Trust manager jobs in archway, greater london

Lead Disability Business Partner

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. The Lead Disability Business Partner has direct responsibility for their assigned Partners and indirect responsibility for the Partners managed by their direct reports plus overall responsibility for work allocation of the Senior Business Partner Team.

The Lead Disability Business Partner will be responsible for managing the workflow for the Senor Business Partners (SBP’s) allocating and quality assuring consultancy and Partner work as required.

The requirement

• Experience of providing business support/coaching to experienced professionals (A, I & T).
• Experience of providing consultancy, training and advice on disability related issues (A, I & T).
• Experience of line managing a sales/customer service team, a consultancy team would be an advantage (A & I)
• Experience of consultancy service business development (A, I & T).
• Knowledge of disability legislation and application in the workplace (A, I & T)

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so hr @ businessdisabilityforum .org .uk:

• Closing date for applications: Sunday, 25 May 2025
• First interviews are planned for the week commencing 2 June 2025.
• Second interviews are likely to take place in the week commencing 9 June 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer visit our website via the link below.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.

About Side by Side

Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support. 

The Role

As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.

The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.

We are looking for someone with:

• Experience in supporting people with complex lives who face multiple disadvantages and social exclusion. 

• A proven ability to build trust and positive relationships with individuals who may be distrustful of services.

• A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.

• Knowledge of welfare rights and housing regulations.

• Excellent communication and advocacy skills.

• An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.

• Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.

If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.

Our client is an independent registered charities driven by a mission to make philanthropy more convenient and efficient for their donors.

The organisation's clients are high / ultra-high net worth individuals with considerable assets dedicated to charitable giving. They will often work with private client advisors (lawyers, private bankers, wealth planners, accountants) to manage their wealth.

The organisation offer clients donor-advised funds (DAF) giving vehicles to individuals, family offices, and wealth managers. A donor-advised fund is a philanthropic fund established under an umbrella charity, such as the trust, which administers the funds on behalf of the donor.

Prospectus is delighted to be working with the trust to recruit a Grants Administration Analyst to join its busy and growing team based in the City of London.

Role Overview
This is an exciting moment to join the organisation at a time of significant growth. Our expanding Grants Team is building for scale, and in this role, you will contribute directly to our organisation's goal of making philanthropy more efficient for our donors. Our Grants Team is dedicated to managing a large volume of grants with exceptional precision, making this role pivotal in facilitating transactional grantmaking, distinct from the conventional grantmaking approach.

The position will be part of the Grants Team and will also work closely with the Operations Team, the Donor Relations Team, and the  Development Team on grant-related activities.  The role will also involve working closely with US colleagues.

Key Responsibilities

• Grants Processing– supporting the Grants Team with the entire grantmaking process from grant recommendation (from the DAF donor) to grant payment (to the grantee).
• Grantmaking Compliance–ensuring grants made from the trust are compliant with UK and UK/US charitable grantmaking rules.
• Subject Matter Expertise – supporting the Grants Team to be subject matter experts, both internally and externally, on all aspects of grantmaking activity for the organisation and providing appropriate communication to the other functions as necessary.

If you feel you have the relevant experience to be successful in this role, please apply now !

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.

Salary: £50,000-£55,000
Contract: Permanent – Full Time
Location: Hybrid – Once per week in the London office 
Closing date: ASAP
Benefits: 25 days holiday per annum (3 days over winter break), interest-free season ticket loans, 2 volunteering days per year, 2 wellbeing days per year.

We have a great opportunity for a Head of Fundraising working for the fantastic City Year UK (CYUK), an empowering youth charity.  This is an exciting chance to grow the fundraising team, focused on securing funding from corporates, foundations and trusts. This role will report to the Director of Development and External Relations (DEE) and will work directly with the SLT.

As part of this exciting role, you will support and implement fundraising goals to sustain and grow CYUK, line manage the Development Team, and lead on new business opportunities, securing long-term financial prospects.

To be successful as the Head of Fundraising, you will need:

• Extensive experience working in a fundraising environment and demonstrable experience of developing and securing five to six-figure corporate partnerships
• Strong interpersonal, relationship-building and presentation skills with an ability to engage and inspire a wide range of audiences
• Experience in managing fundraising income budgets, forecasting and financial planning

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Head of High Value Relationships

MediCinema

Location: London, in office 3 days per week with occasional travel nationally

Salary range of £48,676 - £52,153 pa plus benefits

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running fully installed, high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free.

With seven hospitals so far and another two coming on board in the coming years, we are on our way to achieving our ambitious goal to establish a MediCinema in every NHS region across the UK.   

Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times.  We are now looking for a passionate and driven individual to join us as the Head of High Value and play a key role in the continued success of our mission and delivery of our aspirational growth plans.

