Trainer jobs in weston super mare, north somerset

About Us

Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm. 

As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.

About the Role

This is a key supporter-facing role where you will:

• Be the friendly first point of contact for members and prospective members via phone, email, and other channels.

• Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.

• Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.

• Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.

• Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.

About You

We’re looking for someone who is:

• Compassionate and member-focused, with a genuine desire to make every interaction count.

• Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.

• Confident and professional on the phone and in written communication.

• Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.

• Able to work both independently and as part of a team.

• Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).

• Experienced in supporter care, customer service, or a similar role (desirable but not essential).

• Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.

• Able to maintain strict confidentiality at all times.

Key Details

• Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM

• Salary: £11,885.71 pro-rata (£26,000 FTE)

• Contract: 12-month fixed-term contract, with potential for a permanent role

• Location: Remote (must be based in the UK)

• Additional hours: May be available for outbound campaigns, depending on business needs

What We Offer

• The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.

• A supportive, values-driven team environment.

• Training and development opportunities.

• Fully remote working environment.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

Our Health and Safety Officer will help us embed, maintain, and develop high standards of Health and Safety, across CCT’s estate and its people. They will work closely with our small Health and Safety Team to create, implement, and establish our Health and Safety policies and procedures, in accordance with current legislation. They will advocate for, and set an example around, best practice in Health and Safety.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Thursday 11th September 2025.

The interviews will take place in, Bristol, on Tuesday 23rd September. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Could you be our next Trainee Housing Adviser?! 

Are you passionate about helping people through difficult situations? Are you a ‘people person’, with good computer skills and a strong attention to detail?

Maybe you’ve lived through housing stress yourself? 

We’re looking for someone with great potential and a commitment to learning. 

Benefits include: 
25 days holiday, flexible/hybrid working, pension scheme, employee wellbeing support. 

Home-Start London is seeking a dynamic and driven Partnerships & Projects Coordinator to play a pivotal role in growing our impact across the capital. In this varied and rewarding role, you’ll work closely with our network of local Home-Starts, developing and managing partnerships and generating income to support and extend Home-Start services. Your work will directly help secure vital income and drive collaborative initiatives that ensure every child has the best possible start in life. If you’re a skilled relationship builder, confident fundraiser, and organised project manager with a passion for making a difference, we’d love to hear from you.

What you’ll do:

• Proactively seek out, develop and manage new partnerships, generating income to support and extend Home-Start services
• Support the Operations Coordinator to manage existing consortia projects, ensuring quality and meeting targets
• Deliver timely reporting for internal and external stakeholders
• Lead on planning and delivery of network events, showcasing Home-Start’s work and impact for children and families
• Regularly engage with local Home-Start teams, from co-designing new projects to providing training and support with local fundraising efforts
• Work with HSL’s Communications Lead and local Home-Start teams to develop external communications that showcase Home-Start’s work, including content for website and socials
• Ensure compliance with partnership governance procedures, funding agreements, and internal policy
• Maintain accurate record keeping for all partnerships and projects
• Provide administrative support to the team, supporting efficient operations
• Manage volunteers as required, ensuring that they are happy, effective and well supported
• Any other duties that may be reasonably requested of the postholder

What we’re looking for:

• An excellent relationship builder, skilled fundraiser and strong project manager
• Confidence in engaging and inspiring a diverse range of stakeholders  
• Strong written and verbal communication skills
• Strong administrative skills, including maintaining accurate records and supporting operational processes
• Proactive, solution-focused and adaptable, able to embrace new challenges and changing priorities effectively
• Passionate about Home-Start’s mission to ensure every child has the best start in life
• Confident in using MS Office, including Excel
• Commitment to, and understanding of, safeguarding, equal opportunities and maintaining confidentiality
• An understanding of the small charity sector, including funding landscape (knowledge of and networks in London an advantage)
• Knowledge of /experience in early years and family support service

This job is home-based but will require regular travel in London.

Do you want to make a real difference in children and young people's lives? If so, then we would like you to join our dedicated team of social workers and help empower children to thrive. We believe in quality over quantity, ensuring manageable caseloads so you can truly focus on the people you support. Regular supervision, peer support, and emotional wellbeing resources are all part of how we care for our team. We have an exciting opportunity for someone to join our small friendly team, who are well linked in with the wider Barnardo's organisation across the UK.

