Transformation Manager Jobs in City Of London, England
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.
You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Will work hard to drive performance and financial resilience in their service portfolio
- Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
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To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
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To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
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To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
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To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive service development and income growth.
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To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
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Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
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To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.
WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.
About the role of Finance Manager
The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance. The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting. Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.
It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.
The successful candidate will:
- Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
- Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
- Able to demonstrate working independently and as finance lead.
What's on Offer
- Permanent contract (you will have a probation period of 6 months)
- Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
- Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
- 25 days annual leave plus bank holidays (pro rata)
- Employer Pension contribution 3%
- Ability to be a key influencer / decision maker within the organisation.
- Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
- Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)
WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.
Closing date: Friday 14th June
Interview date: week commencing 1st July
If you would like to join our friendly, highly productive and collaborative team, please apply with your CV and covering letter highlighting how you meet the requirements of the role.
Our mission is to deliver life-changing counselling and mental health support for Londoners that is affordable and accessible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MLC Partners are supporting a Central London based organisation within the Higher Education sector, to recruit a Finance Transformation Programme Officer on a 12-month fixed term contract. We are seeking an experienced Project Officer with a strong financial background to coordinate and deliver on various projects, contributing to the improvement and transformation of the Finance department.
This full-time position commences immediately, with hybrid working in Central London.
Key Responsibilities:
- Working closely with senior management to prepare comprehensive action plans, including resources, timeframes and budgets for projects
- To perform various coordinating tasks (scheduling and risk management), along with administrative duties, maintaining project documentation and handling financial queries
- Help prepare budgets, analyse risks and opportunities
- Support the creation and delivery of processes, policies, and procedures
- Ensure that all projects are completed on time, within budget and meet high quality standards
- Provide general administrative support to the Director of Finance as requested
Key skillset criteria:
- An understanding of financial principles, including accounting, budgeting, financial analysis, and reporting
- Proven experience in creating and maintaining comprehensive project documentation, dashboard, plans, and reports
- An ability to prioritise workload and deadlines, collaborate with cross-functional teams and communicate financial insights effectively
- Prince2 certification is highly desirable
- QBE/PQ/Q is highly desirable
Applications will be reviewed daily, and the role may close before this advert. Please contact Annabelle at MLC Partners to confidentially discuss your job search.
Philanthropy Manager
Location: London / hybrid
Contract type: Permanent
Hours: 35 hours per week
Salary: £45,000
About Amref Health Africa
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa. Headquartered in Nairobi, Amref works in 35 countries to improve access to healthcare and to help create an environment that is conducive to good health. Amref’s programmes focus on: child health and nutrition; communicable and non-communicable diseases; health financing; maternal, newborn health; neglected tropical diseases; sexual and reproductive health and rights; and water and sanitation and hygiene. Our programmes align with our Global Strategy objectives: to increase primary healthcare access for all, and to address the social determinants of health. These are the factors that influence people’s health, from their access to education, to their gender, and their exposure to the impacts of climate change.
Amref Health Africa UK (Amref UK) is an independent UK-registered NGO that exists to support the programme and policy activities of Amref. With a UK-based Board of Trustees and staff team, our main purpose in the UK is to develop and manage partnerships with UK donors who want to support Amref’s work in Africa. Amref UK’s Strategy 2024–2030 will deliver transformational growth to support the work towards Africa’s health transformation.
About this Role
Together with the Director of Fundraising, the Philanthropy Manager will develop and deliver the Philanthropy Strategy, with the support of the Philanthropy Assistant. This is a significant part of the organisation’s overall Supporter Engagement Strategy which focuses specifically on unrestricted income generation. This role will raise unrestricted income through the development of Amref UK’s Major Gifts programme - the Mbele Movement - by identifying and cultivating new high net worth supporters, and inspiring them to make unrestricted, multi-year major gifts, in line with the Philanthropy Strategy. The Philanthropy Manager is also responsible for nurturing and growing our existing portfolio of philanthropists and philanthropic organisations by building strong relationships and securing unrestricted income in line with the Supporter Engagement Strategy.
View the full job description at the bottom of the page in the "Associated Files" section.
How to Apply
To apply, please submit a cover letter of no more than two sides of A4 that demonstrates your interest in and suitability for the role, and a CV no longer than 2 sides of A4, through the Hireful Platform by 6pm on Tuesday 21st May 2024.
