Training manager jobs in brent, derby

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels. 

You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue. 

You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!

How to apply
Applications must be received by 9 June 2025 @ 10am

First round interviews will be held w/c 16 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

Job Title: Employment Coach

Reporting To: Employment and Skills Programme Manager

Salary: £30,900 per annum

Location: Hybrid with one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

 AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Job Purpose

To support young people with disabilities aged 18 to 25 to progress towards and into employment.

The role will involve liaising with education professionals and employers and brokering new opportunities for supported employment, volunteering, and work placements. You will work with young people to provide specialist one to one coaching, assess, and develop their employability skills and support them towards their own goals and objectives. 

Working Conditions

This post is 35 hours per week. The post holder will occasionally be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to normal public holidays. There is a TOIL Policy.

Principle Responsibilities

· Work with a caseload of individual young people to identify and support their aspirations for future employment and formulate plans to enable them to achieve their goals.

· Contribute to progress reports, reviews, open evenings and other events with education professionals, families, and young people

· Provide intensive 1:1 support in all aspects of employment support.

· Inform and work closely with the Employment Broker on the type of jobs that trainees want sourced, or job carved so that placements can be sought.

· Refer people for specialist advice and support 

· Secure voluntary work, work tasters and work experience placements for individuals to support their journey towards employment.

· Work with our experienced Service Delivery Team to deliver or co-ordinate coaching, and training as required.

· Support people in the workplace as required.

· Develop and maintain knowledge of the local labour market and opportunities relating to employment, work experience and volunteering.

· Develop and maintain effective working relationships with local employer groups, statutory, voluntary, and private organizations to support the development of suitable opportunities.

· Engage with businesses that can create employment, volunteering, and work placements, including providing training / advice to employers as required.

· Identify any financial implications for individuals related to part time employment and disability benefits.

· Monitor the progress of individuals and keep appropriate records.

· Undertake necessary administrative duties relating to the role.

· Undertake learning and development as identified through regular appraisals and reviews.

· Carry out other duties as deemed appropriate to the post by the Executive Director of Services.

Please see the application pack for full details and the person specification.

We will be actively interviewing so applicants are advised to apply early.

Partnership Experience Manager (Maternity Cover)

Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially August)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners. 

You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team  to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.

Key Responsibilities

The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Strategic Leadership and Management  - Hub Quality and Impact

• Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs

• Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme

• Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence

• Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.

Strategic Leadership and Management - Partnership Experience and Communications

• Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates

• Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner 

• Oversee whole partnership communications, including half termly partnership newsletters

• Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience

• Act as an ambassador for Challenge Partners, representing the organisation externally where required

• Lead an Account Management approach through providing clarity on the account management strategy and operations.

Oversight of partner experience and hub management operations 

• Line management of the Partnership Lead and one or two Partnership Co-ordinators

• Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately 

• Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs 

• Act as a point of escalation for any issues across hubs

• Identify hubs at risk, and lead on creating sustainable solutions with team members

• Work closely with the Finance Team to facilitate our invoicing processes for each academic year 

• Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work

• Oversee Pricing Governance processes

Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to Challenge Partners vision and mission.

• Proven track record in strategic leadership and managing key external relationships.

• Knowledge and experience of the education sector.

• Excellent interpersonal skills used to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills.

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).

• Proactive in improving processes, identifying risks and solving problems.

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)

• Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.

To meet the growing demand for charity shops, Southern Hospice Group is seeking a Retail Property Manager to join its Retail Team in this newly created role.

With ambitious targets to grow our retail portfolio, you will be responsible for finding new charity shop locations for us, whether that’s on the traditional High Street, an out-of-town retail park, or an industrial estate warehouse.  We’re ready to consider all options where our retail vision can be realised.

You will also manage all aspects of lease renewals for our existing property portfolio of 34 shops and 2 warehouses across the South Coast, and ensure that our shops maintain an inviting, and enjoyable shopping experience for our customers, reflecting the standards that our three Hospices set.

The Community Development & Health Programme Manager is responsible for the ongoing strategic development of the programme area, as well as maintaining oversight of the contracted delivery across its broad but integrated remit.  The Programme Manager also has a responsibility to be visible in the communities we serve locally and to attend meetings, events and community profile raising within and without normal working hours, as needed.

