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We're looking for a kind, compassionate, and resilient Service Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

We are seeking an experienced and dynamic Service Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Service Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

In addition to contract oversight, you may also take on a client group specialism (Mental Health and Complex needs), working closely with fellow Service Managers and the Head of Service to promote the consistent and effective integration of specialist approaches across the organisation.

This is a fantastic opportunity for a values-driven leader who thrives in a fast-paced, person-centred environment and is committed to delivering high-impact support.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a Governance specialist, available to start ASAP for an initial 6-month contract?

Music wouldn't exist without the work of songwriters, composers and publishers. Our client is here to represent them and make sure that they are paid for their work. After more than a century in the industry, they continue to innovate as a world-leading organisation. Formed in 1934, the charity provides support to songwriters and composers by providing hardship funding and advice covering health, wellbeing, housing and finance for those facing very real issues. 

They're hiring a new Interim Governance and Operations Manager on a full-time, fixed-term contract until 31st December 2025.

They offer a hybrid working model, allowing full-time employees to work from home up to three days a week.

This role is key to supporting a governance review, implementing governance frameworks, ensuring compliance, and improving operational processes across the organisation.

You will work closely with the charity's Trustee Board and internal teams to ensure legal and regulatory standards are met, while also driving operational efficiency and fostering a collaborative team environment.

Key responsibilities include:

• Managing and implementing governance policies and procedures aligned with legal and regulatory standards.
• Conducting compliance audits and preparing reports for the Trustee Board and stakeholders.
• Monitoring legislative changes and advising on policy updates.
• Providing governance training and support to staff and board members.
• Structuring and facilitating Trustee Board and committee meetings.
• Overseeing and optimising operational policies and procedures to enhance efficiency.
• Supporting strategic planning and decision-making with the Trustee Board.
• Managing team performance, assigning tasks, and ensuring timely delivery.
• Overseeing risk management, internal controls, and audit processes.
• Managing financial oversight, including budgeting, reporting, and financial controls.

About You

Our client wants you to bring the best version of yourself to work. They believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Proven experience in governance and operations management, ideally within the charity sector.
• Strong understanding of legal and regulatory frameworks for charitable organisations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Experience with financial oversight and strategic planning.
• Excellent proficiency in Excel is essential.
• Experience with Microsoft 365, including SharePoint and other data management tools.
• Ability to work independently and take initiative.
• Ideally, a working knowledge of Salesforce.
• Knowledge of Charity Commission regulations and GDPR is highly desirable.

What's in it for you?

Here are just a few things that set this charity apart from the crowd:

• We trust, value, and support our people to make the difference.
• We believe that diversity of thought and experience provides the platform for innovation and creativity.
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact.
• We invest in the development of our people to drive our ambitions forward.
• We offer a range of family-friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days.
• Employees can work from anywhere in the world for up to eight weeks of the year.
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

Interviews

• First stage will take place virtually on MS Teams.
• Second stage will be in person at their London Bridge Hub.

This role will close for interest on Friday, July 4th, 2025.

If you're interested in hearing more about this opportunity, please send your CV to Glen at Charity People.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Learning and Skills Development Co-Ordinator will lead on developing a program of training, learning, volunteering and work experience for the residents of Homeless Oxfordshire that increase self esteem, engagement and motivation. You will work collaboratively and creatively across the organisation, as well as with partners, stake-holders, and the wider community. Improving community relations and help us secure support from local training providers and employers where resident participation in the wider community will help break down stigmas surrounding homelessness and addiction.

Some of your responsibilities will include:

• Devise and deliver a structured programme of training and education (both formal and informal) to improve our residents' skills and confidence which prepares them for the next stage of their lives.
• As part of the LEAP team work closely with the Activities Co-Ordinator to deliver a comprehensive programme of engagement, developing skills to move away from homelessness.
• Work with partners and residents to design training that is tailored to the needs of our residents.
• Develop and maintain external relationships with local training providers, organisations and employers to find various opportunities and maintain those relationships.
• Support on design of the peer mentoring training and traineeship programmes.
• Identify and support volunteering opportunities.
• Take a strengths-based approach to facilitate teams and residents identifying their talents, skills and build their self-esteem.
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About LEAP

LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.

