Visiting support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow, we are looking for a Marketing Officer to research and develop multi-channel marketing campaigns to drive occupancy and new services, and to lead on their implementation.
You will create and execute digital marketing campaigns to support our services, and work on design for inhouse creative projects, developing engaging on and offline materials. You will implement marketing plans to promote services offered both in and out of our Homes, produce digital content to engage and convert audiences, develop website content, and manage photography to maintain our image bank.
You will produce regular updates and analysis using data on our enquiry system, keep accurate records of activity and costs, and support monitoring of literature and merchandise. As a brand ambassador, you will ensure consistency across audiences and adhere to relevant legislation and guidelines.
We are seeking someone with experience in a busy marketing environment, excellent communication and copywriting skills, good design and IT skills, and strong analytical ability. If you are proactive, flexible, and committed to high-quality outcomes while demonstrating our mission and values, we would love you to join our team.
Purpose of the role
- To research and develop multi-channel marketing campaigns to drive occupancy and new services and to lead on their implementation.
- To create and execute digital marketing campaigns to support our services
- To work on design for inhouse creative projects, including the development of engaging on and offline materials for our services.
Key responsibilities
Marketing & Communications
- To implement the marketing plans to promote our range of services offered both in and out of our Homes.
- To research and develop relationships with media channels to negotiate media space and to design and deliver artwork.
- To produce digital marketing content and campaigns to engage and convert our priority audiences.
- To develop compelling and emotive content for our website ensuring it reflects the range of services we offer.
- To work on the design and production of literature and materials both on and offline to support our services and with teams across Fundraising and other departments.
- To develop and review marketing materials, ensuring they are up-to date and in line with our brand and key messages.
- To support on all photography to ensure our image bank is up to date.
- To develop merchandising from concept to production, working with other teams within fundraising and the wider organisation.
Process
- To produce regular updates and analysis making use of the data on our enquiry system (Found).
- To keep accurate spreadsheets of all activity and costs.
- To maintain the current Marcomms system to track and store projects, ensuring they are logged on the workflow system.
- To work with Fundraising on the monitoring of literature and merchandise.
Other
- To be a brand ambassador ensuring consistency to a range of audiences.
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience:
- Experience of working in a busy marketing environment with the ability to plan, prioritise and manage a varied workload delivering projects to a high standard.
- Experience using digital tools, such as website content management systems, photo or video editing software and the ability to pick up new tools quickly.
- Experience in implementing and optimising digital campaigns on google ads and meta and a good understanding of campaign tracking.
- Knowledge of SEO best practice and analytics packages.
- Good knowledge of relevant marketing and charitable legislation and guidelines.
Skills:
- Excellent communication and listening skills across a wide range of audiences.
- Excellent editing and copywriting skills with attention to detail and accuracy.
- Strong relationship building with the ability to work across teams and build effective internal and external networks.
- Good design skills including Adobe (other design packages).
- Good IT skills including MS 365, Teams.
- Strong analytical skills, with the ability to use data to improve marketing performance.
- Demonstrates commitment to our mission and values
Other:
- The ability to travel and work remotely, including the location of our Homes in Solihull, Surbiton, High Wycombe, and Worthing.
- Be willing to work flexibly including occasional evenings and weekends.
Personal characteristics should include:
- Demonstrates commitment to our mission and values
- Proactive and able to inspire collaboration across teams
- Committed to achieving high-quality outcomes and supporting team success
- A positive attitude
- Reliable, professional manner; flexible and calm under pressure
The client requests no contact from agencies or media sales.
Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life
The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.
The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.
We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.
The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.
You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
What we can offer you
• Wellbeing support
• Supportive colleagues
• Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Closing Date: 5pm, Wednesday 17th December 2025
Interview date: Tuesday 6th January 2026
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
Applications from candidates will be contacted and asked to complete an application form prior to consideration for interviews.
The client requests no contact from agencies or media sales.
