Volunteer and community engagement manager jobs
We are offering a rewarding opportunity within our Arun, Worthing and Adur team to provide a range of services which aim to make a difference to family and friend carers. The focus will be on Arun District.
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the post holder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Arun to deliver carer support and on occasion to venues in Worthing and Adur and across the County to attend meetings and training as required.
Key Responsibilities Summary
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Carer Support: Deliver personalised support through various channels (in-person, online, phone, 1-to-1, and group) across Arun, Worthing and Adur, with a focus on carers in Arun District, including those from under-represented communities.
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Information & Guidance: Provide tailored emotional and practical support using the Carers Star™ framework to help carers create personal plans and achieve positive outcomes.
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Community Engagement: Maintain a visible presence in the community and deliver support in accessible formats.
- Partnership Working: Collaborate with health, social care, and voluntary sector partners to enhance carer support and attend relevant meetings.
Please view the Job Description in the Recruitment Pack for a full list of Responsibilities and Person Specification.
Interview Date 1 October 2025.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone to join the Media Trust team as a Project Coordinator on a part-time basis (3-4 days/ week).
This position is an exciting opportunity for a Project Coordinator who is passionate about social justice and empowering charities to drive social change and enhance their impact. We are keen to hear from proactive individuals who thrive on having a varied workload, enjoy planning in-person and online events, and take pride in being well-organised and detail-oriented.
This Project Coordinator role is a key part of our Charity Services team, providing administrative and coordination support across several of our training and mentoring programmes.
These programmes help charities build confidence and skills in areas such as communications, digital marketing, social media, and media engagement. You’ll play a vital role in ensuring the smooth delivery of these programmes from planning to delivery.
Key Responsibilities:
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Support the delivery of programmes, training, and events, ensuring they meet the needs of charities and community organisations
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Lead on participant engagement, acting as the key contact for charities and coordinating with trainers, volunteers, and partners
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Manage logistics and administration, including scheduling activities, maintaining records (Salesforce/Eventbrite), and handling contracts and invoices
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Collaborate with the Marketing and Communications Team to keep programme information and outreach up to date
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Support monitoring and evaluation by managing data, surveys and progress against targets
What we are looking for in you
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Passion for supporting charities, community organisations, and alignment with the values of Media Trust
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An interest in communications, media, digital, and campaigns
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Strong project coordination, planning, and organisational skills, with experience in organising training and events, excellent attention to detail, and the ability to prioritise and meet deadlines.
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Confident communicator with strong interpersonal and written skills
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Comfortable working with people, managing relationships, and speaking in front of groups
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Skilled in using digital tools (e.g., Zoom, Eventbrite, Survey Monkey) and managing data effectively
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Proactive, self-motivated, and flexible, with willingness to travel to central London for in-person activities
The above job description is a guide to the work you may be required to undertake. It does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
We understand that no applicant is likely to perfectly align with every point in the job specification. If you are enthusiastic about this role, passionate about the power of media to drive positive social change and believe you can contribute to our team, we encourage you to apply. We value diverse perspectives and are committed to fostering an inclusive work environment, so don’t hesitate to showcase your unique skills and experiences and what you can bring to Media Trust.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
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Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month).
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30 days annual leave plus bank holidays (pro-rated if part time)
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Flexible hours, to be agreed with line manager
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Pension contributions
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2 volunteer days each year
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Attend two Media Trust Communications courses each year at no cost to you
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their applications and cover letters independently, with minimal use of AI. This helps us better understand your authentic voice, skills, and motivation for the role.
Closing date: 28 September
Interviews: 6-14 October
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for a fast-paced role that makes a real difference? You'll manage a diverse caseload of refugee families across Lincolnshire—from Sleaford and Bourne to Spalding, Skegness, and Boston. This dynamic position means you'll be on the move, so a full UK driving licence, access to a car, and a willingness to travel (including regular team meetings in Derby) are essential. Join us in empowering refugee families as they rebuild their lives.
We're looking for someone with a positive, proactive outlook who will play a key role in delivering excellent support. You'll embody our values and ethos, helping build vibrant communities where every refugee can contribute and thrive
Job Purpose:
Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.
Context of the role.
Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support working on the refugee resettlement scheme.