At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.

LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.

Community Impact Programme

The Royal Foundation's Community Impact programme seeks to mobilise unique coalitions to help communities foster greater social connection, support and develop local community spaces where people can come together to create opportunities and improve access to activities.

The Prince and Princess of Wales want to support the people in places with the potential to revive communities where it’s needed most, celebrating and championing the most inspiring, boldest and bravest individuals across our four nations who are determined to build a better life for themselves, each other, their communities and society, and who by doing so, inspire others to take action in their local area.

Role Overview: 

We are seeking a Manager for our Projects Portfolio to join the Community Impact Team. They will be responsible for managing community impact programmes that are already underway - from newly launched initiatives to established legacy programmes, ensuring they continue to deliver meaningful outcomes and align with our strategic goals. This position is ideal for someone with strong stakeholder engagement skills as well as project and grant management experience.  The ideal candidate will have a good understanding of the challenges communities face across the UK and needs to have a strong track record in impact measurement.

Key Responsibilities: 

 · Strategic oversight – Oversee launched projects, ensuring they continue to meet community needs.

· Stakeholder engagement – Maintain relationships with funders, stakeholders, partners, volunteers, and beneficiaries amongst communities to enhance programme impact.

· Grant compliance & resource management – Ensure compliance with grant governance procedures, funding agreements, and resources efficiently to ensure sustainability and effectiveness.

· Problem solving – identify and resolve any programmatic challenges that arise.

· Monitoring & evaluation – Track project performance, measure impact, and grant reporting outcomes to stakeholders using data-driven insights.

· Coordination – Support and coordinate partners to ensure projects are delivered successfully.

· Risk & compliance management – Ensure projects adhere to legal, ethical, and safeguarding standards while mitigating potential risks.

· Team support – Support the team’s capacity by filling in for team members as appropriate and assisting across the organisation as needed.

 Skills & Experience:

· Programme Management Expertise
Proven ability to manage complex programmes aligned with strategic goals, delivering on time and within budget.

· Strategic Thinking and Planning
Strong analytical skills with the ability to see the big picture while effectively managing operational details and logistics.

· Stakeholder Engagement and Collaboration
Demonstrated experience working across internal teams and external stakeholders, including funders, delivery partners, and community leaders.

· Community Insight
Deep understanding of community needs across the UK, including regional differences and emerging social trends.

· Monitoring, Evaluation, and Learning (MEL)
Skilled in designing and implementing MEL frameworks to assess impact, support learning, and inform decision-making.

· Project and Risk Management
Ability to manage multiple initiatives simultaneously, identifying and mitigating risks to ensure effective delivery.

· Communication and Reporting
Proficient in developing clear, concise, and compelling reports and presentations for senior leadership and external audiences.

· Sector Knowledge
Familiarity with best practices, innovations, and governance in the charity and community impact sectors, including safeguarding and compliance.

· Problem Solving and Adaptability
Resilient and flexible in resolving delivery challenges and adapting to changing priorities in fast-paced environments.

· Equity and Inclusion
Deep commitment to inclusive practices and meaningful engagement with diverse communities, grounded in empathy and respect for lived experience.

· Collaboration and Relationship Building
A natural team player with strong interpersonal skills, able to build trust and positive relationships across all levels.

· Mission and Impact Driven
Personally motivated by creating positive, lasting change and delivering measurable outcomes in line with organisational goals.

Our Company & Culture:

At The Royal Foundation, we embrace diversity and inclusion to create a positive and respectful environment for all. We value collaboration and curiosity, fostering a culture where everyone's voice is heard and respected. Join us in promoting equity and diversity in our workplace and beyond.

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach. 

Apply Now:

If you're ready to embark on an exciting career journey with us, we'd love to hear from you! Click 'Apply' to submit your CV and a covering letter detailing your motivation and relevant experience.

