Trust manager jobs in london, greater london
Age UK is hiring a Philanthropy Lead! We are delighted to be recruiting for this brand new role in Age UK's award-winning partnerships and philanthropy team. You'll be joining a team of c30 talented and dedicated colleagues working across philanthropy, corporate partnerships, trusts & foundations, statutory, all supported by a fantastic partnerships operations team. We work closely with colleagues in services to drive forward our restricted funding priorities and are well embedded within the charity.
It's an exciting time to join Age UK as we embark on a new income generation strategy to drive significant growth in income and impact, to end the crisis hiding in plain sight for older people.
We're looking for an experienced major donor fundraiser who has the passion, drive and strategic understanding to lead Age UK's Philanthropy programme. You will work to create a step change in philanthropy income & impact, aligned to Age UK's thematic priorities to tackle pensioner poverty, disconnection and health and care - locally, nationally and internationally. You will forge relationships to secure new donations and maintain existing donor relationships, whilst also leading and coaching a team you have the opportunity to recruit and build yourself.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Last date for applications Monday 17th November 2025. Interviews for shortlisted applicants will take place via Teams on Tuesday 25th and Wednesday 26th November.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Significant experience of developing philanthropy strategy, implementing major donor programmes and meeting annual income targets. A, I, P
- Significant experience of driving a pipeline of opportunities forward, making 7+-figure asks and supporting senior colleagues and volunteers to participate in the ask process. A, I P
- Proven outstanding donor-facing and relationship management skills with the demonstrable ability to communicate, influence, and negotiate successfully at the most senior level with donors and colleagues. A, I, P
- Experience of managing teams of fundraisers to work at pace to achieve targets and build long-term relationships with donors. A, I
- Proven success developing complex restricted funding bids that have secured six and seven figure multi-year investment from individuals. I, P
Skills and knowledge
- Confident when speaking to external stakeholders with the ability to influence at all levels, including senior business people and celebrities. I
- Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. A, I
- Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences - up to board level. A, I, P
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I, P
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, P
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. I, P
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from major donors is critical to achieving our strategic goals. A, I
- A high degree of diplomacy, tact and confidence. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with public fundraising teams to drive philanthropy and legacy prospecting. I, P
- Experience in developing and delivering major appeals/ campaign fundraising. I, P
- Experience in project management, reporting and analysing results. I
Skills and knowledge:
- Sound administration skills, including a good working knowledge of MS Office products and databases. I, T
Personal attributes
- A collaborative approach and the ability to work effectively with internal stakeholders in the wider Fundraising division and most other teams within the Age UK. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our Opportunities Programme, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.
You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping someone understand the impact of trauma, racism or poverty, to facilitating group discussions on healthy boundaries and emotional regulation, your impact will ripple far beyond the therapy room.
This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.
About you:
- You have at least a year’s experience providing psychotherapy or counselling to young people.
- You’re confident supporting both individuals and groups, and understand how group dynamics work.
- You understand the challenges young people face - especially those who’ve experienced the care system and/or experienced trauma.
- You can build trust with young people who may be wary of professionals and create a safe, supportive space.
- You value working alongside young people, involving them in shaping their own support and outcomes.
- You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note applications will be reviewed and suitable candidates invited to interview as applications are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified.
Interviews will take place at our Head Office in Kings Cross or a Young Person's service in Greenwich.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The London office address is 2 St Andrews Place, London. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place, with the Fundraising Administrator working from the Huddersfield office.
If the successful candidate is based in London, there is an additional £2,000 London weighting to the advertised salary.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Monday 17th November
Interviews are expected to be held on Tuesday 25th November in person.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.
Sounds great, what will I be doing?
As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.
Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.
Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.
Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.
A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.
Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.
The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.
Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Sheila McKechnie Foundation
The Sheila McKechnie Foundation (SMK) is here for people working to make lasting change, whether in their community, across society or for our planet. We connect the campaign community to grow in solidarity, share ideas and find common cause.