Barnardo's Cymru Fostering Service, covers the whole of Wales. We offer flexible working options, and a strong support network, and ongoing professional development to ensure you feel valued and supported in your career. 

The suitably applicant will be enthusiastic, creative and passionate about supporting children and young people who are cared for by their foster families. You will be able to work therapeutically with people who have experienced trauma and loss in their lives. You will work in a way that acknowledges and validates their experiences and work with hope that their future may be different. You will also have opportunities to design and deliver training to a team of committed foster parents and peers. You will have strong assessment skills in order to complete Form F's and annual reviews.

Ready to take the next step in your social work career? If the answer yes, then we very much look forward to you joining the team.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The purpose of this role is to support the Governance and Events Team by undertaking events related operations for the 39th WAGGGS World Conference (taking place in June 2026), and any other WAGGGS events as needed.

The 39th WAGGGS World Conference is a four-day event that will take place in Cambodia in June 2026 in partnership with the host organisation, the Girl Guides Association of Cambodia. This is the main platform for decision-makers in our 153 Member Organisations to gather for networking, learning and consultation on the direction of the Movement. A pre-event for youth attendees under the age of 30 will take place before the conference. 

About the Role:

This role operates within a volunteer-led global charitable organisation with 153 Member Organisations. It provides the inspiration, knowledge and direction to continually protect and enhance WAGGGS’ rich legacy and expand its collective reach and impact. You'll have the opportunity to collaborate with staff, volunteers, and attendees from across our Movement - each bringing their own unique perspectives and experiences. 

Key Responsibilities:

1. Be responsible for maintaining the registration site and event website (using the events management software, Cvent) including individual event databases, providing reports as required and ensuring good communication with participants via email. 

2. Provide administrative and logistical support for all aspects of online and in-person Event Management. This includes assisting volunteers and staff with registration and platform issues, and, if appropriate, travel arrangements and accommodation. 

3. Ensure internal and external communications with Member Organisations, participants, staff members and volunteers and event suppliers are timely, relevant and of a high quality. 

4. Undertake the processing of grants, invoices, staff and volunteer expenses and other related financial administration ensuring compliance with legislation and WAGGGS policies and guidelines. 

5. Writing, designing, and sending event documents and communications on time. Proof-reading of the documents and communications before sending them. 

6. Be responsible for, and able to evidence, own personal development by undertaking relevant training, attending meetings, conferences and events ensuring that you are updated in all matters relevant to the role within your Personal Development Plan agreed with your manager.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

Talent Acquisition Administrator

Location: Vauxhall, Fully Remote

Salary: £25,207 per annum

Vacancy Type: Permanent

Closing Date: 2nd September 2025

Join a Team That’s Changing Lives

At Forward Trust, we do things differently. We’re a national charity with over 30 years of experience helping people break the cycles of addiction, crime, homelessness, and disadvantage. We believe everyone deserves a second chance and that lasting change is possible with the right support. Now, we’re looking for a Talent Acquisition Administrator to join our recruitment team and help us find the people who make our mission possible. If you're someone who thrives in a fast-paced environment, takes pride in being organised, and enjoys making processes run smoothly behind the scenes, this is a role where you can truly make an impact.

About the Role

You’ll be a key part of how we deliver a smooth, efficient, and welcoming recruitment experience for candidates, hiring managers, and new starters alike. Working closely with the Talent Acquisition Lead and Advisor, you’ll coordinate recruitment campaigns from start to finish, manage our Applicant Tracking System, and support onboarding processes. You’ll also have the chance to contribute to job fairs, recruitment campaigns, and employer branding projects. You’ll be joining a small, collaborative team that works remotely, with occasional meetups at our London Head Office for team days, planning sessions, and events.

This role is fully remote, working Monday to Friday with occasional travel. 

What You’ll Be Doing

• Coordinating interviews, assessments, and offers using our ATS.
• Supporting hiring managers with job postings, shortlisting, and candidate communications
• Assisting with issuing contracts, collecting documentation, and initiating DBS and Right to Work checks
• Managing the recruitment inbox and handling candidate and hiring manager queries
• Maintaining accurate candidate records and documentation in line with GDPR
• Helping plan and support job fairs and recruitment events
• Working with our Communications team to support recruitment marketing and employer branding
• Providing admin support across the recruitment and onboarding journey

About You

We’re looking for someone with proven experience in a recruitment or HR administration role, who is confident managing the day-to-day demands of a busy recruitment function.

