Volunteer administrator volunteer roles in tunbridge wells, kent
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Writer / Journalist / Storyteller
Help Us Tell Stories That Matter – Join SayAphasia
Do you believe stories can change lives?
Can you listen with empathy, write with heart, and give voice to those often unheard?
SayAphasia is looking for a volunteer writer / journalist / storyteller to help shine a light on the lived experiences of people with aphasia — a communication disorder that affects a person’s ability to use language.
What You'll Do:
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Interview people with aphasia and their families
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Craft meaningful articles and blog posts
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Collaborate with our team to research and gather stories
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Help raise awareness of aphasia
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Support our mission to create a more inclusive, understanding world
What We’re Looking For:
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A personable, empathetic and patient communicator
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Strong writing, interviewing, or journalism skills
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Curiosity and willingness to learn about aphasia
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A flexible, open mind and an inclusive approach
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Commitment to completing a short induction course on communicating with people who have aphasia
This is perfect for you if:
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You're a journalist, blogger or writer looking to make an impact
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You’re passionate about people, inclusion, and human stories
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You want to build your portfolio while doing good
Additional Creative Skills Welcome:
Are you skilled in videography, photography, or audio recording?
We’d love to harness your talents to bring stories to life in multimedia formats — short films, audio clips, photo essays and more. Visual and sound storytelling can be especially powerful when working with individuals who communicate in different ways.
Why Volunteer?
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Build your portfolio with real-world impact
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Learn from a caring community and support network
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Be part of a mission-driven charity, led by people with aphasia
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Spread empathy and amplify voices that are often overlooked
Please send a covering letter outlining why you wish to volunteer for this role and an up to date CV outlining your skills and experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Volunteer Clerk
The Clerk attends board meetings, provides effective administrative support to the Council, ensures the Council is properly constituted, and manages information and document control effectively in accordance with legal requirements. This is a flexible role which for the most part can fit around the existing commitments of a volunteer.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
We Stand are recruiting a number of voluntary positions for our Board of Trustees, including a Board secretary.
We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together.
Role
We Stand is run by a Board made up of volunteer Trustees. We are seeking a committed and passionate individual to fill the role of volunteer Board Secretary. Previous board experience is not required, but experience on the following criteria is.
Expectations of Board Secretary
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Planning Board and sub-committee meetings. This includes organising and coordinating meetings, preparing agenda and distributing any meeting materials.
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Maintaining records of board proceedings, decisions and actions
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Ensuring Board compliance
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Following up on actions
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Maintaining good relations with the the Board, CEO and staff members
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on our first ever online shop and we are looking for a volunteer with some experience in this area and the area of website support to help share the workload of managing enquiries to the shop. They will also be required to update new items as they become available and allocate orders as they come in to the relevant supplier and deal with any enquiries or complaints. This is a role that will grow as the shop does and is a creative fun role as you join a warm and welcoming team. Although remote there will be the chance to meet other volunteers at fundraising events throughout the year.
We would like to know why you would like to volunteer with us.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Offer your time. Share a pot of tea/coffee. Be there when it matters most.
Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of: East Surrey - Reigate, Caterham, Tandridge, Merstham
What will you actually do?
- Visit and connect with someone through shared stories, hobbies, or simple conversation.
- Offer emotional support to patients, families, and carers.
- Help signpost helpful local services and resources.
You’d be a great fit if you:
- Are patient, friendly, and non-judgmental.
- Can commit to 3 hours per week.
- Are comfortable using email and completing short reports.
What You’ll Gain:
- A real sense of purpose and connection.
- Full training, support, and a welcoming volunteer community.
- Recognition for your time and reimbursement of expenses.
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we'll guide you through the next steps
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. We bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users, with the aim to be a free, independent and unbiased source of news and information.
Travel Radar is growing; We are looking for a experienced and skilled Operations Manager to join our team and support our growth by supporting our Editorial volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.
Responsibilities and A Little More About the Role:
- Coordinate management activities and operations to secure efficiency and compliance to company policies
- Supervise department staff and divide responsibilities to ensure KPIs are met
- Hold a monthly department meeting with team members
- Handle a team inbox and handling internal correspondence as required
- Submit timely reports and prepare presentations/proposals as assigned
- Other administrative tasks to support the smooth running of the department
Who We're Looking For:
- Passion for Business/Organisation Management, Administration and Office Management is ideal
- Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
- Great communication and teamwork skills
- Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
- Interpersonal skills and ability to interact and work with staff at all levels
Why volunteer at Travel Radar?
- Fully remote position
- Perkbox / Discount Program with over 4,000 deals and discounts
- Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
- Option to gain a recognised CIPD award (through experience) funded by the company
- Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines
Additional Information:
Commitment per Week: 5hrs per week (Approx)
Reports to: Chief Content Officer
Interviews for this position will be held remotely via Microsoft Teams, as applications come in. Please indicate in your cover letter if you have any preferences on times/days of the week to attend an interview.
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote
Job type: Volunteer
Hours: Approx 6 per week
What will you be doing?
Join us as a Volunteer Content Editor & Community Storyteller at Long Covid Support. You’ll shape clear, compassionate messages that empower thousands of people living with Long Covid-right from your home. With your strong editing and writing skills, you’ll make a direct contribution to our cause by refining how we inform, support, and inspire both our community and the wider public. You’ll edit, proofread, and occasionally draft a variety of content, including website pages, blogs, newsletters, reports, policy briefings, and campaign materials.
What are we looking for?
You’re a confident writer and editor with a keen eye for detail, able to adapt tone and style to suit diverse audiences. You thrive on meeting deadlines and managing your own time remotely, and you’re passionate about using clear, inclusive language to support our community. Ideally, you’ll bring experience from health related charities or a lived-experience led setting, though this is desirable rather than essential.
