• Are you looking for volunteer roles ?

    Go to volunteering section

111

Trusts and corporate fundraising officer jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Closing in 4 days
The Institute of Cancer Research, Chelsea (Hybrid)
£33,200 per year
Posted 1 week ago
Closing in 5 days
The Forward Trust, Remote
£27,992 per year
Posted 1 week ago
Battersea Dogs & Cats Home, SW11, London (Hybrid)
£47,840 per year
Posted 1 week ago
Joint Council for the Welfare of Immigrants, London (Hybrid)
£60,000 - £65,000 per year
Posted 2 weeks ago
Closing in 7 days
Youth Endowment Fund, Multiple Locations (Hybrid)
£75,500
We are looking for an experienced Assistant Director of Public Affairs and Partnerships to support our re-endowment work at a senior level.
Posted 1 day ago
Closing in 6 days
The King's Trust, London (Hybrid)
£28,900 - £35,000 per year
Posted 2 weeks ago
Hastings Contemporary, Hastings (On-site)
Circa £30,000 per year, dependent on experience
Posted 1 week ago
Closing in 6 days
Breast Cancer Now, London (Hybrid)
£52,000 - £54,000 per year
Posted 1 day ago
Closing in 5 days
Caritas Care, Preston, Lancashire (On-site)
£77,744 - £83,546 per year
Posted 3 weeks ago
Screen Share UK, NW5, London (Hybrid)
£36,000 - £38,000 per year
Lead our digital skills support for refugees across the UK. You will manage the programme and team, and lead our monitoring and evaluation.
Posted 3 days ago Apply Now
Closing in 7 days
Clergy Support Trust, Westminster (Hybrid)
£32,000 - £34,000 per year
The Finance Coordinator role is a newly created position which will form part of our high-performing and supportive Finance Team.
Posted 5 days ago
Closing in 6 days
Democratic Progress Institute, Holborn (On-site)
£35,000 - £50,000 per year
Posted 1 week ago Apply Now
Page 7 of 8
Chelsea, Greater London (Hybrid)
£33,200 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

You will:

  • Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
  • Respond to supporters with empathy and compassion, applying our tone and voice and brand values
  • Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
  • Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
  • Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
  • Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
  • Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

To be successful, you’ll need:

  • Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
  • Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
  • Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
  • Practical experience of databases or customer relationship management systems
  • Experience at problem solving with a solution focused approach
  • Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
  • Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
  • Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
  • Ability to contribute ideas, approaches and insights that enable innovation

What We Offer

  • A supportive and collaborative working environment.
  • Opportunities for professional development and career progression.
  • Competitive salary and pension

Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

Application resources
Posted by
The Institute of Cancer Research View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 09 September 2025
Closing date: 23 September 2025 at 00:00
Tags: Advice / Information, Cancer, Database Management, Research

The client requests no contact from agencies or media sales.