Starting from £36,272 + benefits
10 months FTC (maternity cover)
Purpose - what you will be achieving
The Programme Officer will be responsible for the administration and delivery of the Academy’s women in research programmes, including working collaboratively with external consultants that will facilitate the delivery of mentoring training and career development workshops. The role provides an opportunity for a person passionate about supporting the next generation of researchers to be involved in the delivery of our unique portfolio of programmes.
In addition, staff are encouraged to take part in cross-team projects, for example in promoting equality, diversity and inclusion in our activities and to contribute to initiatives such as staff learning lunches and networking opportunities.
The Academy is an outward-facing organisation and as Programme Officer at the Academy you will have the opportunity to engage with a range of stakeholders including Fellows and senior academics, professional organisations and researchers.
About the role - what you will be doing
- Administration and delivery of the Academy’s Mentoring and SUSTAIN – women in leadership programmes
- Shared organisation and delivery of a variety of online and in-person workshops and events for the Academy’s Mentoring and SUSTAIN programmes, with individual responsibility for developing and delivering specific events within the programme
- Working with professional consultants, who will assist in the development of the Mentoring and SUSTAIN programmes and facilitate mentoring training and career development workshops
- Supporting mentees and mentors during the pairing process by monitoring the Academy’s mentoring portal and CRM system, managing the mentoring inbox queries and providing accurate and frequent reporting on mentoring uptake via the CRM’s reporting tools
- Liaising with the Business information team to raise programme areas that rely on CRM support and require improvements
- Liaising with a range of stakeholders, including universities, funding partners and biomedical and health researchers, to promote these programmes and to encourage participation
- Researching developments in programmes areas and the needs of discrete groups of aspiring biomedical and health researchers
- Producing published career development information, guidance and resources, both print and digital
- Raising the profile of the programmes to highlight the Academy as a leader in the field
- Monitoring and evaluating the success of the programmes and assisting with the production of high-quality reports.
- Coordinating communications activity, and may include newsletter and maintenance of relevant sections of the Academy’s website
- Liaising with Academy Fellows, stakeholders, funders and other professional bodies
- Updating Academy Officers, Council and Senior Management Team through papers and briefings
- Supporting the wider programmes and career team activities as required
- Undertaking other ad hoc duties that can reasonably be expected of this post
About you – what you bring to the role
- Excellent written and verbal communication skills
- Experience organising and managing events and training workshops
- Experience using Salesforce CRM and reporting tools
- Some experience working with external facilitators and experts desirable
- Experience producing printed and digital content
- Strong organisational skills with keen attention to detail
- Building and maintaining effective networks
- Collaborating with other organisations
- Confident team player (within and across teams)
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: 3rd December 2025.
Interview date: w/c 8th December 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Finance Officer.
We have an exciting opportunity to join a super friendly, motivated, and supportive Finance and Administration Team.
The role is conveniently located near Liverpool Street and hybrid working is available working Monday to Wednesday in the office.
You will be an effective team member working alongside the Finance Manager to ensure that income and expenditure are appropriately processed in accordance with The Sick Children’s Trust's procedures, and that coding and costing are accurate and appropriate. You will work with the Finance Manager to support a range of financial procedures from banking to preparation of budgets and forecasts.
You will be the first point of contact for finance queries. Therefore, strong numeracy skills, previous experience in a finance role and good communications skills are essential.
For further details regarding the role, please see the recruitment pack.
Our vision is to work to a future where every family with a seriously ill child in hospital will be able to stay together, just minutes from their child’s bed during their treatment.
If you strongly believe you can contribute, then join us on a 12 month fixed term contract and we will give you every opportunity to succeed. We look forward to hearing from you.
To apply please submit your CV and covering letter demonstrating how you meet the person specification.
Closing date 5 December
Job Title: Hertfordshire Project Officer
Salary: £29,500 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To deliver Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years in a delivery team of two Project Officers and a Project Assistant.
Key tasks include
· Support with recruitment of schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)
· Support schools to write a school food policy
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
· Collect data and maintain accurate records relating to the project
· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation
· Work in collaboration with Hertfordshire project delivery team
· Gather content for our comms team (website and social media platforms)
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Able to work independently and remote
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of engaging and working with schools and/or communities
· Experience of working for a charity or not for profit organisation
· Knowledge in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.
