Trust Officer Jobs in Epsom, Surrey
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Our client is an international non-profit organisation dedicated to improving insights into global conflict and instability. By gathering and sharing data on trends in violence and unrest, they provide valuable resources for understanding complex issues impacting communities worldwide.
Their work informs research, journalism, and policy at the global level, serving as a trusted source for those shaping initiatives in peacebuilding and crisis management.
As a newly created position, the Fundraising Manager will report to the Head of Grants & Development and oversee a Fundraising Coordinator and Senior Database Officer. The role will be instrumental in implementing the organisation’s strategic plan to expand reach and impact and increase income by $10M over 3 years.
As Fundraising Manager, your initial focus will be developing existing and new relationships with institutional funders, working closely with the Head of Grants & Development. Developing relationships with foundations will be another priority area, with potential to leverage existing relationships that have arisen from tech-level engagement with foundations. In the longer term, plans include pursuing corporate sponsorships and developing income from individual donors (HNWIs).
As Fundraising Manager, you will:
- Implement the fundraising strategy in collaboration with the Head of Grants & Development and the Executive team
- Identify, build, and manage relationships with current and prospective donors across public sector funders, foundations, international organisations, corporate sponsors and individual donors
- Support the development of new projects/proposals in partnership with the Global Programs team, consulting with the Chiefs and Department Heads to ensure proposals align with their capacities
- Collaborate with the public sector licensing team to grow reach to public sector clients (corporates)
- Line manage and support a Fundraising Coordinator and Senior Database Officer
Ideal skills and experience:
- An entrepreneurial and resourceful fundraiser with experience of developing proposals and budgets and securing significant grants from institutional and international foundation sources
- Working with individual donors (HNWIs) and/or corporate sponsors would be advantageous, but not essential
- Evidence of excellent relationship management skills, with both current and prospective donors
- Ability to handle the complexity of managing multiple fundraising efforts globally
- Line management experience
Benefits include:
- 28 days annual leave including bank holidays, with a c.2-week office closure at the end of the year for the winter hiatus. Typically, this would be 2 weeks with varying start and end dates of the office closure. For example, this year the closure dates start on the evening of Friday 20th Dec with a return to work on Monday 6th January, providing 7 days when employees are offline in addition to bank holidays.
- Flexible hours – As a global organisation, there is not a requirement for employees to adhere to specific hours or timezones. Employees are encouraged to choose their own working hours, provided they overlap for a few hours with their team members, especially their supervisor and peers.
- A c.£110 monthly Communication Stipend to pay for internet services and cell phone services (added to salary payment, at a $150 equivalent in local currency)
- A one-off c.£380 Ergonomic Stipend ($500USD paid in local currency) for home office items
Expert recruitment for fundraisers and charities.
Are you passionate about making a tangible difference for people affected by cancer? The Mulberry Centre is looking for a dynamic Philanthropy and Partnerships Lead to drive forward our ambitious growth plans, building on our 20-year legacy of award-winning cancer support.
In this vital role, you’ll be at the heart of our fundraising strategy, helping to secure and grow income from trusts, corporates, and high-net-worth individuals. Working closely with our Head of Fundraising and Engagement, you’ll have the chance to make a genuine impact, crafting compelling proposals, building new relationships, and stewarding existing supporters to bring our mission to life.
The ideal candidate will have a proven track record in securing substantial gifts from trusts, high-net-worth individuals, and companies through engaging proposals, face-to-face interactions, and events. You’ll be a strategic thinker with excellent organisational skills, capable of prioritising and managing a demanding workload while delivering high-quality communications in reports, presentations, and meetings. We’re looking for someone with a deep understanding of small charity fundraising, the principles of relationship management, and the latest trends in donor engagement. You’ll have experience in prospect research, donor outreach, and stewardship, with the ability to communicate persuasively and build relationships across various levels of seniority. Skills in preparing project budgets, financial reports, and organising events are essential, and a familiarity with relevant legislation, such as Gift Aid and GDPR, is highly desirable. If you bring creativity, attention to detail, and a collaborative spirit, and are ready to make a difference in the lives of those affected by cancer, we’d love to hear from you!
