Victim support volunteer roles

Are you a good listener? Do you care deeply about helping others feel heard, safe, and supported? 

We’re looking for three amazing volunteers to join our Support Service team at the Charity for Action on Spiritual Abuse. This is a meaningful role where you’ll support people who’ve been hurt in religious, spiritual, or faith-based communities. 

What You’ll Be Doing 

As a Support Service Volunteer, you’ll be part of a team offering emotional support and guidance to people who’ve experienced spiritual abuse, or who have been hurt in religious, spiritual or faith-based communities.

You’ll start by arranging an initial call to listen to their story and help them figure out what kind of support they need. If they want more help, you can offer up to five follow-up calls, spaced apart fortnightly or longer. 

You’ll help people by: 

• Listening with care and compassion 
• Explaining what spiritual abuse is 
• Talking through their options if they want to report what happened 
• Helping them focus on what they need now and how to move forward 

What We’re Looking For 

You don’t need to be an expert, but we’re looking for people who: 

• Live in the UK 
• Have experience or training in listening, wellbeing, or safeguarding 
• Communicate clearly and kindly 
• Understand how abuse in faith settings can affect people — through personal experience, supporting others, or training 
• Are emotionally ready to support others (especially if you’ve been through something similar) 
• Can work well in a team and ask for help when needed 
• Have access to a computer and a private space to make calls online 

What You’ll Get 

We’ll make sure you feel supported every step of the way: 

• Full online training and induction 
• Regular supervision and debriefs after calls 
• Opportunities to learn and grow 
• Feedback on the impact you’re making 
• A charity email address and access to Microsoft Teams for your calls 

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

To enhance the Safe Space service provision as experts by experience, supporting service users and their peers on their recovery journey.

Main Responsibilities

To work closely with the HFEH Mind Safe Space team in supporting, encouraging and motivating the people that attend our services in their mental health recovery journey. Utilising their knowledge gained through lived experience and promoting recovery through visual recovery

Tasks

· Signpost Safe Space attendees to appropriate support services

· Supporting with Self Referrals to community support services

· Promote recovery by means of visible recovery

· Promote mental health and applicable community services

· Utilise listening and communication skills to support individuals attending the Safe Space Service

· Conduct follow-up calls and face-to-face appointments supporting the recovery journey

· Assist with the completion of recovery plans

· Motivate and encourage community engagement

· Support with the development and updating of borough resources and asset mapping

· Co-facilitate with psycho-educational or informational groups

· Support service users with paperwork

General Responsibilities

• Attend and conduct required training in line with company guidelines

• Attend monthly supervisions as agreed with supervisor

• Contribute ideas and feedback to improve service provision

• Abide by company policies and procedures

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

Essential

· Knowledge and understanding of issues facing someone with a Mental Health illness/disability

· Knowledge and understanding of utilising mental health services

· Excellent communication skills

· Excellent listening skills

· Willingness to embrace empathy and compassion

· Ability to work with Safe Space service Users demonstrating a non-judgmental attitude and withholding bias

· Clear understanding of professional boundaries

· IT literate

· Able to support service users with form filing and making phone calls

· An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.

Desirable

· Knowledge and understanding of issues facing someone with a other support needs/services e.g. substance misuse, domestic abuse, debt, homelessness

· Knowledge of the borough and support available

· MS office proficient

· Experience/ knowledge of the Health and Social Care Sector

Time commitment and expenses:

· Minimum of 8 hours per week during (our core hours of 2PM – 10PM. )

· We request a minimum commitment of 6 months of volunteering after the completion of your induction.   

Offer free, confidential listening by phone or in person to people who need to be heard. We provide training, regular supervision, and a mobile phone for sessions. ~1 hour/week after training, with simple notes and safeguarding support. Remote across the UK, with preference for West Midlands.

Why Volunteer With Us?

• Make a meaningful impact on someone's life.
• Gain valuable skills in active listening, empathy, and communication.
• Be part of a supportive, purpose-driven team.
•  Flexible hours – volunteer on your own schedule.
• Full training and ongoing support provided.

You Don’t Need to Be an Expert!

• No previous experience required.
• Just bring your kindness, patience, and willingness to listen.

Commitment

• Minimum 1 hours per week for six months.
• Remote and in-person options available.

