk of using drug and alcohol across all stages of individuals’ journeys, from assessment and engagement through to treatment and to promote the service across the Borough through social media, and creating a digital roadmap of services for Young People (strength based approach to diversionary activities and ETE). Benefits
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. The company is an equal opportunities employer. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Partnership Experience Manager (Maternity Cover)
Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially August)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners.
You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.
Key Responsibilities
The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Strategic Leadership and Management - Hub Quality and Impact
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Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs
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Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme
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Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence
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Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.
Strategic Leadership and Management - Partnership Experience and Communications
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Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates
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Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner
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Oversee whole partnership communications, including half termly partnership newsletters
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Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience
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Act as an ambassador for Challenge Partners, representing the organisation externally where required
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Lead an Account Management approach through providing clarity on the account management strategy and operations.
Oversight of partner experience and hub management operations
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Line management of the Partnership Lead and one or two Partnership Co-ordinators
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Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately
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Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs
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Act as a point of escalation for any issues across hubs
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Identify hubs at risk, and lead on creating sustainable solutions with team members
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Work closely with the Finance Team to facilitate our invoicing processes for each academic year
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Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work
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Oversee Pricing Governance processes
Leadership Responsibilities for all Managers
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Foster a collaborative, high-performance team culture.
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Provide coaching and mentorship to develop team members’ potential.
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Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.
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Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.
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Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.
General Responsibilities
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Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
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Take ownership of personal development and actively contribute to team learning.
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Work flexibly, undertaking additional duties as required.
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Maintain high standards of health, safety, and welfare for yourself and others.
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Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
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Strong commitment to Challenge Partners vision and mission.
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Proven track record in strategic leadership and managing key external relationships.
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Knowledge and experience of the education sector.
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Excellent interpersonal skills used to build positive relationships with diverse stakeholders.
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Strong written and verbal communication skills.
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Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).
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Proactive in improving processes, identifying risks and solving problems.
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Exceptional organisational skills, with the ability to prioritise and adapt to changing needs
How to apply
Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)
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Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with the British Film Institute (BFI) the leading body for Film in the UK, who are looking for an exceptional Procurement Manager with sound Public Procurement knowledge able to run tenders both below and above thresholds to join their small, but busy team.
As custodians of the Nations Master Film Collection, exhibit film at BFI Southbank, run the London Film Festival and operate the BFI IMAX – the UK’s largest cinema screen, they are also a National Lottery Distributor, and an NDPB (Non-Departmental Public Body reporting into DCMS (Department for Culture, Media and Sport).
Procurement at the BFI is governed by Public Sector regulations procuring goods and services totalling on average £25m a year with all procurement over £10k in value managed by the Procurement team and as such the successful candidate will need to be experienced in public sector procurement. Ideally, you will also be a generalist as the breadth of procurement at BFI is extensive, and you will demonstrate the skills to run both below and above threshold tenders with knowledge of frameworks.
You will have:
- A Chartered Institute of Purchasing and Supply Level 4 Diploma (CIPS) or degree or equivalent vocational training.
- Completed and implemented the government mandated modules training and obtaining a certificate of completion for the new Procurement Regulations (essential)
- Demonstrable experience in a Procurement department and good knowledge and understanding of UK Procurement legislation, including framework agreements and end to end tendering in practice.
- Familiarity with Government procurement related issue and In-Tend or other electronic tendering systems.
- Experience of Financial / Budgetary control systems.
- A proven track record of promoting and supporting diversity and inclusion.
This is an exciting opportunity for an organised Procurement Manager who can multi-task, manage and meet deadlines in a busy environment, building strong relationships with internal and external stakeholders for successful outcome. With proven ability to work independently and autonomously you will demonstrate exceptional attention to accuracy and detail and understand basic legal terms. You will need strong communication and negotiation skills, be self-motivated, energetic and enthusiastic, with flexibility when responding to urgent requirements.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: London (W1T 1LN) – Hybrid, remote considered
Closing date for applications: 28th May 2025
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Berkshire!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 2x Full Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Office based at Broadmoor Hospital. (Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.)
Salary: Full time starting salary £24242.40 per annum
Contract Type: Permanent
Independent Advocate Requirements:
· Strong communication and time management skills to successfully work remotely.
· Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
· Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
· Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
· Demonstrable experience working with vulnerable adults.
· Working knowledge of public and voluntary organisations.
Benefits:
· 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
· Discretionary shutdown days at Christmas with up to 4 additional days leave.
· 1 Community Leave Day per annum.
· Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
· Auto enrolment Pension plan
· Death in service cover.
· Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Friday 16th May 2025 (we reserve the right to close this vacancy early)
Interview Date: 29th & 30th May 2025
An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Disability confidence scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job type: Full-time or part-time
Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.
Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Part-time holiday allowance will be pro-rated.
Reports to: Chief Project Officer at the Global Returns Project
Timetable: Candidates will be considered on a rolling basis
Preferred start date: 2nd June 2025
What we are looking for
We’re looking for a highly motivated individual to play a key role in helping us grow our supporter base, communicate our impact and keep our operations running smoothly.
You’ll be someone who enjoys writing and communicating clearly, whether that’s through social media posts, stakeholder newsletters or event invitations. You’ll be confident using digital tools and keen to learn how to manage and improve our new CRM system and website content.
You’ll be a highly organised multitasker who’s excited to contribute across a wide variety of projects – from events and fundraising campaigns to charity research and donor stewardship. You’ll thrive in a small team, taking initiative and juggling priorities in a fast-paced, mission-driven environment.
You’ll care deeply about climate and nature and be motivated to make a meaningful difference in this decisive decade for our planet. There will be opportunities to develop skills across all aspects of GRP’s work, with support from a collaborative and experienced team.
Skills required
- Undergraduate or post-graduate degree
- Excellent written and verbal communication skills
- Strong digital literacy and confidence using online tools
- Team-player with a collaborative working style
- Time management and self-organisation skills
- Ability to take initiative, identify problems, and solve them creatively
- Very high attention to detail
- Ability to conduct thorough, independent research
- Excellent understanding of, and passion to address, climate change and biodiversity loss
Skills preferred but not required
- 1+ years of professional experience
- Experience organising events or coordinating logistics
- Experience using a CRM platform (e.g., Beacon, Salesforce, etc.)
- Familiarity with website content management systems (e.g., WordPress, Squarespace)
- Basic data handling or analysis skills (e.g., Excel or Google Sheets)
Main duties and responsibilities
Communications (30% of work)
- Write and publish short regular newsletters for GRP’s stakeholders, including portfolio donors, wealth adviser partners and donors to operating costs.
- Manage and publish weekly content for GRP’s social media accounts, including LinkedIn and Instagram.
- Manage and curate content for GRP website, ensuring information is accurate, up-to-date and maximising opportunities to attract new donors and supporters.
- Coordinate with GRP’s third-party web developer on website maintenance and regularly re-evaluate site structure/functions to maximise its efficacy and usability.
Event planning (30% of work)
- Lead coordinator for in-person and virtual events, in line with events strategy devised by Strategic Relationships Manager.
- Lead event promotion and liaise with venues, speakers, catering, attendees, videographer, graphic designer, etc to ensure events are well-attended and well-run.
Research (20% of work)
- Drive ad-hoc research projects to support GRP’s partnership-building, core fundraising and portfolio selection/assessment efforts.
- Analyse potential sectors and charities for inclusion in GRP’s charity portfolio.
- Identify and research high-quality trust and foundation leads in line with core fundraising strategy.
- Identify and research high-quality leads for wealth adviser or other corporate partnerships.
Customer Relationship Management (CRM) (20% of work)
- Manage GRP’s new CRM system (Beacon) on behalf of team, ensuring the team uses the CRM system consistently, accurately, and effectively. No prior experience with CRMs required – training will be provided.
Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact.
Hope is here. We help individuals and businesses give to powerful charities protecting our planet.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role
In this unique role, you will support young people who struggle to thrive in the academic environment of school, to succeed and learn new practical and personal skills. This role is a valuable opportunity to develop young people and help create a positive outlook and attitude towards their future. To succeed, you will be confident and capable at engaging young people, who often have a past of being disengaged and disruptive, alongside strong practical skills.
