Visiting support officer jobs

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the role

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

You’ll love this job if you are:

• Passionate about education, social mobility, and giving every young person a chance to shine
• Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
• Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline. 

Key Responsibilities

• Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations 
• Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
• Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
• Administration - effective administration across YE systems and platforms
• Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
• The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description and Person Specification.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.

Do you have hands-on accounting experience and finance systems knowledge? Are you available to start immediately (Monday 24 November)?

Join our Finance team and play a key role in keeping everything running smoothly! You’ll support both Accounts Payable and Receivable, ensuring accurate processing of income and expenses, maintaining ledgers, and helping budget holders with their queries.

Contract

• £29,500 - £32,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (6 months)
• Hybrid working with link to Ewell office
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Process income and donations quickly and accurately.
• Manage invoices, purchase orders, receipts, and payments.
• Prepare journals and recode income.
• Assist with month-end reporting.
• Respond to budget holder queries.

What you’ll bring

• Solid accounting experience and finance system skills.
• Sharp attention to detail and strong Excel knowledge.
• Ability to work under pressure and meet deadlines.​
• Business Central experience/CRM experience desirable.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now

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Please note that we are seeking candidates who are available to start on Monday 24 November.

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

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Applications will close on Thursday 20 November. We will hold telephone interviews on Friday 21 November.

Yeldall Manor is seeking a visionary, faith-driven, and servant-hearted Chief Executive Officer to lead our Christian charity into its next chapter.

Yeldall Manor is a Christian residential rehabilitation centre supporting men who are struggling with addiction. Rooted in our Basis of Faith, Ethos Statement, and Values, we offer hope, healing, and transformation through Christ-centred care.

For more than 40 years, Yeldall has been a place of restoration and new beginnings — helping men break free from addiction and rebuild their lives with dignity, purpose, and faith.

As CEO, you will work closely with the Board of Trustees to provide strategic leadership, spiritual guidance, and compassionate oversight across all aspects of the organisation. You will bring the experience, insight, and communication skills needed to inspire and equip our dedicated staff, volunteers, and partners — ensuring that Yeldall continues to flourish in its mission and ministry.

We are seeking a visionary leader with a committed Christian faith — someone who can uphold and model the ethos and values of Yeldall Manor while supporting residents in their spiritual journey. You will be an experienced and compassionate leader, able to guide teams through change and growth, and a gifted communicator who can inspire trust and collaboration across staff, residents, and external partners.

A passion for supporting individuals in recovery and personal transformation is essential. If you are in recovery yourself, you must have a minimum of two years’ clean time.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents. The successful candidate will be required to undergo a satisfactory enhanced DBS check.

This is a permanent position, available on a full-time or part-time (0.8 FTE) basis. We are happy to be flexible for the right candidate.

If this opportunity excites you and you feel called to lead and serve in this way, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.

We would like to fill this post as soon as possible, so please apply by 12 noon on Monday 1st December 2025. Early applications are encouraged.

Join us at Yeldall Manor — and help shape a future of hope, healing, and lasting change.

Royal National Children's SpringBoard Foundation (“SpringBoard”)  

Programme Support Officer 

About the Foundation 

RNCSF (“SpringBoard”)’s vision is to provide access to a great education for young people facing some of the most complex and challenging circumstances. By harnessing the power of fully funded bursary placements and targeted outreach activities available in the UK’s state and independent boarding schools and independent day schools, we seek to transform individual young lives, and in turn we aim to create a sustained ‘ripple-effect’ of growing aspirations and achievements across under-served communities and marginalised groups.

Since 2012 we have supported more than 1,500 young people to access the life-transforming opportunities provided by fully funded bursary places, working with more than 200 participating boarding and independent schools united under the shared commitment to build more diverse, inclusive and representative school environments. We have ambitious plans to ensure that 2,000 young people are supported by our work by 2025, through extending our Department for Education sponsored work in independent day schools. 

Our strategic aims 

Our network of schools is at the heart of all that we do. We harness boarding and independent schools’ commitment to using their educational environments as an engine of social mobility, coordinating a sector-wide effort to target schools’ bursary and partnerships schemes for those who most need access to these opportunities.

We do so by: 

• Identifying children and young people facing complex and challenging home circumstances, for whom a fully funded bursary at an independent or state boarding school or an independent day school represents a life-transforming opportunity 

• Influencing schools to make available more fully funded bursary places; and matching children and young people who we identify through our programmes to the schools best suited to their needs and interests and providing support to ensure they thrive through their placements 

• Encouraging young people leaving school to realise their ambitions, navigate fulfilling careers and make positive contributions in their communities through a vibrant alumni network programme 

• Ensuring targeted access to other educational opportunities available in independent school partnerships programmes for children and young people who are looked-after, or on the ‘edge of’ care but for whom bursary placements are not possible. 