We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.
You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.
The Role:
You’ll be managing and growing a portfolio of key trusts and foundations, delivering exceptional stewardship.
You will be researching and working to secure new income opportunities focusing on five figure grants and writing powerful funding applications and reports to inspire and engage new funders.
You’ll work closely with internal teams to develop cases for support and play a key role in achieving ambitious income targets to fund our ‘Homes from Home’.
What we’re looking for:
· A proven track record in personally securing significant trust and foundation funding at the level of five-figure gifts in a single year.
· Excellent written skills with the ability to create clear, compelling proposals.
· Strong relationship-building skills with experience of working with multiple stakeholders and decision-makers.
· Highly organised, proactive, and driven to achieve ambitious targets.
· Passionate about our cause to help families of seriously ill children
How to apply
We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.
Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached
Head of External Engagement
Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.
As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.
Key responsibilities include:
• To lead, manage and report on the work of the External Engagement team.
• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.
• To oversee delivery of our first ever Fundraising Strategy.
• To be the charity’s principal Press Officer, and to support the Chief Executive
• as the charity’s principal spokesperson.
• To oversee the charity’s growing programme of events.
If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Purpose of the job
This role creates a positive impact for young people by managing partners through the effective delivery of our youth work programmes, delivering high quality facilitation and training and building excellent relationships across a region to contribute to improvements in our network offer.
Working with Project Mangers across Network Delivery, you will enable the effective delivery of our provision to the youth sector through effective contract management and support for partnerships with Delivery Partners and Grantees. You will deliver high quality training and facilitated sessions, translating curriculum and content into engaging and effective delivery. Working within a specific geographical location you will pro -actively build relationships with organisations and networks and foster connections that will help to unlock youth work for all young people. You will gather insights from across your region to feed into and contribute to the development of our offer to our network.
Key responsibilities
Programme delivery
-
Account and contract management of relationships with a portfolio of Delivery Partners and Grantees within your geographical location
-
Ensure that Delivery Partners and Grantees understand their programme and grant requirements and are successfully delivering against those
-
Support Project Managers in coordinating and administering a range of project activities through the project lifecycle including contracting, onboarding, monitoring progress, event management and delivery and data collection
-
Conduct visits to youth organisations engaged in our digital and physical delivery
Facilitation and training
-
Deliver engaging and effective facilitation, training and events across both digital and physical platforms.
-
Translate curriculum, content and workforce development tools into impactful delivery for youth workers and young people across both digital and physical platforms.
Network Development
-
Build knowledge of the provision of support for young people in your geographical location to enable you to act as an effective relationship builder, networker and connector
-
Actively engage individuals, organisations and specific networks that can support development of our delivery (e.g., employment networks, regional infrastructure organisations, Violence Reduction Networks)
-
Facilitate Delivery and Grantee networks and collaboration spaces as per the requirements of our youth work provision and network offer
-
Engage Delivery Partners and Grantees with our network offer and facilitate the embedding of our youth development content and workforce support tools
Experience We're After
-
Experience in relationship and contract management
-
Experience coordinating activities across several programmes and project simultaneously
-
Expertise in facilitation and training particularly in youth development content
-
Experience planning, delivering and hosting events
-
Experience of operating effectively in a matrix management structure
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 8th December 2025 at 09:00am
Provisional Interview Dates: W/C 15th December 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Help us secure the funds needed to save lives.
We are looking for a passionate Senior Direct Marketing Officer to join our Individual Giving team at Samaritans. This role will create, manage and implement key campaigns and projects across the Individual Giving (IG) programme to recruit and retain supporters maximising loyalty and lifetime value.