Refugee resettlement takes place across Derbyshire and Lincolnshire. Over the past 7 years, Upbeat Communities has welcomed and played a key part in the resettlement of Syrian refugees in partnership with local authorities in both counties. This role has included supporting families to apply for universal credit and set up bank accounts, registering with GPs and local schools in addition to integrating into their local community. Since the summer of 2021, we have taken on responsibility for the resettlement of Afghan families in both regions.
Key Responsibilities:
Direct Support for Refugees
- Facilitate initial reception and orientation.
- Provide advice on benefits, housing, health, education, and employment.
- Accompany individuals and families to appointments.
Promoting Integration and Independence
- Encourage engagement in community activities.
- Foster empowerment through supportive relationships based on mutual respect and trust.
- Liaise with local authorities and services for smooth registration and referrals.
- Collaborate with stakeholders to ensure access to mainstream services.
Community Engagement and Awareness
- Work with local voluntary and community organisations to foster a welcoming environment.
- Deliver awareness sessions about resettlement schemes to stakeholders.
Monitoring, Evaluation, and Development
- Participate in reviews and development of the resettlement scheme.
- Contribute to monitoring and evaluation processes.
Team Contribution
- Engage in team meetings, staff training, and organisational events.
Person Specification:
Essential Criteria:
- Emotional Intelligence & Compassion in Action:
o Understands the importance of recognising and managing emotions in oneself and others.
o Recognises the value of care and commitment to making a positive impact in relationships and the community.
- Personal Growth and Empowerment:
o Acknowledges the importance of feedback and personal growth with a willingness to learn.
o Understands the importance of providing others with support to make decisions and grow.
- Organisational Skills:
o Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
o Understands the importance of prioritising workload and meeting deadlines under pressure.
- Technical Knowledge:
o Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
- Understanding Refugee Needs:
o Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
- Adaptability and Problem-Solving:
o Recognises the importance of adapting to change and managing multiple tasks.
o Recognises issues and seeks guidance to contribute to potential solutions.
- Communication and Collaboration:
o Understands the importance of effective communication and collaboration with stakeholders.
- Ethics and Inclusivity:
o Understands the importance of ethical behaviour and maintaining confidentiality.
o Recognises the value of cultural diversity and the importance of inclusivity.
- The right to work in the UK.
- Full UK Driving licence and access to your own transport.
Desirable Criteria:
- Previous experience working with refugees and asylum seekers.
- Experience of working with families and children.
- Experience in delivering workshops or community events.
- Fluency in a relevant community language.
Empowering individuals and families to thrive as they rebuild their lives.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.
Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.
So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.
About the role
As North Wales Project Coordinator, you’ll play a crucial role in:
- Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
- Developing and maintaining strong relationships with schools, employers, and volunteers.
- Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.
You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.
We’re seeking someone who is:
- Passionate about helping young people succeed.
- Fully committed to equality, diversity, and inclusion.
- Self-motivated and proactive, with a “can-do” attitude.
- Highly organised, able to juggle multiple priorities and meet deadlines.
- Skilled at building strong relationships, particularly with schools and colleges.
- Resilient, tenacious, and excited by new opportunities.
- Creative and open to trying new ideas.
- Ambitious for themselves and the charity.
- Confident with technology and has strong computer literacy.
Desirable:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
Essential:
- Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
- While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.
At Working Options, we believe in:
- Empowering volunteers to deliver high-quality talks and workshops.
- Providing a first-class service for schools that trust us with their students.
- Supporting each other to innovate, grow, and make real impact.
You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.
If this sounds like the right environment for you, we’d love to hear from you.
Good luck with your application!
Sue Maskrey
Chief Executive, Working Options in Education
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
County Organiser
Are you an enthusiastic and dynamic individual with a passion for supporting young people? Do you thrive in a fast-paced environment and enjoy connecting with a diverse range of individuals? Devon Federation of Young Farmers’ Clubs (DFYFC) is looking for a proactive and inspiring County Organiser to lead our vibrant team.
About the Role:
The County Organiser plays a crucial role in the success of Devon FYFC, supporting and developing our members and clubs. This is a fantastic opportunity for someone who enjoys meeting people, has a strong understanding of young farmers, and is committed to enabling young people to grow and succeed.
Key Responsibilities Include:
- Building and maintaining strong relationships with members, YF clubs, and stakeholders.
- Managing and motivating a small team.
- Organising and attending evening and weekend meetings and events.
- Communicating effectively with various audiences.
- Working calmly and efficiently under pressure.
- Multi-tasking and prioritising effectively.
What We’re Looking For:
- Knowledge and understanding of Young Farmers’ Clubs.
