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Action Tutoring, Remote
£27,164 pro rata per annum plus London weighting of £2,339 if applicable
Posted today
Closing tomorrow
Start, Salford (On-site)
£40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
Posted 1 week ago Apply Now
Page 1 of 1
Remote
£27,164 pro rata per annum plus London weighting of £2,339 if applicable
Part-time (30hours per week)
Temporary (Until 21st August 2026)
Job description

About the opportunity

The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.

As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers

You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
 

Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026. 
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.

Duties and responsibilities

  • Process DBS checks for volunteers (training provided). 
  • Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
  • Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
  • Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning. 
  • Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
  • Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:

  • The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
  • Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
  • Previous professional experience handling sensitive personal information appropriately.
  • Proficiency in using Google Workspace.
  • Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
  • Evidence of adapting quickly to using a CRM system.

You will likely be more successful in this role if you have: 

  • Experience managing DBS applications, including supporting applicants with inquiries.
  • Experience using Salesforce CRM for administration.
  • Experience using Zoom to schedule online events.
Application resources
Posted by
Action Tutoring View profile Organisation type Registered Charity Company size 51 - 100

Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Posted on: 18 September 2025
Closing date: 12 October 2025 at 23:00
Tags: Administration, Training / Learning

The client requests no contact from agencies or media sales.