Ux jobs

The Tenovus Macmillan Welfare Benefits Caseworker Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date

The Tenovus Macmillan Welfare Benefits Caseworker Role Details

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Tenovus Macmillan Welfare Benefits Caseworker Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Caseworker Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details

This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.

Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.

Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.

Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.  

The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit

We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring our work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways. 

You will oversee London Youth's key digital channels, including social media, our website and newsletter marketing, ensuring they are engaging accessible and aligned with organisational priorities. Through strong editorial judgement, a creative mindset, and a clear understanding of our audiences, you will translate programmes, policy work and youth activities into clear, engaging communications that inspire action and strengthen London Youth's profile and influence. 

Working closely with colleagues across programmes, membership, policy, fundraising and our outdoor centres, you will help ensure the outcomes and impact of London Youth's work are effectively communicated throughout the year. You will support colleagues to plan and deliver communications activities that strengthen engagement with our network, build awareness of the youth sector, and support fundraising and partnership objectives. 

As a key brand guardian for the organisation, you will help embed London Youth's visual identity and tone of voice across the organisation and our network. Through guidance, training and collaboration, you will equip colleagues with the tools and confidence to communicate consistently and effectively on behalf of London Youth. 

You will also play a leading role in developing and improving London Youth's digital presence. By analysing performance and staying abreast of emerging digital trends, you will recommend new approaches to content, campaigns, and audience engagement that enhance the reach and effectiveness of our communications. 

Alongside demonstrating the value and impact of youth work in London, your work will help ensure London Youth remains a trusted, visible, and compelling voice for young people and the youth organisations that support them.

What you will be doing 

• Manage the planning and delivery of London Youth's day-to-day communications activity across our owned digital channels, including our social media platforms, website and newsletter communications to ensure they remain engaging and aligned with our priorities. 
• Support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year - managing the organisation's communications calendar to ensure key programmes, campaigns, policy activity and partnerships are effectively communicated to the right audiences. 
• Create and commission engaging digital content across formatsC, including social media assets, photography, blogs, video and web content. Through thoughtful editorial planning, you will identify opportunities to showcase the voices of young people, showcase our members' work, and demonstrate the impact of London Youth's programmes and partnerships. 
• Manage and development London Youth's website, working with colleagues to ensure content remains accurate, accessible, aligned with our priorities, and inspires action. You will oversee improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform. 
• Own our newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders. 
• Be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity, providing guidance and training to colleagues across the organisation, including our outdoor learning centres, helping our team communicate effectively and confidently while maintaining brand consistency. 
• Build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns. You will help identify when external expertise is needed to ensure our partnerships deliver value and impact. 
• Monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement and refine our approach to content and campaigns. 
• Support the delivery of communications activity linked to key organisational priorities, events and campaigns. Working collaboratively with colleagues across programmes, membership, fundraising and policy, you will also help identify opportunities for young people and members to contribute to and shape our communications. 
• Contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as our AGM and London Youth Awards, ensuring communications activity helps strengthen London Youth's profile and engagement with key audiences. 

What you bring to the role 

Knowledge and Experience

• Proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing. 
• Experience developing, designing and delivering engaging digital content and campaigns that reach and resonate with diverse audiences. 
• Experience producing high-quality written content across formats, including social media, blogs, newsletters and websites. 
• Deep understanding of digital communications trends, audience engagement and best practice across social and web platforms. 
• Experience managing website content and structure, ideally using content management systems such as WordPress.
• Experience analysing communications performance and using insights to improve reach, engagement and impact. 
• Experience working collaboratively across teams to translate organisational priorities, programmes or policy work into engaging communications. 
• Experience working with external agencies, creative freelancers or digital partners to deliver communications projects alongside in-house creative projects. 
• Experience supporting or embedding organisational brand guidelines and communications standards.
• Experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express. 
• Experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations. 

Attributes and Behaviours 

• Excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences. 
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines. 
• Confident building collaborative working relationships with colleagues, partners and external stakeholders. 
• Sound editorial judgement and attention to detail. 
• Ability to work on your own initiative and as part of a team in a fast-moving environment. 
• Curiosity about digital trends and attention to detail. 
• Commitment to ensuring young people's voices are reflected authentically. 
• Commitment to strengthening London's youth sector and the organisations that support young people. 
• Willingness to work occasional evenings and weekends when required. 
• Understanding and supporting the vision, mission and aims of London Youth. 

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at London Youth

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on
  your working hours.
• Employer 4% pension contribution.
• Additional leave granted to support voluntary activity.
• Free Health Care Cash Plan.
• Free access for you and your family to the Employee Assistance Programme.
• Free access to the 'Headspace' app for you and your family. 
• Free access to the Charity Mentoring Network, as a mentor or mentee.
• Flexible working opportunities considered.
• You will be working with a fantastic team of passionate colleagues across London Youth.
• You will be making a difference to the lives of young people.

Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?

The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.

In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.

From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.