Contract
£38,000 - £40,000 per annum plus benefits
Full time (35hrs per week)
Fixed Term Contract (12 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Craft creative direct marketing campaigns across a range of channels
Manage campaigns from concept to fulfilment and analysis
Develop long-term marketing strategies to maximise income
Work with staff across the organisation to deliver high class supporter experience
Review and analyse campaign effectiveness
Build strong relationships with external suppliers and agencies
What you’ll bring
Proven experience of direct marketing campaign management
Sound understanding of customer relationship marketing and integrated marketing communications
Experience of managing online and offline campaigns
Strong project management skills
Ability to communicate with a wide range of stakeholders
Excellent copywriting and proof-reading skills
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 5th December @ 09:00am
Interviews: w/c 8th December 2025. Second round interviews will be held on 15th and 16th December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic Research and Engagement Officer to plan and deliver engagement and research for our core and project work. This role involves listening and reaching out into communities to understand the experiences and concerns of local people using health and social care services and presenting this feedback to those planning and running services.
An ideal candidate is someone who walks into a room full of strangers and comes out with contacts, stories and having built a trusting connection. This role will include going out to geographical and communities of interest with an aim of making sure that we hear from all of the diverse communities of Wakefield District.
We recognise that research can be a term that puts people off, but we want to make research accessible and manageable for everyone. So, put simply, our research projects are always focussed on hearing from a specific community and we use different methods to reach them effectively and to capture their comments in ways that resonate and have impact.
Purpose
To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield District and represent this feedback to service providers and commissioners. The role involves some analysis of data and intelligence to influence change and improve services.
Main Duties and Responsibilities
This is a dynamic role with lots of opportunity to make it your own. We have a small team of Research and Engagement Officers, and each works slightly differently to achieve the shared goal of reaching out and exploring ways to capture and interpret the experiences of people who use local services. The main functions are:
- Engagement
- Research and Project Management
- Data and Intelligence Analysis
Person specification
Essential Criteria:
- Experience of engagement, particularly with seldom heard groups and communities.
- Strong communication and interpersonal skills.
- Strong teamwork skills.
- Capable of working independently and managing a varied workload.
- Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
- Experience using various research and engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Proficient in Microsoft Office, including PowerPoint and Word.
- Commitment to the principles and values of Healthwatch.
- Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
- Willingness to travel within the Wakefield area.
- Ability to work flexible hours, including occasional evenings and weekends.
Desirable Criteria:
- Experience in data analysis, both quantitative and qualitative.
- Experience producing impact-focused reports and summary documents.
- Familiarity with local services and community needs.
- Knowledge of the voluntary and community sector, especially in Wakefield District.
- Good understanding of health and social care sectors, especially within the Wakefield area.
Your local health and social care champion
The client requests no contact from agencies or media sales.
Birmingham Botanical Gardens (BBG) is looking for a highly motivated Development Officer with experience to join the small but dedicated Development Team to raise funds to retore and preserve the Gardens for the benefit of everyone now, and for future generations.
Purpose of Role
This exciting new role is vital to increase the income generating capacity of BBG’s Development Team to enable the charity to deliver its purpose and major development over the next 4+ years. In July BBG was awarded an NLHF grant of £9.075m, and has successfully raised over 90% of the capital funds needed. The priority is to close the capital funding gap in accordance with our fundraising strategy and increase funding for other projects and the day-to-day operation the charity, long term. BBG receives no public subsidy and must raise all income from visitors, trading, events and fundraising. The Development Officer post has been created to increase fundraised income for the charity, cultivating and stewarding an expanded and sustained funding and supporter base.
In line with current priorities, the postholder will be required to raise commercial sponsorship income, and income from major donors/individuals to meet capital and operational targets/KPI’s. The postholder will be expected to create sponsor/donor packages, deliver cultivation events and steward donors and supporters on all aspects of fundraising as directed. The postholder will have experience of managing sponsorship agreements to ensure value, compliance and delivery of benefits.
The role will share responsibility for the management of data, compliance and stewardship of growing funding streams and support the administration of the Development Function. The Development Team raises and manages funds from grants, trusts and foundations, individuals, organisations, business, legacies, etc, and the new postholder will work with the highly effective and dedicated team of Development Director and Development Manager and with the wider BBG team.
