Training management jobs
Are you a strategic thinker who thrives on turning data into actionable insight?
Do you want your research skills to help protect children living in conflict and war?
We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative and innovative fundraising that has a huge capacity to inspire people.
We’re looking for an experienced strategic and analytical Research & Insights Manager to join us on a 12-month fixed-term contract to lead War Child’s high value prospect research strategy helping fundraisers to cultivate significant relationships with our high value donors.
You will help to drive income, deepen donor engagement, and strengthen the impact of our work. This is a pivotal opportunity for a data-driven professional to shape and deliver a high-impact research strategy and provide actionable insight to support War Child's Philanthropy Team.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for.
- A collaborative, values-driven individual with excellent analytical, organisational, and communication skills
- Proven experience in conducting structured background research on high-net-worth individuals, company directors, and family trusts and foundation boards
- Ability to gather information from the public domain in line with data protection best practices
- Experience of developing prospect research strategies and pipeline development including network mapping & audience insights
- Knowledge of fundraising practices, donor motivations, and wealth indicators
- An understanding of data protection, due diligence, and compliance best practices
- Strong writing skills, with the ability to tailor communications for high-value audiences.
- Exceptional communication skills, with tangible experience of building collaborative relationships across high-value fundraising teams and senior stakeholders
- Demonstrated ability to work proactively and collaboratively within a team.
- Strong knowledge of CRM systems such as Salesforce, Raiser’s Edge, or similar
- A background in international development or INGOs are desirable but not essential.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is your opportunity to make a difference to everyone affected by womb cancer - now and in the future. Your work with Peaches could save lives.
Peaches Womb Cancer Trust is looking for an experienced Marketing and Communications Manager who is passionate about developing accessible and relevant assets that reach all current and future stakeholders of our charity. This is a hands-on, creative role that would suit someone passionate about social media, marketing, and making a difference in the lives of others.
This is an exciting opportunity for someone with prior experience in marketing and communications to enhance their skills in the charity sector and help raise awareness of womb cancer, and Peaches, with all audiences within a brilliant organisation!
You will undertake a wide range of marketing and communications activities and have an opportunity to inform our direction of travel. The role is part time, working remotely with a requirement to attend regular team meetings in the Greater Manchester area.
It is crucial that anyone at risk of, living with and living beyond womb cancer has a clear understanding of Peaches’ mission, vision and support. In this role, you will develop our marketing and communications strategy; planning and implementing tailored activity. You will be responsible for growing the online presence of Peaches Womb Cancer Trust and deepening engagement with stakeholders, ensuring our message reaches the right audiences in the most effective ways. You will also have prime responsibility for managing our social media channels, creating digital content and campaigns that raise awareness, promote fundraising and share the stories of those we support.
You will work closely with our Clinical Nurse Specialist and Operations Executive and will be responsible for ensuring that we have the assets and materials we need to achieve maximum sustainable impact for the charity. You will work within our branding guidelines and budget to build upon our previous assets and materials, increasing engagement across all platforms including the media. You will also work with national and international partners on joint campaigns, press releases and events. This is a varied and exciting role. There’s never a dull moment at Peaches!
Please use your covering letter as a skills, knowledge and experience supporting statement. This is a key part of the application process that allows you to provide evidence of your skills, knowledge and experience that are relevant to the role. We will use this evidence in our shortlisting process, so it is important that you demonstrate clearly how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please choose examples of experience that clearly demonstrate what we are looking for and give a succinct account of what you did, how you did it and the outcome or result of your actions.
Please provide recent examples wherever possible.
At Peaches Womb Cancer Trust, our aim is to preserve the health and improve the experience of those with, or at risk of, womb cancer.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development.
About the role:
We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.
This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio. You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.
Our staff benefits:
- Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
- Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
- Training and development: One-day (pro rata) per month to focus on your personal training and development
- Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
- Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
- Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
- Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
- Season ticket loan: spread the cost of your commute with our season ticket loan.
- Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
- Blue Light Card: enjoy discounts both online and in store across various outlets
Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date
The client requests no contact from agencies or media sales.
Job Title: School Careers Adviser
Location: Covering Kent, Medway, West Kent and Mid Kent Regions
Salary: £29,291 - £32,343 (FTE) depending on experience pro-rata term time only/ Term Time Only salary including annual leave is £25,175 - £27,802
Hours: Full-time (37 hours per week) or Part-time (22.2 hours - per week)
Contract: Permanent (Term Time Only)
Reports to: Senior Careers Adviser
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
Ethical – We work with professionalism, honesty and integrity
Passionate – We reach out enthusiastically to all who need out support
Innovative – We inspire, enhance and improve
Collaborative – We engage, support and share with others
Young Peoples’ Careers Service
CXK is the lead provider of Personal Careers Guidance to young people in schools and specialist centres across Kent & Medway, where we provide independent Personal Careers Guidance, via our CXK Young Peoples’ Careers Service.
We provide this through a variety of creative and innovative approaches:
The Team
We are a diverse and welcoming team of advisers, who use a wide variety of creative methods to deliver personalised, client centred, personal careers guidance, ranging from one-to-one sessions through to group guidance, parents and options evenings, as well as focused talks and assemblies. We have minimal admin and keep our clients’ experience central to what we do, providing an inclusive service with individualised action plans, including the use of visual career maps, career cards and white boards, alongside more traditional approaches where appropriate.
We follow the CDI code of ethics and best practice for Action Planning (which names and recognises CXKs innovative work in this area):
The team is led by Chris Targett RCDP, who alongside his work at CXK, is the current Chair of the Careers Writers Association and co-author of the recently released Career Development and Inclusive Practice book, published by Trotman Publishing in partnership with the CDI.
The team is small but impactful. Feedback from our young people, that tell us about what our students valued regards our services:
- Helping young people understand their next steps
- Helping young people understand the options and careers choices they have
- Helping young people to know where to access further help, information, or support
The Role
The Careers Adviser will travel across Kent, Medway, West Kent and Mid Kent Regions to a broad range of school and college settings, delivering creative and inclusive Personal Careers Guidance, as well as assemblies and drop-in sessions as required.
Each student and each learning environment will be unique, so the opportunity lends itself well to candidates who enjoy traveling and working in varied locations, meeting people from diverse backgrounds, and educating people of all abilities.
You will routinely liaise with Careers Leaders and senior school/ college staff to arrange and deliver activities for students during the school day. Whilst most delivery will take place between 8:30am and 4pm, travel before and after these times will be required and occasional attendance at parents’ and options evenings will also be required, but you will be given time off in lieu where this is applicable.
We would require you to work five days-a-week, term time only, with a pro rata holiday entitlement. If you would prefer part-time only employment (minimum of three days a week), this can be negotiated.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Level 6 (or above) Careers Guidance Qualification
- In possession of a full, clean UK Drivers Licence with access to your own vehicle
Essential Criteria
- Experience of delivering CEIAG in schools / colleges, face-to-face with young people Enthusiasm
- A willingness to deliver activities during school timetables; occasional evening events rebalanced via “time off in lieu.”
- Knowledge of Post 16 and Post 18 education and training routes for young people with and without additional needs and disabilities
- Adept at juggling activities and travel, emails and routine project admin; balancing school site work with homebased preparation and admin
- Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
- A commitment to undertake all necessary training for the role
You can read more via the Person Specification
Employee Experience
A career with CXK is rewarding work enabling you to fulfil your potential. This eclectic and exciting role within the CXK Young Peoples’ Careers team, provides the opportunity for you to travel from home to various education settings, networking with teachers and careers educators across the Kent and Medway area. You will hone specialised skills and knowledge relating to Post 16 and 18 career pathways, including 6th Forms, colleges, study programmes, gap-years, entrepreneurship, university and apprenticeship routes whilst being a positive influence on young people’s lives.
