Training development jobs

Head of Communications & Advocacy

Location: Hybrid – 2 - 3 days to be worked from our office in Crayford, DA1 
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)

At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.

What You’ll Be Doing

As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.

You will:

• Develop and deliver integrated communications and advocacy strategies

• Lead creative, impactful campaigns to raise awareness and influence policy

• Guide our media relations and secure high-profile coverage

• Provide expert advice on sensitive and strategic communications issues

• Build strong relationships with policymakers, healthcare leaders, and industry stakeholders

• Act as an ambassador for Allergy UK at the highest levels

• Inspire and lead a skilled communications and advocacy team

What We’re Looking For

We’d love to hear from you if you have:

• A proven track record in strategic communications and advocacy

• Experience leading multi-channel campaigns that achieve real impact

• Excellent stakeholder engagement skills — from media to government to industry

• Strong leadership experience, with the ability to inspire and develop teams

• Outstanding communication skills, both written and verbal

• Confidence in providing senior-level advice on high-profile issues

It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.

What We Offer

We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:

• £41,000–£46,000 salary (dependent on experience)

• 28 days holiday + bank holidays

• Annual pay review in line with market rates

• Flexible hybrid working and free onsite parking

• Pension scheme and employee benefits hub

• Employee Assistance Programme (counselling, GP service, wellbeing support)

• Training and development opportunities

How to Apply

If you’re passionate about using communications to create real social change, we’d love to hear from you.

Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.

• Closing date: 12pm Sunday, 26th October

• Online interviews: Thursday, 30th October 2025

• In-person interviews: Wednesday, 5th November 2025

We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.

Please note that this role will require a minimum in person presence of 2 -3 days per week in our office in Crayford.

Be part of something impactful. Join us and help shape the future of allergy care.

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

• Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
• Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

• Lead day-to-day operations and strategic development of all community-focussed enterprise services.
• Identify and implement opportunities to grow and diversify income across multiple service areas.
• Support other teams to explore and develop enterprise elements aligned to their goals and communities.
• Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

• Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
• Provide coaching, supervision, and performance management to direct reports.
• Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

• Develop and evolve business plans and service models that balance social mission and financial sustainability.
• Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
• Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
• Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

• Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
• Ensure effective systems for stock, asset, and facilities management are in place.
• Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
• Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
• Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
• Build relationships with external stakeholders including businesses, schools, and community partners.
• Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

• Promote a culture of continuous improvement, reflective practice, and learning.
• Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.

Looking for a career with purpose and a clear path for development? 

As a social worker, you’ll work directly with children and families to make sure children are safe, supported and able to thrive. It’s a career that offers stability, progression and the chance to make a lasting difference. On this programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded training programme that helps you step into children’s social work with the training, tools and support to make a difference.

On the programme, you’ll develop a deep understanding of child-focused practice and how to build relationships that create real change. You’ll also explore anti-discriminatory, anti-oppressive and anti-racist approaches — and earn a master’s degree along the way. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma 

• Work with children and families within a local authority, supported by experienced tutors and practice educators 

• Receive a bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

You’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a role that takes empathy, resilience and strong judgement, rooted in anti-racist, anti-oppressive and anti-discriminatory practice. 

Who we’re looking for 

You don’t need experience in social work, just the right values, resilience and commitment to making a difference. We welcome applicants from all degree backgrounds and are especially keen to hear from those underrepresented in the sector, including men and people from racially diverse communities. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Real support. Real skills. A career that matters. 

Apply now 

Delivered by children’s charity Frontline. Formerly known as the Frontline programme. 

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The ESOL Tutor will deliver English language lessons to Afghan refugees, supporting them to develop the skills and confidence needed to integrate into their communities. This role directly contributes to the Refugee Council’s strategy of promoting inclusion, independence, and pathways into education, training, and employment.

This role will involve delivering ESOL classes in person and will require frequent travel across Yorkshire and Humberside.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 16 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an interim Development Assistant on a part-time basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams; including but not limited to supporting the Membership phone lines for incoming membership and ticketing queries, manage the fundraising inbox for incoming donation messages, assisting with ticket allocations for Patron members during their priority booking period and writing meaningful thank you letters to donors to appeals.

