Trusts and corporate partnerships manager jobs

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.

Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.

As Head of Donor Experience, you will:

• Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
• Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
• Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
• Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
• Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
• Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
• Lead insight generation and segmentation strategy to inform fundraising performance and income growth
• Establish and maintain a centralised compliance framework across fundraising activity
• Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns

Essential skills and experience:

• Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
• Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
• Experience managing and motivating teams to deliver operational excellence and performance improvement
• Experience designing and implementing strategy, annual plans and process improvements
• Strong working knowledge of CRM systems, data governance and supporter database management
• Confidence influencing senior internal stakeholders and driving cross-team collaboration
• Experience of reporting, performance analysis and using insight to inform decision-making
• Strong understanding of fundraising compliance, including GDPR and sector regulation

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Money and Mental Health has a trusted reputation and a strong track record of impact. We’re ready to take our fundraising to the next level, and we’re looking for an ambitious and talented Senior Fundraising Officer to help us grow our income, develop our fundraising culture and strengthen our relationships with funders.

The primary aim of this role is to help Money and Mental Health secure the income it needs to deliver its mission and further strengthen the charity’s financial footing for the future. This is a crucial role in our new Fundraising team, and the successful candidate will work across all elements of our income generation activities - from grant-writing to donor stewardship and pipeline development.

The role will have a particular focus on securing funding from Trusts and Foundations, but there will also be ample opportunities to engage corporate partners and other prospective funders. 

The successful candidates will have the chance to bring their ideas in terms of identifying new routes to funding for the organisation and shaping our income generation activities.

Key responsibilities:

Funding bids and proposals

• Draft and develop effective and impactful fundraising bids and proposals to secure both grant income and corporate sponsorship

• Project manage the process of developing funding proposals - including completing funding checklists, coordinating the team on relevant deadlines and booking in time for sign off from relevant colleagues.

Relationship management

• Play a key role in donor stewardship alongside Head of Fundraising and Senior Leadership Team (SLT), including grant makers, corporates and individual donors

• Support SLT in identifying - and building relationships with - relevant individuals within prospective funder organisations - including coordinating meetings.

• Ensure we stay on top of our grant requirements, including drafting grant reports and coordinating other team members to fulfil those requirements

• Work with External Affairs team to create excellent supporter journeys for online donors.

Pipeline development

• Work with Head of Fundraising to undertake research into new fundraising prospects and to develop a strong funder pipeline

• Stay on top of new developments in the charity sector and wider funding landscape

• Make recommendations to Head of Fundraising on new funders we should engage with or seek to build relationships with

• Maintain accurate pipeline data and prospect records, ensuring regular updates

Planning, strategy and vision

• Contribute to the delivery of our income generation strategy - including meeting relevant targets set out in the strategy. 

• Support the team with advance planning on funding bids, project managing complex cross-team processes, matrix-managing small project teams and ensuring all key milestones are met 

• Proactively suggest ideas for ways of improving our processes and ways of working to better support our income generation targets or better deliver our work.

About you:

We’re seeking someone who is ambitious, driven and emotionally intelligent. We need a relationship-builder and a clear and concise communicator, ready to step into an exciting new role and help build a fundraising function which leaves a lasting legacy.

Essential qualities 

• A proven track record of securing five-figure grants or income from trusts, foundations and/or corporate partners.

• A demonstrable track record of writing impactful and effective funding proposals, and leading the end-to-end process of applying for grants and reporting on those received 

• Strong copywriting skills, and the ability to articulate the impact from donations

• Excellent project management skills 

• Solid relationship management skills, with the ability to lead donor stewardship and develop excellent working relationships with key teams internally

• A genuine commitment to the organisation’s mission, as well as to the principles of equality, diversity and inclusion

• Ability to work independently and as part of a team, managing a busy to-do list

• Ability and desire to be hands-on and get stuck in

• Excellent attention to detail, record-keeping and commitment to high standards.