CXK employee benefits include:
- CDI and professional register membership (RCDP) paid for by CXK
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Thursday 23rd October 2025
Application review date: Monday 27th October 2025
Interviews dates: From: Thursday 6th November 2025
Useful Information
Should you wish to have an informal conversation before submitting your application
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
All applications must be submitted online via our portal.
Want to lead a high-impact, mission-driven team supporting over 1,000 young people each year?
Spiral Skills is looking for a dynamic, strategic leader to take on a central role in our growing team.
As Head of Programmes, you’ll oversee and scale our youth services across our school employment programmes, career coaching and Changemaker youth leadership programme.
This is more than a delivery role, it's a chance to influence policy, build partnerships, and help expand our impact.
As our Head of Programmes, you will:
- Shape and oversee our growing portfolio of youth programmes
- Provide strategic leadership across employability, outreach, and advocacy initiatives
- Lead and inspire a talented team of staff and facilitators
- Embed safeguarding and trauma-informed practice across all programmes
- Build strong partnerships with schools, funders, community organisations, and employers
What we’re looking for:
- Track record of leading youth or education-to-employment programmes
- Experience in staff management, safeguarding, and programme development
- Skilled external representative and partnership builder
- Deep commitment to youth voice, equity, and systemic change
You’ll lead a talented team of Programme Managers and youth workers, all working to ensure every young person is motivated, equipped, and excited about their future.
Location: Tulse Hill – hybrid (2 days remote)
Deadline: Monday 27th October
To inspire excitement about the future, motivate young people to achieve their dreams and equip them with the essential skills for success



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Senior Finance Manager with an entrepreneurial spirit and business acumen to contribute to the strategic leadership of the organisation. This is an exciting opportunity to support the Senior Leadership team by having oversight, management, and responsibility for Pecan’s financial functionality, and promoting and sustaining the organisations commitment to showing kindness, raising self-belief and inspiring hope for the future of the individuals we serve.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 36-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
Overview
- Oversight and management of Pecan's financial planning, accounting, and reporting.
- Oversight and management of the organisations financial risk and compliance, and safeguarding of assets through effective processes and procedures.
- Oversight and management of performance and organisational data: its collection, storage, analysis and reporting.
Finance
- Advise and report to the Board, Chief Executive and SMT on all financial matters, including investments, reserves, financial forecasting and cashflow, financial performance and systems.
- Lead the financial planning for the organisation, including annual budgeting and re-forecasting as necessary and to prepare regular financial report, including management accounts, cashflow, and other reports as required by the Board, the SMT and budget holders.
- Provide financial information, advice and support, including training, which meets the needs of the Trustees, SMT and other staff within Pecan. In particular, work with service leads to provide all necessary financial budgeting input to funding bids and funding monitoring and reporting, ideally also upskilling the service leads in this area.
- Take responsibility for the day to day management and administration of the finance functions such as bank reconciliations, petty cash and donation records, accounts payables & receivables, VAT and gift aid claimed.
Key Requirements (specific skills, qualifications required):
- Experience of working in a senior accounting role, including budget and financial policy formulation.
- A track record of preparing management accounts and other financial reports.
- Strong financial management skills and ability (including SORP).
- Entrepreneurial spirit and business acumen.
- Strong commitment to the goals, ethos, values, and vision of Pecan, including a belief in the important of all people of different backgrounds working together and respecting and valuing each other’s contributions.
Desirable knowledge/expertise
- Strong experience in using Xero Accounting Software.
- Knowledge of charity law & VAT partial exemption.
- Experience of the voluntary and community sector.
- Knowledge of charity fundraising or marketing.
Please read the Job Description for more information.
Closing Date: Monday 27th October 2025, 10am
Interview Date: Week commencing Monday 3rd November 2025, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
Age UK is recruiting for a Regional Estates Surveyor to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.
