Training and development manager jobs in newham, greater london

Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!

Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?

We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

What You'll Do:

• Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
• Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
• Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
• Collaborate across teams to deliver integrated, secure, and high-performing solutions.
• Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.

Who We're Looking For:

• A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
• Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
• Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
• Excellent communicator and mentor, able to engage stakeholders at all levels.
• Committed to fostering a diverse, inclusive, and high-performing team culture.

Why Join Us?

• Make a real impact supporting vital services for Victim Support.
• Work remotely with a supportive, forward-thinking team.
• Opportunities for professional growth, learning, and certification.
• Be part of an organisation that values innovation, well-being, and work-life balance.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

Ready to Lead the Way?

If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

Jigsaw4u’s Piece of Mind Service helps 11 to 25 year-old young people in SW London overcome depression and/or anxiety. We are seeking 1 full-time counsellor, or 2 part-time counsellors, to support 15 referrals over 3 months, in the London Boroughs of Kingston and Richmond. 

There is the potential for this fixed-term contract to become permanent. 

Each young person receives 6 to 16 targeted, evidence based therapeutic support sessions.  Support sessions will be delivered at our Kingston-Upon Thames hub, at school, home or in the community where appropriate. The counsellor will liaise with parents/carers, and referrers and partner agencies as appropriate. They will evaluate the interventions through use of Outcomes Star and other agreed measurement tool.

Jigsaw4u is a community charity that helps children, young people and families across South West London put the pieces back together following social and emotional difficulties.

 We have a multi-disciplinary team of Specialist Support Practitioners and Therapists, with a proud 27-year history and values that are informed by our shared experiences and feedback from our service-users.

 We work with community and statutory partners to deliver over 24 services, including support for pre and post bereavement, depression and anxiety, young people in the care system or leaving care, domestic violence, young victims of crime, prisoners’ families and parenting programmes.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.

Position: Customer Services Advisor

Salary: £28,357 per annum

Location: Hammersmith with hybrid working

Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays

Contract: Permanent

Closing date: Friday 19 December 2025

Interview date: Week commencing 12 January 2026

About the Role

You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.

Key responsibilities include:

• Managing customer enquiries by phone and email, providing clear and accurate information
• Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
• Keeping records and systems updated with detailed and accurate notes
• Liaising with contractors to ensure repairs are completed efficiently
• Supporting rent and service charge enquiries, including taking payments
• Helping to manage voids and lettings by keeping applicant information up to date
• Working with colleagues across the organisation to ensure a seamless and resident focused service
• Responding professionally to complaints and helping drive improvements based on resident feedback
• Ensuring all work complies with policies, procedures, safeguarding and data protection requirements

About You

We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.

You will have:

• Experience providing high quality customer service, including managing difficult conversations
• Excellent written and verbal communication skills
• Strong IT skills, including confidence using Microsoft Office
• Experience handling a high volume of calls
• Ability to prioritise workload and work to deadlines
• A collaborative approach and the confidence to use your own judgement
• Empathy, professionalism and a commitment to supporting residents
• An understanding of equality, diversity and inclusion

It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Terms: 0.6 FTE, 3 days per week; one year contract, with possibility for extension

Salary: £24,000 - £38,000 per annum, depending on experience

Location:Remote working

Start Date:As soon as possible 

Line Manager:Communications Manager 

Please note that you must have the right to work in the UK. 

Closing Date: 4th January 2026

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, an adherence to Earth’s planetary boundaries, and the consideration of future generations

For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We comprise an intellectually and culturally diverse team of 20 expert-practitioners with deep and wide-ranging institutional experience, headquartered in London with additional presences in Berlin and Rome.  We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership. 

BASIC is a fast-paced and rewarding environment in which to work, with an exceptionally-positive and inclusive team culture. We have experienced rapid growth over the past decade, and we are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues. 

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking a Digital Communications Officer with exceptional design sensibility and meticulous attention to detail. This role is responsible for maintaining and enhancing the organisation's digital presence through clear, consistent, and effective communication with key audiences. The Digital Communications Officer will support the implementation of strategic communication objectives, promote organisational priorities, and uphold the integrity and professionalism of BASIC's online profile.