Salary: £40K to £50K per annum DOE

Location: Central London – 3 Days Office Based

Contract: Permanent, Full-time 

Holiday: 25 days per annum + BH

Hours: 37.5 hours per week (Monday to Friday) 

Benefits: Pension scheme, private medical insurance, life insurance, season ticket loan

We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them. Building on a 180-year track record they work to improve the quality of life for people with disabilities through a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland

The charity now seeks an experienced Supporter Retention Manager to join their team.

With exceptional stewardship and people skills, the successful Supporter Retention Manager will be responsible for developing and delivering strategies that strengthen relationships with supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.

Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.

The successful candidate will:

• Bring proven experience in developing and delivering innovative supporter engagement strategies across multiple channels including digital, direct mail, and print.
• Demonstrate strong analytical skills with a deep understanding of audience segmentation and donor journeys to drive retention and growth.
• Excel in managing multiple fundraising campaigns from concept to execution, consistently meeting or exceeding income targets.
• Be a compelling communicator with the ability to write persuasive fundraising copy and deliver engaging presentations to diverse audiences.
• Thrive in a collaborative, fast-paced environment, showing excellent time management, attention to detail, and a proactive, flexible approach to teamwork.

You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills.  Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London - Hybrid 

Closing date: 21st July 2025 

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Harris Hill – Charity Recruitment Specialists are proud to be working with an inspiring new organisation on a mission to change lives through the power of numbers, as they recruit their first Executive Assistant/Operations Manager. The role is offered on a permanent, full-time basis, with some flexibility for hybrid working, though it will be primarily office-based in London Victoria.

This exciting new numeracy charity is committed to improving confidence with numbers, particularly for young people, to unlock opportunities and promote social mobility.

In this role, you will work closely with both the CEO and CPO as a trusted right-hand, bringing structure and foresight to a fast-paced environment. You will combine classic EA support with broader operational responsibilities. From managing diaries, inboxes, logistics and minute-taking, to supporting programme delivery, operations, donor relationships, and CRM systems, you will ensure things run smoothly behind the scenes so the team can stay focused on mission and momentum. You will also support events and communications and help put the systems in place that will grow with the organisation.

We are looking for an experienced EA or PA who has supported senior leaders in a charity, foundation, or start-up and is eager to take on more. You will bring strong diary and inbox management skills, excellent organisation, and a keen eye for detail, along with the confidence to take the initiative and step into broader workstreams. This is a unique chance for someone who thrives in a fast-moving, purpose-led environment and wants to grow as the organisation grows, potentially into a more senior role over time. You will be a clear communicator, comfortable with CRMs and the MS Office suite, and above all, motivated by the belief that numeracy can change lives.

To apply, please submit your most recent CV by 23:59 on 6 July 2025.

If you are shortlisted, we will share the full job description, invite you to submit a cover letter (maximum two pages), and arrange a call to tell you more about the role and next steps.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Warm Welcome Partnerships Manager

 

Location: Fully remote with flexible working arrangements

Salary: £38,584 per year FTE, dependent on experience

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: Sunday 6th July, 11:59pm

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 21st July 2025

Start Date: ASAP – this is a new post.

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

The Opportunity

This is an exciting opportunity for an ambitious and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at engaging and mobilising a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of partnerships we have and the potential we see, we are looking for a Partnerships Manager to work primarily on building partnerships with Local Authorities and public sector organisations, charities and social enterprises, faith-based and inclusion-focused organisations and other groups who might help us strategically grow and resource the Warm Welcome network across the UK (NB Corporate Partnerships are managed by our newly appointed Fundraising Lead for Corporates). The Partnerships Manager will also help develop our support for Warm Welcome Spaces, including overseeing our Champions Programme which offers more intense support and a Community of Practice to a smaller cohort of local groups. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity and innovation.

Joining during an exciting period of growth, you will be inheriting a hugely diverse and highly engaged coalition of Warm Welcome Partners who have supported the campaign and local Spaces over the last 2 and a half years. At the same time, there remains a huge untapped potential in terms of possible partners and relationships to be developed and you will be working together with the Campaign Director and team to strategically identify and develop these new connections.

