Training Manager Jobs in Manchester, Greater Manchester
Job Purpose and Summary
- To provide strategic financial leadership through strategic planning and robust reporting to ensure financial sustainability and facilitate growth of the organisation in order to maximise impact, in line with charitable objectives.
- To act as company secretary and provide oversight of IT.
Responsible to CEO
Direct Reports 2-4 x Finance admin and 1 x IT
Location Remote, with minimum one day per week in office with team (location flexible)
Hours Flexible (as required to do job effectively).
% FTE 0.8 to 1.0 FTE
FTE salary range Senior Leadership Team Scale (£55-65k per annum)
Scope Across Bild Group (Bild, Bild Association of Certified Training and Restraint Reduction Network)
Key Responsibilities and Accountabilities
Responsible for:
- Financial oversight and leadership.
- Providing robust financial information to inform and improve operational management and decision making to further the charities’ objectives.
- Ensuring financial sustainability of the charity and facilitate growth and development to further charitable aims.
- Ensuring appropriate financial probity and controls in place.
- Financial planning including budgeting and forecasting.
- Financial reporting including monthly management accounts so that Directors and Trustees understand the financial health of the organisation.
- Financial compliance including with HMRC and Charity Commission.
- Facilitating Finance Sub Committee of the board, in coordination with Treasurer.
- Support Chair of Finance Sub Committee in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability.
- Effectively management of financial risks as part of organisational approach to risk management.
- Appraising the financial viability of plans, proposals, and feasibility studies.
- Monitoring and reporting on the financial health of the organisation.
- Oversight of and being responsible for the preparation and submission of all statutory financial accounts and returns.
- Ensuring effective Payroll function and Pension scheme.
- Effective procurement procedures to ensure services are best value for money.
- Ensuring effective financial audit.
- Maintaining positive and healthy cash position.
- Leading, with support from CEO, on commercial decisions including pricing.
- Identifying efficiencies to ensure the lean operation of the organisation.
- Timely completion of all Statutory returns.
Business:
- Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements.
- Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation.
- As business manager, lead on risk management and KPI dashboard reporting to trustees and Finance Sub Committee.
Person Specification
Qualifications
- Qualified accountant (CCAB/CIMA/ACCA) (essential)
Experience
- At least 5 years’ experience as an accountant (essential)
- At least 3 years’ senior leadership experience (essential)
- At least 3 years’ experience managing a staff team (essential)
- At least 3 years’ experience in registered charity OR health and social care (essential)
- At least 2 years’ experience of working at Board level (desirable)
- Significant experience of both accounting and financial management environment.
Competencies
- Proven ability to present financial information in accessible format.
- Proven ability to think and plan strategically and commercially.
- Proven ability to interpret financial reports and advise on any appropriate action required.
- Ability to communicate financial information clearly and accurately.
- Proven track record of facilitating growth and development.
- Proven track record of facilitating continuous improvement.
- Proven track record of successfully implementing new IT systems.
- Good understanding of IT systems including AccountsIQ (or equivalent finance systems) and Salesforce (or equivalent CRM system).
- Positive and solution focused thinking.
- High integrity and openness combined with commitment to good governance.
- Proven ability to develop positive relationships across the organisation and with external partners.
- Proven track record of effective collaborative and partnership working with CEO / Treasurer.
- Track record of effective leadership skills including as acting as a role model within an organisation, promoting positive culture and living the organisational values.
- A commitment to human rights and inclusion of people with disabilities.
- Demonstrate values congruent to Bild values.
Further information
- All staff at Bild are required to treat sensitive material confidentially and comply with data protection legislation.
- All staff working at Bild are required to read and comply with required policies, including health and safety policy.
- Job descriptions may be reviewed after 6-month probation and at annual performance review.
Application and Closing Date
Applications are invited by CV and covering letter.
Closing date is 5pm on Monday 27 May 2024
Equal Opportunities
Bild strives to be an equal opportunities employer. In working towards this aim no employee, or job applicant will receive less favourable treatment on the grounds of their role, gender, age, disability, race, nationality, ethnic or national origin, colour, sexual orientation, domestic circumstances, social and employment status, gender reassignment, privately held political opinion, trade union membership, religious or similar philosophical belief, or disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Bild is committed to ensuring all employees have fair and non-discriminatory systems for recruiting or accessing training to enhance the development or promotion of staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.
The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.
If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member.
Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation.
Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.
This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits.
Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages.
We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.
* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.
** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.
People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.
Unlimited is an arts commissioning body that supports, funds and promotes new work by disabled artists for UK and international audiences.
The client requests no contact from agencies or media sales.
