Ux Jobs
Salary: Up to £41,000 per annum plus generous benefits
Contract: One-year maternity cover, full-time
Location: Victoria, London (hybrid working with one to three days in the office each week)
Closing date: at 12 noon, Thursday 08 August 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers is digitally transforming, and the digital team, which sits within the Communications directorate, is a key part of making that happen. This Senior Digital Officer role supports the ongoing strategic development of the organisation in key digital marketing areas, including website, analysis and evaluation, audio-visual outputs, eMarketing, and social media. The role will also support wider membership communications activities.
A substantial part of this maternity cover role will be supporting the senior digital manager deliver the organisation’s new website. This will entail project managing the website redevelopment work and launch, working closely with our digital agency as well as with colleagues withing NHS Providers. Alongside this, you’ll be supporting work on our new content strategy, ensuring our digital channels reflect the outcomes and working on development of analysis and evaluation across the organisation.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
Closing Date: 6th August
Application Process: Please ensure you apply with a Supporting Statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We’re looking for a Digital Content Executive to join our incredibly talented and passionate team. You’ll work with us to create engaging web content and exceptional digital experiences to support people affected by dementia.
Our website provides vital advice and support to millions of people affected by dementia and inspires our supporters to be a force for change by campaigning, joining events and fundraising.
We work with people affected by dementia to tell their stories and create content that reflects the full range of their experiences. Informed by user research and analytics, we seek to optimise our digital platforms, making them easier for our audience to understand and use.
As well as designing and optimising web content, the successful candidate will advise colleagues around the organisation on best digital content practices, such as writing for the web, SEO and accessibility. They will collaborate with teams to ensure our digital content always represents the needs of people affected by dementia and our supporters.
This is a homeworking role, but you will be required to travel to attend some meetings and team-days, so you must hold a current UK passport and reside in the UK. There is flexibility for more frequent office-working if desired. We are happyto discuss any preferences before or during the application process.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
Interested? To apply for this role please click on the 'Apply' button at the bottom of the page.
About you
- Experience of designing and publishing website content using a CMS
- Excellent editorial skills
- Understanding of the key the principals of good content design
- Passionate about sourcing, writing and publishing content
- Experience of working collaboratively with content editors and authors
- Experience using analytics, UX and SEO tools to review content
- Experience in content marketing, copywriting, or SEO content optimization
- Detail-oriented with strong analytical skills and the ability to interpret data to drive content decisions
Person Specification
- A highly confident individual who can effectively communicate at all levels
- Verbal and written communication skills to liaise with a diverse range of stakeholders
- Have excellent writing and editorial skills, as well as a very keen eye for detail
- Effective planning and organisation skills
- Be self-motivated, creative and confident enough to take the initiative
- Be innovative and imaginative; capable of creating engaging content and generating ideas
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Digital Product Officer
Location: This post is hybrid, with an office base in Leeds, requiring an average of at least eight days a month face-to-face working, with occasional travel to other locations in England, Wales and Northern Ireland.
Contract: Full-time, permanent
Salary: £33,000pa
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for someone to support our Digital team to plan, maintain, track, report on, optimise and evaluate the performance of our website, which in turn supports service provision through our network of delivery partners. Ensuring our pages can be found easily by users, this role will analyse and report on performance data, including insights into user behaviour, and work with the team to make suggestions for improvements, ensuring all activity is insight-driven and audience focused. This covers end-to-end digital journeys from external sources, through the site and related platforms, and conversions and goal completions.
All of this involves excellent technical and people skills, working with a range of people at all levels, including colleagues, suppliers, partners who deliver our services, and supporters. We are looking for someone who is also very adaptable and comfortable to work in a changing environment as we develop our new digital approach, starting with a major project to transform our website.
To apply please send a copy of your CV by applying on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: Monday 29 July at 9am.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
We are looking for a part-time Making Music Platform Support Officer to work with our Assistant Membership and Services Manager to support members with the Making Music Platform Service.
Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.