• Basic understanding of fundraising regulations, including Fundraising Code of Practice, and how they apply to your work

• Experience of working towards personal income targets and managing individual KPIs.

Desirable qualities 

• Experience using relevant trusts and foundation and CRM databases

• Experience of developing and managing a pipeline of funding opportunities, and advising colleagues on where to prioritise our resources

• Experience of fundraising for a small charity, think tank or a research charity

• Experience of working with project budgets.

We’re looking for an ambitious and creative Business Development Manager to help Honeypot transform the lives of young carers. This is a unique opportunity to grow sustainable income while making a real, visible impact. You’ll build inspiring partnerships with corporate businesses, spotting new opportunities and turning bold ideas into meaningful support for our charity. Working closely with a passionate fundraising team, you’ll research pipelines, open new doors, and champion our mission wherever you go.

If you’re an experienced fundraisier  (3 years or more in a charitable organisation), have business development experience, and be a natural relationship-builder who’s motivated by cause and purpose as much as performance, we’d love to hear from you.

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The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required. 

How to apply

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

Closing date: 17:00 Monday 2nd March 26, with interviews to be held on 10th March 26 online.

We are seeking an experienced relationship driven Fundraiser to take ownership of a strategic role with real influence.  You’ll own the philanthropy and major gifts portfolio — identifying, cultivating and stewarding high-net-worth individuals, high-value corporate partners and trusts & foundations — and shape a compelling case for support that unlocks multi-year funding and strategic partnerships.

In this new role you will close significant gifts, steward long-term relationships and see the measurable difference your work makes to patients and families.

This role is for you if:

• You’re motivated by securing high-value support and building long-term philanthropic relationships.
• You enjoy high-touch, strategic stewardship and personalised donor engagement.
• You’re confident working with senior leaders, trustees and external stakeholders in fundraising asks.
• You want to design and deliver a major-gifts strategy that shapes organisational growth.
• You seek a role where commercial awareness, relationship-building and impact reporting matter.

What you’ll be doing:

• Developing and owning a 3–5 year philanthropy and major gifts strategy aligned to our priorities and targets.
• Identifying, qualifying and cultivating major donor prospects, corporate partners and foundation opportunities.
• Delivering a stewardship programme for legacy giving.
• Preparing bespoke proposals, briefing materials and stewardship plans for high-value supporters.
• Leading solicitation and negotiation of major gifts, multi-year pledges and corporate partnership agreements.
• Working with a trusts & foundations fundraiser on applications, reporting and relationships to maximise grant income.
• Working with CEO/Board to involve senior leadership in cultivation and asks; coordinating donor visits and stewardship events.
• Maintaining CRM pipeline, forecasting, compliance with donor agreements and reporting on performance.

What we’re looking for:

• 3+ years’ experience with a proven track record in major gifts, philanthropy or senior fundraising.
• Exceptional relationship-building, presentation and negotiation skills with senior stakeholders.
• Experience writing successful trust/foundation proposals and managing grant relationships.
• Strong strategic thinking, pipeline management and financial forecasting abilities.
• Excellent written skills for proposals, reports and personalised stewardship communications.
• Discreet, professional approach to donor confidentiality and ethical fundraising practice.

Why join us?

• Influence service delivery directly by securing funding that expands and sustains Hospice care.
• Lead a strategic, high-profile fundraising area with visibility to senior leaders and trustees.
• Opportunity to build and shape a major-gifts programme and leave a lasting legacy.
• Flexible working and the chance to build meaningful relationships across our community and partner network.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: 16 March

In this pivotal role as Prospect Research Manager at Diabetes UK, you will lead on managing prospect research, pipeline development, and adhere to best practice across income streams with a clear strategy that focuses on sourcing prospective high value donors to fund key strategic ambitions. One in 15 of us is now living with diabetes. Together, we have the opportunity to change this for the next generation. We are looking for someone who is a strategic thinker, analytical, organised in their approach and who can demonstrate accuracy and attention to detail in their work.   Join us and be part of something truly transformational as we change the narrative around diabetes and create a more inclusive world.

Fundraising Manager - Tiphereth

About Tiphereth

Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs.

Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make.

Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world.

Role’s Primary Objective

The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy.

In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications.

This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences.

Key Responsibilities

1. Strategic Leadership

• Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values

• Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue

• Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base

• Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks

• Build business cases for capital projects and new initiatives requiring external funding

2. Major Gifts and Philanthropy

• Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts

• Develop compelling cases for support and funding proposals for capital projects and programme development

• Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting

• Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions

• Maximise tax-efficient giving through Gift Aid and other mechanisms

3. Grants and Trusts

• Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work

• Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals

• Maintain accurate records of applications, outcomes and reporting requirements

• Build relationships with programme officers and foundation staff to strengthen future applications

4. Marketing and Communications

• Lead the development and implementation of Tiphereth's marketing and communications strategy

• Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties

• Develop engaging content including the Annual Impact Report, newsletters, social media and website

• Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention

• Raise Tiphereth's profile through media engagement, events and participation in sector networks

5. Community Fundraising and Events

• Develop and grow community fundraising income including individual giving, regular giving and legacy programmes

• Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values

• Support and coordinate third-party fundraising by community supporters

• Explore corporate partnership opportunities aligned with our ethos

6. Team Development and Management

• Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two)

• Lead, manage and develop team members, fostering a high-performing, collaborative culture

• Manage budgets for fundraising and marketing activities, monitoring performance and return on investment

• Provide clear reporting on fundraising performance to the CEO and subsequently to the Board

Terms and Conditions

Salary

ca. £50k

Annual Leave

33 days including public holidays, rising with service

Pension

Total contribution at 9% with auto-enrolment pension scheme

Probationary Period

Six months

Notice Period

Three months

Additional Benefits

Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel

Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check.

Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability.

Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)

The Woodland Trust is looking for a Personal Assistant to support the Executive Director of Nature Recovery in their strategic and operational leadership role at the Trust.

The Role: 

• Manage the Director’s day-to-day activity, including diary management, forward planning, travel, daily updates and ad hoc requests.
• Handle incoming and outgoing correspondence, triage actions, maintain records and update Trust systems, including the CRM.
• Act as the main departmental point of contact, liaising with internal colleagues and external stakeholders.
• Prepare expense claims and maintain corporate credit card records using Business World.
• Monitor and report on departmental budgets with the Director and Management Accountant, supporting forecasting and annual budgeting.
• Support SLT recruitment, induction, onboarding and ongoing administration.
• Assist the Director in delegating and tracking SLT actions and priorities.
• Coordinate SLT meetings, agendas and papers; take minutes as required.
• Manage internal briefing processes for the Director, CEO, ELT and Chair.
• Coordinate ELT and Board papers, track actions and ensure governance deadlines are met.
• Organise SLT development activities, site visits and departmental meetings.
• Maintain and improve departmental systems, processes and ways of working.
• Support learning, wellbeing and a positive SLT culture in partnership with the People team.
• Collaborate with the wider PA team, sharing best practice and providing cover.
• Build effective internal and external relationships to support departmental objectives.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 

We are looking for candidates who have the following:

• Significant administrative experience at Director support level, including managing busy diaries and organising complex travel and logistics.
• Strong interpersonal skills, with the ability to build productive relationships and work collaboratively at all levels to meet deadlines.
• Clear, confident, and persuasive communication skills, both internally and externally.
• Highly self-motivated with strong organisational and planning skills, able to manage workload, prioritise effectively, and delegate when needed.
• Excellent verbal and written communication skills with strong attention to detail.
• Proven ability to handle confidential and sensitive information appropriately.
• Demonstrates initiative, innovative thinking, and problem-solving skills.
• Flexible, resilient, and able to adapt quickly and positively to change
• Excellent IT skills, including Microsoft Word, Excel, Outlook, Teams, PowerPoint, and Zoom.
• Desirable - Keen interest in the environment and/or politics, with a desire to learn about civil society and influencing positive policy and societal change.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Hearing Dogs for Deaf People – High Value Events Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £40,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high‑value engagement and fundraising events that advance the charity’s strategic priorities and long‑term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values‑led, relationship‑driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission‑focused, inclusive and delivers strong return on investment, while strengthening long‑term philanthropic commitment to Hearing Dogs for Deaf People’s life‑changing work.

