Volunteer and community engagement manager jobs

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of role

The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.

We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact,  growing the brand and supporting both our  fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as  possible in aid of our nations children’s hospital.

As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results.  It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.

Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.

Person specification

We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing

This is a great opportunity to join a small but highly motivated team.

For the full person spec and job description, please see our website.

Location: Remote
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
 
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
 
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
 
Key responsibilities

• Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
• Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
• Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
• Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
• Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
• Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
• Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
• Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
• Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
• Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.

 
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
 
Benefits

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
About you
 
Essential

• Interest / experience in providing a great experience for donors or customers.
• Excellent interpersonal and communication skills, both verbal and written.
• The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
• The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
• Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
• Strong analytical skills, meticulous attention to detail and a methodical approach to work.
• Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology.

 
Desirable

• Experience of using a CRM based on the Microsoft Dynamics platform.
• Experience of using Microsoft PowerBI.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
 
REF-221402

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as our Project Assistant.

The post holder will be responsible for providing effective support to the delivery of the Walk To School Outreach (WTSO) project across the Midlands and South of England. This will include research into schools’ eligibility and suitability for the delivery of this behaviour change project, assisting with online engagement activities and supporting with delivery on the ground through school and community events. 

You will also be expected to undertake administrative duties as required, including formatting and use of spreadsheet data.

This will be a varied role and an ability to embrace a diversity of tasks is essential, as is a positive ‘can do’ attitude to work.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.

Location: Homebased within either the Midlands or the South of England

Closing date: 30/05/2025 (midnight)

Interviews: 13/06/2025 via Teams

Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.

At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.

Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.

We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton. 

The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat. 

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Contribute fully to development and delivery of the Trusts and Grants income line
• Prepare and submit grant funding applications
• Develop and maintain strong relationships with grant making bodies and foundations
• Identify new and innovative grant making opportunities
• Work with fundraising team to develop new ideas to improve donor retention
   

What We're Looking For:

• Excellent written skills with a high level of accuracy and presentation standards
• Experience liaising with a wide range of people
• Excellent organisational and time management skills
• Some understanding of budgets
• Ability to prioritise workload effectively

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)

Duration: Permanent (with six months’ probation)

Reporting to: Senior Fundraising Manager

Hours of work: 35 hours per week, Monday to Friday

Salary: £29,060 - £32,700 depending on experience

 

Overview of the role

As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.

 What you will do as part of our team

Fundraising activities

Individual Giving

· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys

Fundraising Appeals

· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign

· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels

· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)

· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions

· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals

Fundraising support

· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects

· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports

· Thank and steward in-memoriam gifts

· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events

· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)

Fundraising Administration

· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.

· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.

· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice

Person specification

Essential

Knowledge and Experience

· Demonstrable experience in a fundraising role

· Understanding and experience of developing and stewarding supporter relationships

· Experience of project management

· Experience of using a fundraising database to segment and select data, produce reports and analyse information

· Experience of copywriting to produce fundraising letters and other materials

Skills and aptitudes

· Strong research, analysis and numeracy skills

· Excellent attention to detail, taking pride in work at all times

· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately

· Ability to work under pressure, manage time effectively and prioritise a varied workload

· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds

· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases

Personal attributes

· A confident self-starter with a positive approach who takes the initiative to get things done

· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals

· Able to work collaboratively within a team, as well as with different colleagues from across an organisation

· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives

· Willingness to work flexible hours occasionally, for example at evenings and weekends

Desirable

· Experience of project managing direct marketing activities and campaigns.

· Experience of working with Mailchimp and Access Charity CRM

· An interest in developing skills and securing income from trusts and foundations

RLS Caseworker / Solicitor

As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities

• Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
• Supervise the work of volunteer pro bono commercial lawyers on cases
• Deliver training to pro bono commercial lawyers
• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
• Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
• Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
• Maintain accurate and confidential records in line with GDPR
• Adhere to RLS safeguarding policies and procedures at all times. 

Person specification: 

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
• Experience of asylum casework
• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
• Experience of online immigration applications
• Demonstrable knowledge of legal aid provision and ECF applications
• Experience of and commitment to working in a collaborative way on legal cases
• Good verbal and written communication skills in English
• Strong organisational skills, including the ability to prioritise work and meet deadlines
• Strong attention to detail, responsiveness, reliability and dependability
• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
• Computer literacy
• Right to reside and work in the UK
• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
• Commitment to the aims of the project and the values of RLS
• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Demonstrable supervision experience strongly preferred
• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
• Experience of legal aid casework
• Experience of conducting immigration appeals and/or public law litigation
• Experience of supervising commercial lawyers in a pro bono project setting
• Experience of preparing and delivering training

Use your creativity to change lives—join The Gingerbread Centre as our Marketing Officer and help give hope to homeless families.