Key Responsibilities
· Achieve income and performance targets in accordance with BBG’s agreed Fundraising Strategy and business needs, as directed by the Development Director.
· Raise funding with compelling case for support from sponsors/from individuals, to meet the targets of the Major project, and fundraising from other sources such as grants, as agreed.
· Contribute to managing BBG’s development/fundraising function data, ensuring accuracy of data and information on BBG’s Spektrix/CRM system to comply with internal requirements and the Data Protection Act.
· Work with Horticultural, Marketing, Learning & Engagement, Finance Teams and other staff to formulate proposals, maximising opportunities for raising funds to support core functions and projects, once the capital is secured.
· Manage funding contracts with sponsors and those of all Development funders -including payment schedules, high quality impact reports, monitoring and compliance with any conditions of funding.
· High quality personalised stewarding of all donors and supporters, ensuring BBG’s reputation as an exemplary charity is maintained. Respectful approach in all fundraising.
· Research and cultivating funding prospects and submitting high quality well-researched applications, securing new supporters and interest within the wider funding strategy.
· Work with Marketing to manage fundraising messaging and communications, including digital, print and press coverage, all in accordance with fundraising regulation. Liaise with BBG Finance staff to ensure reporting meets BBG’s wider business and charitable requirements.
· Liaise with BBG Finance to ensure reporting meets BBG’s business/charitable requirements.
· Support with organising relevant cultivation events/visits to the Gardens, special thanks and stewardship delivery outcomes, talks, events, tours and hospitality.
· Maintain up to date knowledge of legislation, and industry codes of practice on fundraising. Ensure compliance with the Charities Act, Data Protection Act and Fundraising Regulator Codes of Conduct and Best Practice. Conduct due diligence.
· Manage any volunteers working in support of the development function at BBG.
· Deliver donor benefits and acknowledgements.
· Demonstrate a commitment to working as a member of the BBG team, assisting with other activities, sometimes working overtime and in the evenings.
· Be happy, confident and proactive in developing Development and Fundraising relationships, in person, beyond the Gardens’ boundaries and representing the charity externally.
· Demonstrate an active commitment to Equality, Diversity and inclusion.
· The above is not an exhaustive list of duties and the postholder will be expected to perform different tasks as necessitated by their changing role within the organisation and the overall business objectives of the organisation.
Please see attached job pack for the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Orbis UK
Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.
Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.
At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.
Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m. These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.
Our ambition is to grow our income to £10 million per year within the next five years.
Overall purpose of the role
The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.
We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.
There are four key areas of responsibility for the role:
i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.
ii) Preparing high quality, written applications and reports to funders.
iii) Reviewing and growing a small Trust mailing programme (under 10K)
iv) Provision of support to the team in Raisers Edge data management and internal reporting.
Full details of the job description are attached below.
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· Minimum 25 days holiday pro-rated increasing with length of service
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
· Free Sight Test
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
· Contribution to cost of new prescription glasses
· Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: Friday, 5th December 2025
Interviews: W/C 8th December 2025
Start Date: January/February 2026
All applicants must have the legal right to live and work in the UK.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Fauna & Flora is seeking qualified candidates for the position of Programme Finance Officer to provide administrative support to the Americas & Caribbean Programme (A&C), and to ensure the timeliness, quality and effectiveness of its financial management, assisting the Americas & Caribbean team to produce, manage and report against programme and project budgets and to strengthen fundraising and administration of projects. Fluency in English and Spanish are essential to this role.
You will have proven experience in a similar finance and administration role. Your excellent budgeting and financial analysis skills will enable you to support Programme Managers and the Finance Business Partner in solving finance problems and ensuring up-to-date and accurate financial reports. You will have excellent organisational and administrative skills and be a strong team player. You will enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. Your excellent interpersonal skills will enable you to build positive organisational relationships.
In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes, including the Cycle to Work Scheme.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 30 November 2025. Interviews are likely to take place during the week commencing 1 December or 8 December 2025.
This role is not eligible for sponsorship for a Skilled Worker Visa.