To do so we have a fundraising strategy to secure c.£2 million p/a in donations, used to help to unlock schools’ own efforts to fund as many bursary places and partnership offerings as possible.

The return on the Foundation’s Capital Fund covers the costs of our small team of 14 individuals. We are ably supported in this endeavour by the involvement of our committed Royal Patron, Her Royal Highness The Princess Royal and an impressive and diverse body of dedicated and enthusiastic Trustees. 

Purpose of the role  

You will support the Head of SpringForward in managing a growing independent school- local authority partnership mentoring programme. This programme promotes partnerships between independent schools and Local Authorities that ensure that children in care can access opportunities for tailored mentoring by independent schoolteachers to help address some of their achievement and attainment gaps, and be supported to secure offers for a university or apprenticeship route on leaving school. 

Key responsibilities  

You will work with the Head of SpringForward to support successful management of day-to-day operations of the programme; including but not limited to:

• onboarding and engagement of volunteer independent schoolteacher mentors;

• liaising with school coordinators and overseeing overall school participation;

• liaising with Local Authority partners and updating on pupil engagement;

• supporting mentors in delivery of mentoring, quality assurance including monitoring of session reports, updating resources). 

You will work with Head of SpringForward to review, implement and refine impact measurement, collecting survey data and feedback, review the outcomes and supporting continuous improvement of programme design and to communicate with new schools and LAs the programme’s benefits. 

You will be held accountable for upholding the highest levels of safeguarding practice in implementation of the mentoring programme, including updating and maintaining safeguarding records for volunteers. 

You will be responsible for writing reports on progress and outcomes for the charity’s senior leadership, trustees and the wider partnership community. 

If seeking additional responsibilities/hours, this role could also include elements of wider communications support - including updating the charity’s website and social media content, collecting impact stories and sharing weekly content on school visits, donor engagement and key newsworthy items relevant to the work of RNCSF. 

Person specification 

Qualities, Attitudes and Values

• Strong and demonstrable commitment to RNCSF’s vision, mission, values and policies, including safeguarding and protection of children & equal opportunities 

• A passion for working with children and young people from diverse backgrounds and putting them at the heart of our work

• Flexible, adaptable, resourceful and resilient to manage changing priorities and a willingness to lead with a degree of autonomy 

• Effective relationship builder, with strong emotional intelligence and experience of co—production methods and working in collaborative environments to improve learning 

Skills

• Strong verbal and written communication skills

• Highly effective organisational, administrative, data management and IT skills, including strong attention to detail 

Knowledge

• Of the UK education sector and children’s social care landscape

• Of working in a grant-making or funding organisation and meeting reporting requirements 

Experience

• Of managing projects to differing timescales 

• Of building productive relationships within a small team/across teams and with external stakeholders 

• Of equitable and inclusive approaches to working with young people 

Benefits of working for RNCSF 

• You will join a small team of 14 diverse, friendly and enthusiastic staff who are united by a passion to tackle educational inequality together and grow professionally and personally along the way.

• We offer flexible working hours and the opportunity to work condensed hours

• We encourage and enable home-working, we are a trusting employer and we actively promote work-life balance

• A culture of living our values: child-centred, optimistic, acting with integrity, with a focus on continuous improvement and working collaboratively

• The breadth of work requires an ability to adapt and understand new ways of working quickly – there are busy points throughout the year but there is a real ‘rhythm’ which mirrors school term-times and so there is scope for contracted hours that reflect this rhythm around school holidays 

Terms and Conditions  

Hours: This is a 0.6 role, with the option to do 0.8 with additional cross-programme responsibilities (e.g. RNCSF communications and social media support). 

Reports to: Laura Slater, Head of SpringForward

Annual Salary range: £27,500 - £32,500 (FTE. Pro-rata for reduced hours) 

Start date: Immediately 

Location:  Hybrid. Expected to work from our offices (at EdCity, west London) on Mondays and Thursdays. Remote working on other days

Benefits: 30 days holiday (pro-rata) 

Auto-enrolment in the NEST pension scheme (details available on request)   

Right to Work: All applicants must have the right to work in the UK

Given the responsibilities of this role the offer of employment will be conditional on an enhanced Disclosure and Barring Service (DBS) Check. You are required to declare any criminal convictions ahead of this DBS Check.  