Please note, this role is a Field-Based position.
In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and day to day estate management duties.
Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.
The area this role covers will be dependent on the successful candidate's home location.
Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* BSc (hons) Estate Management degree or equivalent and Member of the Royal Institution of Chartered Surveyors. A
* Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. A, I.
* Experience of working within a geographically diverse team. I
Skills and knowledge
* In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954. A, I
* Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK. I
* Knowledge of Microsoft 365 (including Excel & Word) and Outlook. A, I
* Able to manage multiple projects at all stages. I
* Able to collate, analyse and report relevant management information. I
* Comfortable with influencing a variety of stakeholders across the organisation. I
* Ability to work within a small flexible team of professional/technical staff. I
* Sound Knowledge of the Retail property market. A, I
Personal attributes
* Self-Motivated, ability work autonomously yet work as part of and lead a team. I
* Good Organisational Skills. I
* Excellent verbal and written communication skills. I
* Strong negotiating skills. A, I
Any other details:
* Clean driving licence.
* To maintain membership of the RICS via 20 hours minimum Continuing Professional Development Training per year.
* Will be required to make occasional overnight stays
* Regular travel to office/warehouse/ retail locations
* Occasional (planned) out of hours work
* Will be required to visit multi-storey sites with stepped access.
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
Car Benefit scheme, Cycle to Work scheme
Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
Blue Light Card scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role is suitable for someone with ideally at least 3 years experience with strong all-round knowledge and accuracy, particularly in month-end processes, bookkeeping (including oversight of accounts payable and receivable processes), ledger experience (ideally Xero), the experience of management accounts, cash flow, VAT, audit processes, gift aid.
Charity and/or Cultural Sector experience a distinct advantage, as is the demonstrable ability to identify opportunities to improve efficiency of processes and implement them as appropriate
Essential Skills
- Ideally a minimum of 3 years' experience of working in a financial accounting role
- Holds a professional finance qualification, part-qualified, or qualified by experience but also currently training to obtaining a recognised accounting qualification (ACA, ACCA, CIMA or equivalent)
- Experience of:
- the key areas of accounting processes and systems, including management accounts, trial balance and nominal ledger, purchase and sales ledgers, banking and cash management, balance sheet, VAT, payroll, budgeting and monitoring
- working for a charity or charity accounting
- Strong level of IT skills:
- familiar with Microsoft Office
- proficient in Microsoft Excel for Accounting (SUMIF, LOOKUP, Pivot tables)
- practical working knowledge of accounting software packages (ideally Xero)
- Excellent attention to detail with high level of numeracy and accuracy, whilst working at a fast pace
- Ability to resolve problems using own initiative and an eye for financial opportunities
- Strong organisational skills and able to work independently, manage and prioritising a busy and varied personal workload, often working to challenging deadlines
- Has a "continuous improvement" mind set, questioning processes and investigating better ways of working within the role
- Highly self motivated, with the willingness to get more involved as time will allow
- Excellent communication skills, both oral and written, with the ability to interpret and communicate financial information to non-financial colleagues
- Enthusiasm for team building and strong working relationships
- Excellent interpersonal and communication skills, with the ability to present numbers
- A team player with a flexible, "can do" attitude, taking initiative to solve problems
BENEFITS
- 27 days annual leave per annum plus Bank Holidays (This is inclusive of the mandatory closure period between Christmas and New Year)
- Staff Discounts in the Café, Museum Shop & Museum
- Pensions Auto Enrolment
About Us:
The Garden Museum in London is Britain's only museum of the art, history and design of gardens. In addition to the museum, the charity has a café and shop, is a venue destination and a key partner in local and other garden projects. The charity has a total income of c.£3.9m and a team which consists of c33 permanent employees, and a number of casual workers and volunteers - whose contributions are key to our success
ROLE RESPONSIBILITIES
Main objectives:
- To ensure an efficient and effective finance function
- To deliver effective daily financial operations and controls and the provision of quality reporting to help accurately manage the financial activities of the organisation
- To provide guidance to staff on financial policy and procedure
- To provide support to the part-time FD and implement any new directives for the Finance function, as instructed
Summary of duties:
The provision of accurate and timely business support and analysis, including:
- Responsible for the ongoing day-to-day running of the company’s financial systems, primarily on Xero accounting software and Excel.