This role leads the operational line management and direction of a multidisciplinary team of Project Managers, Seniors & Development Workers, who are themselves are responsible for designing, fundraising for, delivering & evaluating services and activities which cover the needs of the entire community, across the whole age range to meet identified community needs and with a range of VCSE and statutory partners. 

The aim of these activities, services and events is to deliver support, develop learning, and build VCSE infrastructure, capacity and sustainability to deliver individual and community changes for those facing challenges. These currently include community events; community hub development; youth and family work; emergency and community food provision through community supermarkets, East Sussex and Lewes District Food Partnerships; community capacity building; VCSE infrastructure support; healthy lifestyles activities and community-rooted approaches to addressing health inequalities; access to green, open and blue spaces for health and wellbeing; development of active travel; addressing environmental issues and climate change at a community level. 

This work is achieved through the coordination and development of appropriate partnerships, and initiating and delivering activities and services through community development approaches which are community-rooted and build stronger, healthier and inclusive communities.

With responsibility for bid writing in support of SCDA’s charitably funded activities and services, and collaboration on larger tenders for SCDA community initiatives & services, the post holder will ensure quality of provision and that those projects run to agreed budgets and schedules.

Project Officer 

England South

£28,831 per annum (pro rata for part time hours)

 Ref: 03REC 

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until the end of December 2025, with potential extensions to 2029, subject to funding

Base: Council Office in Bournemouth with flexibility to work from home

About the role

As the Project Officer for Bournemouth, Christchurch and Poole (BCP), you will work closely with two existing Project Officers to engage with selected schools. You will support these schools across the area to inspire, encourage and enable more pupils and their families to walk, wheel, cycle and scoot to school.

You will engage and work with selected schools and their wider communities across BCP, developing and delivering fun, engaging and innovative activities and events. These will be inclusive and promote and enable all forms of active travel (walking, cycling, scooting and wheeling) to school. This will be achieved through planning and delivering practical skills (like cycle and scooter skills sessions, bike maintenance and led walks and rides), information events (such as assemblies, drop in sessions, pop up stands), competitions, incentive programmes and classroom sessions. You will also support the successful delivery of BCP Council’s School Streets programme, both for new and existing schemes.

You will work closely with relevant teams at BCP Council and other key stakeholders to achieve the biggest impact through collaborative working.

You will report directly to the local Project Manager, work with the other project officers and local volunteers on the project, and other officers locally, as well as engaging with project officers across the South region and the UK.

Due to the nature of the role, a full DBS is required to be completed by the successful person. Candidates should be based within the geographical area with regular travel expected.

About you

You should have experience of working with young people from a wide variety of backgrounds and be able to adapt your approach to meet varying needs. You must demonstrate evidence of planning and delivering engaging and interactive group workshops and activity sessions, as well as experience of events planning.

You will have experience of delivering successful behaviour change projects, ideally with a physical activity focus, and have an understanding of community based or environmental projects.

You will be a skilled communicator, with the ability to connect with different audiences ranging from children, parents, school staff and the wider community.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 June 2025.
• Interviews will take place via MS Teams on the 17th or 18th June 2025

To apply, please complete our online application form.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Media Manager

We have a fantastic opportunity to join a busy, high-performing public relations team here at NHS Charities Together as our Media Manager.

If you are passionate about helping the NHS tackle today’s challenges and seize tomorrow’s opportunities, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health, and ambulance services, we would love to hear from you.

This is a predominantly remote role offering flexible working.

Position: Media Manager

Location: Remote with flexible working (with occasional visits to the Warwick and London offices and other locations nationally, when required)

Salary: £44,000 - 47,500 per annum, depending on experience

Hours: Full Time (35 hours per week) – two hours wellbeing time, 9 - 11am on Friday mornings

Contract: Permanent

Closing Date: Sunday 18th May

The Role

The Media Manager plays a central role at our charity, working closely with the Head of Media and Media Officer to manage the public relations function. You will be responsible for helping to develop and execute national and regional media campaigns to help people better understand our mission and motivate support.

The role is a hybrid of office and home working, requiring occasional meetings in the midlands and/or London. The frequency and location of meetings can be flexible, depending on the location and preferences of the successful candidate.

Main duties include:

• Generate regular, positive, proactive and reactive media coverage for the charity

• Proactively sell stories into the media as well as react to incoming enquiries

• Work with the Head of Media to develop and deliver impactful PR strategies

• Manage, develop and support the Media and Communications Officer 

• Gather new NHS staff, member and supporter case studies

• Identify and develop high quality media pitches

• Build positive working relationships with target journalists 

• Monitor and evaluate media coverage 

• Develop and maintain a good working knowledge of the issues affecting the NHS

• Support liaison with DHSC and other stakeholder relationships

About You

You will have experience of leading successful media relations strategies, and excellent written and verbal communication skills. You will be creative and passionate about delivering impactful work, with the ability to be highly organised and manage your own workload.

You will have experience of:

• Developing and implementing media strategies for a high-profile organisation.

• Successfully pitching to and building relationships with national, regional and sector journalists.

• Reactive media management for an organisation in the public eye.

Benefits Include:

• 10% Employers Pension Contribution

• 28 days annual leave plus Bank Holidays as a minimum

• Flexible Working

• 2 hours per week Wellbeing time out for full time staff

• Apprenticeships, training and development opportunities

• Health Cash Plan

• Company Rewards

• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Media, PR, Public Relations, Brand, Communications, Marketing, Media Manager, PR Manager, Public Relations Manager, Media Officer, PR Officer, Public Relations Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Position: Manager, Advice and Advocacy

Reporting to: CEO

Location: St Vedast Street, Norwich, with operational responsibilities in East Anglia. Hybrid working considered.

Salary: Starting at £29,936.51 during probation, rising to £32,539.69 upon successful completion, with potential to reach £35,142.86 with additional responsibilities per annum (Band 5).

Hours: Full-time, 08:30 – 16:30, Monday to Friday

About Us:

Equal Lives has been a leading advocate for Disability rights in Norfolk for nearly 30 years. We are committed to empowering Disabled individuals through expert Advice and Advocacy services.

Role Overview:

We are seeking a dynamic leader to join our team and oversee our newly integrated Advice and Advocacy services. The ideal candidate will have a strong background in managing teams within the third sector, a deep understanding of the challenges faced by Disabled individuals, and a strategic mindset.

Key Responsibilities:

• Lead and support our Advice and Advocacy teams through a transformative period, fostering a culture of continuous improvement.
• Ensure the delivery of high-quality, person-centered services that meet the diverse needs of our community.
• Drive strategic initiatives to dismantle barriers and promote Disability rights across East Anglia.

Candidate Requirements:

• Proven experience in leadership roles within the third sector, preferably in Disability rights or advocacy.
• Knowledgeable about the barriers and challenges faced by Disabled individuals.
• Strategic thinker with the ability to navigate change and drive innovation.
• Commitment to inclusivity and promoting the rights of Disabled people.

Why Join Us?

Equal Lives is dedicated to creating an inclusive workplace where all voices are heard and valued. We offer a supportive environment where your leadership skills can make a real difference in advancing Disability rights.

About us

We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.

We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.

About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.

Key Responsibilities

• Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
• Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
• Review and maintain good accounting systems, policies and practices
• Manage monthly financial cycles, including management accounts, payroll, and VAT returns
• Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
• Contribute to the development of our internal finance processes and practices
• Collaborate closely with other team members to deliver excellent client outcomes

What We’re Looking For

• Experience with Xero and/or QuickBooks Online (QBO)
• Strong understanding of financial reporting for charities, including Charity SORP
• Excellent communication skills, especially in translating financial concepts for non-financial audiences
• Confidence with Excel and other office tools
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• A self-starter who enjoys working in a collaborative environment
• Relevant financial qualification
• Experience in a fast-paced or multi-client environment is a bonus

What We Offer

• 25 days annual leave (pro-rata) plus bank holidays
• Health insurance
• Commitment to CPD and on-the-job training
• Flexible working arrangements
• Meaningful work with purpose-led clients
• A supportive and values-driven team environment

About Us: The Weir Link is a small and vibrant charity and community centre dedicated to bringing the community together through educational, training, and social opportunities. Established in June 2010, we have transformed a derelict space into a thriving hub for local residents. Our centre hosts a variety of activities including after-school clubs, stay-and-play sessions, arts and crafts, Pilates, yoga, ante-natal classes, and community meetings.

