Ux Jobs

We have an exciting opportunity for an experienced and passionate Content Manager to join us at the Royal College of Radiologists (RCR)!

Following a period of exciting change, including the redevelopment of our website, member magazine and brand, the Content Manager has a vital role within the organisation, leading on the ways we communicate with and engage our members, so that they feel connected and supported across their careers. 

You will support the development of our content strategy, overseeing its delivery and maximising opportunities to expand the ways in which we develop and deliver content to members. You will work collaboratively with colleagues to ensure key messages are landing with our audiences, and that we are communicating their work effectively. 

This is an exciting role that offers the opportunity to be creative and inventive, shaping the ways we engage with our members in a collaborative team environment.   

What you’ll do:

• Lead on content planning and development across all owned channels.
• Support the development and delivery of the content strategy, identifying key points of engagement with our audiences.
• Continue to enhance the quality and breadth of content, exploring different formats and topics to ensure we adapt to audience needs. 
• Strategically grow and develop our channels, building interaction and dialogue with our audiences. 
• Use insight and analytics to inform decision making, ensuring a personalised, user-led experience with all RCR communications.
• Oversee and manage all operational activity for the content team, including budget, policies and line management. 

What you’ll need:

• Proven experience in delivering successful content plans and writing impactful and engaging copy. 
• Experience in successfully using content marketing to drive interaction and activity.
• Experience in leading and inspiring teams to innovate, develop and achieve. 
• A skilled storyteller, with the ability to convey complex ideas in an accessible and engaging way.
• Confidence in communicating to a wide range of stakeholders, with an interest in collaborating and coordinating ideas across teams.
• Knowledge of how to use and interpret data to inform content development. 

If you are looking for an opportunity to demonstrate your passion and experience in a charitable organisation with a great cause and ambitious goals, please find out more about the Content Manager role, the RCR and how to apply by visiting the RCR website and reading the candidate pack. 

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

circa £53,000 per annum

Fixed term: four months

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Marketing Cloud Product Owner.

The Marketing Cloud Product Owner manages UNICEF UK’s marketing cloud platform, ensuring that it delivers operationally and strategically to the business goals of the organisation. UNICEF UK has invested and continues to invest in Salesforce Marketing Cloud as its primary mass communications channel.

This role demands substantial experience in Marketing Cloud, encompassing both strategic planning and operational execution. You will excel in cultivating relationships with internal stakeholders to ensure seamless collaboration and meets business needs. And you will be used to fostering partnerships with external stakeholders like Salesforce and partner agencies as part of your role.

Please bear in mind that when you write your response to our application questions, you demonstrate your knowledge, skills, and understanding of the role requirements and how well UNICEF UK's values and mission aligns with yours. Using Artificial Intelligence (AI) such as ChatGPT to generate your answers, will automatically exclude your application from our recruitment process.

Act now and visit the website via the apply button to apply online.

Closing date: 11.59 pm, 23 January 2025.

Interview date: w/c 3 February 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Please bear in mind that when you write your response to our application questions, you demonstrate your knowledge, skills, and understanding of the role requirements and how well UNICEF UK’s values and mission aligns with yours. Relying completely on Artificial Intelligence (AI) such as ChatGPT in answering questions will impact your answers and individuality.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job Title: UX Designer

Salary: £47,441 per annum (Band F Level 3 - inclusive of Outer London Weighting & Market Supplement).

Location: Gilwell Park, Chingford, London with hybrid working - Minimum of 2 times a month but as and when needed for projects.

Contract Type: Permanent

Working Hours:35 hours per week (Occasional evening / weekend work as required. Time off in lieu will be offered for any out-of-hours work).

As our UX Designer, you’ll be at the heart of this change. You’ll use your expertise to design and deliver exceptional user experiences that will shape the future of Scouting’s digital tools and services. From discovery to delivery, you’ll work across multiple platforms to ensure that the experiences we create are accessible, inclusive, user-friendly, and above all, impactful. Whether it's improving the front-end design of our website, refining the information architecture, or improving our new digital tools, your work will directly contribute to our mission of supporting young people, volunteers, and staff.

Key responsibilities:

User research

• Regularly carry out user research and testing to help shape design decisions.
• Attract and involve a diverse range of users to make sure we represent our whole community.

Inclusive Design and Prototyping

• Design intuitive, user-friendly interfaces that solve real problems and are visually appealing.