You’ll also be:

• Highly organised and detail-focused
• Confident communicating with people at all levels
• Able to prioritise and multitask in a fast-paced environment
• Comfortable working independently as well as part of a close team
• Proficient in Microsoft Office (especially Outlook, Excel, and Word)
• Experienced using an Applicant Tracking System (such as Eploy or similar)
• Enthusiastic about making recruitment efficient, inclusive, and candidate-friendly

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

ID: 1543 Assistant Director Services and Innovation

Service: Gloucestershire Hub (and surrounding areas) Central Region

Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).

Hours: 3 days – part time (22.2 hours per week)

We offer flexible working arrangements - please see below for more details

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.

You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.

As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.

Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Responsibilities:

Leadership, Performance and Strategic Delivery

· Lead strategic partnerships

· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.

Line Management

· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.

Financial Responsibility

· Oversee budgets, manage financial risks, and contribute to sustainable service development.

Internal/External Relationships

· Represent Family Action externally and build strong partnerships to support integrated service delivery.

Quality Assurance

· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.

Main Requirements (for details check the job description and person specification):

· Proven experience leading services for children, young people, and families with complex needs.

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Ability to manage teams, budgets, and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Sunday 7th September 2025 at 23:59

Interviews - week commencing 15th September and 22nd September - dates to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

COMMUNITY PROJECT WORKER : Youth Work Programme

OASIS HUB SOUTH BRISTOL

 FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT UNTIL 31st August 2026

SALARY: £30,501 p.a.

We have a unique opportunity for a project worker to join Oasis Hub South Bristol as part of our work with students and families.  This role will create real impact in South Bristol by working alongside our Academy colleagues to support young people attending Oasis academies and the wider community.

We’re looking for an individual who has a passion for supporting young people and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in South Bristol

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please visit our website or apply via Charity Jobs.

Your Supporting Statement should be no more than two A4 pages and must address the following questions:

Please expand on your CV to tell us about the relevant experience you have in youth work Completed applications should be returned by 12 noon Monday 15th September 2025

If you have any questions about the role, please contact Sarah Harding. Contact details are on our website.

Interviews will take place at the Oasis Hub South Bristol, Oasis Academy Connaught, BS4 1NH the week beginning 22nd September

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Volunteers are the backbone of our operation at FareShare South West (FSSW). We have over 350 volunteers from a myriad of backgrounds, who make up 90% of our team. The volunteers help with every aspect of the operation, from driving vans, picking orders, to administrative duties. FSSW has built a successful volunteer programme which supports a wide demographic of people and multiple motivations for volunteering. This role will take a lead on all aspects of recruitment, retention, and development of our volunteer programme during this exciting time in the charity as we expand. 

Duties and Responsibilities 

Volunteer Recruitment  

• Work with the Communications and Volunteering teams to actively promote the volunteer programme across Bristol

• Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners; taking a lead in the delivery of corporate volunteering events 

• Use and improve on existing processes to manage recruitment from initial enquiry through to successful onboarding of prospective volunteers and partners  

• Develop outreach activities to increase diversity, social impact, and community engagement 

• Work with Head of Employability & Volunteering and the wider team to ensure sufficient dependable volunteers to meet the operational needs, working to KPIs 

• Work with the Volunteer Coordinators to identify fluctuations in the volunteer rota, and action accordingly

• Work with the Head of Employability & Volunteering and Volunteer Coordinators to identify tasks/roles/needs to inform a recruitment strategy for the future

Volunteer Retention: 

• Enhance the existing volunteer retention programme

• Work in collaboration with the Plymouth Volunteering Team to ensure alignment in the delivery of the organisational strategy 

• Work with the Head of Employability & Volunteering and Head of Operations to ensure the delivery of high-quality volunteer induction and training 

• Analyse and monitor volunteer retention, noting reasons for moving on and developing strategies to improve retention where required 

• Develop volunteer roles in conjunction with the Operations Teams

• Build upon and establish new referral partners and recruitment platforms/streams 

• Support the Head of Employability and Volunteering to ensure all Volunteer policies and processes are up to date, and training is given to staff to uphold them 

• Work with the Employability Team to create routeways into volunteering 

Administration, policies, procedures, and risk management 

• Support the Head of Employability & Volunteering to develop and maintain volunteer policies, procedures, and risk assessments 

• Ensure volunteers are adhering to FSSW's Code of Conduct, facilitating meetings with volunteers if necessary, conducting relevant risk assessments, and following safeguarding measures 

• Ensure the Volunteer Coordinators are sufficiently trained in the CRM system (Salesforce) to keep up to date in line with GDPR

• Work with the Volunteer Coordinator/s to ensure FSSW’s databases are up to date with volunteer information, including skills, availability, and contact details/preferences  

Person specification – knowledge, skills, experience, and values 

It is not expected that the successful candidate will have all of the following criteria. FSSW is committed to helping individuals develop professionally and personally. The following are desirable criteria: 

• Experience in data informed recruitment and retention of volunteers or employees

• Experience in developing and implementing policies, procedures, programmes and strategies 

• Experience of risk management and safeguarding vulnerable adults

• Experience in providing supportive, motivational, structured team leadership for people with a range of life experiences, including supervision, target setting and performance management 

• A working knowledge or direct experience of the voluntary sector

• Excellent communication, presentation, and interpersonal skills to establish and develop positive relationships with volunteers, external partners and beneficiaries 

• Excellent organisational, IT and time management skills to prioritise work, handle conflicting demands and meet tight deadlines in a fast-paced environment 

• Ability to produce high-quality data with evaluation and strategic actions

• Commitment to and experience in supporting people of all ages and backgrounds to thrive in line with diversity, equity and inclusion policies  

We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.

We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.

You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery. 

The role also involves preparing short, simple, written guidance on changes to Home Office policies.

Ability to speak another European language is essential. Due to current demand, Italian is preferred.

Role summary 

Join the leading UK charity dedicated to supporting babies born premature, to lead a new programme of work in Wales. This is an excellent opportunity for a proactive programme lead or project manager to lead engagement with healthcare teams and parents/carers across Wales to improve care for babies across 9 neonatal units, focussing especially on babies who face the biggest challenges.

Every year in Wales, around 2800 babies are born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Many of these babies, and their families, will face inequalities which relate to their ethnicity, or their socio-economic disadvantage.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for someone with the skills for engagement and project management to join team. This is a fantastic opportunity for someone to help lead an exciting new programme of work, to understand the needs of parents and healthcare teams across Wales, to increase reach and impact in the country.
 

• Location: Based in Wales and able to travel to 9 neonatal units across the country. We expect at least 1-2 visits to each unit in the fixed term of the contract

• Salary: £36,850 FTE

• Terms: 28 hours per week. Fixed term to end of March 2026

The role is funded by the Welsh Government.

Role details

TBliss has recently been awarded a one-year grant from the Welsh Government to deliver a programme of work to support and drive neonatal service transformation across the country. In line with Bliss new 4-year strategy, this programme will work with neonatal healthcare professionals across the 9 neonatal units in Wales, support families whose babies need this vital care, and include research and policy work to improve care across the country.

The programme lead will coordinate the work of this programme, which will be managed by teams across Bliss, and lead on the engagement of parents and healthcare teams across Wales. During the 12 months of the funding agreement, to the end of September 2026, the programme will:
•Raise awareness of and access to Bliss’ information and support for parents
•Support all neonatal units to progress through Bliss’ Baby Charter standards
•Undertake service-user involvement work to inform the development of a new digital parent support service
•Undertake engagement work with health professionals to inform training and the development of resources to support the delivery of Family Integrated Care (FICare)
•Carry out a policy research project on neonatal inequalities.

The ideal candidate will be able to demonstrate the following skills and experience:

•Proven ability to build effective internal and external relationships with a range of stakeholders
•Strong experience of project management, able to juggle multiple priorities and coordinate with others to deliver activities on time and to budget
•Self-motivated and solutions-focused, able to work on own initiative to get things done
•Demonstrable understanding of how to involve service users in the development, delivery and evaluation of services
•Strong understanding of equity, diversity and inclusion, and of inequalities related to healthcare, and how to tackle these.

Knowledge of Welsh healthcare systems in general, and maternity/neonatal services in particular would be a distinct advantage
 

For more details please view the job description and person specification attached to this advert.  

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.

How to apply

Interested applicants are requested to submit the following documents

•Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long 
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• The deadline for applications is 9am on Monday 8th September.
• First interviews will take place on the 12th September online.
• Second interviews will take place on the 22nd September in Cardiff