- Experience in managing a small team within a busy setting.
- An outgoing, positive, and resilient personality.
- Exceptional communication skills, both written and verbal.
- A natural ability to engage and inspire those around you.
- A commitment to enabling young people to achieve their potential.
If you are a highly motivated individual who is passionate about rural youth and community, we encourage you to apply!
For a full job description please see County Organiser Job Description 2025
Closing Date: Monday 29th September 5pm
Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world’s largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life – reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.
The part-time Curatorial Officer will be responsible for the museum’s curatorial activities, with a specific focus on achieving the required collection management standards for Museum Accreditation with the Arts Council by August 2026. This will include developing curatorial policies following Spectrum guidelines. There will also be opportunities to develop interpretive materials to enhance visitor understanding and appreciation of the triple expansion engines and our collections, to foster relationships with local communities and to provide training and support to volunteers on collections management and interpretation. A full role profile is available.
As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Volunteer Coordinator (two days per week). The Curatorial Officer will report to the Museum Operations & Project Manager.
This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site.
Qualifications and Skills:
Experience in museum curation and working to collections management policies and procedures normally found in an Accredited museum
Experience of using spreadsheets and/or other collections management software
Knowledge of Arts Council Accreditation requirements and standards.
Strong organisational skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team, including with volunteers
Personal Attributes:
Passionate about museums and their role in society
Detail-oriented and committed to maintaining high standards
Proactive and able to manage multiple tasks
Enthusiastic about visitor engagement and learning
The role involves working with our collections and archives, which are located in areas of the Engine House accessible only via steep stairs due to the historic nature of the building. We will make reasonable adjustments to accommodate candidates wherever possible but please let us know if you have any specific access requirements.
Kempton Steam Museum, operated by KGET, tells the story of the Kempton Park pumping station and its vital role in supplying drinking water to London
The client requests no contact from agencies or media sales.
The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.
What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.
The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.
Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’.
About the role
The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.
You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable.
Key responsibilities
This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.
About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.
Please refer to the job description for more information including the person spec and how to apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities
Strategic HR Leadership
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Develop and execute the overall people and culture strategy aligned with Hatch’s overall vision, values and organisational strategy.
Organisational Culture & Employee Experience
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Work with the CEO to champion a values-driven, inclusive, and purpose-led culture that supports employee engagement and well-being.
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Design and oversee initiatives to enhance employee satisfaction, psychological safety, and workplace trust.
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Lead initiatives that reinforce cultural norms and behaviours aligned with organisational values.
Diversity, Equity & Inclusion (DE&I) Leadership
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Develop and lead the Hatch’s DE&I strategy
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Set DE&I KPIs; monitor progress and report to leadership in the quarterly board papers.
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Set up and work with an internal DE&I working group to implement DE&I Strategy
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Organise training and education programmes on unconscious bias, inclusive leadership, and anti-discrimination.
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Oversee equitable hiring, compensation, promotion, and development practices.
Employee Relations & Engagement
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Act as a senior point of contact for complex employee relations matters.
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Build systems for transparent communication, feedback, and conflict resolution.
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Analyse quarterly engagement surveys and eNPS score data and develop action plans for improvement.
Governance, Compliance & Reporting
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Deliver reports on key people and culture metrics to the Senior Leadership Group (SLG) and Board, ensuring data-driven insights support strategic decision-making.
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Ensure all people-related policies, procedures, and contracts are regularly reviewed and updated, aligning with organisational needs, values, and current employment legislation.
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Maintain compliance with employment laws and regulatory requirements, minimising organisational risk and promoting ethical practices.
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Support the organisation in responding to emerging workforce-related risks.
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Develop and manage the people and culture budget annually
Compensation and Benefits
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Ensure our pay, benefits and progression framework support employee well-being and align with DE&I principles.
Learning and Development
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Identify skill gaps and oversee the creation of learning strategies to support upskilling and reskilling.
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Promote a continuous learning culture and leadership development at all levels.
Talent Attraction, Management and Succession Planning
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Lead the design and execution of robust talent acquisition, development, and retention strategies.
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Oversee performance management frameworks to drive growth and accountability.
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Continually develop Hatch’s employee value proposition to build Hatch’s brand as an employer of choice
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Further develop our performance management framework to encourage high performance, professional development and values alignment
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Support and enhance our approach to leadership development and succession planning and providing support and advice to the team and managers to navigate these
HR Operations
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Act as owner of the Factorial HR system, ensuring data accuracy, functionality, and ongoing optimisation.
