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Page 1 of 6
Wembley (Hybrid)
£32000 - £40000 per annum
Full-time
Job description

Looking for an opportunity to join a friendly team and use your skills as a Housing Officer?

We are looking for new colleagues to join our Housing team in London and Hertfordshire, to make sure our customers receive a professional and high quality service.

In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

You'll manage your own caseload and build effective working relationships with external agencies.

As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need:

  • The ability to proactively manage a complex caseload
  • Strong communication skills with previous experience of working with customers in a demanding environment.
  • Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
  • Previous experience, or a knowledge of delivering housing management services
  • Experience of using computer systems, for example Microsoft Office
  • The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

What you need to know:

  • You will be joining our team in London based in the Wembley office
  • You'll be covering our properties in West London, East London, Central London and Hertfordshire
  • The role is permanent, and you'll be working full time (37 hours a week)
  • As you will out be visiting our customers you'll need a full UK driving licence and a car

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

Organisation
Sovereign Network Group View profile Organisation type Non Charity Employer Company size More than 1000
Posted on: 10 June 2026
Closing date: 24 June 2026 at 15:15
Job ref: JR520
Tags: Housing