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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Quality and Service Coordinator
Reporting To: Service Manager
Salary Range: Up to £31,000
Contract Type: Permanent
Location: London or Sheffield (Hybrid working afforded)
Working days/hours per week: 35 hours per week, Monday to Friday, 9am to 5pm.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
The Quality and Service Coordinator plays a key role in ensuring the reliability and quality of our systems by carrying out testing activity for enhancements across Salesforce, Dynamics and Business Central. The role supports the smooth delivery of changes by combining structured testing with targeted service support, including triage of incoming issues and resolution of tickets.
Duties and Responsibilities
- reating test plans based on user requirements with the Service Manager to enable testing to be done by the wider business.
- Create clear documentation regarding test outcomes, learnings from the enhancements and suggestions to improve them moving forward.
- Work proactively with the business to understand key systems and how they work.
- Be an internal point of contact between the business and our external IT provider by assisting in approval, information gathering to ensure smooth service.
- Support the Service Manager to ensure that tickets are managed and resolved within a timely manner.
- Monitor recurring issues and share insights that help improve system quality and inform future enhancements.
- Work with the business and the Service desk manager to understand prioritisation of work and assist in working out return on investment of required work.
- Carry out manual testing on BAU changes and new enhancements in the following systems – Salesforce, Dynamics, PowerBI and Business Central.
- Adhering to team set KPIS on ticket resolutions
- Retrospective reviews regarding test plans, facilitation of testing and manually testing.
- Monthly calls with the service manager to pass on learnings and review process of tickets.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
We’re looking for a Digital Marketing and Automation Officer with a background in delivering and optimising engaging digital campaigns, with experience of paid media, email marketing and automation, and social media, to join our friendly, agile and expert Digital team.
As the Digital Marketing & Automation Officer, you will create, review, optimise and report on digital marketing campaigns including paid social and search, and email marketing and automation. You will support AI and automation work including building and testing workflows, as well as acquisition, retention and optimisation activities, helping ensure our digital activities meet our strategic objectives, digital goals and audience-needs.
The client requests no contact from agencies or media sales.
The role
The Innovation team at Leadership Skills Foundation is responsible for the design and evaluation of learning programmes that give young people life‑changing skill development and leadership opportunities. As Innovation Officer you will provide support to our Innovation Leads across learning development, visual design, and research activities.
This role is ideal for a creative all-rounder. You don’t need to be an expert in all areas on day one. We are looking for a proactive problem solver who can grow into the role and is energised by the idea of wearing multiple hats to help young people succeed.
You will directly support a broad range of projects including:
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Our strategic partnership with Sport England to positively impact a wider diversity of young people through sports leadership opportunities.
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The development of our new youth voice initiative to empower young people to lead positive change.
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The expansion of our Environment Leaders Programme to raise awareness and equip young people with green skills for their future employment.
What you’ll do
Learning development
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Work collaboratively to help create and test new learning programmes, and continuously improve our range of Awards and Qualifications based on research findings e.g. from our Sport England Programme.
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Support the creation, editing and quality-checking of course content and materials, such as Learner Evidence Records and tutor guidance documents.
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Support digital learning activity, including content creation, managing online platforms and testing user experience.
Visual design and content
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Create engaging visual designs for use in course materials and impact reporting, ensuring designs are always accessible and on brand.
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Manage our library of learning resources, ensuring designs are reviewed regularly and improved based on feedback and research findings e.g. from our Sport England Programme.
Research and evaluation
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Play a supporting role organising and conducting research interviews, observations, surveys and focus groups.
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Assist with data collection and analysis of qualitative and quantitative insights.
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Support the preparation of engaging impact reports and insight summaries.
What you’ll love
Remote working with flexible / agile working, with some travel to in-person meetings.
A small, friendly team committed to making a difference for young people.
Summer and winter team events.
Optional Vitality Health Care Plan, with option to add family/significant others at reduced rate ((following successful completion of probation period).
*** Please review the job pack for the full person specification and further information. This is a full-time, two‑year fixed‑term contract, with the ambition to extend subject to funding. ***
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Email Channel Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through effective email and SMS communication strategies. They will be responsible for ensuring ARUK's email channel delivers a consistent, personalised, and user-centric experience, maximising supporter engagement and conversions.
Key Responsibilities:
Strategic Leadership:
· Email Strategy Development: Collaborate with the Senior Manager to develop and implement a comprehensive email strategy aligned with ARUK's fundraising, brand, communication, and advocacy goals.
· Platform Management: Own and manage the Dotdigital account (email and SMS), ensuring optimal performance, deliverability, and compliance.
· Cross-Platform Collaboration: Lead decision-making on email components for all platforms used at ARUK (Dotdigital, Funraisin, Outlook, etc.), ensuring a consistent and user-centric experience.
· Audience-Centric Approach: Champion a customer and supporter-centric approach to email communications, prioritising personalisation, segmentation, and relevance.
· Decision-Making Authority: Serve as the final decision-maker for all email channel-related matters, including marketing campaigns, automated journeys, transactional emails, and SMS initiatives.
Tactical Execution:
· Campaign & Calendar Management: Own the email calendar, plan, execute, and analyse email campaigns, including the monthly newsletter, welcome journeys, and A/B tests. Manage and delegate this work to the Email Officer and/or Email Executive where appropriate.
· Automation: Develop and implement automated email workflows to nurture leads, welcome new supporters and customers, re-engage lapsed donors, and drive conversions.
· Data Collaboration: Work closely with the data team to segment audiences, personalise content, and ensure seamless data integration between Salesforce and Dotdigital.
· Integration Management: Manage the technical integration between Salesforce and Dotdigital, ensuring data accuracy and maximising automation capabilities.
· Reporting & Analysis: Provide detailed and accurate reporting on email performance, using data to drive optimisation and inform future strategies.
· User Journey Optimisation: Collaborate with the web unit to create seamless user journeys between the website and email communications.
Other Important Areas:
· SMS Channel Management: Manage and grow ARUK's SMS channel, leveraging its potential for timely and targeted communication. Also responsible for new 'SMS' adjacent channel strategies (e.g. Whatsapp).
· Continuous Improvement: Explore opportunities to upgrade Dotdigital to enable more reactive marketing based on web traffic.
· Knowledge Sharing: Share insights and best practices across ARUK, upskilling staff on effective email communication.
· Supporter Focus: Continuously monitor and analyse supporter data to understand preferences, identify churn risks, and optimise the email experience for higher engagement and growth.
· Using data and analytics to inform all aspects of email strategy, from segmentation and personalisation to campaign optimisation and automation.
· Collaboration: Particularly with the web team and data team, to ensure a seamless user experience and effective data utilisation.
· Strategic Focus: While tactical execution is important, strategic leadership in collaboration with the Senior Manager is essential, ensuring the email channel aligns with ARUK's broader goals and contributes to its mission.
Knowledge, skills and experience needed:
· Proven experience in email marketing, with a track record of developing and executing successful email campaigns.
· Strong understanding of email marketing best practices, including deliverability, segmentation, and personalisation.
· Experience in managing and optimising email marketing platforms, preferably Dotdigital.
· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.
· Excellent communication and stakeholder management skills.
· Experience in A/B testing and campaign optimisation
· Strategic thinker with the ability to develop and implement effective email marketing strategies
· Strong analytical and problem-solving skills
· Excellent attention to detail and organisational skills
· Proactive and results-oriented
· Passionate about using email marketing to make a positive impact
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
These newly created roles will be working closely with business system owners, technical teams, and stakeholders across our organisation to define the product vision, lead backlog management, and ensure that the product families evolve in line with organisational strategy, user needs, compliance standards and operational requirements.
This role acts as the voice of the business within product squads, ensuring enhancements and configurations to COTS/SaaS platforms are user-centred, scalable, secure, and aligned with RBLs wider mission.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Product Management Team Leader, key responsibilities will include:
- Define, refine and continuously communicate the vision and roadmap for assigned COTS/SaaS product families, ensuring alignment to organisational strategies
- Translate strategy and business needs into clear product direction that improves efficiency, adoption, user experience and organisational outcomes
- Own and manage the product backlog, ensuring items are clear, prioritised and deliverable
- Build strong relationships across functional areas (e.g., Fundraising, Welfare, Membership, Operations, Digital, Data, Technology)
- Ensure COTS/SaaS features and configurations are clearly defined, documented and understood across delivery teams
- Maintain awareness of operational risks, system dependencies, data protection requirements, accessibility standards and security controls
You will have demonstrable experience as a Product Owner, or similar, in digital, technology or product led environments. You will have hands on experience of a leadership role in Agile teams, a strong understanding of product management practices and experience working with COTS/SaaS applications including configuration, lifecycle management and vendor engagement.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands‑on and can‑do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online.
Key responsibilities will include:
- Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed.
- Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences.
- Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required.
- Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities.
- Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels.
- Leading the planning, building, and delivery of all email communications for UK and US audiences.
- Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention.
- Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities.
- Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible.
You should have:
- Proven experience in a digital engagement role, preferably in the non-profit sector
- Proven expertise managing website content (WordPress or similar).
- Proven expertise using Charity Digital & Virtuous (or similar email platform)
- Experience in writing compelling and effective copy to engage specific audiences
- Basic understanding of HTML/CSS.
- Strong understanding of UX principles, accessibility, and responsive design.
- Experience using analytics platforms (e.g. GA4, GTM).
- Understanding of GDPR, data privacy, and digital safeguarding.
- Ability to interpret data and use insights to guide improvements.
- Strong attention to detail and commitment to user-centered design.
- Excellent communication and stakeholder management skills, helping to translate content for digital channels.
- Strong organisational and project management skills.
- Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels.
- A commitment and empathy to the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible:
Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result
Interviews will be held in week commencing 18th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
As Head of Digital Products and User Experience, you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, the Head of Digital Products and User Experience will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand.
This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible.
This opportunity is for a 12-month Fixed Term Contract.
Key Responsibilities
- Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards
- Own the delivery, performance and accessibility of all digital products and platforms
- Champion excellent user experience across websites, microsites and digital services
- Embed product-based ways of working to deliver high standards of performance and user experience
- Set and champion content and product standards across the organisation
- Work with senior stakeholders to agree priorities, dependencies and delivery plans
- Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements
- Contribute to organisation-wide technology strategy and leadership activity
About You
- Proven experience leading digital products and user experience at scale
- Proven ability to set and deliver a digital strategy
- Experience of leading a multidisciplinary team
- Experience supporting and developing cross organisational project teams and managing stakeholder relationships
- Broad knowledge and awareness of best practice and emerging trends in digital technologies
- Excellent working knowledge of digital accessibility tools and principles and inclusive design
- Experience using insight and analytics to improve user experience
- Confident communicator, able to influence at all levels
Hybrid working expectations: office attendance in our Northampton office one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Product Designer (9-month contract)
Help us design beautifully simple products that support teachers to change children’s lives.
Oak National Academy is looking for an experienced Freelance Product Designer to work with our design team on contract basis, starting as soon as possible until the end of March 2027.
You’ll work closely with our Principal Product Designer and cross-functional product squads to design accessible, intuitive digital experiences used by teachers and pupils across the UK. This role is well-suited to a designer who enjoys working at pace, collaborating with others, and designing for large, diverse user bases.
�� What You’ll Be Doing
Create UI/UX designs that adapt to different screen sizes based on user insights and direction from our Principal Product Designer.
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These designs will focus on creating accessible, easy-to-use products for end users.
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Review pull requests and ensure designs are implemented accurately and on-brand.
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Work with cross-functional and product-oriented squads to implement your designs.
�� What We’re Looking For
- 3+ years of product and feature design experience in digital products and services.
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Experience as a Product Designer with demonstrable knowledge of best practices for user experience design and user interface technology for mobile and desktop devices.
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Demonstrated experience working with highly accessible design systems that support a large user base.
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Highly capable of using the latest product design tools, including Figma, Figma Make, and Claude Design.
Next steps
You’ll answer some questions – a few quick admin ones and two discipline-related ones, including an example from your portfolio of a relevant past project. After the job closes, your answers will go through our sifting process: all answers will be anonymised and randomised, then reviewed by a panel of reviewers.
If you are shortlisted, we’ll invite you to a remote Zoom interview.
We are experiencing really good responses to our job adverts. This may lead us to closing the role early, so if you are considering applying, please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.
There when it matters
Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.
Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation.
This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About you:
• Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
• Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
• Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
• Line management experience and the ability to develop and support colleagues
• Highly organised, with the ability to manage competing priorities and problem-solve creatively
• Excellent written and verbal communication skills
Essential:
• Significant experience project managing digital development projects from conception through to launch
• A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
• Demonstrable experience of collaborating with digital agencies and external suppliers
• Experience running change management processes, including stakeholder communication and training
Desirable:
• Experience running design sprints for product development
• Experience producing training documentation
• Experience working in a bereavement support environment
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Role Summary
Julie’s Bicycle (JB) is seeking an experienced project manager to work across our Arts Council England Programme. This is a rare opportunity to join JB’s passionate, expert, and friendly team at our internationally renowned non-profit, working at the intersection of culture and the climate crisis.
Job title: Culture & Climate Project Manager
Contract: 1.0 FTE (part-time can be considered for the right candidate), 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £39k to £41k p.a. (pro rata), depending on experience
Reporting to: Arts Council England Lead and Programme Manager
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday.
(requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role - to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
About Key Programmes
Our Partnership with Arts Council England
Julie’s Bicycle delivers the Arts Council England’s Environmental Programme, supporting organisations to embed Environmental Responsibility (ER) within their governance, operations and programmes, and supporting the Arts Council England (ACE) to drive positive environmental change within the sector. The programme focuses on delivering support to National Portfolio Organisations (NPOs) and Investment Principle Support Organisations (IPSOs), as well as the wider creative and cultural sector through a suite of free tools, resources, events and programmes.
Our programme is adaptive, responding to sector needs, insights and learning from delivery. As such, there is a significant opportunity for a collaborative and experienced project manager to deliver strands of work across the programme and to help shape the programme itself in response to learning and insights.
The Environmental Programme broadly includes:
Sector support: developing resources, running events, facilitating workshops and peer share spaces to deepen understanding and share knowledge on topics relevant to environmental sustainability, tailored for freelance creatives, boards, cultural buildings and cultural practitioners; broadening access to cultural climate practice via creative climate e-learning;
Sector reporting: supporting organisations in reporting their environmental impacts and actions using the Creative Climate Tools - our platform created for cultural organisations and businesses.
Sector leadership: to inspire, develop and nurture sector leadership via a number of dedicated programme strands focused on governance, justice, resilience and decarbonisation.
Responsibilities
We are looking for an outstanding and energetic individual to join our team as a Culture and Climate Project Manager, leading and facilitating key strands of work across the programme in partnership with ACE.
Your core responsibilities will include:
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Annual Report: project managing, writing and delivering the ACE Annual Report. Drawing together both qualitative and quantitative data, case studies and stories of change to create an annual snapshot of environmental activity across the portfolio. You will work closely with the ACE team Environmental Coordinator on this project. Tasks will include:
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End-to-end project management: Create and manage the production timeline, ensuring the report is delivered on time and meets Arts Council England (ACE) standards.
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Data Synthesis: Collaborate with the Environmental Sustainability Coordinator to gather, analyse, and interpret both quantitative (carbon data, metrics) and qualitative (narrative progress) information.
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Storytelling & impact: Coordinate the strategy and team involved in identifying and developing compelling case studies and "stories of change" that demonstrate the real-world impact of environmental activity across the portfolio.
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Content development: Draft, edit, and refine the report narrative to ensure a compelling, cohesive, and accessible copy. Manage all the contributions to the copy and version control process.
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Engage with ACE and JB’s comms team for the launch of the report to ensure maximum impact.
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E-learning module/s: Leading and project managing the development of new modules, working across internal teams to co-design and deliver engaging content and a great user experience.
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Strategic lead: Serve as the primary project manager for the creation of new digital learning assets from concept to launch.
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Content development co-design & collaboration: Lead on the content development and/or the facilitation of content co-creation with internal teams and expert associates to gather subject matter expertise and ensure content aligns with the programme’s strategy.
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User experience (UX) oversight: Ensure modules are engaging, accessible, and intuitive for a diverse range of learners.
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Production management: Oversee the technical and creative delivery of content, managing workflows between designers, LMS developers, and internal stakeholders.
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ACE partnership support: working in partnership with ACE's environmental responsibility team to help embed ER within the organisation, including stakeholder liaison and consultation workshops with area/regional managers.
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Stakeholder Liaison: Build and maintain strong working relationships with the ACE environmental responsibility team and regional leads.
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Consultation & Facilitation: Design and lead workshops for area and regional managers to gather feedback and align on ER implementation strategies.
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Programme delivery: Working collaboratively on the delivery of the ACE programme. This will include:
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Resource development: Conduct research to create toolkits, guides, and practical resources that support the wider ACE programme.
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Training design: Develop and facilitate training sessions, ensuring content is tailored for both in-person and virtual delivery.
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Group facilitation: Convene and lead focus groups, stakeholder networks, and leadership sessions to foster knowledge sharing and peer learning.
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Collaborative team work: Work fluidly across the delivery team to support large-scale program milestones and ensure a high standard and participant engagement.
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About you:
You will be passionate about the cultural sector's role in responding to the climate and nature crisis, and committed to embedding values of care, stewardship, justice and collaborative action within it.
Candidates may come from a climate science background and we welcome applications from candidates with non-traditional career paths. You must demonstrate significant project management and partnership experience, combining strategic thinking with hands-on delivery. You will be an excellent communicator with a flexible, solution focused approach, and keen to also contribute actively to the learning and culture of the wider JB team.
Experience And Skills
Essential
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A genuine and demonstrable interest in arts and culture, the role they can play in the climate crisis, and the sustainability challenges facing the sector. This needs to be partnered with a deep and demonstrable commitment to climate justice.
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Significant project management experience (at least 5-7 years), developed across mid-large scale programmes, freelance work, or a combination of both, with strong attention to detail across all stages of delivery.
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Demonstrable experience in leading the development of e-learning or online training, whether through content design, learning frameworks, and/or digital/UX production, or transferable experience and skills that could demonstrate you’ll be able to lead deliver this part of the role.
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A degree in environmental science/studies/management/sustainability or related area, or a cultural degree that includes environmental/sustainability intersections or evidence of equivalent relevant expertise.
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Demonstrable experience of partnership working with external organisations and stakeholders, including facilitation of groups across cultural or environmental contexts. Ideally with cultural practitioners, institutions and funders.
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Experience of running consultation and/or action research with cultural or environmental sector individuals and organisations.
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Excellent written and verbal communication skills, with the ability to communicate clearly across different partners and audiences and, ideally, proven ability to translate complex datasets and environmental metrics into accessible, compelling copy.
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A proactive, flexible approach with the ability to manage multiple workstreams and a genuine curiosity and commitment to drawing out learning to support adaptive programme design.
Desirable
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Knowledge of the ACE investment portfolio and/or the wider publicly funded cultural sector
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Experience of successfully managing climate, environmental and/or justice projects, working in partnership with external organisations
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Developed experience working with freelance artists and creative organisations within networks or peer sharing contexts
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Experience of participatory or co-design/collaboration approaches to content development, facilitation and consultation.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th of May 2026. We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
Please note that this role does not meet the criteria for Skilled Worker visa sponsorship.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
Due to an expansion in our work to provide training and e-learning to raise awareness of unpaid carers and of the issues and challenges they face with a range of professionals, we are excited to recruit a Training and Learning Officer to lead our work in this area. The post holder will develop, maintain and deliver a suite of e-learning, and in person and online training.
About you
You’ll have knowledge and experience of designing, developing and delivering training. You’ll be experienced in conducting research and analysing data with an understanding of the issues impacting carers, and the systems in which they operate. You’ll be a strong communicator and be able to balance a diverse range of projects.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Personal statement (no more than one side of A4), CV, personal details form and completed monitoring form should be emailed to us. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is delighted to partner with a leading educational institution to appoint an interim Website and Digital Engagement Manager. This pivotal role is responsible for overseeing web and digital solutions, ensuring an engaging, accessible, and compliant online presence that enhances the institution's brand and user experience.
Role Overview
The Website and Digital Engagement Manager will lead the web team in delivering innovative digital solutions, managing website performance, and ensuring accessibility and compliance standards are met. This role offers a unique opportunity to shape the digital landscape of a prominent educational organisation.
Key Responsibilities
- Lead and coordinate the web team to plan, develop, and execute web projects with a user-centred approach.
- Manage and maintain the university’s website, continuously improving usability and performance.
- Oversee content management, ensuring compliance with legal frameworks including GDPR, CMA, and Data Protection regulations.
- Monitor website analytics, deriving insights to optimise user engagement, navigation, and conversion rates.
- Oversee the design and evolution of the CMS and UI pattern library for consistency and compliance.
- Collaborate with UX/UI designers to implement usability testing and enhance user experience.
- Ensure all web content aligns with visual identity guidelines and promotes the university's brand voice.
- Manage relationships with digital solution providers and oversee technical support requests.
- Regularly review website security, accessibility, and legal compliance, liaising with legal teams as needed.
Person Specification
- Demonstrable experience working with stakeholders to gather requirements and translate them into effective web solutions.
- Proven ability to develop user-centred information architectures and design wireframes.
- Experience editing, managing, and creating web content suitable for diverse audiences.
- Familiarity with content management systems and front-end coding such as HTML and CSS.
- Proficiency with digital design tools, including Adobe Creative Suite.
- Understanding of accessibility standards, SEO optimisation, and digital best practices.
- Excellent organisational and communication skills, with a collaborative and adaptable approach.
- Ability to interpret web analytics data and translate insights into actionable improvements.
- Commitment to delivering high-quality user experiences and brand consistency.
What’s on Offer
3 months / 2-3 days a week in their midlands office.
£50k (pro rata) salary
ASAP start
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.