What you’ll do:

• Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
• Translate business needs into user stories, acceptance criteria, and actionable project plans
• Manage digital development projects from initiation to delivery
• Coordinate UAT, deployments, and end user training
• Create clear, accessible documentation and training materials
• Support colleagues with ongoing Salesforce training and troubleshooting
• Act as the connector between teams, ensuring smooth communication and alignment
• Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward

You’ll bring:

• Experience working with Salesforce or similar CRM platforms (essential)
• Strong business analysis and/or product delivery experience
• Excellent communication and stakeholder engagement skills
• Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
• Impressive organisational skills and attention to detail
• The ability to manage your own workload, take initiative, and drive projects forward
• Experience in a membership, education, or not for profit organisation is a bonus!

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

We are looking for an experienced Operations Officer to join our HR and Operations team.

You’ll help CASPA run smoothly, grow and adapt while supporting our neurodiverse community. 

What you’ll do: 

• Help deliver important infrastructure projects. 

• Make sure day-to-day operations run efficiently. 

• Keep processes running smoothly so our teams can focus on supporting our members and staff. 

• Bring a strategic focus on accessibility and a great user experience for everyone. 

Salary Band: £27,300 - £30,030 per annum FTE (Depending on experience)
Contract Type:  12 month fixed-term contract 

Reports to: Chief Operating Officer 

Working Pattern:21 - 28 hours per week. 

Location: Oakley House, Bromley (Mondays and Tuesdays). Remote working (Wednesdays to Fridays). With frequent travel in Bromley, as required. Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis. 

About you 

We’re looking for someone who is 

• Resilient and solution-focused 

• Able to work independently and as part of a team 

• Proactive and people-focused in communications with colleagues and staff 

• Takes pride in delivering high-quality work 

• Eager to learn and develop in the role 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

Brief role description ​

Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making.​

The Digital marketing Officer will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. ​

Interested? Want to know more about the Charity? Check out our website.​

Eager to know more about the role?​ Have a look at the Job Description.​

What’s in it for you?​ Check out our Benefits.​

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​​Tuesday, 31 March 2026.​

Got questions about the role? Get in touch with the People Team.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​​

#LI-DNI

Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.

About the role:

Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.

The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.

About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.

You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.

Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online

Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Are you passionate about creating inclusive, user-centred digital experiences? Join Shelter as an Interaction Designer and help shape how people engage with our services, campaigns and support.

About the role

This role is part of the Content and Experience Design team and reports to the Senior Interaction Designer.  The role will work closely with product managers and product teams that are aligned with Shelter’s Strategic Priorities.

As an Interaction Designer, you will work out the best ways to enable users to engage and interact with Shelter. You will be responsible for creating inclusive, evidence-led and iterative design that meets user needs. To do this, you’ll need to think and design at scale, communicate design decisions clearly and collaborate effectively.

Role specifics

We’re looking for someone with experience designing inclusive and accessible digital products and services, who can test ideas, gather feedback and turn research insights into clear, actionable design decisions. You’ll have experience using and developing design components and patterns that meet user needs and accessibility standards, and in preparing well-documented design assets to support consistent implementation. You’ll be confident generating ideas and facilitating workshops or co-design activities, as well as creating wireframes and prototypes at the right level of detail using tools such as Miro and Figma. A collaborative approach is essential, with strong communication skills, the ability to act on feedback, and experience applying user-centred design principles within multi-disciplinary teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £36,000 - £42,000 per annum

Contract: Permanent, full-time (35 hours per week)

Location: Central London

We are delighted to be supporting a global higher education institution in their search for a Communications Specialist to join their London team. This is a full-time, permanent role based onsite at their campus in Central London.

This newly created position is a fantastic opportunity for a creative, detail-oriented communications professional who enjoys crafting clear, engaging messages and shaping systems that support a consistent student experience from pre-arrival through departure.

Key Responsibilities for this role include:

Student-Facing Communications

• Developing a centralised, consistent approach to student emails, including tone, design and scheduling.
• Creating and maintaining a coherent communications identity for the site.
• Coordinating high-quality, timely updates for students on events, opportunities, policies and general information.
• Managing production and distribution of The London Lowdown student newsletter.
• Overseeing digital signage and ensuring content remains accurate and engaging.
• Maintaining a communications repository and annual "heatmap" to track messaging across the student lifecycle.

Student Communications Advising

• Supporting student leaders in designing effective communications.
• Guiding students in producing content for official social media channels.
• Advising student contributors to Baedecker , NYU London's student-driven magazine.

Website Management

• Collaborating with the Office of Global Programs on branding and content alignment.
• Keeping the NYU London website and internal Google Site updated, accessible and accurate.
• Regularly reviewing online content for clarity, consistency and user experience.

Supervision & Communications Leadership

• Providing direction and support to one administrator-level staff member.
• Training colleagues on communications workflows, systems and best practice.

Staff-Facing Communications

• Creating systems for internal announcements and weekly staff updates.
• Ensuring staff mailing lists remain accurate and up-to-date.