- Management of month-end process ensuring all procedures are completed including bank reconciliations.
- Support departments in finance reports in liaison with department contacts, discuss/resolve any variances.
- Delivering other ad hoc reporting and analysis for all departments as required
- Ad hoc financial guidance and input for departments as required, ensuring a high level of responsiveness and assistance, particularly for larger one-off projects.
- Develop, review and document all financial systems and procedures and keep information and processes up to date, (Soldo Card, approval & posting of purchase invoices)
- Balance sheet – posting and reconciling all the balance sheet accounts including the processing of prepayments, deferrals and accruals as required
- Building and maintaining excellent relationships and levels of customer service across the GM
- Supporting the part-time Director of Finance in the development of the finance system in relation to management reporting and analysis
- Assisting in maintaining and improving our internal controls and processes as the finance function continues to grow
- Work with external partner to ensure that the annual accounts are provided in a timely manner
- Ensure annual Gift Aid claims are completed and processed in a timely manner
- Manage the accounts payable process and ensure all invoices are posted correctly, and paid in line with company policy.
- Oversee the accounts receivable process and ensure all sales invoices are posted correctly.
- Review debtors weekly and take action to ensure invoices are settled in good time.
- Review and resolve any issues with monthly bank reconciliations.
- Prepare management accounts, cashflow and other papers, as required.
- Monthly Payroll: To ensure:
- correct posting and reporting, so as to enable Finance Director review and authorisation for payment;
- all PAYE and pension contributions are submitted and paid on time
- effective interaction with the HR manager who prepares and manages the monthly payroll and the company auto-enrolment pension scheme)
- Compilation and submission of monthly payroll to external payroll provider including staff salaries, reviewed by the Finance Director.
- Support in monitoring and to ensure the company’s compliance with financial and finance-related regulations including tax, VAT, accounting regulations, Charity Commission, Companies' House (including SORP, SOFA) and Charities Act.
· Responsible for ensuring that all transactional processing happens efficiently and effectively.
· Manage and maintain the fixed assets register ensuring the company has accurate and relevant information on all assets.
General responsibilities:
- Participate in staff meetings and appropriate working groups
- Carry out any other reasonable duties, in line with role requirements or as instructed by your line manager
- Follow organisational policies and practices.
Reports to: The part-time Finance Director
Recruitment process: We regret that we are unable to respond to all applicants, you will only hear from us if we wish to invite you to an interview
(Applicant Interviews will be scheduled for Tues, 28th October)
Equal Opportunities
The Garden Museum aims to be an inclusive organisation where everyone is treated with respect and dignity, and where there is equal opportunity for all. The Garden Museum respects and values diverse characteristics. We are committed to positively engaging and celebrating the differences between our diverse staff and users, to enabling us to achieve our aims within the organisation and the external community.
In your covering letter please outlinine your skills and experience in relation to the job description
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Employment Broker
Reporting To: Employment & Skills Manager
Salary: £38,760 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid with currently one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.
At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.
Overall Job Purpose
To support young people aged 18+ with a range of disabilities/neurodiversity to progress towards and into employment. The role will be to primarily liaise with employers and brokering new opportunities for supported and unsupported employment. You will also work with young people assessing their employability skills and place young people into employment, some voluntary roles and work placements. Specialist one to one job coaching will be required to enable young people to progress towards their own goals and objectives.
Working Conditions
The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.
28 days annual leave will be given in addition to public holidays.
There is a TOIL policy.