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Review and approve staff expenses in line with Hatch’s policy.
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Oversee all onboarding and offboarding processes, ensuring a smooth employee experience across the lifecycle.
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Manage changes to staff working hours, salaries, and contractual terms.
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Lead and coordinate recruitment processes, including job postings, candidate management, interviews, and offers.
Person Specification
Skills
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An all rounder, able to develop a big picture vision and deliver on the details
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A keen eye for identifying talent and passion for developing people (in both their professional and personal growth)
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A focus on diversity and inclusion as a competitive business advantage
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Ability to build authentic relationships across a diverse group of stakeholders
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Excellent communicator on all levels with demonstrated empathy and strong interpersonal skills
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Analytical skills and and ability to make, and support others to make, data-informed decisions
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Project management skills
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Problem-solving skills
Experience
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Proven experience in a similar leadership role, preferably within the social enterprise or nonprofit sector
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Demonstrated experience in developing and implementing people and culture strategies, talent management, and performance management programmes
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Leadership of end to end employee life cycle
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Partnering with business stakeholders across a whole organisation, especially senior stakeholders
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Leading people & culture project rollouts
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Developing a positive performance culture
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Experience with recruitment and HR systems advantageous
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to partner with working with a leading national health charity as they recruit two Community Fundraisers, including one covering the West region (Bristol). This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.
Key Responsibilities:
- Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
- Meet and exceed fundraising KPIs and contribute to overall annual income targets.
- Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
- Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
- Work with internal teams to identify and maximise regional fundraising opportunities.
- Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.
Person Specification:
- Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
- Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
- Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
- Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
- Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
- Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.
What’s on Offer:
- Be part of a passionate, collaborative team working towards a vital mission.
- Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
- Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
- Ongoing training and career development opportunities to help you grow within the charity sector.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process
- Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.
- You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.
- Working closely with the Head of Blended Finance and the wider Programme team you will act as an integral support function for colleagues but also build good relationships with our external partners, supporting their engagement with Access.
- This is a key role that offers experience across a variety of different disciplines, with significant potential for personal learning and growth.
What you will deliver (responsibilities)
Programme Support:
- Present analysis and insights based on performance data and any contact with delivery partners to inform decisions within the team about ongoing relationships.
- Support the writing of papers for the Investment Committee and other committees including the Access Board, to present clear information to support understanding and decision-making.
- Help to organise, manage and minute internal and external meetings and events, including peer learning workshops.
- Assist with keeping Programmes pages of the Access website up to date.
- Supporting the development and maintenance of a bank of practical resources for use by our partners
- Other programme support duties as required.
Finance:
- Ensure robust financial management of Access’s programmes, including monitoring deployment targets of social investors and supporting the process for drawing funds from Access.
Relationship management:
- Become one of the day-to-day points of contact for a portfolio of organisations who are delivering or supporting Access’s programmes, or in the process of applying to do so. These may include social investors, grant partners or other stakeholders.
- Build strong productive and supportive working relationships with delivery partners, in a spirit of collaboration and learning.
- Maintain comprehensive and clear records of the status of the relationship and any key questions or issues which are currently being addressed.
Data and learning:
- Support the acquisition and collation of regular performance data submissions
- Support the analysis and reporting on performance within each delivery partner and across the portfolio.
Other tasks:
- Leading on or supporting the delivery of internal and external events
- Contributing to learning and programme design discussions
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We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First interview dates are expected to be online bewteen 8-10th October.
Second interviews to take place (in person at our office in London) on Tuesday 14th October.
We want to see a social investment ecosystem that works for all charities and social enterprises.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Beacon to drive projects that place patients at the heart of translational research, shaping progress and improving outcomes with and for rare disease communities.
OVERVIEW OF THE ROLE
Beacon, now in its second decade of operation, has experienced substantial growth over the last three years, including an organisational rebrand and expansion into international projects. We are now recruiting a Senior Patient and Scientific Engagement Officer to play a central role in delivering ambitious projects that put patients at the heart of translational research.
This role sits at the crossroads of patient involvement and scientific communication, building meaningful collaborations between patients, researchers, and other stakeholders. You’ll provide essential operational support and subject expertise to ensure projects run smoothly and reflect the real-world needs of the rare disease community.