At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

Responsibilities

Building Partnerships

● Developing our Partnership Strategy to identify and engage the best potential partners to help us grow the network and reach our ambition of 100% of the population living within a 30-minute walk of a registered Warm Welcome Space. This will involve identifying and engaging partners in geographical ‘cold spots’ for the network (utilising our mapping tool developed with UCL), as well as forming partnerships to unlock new or under-represented types of Warm Welcome Spaces (e.g. Housing Association Community Spaces, cinemas, community spaces created by new housing developments etc).

● Leading the development of our Local Co-ordinators Cluster which brings together Local Authorities and others who are leading place-based networks of community spaces.

● Overseeing and developing the Champions Programme, providing more intensive support and connections to a smaller cohort of Warm Welcome Spaces.

 

Engagement and Inclusion

● Developing our Inclusion Strategy to identify and engage the best potential partners to diversify our Coalition and support local Spaces to become more accessible and inclusive.

● Working with the team to develop regular engagement activities for Warm Welcome Partners.

● Producing compelling communications (written and verbal) to promote the work of the Warm Welcome Campaign and grow the depth and breadth of partnerships - to include but not limited to partnership proposals, pitches and reports.

Good Practices, Standards and Systems

● Supporting, maintaining and developing existing partnerships and manage the systems (including CRM use) needed for excellent partnerships delivery, stewardship and development.

● Leading Warm Welcome Space good practice and driving up quality standards across the network, including through developing a Warm Welcome Awards programme.

● Promoting good practice in volunteering and supporting Spaces to maximise and grow volunteering opportunities.

● Working with the team and, using our new CRM, track, measure and analyse our partnerships delivery.

● Supporting the delivery of other Warm Welcome efforts, as appropriate

Reporting to the Campaign Operations Director, you will work closely with them and other Senior Directors to grow the range and impact of Warm Welcome partnerships. The role will also work closely with the Communications team and with our two Warm Welcome Co-ordinators who deliver our Champions programme and provide a direct link between the campaign and Warm Welcome Spaces.

Person specification

Building Partnerships

● Successful experience of securing, maintaining and developing highly impactful partnerships for charitable benefit with a wide range of different types of organisations.  

● Experience of writing, creating inspiring and successful pitches, proposals and assets and verbal presentations.

● Experience of developing and delivering partnership-related strategies.

● Clear understanding of organisational motivations and dynamics related to partnerships and collaboration.

● Ability to network, finding and grabbing opportunities to make new connections and deepen existing ones.

Engagement and Inclusion

● Experience of developing impactful partnerships focused on inclusion.

● Ability to communicate across a range of mediums, to a range of audiences.

Good Practices, Standards and Systems

● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.

● Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.

● Highly organised with ability to prioritise work to ensure deadlines are met and opportunities are maximised.

● Competent with Google Suite and Microsoft Office.

● Able to use a CRM for pipelines, relationship development, reporting and evaluation.

Working Arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your Application

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Partnerships Manager role’ in the email subject line and we’ll get back to you as soon as we can.

● We are happy to discuss and make any reasonable adjustments you might need at any stage of the recruitment process.

● To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these  with ‘Application for Warm Welcome Partnerships Manager role’. Applications must be received by Sunday 6th July, 11:59pm.

● For more information, see our webite or find us on twitter at @goodfaith

The Good Faith Partnership – The Warm Welcome Campaign’s host Organisation

The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.

We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.

Competencies and Behaviours in our Team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.

We are looking for people who are:

●  Exceptional with people and committed to the power of relationships to facilitate social change

●  Collaborative, ambitious and inclusive, aligning with our core values

●  Self-starters with high levels of commitment, energy and motivation to build a vision from scratch

●  Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

●  Skilled at working in a complex environment with cross cultural, interfaith and political partners

●  Willing to pitch in to help other team members if needed

●  Organised with effective time management skills.

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:

• Prisons and community criminal justice
• Homelessness and street outreach
• Smoking Cessation
• Individual Placement and Support (IPS)
• Children and Young People
• Scottish Services

If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.