Student Life General Duties

• Supporting orientations, arrivals, major events and departures during peak periods.
• Providing occasional front-desk cover.
• Participating in the on-call duty rota and assisting with urgent situations.
• Working occasional evenings, weekends and bank holidays as required.

To be considered for this position, you should possess:

• Previous experience within a Higher Education setting
• Experience in communications, digital content, copywriting or marketing.
• Strong organisational skills and the ability to manage multiple workflows.
• Excellent written communication skills and a flair for creating clear, student-centred messaging.
• Confidence advising student leaders and collaborating with colleagues across departments.
• Experience managing websites, digital content or communications systems.
• A proactive, creative approach and the ability to work effectively in a fast-paced academic setting.

If you're excited by the opportunity to shape a cohesive communications experience for a diverse global student community, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.

Use your digital marketing skills to support those in poverty in Eastern Europe 

Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures? 

We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice. 

About us 

Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background. 

Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries. 

What you’ll be doing 

You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs. 

About you 

You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance. 

Essential 

• Proven experience in digital marketing, including online campaigns 

• Strong skills in digital advertising, analytics and SEO 

• Confidence using tools such as Google Analytics and major ad and social platforms 

• Experience working with stakeholders and managing multiple priorities 

• Excellent communication, analytical and organisational skills 

• A strong understanding of the Christian faith and Christian audiences 

Desirable 

• Experience working in an international or multi‑country context 

• Experience in the charity or not‑for‑profit sector 

• Familiarity with Salesforce or digital integrations 

• Knowledge of digital compliance and cookie legislation 

Why join us? 

• A genuinely international role with real purpose and impact 

• The opportunity to support digital marketing activity around the world 

• A collaborative, skilled, and fun digital team 

• Space to learn, innovate and share best practice 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible and remote working, but with occasional travel to our London office and internationally

If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.

This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.

 People and Inclusion Manager 

About ATLEU

Our vision is fair and free society in which no one is enslaved or exploited.

Our mission is to secure safety and justice for survivors of trafficking by using and reforming.

ATLEU is seeking a People and Inclusion Manager to help strengthen how we support, develop and manage our team. This is a hands on role where you will shape practical HR processes, support managers and help build a healthy, resilient workplace within a small charity working to secure justice for survivors of trafficking and modern slavery.

Working closely with the Head of Operations and colleagues across the organisation, you will ensure our recruitment, people processes and policies are effective, fair and aligned with our values. Alongside delivering strong operational HR, you will contribute to developing ATLEU’s people, culture and inclusion priorities in a thoughtful and sustainable way.

We actively encouraging those underrepresented in our organisation/sector to apply, including those with lived experience and those from global majority communities.

Please refer to the application pack attached for further info. 

Application Process

• The deadline for applications is 23:30 on Monday 6th April 2026. Applications received after this time will not be considered. 
• Please ensure that the cover letter: explains why you wish to work for ATLEU and in this role; explains how your skills and experience demonstrate that you meet the requirements for this role covers anything else you wish to highlight from the person specification and how it applies to you.
• Make sure you have included a contact telephone number or email address so that we are able to contact you easily and in confidence.
• Let us know of any reasonable adjustments needed during the recruitment process or in the role - we are happy to discuss how we can best support you.
• Candidates shortlisted for interview will be advised by close of business on Monday 13th April 2026. Interviews will be held within the week beginning April 20th, 2026. Candidates may be asked back for a second-round interview.

Key information 

Salary: £50,000 – £55,000 depending on experience (plus benefits) 

Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate). 

Location: UK based (remote); occasional UK travel for team meetings and events 

Reports to: CEO

Closing date: Friday 10 April, 5pm 

Right to work in the UK required 

About FutureDotNow 

FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale. 

FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. 

This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.

Why this role matters 

This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.

This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills. 

You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible. 

Key responsibilities 

This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.  

• Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.

• Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.

• Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.

• Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.

• Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required. 

• Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager. 

• Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content. 

• Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting. 

• Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.

Skills, experience & attributes 

We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.

In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.

Essential 

• Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body). 

• Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns. 

• Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment. 

• Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement. 

• Confident using a content management system (CMS), ideally WordPress to add and maintain website content. 

• Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.

• You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.

• Experience working with senior leaders from a variety of industries and sectors. 

• And of course you’ll have strong digital capabilities! 

Desirable 

• Experience of HubSpot and WordPress. 

• Experience curating or product managing a content directory or learning catalogue.

• Knowledge of UK digital skills policy and employer led upskilling. 

Mindset & values 

• A self-starter; someone that drives for impact and results at pace. 

• Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way. 

• Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.

Equality, diversity & inclusion 

We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you. 

Application Process 

Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills. 

• Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience. 

• Stage 2: Shortlisted candidates will be invited to a short initial interview. 

• Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role. 

• Stage 4: A final shortlist will be invited to a final interview. 

We aim to keep the process clear, fair and respectful of candidates’ time. 

Join MSF UK in this exciting new role. The IT Project and Change Manager will

• Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.
• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.