Are you looking for a new challenge? Do you want to be part of a passionate team making a real difference to vulnerable families across Staffordshire?

We’re seeking a Marketing Officer who’s more than just a marketer—you’re a storyteller, strategist, and relationship-builder. This is a varied and rewarding role where your ideas and creativity will directly support our mission, raising awareness of homelessness, engaging the community, and expanding our fundraising efforts.

About the role:
You’ll play a key role in shaping how The Gingerbread Centre is seen by families, professionals, funders, and the wider public. From designing campaigns and managing digital channels to crafting compelling content that inspires support, your work will help us grow our reach and impact.

This is your chance to be part of something meaningful. If you're creative, driven, and ready to make a real difference, we want to hear from you.

Hours: Full-time

Remuneration: Up to £72,000 (dependent on experience)

Duration: Permanent

Location: Manchester, UK (hybrid working available) with international deployment.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Do you have the strategic vision and leadership skills to drive fundraising growth and power humanitarian impact?

UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises or disasters strike.

We are seeking a Director of Fundraising to lead the strategic and operational development of our fundraising function, accelerating voluntary income growth to support the organisation’s development and expansion.

As a key member of our leadership team, you will drive a dynamic, effective fundraising programme, securing major gifts and partnerships, delivering impactful campaigns, and building strong supporter engagement. You will play a central role in ensuring our fundraising activity meets the highest standards of quality, compliance, and donor care, while contributing to the success of our overall organisational strategy.

If you are an experienced fundraising leader with a passion for humanitarian work and a proven track record of delivering significant income growth, we would love to hear from you.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Director of Fundraising - April 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Thursday 15th May 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an pivotal time to join us as we continue to roll out support services for people with incurable breast cancer.

This role leads on the further development of Breast Cancer Now’s secondary breast cancer services across the UK and online, building on the success of recent growth and exploring new opportunities. As a member of the services leadership team, you’ll make a full contribution to the leadership, strategic planning and development of Breast Cancer Now’s support services, working collaboratively with other heads and managers across the organisation.

About you

You’re an experienced, empathetic and clear-thinking leader who’s able to demonstrate how you’ve achieved stretching targets, preferably in a service delivery environment. Skilled at getting the best out of people, you’ll be able to support your team through growth and change, whilst ensuring the quality of our support services remains high.

You’ll understand the challenges faced by people living with secondary breast cancer. And have a strong commitment to improving their quality of life. Relationship building and excellent communication skills will be second nature to you, with a confident, articulate approach and the ability to relate to people at many different levels and across teams. You’ll be determined to achieve our ambitious vision for the future and turn this into reality, showing resilience and creativity in overcoming any challenges.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on Thursday 22 May 2025

1st stage Interview date Monday 2 June 2025

2nd stage Interview date Friday 6 June 2025

Job Title: Family Support Worker (12 months FTC)

Salary: £30,944 - £31,004 per annum

Team: Family Support Team     

Hours: 37.5 hours per annum

Location: Christopher’s

About Shooting Star Children’s Hospices

We have an exciting opportunity for a family support to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

About the role

Family Support Workers (FSW) are the frontline of our psychosocial care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs inform families about the different psychosocial care and many services they can access at Shooting Star, assess their needs and make recommendations to our specialist psychosocial MDT. They work hard to support families of different ethnicities and families living in poverty, so that our service is as equitable as possible.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly specialist psychosocial MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being part of the duty rota over both sites monitoring 3 email inboxes and answering the Family Support Line.
• Supporting the events team with admin tasks and attending various events
• Providing on the spot emotional support, sometimes in a crisis where a calm and empathic response is required.
• Support the in-house team with families staying at Christopher’s for assessed nights and end of life care.
• Attend various sites over the course of a week, hospice, hospital, family homes. Planning your own diary effectively.
• Building connections with families from different backgrounds, delivering culturally competent care.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve quality.

About you

This role requires experience of working with children and families who have experienced hardship, presenting with complex needs. You should have a calm positive manner, be consistent in your approach, and convey empathy whilst maintaining professional boundaries.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include: 

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and an ehanced DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Closing Date: 15/05/2025

Interview Date: TBC

The Countess of Brecknock Hospice provides expert, compassionate palliative care to people with life-limiting illnesses in Andover and the surrounding areas. Care is delivered both within the hospice’s beautiful new premises and out in the local community — and made possible by the generosity of local people and the work of our dedicated charity team.

The Countess of Brecknock Hospice Charity is now seeking an experienced and inspirational Deputy Charity Director & Fundraiser to help shape and grow our future. This is a pivotal new role, created at an exciting moment of expansion, and offers the opportunity to significantly increase our fundraising capacity, strengthen our impact and deepen our reach across the community.