Amref UK champions inclusion, diversity and equal opportunity in every aspect of our work. We appoint our staff on merit, respecting and valuing the wide range of ways in which they are able to demonstrate the potential, experience and skills we seek. Unfortunately Amref UK is not able to support UK work permit sponsorship for this role, so all candidates must already hold UK Right to Work status.
Benefits: Commitment to diversity, inclusion and employee development. Flexible working with ability to work up to 80% of work schedule from home. Time off in lieu (TOIL) for work outside of standard hours. 25 days holiday allowance, increasing to 27 days after 2 years + bank holidays + 3 additional days at Christmas. Generous pension scheme and maternity leave. Season ticket loans and cycle-to-work schemes available. Potential travel to our offices in Africa and Europe as appropriate.
REF-213857
Product Manager
Remote/home working with occasional travel
£42,000 - £45,000 pa plus excellent benefits
35 hours per week
We’re recruiting for a new Product Manager to support the 12 million people in the UK who are deaf, have hearing loss or tinnitus. We are on an exciting journey at RNID as we introduce and embed product & delivery approaches and you will have the drive to help us along that path.
You will play a critical role in the next phase of our website product, developing and owning the roadmap and delivering positive impact for all our audiences. This includes user experience, conversion rate optimisation, technical integrations to internal/external systems and usability & accessibility.
You’ll work with external agencies as well as our multi-disciplinary in-house team. You will ensure that our website and other relevant digital products deliver against our over-arching strategy.
You will work in a consultative and collaborative way, sharing your experience, expertise, and guidance to encourage effective decision making. Working closely with Marketing & Communications and other teams to ensure coherent user journeys and relevant product roadmaps are in place driving the desired outcomes. You will own the website product roadmap.
You’ll work with subject matter experts and specialists to understand our audiences, identify opportunities, develop, and test ideas and manage products throughout their lifecycle.
You have expert product management skills. As the product manager you will champion a product mindset, continuingly delivering improved outcomes for our communities.
You undertake work which requires the application of service design and product management principles in a wide range of contexts. For example, using your knowledge of user needs and organisational goals, you will frame problems and help set priorities for the delivery team.
You will work with other parts of the organisation to represent community interests. You will be required to coach others, especially Product Owners, to increase knowledge and understanding of product mindsets and ways of working.
You apply your knowledge of user-centred design, technology, and data perspective to make informed decisions based on user needs and value for money. It is expected that you will gain further product management responsibilities as new work takes shape.
You perform a range and variety of complex technical, professional, and financial activities. For example, working within constraints such as technology, policy, regulatory, financial, or legal, you make business cases and deliver strong cases for product improvement.
You understand the different phases of product delivery and can maintain and iterate a product over time to continuously meet user needs.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
Evidence Manager
Remote/home working with occasional travel
£38,000 - £43,000 pa plus excellent benefits
35 hours per week
We are looking for a dynamic and creative Evidence Manager to join our Insight and Evidence team.
In this role, you will be playing an essential role in collating, analysing and communicating the evidence on a wide range of issues relevant to our communities.
We already know a huge amount about the priorities, needs and experiences of people who are deaf, have hearing loss or tinnitus. We now want to take this to the next level to inform our evidence-based approach to support our programmes, services and policy work. In this role you will be taking a lead on how we can both broaden and deepen our insight from the available evidence; we want to improve how we communicate and share this information to a wide range of stakeholders; and we want to get better clarity on where the gaps are that most urgently need addressing.
The role is an ideal opportunity for someone who is interested in a wide range of social issues and how they are experienced by and affect our communities. We take an inclusive approach to evidence – we recognise that much important insight is gathered and held in ‘grey literature’ generated by third sector organisations, for example, and value qualitative insights alongside quantitative approaches.
We are looking for someone who embraces this inclusive model and is also flexible and creative: there are novel and interesting approaches to evidence mapping and reviewing (including the use of AI tools, participatory approaches etc.). We are keen to explore how we can incorporate these into our ways of working – whether that be for improved efficiency and/or to bring our communities closer to our work.
You will be working closely with colleagues in the Insight and Policy team, as well as with others across our matrixed organisation to ensure that the organisation is insightful and evidence-led.
You will lead the development of a new approach to our evidence management, in line with our new Insight & Evidence strategy and identify and select the most appropriate methods for systematically mapping, reviewing, and synthesising the evidence on key issues relating to our communities.
