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Scripture Union, Milton Keynes (Hybrid)
£25,353 pro rata (0.6 FTE £15,211)
Posted today Apply Now

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Milton Keynes (Hybrid)
£25,353 pro rata (0.6 FTE £15,211)
Part-time (21 hrs 45 mins per week (3 days))
Temporary (2 years)

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Supporter Care Assistant

Fixed Term Contract | 3 days per week

Are you highly organised, people-focused and confident providing excellent customer service? Do you enjoy helping people feel welcomed, supported and connected?

Scripture Union is looking for a Supporter Care Assistant to join our Mobilisation Team on a fixed term basis. This role plays an important part in helping us care well for our supporters, customers and wider community, ensuring they receive a positive, efficient and engaging experience whenever they connect with us.

About the role

As Supporter Care Assistant, you will act as one of the first points of contact for enquiries and help support the smooth running of our supporter and customer care processes.

You will be involved in:

  • Responding to enquiries by phone, email, website and post
  • Processing orders, subscriptions, donations and Direct Debits
  • Supporting fundraising activity and mobilisation campaigns
  • Maintaining accurate records on our CRM system
  • Working closely with colleagues and external partners to fulfil orders and communications
  • Encouraging engagement with Scripture Union’s ministry and wider work

About you

We are looking for someone who enjoys working with people and takes pride in providing excellent service. You may already have experience in a customer-facing, administrative or supporter care role, or you may be looking to develop your skills further in this area.

You will be someone who:

  • Communicates warmly and professionally
  • Is organised and able to manage a varied workload
  • Has good attention to detail
  • Is confident using systems and handling data accurately
  • Can work to deadlines and follow processes carefully
  • Is supportive of Scripture Union’s mission and values

Invest in our mission, as we invest in you:

Our Benefits:

  • 23 days holiday (pro rata) + bank holidays + 5 volunteering days 
  • Up to 12% pension contribution 
  • Life insurance 
  • Free Bible Reading Guides 
  • Enhanced family leave 
  • Asupportive, faith-filled environment where your work has eternal impact 

Occupational Requirement

Scripture Union is a Christian charity committed to sharing the good news of Jesus with children and young people. Therefore, this role carries an occupational requirement for the successful applicant to be a practising Christian, in accordance with the Equality Act 2010. The successful candidate will be expected to actively support and work in accordance with Scripture Union's Christian ethos, mission and values.

Safeguarding

Scripture Union is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process.

Application resources
Application Instructions

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the Job Profile, via Charity Jobs.

Organisation
Scripture Union View profile Organisation type Registered Charity Company size 51 - 100

Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.

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Posted on: 03 August 2026
Closing date: 31 August 2026 at 18:00
Job ref: HR-2026-00035
Tags: Customer Service, Customer support, Faith-Based, Helpline

The client requests no contact from agencies or media sales.