Inclusive Boards is delighted to be supporting Respect in their search for their next Chair and new Trustees. For further information about the Trustee roles, please visit our opportunities page. 

Respect is the umbrella organisation for the perpetrator sector, working with their members, partners and allies to stop the harms done by those who perpetrate domestic abuse. They provide leadership and guidance to their members, and use their voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.

Passionate about good practice, Respect works closely with a number of partners across the domestic abuse sector to develop strategic, multi-agency responses to domestic abuse including Women’s Aid Federation England, SafeLives and Social Finance and Safe & Together Institute.

About the Chair role:

As Chair, you will have the opportunity to shape and lead the future of a unique charity, working with other trustees, the CEO and the team, to help reach Respect’s goal of ending domestic abuse.

The Chair will play a pivotal role in guiding the Board and Executive Leadership Team through an evolving internal and external environment, ensuring strong governance, clear strategic direction and effective leadership so that Respect continues to deliver impact while maintaining organisational health and sustainability.

The ideal candidate will have experience in the following areas:

• Previous experience at Board level as Chair/Vice Chair
• Exceptional senior, strategic leadership experience
• Strong communication, interpersonal and consensus-building skills
• Ability to provide independent judgement and constructive challenge
• Commitment to Respect’s vision, values and to equity, diversity and inclusion

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 08/12/2025:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role for which you’re applying and how you meet the person specification. Please note that the cover letter is an important part of your application and will be assessed.
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

About Us

Tell My Truth and Shame the Devil CIC is a grassroots community interest company committed to fighting Child Sexual Abuse (CSA) across all UK communities.
We work to protect, heal, and empower survivors, amplify their voices, and educate the public through media, outreach, and education.

Our CIC is a movement, not just an organisation — everything we do is built from the ground up by people with heart, courage, and vision. We believe in truth, love as law, and community unity.

This is a grassroots, volunteer-driven structure, so this role will suit someone who values purpose, legacy, and growth over titles or pay at this stage.

The Role – Social Media & Marketing Assistant (Platform-specific)
We are looking for passionate Social Media Assistants to help us grow our presence on TikTok / Instagram / Facebook / YouTube. Each role focuses on one platform, creating engaging campaigns that build awareness of our mission.

Responsibilities:

• Plan and post content tailored to your assigned platform.
• Engage with followers, respond to comments, and grow our community.
• Track analytics to improve reach and engagement.
• Collaborate with content creators and marketing leads to deliver campaigns.

What We’re Looking For:

• Experience managing content on TikTok / Instagram / Facebook / YouTube (choose one per role).
• Understanding of platform-specific trends, tools, and audiences.
• Creative mindset and ability to communicate sensitive topics respectfully.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a month to make this happen?

If so - we need volunteers to join the Barnet Safer Neighbourhood Board.

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

 The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance, involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

Please see the role profile for further information.

The Charity for Action on Spiritual Abuse (formerly Replenished Life) is on a bold mission — and we need passionate, committed individuals to join us at a pivotal moment in our journey. 

Our Vision 

We believe in a world where everyone who has experienced harm in a spiritual, religious, or faith-based context is: 

• Heard and understood 

• Properly supported 

We are working towards a world where every faith and secular organisation: 

• Knows how to recognise and respond to spiritual abuse 

• Understands what a healthy religious or spiritual culture looks like 

Why Now? 

Thanks to a major Comic Relief Organisational Growth Fund grant, we are scaling up in big ways — expanding our support services, training programs, and research initiatives. With this growth comes an exciting opportunity: 
We’re recruiting 3 new trustees to join our dynamic and forward-thinking board. 

Who We're Looking For 

We are especially keen to hear from people with skills and experience in any of the following areas: 

• Financial planning and oversight 

• Strategic thinking and organisational development 

• Safeguarding and complaints handling 

• Policy, process, and quality assurance 

Whether you're already a trustee or exploring this role for the first time, if you believe in safer spiritual spaces and have time to give (around 1–2 days per month), we want to hear from you. 

We are committed to building a diverse trustee board that reflects the communities we serve, and we warmly welcome applicants from all backgrounds, faiths, and none. 

Why Become a Trustee? 

Being a trustee is more than governance — it’s purposeful leadership. It means: 

• Playing a vital role in a growing, impactful charity 

• Using your skills for social good 

• Collaborating with passionate, kind, and committed people 

• Gaining new experience and strategic insight (great for your career or personal growth!) 

