Training volunteer roles

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications (EXTENDED): 18th July 2025

Interviews: Rolling

We are seeking enthusiastic and friendly volunteers to join our café team. As a Volunteer Café Assistant, you will play a vital role in creating a warm and inviting environment for our customers. Your efforts will help support the daily operations of the café and ensure that every visitor leaves with a smile.

Volunteer Impact and Support

As a Café Assistant, your contribution will directly impact the community by fostering a welcoming space where people can connect and unwind. Whether it’s brightening someone’s day with a smile or ensuring their favourite drink is served just right, your role supports the café’s mission of creating memorable experiences.

The Board of Aston Community Education Trust, comprising 12 schools primarily centred in Sheffield, is recruiting up to four new Trustees possessing a range of skills – including finance, risk and audit; marketing; safeguarding, curriculum and standards; and legal/procurement. The Trust supports 5,000 young people and has an annual budget of c.£40 million.

Aston Community Education Trust (ACET) operates 12 schools, primarily based in Sheffield, with offices in Holderness. Established in 2011, ACET was an early adopter of the Multi-Academy Trust (MAT) model. The Trust includes nine primary academies—most of which received ‘Good’ or better ratings in their latest Ofsted inspections—and three secondary academies. Of the secondaries, one is rated ‘Good’ while the other two are judged as ‘Requiring Improvement,’ though both are progressing well according to Ofsted monitoring.

ACET runs an Early Years Foundation Stage (EYFS) unit at Thurcroft Juniors, which has been rated ‘Outstanding’. From September 2025, all junior schools within the Trust will transition to full primary schools, expanding their intake to include Reception and Key Stage 1 pupils. ACET is a well-established, medium-sized Trust known for its robust leadership and transparent governance, with regular audits and Ofsted reviews publicly shared online. The Trust is firmly embedded in the urban heart of South Yorkshire.

ACET operates under clearly defined Articles of Association and a revised Scheme of Delegation that guides its governance. It maintains strong working relationships with Sheffield, Rotherham, and Derbyshire local authorities. The Trust actively engages with DfE-funded English and Maths Hubs for curriculum and teacher training support.

Its secondary academies collaborate with Wales High School in Rotherham, and all schools participate in teacher training placements for PGCE and QTS qualifications through partnerships with Sheffield Hallam University and the University of Sheffield. The primary schools benefit from a collaborative hub model, with professional development and leadership training available across all academies.

Currently, ACET is not seeking immediate expansion in terms of adding new schools to the Trust. The strategic focus is rather on converting its junior schools into full primary settings and strengthening outcomes across its secondary phase. The CEO’s senior leadership team includes a range of school improvement professionals working across both phases, supporting leaders with inspections and improving educational outcomes.

The Trust serves approximately 5,000 pupils and employs around 750 staff. Its academies serve a diverse demographic, predominantly from lower socio-economic areas of Sheffield. Two schools—Listerdale and Waverley Primary Academies—have more balanced socio-economic intakes. A defining characteristic of the Trust is its focus on supporting disadvantaged communities, including families with intergenerational unemployment. The Trust leadership is deeply committed to using education as a transformative tool and views ACET as a central community anchor.

Financially, ACET’s 2023/24 outturn aligned with expectations. All academies operated within their original budgets, and the Trust maintained an annual income of approximately £40 million. The 2023/24 external audit report confirmed ACET’s compliance and effective management of DfE funding. The Trust holds reserves in line with DfE recommendations, indicating prudent financial stewardship. Nonetheless, like many Trusts serving disadvantaged populations, ACET faces growing budgetary pressures. High SEND (Special Educational Needs and/or Disabilities) needs and poor attendance rates among secondary students are particularly impactful on financial and academic performance.

The Trust’s Requirements

ACET’s Trust Board currently comprises eight Trustees, though several retirements are anticipated within the next year. The Trust aims to recruit at least four new Trustees to maintain governance capacity and expertise. Specifically, the Trust seeks individuals with skills in:

1. finance, risk and audit;
2. marketing;
3. safeguarding, curriculum and standards;
4. legal/procurement.

There may also be a need to appoint a new Chair and Vice Chair within 12 months, so candidates with Board leadership experience and ambition to assume such a role within the Trust are especially welcome.

Succession planning is underway, and the Trust is working to ensure Board resilience during this transition. All Trustees have the option to operate remotely if required.

In terms of governance structure, ACET has four members – an ‘eyes-on, hands-off’ role akin to that of the shareholder – and completed an External Trust Review with the Confederation of School Trusts (CST) in March 2023. A follow-up action plan is currently in progress.

Trustee time commitments are clearly outlined: the full Board meets up to six times per year, while sub-committees meet at least once per term. Trustees usually join one or two committees aligned to their expertise.

Meetings are scheduled for late afternoons and offer both in-person and remote attendance options. Local candidates from Sheffield, Rotherham, Doncaster, or Derbyshire are especially encouraged to apply, provided they bring relevant expertise.

New Trustees will complete a structured induction that includes face-to-face and online sessions, mentoring, and engagement with senior leaders, including the CEO, CFO, and academy heads. Trustees are expected to contribute beyond regular meetings by joining committees, participating in review panels, attending key Trust events, and, where appropriate, helping to appoint senior leaders. Committee meetings are held termly and typically last around two hours.

ACET has a well-developed governance infrastructure. It employs a Lead Governance Professional, a Financial Director, and a team of School Improvement Directors who support the CEO in preparing reports and maintaining oversight. The Trust places high importance on safeguarding and has a dedicated Safeguarding Governance Group led by executive staff and supported by designated safeguarding leads across academies. A safeguarding Trustee is nominated annually, and all Trustees are required to complete safeguarding training and remain familiar with statutory guidance, including the DfE’s Keeping Children Safe in Education (KCSiE). Safeguarding is monitored rigorously, with data shared regularly with the Board and included in the Annual Report.

ACET supports its Trustees through partnerships with the National Governance Association (NGA) and CST, enhancing professional development opportunities. The Trustee role is seen as a meaningful opportunity to contribute to educational and social impact in South Yorkshire. The Trust is described as forward-thinking and led by a second-generation CEO committed to sustainable growth over the next five years. Every decision is anchored in ACET’s values of excellence, equity, integrity, empowerment, and esteem, all of which place children at the heart of the Trust’s mission.

 About the opportunity

This role involves supporting with events in your local area throughout the year.

There is no minimum commitment for the role. Times will vary depending on the requirements of the event. You will be provided with an event brief beforehand to ensure you are happy with the requirements for that activity.

By volunteering you will:

• Be a valued member of the Charity
• Can work with dogs without lifelong commitment or costs associated with dog ownership
• Be able to meet like-minded people
• Gain practical experience in the field of canine care and welfare.
• Have fun by joining a friendly, enthusiastic, and supportive team of volunteers.

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’​

What is involved

• Raising awareness of Canine Partners and what we do by speaking to event attendees
• Promoting fundraising activities at the event (selling raffle tickets etc)
• Handing out leaflets, taking donations
• Set up and pack away on event day
• Passing on any leads to the Community Fundraising team

What we require from you

• Age 18 or over
• Access to your own transport with flexibility to visit various locations
• Polite, confident, and personable manner
• Excellent customer service skills
• Most opportunities require standing for the duration of the session and/or being in a busy environment. Please advise us if you have any concerns about this, and we will do our best to support you.

Support and Training

• Payment of expenditure such as mileage to and from an event.
• Dedicated point of contact in the fundraising team
• Pre-event briefings outlining the requirements of the event
• Volunteer clothing and ID badge
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

At FareShare, we stop good food from going to waste and give it to people who need it in our local community. Our Volunteer Drivers deliver food to our Community Food Members which is vital to ensuring the donated food we receive gets to the right people, instead of going to landfill. 

What will I be doing? 

• Safely driving vans to deliver and collect food 

• Loading and unloading food orders, planning routes and completing paperwork 

• Responsibly driving the van, cleaning the van, reporting any issues or accidents 

• Representing FareShare in a courteous and professional manner and, where necessary, you will be accompanied by a Volunteer Driver’s Assistant. 

Why volunteer as a Driver with FareShare? 

• Gain skills such as route planning, manual handling, organisation, teamwork and communication skills 

• Meet new people, be part of a team and socialise with other volunteers and Community Food Members 

• Be physically active, keep fit and help vulnerable people in your community. 

Requirements for the role: 

• Hold a full driving licence with no or low points 

• Be over 21 with minimum 3 years driving experience 

• Have the confidence to drive a medium-sized van (training/support will be offered where needed) 

• Be able to perform physical manual handling tasks safely including loading/unloading food from the van 

• Have the ability to complete paperwork and follow directions via Sat Nav system/map 

• Be adaptable and flexible. Managing surplus food is unpredictable and tasks can vary 

• Be positive, friendly and personable 

• Be able to work well in a team and on your own 

• Follow health and safety policies & procedures 

We are committed to embracing diversity and promoting equality and inclusion. As part of your application, please let us know of any health conditions or access needs that might impact your volunteering with us. 

Give Back to Children in Your Community with The Kids Network

Are you looking to donate your skills, give back to your community, or find a meaningful way to use your time? The Kids Network offers a unique opportunity to make a significant impact on the lives of children while practicing your skills and connecting with others.

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Bright Futures UK is looking for passionate and knowledgeable KS3 Art tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses. 

What will you be doing? 

• Run tutoring sessions online to support a young person. 
• Offer subject area knowledge and expertise related to KS3 Art. 
• Help to combat social isolation through fun and engaging tutoring sessions. 
• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of KS3 Art curriculum, skills and specifications.
• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
• Reliability: Consistent availability for the agreed-upon time commitment.
• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• The opportunity to fight education inequities and make a difference in a young person's life
• Enhanced DBS Certificate
• Safeguarding level one training
• Skill development opportunities and practical experience

Location 

• Remote/Online

Time 

• 1 Hour per Week 
•  Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

A bit about this role

At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.

What can you expect to be doing?

• Promoting the benefits of neutering and our neutering schemes
• Responding to enquiries about neutering
• Completing relevant neutering paperwork and distributing neutering vouchers
• Following up with cat owners to make sure that vouchers are used
• Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures  

A bit more information about this role and the team

Neutering issuer to support with the administration and issuing of neutering vouchers.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Interpersonal and communication skills
• Good record keeping and administration skills
• Good organisational skills
• Willingness to be part of a team

Time expectation

Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Role Description

The Together Plan is a UK registered charity, promoting community capacity building, with a current focus on Belarus and Eastern Europe, through research, exploration, cultural events and dialogue. We help communities discover what can be achieved collectively, working alongside community members to develop skills and knowledge while providing the necessary training to build a sustainable future.

The Together Plan draws its inspiration for projects around three central pillars – ‘past’, ‘present’ and ‘future’ and each project drives a central belief which can be distilled into one line … Jewish people, wherever they are, are not alone.

The Together Plan is looking for pro-bono support to help maintain and expand our current Salesforce solution. We are looking to develop a long term relationship with a volunteer (or two) from the Salesforce ecosystem. Time commitment is expected to be on average 5 hours a month and maybe a little more if there is a specific project ongoing.

Required Skills and Qualities

• Proactive and self-motivated

• Organised

• Good attention to detail

• Communicative and friendly

• Quick learner

Role Duties

• Dashboard / Report creation for specific campaigns / opportunity needs

• Troubleshooting when necessary (time critical)

• Taking a weekly system backup

• Proactively thinking of new solutions to improve the efficiency and effectiveness of the work of the charity

• Facilitating the introduction and set-up of new features / integrations

Role Length

• 6+ months

Time Requirement

• between 2 and 8 hours per month, depending on the month, with occasional email use outside these hours.

• This role can be performed outside of regular office hours.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We meet fortnightly in Oadby on Thursday evenings. There is no requirement to attend every session.

We will be holding selection events on the following dates: 21st/22nd June, 19th/20th July, 23rd/24th August, 20th/21st September.

You will need to attend a Community First Aid course - 2 Days (Typically a Weekend) delivered at Pegasus House in Leicester.

Closing date for these opportunities is: 31/08/2025

To apply for this opportunity please follow the link below:

Job Summary

Trans Celebration is seeking a passionate and organised Volunteer Assistant Coordinator to support the Volunteer Coordinator in managing and engaging our growing team of volunteers. This role will help ensure that our community-driven events and initiatives run smoothly by assisting in volunteer recruitment, onboarding, scheduling, and support.

As a key point of contact for our volunteer team, the ideal candidate will be enthusiastic about community work, skilled in communication and organisation, and committed to advancing trans rights and visibility.

Key Responsibilities

• Assist with recruiting, onboarding, and training new volunteers.

• Maintain volunteer schedules and ensure appropriate coverage for events and campaigns.

• Serve as a liaison between volunteers and staff, aligning volunteer work with Trans Celebration’s mission.

• Provide on-site and remote support to volunteers during programs and events.

• Keep accurate records of volunteer hours, roles, and impact.

• Help implement volunteer appreciation initiatives to boost engagement and retention.

What We’re Looking For

Skills and Competencies:

• Excellent communication and interpersonal skills.

• Strong organisational skills with the ability to multitask effectively.

• Detail-oriented and able to problem-solve independently.

• Ability to collaborate well in a team environment and work autonomously when needed.

• Proficiency in written and spoken English.

Personal Attributes:

• Passionate about trans rights, volunteerism, and grassroots activism.

• Approachable and friendly, with a strong focus on creating a welcoming environment.

• Willingness to work flexible hours, including evenings and weekends as needed.

• Prior experience in volunteer coordination, community engagement, customer service, or admin work is a plus.

Work Environment

• Office-based work with some on-site coordination at events and campaign activations.

• Light physical activity may be involved (e.g. setting up materials, managing event logistics).

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter detailing your interest in the role and how your experience aligns with the mission of Trans Celebration.

• A current CV or resume.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
• Support fosterers to follow cat welfare policies and procedures
• Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
• Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
• Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
• With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
• Represent the branch at relevant meetings
• Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
• Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures