Visitor Services Volunteer Volunteer Roles in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you commit to volunteering for a minimum of 2 years?
Do you have 2 to 4 hours spare a month?
Do you live in Reading?
Would you like to befriend a child or young person in care and make a long-term friendship with them?
If yes, then volunteering for Reconstruct may suit you.
An Independent Visitor is an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as to the cinema, bowling or just a walk in the park.
You must be 21+, available for flexible working and able to commit to a minimum of 2 years. As a volunteer, you would spend about 2-4 hours every month with your allocated child.
Each volunteer is carefully matched with a child or young person in care in their local area who shares similar interests.
WHAT DO INDEPENDENT VISITORS DO?
- Visit a child monthly and becomes a trusted adult friend to them.
- Provide a consistent and reliable adult with a view to building a trusting and positive relationship with the child.
- Provide a child with the opportunity to try new activities and spend time with them away from their placement. This in turn can enhance progress and resilience of children, by building self-esteem, strengthening mental health, and opening new social relationships outside of the care system.
WHAT SKILLS AND EXPERIENCE DO YOU NEED?
- Interpersonal Skills – Ability to easily build rapport an identify with children and young people.
- Communication – Excellent communication skills, good report writing skills.
- Committed – Willing to commit to a child for at least one year and preferably two years.
- Role Model – A good role model for a child or young person who may have experienced difficult times during their childhood.
- DBS Check – We will carry out safer recruitment checks and you will be required to have an Enhanced DBS check.
Examples of activities can include:
- Sports
- Play football
- Cinema
- Bowling
- Go to the library
You will be allocated a budget for each visit for your activity, and payment of your expenses, are paid so you are not out of pocket. These include, travel costs, and parking.
As part of the recruitment process, candidates will be required to attend necessary training for the role. Interviews will be arranged in due course thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you commit to volunteering for a minimum of 2 years?
Do you have 2 to 4 hours spare a month?
Do you live in South Gloucestershire?
Would you like to befriend a child or young person in care and make a long-term friendship with them?
If yes, then volunteering for Reconstruct may suit you.
An Independent Visitor is an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as to the cinema, bowling or just a walk in the park.
You must be 21+, available for flexible working and able to commit to a minimum of 2 years. As a volunteer, you would spend about 2-4 hours every month with your allocated child.
Each volunteer is carefully matched with a child or young person in care in their local area who shares similar interests.
WHAT DO INDEPENDENT VISITORS DO?
- Visit a child monthly and becomes a trusted adult friend to them.
- Provide a consistent and reliable adult with a view to building a trusting and positive relationship with the child.
- Provide a child with the opportunity to try new activities and spend time with them away from their placement. This in turn can enhance progress and resilience of children, by building self-esteem, strengthening mental health, and opening new social relationships outside of the care system.
WHAT SKILLS AND EXPERIENCE DO YOU NEED?
- Interpersonal Skills – Ability to easily build rapport an identify with children and young people.
- Communication – Excellent communication skills, good report writing skills.
- Committed – Willing to commit to a child for at least one year and preferably two years.
- Role Model – A good role model for a child or young person who may have experienced difficult times during their childhood.
- DBS Check – We will carry out safer recruitment checks and you will be required to have an Enhanced DBS check.
Examples of activities can include:
- Sports
- Play football
- Cinema
- Bowling
- Go to the library
You will be allocated a budget for each visit for your activity, and payment of your expenses, are paid so you are not out of pocket. These include, travel costs, and parking.
As part of the recruitment process, candidates will be required to attend necessary training for the role. Interviews will be arranged in due course thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you commit to volunteering for a minimum of 2 years?
Do you have 2 to 4 hours spare a month?
Do you live in Milton Keynes?
Would you like to befriend a child or young person in care and make a long-term friendship with them?
If yes, then volunteering for Reconstruct may suit you.
An Independent Visitor is an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as to the cinema, bowling or just a walk in the park.
You must be 21+, available for flexible working and able to commit to a minimum of 2 years. As a volunteer, you would spend about 2-4 hours every month with your allocated child.
Each volunteer is carefully matched with a child or young person in care in their local area who shares similar interests.
WHAT DO INDEPENDENT VISITORS DO?
- Visit a child monthly and becomes a trusted adult friend to them.
- Provide a consistent and reliable adult with a view to building a trusting and positive relationship with the child.
- Provide a child with the opportunity to try new activities and spend time with them away from their placement. This in turn can enhance progress and resilience of children, by building self-esteem, strengthening mental health, and opening new social relationships outside of the care system.
WHAT SKILLS AND EXPERIENCE DO YOU NEED?
- Interpersonal Skills – Ability to easily build rapport an identify with children and young people.
- Communication – Excellent communication skills, good report writing skills.
- Committed – Willing to commit to a child for at least one year and preferably two years.
- Role Model – A good role model for a child or young person who may have experienced difficult times during their childhood.
- DBS Check – We will carry out safer recruitment checks and you will be required to have an Enhanced DBS check.
Examples of activities can include:
- Sports
- Play football
- Cinema
- Bowling
- Go to the library
You will be allocated a budget for each visit for your activity, and payment of your expenses, are paid so you are not out of pocket. These include, travel costs, and parking.
As part of the recruitment process, candidates will be required to attend necessary training for the role. Interviews will be arranged in due course thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you commit to volunteering for a minimum of 2 years?
Do you have 2 to 4 hours spare a month?
Do you live in Bristol?
Would you like to befriend a child or young person in care and make a long-term friendship with them?
If yes, then volunteering for Reconstruct may suit you.
An Independent Visitor is an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as to the cinema, bowling or just a walk in the park.
You must be 21+, available for flexible working and able to commit to a minimum of 2 years. As a volunteer, you would spend about 2-4 hours every month with your allocated child.