You should have strong experience in evidence searching, mapping, reviewing and synthesis, in a social research context. With a solid understanding of both quantitative and qualitative methodologies. You should have a demonstrable ability to distil evidence into a range of formats suitable for diverse audiences.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: 17 June 2024.
Interviews expected: w/c 1 July 2024.
Your new company
I am working exclusively with a health-based regulator, and we are looking for a Senior Project Manager (NOT IT) to join the Transformation and Change team on a Permanent, Full-Time basis. You will be expected to plan and manage complex programmes relating to Practice Standards, implementing appropriate rigour, governance and controls.
Your new role
The successful candidate will:
- Manage project objects and ensure they are aligned to the local and corporate strategy.
- Develop business cases, project plans and budgets.
- Lead projects throughout the full lifecycle to ensure they are delivered on time and to budget.
- Ensure budget plans and risks are tracked and reported.
- Matrix manage the resources across the organisation.
- Report on project progress to key sponsors and stakeholders.
- Communicate to relevant internal and external stakeholders throughout key stages throughout the project.
What you'll need to succeed
This position is ideal for someone who is:
- Prince2 qualified
- Experienced at managing high value, complex, strategic projects throughout the full lifecycle.
- Experienced of preparing and presenting plans to a wide range of stakeholders, both internally and externally.
- Experienced in budget and resource management.
- Good communication skills.
What you'll get in return
This is a great position for an experienced Transformation and Change Project Manager to join a brilliant regulator on an exciting programme with longevity, resources and flexibility. Once this project is over, there will be other projects to get involved in across the business. The salary is £55,345 - £61,494/annum plus benefits. This is a hybrid role, based in central London.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental health training and workplace services are some of the key ways we are changing the experience for people affected by poor mental health across the UK.
We constantly adapt and evolve our services and work, to reflect societal climate as well as best practice. We encourage innovation and bespoke products, to support teams in implementing genuine changes in their work. We work flexibly and collaboratively across different services and departments to support each other and provide individual skills and expertise.
We know how vital employment can be for people, both mentally and practically in terms of providing purpose and financial stability. Our award winning Into Work programme is a new holistic employment service providing wraparound support to help people living with mental health conditions back into employment.
How you will make a difference
As the Workplace Mental Health and Training Manager, I develop, deliver and manage mental health training and initiatives to support employers, employees and others, in creating mentally healthy workplaces and communities.
I create, and oversee the creation of, new and bespoke training, initiatives and contribute to the design, development and delivery of consultancy services, aligned with our other services.
I review our existing products and services for reliability, evidence-base, relevancy and effectiveness and apply or project-manage improvements.
I ensure the continued high-quality of delivery of our mental health training and initiatives to external audiences across both Rethink Mental Illness and Mental Health UK.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Hours: Full time, Mon to Fri, (37.5 hours per week)
Contract: Permanent
Location: Based at CAML offices in Mitcham and Morden and outreach locations. The post-holder may be required to work anywhere in South London
Salary: £29,930 - £33,256 dependent on experience
Annual Leave: 25 days, Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Sunday 2nd June 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of one year Citizens Advice Adviser (post certification) experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
This role will support people with mental health difficulties referred by South West London and St George's Mental Health NHS Trust (SWLSTG) as part of their Community Transformation Programme. The service will support adults aged 18 years and over living in Merton who are experiencing mental health challenges and the carers of those individuals.
You will deliver a service providing advice for people that are referred from the Trust’s Single Point of Access (SPA) and other teams. You will manage an active caseload of people, providing a comprehensive advice and casework service to people experiencing mental health issues on issues such as benefits, income maximisation, debt and housing.
The service will also support people to access a range of opportunities in their community including services that support their social and emotional well-being, employment and volunteering opportunities and money and debt advice if needed.
The role will work in partnership with a team of health professionals and peer support workers, part of the role will be in supporting these professionals to identify where referrals are appropriate through feedback. Initial training will also be provided to all professionals on what outcomes we can achieve for service users.
Principal Responsibilities
Advice and casework
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Offer one off advice and casework (as applicable) to all clients referred via face to face appointments, online or telephone
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Ensure all clients are aware of the purpose and where to attend their appointment
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Ensure that all casework conforms to the Citizens Advice quality standards.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Ensure that all work conforms to our systems and procedures.
