Training services administrator jobs in west drayton, greater london
We are working with a prestigious heath charity. They are looking to recruit a HR Advisor. This is initially a 12-month fixed term contact position working 35 hours per week
They offer a flexible working approach with 3 days per week on site in their Sutton office with the remainder of the week working remotely.
£39,000 - £43,000 per annum
Role
You will be providing HR advice on operational services across the employee lifecycle, in line with HR policies and procedures.
Key Responsibilities
- To provide expert advice to line managers and staff on the application of policy and procedures and Employee Relations matters.
- To support line managers with a range of complex Employee Relations case management
- Look to develop, review and implement HR policies, procedures, guidance documents and templates while ensuring legal compliance and best practice.
- Provide information and give guidance on new and updated policies to line managers and staff
- To advise line managers on a range of change management issues, including non-renewal of fixed-term contract procedures, restructures, redeployment / redundancy procedures and TUPE transfers
- To assist the HR Business Partner with the delivery of HR related training, including managing your people series, probation and induction training,
- Liaise with the training team on any outcomes of ER cases
- To manage the performance of the Assistant HR Adviser and HR Administrator throughout the year via regular meetings and the annual appraisal process
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
INDIVIDUAL GIVING AND EVENTS FUNDRAISER
OASIS HUB WATERLOO
32 hours per week (negotiable)
Two-year Fixed Term Contract
£26,737 per annum (Including London Weighting) £33,422 for 1 FTE
We are looking for a person with:
· Great character, chemistry and competency.
· Recent and proven experience in raising funds from individuals and events.
· Progressive and successful fundraising experience and approaches.
· First class team spirit and cohesion.
Is this you? Great – read on.
Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.
Purpose of job
This new role will lead on individual giving and events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated advice services. This will include developing our awareness and capacity to gain income from high-net-worth individuals, events and legacies.
To apply please email your CV (max of two pages) and a Supporting Statement.
Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.
Inspire and impress us!
Return your CV and Supporting Statement by Midday on Thursday 15th May 2025
Face to face Interviews will take place in London Waterloo Date: TBC
If you want an informal chat about this role, please visit the Oasis Charity Jobs Website.
As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.
The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.
This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs). Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.
You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).
Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.
The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.
Being an enthusiastic team player, with a good sense of humour is also desirable.
Equal opportunities
We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply.
The client requests no contact from agencies or media sales.
Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision.
APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support.
The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts.
The client requests no contact from agencies or media sales.
The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.
The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.
- Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
- Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
- Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
- Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
- Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.
We are looking for.
- You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.
- You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
- You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
- You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
- You’ll be computer literate and competent in MS Office applications, particularly Excel.
- You’ll have ability to review, analyse and interpret data and act upon the findings.
Why the DofE Award?
- The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
- Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
- The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
- The ability to work flexibly to meet yours and our business needs.
How to apply
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Applications will close on Monday 5th May – Midnight
1st Interviews will take place: WC 12th May (to be held virtually via Teams)
2nd Interview will take place: WC 19th May (to be held virtually via Teams)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people.
This role's shift work on a 7 day rolling rota.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full the Job description
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
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Plan and manage volunteering opportunities across our income generating activities.
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Recruit and onboard new volunteers, ensuring an outstanding experience.
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Create and deliver engaging volunteer campaigns to grow our community.
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Support and maintain strong relationships with volunteer organisations and local partners.
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Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
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Has experience working with and recruiting volunteers.
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Can build strong relationships with diverse communities.
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Has excellent organisational and communication skills.
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Is confident using IT systems, including Microsoft Office and CRM platforms.
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Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH
We bring the magic of cinema into NHS hospitals
MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.
We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.
We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.
About the role
· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.
· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.
· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.
· Support the administration of the individual giving fundraising programme in collaboration with the wider team.
· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.
· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.
· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.
· Support the refinement of systems and processes to enhance donor experience.
· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.
· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.
· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.
· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.
If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you.
Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Community Fundraising Manager
Salary:£38,000 - £40,000
Responsible to:Head of Partnerships, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week: Location:Monday-Friday 9.00am – 5.00pm
Hybrid: minimum 2 days a week in London office
The Role
We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
Key Relationships:
- Head of Fundraising
- Head of Partnerships
- Supporter Care Executive
- Schools Lead/Schools Manager
- Cricket clubs
- Schools/universities
- Community groups
- RSF individual supporters
Role Profile:
Reporting to the Head of Partnerships, your role will focus on:
- Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
- Creation of new RSF owned community fundraising events/activities/products
- Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
- Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising
Key Responsibilities:
- Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
- Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
- Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
- Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
- Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF
To achieve these objectives the post holder will be expected to:
- Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
- Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
- Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
- Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
- Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
- Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
- Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
- Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
- Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
- Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
- Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
- Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
- Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
- Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising
This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
What we are looking for:
- Experience of designing and delivering successful Community fundraising events and activities
- Excellent organisational and administrative skills including budget and project management
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
- Ability to undertake travel, including overnight stays where necessary
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems
Desirable
- Experience delivering nationwide community campaigns
- Competent user of client / supporter databases
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and a covering letter that is no longer than 2 sides of A4.
Interviews will be planned as applications come in. Application process may close early.
If you have any queries on this role, please get in touch.
We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
Citizens Advice Hammersmith & Fulham (CAHF), is part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for an Office Manager.
You will have the ability to eff ectively support key Administrative functions relating to Human Resources, Financial,Recruitment, IT, Health and Safety and general administration. Be highly organised, comfortable working with deadlines and priorities. Able to manage your own workload and the expectations of others. Able to operate at a senior leadership level, working collaboratively within the senior leadership team to deliver CAHF’s operational goals, and strategic vision.
What are we looking for?
- Good communication skills both verbally and in writing, including ability to take accurate minutes
- IT competency with experience of liaising with IT suppliers and helpdesk and familiarity with social media technologies
- Ability to prioritise tasks, meet deadlines and organise and manage time eff ectively under their own initiative
- Flexible approach to work
- Strong interpersonal skills with the ability to work collaboratively and build positive relationships with all levels of the organisation
Why work with us?
We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We off er:
- Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
- Paid service closure days between Christmas and New Year
- Hybrid working upon completion of the probation period, where possible
- Access to our in-house learning platform, Skill, for career and role development
- Personal development opportunities through our Network Equity Groups
- 24/7 employee support through our wellbeing service
- Ongoing performance management and training development
Understanding of charity regulation and governance is beneficial, but not essential.
Closing Date: 08.00am Tuesday 6th May 2025
Interview Date: Week beginning 12th May 2025
Everyone deserves a decent place to live. Join Habitat for Humanity Great Britain as our new Finance Manager and support people to find a safe, affordable home.
Are you an experienced and effective finance professional looking to make a difference in the charity sector? Habitat for Humanity is seeking a Finance Manager to take day-to-day responsibility for our financial systems and procedures, and so promote the long-term sustainability of our organisation.
Reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Job Title: Finance Manager
Department: Finance, Operations & Compliance
Reports to: Finance Director
Budget responsibility: Yes
Line management: 2 direct reports
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the charity is able to deliver the Strategy with impact, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
As our Finance Manager, reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Key responsibilities
Ensure the integrity of financial data and controls, including budgeting, forecasting, Treasury and cash flow management
· Prepare data ready for monthly accounts, reports, and financial statements. This will include the normal monthly journals, reconciliations, and checks
· Support financial planning, risk management, and decision-making
· Liaise as necessary with colleagues in Habitat for Humanity’s international network for reporting and efficient transmission of funds to overseas affiliates
· Manage payroll, tax returns, and financial reporting for funders
· Provide leadership to finance team members and develop financial policies
Accountabilities and Responsibilities
Purchasing / Expenditure
· Administering commitment and invoice approvals in line with our Delegation of Authority
· Coordinating and verifying expense coding by non-finance staff
· Administering transfers to international partners according to policy
· Other ad hoc payments, including foreign currency transactions
· Reconciling supplier accounts each month
· Ensuring VAT records are accurate and returns made on time
· Maintaining auditable financial records
Income / Donations
· Manage income processing team
· Working with fund-raising teams to ensure all income is appropriately coded and documented
· Importing grants and donations from the CRM system (Raiser’s Edge) to the accounting system and reconciling to bank
· Regular reconciliations between the accounting and CRM systems
· Coding, processing and reconciling other income
· Assisting with Gift Aid claims
Bank
· Administering weekly payment runs and coordinating on-time authorisations
· Processing international transfers
· Currency and treasury management
· Bank account reconciliations
General queries
· Dealing politely and efficiently with questions from inside and outside the organisation
· Dealing assertively and effectively with cases of any deviations from policies and procedures
Record keeping
· Complete and accurate record keeping bearing in mind detailed level of audit compliance
· Logical filing of evidence of transactions, primarily electronic.
Month- and Quarter-End processes
· Preparing nominal journals, such as accruals/prepayments, payroll allocations, depreciation
· Monthly reconciliations of balance sheet accounts.