Working Relationships
Build and sustain strong relationships with HR Managers, hiring Managers, and equivalent roles within businesses.
Collaborate daily with AFK Employment Coaches and the Employment & Skills Manager, working closely with the Executive Director of Services and members of the Impact & Innovation Team.
Principal Responsibilities
Employer Engagement & Opportunity Development
- Proactively engage with employers to identify and create employment opportunities for young people (YP), including voluntary roles, work tasters, and placements.
- Secure a range of opportunities—paid employment, voluntary work, work tasters, and placements—to support individuals on their employment journey.
- Maintain up-to-date knowledge of the local labour market and emerging opportunities relevant to employment, volunteering, and work experience.
- Build and sustain effective partnerships with local employer groups, statutory bodies, voluntary organisations, and private sector stakeholders to develop suitable opportunities for YP.
- Provide training and guidance to employers as needed to support inclusive employment practices.
Individual Support & Coaching
- Deliver intensive one-to-one support to individuals across all aspects of employment preparation and progression.
- Work with up to two YP at a time, in collaboration with their Employment Coach (EC), to identify and support their employment aspirations.
- Assess and advise on financial implications related to part-time employment and disability benefits for individuals.
- Support YP in developing employment-related skills and connect them with relevant training opportunities.
- Provide initial workplace support to YP before transitioning ongoing support to their EC.
- Refer YP to specialist services for additional advice and support when appropriate.
- Develop tailored plans to help YP achieve their employment goals.
- Deliver or coordinate coaching and training sessions as required.
Collaboration & Case Management
- Collaborate weekly with AFK’s Senior Employment Coach to match job roles to YP from EC caseloads.
- Monitor YP progress into employment and maintain accurate records.
Administration & Professional Development
- Complete all administrative tasks associated with the role in a timely and accurate manner.
- Participate in learning and development activities identified through regular appraisals and reviews.
Undertake any other duties as deemed appropriate by the Executive Director of Services and the Employment & Skills Manager.
Please send a CV and a covering letter explaining how you meet the person specification.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in twelve areas/regions of the UK and will support 3,800 children in 2025-26.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (P2-4) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
Job Summary
Chapter One is seeking a Scotland Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around the Glasgow and Edinburgh areas. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
- Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
- Install, setup and maintain Chapter One equipment in participating classrooms
- Fully understand the operation of the Chapter One platform and database and communicate this to others
- Organise and conduct initial teacher training and follow-up
- Ensure a smooth initial launch of Chapter One’s programme in every classroom
- Liaise with colleagues performing technical and volunteer support roles
- Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
- Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
- Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
- Create regular data summaries for all participating classrooms
- Lead annual review meetings for senior leadership at participating schools
- Support programme monitoring, evaluation and research as required
- Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
- Liaison with corporate partners as required
- Weekly communication and status updates with Senior Programme Manager(s) and wider team
- As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams
- Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and a PVG check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rough Sleeping Outreach and Assessment Worker – £34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full time, 37.5 hours per week on a rota
Be part of something that changes lives.
Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough; the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.
What you’ll do
- Carry out late-night street outreach and day-time reception shifts as part of a rota.
- Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
- Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
-Work closely with partner agencies to connect clients to health, housing, and other specialist services.
-Keep accurate case notes and share information securely using CHAIN and InForm systems.
About you
You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief and non-recurring.
Why join SPEAR
We are a supportive, forward-thinking charity where staff are valued and encouraged to grow. You’ll have access to regular training and supervision, and a wide range of staff benefits, including:
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Job Title: Information Technology (IT) Manager
Location: London (Hybrid)
Reporting to: Chief Operating Officer (COO)
Responsible for: IT Officer
Contract: Permanent
Salary: £55,000 Gross per annum + 9% pension contribution
Deadline: 17:00 UK time, 30 October 2025
Conciliation Resources
Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We currently have over 80 full and part-time staff members, working mainly out of offices in the UK, Belgium, Australia, Philippines, Kenya, Ethiopia and Central African Republic. We work with over 100 locally-based and international partners worldwide.