The 18.75 hours (2.5 days) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager, but we would expect you if at all possible, to spend at least 1 day each week in our office by London Bridge. The FTE salary for this post is £27k, that means the actual salary is £13.5k a year.
The Making Music Platform is a web-based system designed to be used by people who are mostly not IT specialists. We are looking for someone who is technically minded, has some experience of working in the backend of database and website systems (general technical aptitude is important but knowledge of HTML or CSS is not essential), excellent customer service and communication skills to support our members via email and on the telephone, and good problem-solving skills. Full training on the specifics of Making Music Platform will be provided.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible for communicating, developing and marketing the charity’s impact, brand and charitable purpose. Working across the trust, the Senior Marketing Executive raises awareness of the charity’s brand and its work supports the Fundraising team in meeting their objectives. Additional focuses of this role are supporting Lottery player stewardship, and marketing activities for the Community and Corporate fundraising team.
Press:
- Write and deliver press releases focused on fundraising and charitable activities
- Support the Head of Marketing to realise opportunities for positive national coverage
- Build good relations with press stakeholders
- Monitor media activity and opportunities for greater coverage, including broadcast
Stewardship:
- Continue development of audience segmentation and user experience
- Develop acquisition and retention campaigns utilising a mix of digital tactics
- In collaboration with marketing team colleagues, engage supporters online and offline
- Monitor ROI of campaigns
Case Studies:
- Collaboratively and independently, create video & written Case Studies in-line with agreed budget and in collaboration with Senior Marketing Executive (Case Studies & Resources)
- Maximise and report on reach and impact of all Case Studies
- Hold positive relationships with suppliers, colleagues and service users
- Manage content requests and content management platform with Marketing team
Website:
- Responsible for SEO, analytics and improvements, in liaison with Web Developers
- In collaboration, write and publish a schedule of stories that champion care and fundraising
- Ensure website content is inclusive and accessible
Social media:
- Manage a varied schedule of content in collaboration with marketing team colleagues
- Create engaging content that reflects hospice services
- Deliver positive and measurable supporter stewardship across all social channels
Video:
- Produce, film and edit videos that show daily life at the hospices and family interviews
- Manage relationship with suppliers and filmmakers
- Create videos for Fundraising team
Advertising:
- Manage planning, performance and reporting of digital ad campaigns
- Develop ‘always on’ Google Grants campaigns
This is a full time, 12 month maternity leave contract.
Benefits include flexible working options, 28 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters.
Our Mission is to always provide outstanding care for children, young adults and families.
The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home.
An exciting opportunity has arisen for a Digital Product Officer, who will be responsible for helping the Digital Product Team to manage and improve the user experience of our user-facing platforms.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As well as supporting the development of engaging experiences for our digital users, you will be a key contact person for our internal users – developing user guides, maintaining our SEO activities and liaising with teams across the organisation as well as supporting the management of a range of digital projects.
You will have excellent interpersonal skills, be highly organised and excited to learn about new digital platforms while adding your experience in working with websites and analytics tools to the team. You will have the opportunity to interact with colleagues at all levels across the organisation and deepen your digital skillset.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Barnardo’s to find their Senior In Memory & Legacy Marketing Executive.
Barnardo’s offer a fully remote working environment, with occasional travel to their offices for meetings.
Reporting into the Legacy Marketing Manager, you will lead and manage the regular recruitment of in-memory supporters via a range of channels including direct mail, telemarketing, broadcast and digital media, events and other channels. You will be responsible for excellent supporter stewardship and developing the free wills programme.
Key Responsibilities:
· To lead on creating and implementing a new offline and online in[1]memory marketing and stewardship programme which will include: managing data selection briefs, creating creative briefs, developing content and artwork using internal or external resources and liaising with other teams as appropriate.
· Manage the administration of and reporting on the Free Will-writing schemes. Manage the promotion of the Free Will schemes in direct mail, telemarketing campaigns as well in digital channels.