Campaigning is vital to a healthy society. In a free and hopeful society, people need to know they have the power to make a difference: they can envisage change and can push for that change to happen. For nearly two decades, we have run programmes for individuals and groups, offered support and advice and been a place to share knowledge on the keys areas of effective campaigning.
Each year, we work directly with up to 300 organisations and well over 1000 people. They are tackling a wide range of social issues across human rights, environment, health, housing, young people, and community. Whether improving disabled access on local transport, tackling financial inequality, or promoting solutions to global conflict, our mission is to help campaigners succeed.
About the Role
We are seeking an experienced Operations and Systems Manager to join our team. As Operations and Systems Manager, you will ensure SMK’s operations are well managed, and make sure that we have all the processes, technology and policies needed to operate effectively. We’re looking for someone to take initiative to improve things where needed and bring their experience from elsewhere to the team.
The Operations and Systems Manager will work closely with the CEO, Board and staff team of 6, and hold the relationships with our external IT, Accounting and HR providers. You will also play a key role within the organisation in shaping culture and supporting staff to carry out their roles to the best of their abilities.
For further information, please see the job description.
Flexible and Hybrid Working
Our office base is located in central London. You need to be in the office for a minimum of 1 day per week and further Team Days and Board Away Days. Travel and accommodation for working at our London office is at the job-holders own expense. Expenses incurred for SMK business outside London are covered by the charity.
The 15hours per week can be worked flexibly across Monday to Thursday, with a preference for them to include at least part of Monday and Tuesday to accommodate our weekly team meetings (Monday mornings) and Board Meetings which occur quarterly (Tuesday afternoons)..
If you have any questions about the role or process, please get in touch. We are happy to discuss any accommodations or adjustments needed to support your application or participation in the interview process. Please let us know how we can assist.
Closing Date 30th November, Interviews in person Tuesday 8th December
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
Why you want the job
How you meet the requirements of the role, as set out in the job description and person specification
Please note that generic application cover letters do not allow us to properly assess an application and will result in the application being screened out. Before shortlisting, personal and educational identifiers (e.g. name, age, places of study etc) will be removed.
Thank you!
Salary: £37,739.41 per annum plus £5023.71 London weighing allowance
Contract length: Permanent
Location: London Old Street (with flexibility to work from home)
Hours: 37.5 per week
Closing date: Tuesday the 18th of November at 11:30pm
Interviews will take place during the week commencing 24th November and will consist of a formal first-stage interview followed by a second stage
Shelter is looking for a new High Value Events Manager within our High Value Partnerships (HVP) team to deliver events for our High Value Partnership audiences across England and Scotland. Working to deliver first class events to attract and retain high value supporters in driving generosity for Shelter’s fight for home.
If you’re a creative, detail-oriented project manager with a real passion to deliver meaningful events to make a difference, we’d love to hear from you.
About the role
Shelter is looking for a dynamic and organised individual to become a High Value Events Manager to lead the delivery on inspiring and high-quality events for our High Value Partnerships audiences. This role involves engaging and retaining our high value supporters to create exceptional experiences for them that highlight the impact of their giving and continued support.
The role involves cross collaboration across teams, planning and delivering a variety of events, working from conception to executive and ensuring there is seamless coordination, strong ROI and excellence in supporter experience. It will include managing logistics, suppliers, budgets and systems and championing best practice in HVP Events across the organisation.
About you
You’re an experienced events professional with strong project management skills and a solid understanding of high value fundraising. A natural relationship builder, you’re confident with collaborating across different teams within and outside of fundraising to be able to deliver exceptional events for our supporters. You thrive in a busy environment, juggling multiple priorities with ease and your strong organisational skills ensure everything runs smoothly.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
How to apply
To apply, please click ‘Apply for Job’ below and submit a CV and supporting statement – this should be no longer than one side of A4. The supporting statement should outline how you meet the ‘About You’ and Shelter behaviours section of the job description.
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster.
£35,173.58 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please see our website for a full job description.
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
This role deputises for the Service Manager and/or Area Service Manager when required.
The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month.
What you'll bring:
Essential:
Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C)
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word
Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We are looking for an experienced and passionate Strategic Communications Manager to work as part of our Policy & Practice Team.