You will contribute primarily to two of Beacon’s major collaborative initiatives: REMEDi4ALL, a European-wide drug repurposing platform with over 25 partner organisations, and the LifeArc Translational Research Centres for Rare Disease (LifeArc TrC4RD), a UK-wide partnership. In this role, you will work directly and regularly with partners across these consortia, encompassing patient group leaders, patient representatives, academic researchers, clinical trialists, and beyond. You will act as a vital interface between patients and researchers in both projects, coordinating activities, facilitating collaboration, and embedding patient perspectives throughout the work. While these will be your main focus, you will also support other initiatives across the charity, particularly those aimed at advancing scientific understanding of rare diseases and strengthening patient involvement in research.
This is a varied position offering the chance to apply and further develop your expertise across areas such as patient and public involvement, scientific content development, training, and stakeholder engagement. We are looking for someone with a strong grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple partner organisations. This role offers a unique opportunity to make a tangible contribution to advancing rare disease research and ensuring patients’ voices drive progress across the UK and Europe.
See our full job description for more information on REMEDi4ALL and The LifeArc TrC4RD
MAIN DUTIES AND RESPONSIBILITIES
Your main responsibilities will span aspects of project delivery, stakeholder engagement, and patient-centred scientific support. In this role, you will:
- Support the delivery of Beacon’s work within REMEDi4ALL and the LifeArc TrC4RD, collaborating directly with partners across these consortia to coordinate activities and ensure timely delivery of shared goals.
- Assist in the preparation of project materials, reports, and updates for consortium meetings and communications.
- Write, review, and refine accessible, patient-facing materials that explain complex scientific concepts and research projects clearly.
- Help design and deliver patient engagement strategies for major collaborative projects, ensuring patient perspectives are embedded throughout.
- Support and liaise with REMEDi4ALL Patient Champions and the LifeArc Patient Engagement Group, including coordinating mentorship, facilitating input into project teams, and managing communications.
- Build and maintain strong working relationships with patient advocates, researchers, funders, and partner organisations, ensuring clear communication and effective collaboration.
- Contribute to the planning and delivery of multi-stakeholder meetings, workshops, and webinars that bring together patients, researchers, and other partners to discuss research priorities and approaches.
- Support the creation and delivery of training materials, sessions, and talks for patient groups, researchers, and other stakeholders on topics such as patient and public involvement (PPIE) and rare disease research.
- Participate in project discussions to understand current patient engagement and provide input or signposting to improve engagement and support.
- Represent Beacon and its work at consortium meetings, external conferences, and events – both as a delegate and, where appropriate, as a speaker.
- Support other Beacon-led projects as required, particularly those focused on advancing patient knowledge, engagement, and scientific understanding.
- Provide hands-on support for the on-the-day delivery of Beacon events, training programmes, and other charity activities.
PERSON SPECIFICATION
This is a mid-to-senior level role. Candidates should have professional experience in scientific engagement, patient involvement, or research coordination, and be ready to contribute confidently to collaborative consortium projects with external partners.
We are looking for someone with a strong commitment to patient-centric approaches, who is willing to advocate for patients’ perspectives and priorities, while also navigating the need for compromise and collaboration across multiple organisations.
Essential
- Relevant professional experience (e.g., life sciences, medical communication, translational research, or patient engagement), ideally accompanied by a scientific qualification.
- Experience in patient and public involvement or patient engagement within research, ideally in health contexts.
- Strong understanding of scientific processes, translational research, or clinical research, with the ability to communicate complex concepts clearly to non-specialist audiences.
- Ability to work effectively within multi-partner or consortium projects, collaborating with external organisations.
- Confidence in liaising with a wide range of stakeholders, including patients, researchers, funders, and partner organisations.
- Experience developing accessible, patient-centred materials, training, or communications.
- Excellent organisational skills, with the ability to manage multiple tasks and deadlines while maintaining attention to detail.
- Strong interpersonal skills and confidence in building relationships across diverse groups.
- Ability to work independently and proactively, while contributing effectively as part of a team.
- Commitment to patient-centred research and improving outcomes for the rare disease community.
- Flexibility to travel for in-person meetings, workshops, and events within the UK and internationally multiple times a year.
Desirable
- Experience supporting or delivering training sessions, workshops, or webinars for patient or professional audiences.
- Familiarity with drug repurposing, translational research, or rare disease research environments.
- Experience managing or contributing to multi-stakeholder research projects.