What difference will you make:
By volunteering with Long Covid Support, you will directly influence public understanding of Long Covid. Your work will help thousands find reliable information, connect with peers, and ensure their voices shape research and services.
Key Responsibilities:
* Edit and refine newsletters, website copy, reports, policy briefings, and campaign materials so they’re accurate, engaging and accessible
* Write short blogs, community updates, and summaries that bring our stories to life
* Maintain and share editorial guidelines to keep our tone consistent and inclusive
* Collaborate with our teams to ensure every message supports our mission and values
Application Process:
Please submit a CV, and a brief writing sample demonstrating how you meet the criteria.
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
Ready to use your editing expertise for a cause that matters? Make your mark on a vital cause and apply today!
Join Us as a Trustee and Help Tackle Food Poverty in Hackney
We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.
We are now seeking two new Trustees to join our dedicated Board.
What We’re Looking For
We are looking for individuals who are:
- Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
- Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
- Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.
We are particularly keen to appoint trustees with expertise in:
- Legal affairs, to help us navigate governance, compliance, and contractual matters.
- Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.
However, we welcome applicants with other relevant skills or lived experience that could enrich our work.
Why Join Us?
As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.
If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August.
Please apply with a covering letter and CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
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Manage meeting schedules, appointments, and internal calendars.
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Organise virtual events, staff briefings, and team check-ins.
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Support in planning and executing internal conferences or training sessions.
Data & System Management:
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Maintain and update internal databases and contact lists.
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Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
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Act as a point of contact between managers and teams.
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Assist in internal communications and task follow-ups.
General Administrative Tasks:
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Contribute to internal meetings with updates and suggestions.
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Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
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No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
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Prior experience as an administrative or personal assistant is an advantage.
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Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
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Strong written and verbal communication.
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Excellent organisational and time-management abilities.
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Proficiency in Microsoft Office, particularly Word and Excel.
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Proactive, professional, and able to work independently or collaboratively.
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Strong team player with attention to detail.
Benefits:
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Gain valuable administrative and coordination experience in the nonprofit sector.
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Receive support and mentorship to build confidence and skills.
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Work flexibly in a fully remote setup with a collaborative team.
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Build your network within a mission-driven cultural organisation.
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Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.
Key Responsibilities:
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Participant Engagement & Support:
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Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.
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Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.
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Administrative Coordination:
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Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.
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Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.
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Documentation & Reporting:
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Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.
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Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.
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Logistics & Communication:
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Manage programme logistics, including training materials, technology setups, and participant resources.
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Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.
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Compliance & Record-Keeping:
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Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.
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Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.
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Required Qualifications:
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Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.
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Experience:
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1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.
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Experience managing high-volume inquiries and maintaining detailed records.
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Skills:
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Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.
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Strong verbal and written communication skills, with a customer-service-oriented approach.
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Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.
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Attention to detail and commitment to accuracy in data entry and reporting.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unleash your inner hero and embrace the Building Heroes Volunteer Programme!
Are you ready to support our military community? Would you like to help those who have served transition into civilian life?
Join our Volunteer Programme and explore a range of fulfilling roles tailored to match your unique skills and passions.
ROLES
Fundraising Advocate - Raise awareness and funds to help Building Heroes and the veterans we support! Get involved in a one-time event or provide long-term fundraising support by attending regular events. We will assist with any promotion or administrative needs however, we are counting on you to raise the funds! Organise an event yourself or join one of ours! Current fundraising events include: The London Summer Walk, The Great North Run, The Great South Run, The Building Heroes Bike Ride, and many more!
Charity Advocate - Our charity advocates are responsible for raising awareness of Building Heroes and our initiatives. They are responsible for promoting the charity within the military community and connecting with key members to spread awareness of our services. This can include conducting talks and presentations in military venues, introducing members of the military community to our charity and training partners, finding new areas for us to promote our programmes, and promoting the charity at events for the wider public (e.g. Armed Forces Day, retail fundraising.)
Mentor Advocate - As a mentoring advocate, you will be responsible for directly supporting veterans and service leavers who are seeking assistance through Building Heroes. You will help our Academy Leads to guide learners through their transition from military to civilian life by sharing personal experiences and signposting to the relevant support to help learners to achieve their goals. This role could include: an informal chat/presentation to a group currently on a Building Heroes programme, assisting the Academy Lead to support learners one-to-one, signposting learners to relevant organisations/support to assist them with any personal or professional issues. This is our most challenging role and needs someone empathetic, good at communicating, and with military experience.
ABOUT US
Help us support those who have served. Established in 2014, Building Heroes provides construction training and employment support to the military community—including veterans, service leavers, reservists, and their families. We offer pathways to meaningful civilian careers in construction, infrastructure and green skills, empowering our armed forces community learners to transition successfully into civilian life. Each year, hundreds benefit from our programmes, which are 90% or fully funded, minimising costs to our beneficiaries. These courses equip them not only with professional skills but also build confidence and community, making them job-ready and civilian life-ready.
PLEASE NOTE:
- Volunteers must be 18+.
- Fundraising and Charity Advocate roles are open to the general public. You must be a veteran to be a Mentor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are currently looking for volunteers for our Phone Cafes on
Tuesdays 11:00-12:00 and 2:00-3:00pm
This role involves
- Welcoming older people who are new to the telephone group.
- Facilitating conversation in the group
- Keeping attendance sheets for group participants.
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
- Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
- Reliability and punctuality – calls need to run on time.
- Access to a reliable internet connection and a computer or tablet.
- Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
- Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
- An understanding of the needs of older people.
- Ability to respond to any Safeguarding concerns and keep the environment safe.
- Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.