You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.

You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.

As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals.

You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025

An exciting opportunity has arisen for a Rehabilitation Music Therapist to join our Psychological Services Team. This role will require the successful candidate to provide specialist music therapy to children and young people accessing the neurorehabilitation, continuing care, or step-down services.

The music therapy service is part of the Psychological Therapies Services, that promotes child and young people-centred practice within a wider multidisciplinary rehabilitation approach. You will deliver child and family focused, goal led interventions, working in collaboration with the family and the team around each child or young person that you are allocated.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Provide high quality, evidence-based music therapy provision for children and young people, in partnership with other members of the Multidisciplinary Team.
• Undertake Psychosocial Assessments to assess the holistic needs of CYPF.
• Undertake specialist music therapy assessments of children with highly complex needs, e.g. co-occurring needs, through standardised and non-standardised assessments and clinical observations.
• Chair internal meetings to gain shared understandings of the presenting issues and intervention plans for CYPF.
• Attend and contribute to Multidisciplinary Team meetings, to discuss individual children/ young people and service in general, as required e.g. reviews, case conferences, clinics, etc.
• Promote collaborative working relationships through effective communication.
• Work therapeutically with children and young people who have complex needs and may present with mental health needs and/or behaviour that may be challenging associated with their acquired brain injury or the trauma experience.

Interview Date: To be confirmed

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

 

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year (£12.96 an hour).

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you. 

The role

We’re looking for a Shop Manager to run our busy charity shop in Wimbledon. You’ll be working with a brilliant team shop team raising vital funds, and helping to create an equal future for disabled people.

Every day is different. You will be:

· Curating eye-catching fashion displays in the window

· Sourcing, pricing and merchandising stock

· Training and motivating the shop team

· Driving sales and community engagement

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a retail management role as the next step in your career.

To be successful in this role, you will be:

· Able to generate income by managing the shop

· effectively and commercially

· Confident working with people and leading a team

· Organised and have good attention to detail

· Comfortable using Microsoft Office packages

· Positive, reliable and proactive

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 8 July 2025.

1. Are you an experienced people manager who thrives in a structured, learner-focused environment?
2. Do you enjoy leading teams to deliver high-quality assessments and awards that make a real difference?

 
 
This is a fantastic opportunity to join a respected awarding organisation as Assessment and Awards Manager, where you’ll oversee the full learner journey – from exam preparation to certification – ensuring every step is delivered with precision, care, and professionalism.
 
 
Salary: Up to £40,000 per annum (depending on experience)
Employment type: Permanent
Location: Hybrid – minimum one day per week in the Lancaster office
Working pattern: Full-time (35 hours per week), with occasional weekend work during exam periods
Annual leave: 25 days plus bank holidays, with an additional 3-day Christmas shutdown
Pension: 10% employer contribution
 
 
About the Organisation
 
TPP Recruitment is proud to be working exclusively with a leading provider of dental nursing qualifications. Their mission is to enhance lifelong career development for dental nurses, and their vision is to be the gold standard in dental nurse education. With values rooted in fairness, professionalism, collaboration, innovation, and inclusion, they foster a culture of respect, trust, and empowerment.

About the Role
 
As Assessment and Awards Manager, you’ll report to the Head of Assessment Delivery and lead a knowledgeable team comprising one team lead and four to five officers. Your focus will be on the delivery – not design – of assessments, ensuring learners are supported throughout their journey, from exam preparation to results and certification.
 
You’ll manage both paper-based and online exams, oversee marking and ratification, and ensure results are processed accurately and fairly. This role is central to maintaining the organisation’s reputation for excellence in assessment delivery.