This role requires a proven track record in planning and delivering high‑value fundraising or engagement events generating £100k+, alongside experience working with major donors, high‑net‑worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship‑led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high‑profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions‑focused mindset, and a genuine passion for Hearing Dogs for Deaf People’s mission, able to communicate impact in a compelling and inspiring way.

This is an exciting opportunity to help an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 9th March, 9.00 am. 

Fundraising Manager

Location: Office-based (London) Salary: £40,000-£45,000 per annum (DOE) Contract: Permanent, full-time (40 hours per week) DBS: Standard level required

The Opportunity

This UK-registered humanitarian charity is committed to breaking cycles of poverty through practical, sustainable and dignified support. Working from the London office, the Fundraising Manager will lead income generation across trusts and foundations, corporate partnerships, individual giving, community fundraising and events, helping to strengthen supporter relationships and grow the donor base.

Key Responsibilities

Develop and deliver an annual fundraising plan to meet income targets and diversify revenue streams.

Identify and pursue new funding opportunities across trusts and foundations, corporates, major donors, individual giving, community fundraising and events.

Produce high-quality funding enquiries and applications, working with finance on budgets and a full cost recovery        approach where appropriate.

Build and steward relationships with funders, corporate partners, major donors and individual supporters, ensuring timely acknowledgements and impact reporting.

Plan and deliver fundraising campaigns, appeals and events, using KPIs and insight to maximise engagement and income.

Maintain accurate records on the CRM (Salesforce), ensuring GDPR compliance and supporting reporting, reconciliation and Gift Aid processes.

The Candidate

Minimum 3 years' experience in charity fundraising, with a proven track record of personally securing significant income (c. £200,000+ per annum).

Demonstrable success securing grants from trusts and foundations, including applications for £10,000+ awards.

Experience developing corporate partnerships and cultivating major donors/HNWIs.

Excellent writing skills with the ability to produce clear, persuasive applications, proposals and supporter communications.

Strong organisation, attention to detail and the ability to manage competing deadlines; confident presenting to varied audiences.

Comfortable with data and systems, including CRM use (Salesforce preferred), and a working knowledge of GDPR, Gift Aid and fundraising best practice.

How to Apply

For further information and to apply, please apply using the link or contact syed at civitas recruitment for a initial discussion.

Lighthouse, Poole is seeking an exceptional and experienced Head of Development to play a pivotal role in shaping the future of one of the UK’s largest and most ambitious regional arts centres. 

This is a senior leadership position for a dynamic fundraiser with a strong track record of securing income from a wide range of sources, including major donors, trusts and foundations, and corporate partnerships. You will be passionate about the power and impact of the arts and confident in championing Lighthouse’s vision to supporters, partners and stakeholders at the highest level. 

Building on the significant success of the Development team to date, you will lead the delivery of an established and ambitious fundraising strategy, ensuring the charity meets challenging financial targets that underpin its long-term sustainability and strategic ambitions. 

As a confident and persuasive communicator, you will build trusted relationships both internally and externally, inspiring colleagues, donors and partners alike.

Managing and developing a small team, the Head of Development is a key member of Lighthouse’s senior management team, contributing strategically to the organisation’s overall leadership and future direction. 

Salary: £55,000.00 Full-time permanent. (part time considered) 

Closing date: Monday 9th March 12 noon.

1st Interview 20th March (online), 2nd Interview 27th March (in person). 