- Experience working or volunteering in the charity or not-for-profit sector.
- An understanding of rare diseases, health charities, or small-organisation dynamics
WORKING AT BEACON
Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills, and shape their career path.
We offer flexible working practices to help our staff balance their personal and professional lives, including hybrid working (50% split between home and office working) and flexible hours. We also recognise the substantial benefits of in-person collaboration and communication for the organisation, team morale, and for individual staff development, and are committed to maintaining this as a core part of how we work.
After the initial in-person onboarding period, we’d like this role to be based in the office for around 2–3 days a week on average (though not necessarily every single week) to support effective teamwork, strong communication, and smooth daily operations.
BENEFITS
- 25 days holiday, plus bank holidays and Christmas to New Year closure
- Flexible working practices including hybrid working and flexitime
- Time off in lieu to support appropriate work/life balance
- 5% pension contribution
- Annual training budget to support personal and professional development
- A close knit and friendly small team environment
- Frequent opportunities to meet with beneficiaries and expand your professional network
- Employee Assistance Programme (EAP) including access to mental health support, 24/7 GP service, discounted gym membership, shopping savings and more
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Shout Out UK (SOUK):
Shout Out UK (SOUK) is a UK-based award-winning political and media literacy organisation with nearly a decade of experience in delivering impactful educational campaigns. Our mission is to defend and amplify democracy by equipping individuals with the critical thinking skills needed to navigate the complex information landscape and engage as informed, active citizens. We have a strong track record of working with educators and young people across various contexts, and we are the secretariat for the UK’s All-Party Parliamentary Group for Political and Media Literacy.
The Position:
You will be joining our small, passionate NGO to manage our programme implementation and delivery. Reporting directly to the CEO, you will be tasked with managing the distribution and delivery of our programmes. This will involve ensuring KPIs are met within budget and on time, larger projects may be handled by you directly at times. Programmes can vary from delivery of media literacy workshops in schools, counter extremism training in PRUs to city-wide democratic engagement campaigns.
The applicant needs to be motivated, interested in counter-extremism and passionate about Political & Media Literacy.
Key responsibilities
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Manage and deliver on our diverse projects
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Coordinate our UK and US based delivery teams.
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Ensuring projects hit required KPIs on time and within budget.
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Tracking project expenses and improving efficiency of output.
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Run key projects yourself as required.
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Recruit, coordinate and support schools and teachers across the UK to take on our political and media literacy workshops and projects.
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Establish and maintain effective relationships with teachers, councils and other stakeholders.
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Assist in the collection and collation of data for the project’s monitoring and evaluation activities, including pre- and post-session surveys.
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Contribute to the preparation of project reports.
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Coordination and growth of our freelance delivery network, known as the Community Facilitator Network (CFN).
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Occasionally travel nationally and/or internationally, if required.
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Fulfil other duties as reasonably requested
Skills and Experience:
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Proven experience in project coordination or administration, preferably in the education, non-profit, or related sector.
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Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines effectively.
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Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with diverse stakeholders.
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Experience in event planning and logistics coordination.
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Proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and other relevant software.
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A strong interest in political and media literacy, civic engagement, and addressing online harms.
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Ability to work independently and proactively, taking initiative to solve problems.
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Familiarity with online learning platforms and virtual communication tools.
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A bachelor’s degree in a relevant field (e.g., education, social sciences, communications) is preferred.
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Strong writing skills are desirable.
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Must be eligible to work in the UK.
Personal Attributes:
As a natural leader, you are adept at managing fast-paced projects with multiple stakeholders. You possess outstanding project management and administrative skills, enabling you to work effectively under pressure, prioritize tasks, and consistently meet targets and deadlines.
You have a clear eye for detail and experience in delivering training programmes for schools and colleges, along with planning and developing resources.
Above all, you understand the needs and pressures faced by schools, sixth forms, and further education colleges. You can build strong relationships with teachers and support staff, and you excel at networking, negotiating, persuading, and problem-solving, all while remaining flexible to meet the needs of teachers and practitioners. You have excellent communication skills, both written and spoken.
This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.
Benefits:
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Unlimited Leave.
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Work Abroad Scheme.
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Opportunity to be part of an impactful project addressing critical societal challenges.
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Collaborative and supportive working environment with an international team.
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Professional development opportunities.