Employability Programme Manager (Ardwick)
35 hours a week
£31,757 - £34,609 (starting point dependant on experience)
This position is primarily based in Ardwick
Manchester Young Lives does education differently. We building trusting relationships that enable young people to feel respected and safe, facilitating engaging creative personalised learning programmes that leave young people with SEND believing they can succeed. We are looking for a passionate values driven professional who will support young people in our Learning Hubs to believe in themselves and achieve their aspirations.
MYL is recruiting for an Employability Manager to lead our Post 16 programme in Ardwick for young people 16 - 25 with SEND. You will need the skills to manage the multi-disciplinary team providing a flexible and engaging curriculum of learning alongside high levels pastoral support and enrichment activities. You will work with colleagues and partner agencies to coordinate admissions and meet young people’s needs, including acting as Designated Safeguarding Lead.
This is a full-time year-round role but we are happy to consider job shares, reduced hours or flexible working arrangements for the right candidate.
Please note CVs will not be considered as part of your application for this position. Application forms must be returned either via email or by post to us. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification.
This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for completed application form is Monday the 10th of June.
The client requests no contact from agencies or media sales.
Citizens UK and the NRPF Partnership
Citizens UK
We are Citizens UK. We’re working together to make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We bring together everyday people and local organisations to build a better, fairer society. Too often communities are left out of decisions that affect their lives, but we know everyday people have the ability to shape the world around them. We develop local leaders who find solutions to problems big and small and hold power-holders to account.
We work with hundreds of civil society organisations, who we call our members - schools, universities, faith groups, charities, unions and more - to help them win change. Over the last 30 years, we’ve worked in alliance with 500+ members, trained 4,000+ community leaders, accredited 13,000 Living Wage employers, and won hundreds of campaigns.
NRPF Partnership
The NRPF partnership was set up in 2023 and is being developed by Citizens UK, Migration Exchange, and Praxis. We are working to build the necessary infrastructure for collaboration across a range of organisations, amplify their work, and build power to win change against the No Recourse to Public Funds (NRPF) condition. You can learn more about the overall initiative via our FAQs page.
Each partner contributes staff capacity and will work closely with the appointed person to ensure a positive, professional and supportive culture. The Partnership centres around:
1) Placing decision-making power and strategic vision in the hands of people doing the work
(frontline staff and people with lived experience), via a steering group and working groups.
2) Establishing a strategic pooled fund so that the steering group has sufficient budget to guide the collaboration, act, identify and seize political opportunities, and facilitate active participation of everyone involved.
3) Expanding the movement and building power, using incremental wins to build towards broader change towards the goal of ending NRPF.
The Person and the Role
100,000s people in our communities have put down roots in the UK but are denied access to the welfare safety net (No Recourse to Public Funds).
Citizens UK has worked with Migration Exchange and Praxis to raise over £2m to develop a 5 year partnership to enable the movement to end NRPF.
This Senior Project role will be a core part of the support to the steering group of the partnership to make sure it runs effectively and achieves its potential.
If you're angry about injustice in the immigration system, have good communication and relationship building skills and self organised - apply below. We are particularly keen to hear from candidates who have been through the immigration system themselves.
We are looking for a values-driven and experienced person with exceptional skills and knowledge in project management, relationship-building, and community organising. This role will lead and coordinate all project management and tactical activities necessary to support the day-to-day functioning of the NRPF Partnership. The right person will be highly motivated by joining the distinctive ethos of Citizens UK and the shared values of the NRPF Partnership, where local leaders and people experiencing injustice are in the lead, and where grassroots community organising is combined with strategies for social change.
This role is a really exciting opportunity to forge real change and to shift the power dynamics in social change work. The successful candidate will be at the heart of making change happen on one of the most important social justice issues of our time. Top Priorities
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Building and maintaining relationships and communication – maintaining excellent working relationships and effective communications with the Coordination Backbone Group (CBG), Steering Group, working groups, wider community partners involved in the NRPF partnership, and the Citizens UK Migration Team
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Managing and coordinating capacity-building and leadership development in support of the shared strategy set by the steering group– developing and maintaining the effectiveness of a capacity-building and leadership development inputs that enables everyone in the Partnership, especially those with expertise by lived experience, to fully participate across all levels of the Partnership
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Project managing all partnership implementation logistics and follow-up – managing meeting logistics from planning to scheduling to outreach to follow-up to ensure seamless participation of Steering Group and Working Group members and ensure that planned activities take place effectively in support of the goals and values of the Partnership
The role will be reporting to Assistant Director, Migrant and Refugee Organising.
Main Responsibilities
Reporting directly to X with oversight from the NRPF Partnership CBG, the post holder will be expected to manage their own independent workload, as well as support the broader CBG. The main responsibilities are outlined below:
Working with the NRPF Partnership’s key stakeholders
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Developing and maintaining relationships with Partnership stakeholders
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Working with the CBG to update outreach strategy as new needs emerge
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Building and maintaining trust and relationships across the whole Partnership and more widely (within and across sectors from migration to anti-poverty to children’s rights, etc.)
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Supporting with the facilitation of Working Group meetings
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Develop and implement ideas for action that are consistent with the goals of the project
Strategic coherence
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Supporting the coordination of activities with partners to align strategies and actions and minimise duplication
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Working with the CBG to coordinate with other related projects and coalitions to maintain a full understanding of the current landscape of local and regional activities
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Maintaining understanding of current implementation challenges and developing comprehensive solutions to address them in dialogue with partners
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Developing, maintaining, and monitoring political opportunities to support Working Groups to develop and execute on their action plans
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In partnership with the CBG and steering group, providing support to partner organisations to coordinate and collaborate on joint initiatives
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Coordinating advocacy activities across stakeholders that support the wider aims of the Partnership
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Supporting the independent learning partner to deliver evaluation and learning activities
Communications
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Organising appropriate outreach and communications efforts across the Partnership (e.g. publishing a regular newsletter, email updates, insights from learning and evaluation etc.)
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Ensuring effective internal communication with CUK organisers, leaders, and partners involved with the NRPF Partnership and with funders
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Facilitating on-going communication across the NRPF Partnership to ensure alignment of activity
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Supporting the development of any communications materials such as summary documents, brochures, FAQs, social media content, etc.
Build leadership development offer for the Partnership
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Working alongside CBG and the CUK Migration team, refine community organising and leadership development support for all members of the NRPF partnership especially those with lived experience of NRPF
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Ensuring that everyone in the group can contribute to the best of their ability by managing a training and external facilitation budget to build skills, confidence and trust
Fundraising and reporting
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Working with the CBG to develop and support fundraising bids and support reporting requirements and funder relationships
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Contributing to the budgeting process and the effective management of financial resources in the project working closely with Global Dialogue who will hold pooled funds on behalf of the partnership
Managing meeting/event logistics
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Planning and managing the logistics of all Partnership meetings and gatherings of the Steering Group, working groups and CBG (e.g., dial-in, attendance, cancellations, etc.)
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Consolidating Working Group updates for Steering Group, including summarising meeting notes and highlighting key outputs and decisions so they can be easily shared with others across the Partnership
Any other reasonable tasks as required by the line manager.
Person Specification
REQUIREMENTS
ESSENTIAL (E)
DESIRABLE (D)
QUALIFICATIONS
Degree or equivalent professional qualification (D)
EXPERIENCE
Significant proven, comprehensive experience in a project management role (E)
Experience of initiating new projects and developing them so that they become sustainable underpinned by strong values (E)
Experience of building consensus between diverse stakeholders and managing complexity in relationships (E)
Experience of organising and managing all aspects of community events, incl. logistics (E)
Proven experience of raising significant funds for charitable purposes (D)
A proven track record of delivering and reporting against targets and on budgets (D)
KEY SKILLS AND KNOWLEDGE
Knowledge of No Recourse to Public Funds and working with individuals who have an NRPF designation on their immigration status (E)
Outstanding communication skills (verbally and written) combined with the ability to liaise with stakeholders (E)
Ability to work well as part of a team, and maintain effective communication with colleagues (E)
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Ability to act on own initiative to introduce and develop new projects and systems (E)
Proven computer literacy to include MS Office (E)
PERSONAL ATTRIBUTES
Exceptional leadership skills, with an ability to enthuse and inspire staff and volunteers (E)
A proactive approach to all areas of work with a flexible approach to work demands (E)
An appreciation and respect for different communities; including faith groups and different cultures. (E)
A strong commitment to the CUK values and the values of the NRPF partnership, which include: (E)
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Being open to new ideas (specifically ensuring that all our 121 conversations, small group discussions with the sector and funders create an environment that fosters creative problem-solving and innovation)
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Fostering connection
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Championing co-design and co-production
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Being equity-focused and enabling any one interested to participate and feed into the design and development of this work
Please note there will be recruitment webinar on Tuesday, 7th May from 14:30-15:30. Please register via the following link if you are interested in attending: https://us06web.zoom.us/meeting/register/tZwpcO-rrzsoH9ecIXUaaFbqDjaVxVSvqJLq.
Interviews are planned to take place on Thursday, June 13th (subject to change.)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post: Project Administrator
Hours: 37 per week
Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.
This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
The role is home based with quick and easy access to Wales and the Midlands due to travel requirements. You will also be expected to attend events and meetings during the year as required, along with visits to the National Support Centre in West Yorkshire.
Closing Date: 28th May 2024
Initial online interviews will take place on Thursday the 6th of June.
Final interviews will be held on Thursday 20th June at our National Support Centre, Bradford.
Travel required: Home based in Greater Manchester - travel required within region and occasional travel out of area including 121's and staff conferences (this role requires the post-holder to hold a valid driving license and have access to a car)
Role outline and purpose
Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:
· Develop and execute a strategic plan for reducing the need for food banks’ services locally.
· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.
· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.
Role responsibilities
· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.
· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).
· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required.
· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.
· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.
· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.
Person Specification
Technical skills and minimum knowledge:
· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.
· Experience of working innovatively and creatively.
· Experience of complex problem solving and responding to crisis situations.
· Strong organisational skills and experience of managing competing priorities within challenging timescales.
· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills.
· Persuasive and effective coach, presenter and trainer.
· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation.
· Ability to think critically and strategically.
· Ability to manage partnerships with multiple stakeholders (internal and external).
Key Stakeholders
· The food bank network
· Area Manager colleagues (UK-wide)
· Network Support & Grant Giving
· Pathfinder team
· Financial inclusion team
· Safeguarding team
· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have two Project Manager vacancies for our Young People in the Criminal Justice System Programme in Bristol. The vacancies are listed separately but we are open to a discussion with candidates who wish to work a combination of both roles, about setting up an alternative working pattern that works for them. We understand that individuals may prefer a variety of tasks and responsibilities and are keen to make this work for the right people.
Project Manager (Support Worker): 1-1 support for young people at risk – 35 hours/week (full-time)
In this role you will provide 1-1 intensive support to a caseload young people who are identified as being at risk of offending or have already had some contact with the justice system (e.g. the police). You will provide face-to-face support to each young person, in their local community, to help them develop confidence, aspirations, and a pro-social mindset. Key to this will be helping them to recognise their strengths and capabilities, consider positive lifestyle choices, and create an action plan to help them move forward to a brighter future.
Project Manager (Course Tutor): “For My Future” delivery for young people – 14 hours/week (part-time)
“For My Future” is a bespoke 6-week course designed in 2019 specifically for people in the justice system. Focusing on both personal skills and practical ones (CVs, applications, interviews), the course is delivered either in person or online to small, single-sex cohorts over a 6-week period. To succeed in this role, you will have experience of supporting people in group scenarios and be confident presenting both in person and online. Groups will need to be carefully managed to ensure each young person gets the best experience and can benefit from the course.
To apply and for more information including our job description and person specification, please visit our website.
The client requests no contact from agencies or media sales.
We need a new Director of Communications. You’ll be responsible for helping us communicate the Gospel and the great work we do in our communities, and telling the good news stories that encourage and inspire us as we embark on our strategy to deliver the Diocesan vision to “bless the 1.5 million people” in our diocese who currently have no meaningful connection with our worshipping communities. We need someone who can catalyse everyone in the diocese to be better communicators.
The successful candidate will have a wide-ranging experience of communication matters with the ability to promote our work in a positive and strategic manner, and manage media relations proactively and effectively.
The post is based at Church House, Daresbury, with some travel around the Diocese and the option for hybrid working with up to 40% working from home. A full driving licence and access to a car is essential.
Salary: £51,515 - £55,692 per annum, dependent upon skills and experience.
The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - address in copy of advertisement below.
Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email to (please see copy of the advertisment below or the diocesan website) or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Informal telephone conversations with George Colville, Diocesan Secretary, are welcome - telephone number in copy of advertisement below.
Closing date: 27th May 2024
Interviews will be held on: Thursday 13th June 2024 or Monday 17th June 2024 (Please keep both dates free as we will only use one of them.)
The client requests no contact from agencies or media sales.
Property & Asset Development Surveyor
The Vacancy
We are offering this unique opportunity to support the Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country.
Working alongside the Director and colleagues within the Property Support team, you will be a crucial team member providing professional guidance and support to Trustees nationally. Focussing on the unique skills you bring to the team, you will help guide them on matters including the planning, development and commercial potential for their property assets to enable them to make informed choices and contribute to the promotion and delivery of the Methodist Church’s property strategy.
Through your specific knowledge and experience, you will also have input into the provision of guidance, advice, communications, training and good practice for District Property Officers and the wider Methodist Church on property matters.
This is a hybrid/remote working role, with the post holder required to travel to our offices in London, Manchester and any other locations around the country as necessary.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will be an experienced professional development surveyor or equivalent, with a record of developing and implementing innovative and practical strategies for the management, use, reuse and development of property.
You will be called upon to work with a range of internal and external stakeholders including committees and therefore a mix of excellent communication, interpersonal and influencing skills are essential.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 16 May 2024
Interview Date: 28 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Are you a Vet looking to make a difference? Do you want to help us design optimal evidence-based treatment for the dogs in our Care?
We have an exciting opportunity for a Veterinary Behaviourist (Clinical Behaviour Services) to work on providing an internal referral service for behavioural medicine, recommending treatment protocols, monitoring patient progress, and assisting with more complex cases as required.
What does this role involve?
As Veterinary Behaviourist you’ll:
- Work with the Community Clinical Animal Behaviour and post-adoption support teams in devising the optimal behaviour rehabilitation strategy for dogs in their care while liaising with external veterinary practices as required to support the work of clinical teams.
- Support and advise staff across Dogs Trust on matters relating to psychoactive medication and links between disease, physiology and behavioural signs, under the direction of the Head of Clinical Behaviour Services.
- Provide behaviour consultations to owned dogs with behaviour problems especially those with a medical component that requires specialist input.
- Assist with staff training through workshops, clinical case reviews, mentorship and conferences.
About you:
With a good knowledge of dog behaviour, training and welfare you will have a veterinary qualification with postgraduate experience as a veterinary surgeon. With basic knowledge of statistical methods and ability to evaluate published research you will have enthusiasm for professional development, research and developing specialist skills in veterinary behavioural medicine.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the Team:
Canine behaviour knowledge and practice is central to rehabilitating dogs within our rehoming centres, and for the provision of Dog School training and education classes. Science led behaviour knowledge also informs a range of other areas of Dogs Trust activity, including campaigns, international projects and the work of the education teams. The role of the Clinical Behaviour Services team is to provide clinical behaviour services for members of the public including adopters of Dogs Trust dogs and in association with Dog School.
Please note that the interviews for this role will take place around 28th May.
This is a 12-month maternity cover position.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
35 hours a week, Monday – Friday with occasional weekend working
£26,856 - £29,904
Based in Moss Side and Ardwick, working across central and north Manchester
Do you have the right mix of enthusiasm and passion for leading a team committed to making a real difference children and young people?
We are recruiting a manager to lead Manchester Young Lives’ adventure play and youth work in Moss Side, Ardwick, Blackley, Moston and Harpurhey. We provide open access and targeted play and youth work activities. Our after-school adventure play provision is Ofsted registered and provides activities for 6-13 year olds. Our youth provision engages with young people aged 11+ after school and during the evenings, in centres and on the streets.
Our work enables often disadvantaged children and young people the opportunity to learn, develop and connect with their communities, build safe and supportive relationships with committed workers, and let off steam on our adventure playgrounds.
You must have relevant skills and experience in working with children and young people, sometimes in challenges situations, and the ability to manage a team of staff and volunteers.
If you can build relationships with staff as well as you can with children and young people, and lead with motivation, creativity and determination, we would love to hear from you.
Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives, The Addy Young People’s Centre, Woodhouse Lane, Wythenshawe, M22 9TF. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification.
This post is exempt from the Rehabilitation of Offenders Act 1974.
We anticipate this to be a popular role. So please apply early as we may have to close prior to the deadline.
If you need further information, or you would like to discuss any aspect of the role, please ring Beth Aze, Head of Operations.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As the senior content designer, you’ll lead on content design. You’ll make sure that Scope’s content helps disabled people and their families solve problems.
You’ll be part of a collaborative, Agile team. Find out more about our work on our team blog.
Permanent, 35 hours per week
Location: Here East or another Scope office with flexibility to work from the office and from home.
The role
- You’ll use evidence and data to write information and advice content for the Scope website.
- You’ll work with user researchers, subject experts and policy advisers to make sure Scope’s content:
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- meets user needs
- is accurate.
- You’ll run critical reviews of new content.
- You’ll use data and test feedback to improve content.
- You’ll manage and develop the skills of a more junior content designer.
- You’ll manage freelance content designers.
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.
About you
To be successful in this role:
- You have a passion for user-centred content design.
- You're committed to delivering content that helps disabled people and their families solve the problems they face.
- Your working practice includes content design techniques like paired writing and content critiques.
- You use evidence from web analytics, search data and user research to design content.
- You have experience of managing a small team or mentoring junior colleagues.
- But most important, you’ll love working as part of a team to make sure that Scope’s information and advice content is the best it can be.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.