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Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
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Being sensitive to clients’ needs and limitations to access support.
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Ensure income maximisation through the appropriate take up of income and application for discounts, including those relating to utilities, benefits, tax and housing.
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Provide full budgeting advice and where necessary refer for specialist debt advice and casework
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Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary using appropriate communication skills and channels.
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Assist clients with other related problems where they are an integral part of their case and refer to other adviser/s (for example DRO intermediary) or specialist agencies as appropriate.
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Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.
Project Management, co-ordination and partnerships
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Attend health management meetings (e.g. the Daily Integrated Allocations Meeting (DIAM) for referral discussions)
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Establish and manage an effective referral process from the SPA team and other SWLSTG teams/roles (e.g. Older Peoples Mental Health Team OPMH
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Keep in touch with local issues, developments and changes in procedures of other agencies including SWLSTG, other health service and the local authority.
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Build relationships with peer support workers on the project
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Work to achievable targets in line with the criteria set by the funder.
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Refer clients to other advice services CAML offers and/or other local services for other associated issues e.g immigration advice
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Gather statistics and feedback in order to monitor and evaluate the service, ensuring that appropriate monitoring and data collection mechanisms are in place to demonstrate impact, outputs and outcomes and providing reports as required to the steering group, funders, and partners.
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Work with Head of Advice Services to produce reports and monitoring information about the service for the funder.
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Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
Capacity Building and Training
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Deliver information sessions for peer support workers and NHS mental health teams to share knowledge about mental health and advice
Research & Campaigns
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Have responsibility for tracking and reporting on research and campaign issues. Assist with policy work by providing information about clients' circumstances.
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Gather and provide as necessary information about clients circumstances, case studies and statistical information on the number of clients and nature of cases where is an issue.
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Monitor service provision to ensure that it reaches the widest possible client group.
Professional Development
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Keep up to date with legislation, case law, policies and procedures and undertake appropriate training
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
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Ensure wider Citizens Advice Merton & Lambeth colleagues/partners aware of this service.
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Demonstrate commitment to the aims and principles of the Citizens Advice service.
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Person Specification
Essential
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Experience of supporting people with mental health issues and the ability to empathise, and to deliver advice in a kind and compassionate way.
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A minimum of a year’s post certificate experience in delivering advice at a local Citizens Advice or similar.
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Understanding of the link between mental health and other protected characteristics particularly in the context of Merton demographics
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Ability to act on clients behalf and negotiate with external services where necessary in writing and on the telephone
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Knowledge, experience of, and demonstrable ability to provide good quality advice and casework and write ups that meet Advice Quality Standards (AQS)
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Ability to prioritise own work, meet deadlines and manage caseload.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with partners.
Desirable
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Experience working in partnership with the Health Sector
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Ability to deliver training
This job description and personal specification does not form part of any contract.
Professional Development
The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website for more information and to find out how to apply. The deadline for applications is 6pm, Sunday 2nd June 2024. If you do not hear from us, we are afraid your application was unsuccessful.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
Location: Remote (based in England & Wales with occasional travel required)
Salary: £33,065 - £36,380 pro rata
Hours of work: Full-time (open to 4 days part-time)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £40/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Partnership Development Lead role involves:
- Shaping and delivering Kids Matter’s national partnerships strategy
- Pioneering, networking and building relationships with church networks & denominations across the UK
- Engaging churches & charities on the journey to partnership
About you
Do you love sharing vision and motivating others for a cause? Are you a strategic thinker and confident delivering outcomes? Can you build relationships and network effectively with church networks and charities across the country? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Partnership Development Lead position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 9am on Monday 10th June 2024. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (Operations Assistant).
Please see the job pack for more details on the role and application process.
The client requests no contact from agencies or media sales.
SENIOR STRATEGIC EVIDENCE & ENGAGEMENT MANAGER
Salary: £50,000 - £54,000 per annum
Reports to: Head of Strategic Evidence
Department: Policy, Information and Communications
Location: Stratford Office, London, w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Employment type: 12 month fixed-term contract / secondment
Working hours: 35 hours per week
Closing date: Sunday 26 May 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We are looking for a Senior Strategic Evidence & Engagement Manager to join our team. We need you to accelerate our impact by driving the translation of early diagnosis, treatment and innovation evidence into policy and practice, through planning, delivery and oversight of a comprehensive, proactive content and comms plan across a range of health professional and health system audiences and channels.
