Trusts jobs
The Stella Maris (SM) Regional Port Chaplain is the friend of the seafarer during emergencies, through lonely and stressful times. They understand the difficulties the seafarer experiences away from home and their loved ones, for long periods of time. They will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.





The client requests no contact from agencies or media sales.
Hours: 37 hours per week
Salary: £27,694 - £30,024 p.a. (NJC Spine Points 10 – 15). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job shares and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the National Squash Centre in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
We particularly welcome applications from people of Asian backgrounds, disabled people, those with few or no formal qualifications (i.e. Level 3 or below), and individuals aged 55 and above. You can learn more about our approach in the GM Moving EEDI Plan. Applicants from these groups who meet the essential requirements of the role will be guaranteed an interview.
Closing date for applications: Sunday 5 October 2025
Interview date: Friday 24 October 2025
No CVs or agencies.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.





The client requests no contact from agencies or media sales.
POST
Manager (NUMbrella Lane)
RESPONSIBLE TO
Chief Executive Officer
RESPONSIBLE FOR
Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.
SALARY & HOURS OF WORK
Full Time – 4 days a week (30 hours)
Salary: Gross £35,000 pro rata £28,000
Term - Permanent
Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata
Pension: Workplace pension contributions of 5% per month will be paid by NUM
LOCATION OF THE POST HOLDER
The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.
ROLE SUMMARY
We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow. NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland.
The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians.
To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset.
The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.
ABOUT NUM
National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
NUM is run by our CEO and governance is provided by a board of Trustees.
QUALIFICATIONS AND EXPERIENCE
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At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.
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Proven people management skills, including line management, supervision and coaching of staff and volunteers
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Experience in project and partnership development, budgeting and fundraising.
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Monitoring and evaluation skills, including data collection and reporting to funders.
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Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.
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A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships.
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High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.
Applications close on 1st October 2025 at 5pm BST.
Please submit a CV (max 3 pages) and a cover letter (max 2 pages) including:
- Why you want to manage NUMbrella Lane
- Prior work experience and suitability for the role
You can apply via Charity Jobs or by sending to admin[at]nationaluglymugs[dot]org with your name and ‘NBL Manager’ in the subject line.
Please also include two references (including your most recent employer or any organisations you currently or have recently volunteered for) and an indication of when they can be contacted. Please Note: We will not contact your referees until after an offer is made.
The client requests no contact from agencies or media sales.
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.
The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our Vision to ensure that every student thrives at Brunel.
We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.
What’s the job?
This maternity cover role will have a significant and stabilising impact, ensuring co-ordination in governance, HR, and compliance for the Union of Brunel Students. The postholder will act as a key operational anchor, supporting legal integrity, staff wellbeing, and organisational continuity.
We are seeking an experienced and proactive individual to step into a vital fixed-term position during the maternity leave of our Head of People and Compliance. This role ensures continuity and excellence across governance, HR coordination and legal compliance.
You will work closely with the Trustee Board, Senior Leadership Team, and Union staff to uphold high standards in documentation, policy, and people management.
From servicing board meetings to managing recruitment and GDPR processes, your work will be central to our success, promote a positive workplace culture and supporting the Union’s mission to be a trusted and effective organisation for students, staff, and trustees.
This is a Fixed term role, completing on the 22nd May 2026.
Who you are:
You are a highly organised, empathetic, and values-driven professional with a passion for good governance and inclusive practice.
With excellent literacy and numeracy skills, you bring an understanding of charity, education, or similar sectors, alongside a working knowledge of key legal frameworks like GDPR, charity law, and equality legislation.
You will have experience of co-ordinating governance processes, supporting recruitment, and managing sensitive information with discretion and care. Whether you are preparing agendas, taking minutes, or liaising with trustees and senior leaders, you do so with clarity, professionalism, and integrity.
Your attention to detail is second to none, and you thrive in busy environments—juggling deadlines, solving problems independently, and adapting to meet the needs of diverse stakeholders.
Above all, you’re a team player who champions equality, diversity, and inclusion. You’re proactive, resilient, and committed to the ethos of a student-led charity and are content to pitch in where needed.