If you are a strategic, hands-on fundraising leader with a strong track record of income growth across a variety of streams, we would love to hear from you. You will bring fresh thinking and proven experience in engaging individual supporters, trusts, corporates and the wider community — along with the drive and resilience to grow income from £800k to over £1m in the next few years.

This is a varied, rewarding role in a small, passionate team, where your ideas will be welcomed, and your impact will be clear.

Role: Deputy Charity Director & Fundraiser
Location: Offices based at the Countess of Brecknock Hospice in Andover, with some flexibility for hybrid working
Salary: circa £50,000 per annum depending on experience
Contract: Full-time, permanent (35 hours per week)

Amongst other criteria, the successful candidate will have:

• A proven track record of successful income generation across multiple fundraising streams, ideally including major donors, events, trusts and foundations, legacies, corporate partnerships and community fundraising.
• A proactive and strategic mindset, with the ability to spot opportunities, shape compelling cases for support, and deliver results.
• The confidence to operate at a senior level and deputise for the Charity Director when needed.
• Outstanding interpersonal skills and the ability to build meaningful, lasting relationships with supporters, donors and volunteers.
• A deep connection to the mission of hospice care, and a commitment to our values of compassion, dignity and respect.

If you would like to receive a full candidate information pack for this role with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.Tthe Information Pack can also be found as an attachment to this advert.

Closing date for applications: 9am, Tuesday 27th May 2025

Interview Date (in person): Tuesday 3rd June 2025

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Join our team at Freedom from Torture - proud winner at the 2023 Charity Awards for the Overall Award for Excellence.

Are you passionate about human rights and making a meaningful impact? This is an exciting opportunity to join Freedom from Torture as a key member of our Philanthropy Team, helping to drive forward our mission through corporate partnerships and high-profile events.

About the Role

As Corporate & Special Events Officer, you'll play a vital role in engaging and stewarding a portfolio of corporate supporters, ensuring exceptional relationship management and exploring opportunities for new partnerships. You'll also contribute to the delivery and sponsorship of our well-established and dynamic special events programme - an important income stream for the organisation.

Key responsibilities include:
* Managing and growing relationships with existing corporate donors
* Identifying and developing new corporate partnerships
* Supporting delivery of our special events programme and securing event sponsorship
* Providing an outstanding supporter experience across all engagement activities

About You

You'll be joining a collaborative and supportive team of five philanthropy and events professionals.

To thrive in this role, you will bring:
* Proven experience managing corporate donor portfolios and delivering excellent stewardship
* Confidence in representing an organisation externally and building relationships with both donors and internal teams
* A track record of delivering successful external events, including working with volunteers and event suppliers
* A proactive, relationship-driven approach and a genuine passion for our cause

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch22's Victim Service provide emotional and practical support for victims and witnesses of crime and anti-social behaviour, alongside crime prevention advice. Last year, we supported 32,500 victims across the UK, achieving improved health and wellbeing outcomes for 99% of our service users.

Job Description

Catch22 is looking for a compassionate leader to join our growing Greater Manchester Victim Services as Deputy Head of Service. You will oversee the day-to-day operations of the service, ensuring the effective delivery of support for victims and witnesses as you help them on their journey to recovery.

Reporting to the Head of Service, you’ll provide line management to team leaders and administrators, implement systems for quality service delivery, and manage recruitment, training and supervision. You’ll work closely with police and other criminal justice partners to maintain strong referral pathways and ensure our services remain seamless and effective in its support for those that have experienced crime in the Greater Manchester area.

You will also contribute to strategic service development, quality assurance, safeguarding, and continuous improvement across the team. Your leadership will drive a culture of collaboration, learning and excellence.

Qualifications

The ideal post-holder will have:

A strong educational background, including English and Maths at GCSE level.

Proven experience managing and supporting teams in high-impact environments.

A track record of working with vulnerable individuals in multi-agency settings.

Confidence in performance management, risk assessment, and safeguarding practices.

Excellent communication, organisation, and IT skills.

A recognised management qualification or willingness to work towards one.

Knowledge of the victim and witness support system and a good understanding of the criminal justice landscape are highly desirable.

Additional information

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3654D in your message so that we can identify the opportunity. 

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. 

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with few exceptions. 

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week. 

Salary: from £35,874.00 - £40,508.00

Location: You will spend a minimum of 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.

Interview process: Group interviews are taking place on the 29th of May. Those successful will be invited to a 1-1 panel interview taking place on the morning of 3rd of June.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. 

Closing Date: 1630 on 23rd of May 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns:

Hours and days worked will change week-by-week on a rota basis. The work pattern will vary but start and end times of the day will be consistent across the week.

Every 4 week term will include one working Saturday (with a non-working week day during that week) and one Sunday on call.

Shift start times and end time will be between 0800-1800 and be a 7.5 hour work day.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

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Catch22 Justice requests no contact from agencies or media sales

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.