Trust Manager Jobs in Cardiff
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
As a result of growing need within the Armed Forces Community, Help for Heroes has ambitious plans to make a leap in impact, with investment in their High Value Partnerships team to position us as the philanthropic partner of choice for those who can create lasting change for the Armed Forces Community.
The Stewardship and Events team, with the Senior Stewardship and Events Manager leading, plays an important role in transforming our high value fundraising through the development of transformative funding propositions, high profile fundraising and stewardship events and the creation of the highest quality stewardship tools.
This role will be a crucial part of the High Value Partnerships leadership team and represents a fantastic opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.
About You
You will have experience of building compelling cases for support, bids and partnership concepts specifically for major donors, companies and grant funders. You will have a flair for translating complex information into simple concise and compelling communications in a range of formats. You will also have excellent attention to detail, with experience of interpreting financial and impact data.
You will have experience in developing a special events programme to support engagement and high value fundraising; understanding the importance of events within high value stewardship plans.
Your excellent relationship building, influencing and negotiation skills combined with your experience of working with a range of internal teams and external stakeholders will ensure that the needs of our high value funding audiences are met and understood.
You will be a highly experienced people manager and leader, possessing strong relationship and project management skills. You will have excellent organisational skills and the ability to work across a number of conflicting deadlines and priorities. You will ideally be able to demonstrate fundraising experience and previous experience of working with high net worth individuals and committees is advantageous.
Flexible, proactive and enthusiastic, you will have excellent communication and influencing skills, and be comfortable adapting confidently to a wide variety of social settings.
About the Role
As Senior Stewardship and Events Manager, you will be leading on the creation of ambitious funding propositions which will be attractive to high value donors and funders, working with key stakeholders from across the organisation to fully understand our existing services and transformational projects; translating complex information into compelling cases for support to be used by our High Value Partnerships team in funding applications, pitches and proposals. You will work closely with Recovery Services, Data and Insights and Finance teams to ensure all relevant information is gathered and reporting and evaluation processes are in place.
Working with your team and the wider High Value Partnerships team you will develop a special events programme to support engagement and fundraising, as well as leading on the development of developing engaging and relevant donor and prospect communications. You will work alongside the High Value Events Officer and other High Value Partnerships Senior Managers to conceptualise, plan and deliver a range of event types, offering a variety of activities to engage and inspire high value supporters, and ensure they are connected to, and inspired by, the work of Help for Heroes.
You will support our relationship management teams across High Value Partnerships to embed and further develop the high value stewardship strategy to ensure those who support Help for Heroes at the highest levels enjoy an exceptional supporter experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: 9am, 1st of May 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for an Environmental Compliance Manager within our National Environment & Climate Action Team within the Strategy & Impact Directorate. The S&I directorate analyses current and emerging policy and sets the Trust’s strategy and standards for regional delivery across all the Trust’s activities. The Environment and Climate action team is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum and achieving biodiversity net gain.
Reporting to the Head of Environment and Climate action, the Environmental Management and Compliance manager role will be responsible for the Trust’s Environmental Management System and its associated policies, commitments, and standards, linked to the Trusts evolving sustainability and organisational strategies. The role will require establishing good relationships with other teams in the Trust to drive sound environmental practice from our operations and 3rd party activities.
Knowledge, Skills/Qualifications & Experience
Key Accountabilities:
- Responsible for, and day-to-day management of the Trust’s environmental management system
- Deliver a programme of activities and updates to environmental standards, guidance and tools, ensuring that these are delivered on time and within budget. This forms part of a system refresh that will be delivered this financial year.
- Work with internal technical experts and the Trust’s legal team to ensure that the standards meet regulatory requirements.
- Liaise with Trust operational and delivery teams to ensure that standards are deliverable and align with existing and emerging business processes.
- Manage external technical input where requires (e.g. from consultants)
- Assist in the investigation of environmental incidents, near misses and ensure the production and dissemination of key learnings
- Preparation of board and Environmental Advisory Group (EAG) papers and acts as secretariat of EAG meetings
- Producing case studies and other examples of best practice for internal and external audiences
- Developing and delivering environmental training
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills:
- IEMA Practitioner qualification or equivalent
- Experience of administering environmental management systems, including a good understanding of ISO14000 family of environmental standards.
- Authoring company standards and guidance
- Broad understanding of key environmental themes and associated legislation (Air Quality, Biodiversity, Water Quality, Waste, Pollution Prevention and Control, Invasive Species)
- Experience of investigating environmental incidents and near misses
- Working knowledge of GIS and using spatial data to support environmental strategies
- Project/ programme management skills
- Developing reporting systems and managing environmental data to report progress
- Developing project business cards
The role will be home-based, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
Salary is made up as follows: £48,500 + a Car Cash Allowance of £450 per month. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.
- 25 days paid holiday, increasing to 27 days after 3 years.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- Expansive maternity/paternity provisions.
- Progressive access to learning tools and CPD.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.
The client requests no contact from agencies or media sales.
Here are the top four things to be excited about:
- Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
- A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
- A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
- Take on a leadership role within THET, contributing towards the strategic direction of the organisation.
What is expected of you in the first six months?
- You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
- This includes running the grants selection, award, contracting and onboarding process
- You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
- You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.
MAIN RESPONSIBILITIES
Programme Management
- Coordinate staff and implementing partners to ensure the timely completion of deliverables.
- Quality assure the application of THET’s grant management processes by other team members.
- Ensure compliance with donor/country agreements, regulations and requirements.
- Identify, track and manage programmatic risk.
- Ensure effective communication with partners, donors and other stakeholders.
- Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
- Oversee the quarterly reporting process to donors.
- Coordinate and support workstream leads within the project.
Programme quality and design
- Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
- Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
- Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
- Contribute to the delivery of capacity development interventions for grant holders and THET staff.
Monitoring and Evaluation
- With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
- Lead the quarterly and annual reporting and analysis review process with institutional donors.
- Write project reports and programme reviews, and coordination of donor reporting as appropriate.
- Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
- Coordinate visits to project implementation sites for monitoring and audit purposes.
- Facilitate learning and sharing of good practices across programmes and the wider organisation.
Team Support and Line Management
- Line manage members of the Programmes Team (1-2 Programmes Coordinators).
- Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
- Lead the induction process for new Programmes Team members and other THET staff when required.
- Work with colleagues from across the team to identify areas for improvement and strengthening.
Miscellaneous
- Attend and present THET’s work at UK and international events, including the THET annual conference.
- Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
- Contribute to the strategic direction of THET and play a leadership role in the Programmes Team
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Join our award-winning team and make a life-saving difference to people and animals.
The Philanthropy Manager lead in the delivery of the Philanthropy Giving plan for the short-term by securing significant gifts from Trusts & Foundations. You will prospect, qualify, cultivate and steward, building long-term mutually beneficial relationships and growing this relatively new income stream.
You will inspire and expand on a core group of Trust & Foundations to fund and invest in human relevant, animal free medical research and contribute to it becoming the Gold Standard for future generations to come.
Activities may include:
The successful execution of a targeted growth plan from trusts and foundations
• Deliver a comprehensive philanthropy giving plan, with targets and performance metrics
• Review and optimise current prospects pipeline to grow long-term, sustainable income (both restricted and unrestricted) generating £15,000 from Trusts and Foundations
• Excellent cultivation and stewardship with existing and new trusts and foundations to maximise income potential and build strong relationships
• Be responsible for ensuring effective and timely reporting of progress made to grant funders
Write and submit compelling bid proposals to secure funding from major trusts, working closely with colleagues to ensure content is accurate and up to date
• Work with colleagues to produce consistently outstanding, high quality, imaginative and compelling proposals, to present to both large and small trusts and foundations
• Plan and deliver a schedule of high-quality submissions that delivers on time and on targets
• Oversee the implementation of the terms and conditions of successful grants, monitoring, reporting and evaluation of projects performance against the agreed activity plan and liaise with colleagues as necessary
Record and maintain accurate records of donor communication and income through our CRM, producing reports and insights where appropriate
• Maintain efficiency in donation fulfilment, documentation of grants, acknowledgement and manage all correspondence (email, mail) through the Donorfy donor management system
Download Job Pack for full role description
RF-213 544
The Head of Scotland and Northern Ireland is responsible for leading our vision to end the need for food banks in Scotland and Northern Ireland. Scotland currently leads the way in having a rights-based, progressive agenda to ending the need for food banks, but there is much to do to ensure political intentions become a reality. This role directs Trussell Trust’s policy and public affairs work in Scotland and Northern Ireland, leads our Scotland and Northern Ireland department as they support our network of food banks and works strategically with key partners to tackle the underlying reasons why people need to come to food banks.
Based in Scotland or Northern Ireland, with travel around the UK as necessary
Role responsibilities
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Lead the delivery of the Trussell Trust strategy for ending the need for food banks in Scotland and Northern Ireland, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network, including through providing strategic support for the effective delivery of the Pathfinder, FI and organising programmes in Scotland and Northern Ireland.
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Work with key partners to direct Trussell Trust’s policy and public affairs and work with the Scottish government and local authorities across Scotland.
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Facilitate the sharing of learning from Scotland to help shape our long-term policy and public affairs work in Northern Ireland.
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Lead the Scotland and Northern Ireland department to ensure the safe and effective operations of the food bank network.
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Work with our Head of Strategic Church Engagement to deliver a church engagement strategy that will mobilise the church in Scotland and Northern Ireland to work to end the need for food banks.
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Work with the Policy, Research and Impact, and Network Programmes and Innovation directorates to ensure effective cross-departmental working on policy and research opportunities, strategic priorities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
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Senior level experience of leading delivery programmes nationally and locally.
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Senior level experience of directing policy and public affairs programme nationally and locally, and representing the Trussell Trust to senior government representatives, national stakeholders and the media.
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Expertise of significantly growing and managing services, project and programmes to drive change; leading, motivating and inspiring teams; leading culture change; able to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
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An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
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Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust.
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
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Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
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Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
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Role model inclusive behaviour and leadership.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Communications Manager
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Job Purpose
The Communications Manager will play a leading role in driving Career Ready’s communications activity, working alongside the Head of Communications and colleagues across the charity.
This role will put you at the heart of a range of projects, ensuring that we provide high-quality communications and content that support our programme delivery, stakeholder engagement, and brand awareness.
Role Responsibilities
Stakeholder communications
· Work with the Head of Communications and other internal stakeholders to author and distribute stakeholder communications via relevant channels to support partnership and programme delivery.
· Deliver key colleague communications, including weekly and monthly staff bulletins, and surveys, aligning it to the strategic purpose of the charity and ensuring effective knowledge sharing and staff engagement.
· Support with the delivery of stakeholder marketing campaigns across a range of audiences.
Content and resource production
· Develop and implement a social media content strategy, including day-to-day channel management.
· Support with the writing, editing, and collation of written content, including case studies, blog content, and news articles.
· Update and produce key publications for our programme delivery, including liaising with colleagues and suppliers to oversee design, content, and production in line with our brand guidelines.
· Work independently and with the Head of Communications and external providers on the creation of creative media content, including photoshoots, graphics, and videos.
Brand assurance
· Provide advice and guidance to colleagues to ensure all communications are in line with our brand guidelines and tone of voice.
· Help to develop and implement brand assets for use by all colleagues.
Wider responsibilities
· The post holder will have additional responsibilities and projects set by the Head of Communications, including but not limited to website maintenance, event support, and supporting press and media engagement.