Design System Management

• Maintain and improve our design system while upholding design standards and best practices

Workshops and Collaboration

• Keep the user’s voice central to the design process by gathering feedback and iterating based on insights.
• Facilitate requirements-gathering and co-design workshops with diverse stakeholders to achieve user-centred outcomes.

Process Improvement

• Promote user-centred design across Scouts and help align design practices across teams.

What we're looking for in our UX Designer

• Strong expertise in UX principles, user research methodologies, accessibility standards, and problem-solving.
• Proficient in UX design tools such as Figma and Adobe CC, with experience in creating design systems, prototypes, and mock-ups.
• Excellent communication and facilitation skills, with the ability to explain complex user issues clearly, engage diverse audiences, and bridge gaps between technical and non-technical stakeholders.

What we offer in return:

We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. We prepare young people with skills for life, we believe that hard works pays off and always invest in our staff, becoming Investor in People Gold 2022.

For a full list of our benefits click .

Click ‘Apply’ now to apply for this fantastic role!!!!!!

Closing date for applications: 11:59pm on Sunday 26th Jan 2025.

Interviews details:

Telephone Interviews will be held on 3rd and 5th February 2025

Teams Interviews will be held on 17th and 19th February 2025.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Strictly no agencies

Overview of the Email Campaigns Coordinator role and the team

The Email Campaigns Coordinator plays a vital role in Barnabas Aid's digital outreach efforts by creating, managing, and optimising email campaigns that engage a global supporter base. This position requires close collaboration with multiple departments to ensure email communications are accurate, visually appealing, and contribute to a seamless user experience. The role also includes developing automated user journeys, growing subscriber lists, improving engagement, and regularly reporting campaign insights.

Hybrid working with regular travel to our London Bridge Office

What the job involves

As the Marketing Platforms and Journeys Executive, you’ll oversee day-to-day management of our email and SMS platform, handling the review and approval of both individual messages and complex journey-based builds.

Part of the Communications directorate, you’ll get to work with a diverse and talented team of specialists across the team. Working closely with the Customer Journeys and Experience Manager, you’ll plan, map, build, and analyse intricate, multi-channel, audience-focused email journeys.

You’ll monitor the performance of digital marketing activities, providing insights to optimise user experiences and increase customer engagement. You'll be the go-to expert and help maximise the use of our email and SMS platform. You'll adopt and implement new capabilities to ensure the best possible outcomes and support and upskill colleagues across the organisation

As the main point of contact between Prostate Cancer UK and our Email Service Provider, you’ll facilitate smooth operations and support with data management and setup within the platform. Staying informed on new developments in digital marketing and the charity sector, you’ll identify and evaluate promising tools and approaches to keep us at the forefront of digital engagement.

What we want from you

We’re looking for someone who deeply cares about giving our customers an exceptional experience. You’ll have hands-on experience in digital marketing, particularly in email and SMS marketing, whether in-house or at an agency. You’ll have a solid understanding of best practices for building impactful emails and SMS messages, using capabilities like AI to enhance personalisation.

You’ll be skilled at implementing and optimising multi-channel digital campaigns and creating seamless customer journeys. You'll feel comfortable getting to know the ins and outs of a digital marketing platform and have a curious mindset to optimise our usage and results. An excellent communicator, you’ll be able to engage and inspire others and collaborate with colleagues. With a good grasp of campaign analytics, you can design meaningful tests, review performance, and make actionable recommendations.

Staying up to date with the latest developments in digital marketing tools, trends, and best practices, you’ll bring an innovative mindset to connect with diverse audiences in new ways. You’ll be focussed on supporting the planning etc of muti-channel journeys.

This is a great opportunity to shape customer journeys and enhance the user experience. If you're ready to take customer experience to the next level and shape impactful digital journeys, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 19th January 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 27th January 2025.

Do you have a passion for creating excellent user experiences? We are looking for a website marketing expert with experience in optimization, analytics and SEO. This role will look different throughout the week, as one day you may be engaging with stakeholders to solve their digital challenges, and the next you could be creating a content brief for a new section on the website. 

The ideal candidate will have a broad experience of websites and how to market them, including using & developing content management systems, then building web pages and optimizing them for search engines.  You will be an inquisitive problem solver with a can-do attitude, have strong technical knowledge and are quick to learn.

Joining us means you will be helping pets and their people for life. Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time, with new digital services on the way and a seventh season of Channel 4’s ‘The Dog House’ airing shortly – did we mention we’re proud to be the set for this award-winning show?

The Digital Engagement team has doubled in size, thanks to continued investment from the charity. As part of the team, you will be supporting the Digital Engagement Managers to deliver high impact projects, drive income and those all-important conversions.

Your hard work will be rewarded with a starting salary of £28,168 - £34,430 per annum, depending on experience along with some great benefits:

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Flexible/Hybrid working.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

At Woodgreen we recognise the importance of a good work/life balance and so where possible, we promote flexible working to help employees find what works for them.

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

The Information and Content Manager plays a crucial role within the Sarcoma UK team, leading this function within the organisation and bringing the ability, expertise and passion to achieve real impact for people affected by sarcoma. Access to high quality information is listed as the top priority for people affected by sarcoma, and therefore we place this work at the heart of our mission at Sarcoma UK.

The Information and Content Manager will be responsible for leading the development, maintenance, and promotion of a comprehensive range of high-quality print resources and digital content for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new and innovative user-led content as well as reviewing, updating and redeveloping existing materials across various formats such as print publications, digital platforms, videos, and social media

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilities 

1. Content development:

• Work with the Information and Content Officer to research, write, edit and produce new information materials including print publications, web pages, videos, infographics and social media content.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and lived experience reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
• Be an advocate for best practice in content design and user experience.

2. Content updates & maintenance: 

• Maintain a schedule of review and updates to existing print and digital information resources to ensure accuracy and alignment with the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions, and proactively manage stock levels.

3. Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.
• Collaborate with communications and digital teams on content publishing and marketing.

4. Administration & reporting:

• Manage the information and content production process in line with the PIF tick quality mark
• Undertake an annual audit of the performance of our printed information and manage the PIF assessment process
• Monitor and report on the impact of print and digital content to inform continuous improvement
• Manage budgets for content production, ensuring efficient use of resources
• Set and monitor KPIs for information resources, ensuring progress against organisational goals

5. External relationships:

• Work closely with healthcare professionals to ensure expert input and review is integrated into the development of new information and content.
• Work with our involvement network to co-create content and ensure it reflects diverse lived experiences
• Collaborate with external organisations to partner on our information and extend our reach.

6. Innovation and Evaluation:

• Explore new areas for improving and developing digital and print content, including improving web accessibility, incorporating more patient stories, and making our content more visual.
• Explore new models to evaluate impact of our resources on patients, families, carers, and healthcare professionals
• Explore and implement SEO strategies to improve the discoverability of digital content

7. Line Management:

• Provide line management, day-to-day supervision, and support the learning and development of the Information and Content Officer.

8. General:

• Gain and develop knowledge of sarcoma, keeping up to date with developments in the field
• Work collaboratively with teams across the organisation, developing effective working relationships and participating effectively in cross-organisational projects
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• Undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Lead CMS Developer
£65,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Lead CMS Developer is an important role for the College as you will work collaboratively with our Content & Brand Team to further develop, expand, support and maintain our existing main Drupal website.

Reporting to the Executive Director of Digital, you will be a leader in the team and drive the innovative mindset necessary for the child health sector to leverage all potentially valuable technologies and digital approaches to truly transform UK and global child healthcare standards.

As CMS Developer, you will lead the review of Drupal and WordPress, supporting and transitioning into Drupal a number of internal WordPress Microsites, whilst acting as a catalyst for continual improvement across our entire web presence, always adopting existing best-practice usage of modern development toolsets and methodologies.

With a good standard of education, you should have demonstrable experience in developing for the web using CMS platforms along with a practical understanding of front-end languages (HTML, CSS, JavaScript) and the React.js framework.

A strong understanding of Object-Oriented programming approaches and familiarity with use of version control and source code management tools, along with a background in Agile Software Development Life Cycle and Scrum project methodology, are essential.

Knowledge of Python language and/or the Django and FastAPI frameworks, as well as experience of mobile app development, would be desirable.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 19 January 2025
​​​​​​​Interviews: w/c 27 January 2025

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 35 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 02 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Virtual interviews on 14 February 2025
• Face to Face interviews on 21 February 2025

This exciting role involves supporting with administrative tasks so the team can recruit more volunteers in Hackney and online. You will support the work of the Volunteer Manager and Volunteer Coordinators recruitment and retention of new and existing volunteers. 