This is a 22-month fixed term contract to the end of September 2027, with potential to extend
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Policy and Practice work towards our corporate strategy objectives by elevating the voices of lived experience and diverse communities to influence system change and ensuring it is then delivered on the ground for people severely affected by mental illness.
How you will make a difference
The Strategic Communications Manager will shape and deliver the communications strategy for a landmark, mental health partnership. The partnership, funded by the Wellcome Trust, brings together over 20 leading mental health organisations in a coordinated effort to push mental health up the political agenda and drive transformational change in UK mental health care. The role will support the Influencing Partnership Strategic Lead, hosted at Rethink Mental Illness, and comms colleagues across the sector to deliver this.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
Registered Charity
501 - 1000
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Thank you!
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy and Trusts Team Coordinator
Contract: Permanent, 35 hours per week, Full time
Salary: £27,697 - £29,063 per year with excellent benefits
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality.
About the Role
As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day-to-day activities, including the management of our CRM system and working on special projects to support our strategy.
In this role, you’ll:
- Lead the team’s administrative support, helping us to keep running efficiently and effectively.
- Manage the income and expenditure monitoring processes, and play a significant role in the team's yearly business planning.
- Support the development of proposals and reports on WaterAid’s work
- Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations.
To be successful, you’ll need:
- Excellent organisation and time management skills
- A positive and can-do attitude
- Experience working collaboratively and building effective working relationships
- Experience of producing high quality communications for team members with ability to tailor for varied audiences;
- Demonstrable accuracy and attention to detail
- Ability to organise and maintain information storage systems
- Experience of streamlining processes for business efficiency
Closing date: Applications will close at 12:00 PM on 17 November 2025. Shortlisting and interviews may take place on a rolling basis, and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Salary: £37,739.41 per annum plus £5023.71 London weighing allowance
Contract length: Permanent
Location: London Old Street (with flexibility to work from home)
Hours: 37.5 per week
Closing date: Tuesday the 18th of November at 11:30pm
Interviews will take place during the week commencing 24th November and will consist of a formal first-stage interview followed by a second stage
Shelter is looking for a new High Value Events Manager within our High Value Partnerships (HVP) team to deliver events for our High Value Partnership audiences across England and Scotland. Working to deliver first class events to attract and retain high value supporters in driving generosity for Shelter’s fight for home.
If you’re a creative, detail-oriented project manager with a real passion to deliver meaningful events to make a difference, we’d love to hear from you.
About the role
Shelter is looking for a dynamic and organised individual to become a High Value Events Manager to lead the delivery on inspiring and high-quality events for our High Value Partnerships audiences. This role involves engaging and retaining our high value supporters to create exceptional experiences for them that highlight the impact of their giving and continued support.
The role involves cross collaboration across teams, planning and delivering a variety of events, working from conception to executive and ensuring there is seamless coordination, strong ROI and excellence in supporter experience. It will include managing logistics, suppliers, budgets and systems and championing best practice in HVP Events across the organisation.
About you
You’re an experienced events professional with strong project management skills and a solid understanding of high value fundraising. A natural relationship builder, you’re confident with collaborating across different teams within and outside of fundraising to be able to deliver exceptional events for our supporters. You thrive in a busy environment, juggling multiple priorities with ease and your strong organisational skills ensure everything runs smoothly.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
How to apply
To apply, please click ‘Apply for Job’ below and submit a CV and supporting statement – this should be no longer than one side of A4. The supporting statement should outline how you meet the ‘About You’ and Shelter behaviours section of the job description.
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Director - Burgh House
Salary: £60,000-£65,000
Location: Hampstead, London
Closing Date: 1st December
Burgh House is a Grade I listed Queen Anne home in Hampstead Village, renowned as a centre for arts, heritage, and community engagement. Since 1979, we have welcomed thousands of visitors each year to enjoy exhibitions, concerts, talks, and private celebrations in a unique historic setting.
We are an independent, self-funding charity with a strong reputation for creativity and resilience. We now seek an experienced and visionary Director to lead Burgh House into its next chapter, combining cultural ambition with sound commercial management.