At The Mulberry Centre, you’ll find a supportive team, inspiring mission, and the chance to help shape our future. If you're ready to channel your skills towards a meaningful cause, apply today and join us in our commitment to bring life-changing support to even more people.
Applications will not be considered wihout a covering letter explaining how you meet the person specifiction in the job pack.
The client requests no contact from agencies or media sales.
Are you experienced Health and Safety Manager looking to take on a challenging and rewarding role, with the opportunity to develop your skills and the autonomy to make the role your own? Working from home, the office and across multiple sites throughout the South East, you will be at the heart of H&S, driving performance and shaping a positive safety culture.
This is a new role within the South East Rivers Trust creating an exciting opportunity for the right person to shape and improve our health and safety. Using your knowledge, you will lead the development and improvement of H&S policies and practice, ensuring compliance with relevant legislation. You will provide support and expertise, as well as identifying any gaps in our current systems and designing solutions to overcome them.
You will have proven experience and relevant qualifications, ideally in a similar environment, excellent communication and organisational skills which can be utilised whilst working with all stakeholders. This varied role will see you working primarily autonomously, carrying out H&S inspection and audits, developing policies, investigating accidents and ensuring risk assessments are completed. If you are looking for a varied role in this field working for a charity whose aim is to have a positive impact on our environment, manage your own time and develop new skills, this role could be for you.
About Us
The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:
• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.
Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.
If you are interested in applying for this role please visit our website for more information, a full job description and application form.
How to Apply:
Please return the following documents:
- Your CV
- Completed Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on 17th November 2024. We reserve the right to close the recruitment early.
Interviews will take place week commencing 25 November 2024
Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.
We help rivers thrive again for communities and nature.
The client requests no contact from agencies or media sales.
This 9-month maternity cover is an ideal role for someone passionate about working at the timely intersection of climate and health, confident engaging with sustainability projects and policy work, and adept at both technical institutional funding proposals and creative partnership building. This role can be based in our office in Brussels, Belgium or can be a remote working position with the successful candidate based in the EU or the UK - HCWH Europe offers a four-day work week and a range of remote working options.
A proactive, skilled relationship builder with a strong track record of proposal writing and a keen eye for detail, you will work closely with colleagues from across our programme pillars (Circular Healthcare, Climate Smart Healthcare, and Safer Pharma) to develop high quality funding proposals and reports for institutional and philanthropic donors, with a particular focus on both European Commission funding and the building of new relationships with trusts and foundations.
You’ll also have the unique opportunity to contribute to HCWH Europe’s strategic planning process as we develop our next organisational strategy in 2025.
Please note an equivalent salary can be discussed in the relevant remote-working country. We are keen to hear from applicants from all backgrounds, so please do reach out if this role sounds right for you!
Successful candidates will be contacted by the evening of Thursday 21st November, and will be given a short written task to undertake.
Interviews will be held remotely (online) on Monday 25th November and Tuesday 26th November.
Please note that only candidates selected for an interview will be contacted.
Transform the healthcare sector to reduce its environmental footprint, become more resilient, and establish itself as a sustainable development leader
The client requests no contact from agencies or media sales.
High Value Officer
Home based, remote working
£28,000 pa plus excellent benefits
35 hours per week
The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Special Events Officer with setting up webinars.
This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.
You will:
1. Support the team with various CRM system processes, and ensuring records are accurately updated.
2. Support the Prospect Research Manager to identify new opportunities and sources of funding.
3. Streamline and managing electronic folders
4. Create purchase orders and invoices
5. Support the Trust and Major Donor teams with mailings (postal and electronic).
You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 17 November 2024
Interviews: w/c 25 November 2024
Supporting people who are deaf, have hearing loss or tinnitus
Can you help young athletes beat their personal best?
Then come and join a small team of doers, who have banned red tape, silos, politics and “computer says no” scenarios to work for a really uplifting cause. At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
We are looking to appoint a Digital Communications & Content Manager develop and deliver creative communication plans to interest, engage and inspire Sports Aid's audiences, galvanising support for the charity’s work by engaging in digital communications channels and platforms.