You will be joining us at an exciting time when we are focusing our energy on growing the virtual ship. We are aiming at improving the diversity and inclusivity of our volunteer opportunities and getting each Young Pirate a dedicated volunteer in session. We have big ambitions for the volunteer programme to grow from 350 to 1,000 volunteers in the enxt couple of years. 

Role responsibilities 

Administrative responsibilities: 

You will work as part of the Volunteering Team to ensure the smooth running of the day-to-day operations of our volunteer programme. You will be helping the Volunteering Team to reach ambitious recruitment and retention targets by:  

• Managing the volunteer team inbox and phone enquiries and maintaining a high standard of friendly and professional communication both in person and via phone and on email; 

• Using our database to analyse data and ensure the data is kept up to date; 

• Maintaining accurate records on our database including contact details, attendance, recognitions and rewards and tracking relationships and connections with local communities and organisations; 

• Supporting volunteers in completing their training and booking sessions, making sure they complete all the steps needed to become active volunteers, and when necessary, carrying out phone calls and engagement emails; 

•  Reading and reviewing volunteer applications, making sure they comply with our minimum requirements; 

• Welcoming volunteers into sessions and carrying out volunteer debriefs at the end of sessions, both online and in person; 

• Organising social events to engage volunteers in the Literacy Pirates’ community;

• Supporting the Volunteer team and Communications Manager in creating content for social media to promote volunteering at the Literacy Pirates; 

• Processing volunteer criminal background checks. 

General    

• As required, attendance at some out-of-hours events (such as attending volunteer outreach events), to be compensated with time off in lieu; 

• As required, other projects and activities that support the goals of the organisation;  

• Ensuring all children are safe by enforcing our Child Protection and Risk Management policies at all times. 

About You  

Our ideal candidate is: 

• A fast learner with fantastic attention to detail; 

• Passionate about the power of volunteering, with a love for connecting with people; 

• Excited about the potential of digital technologies and what they can achieve for our Young Pirates and volunteers. 

Personal Attributes    

This is an entry-level role, so we are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience. These attributes include: 

• Comfortable and happy talking to new people through email, phone, social media, or face-to-face; 

• Willing to learn and improve; 

• Interested in data, processes, and systems; 

• Positive, proactive, and dedicated; 

• Aligned with our mission and values; 

• Great attention to details; 

• Flexible and able to handle different tasks when needed; 

• Well-organised and calm in stressful situations; 

• Focused on meeting goals and finding solutions. 

Experience   

We will consider any relevant experience you have from work, study, volunteering or personal projects and how these demonstrate that you have the right attributes and the ability to learn and perform in the role.    

If you have experience in one or more of these areas while studying, working, volunteering or in other settings, we want to hear from you: 

• You may have worked with a range of people or projects in different contexts or communities; 

• You have volunteered yourself or worked with volunteers/young people and/or their families in any setting; 

• You may have experience with customer services, sales or recruitment; 

• You may have experience of administration and organising people; 

• You may have an interest or desire to learn to use software and online platforms; 

• You may have been in busy and fast paced environment and enjoy being organised. 

If that sounds like you then we’d love to hear from you! 

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 35 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 20232 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 02 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Initial virtual interview – 13 February 2025
• Face-to-face interview – 17 February 2025 at RAF Honington

We have an exciting opportunity for an experienced qualified teacher. We are on a mission to grow our impact, reaching more children with our exciting virtual programme and deepening our impact.

The Programme Manager is responsible for leading and developing the team who deliver the impact day-to-day in sessions. We want them to drive a culture of improvement and be the passionate voice of our programme and pedagogy, as well as paying good attention to the systems and processes that help things run smoothly. 

Are you a brilliant qualified teacher who loves developing excellent practice in yourself and others? 

Are excited about our mission to reach more children through our virtual ship? 

Does finding even better ways to organise yourself and others in a busy and changeable programme sound energising?

Skills and experience

You might have some of these skills and experiences and not all. That’s OK. If you are a brilliant qualified teacher, think you’ve got the skills to lead this team and are excited about our digital mission we really want to hear from you.

We require this role to have in school experience and qualifications but you can also include experience from other sectors or voluntary and lived experience.

The attributes and attitudes we’re looking for are:

• Three years’ experience teaching with Qualified Teacher Status.

• Skilled at teaching, with a particular understanding of literacy and our target group.

• Excited by the potential of digital innovation in education and comfortable with new technologies.

• Enthusiastic about pedagogy and planning joyful and impactful learning content.

• Inclusive and has a good understanding of children in our target group.

• Passionate about our mission and vision.

• Supportive and organised manager with a growth mindset.

• Reflective and curious.

• Collaborative and comfortable with a diverse range of people.

• Motivated to improve things and solution focused.

• Flexible and enjoy a busy environment.
• Organised and able ro organise others.

Role description

Lead the delivery team to deliver joyful and impactful learning for children on our programmes:

• Lead the improvement of learning to grow the impact of our flagship virtual programme and meet our organisational impact targets;
• Drive innovation and keep the team connected to best practice in digital pedagogy and literacy teaching;
• Enable the team to maintain the impact of the Hackney Learning programme;
• Set termly programme aims and content.

• Pro-actively create a culture of reflection and iterative improvement driven by data insights:

• Lead a data driven culture of improvement that incorporates practitioner reflections, user experience insights, impact results, quality assurance results and other monitoring insights;
• Deliver a systematised process for reflection and improvement including half termly insight meetings;
• Ensure the timely collection of data to assess the programme including impact, quality assurance, user experience and monitoring data;
• Deliver quality assurance activities including session walks which monitor the fidelity and quality of Session Leader delivery and support personal development.

• Manage a highly effective hybrid team to ensure personal development and organisational targets:

• Manage the team of half-day Session Leaders to ensure they have the training and support they need to deliver excellent outcomes for children;
• Line manage the full-time Programme Coordinator and Education Team Coordinator for delivery to support the wider programme activities including planning and pastoral support;
• Manage the recruitment and induction of new delivery staff;
• Identify priorities for and oversee the delivery of ongoing training for the delivery team.

• Facilitate the organised and collaborative delivery of day to day sessions and activities:

• Oversee, maintain and improve programme to support efficient collaboration as we scale;
• Oversee and maintain termly plans and timelines to track the activities of the delivery team;
• Be available for “in the moment” troubleshooting while promoting a pro-active and solution focused culture;
• Support the safety and wellbeing of Young Pirates in session as one of the Deputy Safeguarding Leads including reviewing, escalating and monitor safeguarding concerns.

• As part of the Pirate Managers team, work collaboratively across the organisation to support strategic goals:

• Be the voice of the education programme and share updates, plans and learning;
• Take a role in keeping the delivery team informed and engaged with organisation wide progress;
• Liaise across teams to support a joined up approach with schools, volunteers and other supporters.

• Other Education Team responsibilities:

• Deliver excellent outcomes for Young Pirates in session – teaching and providing cover as required;
• Line management in the Education Team as required.

• Be part of a committed, inclusive organisation that supports its team to thrive. We value each member of our team’s professional development and provide training to make sure you have the chance to develop your skills and grow your experience as part of our expanding team. Click here for more information about our commitment to Equity, Diversity and Inclusion.

• Read more about our ethos here

• Request flexible and home-working arrangements. We know how important your personal life is, so every member of the team is able to apply for flexible and home-working arrangements around their delivery commitments.
• Receive enhanced sick, maternity, paternity and adoption pay, with supportive parenting arrangements. Your family is important and we are committed to supporting our you as a parent, which is why we go above and beyond our statutory responsibilities.
• Take a mental wellness day. Staying well means looking after our mental health and physical health so, rather than taking a sick day, a mental wellness day acknowledges that sometimes we can feel overwhelmed, not quite ourselves and we need time out.
• Take a career break. After four years with The Literacy Pirates, you can take sabbatical leave to pursue personal development or time with your families, and come back to work without needing to end your contract.
• Gain 24 hour access to qualified counsellors for yourself and your immediate family. Through the Health Assured Employee Assistance Programme, yourself and your immediate family can receive free, confidential advice and support from qualified counsellors, on everything from stress and anxiety to family issues, bereavement and finances.
• Save up to 39% on a commuter bike and accessories through Cyclescheme. Through our partnership with Cyclescheme, you can get a bike for work with payments automatically taken from your monthly salary and no upfront payments. This means you’ll be able to spread the cost over 12 months and pay less Income Tax and National Insurance.
• Get time during work hours to volunteer. As an organisation that relies on the passion and generosity of volunteers, we know how valuable volunteering is. We offer all employees 14 hours of volunteering time per year, which you can take by the hour or in one go, so that you can support issues and causes that you care about.
• Receive 23 days of annual leave per year, plus bank holidays and the days between Christmas and New Year, and increased allowance with service.
• Get 8% pension contributions, with 3% paid by The Literacy Pirates.
• Get to work in a pirate ship!