Person Specification
Essential skills and experience:
· Demonstrable experience of working in an internal, fast-paced communications-based role
· Excellent planning and project management skills, able to prioritise and meet deadlines.
· Strong writing, editing, and visual skills.
· Experience of using Adobe design platforms (InDesign, Illustrator, Photoshop).
· Experience of using email distribution platforms (Campaign Monitor or similar).
· Relevant IT skills, including the Office 365 suite.
· Experience of developing and driving forward social media accounts.
Desirable skills and experience:
· Well-developed digital skills to help manage our WordPress website.
· Knowledge of relevant legal and regulatory frameworks including GDPR compliance.
· Experience of working effectively in a home based role
Benefits
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution
· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays.
· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
· Access to both our Reward Gateway Portal and an Employee Assistance Programme
· Flexible working
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.
Location
Career Ready operates a work from home policy with occasional travel required for meetings, visits to programme delivery locations, and events.
For this reason, we request that candidates are based within reasonable travel distance to one of our active delivery regions, which can be viewed on the job description.
The client requests no contact from agencies or media sales.
Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
The Philanthropy Specialist plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.
With a proven track record the successful candidate will network with key stakeholders, present compelling communications and generate significant funds. In turn, these funds will enable Animal Equality to achieve its ambitious financial targets and carry out its crucial campaigns to meaningfully transform and save the lives of farmed animals.
General Responsibilities:
- Oversee a dedicated portfolio of donors and prospects
- Proactively build our supporter base
- Increase demand for farmed animal philanthropic giving
- Inspire loyalty to the cause
- Meet and exceed annual income targets in support of our vision
- Oversee the organisation of supporter events
- Implement a strategic fundraising strategy
- Cooperate with others
- Manage records and reporting
Individual Attributes Required:
- Outstanding interpersonal skills: with strong relationship management, negotiation and influencing skills, communicate with senior individuals with passion and energy. Devise creative solutions to strengthen new and existing relationships, tailoring engagement approaches to maximise giving impact.
- Target-driven: with a keen eye for detail and a results-focused mindset, measure and closely monitor financial outcomes. Conduct robust research so as to anticipate and mitigate potential challenges.
- Resilience: work under pressure, managing competing priorities and adapting accordingly. Problem-solve and think innovatively to deliver against targets. Show outstanding emotional intelligence, with an ability to network and negotiate effectively.
- Gravitas: entrepreneurial and highly motivated, tailor communications to your audience.
- Professionalism: proficiently adept at cultivating and nurturing trusting relationships with diverse supporters, institutions, and team members whilst upholding the highest standards of professionalism and alignment with the Animal Equality culture at all times.
Position Requirements:
- A minimum of five years of related work experience in major gifts fundraising or in the field of marketing and communications, preferably at a non-profit advocacy organisation.
- A proven track record of bringing in major donations of six-figure sums.
- Experience with Salesforce CRM preferred.
- A practical understanding of fundraising, GDPR and charity regulation.
- Knowledge of and proven ability to develop and implement fundraising strategies.
- Ability to maintain confidentiality.
- Excellent organisational skills and attention to detail.
- Comfortable presenting professionally.
- A positive attitude, excellent interpersonal skills, effective communication, and the ability to work cooperatively with others in a team-oriented work environment.
- Ability to work additional hours, as needed, to meet deadlines, travel occasionally and manage workflow.
- Professional appearance and adherence to a vegan lifestyle.
- Commitment to the objectives of Animal Equality.
- You will be required to travel to London once per month at your own cost.
Salary and Benefits:
Salary band £37,000-£40,000, depending on experience. This is a remote working opportunity (UK-based candidates only).
- Personalised Employee Assistance Program (EAP): an Animal Equality--funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Friday 24th May 2024.
Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.
Animal Equality is a registered charity (England and Wales), no. 1168309.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,000 p.a. pro rata for part-time role (£10,500)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application: Please apply by emailing your CV and a Cover Letter to Citizen Church. We will not process applications through this page.