The ideal candidate will have strong verbal communication skills and a helpful manner, with an enthusiasm for and the ability to communicate fluently about the artistic work of the RBO. They will be a team player, who can quickly build relationships with colleagues and guests. You will have:

• Strong written communication skills across email, digital and print channels
• Excellent face-to-face and telephone communication skills, with the ability to liaise professionally with donors, members, and stakeholders
• Experience working with databases, including accurate data entry and extracting data for mail merges and reports
• A commitment to delivering a first-rate experience to supporters (transferable customer service experience will be highly regarded)
• The ability and interest to gain an understanding of UK fundraising landscape, fundraising methods and processes
• Experience of processing Direct Debits (desirable)

This is a fantastic opportunity for an enthusiastic candidate looking to develop their skills in a world leading arts fundraising team. Prior knowledge of our art forms is not essential but the ability and desire to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Friday 24th October 2025

Looking for a career with purpose and a clear path for development? 

As a social worker, you’ll work directly with children and families to make sure children are safe, supported and able to thrive. It’s a career that offers stability, progression and the chance to make a lasting difference. On this programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded training programme that helps you step into children’s social work with the training, tools and support to make a difference.

On the programme, you’ll develop a deep understanding of child-focused practice and how to build relationships that create real change. You’ll also explore anti-discriminatory, anti-oppressive and anti-racist approaches — and earn a master’s degree along the way. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma 

• Work with children and families within a local authority, supported by experienced tutors and practice educators 

• Receive a bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

You’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a role that takes empathy, resilience and strong judgement, rooted in anti-racist, anti-oppressive and anti-discriminatory practice. 

Who we’re looking for 

You don’t need experience in social work, just the right values, resilience and commitment to making a difference. We welcome applicants from all degree backgrounds and are especially keen to hear from those underrepresented in the sector, including men and people from racially diverse communities. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Real support. Real skills. A career that matters. 

Apply now 

Delivered by children’s charity Frontline. Formerly known as the Frontline programme. 

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes.

Since 2022, this has included supporting people who have arrived on the Homes for Ukraine scheme in Doncaster. Doncaster Council have agreed to a 6-month extension to resettlement support on the scheme. There are a small number of new arrivals in the areas and changes to the Homes for Ukraine scheme, including visa extensions (UPE) mean that some clients still require some assistance.

The role will principally consist of offering support on single issues via drop-in, appointments, outreach and occasional home-visits. This will include offering information and assistance with the Ukraine Permission Extension scheme. The role may include offering casework support for clients in crisis for slightly longer periods with agreement from line managers. The role will also involve introducing our service to clients newly arrived on Homes for Ukraine in Doncaster and supporting with immediate needs.

As a Resettlement Worker, you will work alongside other Resettlement Workers in the city, sharing workspaces. The role will involve lone-working, including home visits in accordance with Refugee Council’s lone-working policies.

You will see clients during regular drop-ins on-site in Doncaster, with some outreach work in the city. You will attend team meetings in Sheffield. There are some opportunities for home working.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 19 October 2025.

This vacancy may close earlier than the stated deadline if a high volume of applications is received. We encourage interested candidates to apply as soon as possible.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Following the retirement of a long serviing manager the Trust is now recruiting a new Service Manager to lead the Trust's Female Service. This is an attractive position for an experienced female practitioner looking to advance their career. If you are looking for the opportunity to lead a team dedicated to safeguarding and supporting homeless women to rebuild their lives this could be the job for you!
If you believe that you are up to the challenge, please email the Trust directly for an application pack
The pack will include a Job Descritpion; a Person Specification; with information about the Trust; and a copy of the official application form (CVs will not be accepted).
If you have any questions please feel free to email or to phone asking to speak with Kevin Curtis, CEO.

DEADLINE for applications is Wednesday 29th October. Interviews will be held on Tuesday 4th November 

We are seeking a part-time Money Skills Coordinator to help us deliver our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered online or in-person in a range of different locations across our network.

The role holder will take ownership of the planning and running of our money skills workshops, including setting them up on our systems. They will also act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard. 

For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal, technical and presentation skills. 

• Full training given

• The role is based in our Kensington head office and across a range of locations in South & West London and West Kent, delivering in-person support to our branches running our Money Skills workshops.  The role will also entail some evening working e.g. workshops, forums or team training (TOIL will be available). There may be some opportunities for remote working.

• Contract start date (as soon as possible)

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Hubbub is looking for a motivated fundraiser join a thriving development team at an exciting and pivotal moment in our charity’s growth. With significant expansion in our Trusts & Foundations income over the past 18 months, we are now poised to build on this success and strengthen our philanthropic partnerships.  

As Development Manager you will have the opportunity to shape the future of our Trusts & Foundations programme by cultivating new relationships and securing substantial funding from trusts, foundations, and statutory bodies. In addition, you will also play a key role in advancing our income generation from businesses and contribute to the development of our events and funder communications.  