Key Responsibilities
 

• Lead and support the Assessment and Awards team to deliver high-quality assessments
• Manage the full learner journey, including exam prep sessions and post-assessment communications
• Oversee marking, ratification, and awarding processes
• Ensure compliance with quality assurance frameworks and regulatory standards
• Provide guidance to team members and stakeholders on assessment policies
• Collaborate with internal teams to ensure seamless customer experience
• Deputise for the Head of Assessment Delivery when required
• Monitor budgets and contribute to financial planning

 
 
Experience Required
 

• Proven experience in managing and motivating teams
• Strong leadership qualities with a focus on performance management and development
• Excellent organisational skills and ability to meet deadlines
• Experience in assessment delivery within AO, EPAO, membership bodies, HE/FE, or training providers
• Ability to work flexibly, including occasional weekends
• Confident communicator with a commitment to service excellence
• Understanding of regulated environments and assessment standards

 
 
To Apply
 

• Short covering letter (1-2 pages maximum)
• CV

 
 
Deadline
 

• Friday 4th July 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a brand new role with Action Duchenne, leading our new Fundraising and Communications team. This role is part of the Senior Leadership Team.

Applications close at 9am on Monday 21st July 2025, with interviews likely to take place in the weeks commencing 28th July and 4th August 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Main Purpose of the Role:

To manage, lead and support the Fundraising and Communications Team to retain donors, increase income and provide clear direction for our communications. This role will involve supporting relationships with sponsors of Action Duchenne’s International Conference, developing and implementing the fundraising and communications strategy, and reviewing our case for support for our core work and projects.

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop and deliver on a clear fundraising and communications strategy, with annual action plans and clear objectives and KPIs for team members.

• Understand and keep abreast of sector trends and compliance updates relating to fundraising and communications

• Develop and maintain oversight of all budgets, targets, forecasts and processes relating to fundraising and communications

• Co-ordinate the prioritising of income streams, including community, individual giving, corporate, legacy and trust and grants

• Research, identify, and where there is capacity, pursue income generation opportunities that match the objectives of Action Duchenne

• Ensure Action Duchenne is compliant with all applicable elements of the Fundraising Regulator’s Code of Fundraising Practice, law, and the Charity Commission relating to fundraising

• Research, identify and apply to Trusts and Foundations with a clear pipeline

• Prepare reports for Trustees either for the full Board, or where required, to sub committees, which will include fundraising and communications progress against objectives.

• With a team keen to learn, provide leadership and hands on support to ensure objectives are achieved

• Undertake a review of all Communications materials, including social media and website

• Lead by example across the team and organisation

• Be part of, and therefore contribute towards and prepare for Senior Leadership Team meetings

• Identify existing or potential events to develop relationships with funders, including Action Duchenne’s annual international conference

• Feed in to the development of the international conference, led by the Head of Operations & Events

• Work with staff across the organisation to ensure all elements of work are collaborative, specifically when submitting funding bids or developing the annual international conference

• To maintain the contact database, keeping it up to date and accurate

• Continue to invest in professional development in yourself and your team, including safeguarding

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work. 

• Coordinate cover for the Support Team when there is sickness or leave.

Further details can be found on the person specification attached.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Impact Manager Job Description and Person Specification

Job Title: Impact Manager

Role Overview

This is an exciting opportunity to join Young Hammersmith & Fulham as we implement our recently approved Impact Measurement Framework. The Impact Manager will design and implement measurement systems that track progress against our strategic themes while building a stronger evidence base for the youth sector across the borough. This role will act as an impact catalyst (a change agent who drives outcome-focused thinking) for both Young H & F and its members, contributing to a 'culture of impact' where outcome measurement becomes routine and is embedded throughout our network.

Key Details

• Line Manager: Chief Executive Officer
• Salary: £38,000 - £45,000 pro rata (dependent on experience)
• Location: Hybrid -- Ed City Campus, Hammersmith & Fulham, and remote working (with regular on-site presence at Young H & F office and member locations)
• Contract: 12 months with potential for extension; Part-time (16-24 hours per week)
• Annual Leave: 25 days per year (pro rata) plus bank holidays and the Christmas closure period
• Start Date: September 2025