Download the application pack for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
The client requests no contact from agencies or media sales.
Camphill Village Trust are seeking a new Legacy Giving Manager and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.
The Legacy Giving Manager will collaborate closely with the Head of Fundraising to oversee the legacy and in-memoriam giving program. The purpose of the role is to ensure exceptional experiences for current and potential legacy supporters with the aim to secure long-term strategic support through establishing a strong, sustainable pipeline of legacy pledges. In addition, the Legacy Giving Manager will take the lead in fostering a legacy giving culture internally working closely with colleagues across the organisation to promote legacy and in-memoriam giving messages.
The ideal candidate will possess solid experience in developing and executing successful legacy giving strategies, particularly around legacy stewardship. A strong personal track record of securing significant legacy support and lasting relationships is imperative along with the ability to effectively collaborate with teams internally and externally. A sound understanding of current charity law, compliance, and fundraising best practices pertaining to legacy fundraising and administration is crucial along with a passion for the work of Camphill Village Trust.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Legacy Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
The Communications Manager leads and oversees THET’s communications function.
This is an exciting role with lots of autonomy.
You’ll be a strategic communications whizz with a flair for creative storytelling, a sharp
mind and pen for impactful strategy and messaging, and a focus on efficient planning
and execution.
THET is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.
You’ll be part of a cross-functional External Engagement team with a remit spanning communications, events, advocacy, fundraising and digital transformation. This role may at times include deputising for the Head of External Engagement.
You’ll be leading communications for a range of flagship projects working with a range of global partners, from the Commonwealth Partnerships for Antimicrobial Stewardship to the Health Equity for All Advocacy Campaign. You’ll play a critical role in an institutional rebrand, reflecting THET’s commitment to continually growing and adapting to the changing global health and international development landscape. You’ll be joining a friendly, dynamic cross-functional External Engagement Team with a strong focus on collaboration and learning.
To apply for this role please send your CV and a cover letter to THET by midnight on 2nd May 2024. With the subject line Communications Manager. This post is UK based. Please visit the THET Website for the full Job Pack and instructions.
Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours per week (3 days)
Job Type: Part time
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?
Shannon Trust deliver literacy and numeracy programmes to thousands of people in prison each year. To support the development of further learning and volunteering opportunities post-release, we are establishing a strategic partnership with fellow charity Read Easy. We are now seeking to recruit a Post-Release Pathways Co-ordinator to develop this partnership on the ground, who will develop links between Shannon Trust prison programmes and Read Easy community groups.
Candidates for this role will need to demonstrate lived experience of the criminal justice system.
This is a home-based role but does require occasional travel around the UK.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
Closing date: 5pm 16th May 2024
Interviews to be held 23rd May 2024 (online via Teams)
REF-213810
Prospectus is delighted to be working with the British Gas Energy Trust to recruit an HR Manager to join the team.
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
This person will be joining the team at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
The role:
This person will oversee the Human Resource function across the Trust, this will include developing & embedding the People & Culture Strategy for the organisation, ensuring they work effectively as a virtual organisation and will also include the ongoing development of HR processes and practices in line with legislation, culture and values.
The person:
The successful candidate will have substantial experience as an HR Manager within a busy organisation, ideally in the charity sector but this experience could equally be gained in the corporate or local Government sectors. This person will have the ability to manage working relationships in a fair and compassionate manner and to respect confidentiality at all times. They should possess good communication skills, sound management experience and motivate others and will naturally set a good example.
Candidates should also have a firm grasp of laws and regulations and how to abide by them. In addition, this person should be able to take direction from executives and disseminate policy to the relevant employees and the organisation as a whole.
This person will be able to work in a relatively small (virtual) Team based across the United Kingdom. The preferred candidate will understand the challenges of remote working and help the organisation to develop ways of working to ensure an effective, efficient and happy workforce with a strong sense of shared values and a one team approach.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.