This is your chance to leverage your creativity, passion, and expertise to forge impactful partnerships that drive meaningful environmental change on a large scale!  

Your role will include:   

• Securing funding for diverse aspects of our work against Hubbub’s annual fundraising target, from core costs to specific roles, to scaling successful projects.   

• Contributing to the growth of the Trusts fundraising pipeline, nurturing new relationships with both solicited and unsolicited prospects, and supporting colleagues to do the same.   

• Working closely with Project Leads and Directors to deliver engaging and persuasive trusts and statutory proposals that expertly match funding criteria to Hubbub’s projects and priorities.    

• Identifying external networking opportunities for yourself and the wider team to increase our visibility amongst potential funders and build new relationships.  

• Undertaking regular prospect research to identify new Trusts that align with Hubbub’s strategy, focus areas and projects  

• Strengthening existing Trusts relationships by showcasing our impact through timely reporting, and delivering donor stewardship to high standards.  

• Updating our funder database (Pipedrive), with relevant funder information in a timely manner.   

• Keeping up with environmental and philanthropic developments and trends so you can join the dots between the urgent environmental challenges that we face, the sustainability ambitions of funders and our own strategic objectives.  

• You will also be expected to join in-person funder meetings whenever required, likely in and around London. 

You will also support:  

• The wider team to secure income from businesses. This will involve developing introduction decks, employee engagement offerings, client proposals and more.  

• Hubbub events by contributing to ideas, compiling invitee lists, and drafting invitations.  

• A variety of other activities that will support our income generation when required.  

Who you are 

• You’re motivated and ambitious, with a tenacity to work towards targets. You will likely have contributed to and secured 5-6 figure grants from Trusts and statutory bodies. You’re open to taking risks and learning from failure. 

• You’re an excellent bid writer and enjoy converting complex projects into winning proposals with funders’ motivations and criteria in mind.

•  Your relationship building skills are top-notch, both virtual and IRL. You’re confident developing new funder relationships from scratch, whilst nurturing existing ones. You enjoy getting away from your desk and finding opportunities to network. 

• You have a deep understanding of how trusts and foundations work and are open to sharing your knowledge with colleagues.

• You’re collaborative and able to work across all levels of an organisation, managing up and down when needed, to produce high quality bids on time and on budget. 

• You’ll enjoy researching and prioritising new Trusts funders to approach. 

•  It would be a bonus if you have experience fundraising from businesses and/or high net worth individuals, plus utilising a CRM system to not just track deals but identify useful insights. 

Regardless of your experience, alignment with Hubbub's values is essential.   

Hubbub’s success and distinctiveness rests on the quality of our people. At every stage of their career, a Hubbuber is:  

• Intellectually and politically curious and engaged.  

• Proud of the work they do.  

• Upbeat, motivated by challenges, and tenacious in solving them.  

• Creative, innovative and playful.  

• Team players, sharing success and solving issues and challenges collaboratively.  

• Organised, dedicated and conscientious, with fantastic attention to detail.  

• Flexible, willing and able to respond to constant change and challenge.  

• Committed to communicating in a way that is compelling, clear, accurate and accessible.  

If your experience looks a little different from what we’ve identified, and you think you can bring value to the role, we’d love to learn more about you! 

In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Our Client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of Moorfields Eye Hospital and its academic partner UCL and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a Development assistant, and Prospectus is leading the search.

Development assistant

Full time, 37.5 hours per week

Permanent

Hybrid

£27,007 - £29,191 per annum

The Development assistant will play a vital role in supporting the charity's ambitious fundraising programme at a pivotal time of growth and transformation. Working closely with the Director of development and communications and the wider philanthropy team, the postholder will manage varied responsibilities, including providing administrative support, ensuring the smooth running of day-to-day operations and contributing to key projects supporting the delivery of high-quality supporter stewardship and major fundraising initiatives.

The successful candidate will bring excellent organisational and project management skills, the ability to prioritise effectively, and confidence in building relationships with colleagues and stakeholders. You will have strong communication skills, attention to detail, and demonstrable experience working to deadlines in a busy environment. While previous experience in a charity, fundraising, or membership organisation is desirable, what matters most is your enthusiasm, initiative, and commitment to the charity's mission.

This is an exciting opportunity to develop your skills and experience with a friendly, collaborative, and ambitious team raising vital funds for transformational work in eye health.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions