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We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Community Engagement and Training Officer you will recruit and manage engagement and fundraising volunteers and working collaboratively with the operational management to promote and raise awareness of the local service by engaging with the wider community.
The position is for two days per week (15 hours) and these can be worked flexibly across the week in agreement with your manager.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Helen Arkell Dyslexia Charity, based in Farnham, Surrey, is one of the leading charities in the UK empowering children and adults with dyslexia and other specific learning difficulties. We have a strong reputation built upon 50 years of pioneering work in this field. We currently provide direct support to over 1800 individuals with dyslexia each year.
We are looking for someone who will support our short courses administration as well as providing the administration for our shop; which is both on-line and in-person. The role is based full-time in our office in Farnham, and you will work closely with the team based there. A collaborative approach and commitment to Helen Arkell’s values is essential. You will be confident in multi-tasking and dealing with the public, as well as having good communication and digital skills.
Key Responsibilities
Courses
· Prepare for online and face-to-face courses including setting up webpage booking pages, answering enquiries, and preparing resources such as leaflets and handouts
· Process course bookings ensuring accurate records are maintained.
· Create events and host on-line courses via Zoom
· Support course delivery for both on-line and in-person events
· Manage the on-line, and on-demand course recordings access.
· Send out and collate feedback forms and certificates for courses
· Process applications for bursary places on courses
Shop
· Source, order and manage the stock (with the agreement of the Head of Education)
· Ensure that the shop is well presented and serve customers making purchases.
· Process orders received via our website, including packing and dispatching.
· Manage the Shop on our accounting system, Sage. Including updating the ledger daily, updating the stock information and producing purchase orders.
· Manage the ‘till’ ensuring accurate records are maintained and systems agree.
· Produce the monthly sales report
· Lead regular stock takes.
· Develop innovative sales ideas including advertisements, to increase shop turnover
· Support the shop finance functions such as producing customer invoices and VAT receipts
· Prepare stock for events away from the HADC office
Other
· Support the general administration of the office, including answering the door and the phone and ordering supplies.
· Attendance at charity events (which may be out of office hours) where time-off in lieu will be given
We’d love to hear from you if you would like to join us as we deliver our exceptional services.
Thank you for your interest in working with us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.