• Helping shape national conversations around spiritual abuse, faith, and safeguarding 

We’ll support you every step of the way with training, resources, and a friendly, engaged trustee and leadership team. 

Time Commitment 

• Quarterly online board meetings (weekday evenings) 

• One in-person strategy day per year 

• Occasional reviews or input between meetings 

• Ongoing contribution to your portfolio area — within your flexible 1–2 days/month 

Practical Bits 

• This is a volunteer role (reasonable out-of-pocket expenses reimbursed) 

• Supportive induction and ongoing trustee development provided 

Ready to Make a Difference? 

To express your interest, contact Ruth Appleton through charity job message 

Download the full Trustee Recruitment Pack

Want a chat? Ruth is happy to talk more about the role before you apply. 

The London Prisons Mission is an independent charity that supports and assists multi-faith Prison Chaplaincy teams; enables volunteers to work with those in prison and leaving prison; and to inform congregations about prisoners, their families, prison staff, victims of crime and issues concerning the criminal justice system.

The Mission has gone through a period of transition and we are looking to refresh the charity’s structures and activities to make it a more effective organisation for those we seek to serve.

The Chair of the Mission will direct this work and work with the LPM support group and the trustees to ensure that the Mission can fulfil its objectives. 
 

MAIN RESPONSIBILITIES
Volunteer Support and Recruitment:

• Refreshing the leadership structure of the Mission through the recruitment of new trustees to oversee our work
• Identify potential volunteering opportunities for interested members of church congregations (provided proper training and support is in place)

External Networking:

• Meet representatives of national organisations and prison reform groups to discuss volunteer opportunities and information sharing

Staying Informed:

• Keep up to date with developments in the criminal justice system (CJS), including reports from HM Inspectorates

Communication:

• Meet every two months with LPM support group. Share relevant information with management teams, chaplaincy teams (of all faiths), and partner churches

Relationship Building:

• Maintain contact with managing chaplains of partner prisons.
• Initiate contact with prisons which LPM might work with in the future and co-ordinate prison visits for the LPM support group

Church Engagement:

• Communicate regularly with partner churches to promote prison-related awareness and engagement within congregations

Events and Public Engagement:

• Lead on organisation of events like prisoner art shows and activities around Prisons Week
• Encourage faith communities to be more active in CJS issues

 You will work with the London Prisons Mission support group on all of the above, but will be expected to take a lead on all these responsibilities delegating where necessary

Please send a CV and covering letter explaining why you would like to take up this post and outlining your relevant experience.

As our prospective new Treasurer, your focus would be on overseeing our financial health, ensuring robust financial practices are in place and aligning our fiscal strategies with our long-term objectives.

About Sussex Pathways

Sussex Pathways is a criminal justice charity based in Lewes, East Sussex. We work within prisons and communities with the aim of reducing offending behaviours and empowering ex-offenders to make positive life choices. Our team is comprised of staff, trustees, and volunteers. We work with offenders and victims of crime primarily within Sussex, but are able to facilitate out of area work when capacity allows.

We received the Queen's Award for Voluntary Service in June 2021.

What will you be doing?

Sussex Pathways is recruiting for a new Treasurer to lead on finance as part of the charity’s voluntary Board of Trustees. We have an excellent board of trustees from various walks of life, committed to the governance of Sussex Pathways.

The Treasurer will oversee the financial and assurance matters of the charity in line with good practice and in accordance with the governing document and legal requirements. 

What are we looking for?

To enable the Board to deliver in their responsibilities and to support the work of the CEO and her team in ensuring the financial compliance and stability of the Charity, we are seeking a volunteer with a background in finance. 

We are seeking someone who brings energy, enthusiasm, and dedication to the role, and who will contribute fresh perspectives to our Board. Previous governance experience is not required - we will provide a comprehensive induction and ongoing training.

You should be a finance professional with knowledge and experience in bookkeeping standards, financial controls and systems, budgeting, cash flow forecasting, and the preparation of annual accounts.

You’ll be a clear and confident communicator, able to present financial information in
an accessible way to those without a finance background.

You’ll also be willing to take an active role in key financial areas such as budgeting, forecasting, and liaising with auditors.