Skillway is unique in its style of teaching which focuses on hands-on learning in a low-pressure, supportive environment: our tutors treat our students as young adults and strive to develop a portfolio of work that demonstrates new skills and experience, alongside their personal character; fostering a sense of achievement and success.
What?
We are in need of 1x Metalwork tutor on a Monday and 1x Woodwork tutor on a Friday.
Where?
Godalming, Surrey (on-site) in our beautiful chapel workshops
When?
6 hours a week (1 day) - term time only
Responsibilities include:
- Teaching basic skills and techniques required when working with metal/wood
- Lead and build positive relationships with small groups (four at a time) of 13 - 16 year olds
- Identify the needs of students and work towards progress, both in- and outside of the workshop
- Complete pupil AQA project sheets to record progress
- Work alongside and help support volunteers in the workshop
- Encourage positive morals and work ethic
- Keep an inventory and order materials and equipment as required
- Monitor and maintain machinery and equipment to a good working standard
- Comply with all relevant Health and Safety and Safeguarding requirements (DBS check required)
Skillway is a small, welcoming team of staff and volunteers striving to serve the young people in the local community. Each individual brings a wealth of diverse knoweldge and experience and no one's background is the same. If you'd like to add to our unique team, then we look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.
At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.
Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.
We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton.
The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat.
The client requests no contact from agencies or media sales.
TreeHouse School is an Ofsted “Outstanding” SEN School for children and young adults aged 3-19 with a primary diagnosis of autism (most of whom have additional learning, social, emotional, communication, health and care needs).
Our Ambitious approach ensures that, through our curriculum and delivery, we focus on delivering quality of life outcomes for our children and young people.
We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.
We have an exciting opportunity for a passionate, qualified SEND Teacher to join us on our ambitious journey. Your day to day role will include delivering creative and person-centred lessons to up to 8 learners in a pre-formal class.
We will consider ECT's for this role and welcome both Primary and Secondary teachers to apply.
Why join us?
- Term time only role
- Free healthy breakfast available every day
- Working with Autism/learning disability industry experts across our school and our charity
- Autonomy in your role – You have the freedom to be creativity and get to see first hand our learners progress and achieve their goals and aspirations (as well as your ideas coming to life in the classroom).
- Mental health and wellbeing are at the core of everything we do; The SLT practise “compassionate leadership”.
- Continued professional development and training including a wide range of in house and external training courses.
- Annual staff recognition awards.
- Eye test vouchers, season ticket loans and a cycle to work scheme (plus a bike shed outside the school).
- Employee Assistance Programme: to help you balance your work, family, and personal life.
- Access to physiotherapy.
- On-site parking is available
Your role:
- Provide excellent delivery, teaching and course leadership to learners across TreeHouse School.
- Safeguard and promote the welfare of the children and young people we support.
- Work with pupils to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans.
- Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements.
- Work collaboratively with allied health professionals as part of a trans-disciplinary team.
Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood and follow different pathways depending on their needs and strengths, these are pre, semi and formal and you can read more on our website.
(Please refer to our JD and FAQ document attached to our website for more details).
Closing date: Friday 16th of May
Shortlisting date: Monday 19th of May
Interviews date: W/C 19th of May
Start date: September 2025
Assessment: You will be asked to attend a formal interview (45 minutes - 1 hour) and you will conduct a Micro Teach (20-30 minutes) with a group of pupils.
Ambitious about Autism is fully committed to equality of opportunity and diversity andwe warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion
or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Department: Communications and Public Affairs
Contract type: Permanent
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager
The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.
Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.
Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.
Key responsibilities:
Serve as a point of contact for incoming media enquiries.
Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content.
Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.
Take ownership of key communications tools and systems, including media monitoring and audit of coverage.
Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).
Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information).
What we are looking for:
Experience in a media, journalism or communications role.
Excellent writing skills with the ability to produce accurate, compelling content under pressure.
Confidence in handling media enquiries and building positive relationships with the press.
Strong organisational skills and the ability to manage multiple priorities effectively.
A collaborative approach, with experience working across teams and engaging with senior stakeholders.
A good understanding of the UK media landscape and wider external environment.
If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.
Working with us:
NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position.
Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.