The Role
* Develop and implement a strategic vision and business plan.
* Oversee a high-quality programme of art, music, heritage, and community events.
* Drive income generation through venue hire, fundraising, and partnerships.
* Lead and motivate a skilled team of staff and volunteers.
* Act as the public face of Burgh House, enhancing its profile and reputation.
Person Specification
Essential
* Senior leadership experience in a museum, heritage site, arts organisation, or similar charity.
* Strong financial and business management skills, including budgeting and governance.
* Proven ability to build relationships with donors, partners, and stakeholders.
* Experience in cultural programming and audience engagement.
* Skilled in team leadership and volunteer management.
* Commitment to heritage, public engagement, and community involvement.
Desirable
* Understanding of the challenges faced by independent heritage organisations.
* Connections within Hampstead, Camden, or London's cultural sector.
Why Burgh House?
"Burgh House is a place of welcome and inspiration at the heart of Hampstead. We are looking for a Director who shares our passion for heritage and community and who can lead us into an exciting new era."
- Chair of Trustees
This is an opportunity to lead one of London's most distinctive cultural venues, shaping its future and ensuring its continued success as a place of inspiration and community.
Recruitment Timeline
Application deadline: 1st December
First round interview: w/c 8th December
Final interviews: w/c 15th December
How to Apply
Charity People Ltd is acting as recruitment advisor to Burgh House on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack.
We are committed to equity, diversity, and inclusion. If you require any assistance or adjustment to make the application process work for you, please let us know.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity, and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g., age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Crisis Alternative Service in Havering.
Sounds great, what will I be doing?
An exciting opportunity has arisen to lead the development and operational delivery of the newly commissioned Havering Reset Hub, delivered in partnership with North East London NHS Foundation Trust. The Hub is a 365-day, out-of-hours crisis-alternative service offering a safe and supportive space for Havering residents aged 18+ who are experiencing or approaching mental health crisis or severe distress. Staff and volunteers provide compassionate support through assessments, safety planning, wellness and recovery action plans, and social prescribing, helping individuals navigate their challenges and access the right resources.
As Service Manager, you will drive the strategic growth and day-to-day operations of the Hub, ensuring high-quality service delivery aligned with contract requirements and organisational goals. You'll lead partnership development, performance monitoring, and reporting, while embedding co-production and equality strategies into the service. This role requires strong leadership, stake
holder engagement, and a commitment to continuous improvement to ensure the Hub remains responsive to community needs and integrated within the wider mental health pathway.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will bring substantial experience in managing services for individuals with mental health and complex needs, alongside a proven track record of leading diverse teams through all aspects of the employee lifecycle, including recruitment, supervision, performance management, and resolution of HR matters. You will have strong capabilities in service performance monitoring, maintaining high standards of care, and managing complex budgets effectively.
A deep understanding of mental health crisis management, safeguarding, and community care legislation is essential, as is experience working in partnership with statutory services, particularly the NHS. You'll be confident in developing and delivering support plans, promoting services to external stakeholders, and producing high-quality written reports. Proficiency in Microsoft Office and case management systems is required, along with the flexibility to work primarily out of hours, including evenings, weekends, and bank holidays, to support and oversee the delivery of the Havering Reset Hub.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outline of the role
The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.
Scope and accountability
Reporting to Head of Finance, the post holders role will include:
1. IT strategy and planning
- Conduct a full review of all IT systems and processes
- Develop and deliver the IT strategy in line with organisational goals
- Advise SMT on technology opportunities, risks and best practice
- Ensure systems are scalable, cost-effective and future-ready
2. Systems and infrastructure
- Ensure compliance with GDPR, cyber security and other relevant regulations
- Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
- Manage data security and backups
- Manage disaster recovery and business continuity planning
- Manage software licensing
- Work with the team leading IAPB’s Website
3. User support and training
- Promote effective use of collaboration and productivity tools across the organisation
- Develop user guides, training and resources to build digital confidence across the organisation
- Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
- Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas
4. Project and change management
- Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
- Ensure projects are delivered on time, within budget and to agreed quality standards
- Support digital transformation initiatives that improve service delivery and efficiency
5. Management and leadership
- Manage the relationship with external IT provider
- Manage the IT budget
- Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
- Manage the IT asset register
- Contribute to wider organisational planning
General
- The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
- The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
- To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
- To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
- To undertake any other duties that may be considered commensurate with the level of the post.