Job Purpose
The purpose of the IT Manager role is to lead CR’s internal IT operations and infrastructure. Reporting to the Chief Operating Officer, the IT Manager will be responsible for the effective and efficient management of our IT systems, ensuring their reliability, security, and alignment with the company's strategic goals.
While the role is based in London, it needs to provide oversight to the global IT systems of the organisation, ensuring systems will function effectively in all operating contexts, taking into account issues such as internet bandwidth and electricity reliability.
The role is supported by an IT Officer who handles the majority of user-facing support issues, and can draw on a long-term part-time IT consultant who has a deep knowledge of the organisation’s IT systems and infrastructure. This allows the IT Manager to focus more on strategic planning information and infrastructure management, and IT project delivery.
The successful candidate will provide a balance of strategic and operational skills. While they will be able to draw on the IT Officer and Consultant for much hands-on work, they will, at times, need to take on more of the operational tasks. At the same time, they must possess the judgement and insight to understand the technical landscape, determine organisational needs, and identify and engage external specialists as needed.
Person Specification
Knowledge
• Strong understanding of current IT operating environment, including hardware and software, and upcoming innovations and challenges.
• Understanding of risks and threats, particularly in a context of working with partners in states with a history of cyber-attacks.
• Understanding of how AI tools can be utilised for improving organisational effectiveness and efficiency.
Experience
• Experience in planning and budgeting for an IT function, looking ahead at what is required and ensuring plans are developed to respond to emerging changes.
• Experience in establishing and maintaining IT systems on an organisational basis.
• Experience of working in a global organisation, ensuring systems function in contexts with limited technology, electricity and internet bandwidth
• Experience in maintaining cybersecurity, dealing with malicious threats, and maintaining organisational functioning.
• Experience in maintaining necessary licensing and authorisations, including Cyber Essentials certification.
• Experience of working with Macs and Google Workspace would be an advantage.
Skills
• Ability to engage with other departments to understand their needs.
• Ability to adapt systems and processes to ensure they meet the needs of users.
• Project management skills and the ability to roll out changes in a way that ensures they are adopted.
• Documentation skills, with the ability to prepare effective policies, guidelines and records, including disaster recovery plans.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours) Monday, Wednesday, Friday
Annual salary
E – 1 £39,224.42 - pro rata for part time hours
Review date
19/10/2025
The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.
The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.
The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.
They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.
They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.
Qualifications
Desirable
·Educated to degree level or equivalent
·Volunteer management/training qualification
Knowledge and experience
Essential
·Significant experience of the volunteering sector
·Knowledge of volunteering good practice, relevant legislation and resources
·Experience of developing and delivering training and presentations
·Experience of planning and delivering volunteer events
·Experience of using a Volunteer Management System
·Excellent interpersonal and communication skills, with the ability to build relationships at all levels
·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks
·Proficiency in Microsoft Office Suite
·Experience of managing projects
·Experience of meeting standards for a regulatory body e.g. Care Quality Commission
·Experience in data analysis and impact reporting
Desirable
·Knowledge of the voluntary sector and best practices
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Management and leadership skills
·Training skills
·Time management
·Interpersonal skills
·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.



The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an ambitious senior fundraiser, with a track record of securing five- and six-figure major gifts, to join our UK Major Giving team and significantly increase our income from high-net-worth individuals, in order to support the people we serve.
You will have the opportunity to work in an international environment, create an impact in a crucial area of fundraising for our organisation’s future, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.
If you are a skilled relationship-builder with a track record of raising significant major gifts from high-net-worth individuals and a strategic mindset, we’d love you to join our small, friendly team.
Background Information and Purpose of Post
As part of our ambitious plans to significantly increase private fundraising, we are looking for a new strategic direction in securing relationships with and income from high-net-worth individuals.