Each volunteer is carefully matched with a child or young person in care in their local area who shares similar interests.
WHAT DO INDEPENDENT VISITORS DO?
- Visit a child monthly and becomes a trusted adult friend to them.
- Provide a consistent and reliable adult with a view to building a trusting and positive relationship with the child.
- Provide a child with the opportunity to try new activities and spend time with them away from their placement. This in turn can enhance progress and resilience of children, by building self-esteem, strengthening mental health, and opening new social relationships outside of the care system.
WHAT SKILLS AND EXPERIENCE DO YOU NEED?
- Interpersonal Skills – Ability to easily build rapport an identify with children and young people.
- Communication – Excellent communication skills, good report writing skills.
- Committed – Willing to commit to a child for at least one year and preferably two years.
- Role Model – A good role model for a child or young person who may have experienced difficult times during their childhood.
- DBS Check – We will carry out safer recruitment checks and you will be required to have an Enhanced DBS check.
Examples of activities can include:
- Sports
- Play football
- Cinema
- Bowling
- Go to the library
You will be allocated a budget for each visit for your activity, and payment of your expenses, are paid so you are not out of pocket. These include, travel costs, and parking.
As part of the recruitment process, candidates will be required to attend necessary training for the role. Interviews will be arranged in due course thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you commit to volunteering for a minimum of 2 years?
Do you have 2 to 4 hours spare a month?
Do you live in Gloucestershire?
Would you like to befriend a child or young person in care and make a long-term friendship with them?
If yes, then volunteering for Reconstruct may suit you.
An Independent Visitor is a volunteer adult who forms a lasting friendship with a child or young person in care. They provide support by spending time together, helping them explore new interests, develop skills, and enjoy hobbies. This might include outings like trips to the cinema, bowling, or a walk in the park.
You must be 21 +, available with a flexible schedule usually weekends, and able to commit to at least 2 years. As a volunteer, you would spend around 2-4 hours each month with the child/young person with whom you are matched.
Commitment is important because a child or young people need a consistent and dependable adult in their lives to help build trust and form a positive relationship.
Each volunteer is carefully matched with a child or young person from their local area. The matching process is really important to ensure that you and your young person get the most out of the visits.
WHAT DO INDEPENDENT VISITORS DO?
- Visit a child or young person every month, offering them a trusted and dependable adult friend.
- Build a consistent, positive relationship that helps foster trust and confidence.
- Spend quality time together, introducing new activities and experiences outside their placement.
- Support the child's growth by boosting self-esteem, strengthening mental health, and helping them build new social connections beyond the care system.
WHAT SKILLS AND EXPERIENCE DO YOU NEED?
· People Skills – Ability to build rapport easily and connect with children and young people.
· Communication – Excellent communication and written skills.
· Committed – Willing to commit to a child or young person for at least two years#
· Role Model – A positive role model for a child or young person
Examples of activities can include:
- Sports
- Play football.
- Cinema
- Bowling
- Go to the library
- Take a nature walk or have a picnic in a nearby park.
You will receive a budget for each visit to cover activities, along with reimbursement of your expenses. This will include travel and parking, ensuring you are never out of pocket.
As part of the recruitment process, candidates will need to attend an interview and complete the necessary training for the role. We will conduct safer recruitment checks, which will include an Enhanced DBS check.
To find out more visit Volunteer with us - Reconstruct UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Independent Visitor Service is looking for volunteers in or near to Cannock.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Rugeley.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Lichfield.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role:
Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness. We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.
Availability/commitment:
· To live in or near Hammersmith and Fulham, or travel regularly through
· To be able to spare 1-2 hours a week, preferably during working hours
Role of the Keep Active Volunteer:
· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].
· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.
· Support might include:
- A walk around their local community possibly going to the park or visiting shops.
- Encouraging them to complete a prescribed gentle exercise program.
- Keeping an older and sometimes isolated person company.
- Visiting someone in their homes to help them reach their exercise goals.
NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.
We will provide:
· Induction training and NHS Community Rehabilitation led training (weekday training).
· Regular contact and support from the project staff.
· Occasional social events for volunteers
· Occasional training opportunities for volunteers
· A reference after 3-6 months of volunteering with us
· An enhanced DBS check
· Reimbursement of travel expenses incurred during your volunteering
Skills needed:
· Good listening and communication skills and a good level of spoken English.
· Empathy and a kind and patience approach.
· Enthusiasm and commitment.
· A friendly personality.
· The desire to make a positive difference to someone’s health and wellbeing
· Ability to cope with clients who are unwell.
· A positive attitude towards empowering and improving the lives of older people
· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)
Accountable to:
Keep Active Coordinator
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Penkridge.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Walsall.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For full details and how to apply please visit our website and complete an application form.
Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
If you are a skilled seamstress, enjoy a knit and natter or you are a whizz with watercolours, then this opportunity could be for you!
We are looking for Activities Volunteers to help support us in our uplifting group session activities, tasks will include:
•Welcoming visitors and service users to the hub, helping them sign in, directing them to the hub space, helping service users to engage within a group setting, helping with any activity sessions that take place on or off the premises.
•Help to create a varied programme of activities.
•To offer a safe and comfortable experience for all service user, showing awareness of service users’ varying physical and mental well-being needs.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the service in line with agreed procedures and systems.
Volunteers need to:
•Be at least 18 years old
•Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010
•Be able to get to the group session which is based outside of Birmingham City Centre
•Be computer literate and have a good standard of spoken and written English
•Be willing to have an enhanced DBS check
•Have knowledge and understanding of human trafficking issues or willingness to learn
•Have an understanding of the importance of professional boundaries in the role
To apply, head to our website and complete an application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.