Training management jobs
About us
Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.
Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.
The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.
About the Role
Advice Giving
- Provide advice through telephone and webchat
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
- Supporting clients to use ICT to make their new Universal Credit claim
- Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
- Complete benefits checks when appropriate
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary using appropriate communication skills and channels.
- Refer internally or to other specialist agencies as appropriate.
- Ensure that all work meets quality standards and the requirements of the funder
- Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes
Research and campaigns
- Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Read relevant publications
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
- Use of telephony and IT equipment for multichannel delivery of advice services
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
- Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Demonstrate commitment to the aims and policies of Citizens Advice
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
- Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
- Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
- Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
- Experience of providing advice through telephone and web chat
- Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
- Ability to interpret complex information and convey it in a way that is understandable to clients.
- Good ICT knowledge with an ability to support clients with their online claim application
- Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
- Assist with research and campaigns works by providing information about clients’ circumstances
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
- Ability to meet targets and excel against objectives.
- Ability and willingness to work both on own initiative and as part of a team.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Ready to drive real-world change with your digital expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth. We now need a passionate Senior Digital Acquisition Executive to help us seize this momentum.
This is more than just a job; it’s a chance to build something new. You will have the autonomy to shape our digital acquisition strategy from the ground up. You'll be the driving force behind our paid social and email campaigns, creating compelling journeys that turn clicks into loyal supporters.
We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new digital territories.
Your Mission
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Spearhead our digital acquisition across paid social, email, and new channels you identify.
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Design and execute engaging supporter journeys that maximise conversion and long-term value.
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Analyse performance, share insights, and drive a results-focused fundraising culture.
Why Join Us?
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Impact: This is a new role with the potential to shape the future of our individual giving.
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Growth: We are committed to your professional development within a supportive team.
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Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious digital marketer who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Digital Acquisition and Fundraising
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Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.
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Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.
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Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.
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Analyse and share the results of campaign activity.
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Support forecasting and budget planning on Digital marketing activities within the IG budget.
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Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters.
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Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.
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Generate and utilise insight within digital campaigns to improve results.
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Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance.
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Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective.
Stewardship and Supporter Experience
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Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.
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Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise.
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Ensure supporter journeys are segmented and personalised wherever possible.
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Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community.
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Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
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Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.
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Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.
Collaboration and Development
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Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.
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Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.
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As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters.
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Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.
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Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.
Database and Compliance
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Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.
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Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.
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Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook.
Skills and Competencies
Our ideal candidate would have the following:
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Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.
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Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation.
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The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.
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The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels.
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Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools.
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Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.
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A good understanding of individual giving best practices, trends, and regulatory requirements.
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Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.
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A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.
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A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals.
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A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.
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Experience working within Agile project management would be beneficial.
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Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable.
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A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
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Good knowledge of WordPress website optimisation and plugins or strong desire to learn.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.
We are looking for a Grants Coordinator (Applications) to join our Grants and Programmes team, a role which is key to ensuring the smooth running of our grant application processes and making sure funding is delivered efficiently, fairly, and in line with our mission.
In this role, you will lead on the development and implementation of the Foundation’s processes for encouraging and receiving grant applications, managing the review process, and processing grant awards. You will be responsible for the planning and coordination of grant application rounds across multiple funding programmes and be the first point of contact for applicants and manage the peer review process. You’ll also play a vital role in maintaining and improving grant management system (managed within Salesforce) and contribute to the design and delivery of an inclusive and accessible application processes.
We are looking for someone with excellent administrative and project coordination skills, strong communication and liaising abilities, and a proactive, problem-solving mindset. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.
We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (BST) on Monday 30th June 2025, with interviews taking place on Wednesday 9th July 2025.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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A hybrid approach to working, with full time members of staff normally expected to work from our office three days a week.
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Consideration of requests for part time and/or flexible working
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28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Frequent opportunities for learning and development (including options for coaching and mentoring, and reading/development days)
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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Staff peer groups and social networks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Borough Mind | Journey Recovery Hub
Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!
• Salary: £13.85 per hour (£27,007.50 FTE)
• Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening.
• Location: Twickenham and Kingston
As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.
You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.
What You’ll Bring:
• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.
Apply Now to be part of a service that saves lives and transforms wellbeing.
Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.
The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Job Title: Health Independent Gender Vioelnce Advocate (Health IGVA)
Location: The Gaia Centre, Lambeth (London)
Salary: £28,857.12 per annum, including London weighting if applicable
Contract type: Full Time, Fixed Term Contract (2 June 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.
The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), Female genital mutilation (FGM)/cutting , Forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.
The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.
The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 July 2025
Interview Date: 7 and 8 July 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.
Your Role
As Head of Harm Reduction and Engagement, you’ll lead our Drug & Alcohol Support Hub (DASH) service, detached outreach provision and youth justice support – while driving innovation in youth empowerment, Diversity, Equity and Inclusion (DEI), and new service models. You’ll be our subject expert in harm reduction, criminal justice, and engagement with vulnerable and marginalised young people.
You’ll play a key role as part of our Senior Management Team, and lead a passionate, experienced team delivering critical services to young people across Southampton and Hampshire. You will also lead on maintaining strong strategic partnerships, including with our substance use lead provider, Change Grow Live.
Your key responsibilities will include:
- Leading and managing our DASH service, detached team, and young people’s link workers
- Overseeing delivery of effective, evidence-led services that meet contractual and community needs
- Driving our organisational response to DEI in service delivery
- Supporting innovation and emerging projects such as Alternative Provision
- Leading strategic partnerships with statutory, voluntary and community organisations
- Representing No Limits externally as a senior manager and subject expert
- Managing teams, budgets, quality assurance, safeguarding, and development of new services
We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.
We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.
As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.
You’ll have the essentials of:
- Proven experience in developing and managing services in harm reduction, substance use, youth crime prevention or community settings
- Experience managing teams and delivering outcomes across multidisciplinary areas
- Understanding of safeguarding, risk, youth participation and co-production
- Strong knowledge of DEI in youth/community services
- Ability to lead partnerships and represent your service area internally and externally
- Confident communicator and able to lead with influence
Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.
Interested?.. We’d love to hear from you
We’d be happy to have an informal discussion and answer any immediate questions you might have.
Role Terms
Salary: Band G £40,270 to £47,828 per annum, full time equivalent (based on 37.5 hours per week)
Hours: 32 to 37.5 hours per week - happy to talk flexible working
Place of Work: Hybrid – Southampton base with remote working opportunity
Contract: Permanent
Essential Car User: No - must be able to travel across Southampton and Hampshire services
Our recruitment timeline:
• Applications close: 9am on Monday 23rd June 2025
• Final stage selection and interview: Week commencing 30th June 2025
To apply for this role, please refer to the Head of Harm Reduction and Engagement Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Assistant
Location: Hybrid – One day per week in Bristol office, minimum.
Salary: £23,000 – £26,999 per annum
Contract Type: Full-time, Permanent
Hours: 36.25 hours per week, Monday to Friday
** CV & cover letter required to apply for this role **
Join Our Mission to Defeat Meningitis – Become Our Next Fundraising Assistant!
About the Role
Meningitis Research Foundation is seeking a highly motivated and organised individual to join our Events & Community Team as a Fundraising Assistant. This is an exciting opportunity to contribute to a globally recognised health charity committed to defeating meningitis by 2030.
Key Responsibilities
- Managing supporter communications via phone, email, and social media
- Maintaining accurate supporter records and processing donations
- Coordinating event resources and logistics
- Supporting the administration of online fundraising platforms
- Attending events and engaging with supporters in person
Candidate Profile
We are looking for a candidate who demonstrates:
- Excellent organisational and administrative skills
- Strong written and verbal communication abilities
- A high level of attention to detail
- Proficiency in Microsoft Office, particularly Excel
- Confidence in engaging with supporters via telephone
- A proactive and collaborative approach to work
- Ability to work unsociable hours on occasion to support our National Events team
Experience with CRM systems and an understanding of GDPR in a fundraising context are desirable.
Benefits
- 25 days annual leave plus statutory bank holidays
- 6% employer pension contribution
- Free eye tests
- Employee assistance programme
- Opportunities for professional development and training
About Meningitis Research Foundation
Meningitis Research Foundation is the world’s leading meningitis charity, headquartered in Bristol and operating globally. We are dedicated to supporting research, raising awareness, and providing direct support to individuals and families affected by meningitis. Our work is guided by values of integrity, compassion, collaboration, and evidence-led advocacy.
Application Process
To apply, please submit your CV and a covering letter addressing the job description and person specification by 9:00 AM on Friday, 20th June. Interviews will be conducted via Microsoft Teams during the week commencing 23rd June.
To defeat Meningitis wherever it exists
The client requests no contact from agencies or media sales.
Are you an experienced photographer/videographer with excellent technical skills and the ability to craft powerful stories through video and photography? Are you organised and meticulous, with the ability to deliver multimedia projects from concept to completion? We’re looking for a Multimedia Content Creator to help us tell the stories of our three hospices. Whether it’s taking a photo, capturing footage or recording one of our expert speakers, the successful candidate will be comfortable gathering material and editing it for a variety of audiences – this could include photography for use on care materials, a powerful video that supports one of our appeals, or a podcast to educate healthcare professionals about palliative care. No two days are the same!
The role-holder will also take responsibility for managing our content library – developing and owning our media management system and media consents processes is a core part of this role, and key to our being able to develop our multimedia capacity across all three hospices and into the future.
This role is 30 hours per week, however 22.5 hours per week would be considered for the right candidate.
The client requests no contact from agencies or media sales.
Vacancy type: Permanent, part-time
Location: Stirling Store
Salary: £3,492.06, per annum + benefits
Hours per week: 5.5 hours per week
Closing date: 3rd July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.
You will be responsible for:
- Running the store and ensuring that daily operations run efficiently.
- Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- Taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 35 hour working week
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Overview
Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The student advisor role will be to deliver a high quality, professional advice service to students at the University of Gloucestershire Students' Union which is independent of the institution, confidential, non-judgemental and impartial.
To all our members and stakeholders, we promise to be:
- Inclusive
- Democratic
- Courageous
- Sustainable
Key Details
Closing Date: Monday 7th July
Interview Dates: Tuesday 22nd July
Start Date: August/September 2025
Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.
Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website.
Job Details
- Job Title: Student Advisor
- Location: Across all of the main UoGSU sites, with a flexible working policy.
- Department: Student Voice & Advocacy
- Reports to: Advocacy & Campaigns Manager
- Salary: £21,436 pro-rata
- Contract Type: 0.8FTE - Part Time
- Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
- Working Days: Monday- Friday - to be negotiated with the successful candidate
- Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate
About the role
The main focus of the advice centre will be academic advice and appeals but it may need to adapt to the changing needs of students and will likely involve working with individuals who have complex situations who require support to navigate what steps to take.
Advice and Support
- To provide specialist advice and information directly to students via physical and digital mediums as appropriate on academic matters
- To support students when referring them to appropriate internal & external agencies
- To advise and inform students of their rights and responsibilities as students of the University of Gloucestershire
- To support students at meetings, appeals and hearings within the University
- Maintain generalist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the advice service
- To be able to understand and explore the issues students present with a focus on expert advice to enable students to make informed decisions
- Take referrals from with partner providers i.e University, self-referrals and those from voluntary and statutory agencies
Case Work and Procedures
- Maintain accurate records of all advice cases at the SU via the case management system
- Ensure adherence to the requirements of data
- Promote the service and outreach where necessary
- Ability to listen and communicate effectively with a diverse range of people
- Have the ability to work with autonomy and use own initiative
Reporting and Policies
- Work alongside colleagues to support the development and success of the SU enhancement projects and campaigns
- To collate key information for the Student-led projects and feed into campaigns
- To monitor the matters raised via individual student cases to identify commen trends that could inform policy
A full job pack including more details about the role and the person specification we'll be shortlisting against is available via our website.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
Do you thrive on building relationships, managing contracts, and supporting local innovation? Join Shelter Scotland as our Partnerships Coordinator and help shape the future of empty homes work in local authorities across the country. As part of the Scottish Empty Homes Partnership (SEHP), you’ll support councils funded to support their work in bringing empty homes back into use at scale, ensuring projects are well managed and key milestones met.
About the role
This role is an integral part of the Scottish Empty Homes Partnership (SEHP) team. The key responsibility will be to manage contracts and relationships across the councils that have received funding for additional Empty Homes Officers (EHOs) to bring empty homes back into use at scale. You will work closely with the existing Partnership Officer role that focuses on providing support to the existing network of EHOs.