Reporting to the Communications Manager and working closely with BASIC's programme teams, the postholder will develop, deliver, and analyse the impact of digital content across our online platforms — including BASIC's website and microsites, social media channels (LinkedIn, X/Twitter, BlueSky), and email communications.

Essential Requirements

The ideal candidate will be a fluent English speaker with strong copy-editing and proofreading skills. Professional-grade capabilities in graphic design, web design, newsletter software, and audio/video production are essential for creating compelling online content. We are looking for someone who combines technical fluency with creative flair and storytelling, and who understands how to engage diverse audiences across multiple digital platforms.

Key Responsibilities:

Digital Strategy and Content Management

• Work with the Communications Manager to develop, maintain, and refine BASIC's digital communications strategy and associated workplans

• Ensure consistency in the presentation of programme communications strategies and accessibility for all staff

• Monitor and evaluate the impact of communications activities, identifying successes, lessons learned, and opportunities for improvement

• Prepare communications plans for conferences, speaking engagements, international engagements, and campaigns

Website and Digital Platforms

• Commission, edit, and publish articles and commentaries for BASIC's website

• Maintain and update BASIC's website, microsites, and online presence (including Wikipedia and directory listings)

• Ensure all digital content is accurate, well-formatted, proofread, and on-brand

Social Media Management

• Develop and maintain a content calendar for BASIC's social media accounts (LinkedIn, BlueSky, X/Twitter)

• Create engaging, visually compelling, and timely social media content that advances BASIC's communications objectives

• Monitor social media engagement and use analytics to inform strategy

Email Communications and Newsletters

• Produce BASIC's regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted

• Develop compelling headlines and select impactful imagery

• Use graphic design tools (e.g., Canva, Adobe Creative Suite) to enhance visual appeal

Media Relations Support

• Develop, maintain, and update media contact lists and databases

• Work with the Communications Manager to document and refine media engagement processes

• Prepare press releases, ensuring they are compelling, accurate, and properly formatted

• Compile monthly digests of nuclear policy and security-related media coverage (as required)

Content Creation and Design

• Create visual, audio, and video content using professional-grade tools to tell BASIC's story effectively

• Ensure all imagery is well-cropped, edited, and appropriately branded

• Liaise with staff to identify the most impactful content for external communications

Additional Responsibilities (as required)

• Prepare programme Q&As, one-pagers, briefing notes, and key messages

• Support organisation of media training sessions

• Liaise with external contributors for website content

Please note: This list is not exhaustive. Other tasks may be required as they arise.

Person Specification

Essential:

• Degree in marketing, visual communications, journalism, or related field, or equivalent professional experience
• Proven experience in a digital communications or media role
• Experience in audio-visual storytelling such as video work or podcasting
• Excellent written and spoken English, with strong copy-editing and proofreading skills
• Professional-grade skills in graphic design, web design, and audio/video production
• Demonstrated ability to manage websites, social media channels, and digital campaigns
• Strong analytical skills, including experience using digital analytics to inform strategy
• Familiarity with email marketing or CRM platforms (e.g., Mailchimp)
• Technically fluent, with creative and storytelling flair
• Highly organised, collaborative, and attentive to detail
• Ability to balance multiple priorities in a fast-paced environment

Desirable:

• Postgraduate qualification in a relevant field
• Experience working in a think tank, NGO, research, or public policy organisation
• Experience in media relations or crisis communications
• Knowledge of global security, defence, or nuclear policy issues

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.

Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.

Charity People is delighted to be supporting this incredible organisation to recruit for a part time Director of Communications and Marketing who will join the team at a key point in the early stages of their new strategy, as they launch a new brand and head into their 40th birthday year with the vision to ensure everyone affected by spinal cord injury can reach their full potential - no matter their age, background, injury level or any other factor.

Part time Director of Communications and Marketing
Contract: Permanent role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Monday 15th December at 9am
Interviews: first stage interview held remotely on Wednesday 7th January, with second round being held in person on Tuesday 15th January

The Director of Communications and Marketing will combine strategic leadership with a readiness to get hands-on where needed, building sustainable systems, processes, and team capacity that set Back Up to achieve long-term success.

Your core responsibilities will include:

* Building on existing plans develop and deliver a comprehensive 2030 communications and marketing strategy aligned with organisational and departmental plans.
* Serve as strategic communications advisor to the CEO and SLT on reputation, brand positioning, and stakeholder engagement; and lead cross departmental collaboration to deliver shared objectives
* Build and nurture strategic partnerships with key media, influencers, and sector organisations.
* Oversee the successful phased launch and roll-out of Back Up's new brand across all channels from January 2025.
* Ensure storytelling is compelling, authentic, and inclusive, reflecting the lived experience of people with spinal cord injury.
* Oversee creative strategy, commissioning, and content planning, ensuring quality and alignment with Back Up's mission.
* Champion accessible communications that reach and resonate with diverse audiences.
* Provide strategic oversight of digital marketing and online engagement, including social media, to grow reach and impact.
* Champion the ethical use of AI and emerging technologies in communications, ensuring robust governance and responsible practice.
* Introduce systems and processes to measure digital performance and optimise engagement.
* Line manage a team of five in total with direct line management responsibility for two Communications and Marketing Managers, ensuring clarity, accountability, and professional development.
* Model a creative, ambitious, and positive culture in line with Back Up's values.
* Build long-term team capability in brand, digital, and storytelling.
* Manage external agencies, freelancers, and suppliers to deliver high-quality outputs.
* Maintain strong financial management and risk controls within agreed budgets, and report clearly and regularly to CEO, SLT, and Board on communications impact, reputation, and reach.

We'd love to hear from candidates with the following skills and experience:

* Previous Director-level leadership experience of communications and marketing functions (charity or comparable sector).
* Proven track record in developing and delivering successful communication and marketing strategies.
* Strong expertise in brand management, digital engagement, and integrated campaigns across multiple channels.
* Experience leading a significant brand roll-out or website redevelopment project.
* Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics.
* Knowledge of accessibility standards and inclusive communications practices.
* Familiarity with the ethical application of AI and emerging digital tools in communications.
* Strong financial and risk management skills.
* Outstanding storytelling, presentation, and influencing skills, with gravitas to act as an organisational ambassador.
* Ability to lead through change, build effective partnerships, and inspire teams.
* Alignment with Back Up's values: we embrace challenge, we have fun, we build inclusive communities, and we are ambitious for each other.

Additionally, we're particularly keen to speak to anyone who has lived experience of disability or spinal cord injury, however this is in no way essential.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Ealing
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need
to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
When will I be working?
You will be working between the hours on 9am - 5.18pm, Monday to Friday 
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, m
otivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Supporter Acquisition Fundraiser

Fixed term (12 months), full time (35 hours a week)

£41,067 a year

London, E15 2GW / Hybrid working.

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

This is an important role in our Fundraising directorate. You will help us raise vital funds by leading campaigns that inspire people to support Scope.

Fixed term (12 months), full time (35 hours a week)

This role is fixed term to cover maternity leave

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

We are looking for someone who enjoys leading campaigns and working with people. As our Senior Supporter Acquisition Fundraiser, you will:

· Manage a range of Individual Giving campaigns from start to finish, making sure they run smoothly and meet targets.

· Work with teams across Scope to create inspiring supporter journeys and maximise the value of every supporter.

· Develop new fundraising products and ideas to reach new and existing audiences.

· Make sure all campaigns are on budget, on brand, and follow all rules.

· Use data and insight to improve campaigns and share results with the team.

· Build strong relationships with suppliers and partners.

· Keep up to date with trends in fundraising and bring new ideas to the team.

· Support the team with digital communications and welcome programmes for new supporters.

· Ensure all supporter data is handled safely and follows GDPR.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who has:

· Hands-on experience across key direct marketing channels such as digital (Lead Generation, Meta, Search, Display), telemarketing, face-to-face, and email.

· A strong understanding of regular giving, lottery and cash recruitment and how to optimise their performance.

· Confidence managing budgets and reporting to ensure campaigns deliver against targets.

· Experience collaborating with agencies and internal teams to create, deliver and evaluate integrated campaigns.

· A data-driven approach- using insight to shape creative, audience targeting and optimisation.

· Excellent project management skills, able to juggle multiple campaigns and meet deadlines in a fast-paced environment.

· Knowledge of fundraising regulation and data protection, ensuring activity is ethical, compliant and supporter-centred.

It’s great (but not essential) if you also:

· Understand the social model of disability.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Thursday 18 December 2025.

37.5 hours per week / £27,770 per annum / fixed term contract (maternity cover) until January 2027 / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

We are looking for a Supported Housing Support Worker to join our Cook Road, Horsham team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Monday 15 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Paradigm Housing)
Reference: 317
Salary: £26,000 - £27,000 per annum, pro rata.
Hours: Part-time, 30 hours per week
Contract: Fixed term until 6th May 2027
Reports to: Community Support Service Team Leader
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

About the Service

Community Outreach Workers supports people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

The service will be delivered in across Hertfordshire county, and also includes Amersham and Chesham.

Referrals will come from Paradigm Housing Association and will be for their tenants who are experiencing mental health difficulties.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services across the county.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
• Complete reporting requirements.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 26th December
Interviews to be on a rolling basis at the Watford Well-being centre
N.B. Please quote reference number 317 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please full Job description on our website

BRF Animal Technician

Details of the role:

Full time, permanent – 36 hours

Part-time opportunities may also be available, please note any preferred working pattern in your application.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Biological Research Facility is the Crick’s animal facility offering services to those researchers who use animals such as mice and fish to answer their research questions. For example, studying the effects of genes on development, or identifying the molecules involved in how cancer spreads.

The Biological Research Facility supports all animal research at the Crick through its comprehensive animal care and use programme, and provides the Crick's laboratory animal resource and technical services. There are approximately 150 animal care staff spread across several self-contained animal units.

High quality multidisciplinary experimental outcomes are at the heart of the BRF's philosophy and operations, delivered to the highest of animal welfare standards. The BRF teams integrate husbandry of multiple species within a range of facilities, using state of the art technologies, via a talented and skilled team.

About the role

This role is ideal for anyone who’s passionate about working with animals, dedicated to animal welfare, and enjoys hands-on, practical work. If you’re excited by the idea of creating the best possible environment for animals in a research setting, while directly contributing to world-leading scientific discoveries, the Francis Crick Institute could be the perfect place to build a meaningful career in Animal Technology.

We’re looking for enthusiastic, self-motivated team players to join us as Animal Technicians, key members of our organisation who play a vital role in enhancing the quality of life for our laboratory animals. You’ll work within our state-of-the-art animal facility, carrying out husbandry duties and supporting the full breadth of research at the Crick through our comprehensive animal care and use programme.

At the Francis Crick Institute, we’re committed to helping you grow. We provide thorough training and ongoing support so you can build a rewarding career where your work makes a real difference to both research and animal welfare. Whether you’re seeking a new challenge or taking the next step in your career, this could be the opportunity you’ve been looking for.

As a new technician, you’ll learn all aspects of animal husbandry, gain experience using our record-keeping systems, and develop a solid understanding of the legal frameworks that guide our work. You’ll also complete the IAT Level 2 qualification and have the chance to obtain a Home Office Personal Licence.

Our BRF Research Officer roles open the door to long-term growth, continuous learning, and clear career progression, making this a fantastic pathway for anyone looking to develop their skills and build a future in Animal Technology.

What you will be doing

As an Animal Technician at the Crick, you will: 

• Provide excellent care, welfare and husbandry to laboratory animals
• Clean, feed and water animals
• Check environmental conditions, such as temperature, humidity and water quality
• Monitor the condition of animals and making health observations
• Undertake domestic duties such as general cleaning and disinfection of equipment
• Maintain accurate written and computer-based records
• Perform culling and basic organ dissections
• Carry out a range of husbandry tasks to support researchers

For a full list of duties please see the job description here.

About you

You will bring

• A minimum of 5 GCSEs or equivalent including Maths and/or Science
• Evidence of effectively contributing to a team *
• Good time management and organisational skills *
• Good observational and attention to detail skills
• Clear and effective written and oral communication skills *
• Proven accurate record keeping skills
• Computer literacy

You will demonstrate

• A desire to work in the laboratory animal technology field
• Empathy towards the care and use of animals in science
• The ability to meet the demands of a physically demanding role
• A willingness to participate in regular essential animal care overtime

To see more about role/team click here.

Minimum criteria *

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our website.

Find out more about life at the Crick. 

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received.