Diversity and Inclusion  

We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive.  We especially encourage applications from people from black and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, those with lived experience of our programmes, and people who have experienced forms of exclusion or marginalisation. We welcome applications from SpringBoard alumni and those with lived experience. 

How to Apply  

• Please submit a cover letter and complete CV through the CharityJob portal, please explain any gaps in your employment or education history   

• Your cover letter should answer the following questions and be no longer than 1 ½ A4 sides:  

1. Why do you want to be part of the Royal National Children’s SpringBoard Foundation team?  

2. Give examples of how you meet the experience, skills and technical competencies set out in this Job Description and Person Specification.   

Application deadline: 11:30pm on 27th November 2025 

Successful candidates will be notified that they have been selected for interview by Friday 28th November 2025. Interviews will be held on Thursday 4th December 2025 in person at our offices in EdCity, 1 EdCity Walk, London, W12 7TF.

Safeguarding  

RNCSF is committed to safeguarding all children and young people we work and interact with. We take this responsibility seriously, with the focus being on their safety and welfare. As we are a small team, it is likely all our employees will have some interaction with children and young people we work with, whether at an event or through our youth engagement work and therefore all offers of employment are conditional on referencing and DBS checks and all employees are required to take part in regular safeguarding training. For more information please refer to our Safeguarding Policy.   

Safer Recruitment 

In line with this policy: 

1. You will be asked to bring two documents to the interview: one to serve as proof of identity (e. g. valid passport or driver’s license) and one to serve as proof of address (e. g. bank statement, council tax, credit card statement from the last three months).

2. We will usually contact one of your referees prior to interview so please indicate on your application which of your referees you are happy for us to contact or if you have any concerns about our doing so, please let us know. 

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £29,000 gross per annum

Closing Date: 1st of December 2025

Are you a Training Centre Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Centre Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

• To support the Centre Manager to facilitate all activity hosted at the centre
• Lead on arranging all logistics in support of the centre’s activities
• Ensure the centres facilities are maintained appropriately
• Manage the routine health and safety records and actions for the Centre Manager

Requirements

• Strong administrative and organisational skills.
• Experience/knowledge of uniformed and/or youth organisations
• Experience working within the Military environment preferably Royal Navy.
• Can demonstrate ability to form and maintaining collaborative relationships.
• Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

Job Title: Executive Assistant to DCEO
Reports To: Deputy Chief Executive Officer
Location: Nottingham
Contract Type: Fixed term
Salary: £32,000 to £34,000

Job Purpose

The Executive Assistant will provide operational, strategic and analytical support to the DCEO. This role goes beyond traditional executive assistance and will involve planning, research, project coordination and organisational reporting. The post holder will play a key role in preparing executive insights, analysing departmental reports, and ensuring effective follow-up on strategic priorities. This role requires strong analytical thinking, communication skills and high proficiency in digital tools and technology.

Key Responsibilities

Executive Support

• Manage the DCEO’s calendar, schedule and priority workflow to ensure effective time management
• Coordinate internal and external meetings, prepare agendas and produce accurate minutes and action trackers
• Draft and manage professional correspondence on behalf of the DCEO
• Prepare briefing notes for senior meetings, visits and events
• Organise travel arrangements, itineraries and supporting documentation when required

Strategic Analysis and Insight

• Analyse reports from SMT meetings and departments to produce executive summaries and insights
• Support strategic planning
• Develop briefing papers and analysis to support decision making

Research and Reporting

• Conduct research on sector trends, funding models, charity regulations and strategic opportunities
• Produce clear reports and presentations to support board and SMT meetings

Project Coordination

• Follow up on actions from DCEO and SMT meetings to ensure timely delivery
• Coordinate departmental plans and track progress against milestones

Technology and Digital Support

• Use Microsoft 365 and other AI tools for reporting, planning and communication
• Maintain structured digital documentation and record keeping
• Introduce automation or digital improvements to enhance productivity in the DCEO’s office

Qualifications and Experience

Essential

• Right to Work in the UK
• DBS Certificate
• Degree level or equivalent preferred in STEM (Science, Technology, Engineering, Mathematics) subjects.
• The candidate must have a minimum of 3 years’ experience in a similar role as a Personal Assistant or Executive Assistant, ideally supporting senior management.
• Strong analytical skills with experience in preparing professional reports and executive briefings.
• Excellent written and verbal communication skills.
• Ability to research, interpret and present information clearly and concisely
• High level of IT competence
• Strong planning and organisational skills with attention to detail.
• Ability to work independently, manage competing priorities, and meet tight deadlines.