What difference will you make?

In undertaking this role, the successful candidate will contribute to the work of the charity, supporting ex residents of prison as they work to a better future and where victims of crime have a voice within the criminal justice system.

This position is pivotal, providing strategic direction and ensuring that our financial and governance structures support our ambitious goals.

Time commitment

Trustees are expected to prepare for and attend five Board meetings annually. Occasional ad-hoc meetings occur approximately two to three times per year.

The expected time commitment for the role is no more than seven to fourteen hours per month, which would largely be for preparing for and attending board meetings.

Location: Remote with very occasional (1-2 times a year) travel to London (expenses reimbursed)
Commitment: Approximately 8-10 board meetings per year, plus additional input as required

What you will be doing

As our Trustee Treasurer, you’ll play a key part in guiding The Ben Kinsella Trust’s financial wellbeing and helping us achieve our mission to prevent knife crime and keep young people safe.

You’ll bring your financial expertise and strategic insight to support the Board in making confident, informed decisions about our resources, sustainability, and long-term plans. This is a voluntary, non-executive role, you won’t be managing day-to-day finances, but your perspective and advice will help ensure strong governance and sound financial management. 

Working closely with the Chair, CEO, and Deputy CEO, the Treasurer will provide expert guidance on the charity’s financial strategy, investments, and sustainability. You will oversee financial reporting and controls, ensure compliance with statutory requirements, and support the leadership team in managing resources effectively across multiple departments.

This is a highly rewarding role for a qualified accountant who wants to use their professional expertise to make a real difference. We’re looking for someone who will bring energy, insight, and ambition — not just to oversee the numbers, but to play an active part in shaping the charity’s future. As a key member of a passionate and committed Board, you’ll help to ensure that Ben’s legacy continues to change lives and prevent knife crime across the UK.

  Strategy and Governance

• Act as a full member of the Board of Trustees, contributing to the overall governance, strategy, and direction of the charity.
• Provide oversight and assurance of the charity’s finances and risk management.
• Liaise with auditors and independent examiners as required.
• Ensure compliance with statutory and regulatory requirements, including the Charity Commission and funders.

  Financial Oversight and Management

• Oversee the charity’s financial strategy, budgets, cash flow, investments, and reserves.
• Work with the Executive Team (CEO and Deputy CEO) to monitor and review financial performance across multiple departments.
• Lead on the review of management accounts, annual reports, and audited financial statements before Board approval.
• Advise the Board on financial implications of strategic decisions, investment opportunities, and risk management.
• Ensure the charity’s accounting systems, particularly Xero, are effectively utilised for accurate reporting and transparency.

  Support and Guidance

• Provide professional guidance and mentorship to Executive Team and the Finance and Operations team.
• Support the development of robust financial controls, policies, and procedures.
• Provide appropriate challenge and scrutiny to the Senior Leadership Team, ensuring sound financial decision-making that aligns with the charity’s objectives.

Who we are looking for

We are seeking a Trustee Treasurer who can bring financial expertise, strategic insight, and a commitment to the mission of The Ben Kinsella Trust.

We actively encourage people from a wide range of backgrounds, experiences, and perspectives to join our Board and help shape the future of The Ben Kinsella Trust.

We recognise the value that diverse voices bring to our decision-making and to the way we work. We are particularly keen to hear from people who are currently underrepresented on our Board or within the wider charity sector, and who can bring different insights to our governance and strategy.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

  Skills and experience

  You’ll have:

• Financial expertise - A recognised, qualified accountant (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent) with current or prior membership of a UK professional accountancy body.
• Strategic experience - Proven experience in overseeing significant budgets, supporting organisations through growth or change, and providing input on financial planning, investment, and risk management. 
• Analytical and communication skills - Strong knowledge and practical expertise in Xero accounting software, or similar.

  Values

  We are looking for someone who:

• Is passionate about making a difference, committed to preventing knife crime, and improving outcomes for young people.
• Can think strategically and collaboratively, contributing constructively while supporting and challenging the leadership team as needed.
• Values equity and inclusion, and actively promotes diversity in decision-making and governance.
   