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Harris Hill is delighted to be working with a well-established organisation to recruit a Fundraiser in a newly created role focused on nurturing relationships and unlocking high-value opportunities across Wales.

Fundraiser – Relationship & Partnerships Focus
Wales (Remote) | Ideally based in or accessible to Cardiff
£31,500 – £36,500 + £500 per annum home working allowance
Full driving licence and access to a car preferred

You’ll be working closely with a long-standing and exceptionally well-connected volunteer board that has been in place for over 20 years. The heart of this role is relationship management — building trust, supporting board members to leverage their networks, and working collaboratively across teams to identify and secure corporate partnerships, major supporters and high-net-worth individuals.

This is an exciting opportunity to shape a role from the outset, with real scope to influence growth and strengthen income streams.

Key responsibilities include:

• Acting as the key relationship manager for a well-connected volunteer board
• Nurturing and stewarding senior supporters and local networks
• Working across departments to identify and develop corporate partnership opportunities
• Supporting the cultivation of high-net-worth individuals and major supporters
• Helping turn introductions and connections into sustainable income
• Contributing to income planning, reporting and pipeline development
• Representing the organisation at events and meetings across Wales

About you:

• Experience in fundraising, partnerships or relationship management
• Confident engaging with senior stakeholders and volunteers
• Strong interpersonal skills with the ability to influence and inspire
• Organised, proactive and comfortable working autonomously
• Ideally based in Wales, within reach of Cardiff
• Access to a car and ability to travel across the region

This is a brilliant opportunity for someone who enjoys relationship-led fundraising and wants to play a visible, strategic role within a supportive and well-connected network.

To apply, please submit your CV and a short covering statement outlining your interest and relevant experience by Monday 2^nd March 2026 9am

For a full job description and details on how to apply, please contact Hannah at Harris Hill on

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristic.

The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT.

Responsible to: CEO

Director of Finance & Corporate Services

The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT.

Finance Management

• Oversee budgeting, forecasting, and financial reporting processes.
• Ensure robust financial controls and compliance with charity regulations and accounting standards.
• Manage cash flow, reserves, and funding streams including grants, donations, and contracts.
• Maintain an annual and a five-year financial forecast to underpin the strategic objectives.
• Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances.
• Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement.
• Collaborate across departments to support financial literacy and budget ownership.

Governance & Compliance

• Prepare financial reports for CEO/SMT, the Board of Trustees and funders.
• Ensure compliance with The Charity Commission, HMRC, and Companies House requirements.
• Lead on audit preparation and liaise with external auditors.
• Lead on digital transformation for financial arrangements.
• Ensure there is a knowledge/awareness of fraud across the organisation.
• Ensure good risk management.

Finance, Sustainability & Compliance

• Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance.
• Ensure compliance with funding agreements across all the teams and services.
• Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation.
• A sound understanding of Islamic financial principles and their application within a charitable and governance context.
• Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT.
• Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis.
• Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions.
• Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities.
• Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests.
• Work with the CEO to identify new revenue-generating tactics.
• Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector.
• Lead on The Charity Commission reporting, including the annual review/trustee report and updating the organisation’s information held by The Charity Commission and Companies House.

Operational Excellence

• Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice.
• Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact.
• Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives.
• Over time, take on broader responsibility across departments, particularly in strengthening processes and embedding sustainable efficiencies.

Information Technology Management

• Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security.
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
• Evaluate the company systems and processes to coincide with the needs of the organisation
• Decide the need for upgrades, configurations or new systems and report to upper management.
• Direct the management of the ELMT website.
• Oversee the IT service provision ensuring it meets the ongoing needs of ELMT.
• Manage and develop the IT team, fostering a culture of accountability and continuous improvement.

General

• Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate.
• Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies.
• Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders.
• Work flexibly and undertake any other duties agreed between you and the Board of Trustees.
• Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams.
• Attend Senior Management Team (SMT), staff and committee meetings when required.