Why apply?
Because you're inspired by the opportunity to make a real difference in students’ lives.
As a Students’ Union and registered charity, our mission is simple but powerful: “To ensure every student thrives at Brunel”. We’re anything but corporate – a dynamic, values-driven team of passionate individuals committed to positive change. We work in an unconventional, energetic environment where creativity and purpose go hand in hand.
In return for your passion and commitment we offer a flexible and supportive workplace, and an excellent holiday allowance – all designed to help you thrive too.
We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability. We’re building a diverse, inclusive team that reflects and champions the diversity of our student community.
And just so you know – your application will be read by a real person. We don’t use AI to screen candidates, because we genuinely care about getting to know you. So, when you apply, write your personal statement as if you're speaking directly to us. We’re looking forward to hearing your story.
BENEFITS
We offer a generous benefits package to reward our staff's hard work and commitment:
- Pension Scheme – statutory workplace pension scheme ‘NEST’.
- Generous holiday allowance - 25 days a year plus bank holidays. Additional days are usually given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
- Long service - 2 additional days leave will be given after 5 years continuous service
- TOTUM Card - All Union career staff are entitled to receive a TOTUM student discount card free of charge.
- Free Union sport membership - Allowing access to 35+ sports clubs, and our Active@Brunel social sport programme.
- On-site parking – Parking on campus at a low-cost rate.
- Flexible Working - The Union adopts a flexible working environment.
- Hybrid working – The Union allows for the ability to occasionally work from home, based on business need.
- Personal Development - The Union is fully committed to investing in your future. If you are interested in a training programme which you feel would benefit you within your current position you can submit a training request via your line manager.
- Employee assistance programme
- Enhanced Maternity and Paternity leave
KEY DATES
Application Deadline: Monday 6th October 2025
Interviews: Week Commencing 13th October 2025
Start Date: To be discussed with the successful applicant, but ideally in November 2025.
OUR VALUES
At the Union of Brunel Students, our values are at the heart of everything we do. They guide our decisions, shape our culture, and define how we support our student community. We’re proud to stand by these principles:
- Driven by You
- Open to All
- Passionately positive
- Integrity
These values are more than just words, they’re the foundation of our work and the reason we exist: “To ensure every student thrives at Brunel”.
To find out more about our values and how they influence life at the Union, visit our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an experienced content officer to create and share our charity’s impact, stories and campaigns in new and compelling ways to help raise awareness, grow our audience and drive engagement.
This is a hands-on role and requires someone with proven experience of creating high-quality, creative and engaging content across print and digital platforms, including video, email, web and social media.
If you’re excited by the opportunity to create and deliver a wide variety of content which makes a difference to women, sick kids and their families, we’d love to hear from you.
Please see our job information pack for further details on this role and what we as a Charity have to offer!
Interviews will be held at our office at 5 Rowchester Court, Whittall Street, Birmingham, B4 6DH on Wednesday 22 October.
The client requests no contact from agencies or media sales.
Job Title - Advocate for Children and Young People with Disabilities
Contract - Permanent
Hours - 35 hours per week
Salary- £25,500 – £29,500 per annum depending on experience
Location - Hybrid - a mix of working from our London office, homeworking and visits to young people in the community.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
We run a range of children’s rights projects, including providing advocacy for children in care, care leavers, children with disabilities and homeless children, as well as other children and young people in need of the support of Children’s Services.
At Coram Voice we have a wealth of experience advocating on behalf of young people with disabilities, and recently expanded our work with children with disabilities through our Disability Outreach Project. We work side by side with some of the most vulnerable children and young people in society and reach out to those who have missed the support they need. Join us as we work to transform the lives of children and young people, by supporting them to uphold their rights and actively participate in decisions about their lives.
Coram Voice is part of the Coram group of charities that develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life, and we work together to do this from our leafy campus in Bloomsbury.
About the Role
You will:
- Provide direct advocacy support to children and young people with disabilities, in and on the edges of the care system. You will hold a caseload, and be committed to championing the rights of these young people, working with a broad range of other stakeholders and agencies to do so.