Role specifics
As Partnerships Coordinator, you’ll take the lead in managing new contracts with councils, meeting with key stakeholders to agree terms and supporting the development of detailed project plans with clear milestones. You’ll chair regular advisory group meetings to monitor progress, identify and address any emerging issues, and work collaboratively with councils to find solutions. Promoting the role and impact of Empty Homes Officers will be central to your work, as will providing hands-on support through best practice sessions and tailored training, developed in partnership with the SEHP team.
To succeed, you’ll need strong experience in stakeholder and project management, confidence in delivering CPD and training, and the ability to build productive, trusted relationships. A proactive, solutions-focused approach is essential, as is a solid understanding of Scotland’s housing policy landscape—experience with empty homes work or local authority systems will be a distinct advantage.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Scottish Empty Homes Partnership Team are made up of 10 staff members. Led by our National Manager, we have a Communications, Policy and Projects branch of the team. This role falls within the Projects team.
The Scottish Empty Homes Partnership is funded by the Scottish Government and works to four overarching outcomes to bring privately owned empty homes back into use:
- Strategy: A strategic approach to bringing empty homes back into use is adopted across the country, enabling better targeting of resources and tracking of progress to bring more empty homes back into use.
- Capacity: Local authorities, and other organisations with a focus on housing delivery, are able to evidence the benefits of employing dedicated empty homes officers.
- Skills Empty homes officers undertake continuous professional development, and new officers receive consistent training to ensure they are fully equipped to undertake the role, leading to improved delivery.
- Advice: More empty homes are delivered back into use through clear, consistent advice and support to empty homeowners and anyone else impacted by empty homes.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.
We have seven permanent roles available and one fixed term contract for 18 months.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
This is a time of optimistic change and growth as we deliver our ambitious new strategy.
As a Portfolio Officer you will:
- Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
- Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
- Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
- Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
- At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
- Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whether through lived or gained experience you will really understand the communities we work with. You could come to grant-making from a variety of backgrounds.
Whatever your background, the role would suit people who:
- are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
- have skills and experience in presentation and report writing and basic accounting and budget management.
- can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
- can synthesise complex information and present it to others in a clear and concise manner.
- can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
- are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
- are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
- are comfortable working with an online and geographically dispersed team.
- are comfortable learning and working with different systems and data.
You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview Dates: 14-17 July and 22-23 July
Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only up to two of these roles can be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website).
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
- Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
- Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
- Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
- Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.
Desirable criteria
- Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
- Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
- Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Are you passionate about communities, and the local organisations that help them thrive?
Do you love bringing people together to make things happen?
Are you organised, thoughtful, and excited to work at the heart of local infrastructure?
We’re looking for a Projects Officer to join our small team at NAVCA.
This is a role that sits at the heart of local and national - supporting infrastructure organisations across the country to build capacity, deliver impact and drive change. From shaping local delivery to supporting national projects, you’ll play a key role in making sure communities can take action on the things that matter to them.
About the role
You’ll be part of the team delivering NAVCA’s projects – from grant-funded initiatives to responsive support. You’ll work directly with our members, and make sure everything runs smoothly and is properly reported.
In particular, the post-holder will lead delivery of projects to build capacity in communities – identifying members to deliver capacity building support to local voluntary sector organisations. They will also work closely with the wider team to ensure timely and effective delivery of responsive project activity and NAVCA’s core member services.
This is a brilliant opportunity if you enjoy project management and working with people, and want to make a real difference to social action across England.
About you
We are looking for someone proactive, curious and highly organised – with great communication skills. You’ll bring experience of delivering projects and working with partners, ideally in a grant or contract-funded environment.
We are looking for someone who is passionate about the work of the voluntary, community and social enterprise (VCSE) sector. Having experience in the VCSE sector is ideal, but not essential.
The client requests no contact from agencies or media sales.
We have an exciting role as a fundraising officer to join our small but ambitious fundraising team. We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.
You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.
You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information to develop them. Fundraising sits within the Income Generation team and you will work closely with the Head of Retail and Enterprise and the Marketing Manager.
The client requests no contact from agencies or media sales.