Volunteer advocates volunteer roles in altrincham, greater manchester

As a Housing Rights Support Volunteer, you will be an invaluable part of the Manchester team supporting the Manchester Hub to deliver frontline services. This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator  

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Triaging clients: You will help Housing Rights Workers to assess the needs of clients who contact us for help. This will involve listening to their concerns and gathering information about their situation. 

• Input client data: You will help to keep our client database up to date by inputting client data into our CRM system. 

• Engage with casework clients: You will work with the Housing Rights Worker to engage with clients who are receiving casework support at outreach and in the office. This may involve making catch-up calls, helping them to fill out forms, or providing other practical support. 

• Carry out support tasks: You will help the Housing Rights Worker to carry out support tasks such as housing and welfare fund applications. This may involve researching options, filling out forms and calling on behalf of clients.

• Research and reporting: You will help the housing rights worker to research housing issues and to prepare reports on our work. This may involve gathering data, conducting interviews, or analyzing information. 

• Performing general administrative tasks. 

Skills and experience required 

• An interest in social welfare e.g. housing, welfare benefits, debt. 

• Good communication skills (this may be through experience of working with the public). 

• Ability to manage your own time and task load. 

• Ability to collaborate with a team. 

• Confident using IT including Microsoft Office programmes 

• Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection. 

Induction, learning & development 

To enable you take part in this opportunity Shelter will:  

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role. Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

About Trans Celebration

Trans Celebration is a trans-led grassroots organisation based in the UK, dedicated to uplifting trans and gender-diverse communities through celebration, advocacy, and education. Our monthly campaigns use creative media like fashion, beauty, and the arts to highlight gender diversity and improve visibility, inclusion, and access to resources.

We’re looking for a detail-oriented and strategic SEO Specialist Volunteer to help optimise our online presence and ensure our campaigns and content reach the communities that need them most.

Job Summary

The SEO Specialist Volunteer will play a key role in enhancing the visibility and searchability of Trans Celebration’s website and digital content. This volunteer will work alongside the marketing team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance—all to ensure our content reaches a broader audience and amplifies trans voices online.

Key Responsibilities

• Conduct keyword research to inform website content and campaign strategies.

• Optimise existing content for improved search engine ranking (meta tags, headers, alt text, etc.).

• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.

• Identify technical SEO issues and collaborate with web/content teams to resolve them.

• Assist in developing backlink strategies and improving domain authority.

• Support the content team in creating SEO-optimised blogs and pages.

• Provide monthly reports on SEO performance and suggest improvements.

• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

What We’re Looking For

Skills & Competencies:

• Understanding of SEO principles and search engine algorithms.

• Experience using SEO tools such as Google Search Console, Google Analytics, Moz, Ahrefs, or SEMrush.

• Ability to perform keyword research and competitor analysis.

• Familiarity with HTML, CSS, and content management systems (especially WordPress).

• Strong analytical skills and attention to detail.

• Solid written communication and reporting skills.

Bonus Experience (Not Required):

• Previous experience in digital marketing, content strategy, or technical SEO.

• Familiarity with accessibility best practices and inclusive web design.

• Experience working with or volunteering for LGBTQIA+ organisations.

Personal Attributes:

• Passion for creating inclusive and accessible digital spaces.

• Highly organised, self-motivated, and able to work independently.

• Enthusiastic about supporting trans rights and visibility.

• Willing to learn, adapt, and collaborate with a supportive team.

Work Environment

• On-site with flexable hours .

• Occasional virtual team check-ins and collaborative sessions.

• Supportive, creative, and inclusive team environment.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest in the role and your experience with SEO.

• A current CV or resume.

• (Optional) Links to websites or content you’ve helped optimise.

As a Welcome and Reception support volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Cover reception and greeting people who come to the office.  

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• Assisting clients with form filling, paperwork and applications around housing and benefits. 

• Supporting clients with digital skills, for example navigating online systems and forms. 

• Signposting clients to relevant services and providing useful information. 

• General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing). 

Skills and experience required 

• Excellent communication skills and the ability to understand the needs of our clients 

• Interest in social welfare law, e.g. housing; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will:

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role.  

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role.

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

Background

Indigenous peoples and local communities are grappling with the constant threat of displacement from their lands in Tanzania. The Maasai communities in Tanzania's Loliondo and Ngorongoro regions are currently facing significant challenges, primarily due to government-led eviction efforts aimed at designating these areas for conservation and tourism purposes. The violations of human and land rights have left thousands of people vulnerable and in need of urgent assistance. These evictions not only disrupt the livelihoods of the affected populations but also undermine their cultural heritage and traditional ways of life. As these communities are forced from their ancestral lands, many lose access to vital resources such as grazing lands, water, and shelter, leading to severe socio-economic hardships. Not1More is working with a partner organisation, Traditional Ecosystems Survival Tanzania (TEST), in Tanzania to support their essential fundraising, advocacy and community development activities.  

Your Role

We are looking for a volunteer who can dedicate time to this role through to December 2025. You will be a part of a team that works directly with Tanzania’s indigenous Maasai, and help to make a difference in key areas such as protecting ecosystems, preserving Indigenous knowledge, community capacity building and advocating for Indigenous rights.

The main objective is to help TEST diversify and increase their funding sources. This will include connecting with other enthusiastic team members online to develop a fundraising strategy and implementation of a fundraising campaign, including identifying grant funding opportunities, assisting in the preparation and submission of grant funding proposals, and pursuing philanthropic and corporate partnership funding opportunities.

Desirable Skills and Experience

Ideally you are a compassionate, organised, and resilient individual with strong communication and relationship-building skills, along with a passion for the cause. A proactive, positive personality with a can-do attitude, would highly suit this role.

Previous experience with fundraising activities, preferably with an NGO is desirable but not necessary.

Mentoring

Support and mentoring to develop your skills will be available in this role as we aim to help you bring out our talents in this team.

Hours

As this is a volunteer role, time is flexible, but you would be expected to attend a bi-weekly check-in with someone from the Not1More team to ensure we are working in the same direction.

The Abraham Bridge Initiative (TABI) is a one year deadline exclusive peace initiative under Lauder's school of Government, Diplomacy & Strategy and the Shimon Peres Fellowship for Peace. We are searching for ambitious university students who are passionate about diplomacy, innovation, and cross-regional cooperation between Israel and Abraham Accords nations (UAE, Bahrain, Morocco, etc.). This initiative provides hands-on experience in cross-regional networking, business innovation, peace-building research, communication, and cultural diplomacy, allowing students to work alongside regional leaders, regional students, diplomats, and MENA professors with the goal of building social bridges between Jewish and Arab students across the Middle East and North Africa.

- The project will be completed by December 31st 2025 and there will be an award ceremony for all those involved along with networks and connections for life.

Ideal Candidates for Participating Students:

✅ Passionate about regional diplomacy, communication or cultural dialogue.
✅ Able to respect differing opinions and dialogue with different cultures and religions respectfully
✅ Networking ability to spread the word of TABI 

�� We Are Looking for Two Creative Roles

As part of our initiative, we are seeking two creative and motivated students to help us bring TABI’s mission to life through engaging content. These roles require around 5-7 hours per week on average, making them manageable alongside studies. The right candidates will align with TABI’s values and want to put their skills to meaningful use.

�� Graphic & Motion Designer

This role is perfect for someone with a creative eye for design and a passion for visual storytelling. You will design and animate social media posts, event visuals, and promotional materials that help spread TABI’s message.

�� Create static and animated social media content
�� Design visuals for events, announcements, and media outreach
�� Ensure brand consistency and an engaging visual identity

�� Digital Content Creator

This role is ideal for someone skilled in video editing and short-form content creation, helping TABI share its story across social media, media outlets, and our website.

�� Edit engaging videos and short clips for online platforms
�� Capture and curate footage from events, interviews, and initiatives
�� Collaborate on storytelling strategies to highlight TABI’s impact

HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.

Job Description

HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage. 

This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do. 

Key Responsibilities

• Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
• Oversee the adherence to the HiDDEN Code of Conduct.
• Facilitate the annual review of the members’ agreement and the Code of Practice.
• Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
• Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
• Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
• External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
• Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
• Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
• Provide impartial guidance and support to members to maintain positive relationships.
• Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
• Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network 

Person Specification

Experience: 

• You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement. 
• A background in the heritage, cultural, or nonprofit sectors is helpful but not essential.  We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations. 
• Skills and Attributes:  Excellent communication and interpersonal skills.  Ability to facilitate inclusive discussions and achieve consensus. 
• Strong strategic thinking and problem-solving skills. 
• Ability to act impartially and mediate conflicts. 
• Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility. 
• Commitment:  Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings. 
• Enthusiasm for working with a network of small to medium organisations to achieve shared goals.

About Trans Celebration

Trans Celebration is a trans-led, grassroots human rights and community organisation committed to celebrating and advocating for trans and gender-diverse individuals across the UK. Through monthly campaigns in fashion, art, and beauty, we aim to educate, inspire, and create inclusive spaces where trans and non-binary people can thrive.