- Support with developing the quality of services and projects delivered by Coram Voice to children and young people. This includes under Coram Voice’s Disability Outreach Project. It is an exciting time to join this project, which has recently expanded to include educational advocacy in addition to social care focused advocacy.
- You will support in the promotion of good practice across both Coram Voice and external organisations, building equitable and inclusive practice across the sector for children and young people with disabilities.
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification. For the right candidate, we may also be able to offer this post as a Trainee position, and offer support to gain qualifications. The salary offered will reflect the candidate’s experience and skills.
Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.
Recruitment process
Following shortlisting, successful candidates will be invited to attend interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will be required to take part in a Warner style interview as part of our safer recruitment processes given the nature of the role. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. When completing your application form, please address the person specification in order to demonstrate how you are suited to the role as please note we do not take CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11:59pm, 12th October 2025
Interview Date: Weeks commencing 13th and 20th October 2025.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Tower Hamlets.
£13.85 an hour on a zero-hour contract.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
About you:
Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Learning Disability Service in Slough.
£40,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Service Manager will be responsible for the operations of one service in Berkshire (Slough) which supports one individual to live in his own home.
The individual is a sociable and engaging man with a warm sense of humour and a deep appreciation for nature, music, and familiar company. He lives with a diagnosis of moderate learning disability, autism spectrum disorder, psychotic illness, epilepsy, and type 2 diabetes, all of which require thoughtful and consistent support. The customer has been living successfully in his current placement for over ten years, where he benefits from the continuity of staff who know him well, understand his routines, and help him maintain a sense of safety and autonomy.
The role will provide line management for a team of seven Specialist Behaviour Support Workers, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for the customer and a good working environment for colleagues.
The service has received a CQC rating of Good. The current team size includes 5 FTEs (Specialist Behaviour Support Workers) plus 2 FTEs Waking Night Support Workers, ensuring comprehensive support coverage across all shifts.
The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.
The anticipated start date for this role is October.
Due to the nature of the service, this position is restricted to males only.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Part time Peer Support Worker to play a pivotal role in our Complex Needs Service in Hillngdon.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You will bring strong prioritisation and time management skills, with the ability to work dynamically and remain calm under pressure. With good IT proficiency, including MS Word, Outlook, and internet-based tools, alongside excellent literacy and numeracy, you will be confident producing clear written correspondence and maintaining accurate records. You will demonstrate a solid understanding of safeguarding issues and the ability to address them effectively, while also supporting the induction of new peer staff and volunteers. Your strong communication and partnership-building skills will enable you to work both independently and collaboratively within a team, building positive relationships with colleagues, external partners, and service users.
Drawing on lived experience of mental health care pathways, you will have a deep understanding of the issues faced by individuals with a range of mental health conditions. You will know how to communicate effectively and provide support with dignity and respect, quickly building trust with service users, carers, and professionals. With well-developed listening and verbal communication skills, you will be able to engage appropriately with individuals in crisis, as well as statutory and voluntary agencies. Your knowledge of recovery tools, mental health and wellbeing services, and local support networks will allow you to assess needs, risks, and aspirations effectively, ensuring appropriate signposting and person-centred support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About More Than A Roof:
More Than A Roof is a charity dedicated to empowering individuals and families experiencing homelessness. Our vision is a world where everyone has a secure home, and no one needs to stay in temporary accommodation to avoid homelessness. We work alongside vulnerable people in temporary accommodation to improve their lives and communities, unlock their potential, and open new possibilities. We provide practical and emotional support and stability, aiming to make any stay in temporary accommodation short, rare, and non-recurring. We work in close partnership with organisations like The Housing Network, Community Shop and a large number of Local Authorities.
The Role:
The CEO will be responsible for leading the strategic growth, fundraising, and external engagement of More Than a Roof. This role will focus on developing and communicating the charity’s mission, building strong partnerships, and securing funding to expand our impact across the UK.
The CEO will act as the external face of More Than a Roof, engaging supporters, funders, and strategic stakeholders to raise awareness and increase income. While the charity exists to support individuals & families experiencing homelessness, delivery of frontline services and direct engagement with residents is undertaken by our partner organisations, such as The Housing Network. The CEO will ensure that the voice and experience of those we support shapes our fundraising narrative, advocacy, and programme design, without duplicating the operational role of our delivery partners.
Key Responsibilities:
- Work alongside colleagues at The Housing Network to support individuals and families (including individuals over 18’s, families, and prison leavers) as they move into temporary accommodation.
- Facilitate connections for beneficiaries within the local community in Leicester, helping them build support networks.
- Signpost beneficiaries to relevant external support agencies and services to address their diverse needs (e.g., health & wellbeing, training & life skills, employment, financial matters).
- Collaborate closely with on-the-ground partners, such as Community Shop in Leicester, to ensure integrated support.
- Collect and maintain accurate beneficiary data and records, ensuring compliance and contributing to outcome reporting.
- Actively support the charity's social media presence and engagement.
- Play a key role in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
- Regularly report to and support the Board of Trustees, providing updates on beneficiary progress and charitable activities.
About You:
We are looking for an exceptional individual who is passionate about making a tangible difference in the lives of people experiencing homelessness. You will be a self-starter with a proactive approach, comfortable working independently as the charity's first paid employee.
Essential Skills & Experience:
- A proven track record of working in a local charity, demonstrating an understanding of the charity sector, particularly in the field of homelessness.
- Confidence and a highly self-motivated approach, capable of managing your own workload effectively.
- Knowledge and understanding of the homelessness sector, its complexities, and challenges.
- Solid understanding and practical experience of safeguarding principles and procedures.
- Familiarity with trauma-informed care principles and their application in support settings.
- Experience in crisis intervention and the ability to respond effectively in challenging situations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and families, supporters of the charity and external stakeholders and funders.
- Strong organisational skills with attention to detail for accurate record-keeping and data collection.
- A proven track record in successful fundraising, with the ability to contribute to and lead fundraising initiatives.
- Proficiency in using IT for record-keeping, communication, and social media.
Desirable Attributes:
- Experience working with diverse client groups including families, individuals over 18, and prison leavers.
Qualifications:
No specific formal qualifications are required for this role, however, this is not an entry-level position for someone stepping into their first charity job. Relevant experience and knowledge are paramount. A proven track record in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
Benefits:
- Competitive wage.
- Pro-rata paid annual leave.
- Pension scheme contribution.
- Travel expenses.
- Flexible working hours.
We want to see a world where everyone has a secure place to call home, and no one has to stay in temporary accommodation to avoid homelessness.
The client requests no contact from agencies or media sales.
Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience
Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023.
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively.
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.
Key objectives
· Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
· Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
· Support all staff with SharePoint migration project ensuring effective record management
· Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation
Key responsibilities
Finance
· Raise sales invoices
· Process credit card transactions
· Credit control & reconciliation of the sales ledger
· Financial management of shop takings
· Process bank & cash transactions
· Bank reconciliations
· Produce financial reports & other ad hoc duties as required by the Financial Controller
· Gift Aid Claims support
· Training in and promoting use of XERO to staff
CRM Administration
· Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts
· Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations
· Day-to-day administration of the Museum’s Friends & other membership schemes
· Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to
· Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
· Lead on development of improving existing CRM systems within Beacon CRM
· Assist in data capture and gathering to support fundraising compliance & applications
· Training in and promoting use of CRM to staff including building reports.
Admin support
· Basic IT support working with outsourced IT contractors and the Operations team
· Manage the ordering of office items
· Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
· Supporting the Director’s Office Project Manager with governance & meetings
Other
· To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team
Person specification
Essential :
· Excellent financial, administration & analytical skills
· Experience of financial systems such as Xero, Sage or QuickBooks
- Good understanding and experience of Excel
· Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
· Solid experience working with not-for-profit databases, such as Beacon CRM
· The ability to also work independently and take initiative within a small team
· Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
· Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems
· An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times
· Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
· An interest in and engagement with the work and ethos of the Museum
· An interest in and engagement with the arts, heritage and/or music
· Experience of working in a finance or fundraising environment
Benefits
• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform
Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct 2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025
How to apply:
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form.
On this application form you need to provide:
- Your contact details
- Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
- What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
- An explanation of why you wish to work for us
- Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).
Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.
Please note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.
About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care. Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives.
The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).
Examples of our work include:
- Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners.
- ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.
- Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds.
For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Head of Policy and Research
Preferred timezone: Brussels-based preferable, or within CET +/-2.
Deadline: 10th October
About Climate Catalyst
Climate Catalyst is a U.S. based non-profit dedicated to galvanising the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. We work to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by:
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Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and collaboration potential is high.
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Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions.
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Advising on strategy, bringing creative communications, advocacy and movement building expertise to build power across the climate community to catalyse action.
To date, we’ve used this model successfully to build a strong and empowered communications network to challenge dominant narratives holding back progress in tackling the climate impact of aviation, to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands restoration across Europe, and to spark action in India that led to commitment from the Ministry of Steel to develop green steel policy.
About The Role
The Programme Manager will form part of our European programme team, working closely with our functional leads to deliver impactful strategies that target emissions reductions from heavy emitting industries in the EU. This role will focus mainly on the issue of Chemicals Decarbonisation - where experience is preferable but not required - and take the lead on delivering EU-targeted activities and outputs. This role is initially set as a 12-month contract, with potential to extend, and will report into our Head of Policy and Research.
What you will do
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Work with Climate Catalyst colleagues and partner organisations to develop policy options, positions and recommendations for European chemicals and to ensure effective engagement of business across different stages of our campaigns;
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Identify policy options and contribute to determining strategic policy positions and recommendations for decision-makers and those who influence them.
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Strengthen and build relationships of trust with key businesses, business NGOs, trade associations and other private sector actors
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Conduct stakeholder mapping, research, and analysis to identify strategies and tactics to effectively engage businesses and potentially investors in support of our policy objectives.
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Build knowledge in the field of decarbonising chemicals, with a specific focus on policy mechanisms such as the EU Emissions Trading System and Carbon Border Adjustment Mechanism.
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Lead strategies with partners for successfully targeting and engaging businesses to achieve goals and objectives to influence government policy
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In collaboration with partners, strategically engage C-suite executives and senior business leaders in support of campaign objectives, drawing on your network and the networks of other colleagues and partners as relevant
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Keep track of climate policy, technology, and economic trends pertaining to the private sector internationally, and specifically in Europe.
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Engage subject-matter experts, consultants, and researchers as necessary to support our strategies.
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Produce business-orientated outreach and policy advocacy materials – including memos, brief reports, letters of commitments, talking points, and speeches for business leaders.
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Produce scopes and terms of reference for targeted research on essential chemicals which will shed light on trade offs and influence our target audience.
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Represent Climate Catalyst at relevant events and forums organised by partners and businesses associations.
What You Would Bring
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At least five years of demonstrated experience in engaging businesses towards policy advocacy relating to climate change issues.
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Experience engaging with EU policy-making processes
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Experience of working in multi-disciplinary teams to deliver on organisation-wide strategies.
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Knowledge and understanding of the key issues pertaining to decarbonisation of the chemicals sector or other industrial decarbonisation policies and areas pertinent to Europe.
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Strong initiative and an ability to work both autonomously as well as within a team.
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Strong interpersonal and communication skills including the ability to distil complex issues for a lay audience.
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Ability to establish and maintain strong working relationships with the network of civil society organisations and progressive businesses.
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Awareness of the potentially diverse opinions and voices of Climate Catalyst’s partners and ensure they are taken into account in our policy positions and recommendations.
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Ability to adapt and respond positively in circumstances where priorities need to shift quickly, and be open to working on different issues over time.
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Humble, with low ego and ready to roll up your sleeves.
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Committed to our values of courage, collaboration, diversity and learning.
Additional Information
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This role is fully-remote, with a stipend available for use of co-working spaces.
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Our working language is English. Fluency in an additional European language is highly valued.
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This position requires travel. We anticipate at least two international work trips during the contract period. It will also likely require travel to EU Institutions in Brussels, as well as to events and meetings with European partners.
Compensation + Benefits
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Pay is competitive in all hiring regions. The salary for this role in EUR is €62,000
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Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.
Diversity at Climate Catalyst
Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.
Equal Employment Opportunities
Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.
How to Apply
To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Fundraising Lead, you will already be a passionate grant writer or fundraiser looking to expand your role, incorporating grant writing and fundraising. You will innovate and bring unique ideas to the role, developing a strong foundation to lead a successful fundraising team.
This is a fantastic opportunity to join our Essex wide charity and play a pivotal role in supporting and empowering people to age well.
Key Responsibilities and accountabilities:
· Prepare and manage fundraising budgets, forecasting potential income and expenditure for fundraising initiatives.
· Monitor, evaluate, and report on fundraising activities, providing regular progress updates to the Finance Manager and leadership team
· Lead on prospect research and pipeline development to maximise future funding opportunities.
· Working closely with colleagues across the organisation to develop fundable and fully costed proposals.
· Develop and maintain relationships with existing and prospective funders, donors and partners.
· Manage an existing database of individual donors. Develop ideas to expand one off and regular donations. Keep donors informed with regular updates.
· Preparing cases for support and submitting compelling written bids and complex grant applications as appropriate.
· Researching and identifying appropriate funders whose criteria match organisational development goals.
· Represent Age Well East at public speaking and networking events in the local business community (across Essex) virtually and in person when required.
· Working with marketing team to showcase partnership activity on social media, website, bespoke newsletters and press preparing and editing case studies.
· Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working.
· Deliver and own fundraising strategies that will excite and motivate donors to support Age Well East.
· Train, mentor, and coordinate the contributions of volunteers and staff engaged in fundraising activities.
· Innovate new initiatives and campaigns to diversify income streams, e.g., digital fundraising, community fundraising, and corporate partnerships.
· Liaise with finance and service delivery teams to report on grant expenditure and impact, ensuring funders’ requirements are met.
· Support the organisation’s mission, values and strategic aims, acting as an ambassador of Age Well East in all fundraising activities.
Vehicle and business insurance required as there will be some travel across Essex.
Empowering people to age well
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disability Service in Newham.
£32,164.00.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, and occasional out of hours work when necessary.
For a full job description, please visit our website.
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you looking for a rewarding role where you can make a real difference to people affected by MND?
We are seeking an MND Connect Adviser to join our dedicated Services and Partnerships Directorate. This is a unique opportunity to provide support, guidance and information to individuals and families, so they feel informed, reassured and better equipped to manage the impact of MND. As an MND Connect Adviser, you will be part of a supportive team who make a meaningful contribution every day.
Key Responsibilities:
- Respond to helpline calls, emails and forum posts promptly and appropriately.
- Use active listening and sensitive questioning to offer tailored support and guidance.
- Provide information about MND Association services and signpost to external advice where needed.
- Support people in complex cases by liaising with health and social care professionals, multi-disciplinary teams and MND Care Centres.
- Keep accurate records and carry out administrative tasks, ensuring data protection and confidentiality.
- Monitor service delivery standards and contribute to improvements where needed.
- Identify and act on issues of risk, including safeguarding, referring concerns appropriately.
- Promote the Association’s information resources and values in every aspect of your work.
About You:
- Experienced in an information-giving role, ideally including telephone helpline support.
- Skilled in active listening, with the ability to demonstrate empathy and help people prioritise concerns.
- Clear and confident communicator, able to explain complex and sensitive issues in a supportive way.
- Resilient when supporting people in distress, with patience and understanding.
- Able to provide information through written, digital and social channels.
- Experienced in using contact centre or CRM systems, with good working knowledge of Microsoft Office 365.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 - 3 days per week.
Joining us as an MND Connect Adviser means you’ll be part of a team that works together to deliver trusted information and emotional support when it’s most needed. If you have the skills and experience outlined above, we would love to hear from you.
Take the next step in your career and apply today to become an MND Connect Adviser at the MND Association.
The client requests no contact from agencies or media sales.