Does this sound like you?
· Proven experience in digital content creation, social media management and communications.
· Strong writing, editing and storytelling skills, with an ability to tailor content for different audiences and platforms.
· Proficiency in using social media platforms, content management systems and email marketing tools.
· Knowledge of SEO best practices and experience with web analytics tools (eg Google Analytics).
· Ability to work independently and as part of a team, managing multiple projects and deadlines.
· Experience in a charity, nonprofit, or sports organisation
The salary is £36,000-40,000,000 p.a. and opportunities for flexible working are available.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
Please apply by 22nd November with your CV and one page outlining what you believe would be the best opportunities in this role and the greatest challenges.
On receipt of your application you will be sent a confidential equal opportunities form which all applicants will be asked to complete.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working closely with the Head of Events and wider events team, you will be responsible for the management and development of the logistics of CFG’s events, including webinars, trainings, conferences and exhibitions. We are looking for someone who is solutions-focused, flexible and enjoys working on varied portfolio of projects. With experience in running a varied events portfolio, both in person and online, you will be able to work closely with external venue providers and CFG partners, managing all logistical aspects of events delivery. As well as having pride in your organisational skills and ability, you will also have a passion for developing new skills. This role will suit you if you are self-motivated and able to prioritise your workload and deliver a project to deadline.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
School Relationships Officer
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Your purpose
To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.
Your responsibilities
Relationship management and network
- Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.
- Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).
- Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders. This includes working with our large and highly successful Voice North East Group
- Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).
- Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.
- Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.
School journey and experience
- Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.
- Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.
- Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.
- Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).
- Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder).
- Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).
Your progression
Within 1 month, you’ll have:
- Got to know all of the different elements which go into our membership offer through experiencing them first hand.
- Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools.
- Begun to get to know the key stakeholders and member schools in your region.
- Built relationships with your closest colleagues in our Engagement and Programmes teams.
Within 3 months, you’ll have:
- Built relationships with the key stakeholders and member schools in your region.
- Supported member schools in your region to get started on their membership journey and to access membership benefits.
- Become confident using our CRM (Salesforce) to provide key data you need for success in your role.
Within 6 months, you’ll have:
- Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.
- Delivered regional network events and reflected on how these went with the team.
- Led a cycle of renewal in your region and used this to identify areas of strength/development.
From 6 months onwards, we expect for you to be:
- Taking ownership of the member journey and school experience of schools in your region.
- Proactively sharing insights from the frontline with the team to improve experience and engagement.
- Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.
This job is for you if...
- You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.
- You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.
- You care about the little details which make all the difference and get satisfaction from seeing things through.
- You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.
- You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.
Who you’ll work with:
- Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.
- Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach.
- Our Programmes team who lead and deliver our work with teachers on programmes.
Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. You will need to be based in Yorkshire or the North East to apply for this role.
Contract: Permanent, subject to successful probation review at 3 months.
Terms: Full Time
Application details
We are ideally seeking to appoint someone based in Yorkshire or the North East.
Please do not apply for this position if you are not based in this area of the UK
Closing date: Midnight, Tuesday 19th November 2024.
Interview date: Provisional dates for initial phone interviews 21st and 22nd November with second round interviews on Zoom w/c 25th November TBC
Start date: January 2024 or sooner if possible
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Leadership and Governance Officer (Maternity Cover)
Salary: £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Contract: 12 months – Maternity Cover
Location: London Office/ Hybrid
Job Profile
The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills.
The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them. The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees.
The post holder will ensure:
- That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently.
- That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions.
- That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly.
- That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public.
The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.
The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.
Key Responsibilities
Ensuring effective Governance (60%)
- Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner.
- Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.
- Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes.
- Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee.
- Manage the policy review processes and document management with support from the Leadership and Governance Assistant.
- Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025).
- To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant.
- Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner.
- Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders.
- Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.
Ensuring the effective running of the Executive Team (25%)
- Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team.
- Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.).
- Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget.
- Brief the Executive Team on matters arising as needed especially governance.
- Process organisational grants and memberships.
- Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church
Support to the Director (15%)
- Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely.
- When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments.
- Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant.
- When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary.
- Forward planning and ensure coordination of travel.
- Prepare briefings and presentations for the ED when required.
People Management
Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development. Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person specification
Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development.
Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions.
Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully.
Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them.
Job specific competencies
- Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results.
- Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well.
- Good understanding of charity governance requirements
- Communication and interpersonal skills that enable the person to interact across different cultural settings.
- The ability to process complex information and compose accurate minutes.
- Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail
- Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders.
- Ability to work with discretion and confidentiality.
Desirable
- Experience of working with/in a catholic church/NGO setting.
- Being able to work in Spanish, French or Portuguese.
- Experience in line managing others.
- Experience in managing budgets.
- Trustee experience.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Coordinator
Purpose
To implement the annual communications and marketing plan
Responsible to
Associate Director of Programmes and Business Development
Responsible for
None
Working with
Colleagues within the Fundraising and Communications Department, the wider
organisation and external contacts as necessary
Location
Hybrid with frequent travel to London office
Post
Full time
Period
Permanent
Grade
3.X
Salary
GBP 37,687
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.
Summary of Key Responsibilities
Key responsibilities include:
- Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
- Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
- Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
- All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.
Social Media and website
- Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
- Manage a calendar of social media and website activity
- Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
- Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
- Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
- Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
- Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
- Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.
Marketing
- Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
- Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
- Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
- Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
- Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
- Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
- Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.
Additional
- Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
- Contribute to the development of the fundraising and engagement strategy
- Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
- Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
- Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
- Identify ways of streamlining processes and improving ways of working within the charity
- Ensure individual compliance with RedR policies and processes
- Undertake other tasks as reasonably requested by the CEO and Associate Director
Specification
Essential
- Experience working in the charity sector
- Demonstrable experience covering a broad range of communication methods, such as:
- Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
- Building a case for support
- Using a Content Management System (CMS)
- Strong digital skills and an awareness of the importance of digital information in the sector.
- Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
- Experience maintaining websites and social media, including producing effective content
- Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
- Ability to research and identify communications opportunities
- Excellent attention to detail, especially in written work
- Ability to work well with a wide range of people from diverse backgrounds
- Up to date knowledge of key humanitarian or development issues and trends and
- commitment to the international disaster relief sector and RedR’s aims and objectives
- Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
- A commitment to the mission and values of RedR
Desirable
- Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
- Experience using MailChimp
- CIM certificate in Marketing
- A good understanding of Google Analytics
- Video editing experience
- Experience of working for an international NGO, preferably in the humanitarian or international development sector
What We Offer: Your Well-being, Our Priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:
Well-being & benefits
- 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).
Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £28,000 plus London Weight Allowance of £3,954
Start Date: January 2025
Closing Date: Wednesday 20 November 2024
First interview dates: Monday 25 & Tuesday 26 November 2024 (virtual)
We’re recruiting a Social Media Officer to lead our social media community management and content creation efforts. In this 12 month maternity cover contract, you will play a key role in enhancing our online presence and engagement, raising awareness for our animal welfare services and fundraising campaigns!
More about the role
This role focuses on social media content creation, community management, and moderation across all major platforms, including Instagram, Facebook, Twitter/X, YouTube, and TikTok.
As the lead moderator, you'll ensure all online interactions are positive, timely, and aligned with our brand voice, helping to build and nurture long-term relationships with our supporters.
Working alongside the Senior Social Media Officer, you will develop creative and engaging content that resonates with our audience, track social media performance, and collaborate with internal teams to ensure Blue Cross’s social media strategy is cohesive and effective. You will also produce reports and valuable insights from platforms such as Sprout Social, which will guide future campaigns and improve audience engagement.
What You’ll Be Doing
- Managing Blue Cross’s social media presence across key platforms (Instagram, Facebook, Twitter/X, YouTube, TikTok).
- Leading community management and moderation, ensuring positive, timely interactions with followers.
- Managing relationships with third-party moderation agencies, ensuring they uphold Blue Cross’s voice and positions across channels.
- Developing and curating engaging social media content that brings our pets' stories to life and supports rehoming appeals.
- Collaborating with the Senior Social Media Officer to create content, write scripts, and schedule posts while reacting to emerging social issues and trends.
- Tracking social media performance using tools like Sprout Social and producing reports with insights into community engagement, content performance, and social media trends to inform future campaigns.
- Working with teams across Blue Cross (including Customer Care, Media, and Public Affairs) to ensure our social media content aligns with our overall communication strategy.
About You
We’re looking for a passionate, self-motivated individual who thrives on creating content that engages and excites our online community. You’ll have experience moderating and managing social media communities, producing high-quality content, and using social media management tools (at Blue Cross we use Sprout Social) to track and measure success.
You will be a natural communicator with excellent organisational skills and a keen attention to detail. You’ll also be adept at managing multiple priorities while maintaining a high standard of work. Understanding what resonates with audiences and adapting your content to meet the needs of our followers will be key in this role.
A genuine passion for animal welfare is essential, and your ability to write warm, engaging content will ensure Blue Cross maintains its reputation as a trusted voice in the sector.
Essential Qualifications, Skills, and Experience
- Proven experience in social media moderation and managing large online communities.
- Expertise in using social media management tools, particularly Sprout Social.
- Strong understanding of social media analytics and the ability to derive actionable insights from platforms like Sprout Social.
- Experience in crisis management and working with internal teams to address complex issues on social media.
- Outstanding written and verbal communication skills, with a deep understanding of what works for our audiences on social channels.
- Proven ability to develop audience-focused content and manage content calendars across platforms.
- Proficiency in multimedia content creation, including tools like Canva.
- Extensive experience in digital communications, ideally within the charity sector.
- Proven ability to engage and influence stakeholders at all levels.
Desirable Qualifications, Skills, and Experience
- Experience working with influencers or brand partnerships.
- Working knowledge of content management systems.
- Familiarity with digital marketing techniques, including paid advertising.
- Knowledge of web analytics and how they integrate with social media strategies.
How to apply
Click the apply button and complete the online application process before the closing date on Wednesday 20 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles and fixed term contracts, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch!
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times.
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Senior Media Officer
Contract:12 Months Fixed Term Contract, Full-time, 35 hours per week
Salary: £39,358 - £41,325 per annum with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
From delivering proactive data-driven stories on the global water crisis, to creating impactful media stunts and campaigns and responding to breaking news such as flooding events and disease outbreaks, the role of a Senior Media Officer at WaterAid is varied and exciting.
If you have sound news judgement, a creative approach to PR, excellent writing skills and are passionate about making a difference to people's lives across the globe, this could be the role for you. Join WaterAid as a Senior Media Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
This role will be pivotal in delivering high impact, high profile UK and global media coverage for upcoming priority advocacy moments and public engagement campaigns, as well as supporting the day to day running of a reactive press office function.
About the Team:
To support an exciting and busy time in the WaterAid UK communications team, we are seeking an experienced Senior Press Officer to join our team on a 12 month contract. This role will involve close collaboration with our UK teams, country and regional offices, as well as managing relationships with external partners and stakeholders.
This is a full-time, Monday to Friday role. You will be expected to take part in our out of hours press office rota approx. every 8 weeks, and international may be required from time to time.
About the Role:
You will ideally have newsroom or busy press office or agency experience, work well under pressure, and be full of creative media ideas. As a news driven, creative and ambitious Senior Media Officer, you will lead on a wide range of media activities including timely statements, ground-breaking research reports, fundraising appeals and events, and key policy and advocacy moments.
You will also work on projects with celebrity ambassadors, corporate partners and staff from across WaterAid's global federation - all in support of WaterAid's mission to change normal for millions of people living without water, decent toilets and good hygiene so they can unlock their potential, break free from poverty and change their lives for good.
You will drive, develop and implement proactive and reactive media strategies, use your warm media contacts and build new contacts to achieve organisational communications objectives, including increasing awareness of the global water and sanitation crisis as well as our work around the world and our policy, fundraising and campaigning activities.
Specific responsibilities include, but are not limited to:
- Write audience centric media strategies for advocacy research and reports and campaigns, with political and public stakeholders in mind.
