Training volunteer volunteer roles in bracknell, bracknell forest
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
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Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
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Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
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Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
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Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
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Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
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Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
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Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
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Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
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Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
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Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
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Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
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Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
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Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
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Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
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Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
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Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
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Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
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Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
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Skills:
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Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
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Strong facilitation and storytelling skills for remote and hybrid audiences.
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Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
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Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
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Knowledge:
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Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
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Familiarity with UK compliance standards related to workplace training.
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Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
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Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
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Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
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A visionary thinker who balances creativity with analytical rigour.
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Collaborative bridge-builder who engages stakeholders at all levels.
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Adaptive and empathetic, with a knack for simplifying complex concepts.
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Committed to lifelong learning and amplifying underrepresented voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the International Humanity Foundation (IHF) - Interview Management Team!
Help Shape Our Humanitarian Team! Join the IHF Interview Management Team
Are you organized, empathetic, and passionate about connecting people with meaningful roles? Join the International Humanity Foundation (IHF) as a member of our remote *Interview Management Team*. Play a critical role in recruiting volunteers who are eager to make a difference in the world.
What You’ll Do:
- Coordinate Interviews: Oversee and conduct interviews with potential volunteers, guiding them through our application process and creating a welcoming experience.
- Promote IHF’s Mission: Clearly communicate IHF’s values and mission, ensuring that volunteers understand the importance of their role.
- Match Talents with Needs: Work closely with other teams to ensure that volunteers are placed in roles that align with their skills and interests.
Why Join IHF?
- Impactful Recruitment: You’ll be helping us find passionate individuals who will carry out important humanitarian work.
- Skill Development: Gain experience in human resources, recruitment, and cross-cultural communication.
- Work Remotely: Enjoy the flexibility to make an impact from wherever you are.
Requirements:
- Excellent communication and interpersonal skills.
- Experience in recruitment, interview management, or HR is beneficial.
- A positive attitude and a commitment to IHF’s mission to help communities worldwide.
Be a Part of Our Mission– Join IHF’s Interview Management Team and help us build a community of dedicated volunteers committed to making a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the difference on your doorstep.
Compassionate Neighbours are trained volunteers offering friendship, support and listening ear to people living in their local community, sometimes with serious, long-term or terminal illness who often struggle with loneliness.
By popping round for a cup of tea or a friendly chat once a week you can make a world of difference. You will be a good listener, kind and have a genuine interest in other people.
As a Compassionate Neighbour Volunteer you’ll not only gain new skills, confidence, and social networks; you’ll be making a difference in your local community.
Full training and support is provided. Training for our next intake will be held at the Hospice on the following dates:
Saturdays 8 and 15 November 2025, 9.30am – 3.30pm
If you are unable to attend those, we have scheduled training later on in the New Year:
Wednesday 21 January & Friday 23 January 2026, 9.30am – 3.30pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
As the helpline volunteer, you will be providing support to those that have experienced sexual violence and provide emotional support and information around our services. You will help empower our callers to make their own decisions and provide them with a space to talk about how they feel .
Benefits
As part of this role, you will have the opportunity to
• 8-week training around the impact of sexual violence on survivors
• Increased confidence and interpersonal skills
• You will be part of a support wider team with North London Rape Crisis
• Play a pivotal role in delivering services.
• Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.
• Work as part of a feminist organisation.
Skills and Qualifications Required
An understanding of the issues faced by survivors and a desire to build on this.
• Excellent interpersonal and communication skills
• Approachable and empathetic
• Non-judgemental.
• Ability to maintain confidentiality.
• Reliable, flexible with good time management
• An interest in sexual violence and its impact on women and children.
Training Opportunities
Volunteers will be able to access Solace Women’s Aid’s induction and internal volunteer training programme. Full support will be given to help volunteers understand and carry out any aspect of the role as appropriate. You will also receive an 8 week training with North London Rape Crisis.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Responsibilities
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Identify gaps where training is required and create content
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Create and deliver training content and training plans for the organisation
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Arranging set training sessions with volunteers
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Arranging new training sessions with volunteers
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Finding topics that is relevant to the organisation that can increase development
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Finding and distributing information on free webinars
Requirements
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Excellent writing and speaking skills.
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IT literacy, including proficiency with Microsoft Office and Google Suite.
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Ability to work well independently and in a team.
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Strong attention to detail and organisational skills.
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Ability to prioritise tasks and manage time effectively.
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Interest in HR and the non-profit sector.
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Experience not required, but any previous experience in HR or administrative roles is a plus.
Benefits
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This is a UK-based, 100% fully remote and flexible role.