Other duties
· Checking Employee Expenses Claims (processed by the Office Manager) and final processing
· Assisting Director of Finance and other relevant staff with finance-related questions
· Assisting with the annual audit and preparation of financial statements
· Additional finance admin duties as required
· Run donor budget reports for the Europe region office and internal stakeholders
What we’re looking for
· A qualified or part-qualified finance professional with at least 3 years’ experience in charity finance, including fund accounting
· Skills in financial control, compliance, management, and reporting
· Knowledge of accounting software (Sage50 and Sun ideally) and downstream spreadsheet and similar tools; a willingness to learn new ways of handling data
· Good summarising and communication skills with the ability to influence colleagues and senior leaders
· A pragmatic, efficient character with a dedication to accuracy and reliability
· A questioning mindset, finding opportunities to improve every day
The role and responsibilities will be carried out in a way that reflects
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy
· A commitment to Habitat GB’s vision, mission, values, and approach
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures
We offer a flexible and supportive working environment with options for hybrid working and training and other arrangements to help you thrive in your role.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
Applications comprising a CV and cover letter explaining how your skills and experience match the job requirements should be sent by email (referencing the job title in the subject line) to: (See candidate pack for email)
Tell us about the skills and experience you would bring to the role and your motivation for applying.
The deadline for applications is 11th May 2025 (at 11:59 pm).
Habitat for Humanity requires all employees to take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
About The Role
You will be working in a collaborative, fast-paced and creative environment and will play a key role within our Engagement Team to strengthen Youth Music’s relationships with individual givers. This role will focus on engaging individuals to support our mission, managing relationships with community supporters, and delivering strategies to enhance community fundraising and individual giving.
About You
You are a motivated and relationship-driven individual who is passionate about music and making a difference. You will have a strong ability to engage, motivate and influence prospective and existing individual givers, a strategic mindset for fundraising and supporter engagement, and excellent stewardship skills. Your ability to build lasting relationships with our donors and community fundraisers will be key to your success in this role.
Key Responsibilities
- Create and execute a strategic plan for growing community fundraising and individual giving, and monitor and evaluate the impact of this.
- Take ownership of Youth Music’s guestlist donation initiative, securing gigs to add an optional donation in aid of Youth Music.
- Support the Philanthropy Lead in cultivating major donor relationships and co-investment opportunities with charitable trusts and foundations.
- Support the Ambassador & Supporter Engagement Manager and Philanthropy Lead with administration of onboarding Youth Music advocates and Change Makers.
- Lead on the administration and organisation of community fundraising events/activities. You will support challenge event participants with their fundraising by liaising with them before and after events, ensuring they feel prepared and have the Youth Music resources they require.
- Work with the Communications Team to make the most of the exciting communications opportunities that exist in the run-up to, during and after fundraising activities and events - including helping to collect, create and distribute photos, videos, news stories, interviews and social media posts.
- Lead on Gifts in Wills and Legacy Giving.
- Manage our fundraising reconciliation, carefully producing donation reports and logging donor information on Salesforce.
Other roles will include supporting the Engagement team with an array of day-to-day tasks such as:
- Provide supporter care; taking and responding to supporter enquiries via phone, email or post.
- Work on securing gifts, raffle prizes and other sponsorship to elevate community events and fundraisers.
- Manage the fundraising enquiries inbox and be the first point of contact for receiving donations and giving advice on how to fundraise for Youth Music.
- Contribute to Youth Music’s media channels to promote and support campaigns and events.
- Update Salesforce with accurate information about all donations and fundraising activities, and support others in its training and use.
- Ensure that all fundraising processes are compliant with GDPR regulations and Fundraising Regulator practice.
- Keep up to date with trends in community fundraising, corporate fundraising and charity events.
- Attend evening events as required, including potential travel and overnight stays.
- Be proactive in identifying opportunities for learning and professional development to ensure excellence and continuous improvement.
- Represent Youth Music at events.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
- Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.
Person Specification
Minimum Criteria
- Two years experience of working in a fundraising/similar role.
- Experience identifying and securing new supporters and managing existing donors.
- Experience monitoring, evaluating and reporting against strategic growth plans.
Other Essential Criteria
- Community fundraising events/activities administration experience.
- Have experience in Gifts in Wills and Legacy Giving.
- Experience using Salesforce or other similar platforms.
- You’ll be a great people person, able to engage with members of the public enthusiastically and empathetically.
- You’ll have excellent research skills and careful attention to detail.
- You’ll have a good understanding of the Fundraising Regulator and the Code of Fundraising Practice.
- You’ll be a team player.
- You’ll be methodical and well organised.
Desirable Criteria
- Experience in a youth or music-oriented organisation.
- Understanding of the music education and/or music industries landscape.
- Passion for music and interest in its benefits for young people and society.
The client requests no contact from agencies or media sales.