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom in advance.

We reserve the right to cease advertising and close the Vacancy without notice should suitable candidates be identified ahead of the published 'Application Closing Date'.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Part-time (15 hours per week, local school term time only), fixed-term until end of February 2026.

Start date

As soon as possible, subject to the completion of pre-employment checks and local school term times.

Working hours

• 15 hours per week
• 2 x days of 7.5 hours between 09:30-18:00 (Mondays and Thursdays) and between 09:00-17:30 (Tuesdays and Wednesdays). To be confirmed with the successful candidate (however the working pattern must also work operationally for the centre)
• Local school term-times only (excluding public holidays)

Salary

Starting salary is £28,250 (pro-rata)
Pro-rated salary is £10,205 per annum for 15 hours per week.

Location
IntoUniversity Nottingham East

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Public Affairs Officer (Built Environment Futures Assembly)

Full time (35 hrs/wk), permanent

Remote place of work

Salary circa £35,000 pa plus benefits

We have an exciting opportunity for someone to play a key role in the University’s public affairs and stakeholder engagement work, helping to shape the built environment and higher education sector through effective engagement, education and collaboration.

As the Public Affairs Officer, you will assist in planning and coordinating engagement activities and events, to support the delivery of our influencing strategy. You will also have the opportunity to contribute to Built Environment Futures Assembly (BEFA) – a newly established initiative seeking to support future skills in the built environment. You will be integral in engaging with stakeholders and enabling collaboration, making a meaningful contribution to creating a better built environment.

Your accountabilities and responsibilities include:

• Support the delivery of the University’s public affairs and influencing activities, including coordination of the Built Environment Futures Assembly (BEFA)
• Plan and deliver engagement activities and events that showcase our expertise, promote collaboration, and contribute to positive sector change
• Provide related public affairs expertise and advice across the University, participating in cross-organisational events and initiatives to align efforts and share insights

Our main requirements:

• Degree level qualification
• Experience in supporting policy, public affairs, or influencing activities within an organisation
• Experience in supporting or co-ordinating events, workshops, or stakeholder engagement activities

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit the work for us > current vacancies page of our website.

Vacancy closes on Monday 24 November 2025 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

Are you someone who thrives on delivering exceptional operational support and loves making things run smoothly behind the scenes? If so, we’d love to hear from you.

At The Salvation Army, every supporter interaction matters. Whether it’s a heartfelt donation or a campaign response, we believe in making every moment count. That’s why we’re looking for a passionate and proactive Supplier Partnerships Officer to join our Supporter Services team - someone who understands the power of great supporter care, and the importance of strong supplier management in delivering impactful campaigns.

As our new Supplier Partnerships Officer, you’ll work with the Supplier Partnerships Manager to manage all aspects of supplier relationships, overseeing fulfilment processes, and ensuring the donor experience is second to none. You’ll work closely with internal teams and external partners to deliver campaigns that are timely, efficient, and supporter-focused.

In this vital role, you’ll be the operational link between our Fundraising and Data teams and our trusted third-party suppliers. You’ll help bring our inspiring appeals to life for our loyal and new prospective donors.

We’re looking for someone who:

• Has solid experience working with external suppliers and understands the importance of effective supplier relationship management
• Is passionate about and has a good understanding of supporter services
• Brings strong organisational skills and knows how to manage time and priorities effectively
• Enjoys working collaboratively and takes pride in the details
• Has a proactive mindset and thrives in a fast-paced, campaign-driven environment

Why this role matters: Because behind every successful campaign is someone like you - ensuring the operations run smoothly, the suppliers deliver on time, and our donors feel valued. You’ll be part of a team that’s making a real impact, helping us deliver a great donor experience and raise vital funds to support some of the most vulnerable people we work with. 

This is a permanent position based at our Headquarters 1 Champion Park, Denmark Hill, London, SE5 8FJ.

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme 

Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ 

Closing date: 23:59, Sun, 23rd Nov 2025

Interview Date: To be confirmed 

Interviews will be conducted before the campaign's closing date

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working within the Visitor Services team, you will play key role in developing our education and events programme. Based at Deen City Farm, working within a beautiful setting, the role will be working to expand opportunities for children and adults within the local community. You will be a strong communicator, able to manage your time and priorities effectively, and will want to deliver impactful and inspiring programmes. 