What will I be doing?
Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are reaching our audiences and having an impact
Developing and overseeing the delivery of an internal and external content plan, profiling Cancer Research UK's thought leadership across different areas of the cancer pathway and facilitating the translation of evidence into policy and practice
Building strong relationships with key content, audience and communications teams in both the development and delivery of the plan
Maintaining oversight of resource development, such as those aimed at health professionals, and ensuring a strategically-relevant and impactful portfolio of content and resources
Liaising with evidence and health system engagement teams to identify and drive opportunities to support health systems audiences across the cancer pathway, bringing creativity, insight and positivity to the task
Leading on the review and design transformation of our existing health professional webpages
Managing communications on behalf of the Strategic Evidence team to key audiences, both internally and externally
Contributing to content sign-off with a focus on impact, accessibility, tone of voice and design
Developing and managing direct reports, including setting clear development objectives and appraising performance.
What skills are you looking for?
Expertise in health/public health coupled with sufficient breadth of understanding of other areas to hold credibility with others in policy and research communities
Ability to assimilate complex information and extract key takeouts quickly
Excellent verbal and written communication skills, attention to detail and ability to articulate complex quantitative and qualitative information in a clear and accurate manner
Ability to tailor content and delivery for different audiences and needs to ensure greatest impact
Excellent interpersonal and relationship management skills, with the ability to build strong networks and partnerships with stakeholders at all levels
Strong influencing and negotiation skills and confident, credible delivery of complex information
Strategic and creative thinker, able to identify and capitalise on opportunities across the cancer pathway and proven ability to translate this into operational plans
Strong planning and organisational skills and ability to work well under pressure and manage multiple priorities, many with fixed deadlines
Strong line management experience.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
My client is a prestigious organisation that seeks to support an integral part of UK’s medical profession. With a diverse business model they provide a huge range of services to its members and seek to influence NHS policy and direction for the benefit of all. The organisation is recruiting for a Systems Accountant to lead a high-profile, end to end transformation programme.
- You will be the Finance Transformation Lead during the development of and transition to Microsoft Dynamics Finance and Operations from the current system. The project is due for delivery in mid-2025 and you will work closely with the third-party implementation team and the project team responsible for delivering the statement of work.
- As the Transformation Lead you will be involved in a number of projects associated with this programme, one project will be to support the Finance team and Implementation team in the development of the internal control framework, Chart of Account, Ledger set up, authorisation routings and other data structures for a D365 F&O environment. A second on-going project will be the development of a suite of Financial Reports and Dashboards across all Finance functional areas.
- A key deliverable for you as the Transformation Lead will be to bring together all the key stakeholders and design a system that delivers the end to end transactional processes and reporting structures and controls required for an organisation that has charitable status.
- The post provides a fantastic opportunity for a qualified Systems Account to deliver a large, organisation-wide Finance Transformation Programme from the discovery phase all the way through to implementation. This programme will add value to the organisation and it’s members for years to come and you can play a part key part in leaving this legacy.
If you are a qualified Systems Accountant with Microsoft Dynamics and Power BI experience and have delivered an end to end programme of a similar nature please apply.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.
This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
The role is home based with quick and easy access to Wales and the Midlands due to travel requirements. You will also be expected to attend events and meetings during the year as required, along with visits to the National Support Centre in West Yorkshire.
Closing Date: 28th May 2024
Initial online interviews will take place on Thursday the 6th of June.
Final interviews will be held on Thursday 20th June at our National Support Centre, Bradford.
Location: Hybrid working between the Aldgate, London office and home.
Contract: Fixed term until 31 August 2025.
At Asthma + Lung UK, we believe that our people are our greatest asset. We are dedicated to fostering a positive and inclusive work environment where every team member can thrive. We are seeking a dedicated and proactive People Advisor to join our HR team and help us make a difference!
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As a People Advisor, you will play a crucial role in supporting our employees and managers across a range of HR functions. Your main responsibilities will include providing expert advice on HR policies, managing employee relations, managing the recruitment lifecycle and ensuring compliance with employment laws. You will have the opportunity to work on exciting people projects.
You will have excellent customer service skills, excellent IT skills and experience working at an advisory level with HR. You will be organised, a good communicator and a team player.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.