- Build and ensure effective media relations by establishing and nurturing relationships with key journalists and media outlets, maintaining media lists using relevant media databases.
- Ensure a responsive, agile news desk and respond to enquiries on the key issues we work on.
- Draft and distribute first class media materials, including press releases, media messages, statements, op-eds and thought leadership pieces, and lines against enquiry.
- Integrate media activity across communications and the wider communications and fundraising directorate to ensure media work is impactful and supports wider strategic objectives.
- Advise WaterAid staff up to the Chief Executive using your media expertise.
- Build on and maintain excellent relationships with teams across the organisation and in countries where we work.
- Help drive WaterAid's online media work and engage with bloggers, online journalists and social media influencers.
- Evaluate and report back on key campaigns to the team and rest of the organisation
- Brief journalists on and off the record, arrange radio and TV interviews where necessary and brief staff in preparation.
- Join the 24/7 on-call rota
About You:
- Proven experience in media relations, working in a busy press office, agency or as a journalist.
- Experience of working in a large, matrix organisation
- Experience of liaising with journalists of all levels
- Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles.
- Proven experience in launching policy and research reports and data-driven stories to the media
- Proven experience on working on public engagement and supporter focused media
- Excellent command of written English and editing skills, with the ability to craft compelling media materials and media messages at the highest quality
- Experience in developing and executing media strategies and securing impactful coverage.
- To have initiative, deadline driven, strong project management skills, able to work autonomously while contributing to a high performing team
- Willing to travel within and outside of the UK infrequently on travel to further media objectives.
- Creativity and tenacity.
- Ability to handle multiple projects and a variety of work simultaneously
Although not essential, we also prefer you to have:
- Experience running events with media audiences or attendance, including organising press events/press conferences.
- Experience of working on international issues including development, rights or humanitarian.
- Good understanding of social media
- Experience of working with corporate partners
Closing date: Applications will close 23:59 on Wednesday 20th November, 2024. Availability for interview is required week commencing Monday 25th November 2025.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking a Project Finance and Administrator to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and with an attention to detail, you will work closely with project coordinators and local partner organisations in the Democratic Republic of Congo to deliver exciting new projects expanding community land rights, sustainable livelihoods and forest protection initiatives.
About you
The ideal candidate should have demonstrable experience of providing financial and administrative support to projects within charity or international development settings. Proficiency in both English and French is essential, alongside experience a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.
For further details regarding the role and specific qualifications required, please consult the Job Description.
We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
The client requests no contact from agencies or media sales.
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: Wednesday 13 November, at 12 noon
Interviews: w/c 2 December 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
We are looking for someone with a breadth of communications skills and strengths. Our communications directorate encompasses 18 people, and the director of communications has responsibility for two direct reports and sits on our executive management team (EMT), also helping to shape strategy and development across our 100-strong organisation. As director of communications, you will play a pivotal role in developing and strengthening our communications directorate. This will include ensuring we operate in an integrated way across our communications, policy and strategy, development and engagement and corporate services and finances directorates, enabling us to build on our success as an outstanding membership organisation.
You will provide strategic leadership for the organisation’s communications, marketing, media, digital and design functions, providing high level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
To apply, please send a CV (no more than three sides) or equivalent biographical information, a short covering letter that explains your motivation and responds directly to part one of the person specification, to NHS Providers’ HR team.
Please also complete the online interactive equal opportunities monitoring form as part of your application.
If you have any queries about the role, please email these to us and someone from the team will assist.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.
About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.
You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.
You’ll also:
- Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly.
- Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
- Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required.
- Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
- Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing.
- Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
- Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.
About You:
- Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
- Experience of managing telemarketing, call handling and large-scale print campaigns
- Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted.
- Project management experience including identifying opportunities and managing through to implementation.
- Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
- The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives.
- Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns.
- Strong interpersonal skills and demonstrable experience managing external suppliers.
Although not essential, we also prefer you to have:
- Experience of working in the voluntary / fundraising sector.
- Experience of delivering supporter direct mail and communication programmes.
- Experience managing new product development and/or innovation projects.
- Empathy with and understanding of overseas development issues.
Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.