BACKGROUND

Deen City Farm is a successful community resource comprising a city farm, riding school and garden project based in the London Borough of Merton. Our mission is to be an oasis providing urban communities with the opportunity to connect with animals and nature. Our founding charitable objectives include promoting education in agriculture, horticulture, home-crafts, country life and animal care and providing facilities for members of our local communities, in particular those considered the most vulnerable.

JOB PURPOSE

To work within the Visitor Services team to support the running and development of the education and events programme at Deen City Farm.

DUTIES & RESPONSIBILITIES

Full time 40 hours per week, permanent, usually Monday to Friday. Some evening, weekend and bank holiday work will be required.

• Develop and maintain professional links with schools, colleges and community groups.
• Develop an educational programme in line with the current curriculum. Creating an offering which covers appropriate themes in line with our charitable objectives.
• Ensure appropriate Safeguarding procedures are in place and followed.
• Lead on informal education opportunities including creating educational family trails and running school holiday activities.
• Coordinate school and community group visits onsite, ensuring that they are adequately staffed.
• Coordinate and run farm tours for school and community groups.
• Update and maintain the information panels around the farm, creating engaging and educational content.
• To work with the Farm’s management team in order to engage the local community with a diverse mix of events and activities, promoting year-round attendance to the farm.
• To provide educational advice and support to colleagues as and when required.
• Work with senior staff members to identify new sources of funding including grants, individual and corporate donors.
• Help plan and coordinate site-wide events in conjunction with the Visitor Services Manager, ensuring that our activity programme is engaging and educational.
• Comply and input into relevant Health & Safety Procedures and Risk Assessments.
• To ensure that the classroom and areas used for educational purposes areas are kept tidy, with equipment and materials safely stored and regular safety checks carried out.
• Attend regular team meetings to promote and encourage the on-going effective delivery of educational opportunities.
• Visit schools and educational events with our mobile farm.
• Oversee the administration or the education programme including preparing activity budgets.
• To collaborate with the Visitor Services Manger on reports to the General Manager and Board of Trustees as required.
• Work closely with other managers to maximise visitor enjoyment and increase awareness of the Farm’s charitable objectives.
• Any other duties that may arise which are appropriate to the role.

PERSONAL SPECIFICATION

Essential

• Educated to degree level or relevant experience.
• Relevant teaching/ coaching experience.
• Experience of working with young people.
• Experience of working with adults and children with physical and/or learning disabilities.
• Experience of delivering arts & crafts education.
• Experience with Health and Safety procedures, including risk assessments.
• Excellent literacy, numeracy and IT skills, with the ability to keep accurate records.
• Experience managing and motivating staff and volunteers.
• Knowledge of Safeguarding and Equal Opportunities legislation.
• Knowledge or willingness to learn about animal welfare and husbandry.
• Excellent communication
• A positive team player
• A creative, open and innovative approach to working with people, particularly those who experience disadvantage and inequality.
• Able to identify imaginative and productive ways of utilising assets with limited resources.
• Organised and efficient
• Comfortable working with and handling animals.
• Consent to an enhanced DBS

Desirable

• Teaching qualification.
• Additional practical/academic qualifications in a related subject
• Experience of working in a community farm.
• Experience working in a charity or community-based environment.
• Budget Management
• Experience of graphic design work.
• Knowledge of fundraising and income generation.
• Horticultural/food growing knowledge or experience.
• Qualified First aider
• Fire Marshall
• Full clean driving license

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We have an opportunity for an Income officer to join our Customer Accounts team in Bristol.

This is a full time permanent role with a mix of customer visits, home and office working.

We are offering a starting salary of £30,000 - £35,000 per year. 

The role:

As an Income Officer you will be working directly with our customers to manage their accounts, provide payment solutions and take appropriate action to recover outstanding debts. 

You'll take a proactive approach to prevent customers from falling in to arrears, negotiating repayment arrangements, monitoring payment plans and working closely with internal teams and external agencies to make sure they receive the right advice and support. 

You'll be on standby to visit customers in their home as well as occasionally preparing paperwork for legal cases and attending court hearings.

About you:

To be an Income Officer at SNG you will need strong communication skills and the ability to advise customers sensitively on financial matters and arrears management.   

You'll have a knowledge of welfare benefits, arrears management, debt recovery processes and income collection. 

You will also need:

• The ability to work collaboratively with colleagues, managers and external partners 
• A high level of IT literacy
• Strong organisational and time management skills
• The ability to manage a caseload effectively
• The ability to be office based and undertake regular customer visits, you'll need access to your own car and a full driving licence

A DBS check will also be undertaken for the successful candidate.

Interviews will take place on the 24th and 25th November.

What we can offer you:

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more.