For more details please visit our website.

Digital Marketing Officer
Location: Hybrid (2/3 days per week from our office in Stroud, Gloucestershire)
Salary: £24,000 to £26,500 per annum (depending on experience)
Role Status: 35 hours per week

We are looking for a Digital Marketing Officer to become an integral part of the Meningitis Now Communications team.

Through social media and digital channels, including the Meningitis Now website, you will help raise vital awareness of meningitis, develop brand awareness, support fundraising, generate inbound traffic and increase the reach of the charity online. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories and experiences of those impacted by meningitis, this is a varied and exciting role, where a breadth of creative and digital skills is essential.

This role reports to the Senior Digital & Social Officer and works closely with an out-of-hours Social Media Assistant – as well as Support, Fundraising and broader Communications teams.

Working in partnership with colleagues, you will be creating, editing and publishing digital content for social media and the Meningitis Now website – and evaluating its impact. You will have day-to-day responsibility for certain aspects of social media and website channels – including encouraging, facilitating and moderating conversations with our online communities. You will also help us monitor trends and identify opportunities to innovate using existing and emerging tools and channels.

You will be a leader for digital engagement within Meningitis Now, helping colleagues understand the value of digital communications and helping them to feel confident using some of the tools themselves.

The creation and adaptation of compelling content is essential for this role. Whether you’re bringing our key messages to life through copy, images, video or infographics – creativity and an attention to detail is essential.

There is a hybrid option for this role to split your time between working from home and our head office in Stroud, Gloucestershire.

About the job

The creation and adaptation of compelling content is essential for this role. Whether you’re bringing our key messages to life through copy, images, video or infographics – creativity and an attention to detail is essential.

Work with the communications team to create and implement the charity’s social media strategy, coordinating with stakeholders across the charity to ensure our effectiveness and encouraging adoption of relevant social media techniques into our culture.

Your role will oversee:

Social Media
Content Creation
Design
Website

What we're looking for

Essential experience:

• Experience working in a digital marketing role.
• Experience using Wagtail or similar CMS.
• Experience managing, moderating and creating content for online platforms.
• Experience in creating content for social media.
• Experience in writing compelling and effective copy to engage with specific audiences.
• Experience reporting on campaign performance and presenting findings in clear and engaging ways.
• Experience setting objectives and meeting targets.

Essential knowledge and skills:

• Proficiency in using digital marketing tools, social media platforms and analytics.
• Good understanding of SEO and its role in online visibility.
• Good understanding of online user experience, usability and accessibility, online publishing standards and technologies.
• Good understanding of the principles of marketing.
• Good understanding of reel creation and other tools available in social media platforms.
• Excellent interpersonal skills, with the ability to communicate sensitively and effectively with a diverse range of individuals, supporters, event participants, donors and volunteers.
• Excellent communication skills, including the ability to write compelling copy with accuracy and attention to detail.
• Excellent eye for design aesthetics and demonstrable creativity.
• Excellent practical knowledge of Adobe Creative Suite products (Photoshop, InDesign, Illustrator) and Microsoft Office.
• Excellent organisation and reporting skills including time management and prioritisation.

Desirable selection criteria:

• Previous experience in the charity sector.
• Understanding of marketing principles.
• Understanding of responsive websites / social media channels.

Ready to apply?

Please apply by completing the application form on our HR system, you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 10am, 17 February 2025*
Interviews: w/c 24 February 2024

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

We’re looking for a creative, customer-focused individual who is passionate about delivering a customer experience that is meaningful through crafting intentional, well-designed messaging across channels, that helps those we serve be the best stewards of the resources God gives them.

You will play a key role in delivering intentionally crafted communications designed to respond to opportunities arising from analysing the needs, sentiment and behaviours of our customers at different touchpoints. By connecting dots across product, service and engagement platforms, you will assist the Head of Customer Experience to deliver a cohesive experience that feels personalised, resolution-obsessed and best facilitates every stage of the customer journey. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.