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Supportive team and management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us ?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
What You’ll Gain
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and your support will help ensure they run smoothly, and attendees have a positive experience! You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated.
About you
- Aged 18 years and over
- Reliable and good at organising your time
- Good attention to detail
- Friendly and polite with good communication skills
- Self-directed and motivated
When and where
- Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence
- You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home
What you will do
Your tasks will depend on who you are supporting and what kind of event they’re running, but they may include:
- Completing agreed tasks on time and responding to any changes on the day
- Engaging with families and sharing your expertise if appropriate (either professional or lived experience)
- Supporting with different areas, e.g. signing people in, helping with directions, sharing information
- Identifying tasks that need doing and any issues that need reporting
- Using your initiative to respond to situations and help out without being asked
- Presenting the National Deaf Children’s Society and our community partners in a positive way
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
- Increased confidence and new skills
- A broader understanding of childhood deafness and the issues faced by families
- A sense of achievement by making a positive difference
Support and training
You will be provided with:
- Basic training to help keep yourself, others, and data safe
- A named point of contact for support
- Reimbursement of agreed expenses such as travel costs
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic DBS check, complete a self-disclosure form, provide references, and complete our essential training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.
Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers
As a Volunteer Parent/Carer Support, you contribute to this mission by offering a listening ear and compassionate presence in the waiting room.
Your Role as Volunteer Parent/Carer Support
Responsibilities:
● Greet parents/carers on arrival and help them feel comfortable in the waiting area
● Offer informal conversation and a compassionate listening ear
● Maintain confidentiality and appropriate boundaries at all times
● Signpost parents to Create Hope resources or staff when appropriate
● Help create a calm and welcoming atmosphere in the waiting space
Time Commitment:
We ask that volunteers commit to a regular weekly or fortnightly slot during therapy session times (usually weekday afternoons/evenings).
Location:
At the Create Hope centre in Bracknell.
Support & Training
We want to ensure you feel equipped and supported in your role. As a Parent/Carer Support Volunteer, you will have access to:
● Induction and training in listening skills and safe boundaries
● Safeguarding training (minimum Level 1)
● Ongoing supervision and support from the Create Hope team
● Being part of a supportive and welcoming volunteer community
You will not be expected to provide counselling – your role is to listen and be present. If a parent requires further support, you can signpost them to Create Hope staff.
All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions. The volunteer will work with the Advocates, assisting the Inpatient Advocacy service, on the wards of The Limes and St Bernards Hospital. Our volunteer will the opportunity to support the Advocacy team with various tasks, including administration, (once trained), with the possibility of being trained as peer advocate.
Main Responsibilities
To work closely with the Advocacy team and Adult Services, Day Service Manager, attend ward rounds at The Limes and St Bernards Hospital and support the service in general. There will also be a further opportunity to train as a volunteer Peer Advocate in the future.
Tasks
All relevant training will be provided
· Attend Ward Rounds 3x per week with the Advocacy staff
· Support/work with the Advocacy staff on the Ward Round
· Provide information on the Advocacy Services
- Triage clients for the service through an onboarding process
· Register potential Clients, wanting to access Advocacy services
· Complete Advocacy Action Plans (training will be provided)
· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services
· Support the Advocacy team to promote the service within the local community
· A willingness to undertake training courses
· Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in supporting those with mental health needs to access Advocacy services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Advocacy experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 6 - 10 hours per week, 9am - 12pm
· 2 - 3 days per week: Tuesday & Thursday and/or Wednesday
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- Please indicate your preferred volunteering day(s)/time(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.
Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers
As Volunteer Admin Support, you play a key role in enabling these services to happen smoothly by ensuring the background systems and processes are managed well.
Your Role as Volunteer Admin Support
Responsibilities:
● Updating and maintaining client and referral information on Salesforce (training provided)
● Preparing and sending standard emails, agreements, and communication
● Assisting with filing, scanning, and organising paperwork
● Supporting with data entry and record-keeping for monitoring and evaluation
● Helping prepare resources and materials for therapy sessions or events
● Ensuring all records are handled securely and in line with confidentiality requirements
Time Commitment:
We ask that volunteers offer a regular commitment of a few hours each week. This can be flexible and, in some cases, carried out from home.
Location:
Tasks may take place at our Bracknell office or remotely, depending on the type of support being given.
Support & Training
We want to ensure you feel equipped and supported in your role. As Volunteer Admin Support, you will have access to:
● Induction and training on Create Hope systems (including Salesforce and GDPR requirements)
● Ongoing supervision and support from the Create Hope team
● Opportunities to develop new admin and organisational skills
● Being part of a supportive and friendly community
If you ever need additional support, please don’t hesitate to reach out.
All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The “Friends of St Helena Hospice” is our well known Collection Pot scheme that runs across the local area. Yearly the donations from the pots bring in over £20,000 for the hospice, which helps local people facing incurable illness and bereavement. We are looking for Volunteer Pot Collectors in local communities to assist in the collection and distribution of St Helena collection pots to local businesses in and around their own local area.
Due to the nature of this role and the requirements to visit licenced premises, we cannot accept applications from anyone aged 18 and under.
Main duties of the role
• To issue and collect St Helena Collection pots to businesses in the local community in your specific dedicated area.
• Maintain own records relating to those pots and to be always aware which pots are being given out and which are due for collection.
• Build a relationship with businesses that host a pot and liaise with the community team to ensure supply of new pots.
• Look for new pot locations across the area you cover and liaise with the community team to let them know the new locations.
Training & supervision
Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.
Experience and Qualifications Required
• Organised with a methodical approach
• Confident to approach new and existing businesses to establish a relationship
• Excellent communication skills
• Car driver and access to own vehicle (essential)
• Ability to work on own initiative and as part of a team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help a troubled teenager thrive?
Are you the kind of person who feels helpless when you see negative news stories about young people, or perhaps when you watched the new Adolescence drama series about teenagers and the pressures they face from social media?
The fact that you care when you see or hear these things and feel the need to help could mean that you would make a perfect volunteer mentor for a young person struggling with life as a teenager.
At Hope After Harm our New Leaf Young Peoples’ project offers a lifeline to vulnerable young people in the Thames Valley Area through our trained volunteers who offer support and guidance when they need it.
All we ask of you is your time. Just commit to one or two hours a week to meet the young person at their school for up to 16 weeks, and to be available to them by telephone at hours agreed between you and them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
Nova Roots is a new out of hours community space for women 18+ leaving forensic mental health services, open 3 days a week; Wednesdays, Saturdays and Sundays. We offer a safe, warm, non-judgemental social environment for women to build meaningful connections and have access to free activities and resources.
As a volunteer your role will be to support individuals using a peer approach by co-facilitating peer-led workshops, offering emotional and social support. By doing this, it provides an opportunity for service users to develop and manage meaningful and purposeful choices in an independent and empowered way.
We are looking for someone who
- Has lived experience of being in prison / mental health wards / rehab and recovery communities
- Are a non-judgemental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with women with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding forensic leavers and their experiences
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Forensic Project Coordinator in the daily running of the Forensic Women’s hub
- Are able to take on any ad hoc admin/support responsibilities within the Forensic Women’s Hub
Time commitment and expenses:
- Flexible hours (Weds, Sat and Sun) Please indicate your preferred volunteering day(s) on your application.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
How to Apply:
Please attach your recent CV and expression of interest
Please attach your recent CV and expression of interest
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Befriending Project supports people who are socially isolated in Ealing and Hounslow. They may have a physical or sensory disability, or they may have mild dementia, and are sometimes housebound.
This is an opportunity to become a Befriender.
On successful completion of the training, Befrienders are matched with someone who lives close to them.
They make a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea or, where possible, go out for a walk together, visit a café or undertake a local activity.
These visits make such a difference for the client, but volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.
As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.
This role is for UK residents only, and applicants are required to live in or very near the boroughs of Ealing or Hounslow.
After applying, volunteers will be required to undertake an enhanced DBS check (paid for and organised by BEfriend).
The check is carried out as part of our safeguarding policy to protect our clients who are ‘vulnerable people’
BEfriend is a one-to-one volunteer befriending service, supporting socially isolated people in the London boroughs of Ealing and Hounslow.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.
Main Responsibilities
To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.
Tasks
All relevant training will be provided
· Attend weekly group sessions, (lasting up to three hours), with the team
· Attend weekly Carers Activities
· Attend monthly Carers and Cared For Activities
· Support/work with the Team to build the Carers Activities Calendar
· Provide information on the Mind The Carer! Service
- Support at outreach and community events
· Register potential Clients, wanting to access Mind The Carer! Service
· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
· A willingness to undertake training courses
· Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in identifying and working with hidden and identified Carers
- Supporting those with mental health needs to access Carers services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Carers experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 10 - 12 hours per week
· 2 - 3 days per week: Mondays/Wednesdays/Fridays
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- Please indicate your preferred volunteering day(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.