· Manage Barnardo’s in-memory digital journeys, working with Barnardo’s Digital Fundraising team to manage website content, optimise website user experience and develop digital journeys.
· With the support of the Legacy Marketing Manager, develop and test a legacy events programme.
· Ensure accurate data input of supporter information on the supporter database, supporting the capture of response data into results spreadsheets, monitoring and circulating results. Responsible for collating monthly reports and other reports for the Team as appropriate.
· Manage fulfilment and thanking processes, ensuring that all donors are thanked with appropriate sensitivity using online and offline communication channels.
· To support the overall Legacies team promotion of the importance of gifts in Wills and in-memory giving to internal and external audiences.
Person Specification:
· Highly desirable to have in-memory experience and Legacy Marketing knowledge, ideally gained in a large organisation, and a strong understanding of Direct Marketing, with a track-record of success.
· Experience of managing direct marketing campaigns across a wide range of media, including managing creative production, writing data briefs, managing print production and monitoring results.
· Experience of using data and insight to inform future plans.
· Experience of influencing and negotiating with stakeholders that have differing priorities across departments in order to achieve common goals.
· Ability to accurately input data, maintain systems and report from team databases.
· Effective and sensitive relationship management of legacy and in-memory supporters.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels (website, email, advertising, social media and print). Collaborating with Marketing, UX Design, Graphic Design, Video and Social Media you will identify and meet audience needs whilst raising income and engagement to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.
Our successful candidate will have:
- Clear understanding of content design best practice
- Experience using data and insights to create user-centred content and user journey maps
- Proven track record of high quality copywriting and/or significant editorial experience
- Confidence running workshops and championing content design best practice
- Excellent interpersonal, verbal and written communication skills
Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen. We provide a range of services for people affected by spinal cord injury, and this provides us with a unique insight into the issues they face in their day-to-day lives.
The Digital Marketing Coordinator is a new role, that sits in a newly established Communications and Marketing team. Our organisation is growing, and we now need to step up our game in how we deliver our digital communications to our many different audiences.
It is a fantastic role for someone who enjoys both creative digital communications and analytics and metrics.
This is an exciting time to join Back Up and a real opportunity for the Digital Marketing Coordinator to use their creativity, passion, innovation, and experience to help us reach and engage more people through digital communications and to help shape the team.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
How to apply
Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 4th August with:
· A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
· A completed equal opportunities form (this is optional).
Interviews will be held during w/c 19 August. If you are not available then, please indicate this when you apply.
We welcome all questions about the role, please email Liz @ backuptrust . org . uk find out more information.
We will acknowledge receipt of your application, and then let you know if you will be invited to interview.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
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The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Ecommerce Assistant to join our amazing team.
Location: Scout Store, Lancing (with hybrid working)
Salary: £27,726 Per Annum, Band D, Level 3
Term: Permanent
Working Hours: 35 hours per week
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About the Ecommerce Assistant Role:
As our Ecommerce Assistant, you will support the Ecommerce Specialist in delivering the Scout Store ecommerce strategy and optimising the customer journey across the site. Housekeeping and maintenance are at the core of the role, to ensure the best experience for our Scout Store customers.
What we are looking for in our Ecommerce Assistant:
- Good attention to detail and the ability to maintain accuracy in a fast paced environment
- A strong interest and understanding of ecommerce platforms, trends, and strategies
- Proficiency in MS Office Suite and experience with e-commerce software/systems
- Enthusiastic individuals who are willing to learn
- Strong organisational skills
Key responsibilities as our Ecommerce Assistant:
- Maintain homepage, landing pages, blog posts and other site information pages across two functional websites.
- Conduct regular site audits on both sites ensuring the best user experience, including daily site walks.
- Manage all product listings ensuring accuracy in product descriptions, imagery, categorisation and filters.
- Creation of new categories on site to maximise conversion.
- Support the Ecommerce Specialist with management of the product image process, including sample management.
- Support the SEO Specialist with fixing broken links and any site investigation.
- Conduct regular competitor analysis making suggestions for continuous site improvements.