To ensure everyone is given the tools to understand how their government works and how to identify disinformation for themselves.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer – Active Journeys (Cymru) / Swyddog Prosiect – Teithiau Iach (Cymru)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer – Active Journeys (Cymru)
North West Wales
£28,831 per annum (pro rata for part time hours)
49REC
Full Time 30 hours per week – happy to talk flexible working
Base: Home working, North West Wales region
About the role
This is an exciting opportunity to join Sustrans Cymru. We are looking for someone to join our Active Journeys Programme, delivering behaviour change and engagement activities in Schools in North West Wales .
About you
You should have experience of leading physical activity or other behaviour change projects within schools, workplaces or communities. You should also have experience of working on projects within an established project management framework and within a Welsh Language environment.
You will have excellent organisational skills, including the ability to prioritise and manage own workload. You will be able to build and maintain strong relationships and a flexible and enthusiastic approach. With the ability to engage and support lesser heard voices in the community.
We ask you demonstrate your knowledge of Microsoft Office packages and relevant knowledge of North West Wales and its diverse range of communities.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional Information
- Closing date for the receipt of completed applications is 23:59, 29 September 2025.
- Interviews will take place by teams on the 09 or 10 October 2025
- We encourage early applications as the role may close ahead of schedule if we receive strong interest.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Swyddog Prosiect – Teithiau Iach (Cymru)
Gogledd Orllewin Cymru
£28,831 y flwyddyn (pro rata ar gyfer oriau rhan-amser)
49REC
30 awr yr wythnos – yn fodlon trafod gweithio’n hyblyg
Lleoliad: Gweithio o gartref, rhanbarth Gogledd Orllewin Cymru
Ynglŷn â'r swydd
Dyma gyfle cyffrous i ymuno â Sustrans Cymru. Rydym yn chwilio am rywun i ymuno â'n Rhaglen Teithiau Iach, gan ddarparu gweithgareddau newid ymddygiad ac ymgysylltu mewn Ysgolion yng Ngogledd Orllewin Cymru.
Amdanoch chi
Dylai fod gennych brofiad o arwain ar brosiectau gweithgaredd corfforol neu brosiectau newid ymddygiad eraill mewn ysgolion, gweithleoedd neu gymunedau. Dylai fod gennych brofiad hefyd o weithio ar brosiectau o fewn fframwaith rheoli prosiectau sefydledig ac o fewn amgylchedd Cymraeg.
Bydd gennych sgiliau trefnu rhagorol, gan gynnwys y gallu i flaenoriaethu a rheoli eich llwyth gwaith eich hun. Bydd y gallu gennych i feithrin a chynnal perthnasoedd cryf mewn modd hyblyg a brwdfrydig. Gyda'r gallu i ymgysylltu a chefnogi lleisiau a glywir yn llai amlwg yn y gymuned.
Gofynnwn i chi ddangos eich gwybodaeth am becynnau Microsoft Office a gwybodaeth berthnasol am Ogledd-orllewin Cymru a'r amrywiaeth o gymunedau yn y rhanbarth.
Mae gan Sustrans ymrwymiad hirdymor i fod yn elusen i bawb – lleihau anghydraddoldeb, gwerthfawrogi amrywiaeth, galluogi cynhwysiant a sicrhau bod pawb yn cael eu trin gydag urddas a pharch. Ein nod yw bod yn gyflogwr gwirioneddol gynhwysol ac rydym yn croesawu ceisiadau gan bobl o bob rhan o'r gymuned, yn enwedig o grwpiau sydd heb gynrychiolaeth ddigonol.
Gwybodaeth Ychwanegol
· Y dyddiad cau ar gyfer derbyn ceisiadau wedi'u cwblhau yw 23:59, 28 Medi 2025.
· Cynhelir cyfweliadau ar Teams ar 09 neu 10 Hydref 2025.
I wneud cais, cwblhewch ein ffurflen gais ar-lein.
Pam gweithio i ni?
Yn Sustrans, byddwch yn rhan o fudiad sy’n ei gwneud hi'n haws i bobl gerdded a beicio.
Rydyn ni oll yma i newid pethau. Cewch fod yn rhan o gymuned anhygoel o bobl dalentog, angerddol, creadigol sy’n datrys problemau ac sydd oll yn gweithio gyda’i gilydd i newid pethau er gwell.
Rydyn ni’n gweithredu’n lleol ac yn meddwl ar raddfa fawr – ein gweledigaeth yw cymdeithas lle mae’r ffordd rydym yn teithio’n creu lleoedd iachach a bywydau hapusach i bawb.