Contract type: Fixed Term Contract – 1 year (potential to extend)

Location: Clapham Park/Balham, SW12

Hours: 20 hours per week, working pattern can be flexible, subject to agreement

Salary: £20-25 per hour depending on experience

Job Description: We are seeking an experienced Centre Manager to join our team and manage this important community resource. This role is ideal for someone who is passionate about community development and has a proven track record in business development, fundraising, and, ideally, project management.

Key Responsibilities:

Oversee the management and operation of The Weir Link in alignment with our mission, vision, and values.

Identify fundraising opportunities and submit credible applications resulting in income generated to support the great work of the Centre.

Manage the delivery of high-quality activities and events for the local community.

Maintain and develop partnerships with organizations and community groups.

Line-manage the Facilities and Bookings Coordinator to ensure the building is well-maintained and safe.

Work with Trustees to implement the business plan and sustainable funding strategy.

Develop and execute an effective marketing strategy to promote our activities and events.

Ensure all visitors feel welcome, safe, and encouraged, and maintain systems for monitoring satisfaction and evaluating outcomes.

Person Specification:

Experience in business development and identifying potential opportunities.

Proven success in fundraising and applying for grants.

Strong project management skills, including marketing and communications.

Experience in community research and organizing events.

Motivated, organized, and reliable with a flexible and resourceful approach.

Commitment to contributing meaningfully to the local community.

Benefits:

Flexible working pattern, ideal for parents or carers.

Hybrid working options during school holidays.

Opportunity to make a significant impact in the community.

How to Apply: Please send your CV and a short cover letter explaining why you are suitable for the role and why you would like to work for The Weir Link.

Interview Process: First interviews will take place between 20th and 23rd May, in person, at The Weir Link.  There will be a final, informal conversation between the successful candidate and the trustees as a second and final stage (virtual).

Ready to make an impact? Apply now!

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Creating and implementing strategies to increase legacy giving and gifts in wills
• Engaging with potential donors and developing strong relationships with individual supporters
• Embedding a clear understanding of legacy fundraising through collaborative working
• Leading multiple projects ensuring timely delivery and alignment with strategy
• Analyse fundraising data to inform decision-making

What We're Looking For:

• Excellent communication skills to engage and inspire
• Project management skills
• Previous experience in charity sector with focus on gifts in wills and fundraising in memory
• High level proficiency in CRM
• Strong understanding of charity sector and fundraising regulations

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make! 

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role. 

The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.

Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.

To find out more please see our Job Pack attached.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager.  This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.

As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.

MAIN RESPONSIBILITIES

Strategy

• Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
• Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
• Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.

Generating Individual Giving Income

• Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
• Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
• Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
• Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
• Explore and test new methods for donor recruitment and increasing donations.
• Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
• Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
• Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
• Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
• Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.

Administration

• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
• Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.

All Staff

• Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the one-to-one process and participate in training agreed with your line manager.
• Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.

PERSON SPECIFICATION

Essential

• A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
• Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
• Specific experience of delivering an individual giving programme.
• Experience of budgets, including planning, forecasting, and analysing performance.
• Experience of high-level use of a customer relationship management system.
• Experience of managing direct mail campaigns.
• Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience of using Salesforce CRM.

Recruitment Timetable

Application deadline: Wednesday 28th May 2025

Interview date: Friday 13th June 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

We are looking for a dynamic and technically skilled Head of Evaluation to design and deliver high-quality evaluation programmes that generate actionable evidence to improve youth employment outcomes in England. 

You will work closely with the Director of Impact and Evidence and Deputy Director of Evidence and Evaluation to lead a team of Evidence and Evaluation Managers.

Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
• You will design and manage complex programmes of evidence generation to understand what works to support young people into good work. These programmes will focus on impact evaluations and so you will have an in-depth understanding of quantitative impact evaluations, especially Randomised Controlled Trials and quasi-experimental designs.
• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please visit our website.