As the Head of High Value Relationships, you will lead and oversee the strategic development and growth of our high-value fundraising programme. You will be responsible for cultivating and securing philanthropic support from individuals, foundations, and businesses, helping to ensure that MediCinema can continue to provide its vital services and reach many more hospital partners across the UK.  You will work closely with the Director of Development and colleagues across MediCinema, as well as with key stakeholders such as our Trustees, to create tailored fundraising strategies, and build and sustain long-term relationships with high-net-worth donors and partners.  Through the creation of a Fundraising board, a Donor Circle and development of a structured giving programme, you will help us to attract and engage donors in our long-term vision. 

You will bring a demonstrable track record in major gifts fundraising, ideally at the 5 and 6-figure level, and delivering successful income generating activities. To succeed in this role, you will be resourceful, self-motivated and collaborative, and be excited about an opportunity to work within a small and growing team.  You will work in lockstep with the Director of Development, and have the opportunity to bring your creativity and entrepreneurial flair to a purpose-led organisation that is on a path of success.  In return, you will have the support of a committed Director and team, a highly engaged CEO and Trustees, and have an opportunity to make a real impact on the lives of thousands of people.

If this sounds like the career challenge you’re looking for next, we’d love to hear from you.  For more information on the role and how to apply, please contact our recruitment partners at Richmond Associates through their website (click the apply button here) to get a copy of an Information for Candidates pack.

 Closing date for applications is 9am Wednesday, 21 May 2025.

The Work Rights Centre is looking for an experienced solicitor to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

As Employment Solicitor, you’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a colleague who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Three years PQE in the UK in employment law;

• Experience of working in a legal team, supervising and delegating work;

• Excellent case management skills, demonstrating an ability to quickly gather case facts, draft good case summaries, plan actions accordingly;

• Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our People and Organisational Development directorate oversees all aspects of the employee life cycle, from recruitment and onboarding to professional development, transitions and departures. It ensures that employees have the support and resources they need to excel in their roles and contribute meaningfully to the organisation's goals.

As the Head of the Employee Life Cycle Experiences and Processes redesign, you will be working closely with the Director of the Centres of Excellence on our Employee Life Cycle Transformation Project. This work focuses on reimagining and simplifying the experience for everyone involved in the employee journey whether joining, growing within, or leaving the organisation. Our goal is to enhance internal experiences for employees and managers, increase clarity and efficiency, and modernise processes that support people across the organisation.

You will be responsible for:
- Partnering with the Director of the Centres of Excellence to refine the project scope.
- Mapping current employee and manager experiences across the life cycle.
- Redesigning experiences and processes that are inclusive, equitable, and system-agnostic, focusing on improving ease, clarity, and consistency for employees and managers.
- Developing and managing detailed workplans, timelines, and resourcing aligned to project goals.
- Working closely with technology and delivery teams to implement the system changes required to support redesigned experiences.
- Managing internal and external project contributors and coordinate effectively across teams.
- Facilitating input and feedback from employees, managers, operational teams, and subject matter experts.
- Delivering project outcomes on time and within budget.

Key Criteria:
- Demonstrated experience in a similar role, leading and delivering transformation initiatives in People Operations or HR Shared Services functions.
- Experience in Organizational and Operating Models design for the People and Organizational Development function.
- Established track record of successful project management and delivery from concept to completion, managing multiple stakeholders and meeting deadlines.
- Experience working in or with areas such as reward, payroll, HR, and talent.
- Experience in delivering projects in a scaling or complex environment.
- Strong understanding of people systems and related technologies.
- Able to translate process requirements into clear system needs and work collaboratively with technology teams.
- A user centric and inclusive mindset in decision making and design. Ability to actively listen and design processes that are easy to access, understand, and use.
- Excellent communication, engagement and influencing skills. Ability to adapt communication styles and build strong, trusting relationships across a range of stakeholders securing buy-in at all levels.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 18 May.

Salary: c. £70,000-75,000 depending on experience
Contract: 12-month FTC
Based: This is a UK hybrid role where you will be predominantly home-based and working from our modern open plan offices in Embassy Gardens at least 1 day per week.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)

 Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026

Salary: £30,615 per annum
Closing Date: 14/04/2025

Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?

Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.

This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.

About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

Apply now to be part of a passionate team making real change.
 

Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.

At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.

Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.

We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton. 

The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat. 

Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer – Acquisition, for Brooke, a global welfare charity that works with equines and communities throughout Asia, Africa, and Latin America.

Reporting to the Supporter Acquisition Manager, this role joins at an exciting time to grow supporters and deliver engaging audience-led communication. This role will lead on the development and delivery of the DRTV and Print programmes whilst raising understanding internally of DRTV and championing programme support.

This role offers the opportunity to optimise all elements of the DRTV programme and develop and action all telemarketing and online responses.

Brooke requires a passionate individual who has excellent communication, campaign experience, who enjoys looking for ways to optimise creative campaign content and media testing.

To be successful as the Individual Giving Officer – Acquisition you will need:
 

• Experience working in a fundraising or marketing role across a range of channels such as DRTV, telemarketing, print, email and SMS
• Understanding of individual giving and fundraising KPI’s in relation to DRTV, Print, telemarketing, email and landing pages
• Excellent communication skills

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Patient and public involvement and engagement (PPIE) is a fundamental approach in our work at UCLPartners. This is an excellent opportunity for an individual with some experience in patient involvement or community engagement to coordinate and support activities to ensure patients, carers and communities are at the forefront of UCLPartners’ work.

Reporting to the Head of Patient and Public Involvement and Engagement and closely working with our Patient, Carer and Public Advisory Panel, you will use your excellent communication and interpersonal skills to support development and delivery of projects that support inclusive and meaningful PPIE.

Key responsibilities include but are not limited to the following:

PPIE Planning and Coordination:

• Support the delivery and evaluation of the UCLPartners Patient and Public Involvement and Engagement (PPIE) strategy.
• Support the development of new ways of equitably involving patients, carers and the public from across our region in what we do, ensuring we work with communities facing the biggest health challenges.
• Support the delivery of the UCLPartners Patient, Carer and Public Advisory Panel, including organising panel meetings, co-facilitating sessions, and providing guidance and training to current members
• Support the continued development of the Lived Experience Network including recruitment and demographic monitoring.

PPIE Support and Development:

• Support the provision of PPIE advice to staff and innovators, including providing additional facilitation and hands-on activity support (when required).
• Support patient, carer and community contributors with induction, ongoing training and feedback processes.

Operational duties:

• Act as a point of contact for patient, carer and public contributors to ensure clear, two-way communication.
• Support patients, carers and communities through the ‘Contributor Payment Process’ to ensure timely reimbursement
• Lead the safe and secure data management and up-to-date record keeping within PPIE activities
• Develop content to share and promote our PPIE work including patient-facing newsletters
• Carry out any other duties as requested by the line manager

You

• Experience of designing or delivering patient/public involvement or community engagement activities
• Ability to involve and work with diverse groups of patients, carers and community groups in a way that builds trust and transparency
• Experience of delivering involvement and engagement activities such as workshops, focus groups, and coproduction sessions
• Familiarity with online tools to support engagement (i.e. Zoom, Padlet, Miro, Slido)
• Experience of developing content for external communications such as newsletters 
• A strong understanding and commitment to equity, diversity and inclusion in healthcare 
• Ability to work flexibly in the planning and organisation of multiple strands of work
• Ability to work as both as part of a team and independently according to project needs
• Experience of advising and supporting the development of involvement activities and projects is desirable
• Experience of working with researchers, professionals, and innovators in the health and care sector is desirable

Terms and Conditions

The PPIE Officer will report into the Head of Patient and Public Involvement and Engagement and work closely with all our teams and functions. The remuneration for this post is competitive depending on skills and experience with a salary range of £36,010 to £51,500 per annum.

This is a full-time, permanent position although 4 days a week will also be considered. Some evening and weekend working will be required to support involvement activities.

We offer flexible working arrangements and support hybrid working at UCLPartners. All staff will typically spend a minimum of 40% of their working time at the UCLPartners office i.e. for a minimum of 2 days/week if full-time or 40% of your working time for part-time staff. This can be averaged over a 3-month period.

As part of our benefits package, employees are entitled to 27 days of annual leave (plus bank holidays), company pension (employer contribution 10% of annual salary), life assurance coverage, cycle to work scheme, travel season ticket loans and flexible working.

Role Purpose

This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave.  A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.

During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.  

You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.

This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.

About You

We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.

The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.

About Us.

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Operations Officer will lead on the engagement of NHS Trusts as Approved Activity Providers across the UK, increasing opportunities for young people to volunteer in the health sector, to support the NHS and their local community

Whilst delivering this project, you will work alongside 4 other Operations Officers within the AAP team, who each manage a varied portfolio of AAPs for each Section of the Award. The role will be field-based, and applicants will work from home most of the time. This role will involve some travel to attend field-based meetings when necessary.

What we are looking for:

We are looking to recruit a dynamic, proactive, and effective team player to join the AAP Team. The post-holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for the end-to-end delivery of a project to improve DofE participants access to meaningful volunteering opportunities within NHS Trusts.

You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.

A full job description can be viewed below.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. 

How to apply:

If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete competency-based questions relevant to the role to help us assess your application.

This is a fixed term contract until 31st March 2027

Closing Date: Thursday 15th May -  Midnight

First Interviews: Wednesday 28th May 2025

Second interviews: Wednesday 4th June 2025 if required.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including 2 references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.