- The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.
Skills & Experience:
- Proven experience managing IT systems, networks and digital tools.
- Strong knowledge of information security, data protection and GDPR compliance.
- Experience managing IT suppliers, contracts and IT budgets.
- Ability to lead projects and deliver improvements.
- Excellent problem solving and troubleshooting skills
- Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
- Commitment to the values and mission of IAPB
- Experience working in a charity or not for profit
- International experience
- Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
- Strong ability to prioritise, work at pace, and under pressure.
- Ability and willingness to work flexibly in terms of hours and travel.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.
IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world. We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
Other Information
- Benefits include 30 days annual leave (plus statutory bank holidays)
- Pension scheme – 10% Employer contribution, no minimum employee contribution
- Group life assurance
- Hybrid working
- Flexible working
- Employee Assistance Provider
- Various family friendly policies
Registered Charity
21 - 50
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Thank you!
Platform’s North Sea Workers’ Transition project is building towards a managed phase-out of oil and gas extraction in the UK North Sea. We’re organising for an energy industry that protects the rights and livelihoods of the current oil and gas workforce and directs wealth back to communities, especially those impacted by industrial change.
We have been working with offshore oil and gas workers and their unions for 5+ years. In 2023, we published a groundbreaking set of 10 demands for a just energy transition away from fossil fuels co-created with offshore workers: Our Power: offshore workers’ demands for a just energy transition. Since publishing the report we have launched public advocacy and media campaigns based on these demands - working alongside industrial trade unions, national and grassroots climate groups, and oil and gas workers. We coordinate a first-of-its-kind coalition of industrial unions and climate groups working together on national worker transition demands.
As living conditions continue to decline and the climate crisis deepens, we are looking for a motivated and creative campaigner, who is able to lead the next stage of the project, and who has a strong understanding of anti-oppression and energy justice.
About the role
The Worker Transition Campaigns Manager will work closely with our Worker Organiser and Public and Community Ownership Campaigner, supported by our Organising and Advocacy Lead, Research Lead and Communications Lead.
You will be responsible for strategising, project managing and delivering the project. Activities will look like:
- Coordinating an existing coalition of climate groups and trade unions, including holding relationships with a wide range of key stakeholders across movements;
- Developing and delivering political advocacy and public campaigns strategies to win Our Power demands - including public ownership of energy - at a UK and Scottish Government level;
- Supporting the work of Platform’s Worker Organiser(s) to build links with energy workers and involve them in media, political meetings and/or campaigning activities.
This post would sit within Platform’s internal collective management structure and would therefore be expected to support the collective management of the organisation in addition to finance and fundraising-related responsibilities. This includes line managing 1-2 staff members after the 6 month probation period and attending collective management meetings.
Role Details
Hours: 4 days (32 hours) based on a 40 hour work week (5 x 8 hour days including a 1hr lunch break).
Contract: Permanent
Proposed start date: ASAP, depending on notice period.
Salary: £36,824.41 for 4 days (32 hours) per week (£46,030.51 FTE) is our baseline salary, adjustable according to our Socially Just Waging System. Terms and conditions apply.
Other benefits include: 30 days annual leave (pro rata) plus bank holidays, enhanced parental leave, enhanced sick pay allowance. We offer Wellbeing and Training and Development funds to all staff. All policies subject to review.
Location: The role will be formally based at Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible.
Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person meetings 3-4 times a year, usually at the London office, and other in-person meetings when required.
Responsible to: Management Group (MG), Trustees (in conjunction with the Treasurer)
You can find more details about the person specification and job description on Platform's website.
Registered Charity
11 - 20
Platform works towards a just future beyond fossil fuels.
The client requests no contact from agencies or media sales.