The Philanthropy Specialist at Humanity & Inclusion UK is a new senior fundraising position with responsibility for planning, identifying, cultivating, and managing major donor relationships to secure significant funding, in line with the new global Major Giving Strategy 2026 - 2030.
The purpose of the post is to:
· Develop and deliver HI UK’s strategy for high-net-worth individuals.
· Lead on the new Capital Campaign, 2026-2030, for HI UK.
· Work closely with high-net-worth individuals, family offices, and family foundations to develop high-value philanthropic partnerships and ensure sustained, long-term support.
· Secure five- and six-figure major gifts from a diverse and sustainable base of major donors.
· Develop your own prospect pipeline and provide excellent cultivation of your prospects to produce committed, long-term donors.
· Manage existing partnerships and donors to a high standard.
· Report to and collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of your own ambitious philanthropy strategy for HI UK, in line with UK and Federation priorities.
Main Duties and Responsibilities
Strategic Partnerships
You will have responsibility for developing a new strategy for high-net-worth individual support and you will lead the delivery of this strategy to secure high-value philanthropic partnerships under the responsibility of the Global Specialist in Major Giving.
Capital Campaign
Our new Capital Campaign will be an invaluable tool for you in developing funding from high-net-worth individuals in the UK. You will lead on its launch and recruit a Campaign Committee, stewarding them to deliver results.
Relationship Management
You will lead on the development and stewardship of long-term relationships with high-net-worth individuals, family offices, and family foundations.
Income Growth
You will drive the growth of an existing pipeline of high-net-worth individuals and develop this pipeline with new supporters from our individual giving stream and philanthropists who are new to HI, to secure significant gifts.
Collaboration
You will work closely with HI's Global Specialist in Major Giving, HI UK Trustees, our Federal Major Giving team, and international colleagues, to develop compelling proposals and provide timely impact reporting.
Stewardship
You will ensure exceptional donor stewardship and provide a high-quality experience for supporters at every stage of engagement.
Cultivation events
You will initiate and run high quality cultivation events for your donors and prospects, to form part of their stewardship journey.
Data Management
You will accurately manage donor records, communications, and reporting through our CRM.
Other duties
· Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
· Ensure compliance with fundraising regulations and high standards.
· Keep up-to-date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
· Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.




The client requests no contact from agencies or media sales.
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
JOB TITLE:IT Operations Manager
LOCATION: Great Horwood, Buckinghamshire
SALARY: £33,000 - £36,000 p/a
JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)
REPORTS TO: Head of Finance and Resources
MAIN PURPOSE & SCOPE OF THE ROLE:
The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.
WHAT YOU’LL DO:
Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.
ABOUT THE ROLE
You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.
You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.
You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.
This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.
Responsibilities of the Role
Supplier & service management
- Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
- Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
- Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.
Systems oversight and documentation
- Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
- Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
- Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
- Ensure process documentation and user guides are accurate, accessible, and regularly updated.
Project coordination and delivery
- Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
- Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.
Governance, security & compliance
- Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
- Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
- Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
- Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
- Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.
Stakeholder liaison & internal enablement
- Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
- Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
- Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
- Develop and report on departmental key performance indicators (KPIs), including but not limited to
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
- Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
- Strong organisational skills and stakeholder management experience
- Clear and confident communicator, able to translate technical issues for non-technical staff
- Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
- Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
- Comfortable working independently and managing competing priorities effectively
- Comfortable working in the presence of dogs
Desirable
- Experience working within the charity or third sector
- Experience of working with Managed Service Providers or outsourced IT support models
- Familiarity with website content management systems and CRM/database suppliers
- Basic experience in budgeting or procurement processes
- IT project management experience
Knowledge & Skills
DESIRABLE
- Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
- Ability to build and maintain effective working relationships across teams
- Strong attention to detail and ability to maintain confidentiality
- Proficiency in using Microsoft Office applications
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.