Byddwch yn cwestiynu'r status quo ac yn meiddio dychmygu byd gwahanol. Byddwch yn gweithio ar brosiectau cyffrous ac effeithiol a fydd yn eich ymestyn ac yn eich grymuso a byddwch yn cael eich gwobrwyo drwy weld y gwahaniaeth rydych chi’n ei wneud i bobl, cymunedau a’r blaned.
Credwn fod cynnwys pawb yn ganolog i bwy’r ydym ni a’r hyn yr ydym ni am ei gyflawni. Croesawn wahaniaeth ac rydym yn falch o’r ffaith ein bod yn creu diwylliant ble gallwch fod yn chi’ch hunan, lle caiff eich llesiant ei gefnogi
Gallwch fod yn sicr o wneud ffrindiau oes a gweithio gyda thîm sy’n andros o hyblyg, cefnogol, moesegol a llawn hwyl.
Yr hyn rydym yn ei gynnig
Llesiant
- 28 diwrnod o wyliau blynyddol ynghyd â gwyliau banc ar gyfer gweithwyr llawn-amser.
- Gallu prynu wythnos ychwanegol o wyliau blynyddol (pro rata ar gyfer staff rhan-amser).
- Diwrnodau gwirfoddoli staff.
- Gwasanaeth cefnogaeth diduedd a chyfrinachol am ddim 24/7.
- Rydym yn aelodau o'r Fenter Cymudo Gwyrdd a'r Cynllun Beicio sydd ill dau yn cynnig cynlluniau beicio i'r gwaith.
Ariannol
- Cynllun Pensiwn Personol Grŵp gyda chyfraniad cyfatebol o 6% neu 7% o'r cyflog sylfaenol yn cael ei wneud gan Sustrans.
- Benthyciadau beic, cyfrifiadur a thocynnau tymor.
- Buddion ar ffurf disgowntiau.
- Budd-dal marwolaeth yn ystod gwasanaeth – 3 gwaith y cyflog blynyddol.
Cyfeillgar i deuluoedd
- Tâl mamolaeth a thadolaeth uwch na’r isafswm.
- Arferion Gweithio Hyblyg (yr oriau llawn amser yw 37.5 yr wythnos, dydd Llun i ddydd Gwener).
We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.
Location: Woking / Hybrid
Salary: £60,000 - £70,000 DOE
Permanent | Full Time (35 hours/week)
Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..
About Us
Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.
About the Role
Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.
You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.
Who We’re Looking For
Proven track record of delivering high quality, person led and socially impactful services and managing internal functions
Senior operational leadership experience in health, care, VCSE or related sectors
Experience in managing service compliance and staff wellbeing
Demonstrated success in leading performance improvement and impact measurement
Strong partnership working experience across statutory, VCSE and community systems
Budget management, including responsibility for service level budget setting, monitoring and decision making
Deep understanding of safeguarding frameworks, regulation and operational risk
Strong leadership and coaching skills rooted in empathy, empowerment and inclusion
Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.
This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.
In the attached recruitment pack you will find instructions on how to apply. You are required to write a personal statement (no more than 2 pages) highlighting your skills and experience that demonstrate your suitability for the role
The client requests no contact from agencies or media sales.
We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.
Key Responsibilities
- Lead and oversee the development of digital platforms and website functionality.
- Manage relationships with external suppliers and digital service providers.
- Conduct UX testing and co-production activities with service users.
- Identify and implement AI and automation opportunities.
- Ensure SEO optimisation and monitor website analytics for performance improvements.
- Collaborate with content creators and developers to maintain a high-quality online presence.
- Drive innovation and digital growth across the organisation.
You Will Have
- Proven experience in digital innovation and delivering digital solutions.
- Strong understanding of user-centred design, agile methodologies, and accessibility standards.
- Experience in AI development and ethical digital practices.
- Ability to lead digital projects and manage performance.
- Knowledge of data protection and digital safeguarding.
- Experience working directly with service users to inform service design.
Key Deliverables
- Expansion of digital services to improve access and engagement.
- Growth of AI capabilities to enhance efficiency.
- Increased reach and impact of digital platforms.
Additional Information
- This role involves working with sensitive and potentially traumatic subject matter.
- Flexibility to travel across England and Wales to attend meetings is required.
- The interview process for this role will be in two stages, including a skills assessment and competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.