Key Responsibilities

Core Functions

System Design & Implementation

• Develop a comprehensive measurement system aligned with Young H & F's strategic themes and SMART targets (specific, measurable, achievable, relevant, time-bound goals)
• Create user-friendly data collection tools and templates for member organisations
• Establish baseline engagement metrics for all 100+ members and implement regular Net Promoter Score tracking
• Design and launch a pilot impact measurement programme across five member organisations

Data Analysis & Reporting

• Lead creation of quarterly insight reports and annual impact reports for stakeholders
• Develop compelling data visualisations and reporting formats for diverse audiences (trustees, funders, members, young people)
• Interpret data to identify trends and provide actionable recommendations to inform operational decisions

• Support team reporting to partners and funders

Member Engagement & Capacity Building

• Champion the value of impact measurement among member organisations
• Develop practical guidance materials and "low investment, high impact" data collection approaches that respect members' time constraints
• Support integration of outcome measurement into daily activities and member visits
• Design flexible delivery options for training and support (in-person and virtual)

Additional Responsibilities

Research & Innovation

• Conduct a member engagement audit to establish current baselines
• Implement efficient data collection at events and develop youth-led research approaches (research designed and conducted by young people themselves)
• Stay current with youth sector research and policy developments
• Track partnership funding and outcomes data

Quality Assurance & Compliance

• Maintain best practice standards in charity impact reporting
• Ensure full compliance with data protection legislation
• Implement appropriate data analysis tools and methods
• Align data strategy with organisational strategic plan

System Management

• Support implementation of impact data capture within our Plinth system (our internal database)
• Train team members on system usage for recording impact metrics
• Provide regular progress reports on agreed outputs and outcomes

  Person Specification

  Essential Skills and Experience

• Impact Framework Design: Experience creating measurement frameworks for charitable and youth-focused organisations
• Data Analysis: Proven ability to manage datasets, derive insights, and make data-driven decisions
• Capacity Building: Experience supporting skill development within small organisations
• Technical Skills: Familiarity with data visualisation tools and both quantitative and qualitative analysis methods
• Communication: Ability to present data clearly to diverse audiences (from young people to board members)
• Sector Knowledge: Understanding of challenges and priorities within the youth sector
• Trust-Based Approaches: Knowledge of collaborative, relationship-centred methods in impact measurement
• Personal Qualities: Meticulous attention to detail, excellent organisational skills, ability to work independently, proactive and solutions-focused mindset
• Values Alignment: Commitment to fairness, equality, and respect, aligned with Young H & F's values

• Desirable Skills and Experience

• Experience with membership organisations
• Knowledge of the Hammersmith & Fulham voluntary sector
• Experience in youth participation methodologies (approaches that meaningfully involve young people in decision-making)
• Familiarity with Net Promoter Score and member engagement metrics
• Experience designing and implementing pilot programmes

Benefits

• 7% Employer's pension contributions
• Travel and hospitality expenses covered
• Work phone provided
• Death in service payment of three times your salary
• Cycle to Work Scheme
• Tech Scheme for discounted personal laptops/smartphones
• Optional one-to-one external support for personal development
• Training opportunities
• Team lunches and away-day activities

Key Relationships

Internal: CEO, Communications and Marketing Manager, Relationships and Grants Manager, Membership Engagement and Sector Development Manager, Trustees, Project Support and Administration Officer

External: Young H & F's 100+ member organisations, pilot impact measurement cohort, Hammersmith and Fulham Council, funders and partners

About Young Hammersmith and Fulham

Young Hammersmith and Fulham is a membership charity dedicated to supporting young people and children's voluntary organisations in our borough. Our vision is to make Hammersmith & Fulham the best place in London for young people. Our mission is to assist our members in providing meaningful and memorable opportunities for young people.

We support over 100 organisations through exclusive member-only grants, funding support, targeted training, and other opportunities. Our free membership scheme benefits voluntary organisations that help children, young people, and their families in the boroughs of Hammersmith and Fulham.

Our 2025-2027 Strategic Plan

Development - Strengthening member capacity and quality to enhance opportunities for young people

Resources - Expanding impact through partnerships and effective grant distribution

Futures - Amplifying youth voice, developing leaders, and increasing participation for positive change

How We Work

• Securing funding for organisations to collaborate
• Providing grant funding
• Capacity development through networking, training, and qualifications delivery
• Campaigning for the rights of children and young people

Our Values

Accountability: Taking responsibility for using resources efficiently to achieve measurable results

Ambition: Setting aspirational yet realistic goals through informed partnerships and cooperation

Collaboration: Respecting and valuing others, recognising that diversity is a strength

Creativity: Embracing innovation and new ideas as an intelligence-led organisation

Integrity: Operating at the highest standards of honesty and behaviour, consistently acting in the best interests of children and young people

Our Principles

• Bring organisations together on equal terms
• Celebrate the cultural identity of youth organisations and young people
• Promote local development and ownership of youth provision
• Collaborate to build foundations for community involvement
• Commit to ongoing participatory review and evaluation with regular stakeholder feedback

Diversity and Inclusion Statement

Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate based on ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.

How to Apply

To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role.

Application Deadline: Thursday 10th of July 2025

Reports to: Director of Strategy

Staff responsibilities: Line manage four staff; Senior Social Media Officer, Communications Officer, Communications Assistant, Media Officer 

Hours of work: 37.5 hours, full time. The role is contracted until 31 March 2026, due to government funding.

Please note, candidates must be based in the UK.

This is an exciting opportunity to lead the promotion of Bikeability, the Government’s national cycle training programme, as a key member of the management team.

The Head of Marketing and Communications is responsible for the creation, development and delivery of marketing and communications activity with both internal and external audiences, including the Bikeability industry, schools, parents, the general public, media, and key stakeholders.

You will head up a team of talented communication experts, as part of the Strategy team, ensuring the delivery of all communications activity, including marketing campaigns, social media, press relations, industry engagement, and communications support to our public affairs strategy.

You will have excellent experience of delivering outstanding marketing and communications campaigns to increase brand awareness and drive service demand. You will have a collaborative approach and enjoy working as part of a team.  You will report to the Director of Strategy and be actively engaged in advising the executive team and trustees. 

Responsibilities:  

Lead the Promotions and Communications team to: 

• Develop and deliver The Bikeability Trust’s marketing, communications and media activities, including campaigns and project communications

• Manage relevant contracts with external agencies, including website management and graphic design

• Deliver the Bikeability social media programme to key audiences including parents, schools, internal Bikeability industry, and general public for wider awareness 

• Deliver communications support for Bikeability industry through a programme of regular communications 

• Work collaboratively with teams across the organisation to deliver effective project communication deliverables 

• Effectively manage team budget 

• Use media monitoring and brand tracking to evaluate impact and manage brand reputation

• Ensure evaluation and impact of communications work is collated and learning shared.

Enhance and improve strategic stakeholders’ engagement, including joint campaigns, cross-promotion and/or specific project activity to: 

• Ensure the Department for Transport and Active Travel England are fully engaged in any communications activity, working with them to amplify messaging 

• Work with cycling and active travel organisations on joint campaigns and promotions 

• Suport our Fundraising team to generate engagement and income from individual donors and corporate partners 

• Work with our agency partner to provide communications support to public affairs strategy 

• Ensure equality, diversity and inclusion are considered, and the Bikeability industry voice is at the centre, in all research projects and programmes. 

Provide communications leadership across The Bikeability Trust: 

• Champion and advocate the brand, supporting and motivating teams across the organisation to adopt our tone of voice and messaging 

• Track communications performance management and make recommendations for improvement 

• Deputise for the Director of Strategy in reporting to Board and attending Board meetings. 

Essential Skills and Experience 

• Minimum of 2 years leadership experience in communications, PR or marketing, including management of a small team.

• Experience of communications and marketing, including promotional campaigns 

• Experience of website management 

• Strong leadership and collaborative working style 

• Self-motivated with positive mindset 

• Excellent communication and analytical skills 

Desirable Skills and Experience: 

• Experience working in charity or non-profit sector 

• Experience working in cycling industry 

• Experience working with local and national government 

About The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.