We're growing our creative team and looking for a passionate Graphic Design Volunteer to help us tell our story visually and make a meaningful impact through design.

Job Summary

The Graphic Design Volunteer will play a key role in supporting our marketing and communications team by producing high-quality digital and print content. You’ll contribute to everything from social media visuals and web graphics to campaign logos and video editing. If you’re creative, detail-oriented, and excited about trans empowerment, this is a great opportunity to build your portfolio while supporting a vital cause.

Key Responsibilities

• Design graphics and visual assets for use across print, web, and social platforms.

• Assist with maintaining and updating our website and blog (WordPress).

• Help develop and adapt branding materials, including logos and campaign identities.

• Collaborate on creative assets for events, awareness campaigns, and fundraising initiatives.

• Support the creation and editing of short-form video content.

• Maintain version control on design collateral.

• Participate in creative brainstorming sessions and contribute to the visual direction of campaigns.

• Assist with additional creative and administrative tasks as assigned.

What We’re Looking For

Skills & Competencies:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere Pro is a plus).

• Experience with WordPress for website edits and updates.

• Strong written and visual communication skills.

• Understanding of design for both digital and print formats.

• Basic knowledge of video production and editing.

Personal Attributes:

• Organised, detail-oriented, and dependable.

• Ability to manage multiple tasks and meet deadlines.

• Creative thinker and team player with a proactive mindset.

• Passion for trans rights, inclusion, and community activism.

• Comfortable working independently and collaborating virtually.

• Willing to learn, take feedback, and adapt quickly.

Work Environment

• on-site in person

• Flexible working hours with project-based tasks.

• Collaborative, supportive, and inclusive team environment.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter outlining your interest and relevant design experience.

• A current CV or resume.

• A portfolio of recent design work (PDF or link).

About QuilomboUK

QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.

Role Overview

As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.

Key ResponsibilitiesHR Strategy & Policy Development

• Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
• Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
• Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.

Talent Advisory & Employee Relations

• Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
• Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
• Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.

Team Leadership & Development

• Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
• Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
• Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.

Engagement & Retention

• Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
• Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
• Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.

Compliance & Risk Management

• Ensure HR practices comply with employment laws, regulations, and internal equity standards.
• Mitigate organisational risk through robust documentation, audits, and training on HR policies.
• Lead compliance reporting and address gaps proactively.

D&I Integration

• Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
• Advise leaders on creating inclusive team environments and addressing systemic inequities.
• Collaborate with stakeholders to advance external social justice partnerships and initiatives.

Qualifications

• Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
• Skills:
• Strong knowledge of UK employment law and HR best practices.
• Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
• Excellent stakeholder management, coaching, and decision-making skills.
• Proficiency in HRIS systems and data-driven decision-making.
• Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
• Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.

Personal Attributes

• A confident leader who inspires trust and fosters psychological safety within teams.
• Strategic thinker with the ability to balance organisational priorities and employee needs.
• Resilient problem-solver who navigates ambiguity with grace.
• Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.

Why Join QuilomboUK?

• Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
• Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
• Culture: Join a collaborative, values-led environment where your voice matters.
• Development: Access to mentorship, training, and opportunities for career growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership

As a bilingual / multilingual Welcome and Reception Support Volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Cover reception and greeting people who come to the office. 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• Assisting clients with form filling, paperwork and applications around housing and benefits. 

• Supporting clients with digital skills, for example navigating online systems and forms. 

• Signposting clients to relevant services and providing useful information. 

• General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing). 

Skills and experience required 

• Fluent in English and one of the following languages: Urdu, Arabic, Tigrinya, Kurdish Sorani 

• Excellent communication skills and the ability to understand the needs of our clients 

• Interest in social welfare law, e.g. housing; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will:  

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role.  

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role.

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.
• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.
• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
• Skills:
• Expertise in change management, engagement strategies, and OD frameworks.
• Strong stakeholder management and communication skills.
• Proficiency in HR analytics and project management.
• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.
• Adaptable and resilient in fast-paced environments.
• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.
• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
• Growth: Opportunities for professional development in a scaling organisation.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Let’s build a more equitable future together. ��✊��#PeopleFirst #SocialJustice #DiversityAndInclusion

"Be the Change, Fill the Bucket!"

Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.

DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.

We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.

Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.

How to apply

To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.

Initial screening calls will take place during the week commencing Monday 9 June.

Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.

Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.

Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route. 

The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities. 

Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men. 

Trailblazers are looking for Volunteer Mentors who are:

• Empathetic with a positive outlook and manner.
• Able to help others without judgement or discrimination.
• Excellent communicators with a sense of humour.
• Well organised, can prioritise and multi-task.
• Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
• Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
• Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
• Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
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• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst