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Birmingham, West Midlands (Hybrid)
London, Greater London
£23,400 - £26,400 per year (depending on location)
Job description

Job Title: Volunteer and Tutor Recruitment Coordinator

Salary: £26,400 (inclusive of £3,000 London weighting)

Closing Date: 5th August

Reporting to: Head of Volunteer and Tutor Recruitment

Contract: Full Time, Permanent

Job Location: Midlands/London with travel to the London office around twice a month

Interview date: Thursday 08th and Friday 09th August

Start date: 19th August (negotiable)

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy and Impact, Volunteering, Fundraising and Communications and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.

Our values


We support students and our people to develop the skills and knowledge to accomplish their goals.


We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.


We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.


We respect and value individuality and engage diverse voices to achieve our mission.


We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role

Our volunteers and tutors are fundamental to TAP’s work and the sessions provided by our volunteers and tutors are key to the impact we have on our students’ outcomes. The volunteering and group tuition function is responsible for all stages of the volunteer and tuition process including recruiting volunteers and group tutors, training and onboarding them and ensuring they have an enjoyable experience.  Volunteers and tutors work online with students in one-hour long sessions, supporting them with either academic studies or providing skills-based coaching.

This role is instrumental in recruiting volunteers and group tutors and is key in managing relationships with external organisations and providers of volunteers and group tutors.

For this role you will need meticulous attention to detail and excellent organisation, communication and presentation skills. The ability to work successfully with external organisations and work collaboratively with internal teams to achieve collective goals is essential.

We are committed to safeguarding and promoting the welfare of children and young people and will expect you to share this commitment. 

Role responsibilities 

The Volunteer and Tutor Recruitment Coordinator will be responsible for:

  • Recruiting volunteers and tutors to target
  • Managing relationships with key contacts at corporate partners, volunteering platforms and universities
  • Working with Head of Volunteer and Tutor Recruitment to develop the recruitment strategy
  • Providing data and maintaining accurate records on CRM systems and spreadsheets
  • Delivering engaging information sessions
  • Responding to volunteer queries and expressions of interest
  • Creating and maintaining volunteer adverts
  • Developing engaging collateral
  • Supporting with group tutor recruitment and coordinating and delivering interviews
  • Working cross-organisationally with the Partnerships and Communications teams
  • Supporting the wider Volunteer and Tutor Management team with other aspects of volunteer onboarding as required
  • Other reasonable tasks in line with your role as requested by the Head of Volunteer and Tutor Recruitment

Person specification

We are looking for the right individual who will be a great fit for the role and the team. We recognise that someone with the right skills for this role could currently be working in a position that does not involve volunteer or group tutor recruitment. Full training will be provided to help the right candidate transfer their skills and thrive in this role.

As this role involves regularly leading volunteer recruitment events and sessions it will involve regular travel to partner organisations, of which the majority are based in London. There is flexibility for hybrid working, however the position will require regular attendance in London at The Access Project’s and our partners offices.

Essential characteristics and experience:

Highly organised

  • Excellent organisational and planning skills, meticulous attention to detail
  • Can problem solve and juggle tasks within a busy team environment
  • Happy to work autonomously with minimal supervision and to take initiative
  • Excellent time management skills

Confident communicator

  • Experienced in presenting in front of small and large groups
  • Excellent written communication
  • Experience providing front line client or customer service
  • Good at building and managing relationships
  • Excellent written and oral communications skills

Record keeping and management

  • Proficient in use of Excel
  • Confident in recording, maintaining and managing Excel spreadsheets

Value driven

  • Committed to promoting and safeguarding the welfare of children
  • Passionate about tackling educational disadvantage, with a commitment to our mission and values

Desirable to have experience of:

  • Recruiting and coordinating volunteers in a paid or voluntary capacity
  • Public speaking
  • CRM systems
  • The voluntary sector


  • 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
  • PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
  • Employee Assistance Programme, a 24-hour helpline for staff
  • Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
  • Interest-free travelcard loans
  • Cyclescheme loans
  • 3 paid Volunteering Days
  • Employer’s pensions contributions (3%)
  • CPD options
  • The Access Project welcomes requests for flexible working arrangements

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Equal Opportunities Statement

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission. 

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.


All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

  • Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
  • Proof of qualification is required before the appointment is confirmed.
Posted by
The Access Project View profile Company size Size: 21 - 50
Posted on: 22 July 2024
Closing date: 05 August 2024 at 17:30
Tags: Volunteering Management,Recruitment

The client requests no contact from agencies or media sales.