What you’ll be expected to do

• The role requires attendance at approximately 8-10 Full Board meetings per year, usually held virtually.
• Additional commitment includes preparing for meetings, reviewing financial reports, and engaging with finance and risk management processes, audit processes or staff meetings as required.
• Occasional attendance at charity events, strategy days, or stakeholder meetings may also be requested.
• Overall, the role is expected to require 6–8 hours per month on average, with some months busier than

How to apply

If you would like to apply, please submit CV and include a supporting statement detailing why you are interested in the role and your relevant experience and suitability.

Applications close: Monday 24th November at 3pm

Interview schedule:

• 1st stage, w/c 1st December (virtual)
• 2nd stage w/c 8th December (in person)

We are looking for a male mentor volunteer to provide guidance, support, and inspiration to young boys in our Brent Domestic Abuse Service. You will act as a positive role model by offering a listening ear for challenges, helping build social connections, and developing life skills like self-esteem, respecting others, and decision-making. This role requires empathy, reliability, and a commitment to a positive, non-judgmental approach. If you would like to make a difference, get in touch!

Hestia provides holistic, one-to-one support in our refuges and the community. Our refuge services are for women and children, offering a safe place to stay and vital emotional and practical support.

Outside of our refuges, most of our support services are accessible by anyone who has experienced domestic abuse, including men.

In the last year, 3,855 women and children were supported by Hestia to recover from domestic abuse.

Anyone can experience domestic abuse, at any point in their life, regardless of their background, age, gender, ethnicity or sexual orientation. However, it is a gendered crime, with women being three times more likely to be victims.

We help people understand what domestic abuse is and develop the knowledge, skills and tools they need to protect themselves, stay safe and leave a relationship, if and when they’re ready to do so.

What you will be doing

• Build a trusting relationship with a young boy by being a supportive, compassionate, and empathetic friend and role model
• Help the young person identify and work toward personal and academic goals
• Provide guidance and support on challenges the young boy faces, helping them consider various options and make positive life choices
• Support the young person in developing positive life skills and problem-solving abilities
• Assist in making social connections within the local community or through other positive activities and groups

The skills you need

• Ability to listen effectively and non-judgmentally
• A genuine desire to support young people and an ability to understand their needs and concerns
• Willingness to serve as a positive example and share experiences, if appropriate
• A commitment to working with the young person over a sustained period to foster growth and positive change

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Pelican Parcels takes pre-loved and new item donations for babies and children up to age 12 and redistributes these to families facing financial hardship via various existing family services in Brighton & Hove and Sussex.

We are the only baby bank in Brighton and Hove!

We are looking for volunteers who are passionate about wanting to help local families. Our warehouse hours are from Monday to Thursday, 10am till 2pm.

Volunteer tasks vary but may include:

• Quality checking clothing, bedlinen, toys, books and other donations.
• Cleaning and safety checking prams, beds and highchairs.
• Greeting people bringing their donations and family service staff when they come to collect an order during course of duties.

Our next warehouse tour and volunteer inductions are on Monday 13th October or Monday 17th November. The training programme will then run on Mondays for four weeks with the option to switch to another day on completion. Please get in touch for more info. 

Role Requirements

• Positive can-do attitude
• A reasonably good level of fitness
• An good understanding of the English language
• Ability to work with other volunteers
• Ability to listen to and follow instructions
• Attention to detail in quality checking donations
• Passionate about helping local families experiencing financial hardship
• Appreciation and respect of the confidential nature of information that may be acquired.

Benefits

1. This role will give you the opportunity to meet new people.
2. This role provides a valuable service to the community.
3. The knowledge that you've contributed to helping families facing financial hardship.
4. Training will be provided.

Practical considerations

Our address is Units 1 & 2, Manor Industrial Estate, Newtown Road, Hove, BN3 7BA. We are close to Hove Station and other public transport. There is also free parking locally.

Our hours are 10am till 2pm from Monday to Thursday. We ask that volunteers give at least 2 hours a week during these hours.

We require our volunteers to have a reasonable level of fitness. Occasionally there are heavy bags to carry and other items such as beds and mattresses. This is for when we bring items out to our referral partners, when they collect these for the families they support, and when we bring donations in. We use step ladders to reach items that are on high shelves. There are online safety courses that all our volunteers need to undertake but if any of our volunteers have any prior injuries or medical conditions that prevent them from undertaking certain tasks then they can be excused from these particular tasks.

We provide basic DBS check for volunteers, otherwise we require volunteers to bring in their existing DBS certificates. We do not work directly with the families we support.

Join Roots Academy, and use your skills to contribute to the Muslim Ummah!

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

We are currently recruiting a Safeguarding officer to join our people team in the UK.

This is a remote/homebased long-term volunteer position that will be part of the core team at Roots Academy, and we are looking for someone that can volunteer approximately 3-8 hours per week.

About Roots Academy

Roots Academy provides structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action. Roots started in the UK in 2020, and has grown steadily since. Our UK office currently has several teams including Education, Programmes, Marketing, Fundraising and Events. We are also expanding internationally into Ireland, Canada, US, Australia and Türkiye.

About The Role 

The Safeguarding Officer will work with the People Team Lead and the Trustee Board in ensuring that appropriate arrangements are in place for keeping students, volunteers and team members safe at Roots Academy.

You will promote the safety and welfare of young people involved in Roots Academy’s activities at all times.

Key tasks

• Support with developing, reviewing and implementing Roots Academy’s safeguarding policies and procedures: ensuring all safeguarding issues concerning students and volunteers who take part in Roots Academy’s activities are responded to appropriately.
• Make sure that everyone working or volunteering at Roots Academy, including the board of trustees, understands the safeguarding policy and procedures and knows what to do if they have concerns about a student or volunteer’s welfare.
• Develop and deliver safeguarding training.
• Make sure students and young people who are involved in activities at Roots Academy know who they can talk to if they have a welfare concern and understand what action the organisation will take in response.
• Receive and record information from anyone who has concerns about a student or volunteer who takes part in Roots Academy’s activities.
• Responding to information that may constitute a safeguarding concern, including a concern that an adult involved with Roots Academy may present a risk to children or young people. This includes:

a. assessing and clarifying the information

b. making referrals to statutory organisations as appropriate

c. consulting with and informing the relevant members of the organisation’s management

d. following the organisation’s safeguarding policy and procedures.

• Liaise with, pass on information to and receive information from statutory agencies such as the police. This includes making formal referrals to agencies when necessary.
• Store and retain safeguarding records according to legal requirements and the organisation’s safeguarding policy and procedures.
• Work closely with the board of trustees the People Team Lead to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns about organisational safeguarding practice.
• Report regularly to the board of trustees on issues relating to safeguarding, to ensure that safeguarding is seen as an ongoing priority issue and that safeguarding requirements are being followed at all levels of the organisation.

What we’re looking for

• The Safeguarding Officer must have received relevant safeguarding training
• Experience as a qualified social worker or safeguarding lead desirable
• Understanding of safeguarding in further education desirable
• Strong understanding of Islam and the Muslim community essential

At Roots Academy, we are committed to providing accessible Islamic Education to individuals from all backgrounds. To achieve this, we are working to build an inclusive and welcoming workplace, reflective of the students we serve.

We strongly encourage applications from Muslim women and Roots students or alumni that have benefitted from a Roots Class, as well as individuals that bring experience from the education sector or charity sector.
 

What we have to offer

• Be part of a team of over 100+ dedicated volunteers from around the world.

• Receive continuous rewards for those that seek Islamic knowledge from Roots classes.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots level.

• Receive in-house tarbiyah sessions to develop your deen. 

• Gain hands-on experience, with plenty of opportunities to progress.

• The chance to make a real impact for the Muslim Ummah. 

How to Apply

If you're ready to help make a difference, we'd love to hear from you! 

• To apply, please submit your CV and Cover letter via the application link. 

• In your cover letter, please outline what attracted you to Roots Academy, and what skills have that would make you a good fit for the role.

• As we are working to improve diversity and inclusion within the organisation, we encourage candidates to voluntarily complete an optional anonymous survey ( application instructions). This will allow us to monitor our progress and identify where we can improve.

Roots Academy is committed to safeguarding, diversity, equity, and inclusion. All successful candidates may be required to undergo safeguarding training and relevant background checks before starting their role.

Roots Academy is committed to providing an environment free from harassment and discrimination. We strive to provide equal opportunities and ensure that decisions regarding recruitment, compensation, performance evaluation and terminations are made fairly and transparently.

If you wish to contact us to request any accommodations or additional support during the recruitment process, raise any related concerns, make suggestions or provide feedback, please email us.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.