As our Ecommerce Assistant in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
Closing date for applications: 11.59pm Thursday 1st August 2024.
Interviews will be held: Week Commencing Monday 12th August 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.
We’re looking for a passionate IT Support and Logistics Associate to help us build a future where internet access is available to the individuals and communities around the world that need it the most.
Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide.
Key info
Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London
Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.
Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5%
The essentials
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support
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An interest in technology and network engineering
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A desire to grow and excel in a unique role covering a wide range of skills
Flexibility
Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site.
What’s this role’s purpose?
This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.
Interview process
3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours.
Reporting to…
This role will report to the Project Delivery Lead
Benefits
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Flexible working
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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Designated L&D budget
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Volunteering experience, seeing Jangala in action!
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Team days out
About the role
The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay - connected in remote contexts worldwide
Key Responsibilities
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Technical Support (60%)
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Provide first and second-line technical and troubleshooting support for our partners in challenging environments.
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Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks.
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Contribute to the product design and development process using experiences from troubleshooting and deployment.
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Capacity Building: train partners, develop documentation, and improve service offerings.
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Logistics Support (30%)
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Prepare and dispatch packages from London workshop
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Liaise with customs organisations globally, ensuring compliance with import regulations.
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Handle equipment stock management and manage shipping processes
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Other (10%)
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Conduct site surveys and determine equipment needs.
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Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)
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The impact you can make
Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.
Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.
Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.
Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience.
Candidate requirements
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.
Essential
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support or as a network engineer
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An interest in technology.
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A desire to learn in order to grow and excel in a unique role covering a wide range of skills
About you
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Enthusiastic and diligent
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Versatile and thorough
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High attention to detail
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Self-motivated and able to prioritise workload
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Strong problem-solving skills
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Passion for social impact
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Independent yet collaborative
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A passion for technology
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Excited about working across critical processes
About Jangala
Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population.
Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow.
We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world.
During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations.
Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK.
To apply, please send:
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A CV
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A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit
The client requests no contact from agencies or media sales.
Finance Systems Officer
The Vacancy
As part of the wider Connexional Team, the finance team seek to continually review and provide budget holders with management and analytical reports that help them to understand the financial consequences of their strategies and decisions. We use a number of finance applications to process and analyse financial data and produce reports that help our stakeholders make informed decisions. The Methodist Church has embarked on a transformational journey, and with a strong focus on technology-driven solutions, we are committed to enhancing efficiency, productivity, and colleague satisfaction.
We are currently seeking a talented Systems Support Officer to join our dynamic team, working with IT, Finance and also non-finance colleagues.
As a Systems Support Officer, you will work with and support our Finance Systems Analyst, the finance team and other colleagues within the Connexional team in administering our finance systems, developing financial reports, troubleshooting and supporting colleagues in finding systems solutions. You will work collaboratively to analyse data, provide training to users and make suggestions that will improve operational efficiency.
You will work with both internal and external stakeholders to ensure the provision of accurate and timely reports and be able to analyse the data produced in a meaningful way.
There will also be the opportunity to work on new projects and initiatives to support information and user experience across the Connexional Team.
If you are a highly motivated and organised Finance System professional with a passion for delivering exceptional results, we want to hear from you!
About You
- Proven ability in a similar role, preferably supporting and working with multiple finance applications in a medium to large organisations.
- Experience in administering and maintaining financial systems and financial reporting platforms.
- Strong analytical and problem-solving skills.
- Understanding of and experience with Microsoft Power Platform (Power Query/Power BI).
- Able to manage multiple projects and priorities.
- Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Have passion to continuous professional development in finance systems applications.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 28 July 2024
Interview Date: 5 August 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Charity People is excited to be working with the brilliant SolarAid in the recruitment for a Website and Digital Fundraising Manager. A unique role that will have a huge impact on the fundraising team, reporting to the incredibly passionate Head of Supporter Growth.
Job Title: Website and Digital Fundraising Manager
Location: Remote working with travel to the London Office once a month
Contract: Permanent and full time
Salary: £38,588 - £44,363 per annum
About the organisation
Established in 2006, SolarAid is a UK based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.
Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.
Together with their social enterprise, SunnyMoney, SolarAid are pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people.
Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and Solar Aid are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.
About the role
SolarAid have a small but very loyal base of individual supporters providing £1 million a year in donations, from sums of a few pounds to major gifts and, increasingly, legacies. Attracting donations from individuals that we wish to grow. This role will be important to help enable that.
The main purpose of the role is the management of the website and digital campaigns that support fundraising activities both online and offline
The total fundraised income is around £2.5 million, including corporates, and grants from foundations who also will check out our website.
Responsibilities:
- Management of the website and digital campaigns that support our fundraising activities both online and offline.
Projects within the first 12 months would include:
- Review the existing website and lead on a project to transition to a new platform, including seeking a provider and implementation
- Review and improve the online giving experience
- Potentially recruit a digital content role to provide relevant content to engage our audiences
Website and back-end
- Main responsibility for the technical back-end functionality of the SolarAid website, working closely together with the Digital Communications Manager who leads on content and front-end.
- Managing the relationship with SolarAid's web-agency, scoping, and leading development projects.
- Mainly responsible for website security and integrity, certificates, updates and plugins.
- Analytics and reporting
- SEO optimisation
- Donation functionality and platform integrations to continuously improve the supporter experience
- Website policies such as GDPR
Digital fundraising support
- Work closely with colleagues to understand and ensure the best possible supporter experience and journey
- Email Marketing
- Mailchimp email copy, setup and send
- Email analytics and reporting
- Supporter journeys for new and existing
- Google Grant setup and reporting
- Social media advertising
- Shopify for the online shop
About You
This is a great opportunity for an able and enthusiastic Digital Fundraising Manager, looking to progress to the next step in their career. You will have the following skills and experiences;
- Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
- Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website project to optimise traffic and experience
- Email marketing experience, proficient in using proficient in using MailChimp and/or DotDigital, writing copy and setting up more complex email journeys
- Digital Fundraising experience, with a track record setting up digital advertising, a
- Experience producing budgets, reporting variances against the plan and re-forecasting
- Experience in using mass-email software, ideally Mailchimp
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
As our Design & Youth Insight Lead, you will lead a small Research & Design team, making sure our services that support Young People have maximum positive impact for every pound spent. You will bring Design expertise to the wider Programme Development team, ensure all design work is informed by Youth Insight and take a lead on designing services that impact the end to end journey for Young People.
The client requests no contact from agencies or media sales.
Digital Analyst
Contract: 3 Months Fixed term contract, 4 days per week
Salary: £43,668 to £45,851 with excellent benefits.
Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.
About WaterAid:
Want to use your skills in digital analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
As Digital Analyst, you'll drive the organisation's understanding of how WaterAid supporters come to our digital platforms (including websites, advertising and social media) and what compels them to support or interact with us.
In this role, you will work with teams across WaterAid to understand our audiences, map their behaviour and make recommendations for improving campaigns.
You'll also:
- Be available to answer queries from stakeholders by ad-hoc reporting and analysis.
- Own, maintain, and develop the technical implementation of new and existing digital analytics tools on WaterAid's digital assets.
- Train and support users across WaterAid (including global teams) in the basic use of our primary analytics reporting packages.
- Develop hypotheses about user behaviour and seek to validate these through data analysis and testing, working these hypotheses into ongoing analysis where possible.
- Protect the user experience and interests of WaterAid's supporters, such as those relating to data privacy, in all digital activities.
About You:
- Experience of using and implementing a web analytics clickstream tool such as Google/Adobe etc.
- Experience of using Google Tag Manager
- Excellent communication skills with an ability to explain technical concepts to a non-technical audience.
- Commitment to WaterAid's values.
Although not essential, we also prefer you to have:
- Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data.
- Understanding/knowledge of the INGO sector.
Closing date: Applications will close at 23:59 on Sunday, 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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