Volunteer and community engagement manager jobs

The Canal and River Trust is the charity that looks after 2,000 miles of canals and 72 reservoirs across England and Wales. Every role in the Trust plays its part in making our waterways places where biodiversity thrives, where local communities spend time and improve their health, and where businesses flourish. If you share our values and our enthusiasm and you have the right transferable skills and attributes, we look forward to hearing from you!

We are looking for a Business & Corporate Engagement Partner to join our Wales and South West Operations team. 

We are looking for an ambitious and autonomous individual to develop, deliver and grow our long-term regional corporate fundraising programme.

The key aim of the role is to secure new corporate partnerships which will both contribute to Canal & River Trust’s core mission of Keeping Canals Open & Alive and help companies to achieve their own Corporate Social Responsibility goals.

You will work with businesses and organisations across Wales and the South West to secure support for work and projects that further our charitable objectives.  You will be focussed on securing unrestricted income or restricted funding towards work within annual business plans.

You will be able to use your skills and expertise in corporate/charitable fundraising to help shape the projects and initiatives to help achieve your targets, with the key focus areas outlined below:

• prospecting new corporate partners, identifying new growth opportunities that match our charitable objectives, developing cultivation plans to build partnerships
• stewarding relationships to ensure that our corporate partners feel valued and connected to the Trust’s objectives
• identifying and shaping packages of sponsorship and support, ensuring consistency with other regions and the national Fundraising Directorate
• Working with colleagues in the regional team to identify and shape regional projects, writing funding applications to local corporate foundations within Wales and South West, working alongside the regional delivery team to track progress and help with forecasting, reporting back to funders

Location: This role will be offered on a remote home-working basis with a requirement to attend our Gloucester hub for team meetings and collaborative working with colleagues.

Candidates will also be expected to travel across the region as required to meet with external partners in their premises or on the canal network (expenses will be paid).

Knowledge, Skills/Qualifications & Experience

Reporting directly to the Partnerships & External Relationships Manager, (Wales & South West), you will represent the Trust externally and champion corporate fundraising internally.  You will be part of a driven, ambitious and engaged team, and will have a supportive colleague environment and the space to shape and develop this important role within the team.  You will be working collaboratively with colleagues in Fundraising, Enterprise, Community Engagement, Operations, and other areas across the business. Externally your ability to connect and develop strong stakeholder relationships with Corporate partners, our Regional Advisory Board, Agencies and suppliers are all important to your success and the success of the team. 

Key Accountabilities:

• Develop and deliver a corporate engagement strategy.
• Explore new trends in corporate and leadership giving and undertake research and prospecting to ensure a continuous pipeline of corporate opportunities and develop specific propositions for each.
• Support the region in delivering the fundraising pipeline.
• Nurture, develop, support and service a range of corporate partnerships that provide a range of benefits to the Trust in the form of income, in-kind support, volunteering, awareness raising and fundraising opportunities.
• Develop monitoring and reporting frameworks, and undertake the necessary reporting, for the corporate engagement programme as a whole and for individual corporate partners as required.
• Work with colleagues nationally and from other regions to ensure corporate engagement opportunities are coordinated across the Trust to maximise benefit, eliminate duplication and present corporate partners with a single point of contact.
• Work with regional colleagues to identify opportunities for delivering corporate engagement activities.
• Represent the Trust in fundraising activities, at events, with supporters and the media.

Knowledge, Experience & Skills:

• Evidence of strong relevant experience with considerable track record of successful corporate and non-project-based fundraising.
• Ability to think and plan strategically with a proven track record of developing fundraising strategies, including setting ambitious targets and delivering results.
• Proven track record of securing significant corporate partnerships that have delivered both financial and non-financial value.
• Proven track record of bid-writing for fundraising.
• Experience of successfully managing significant corporate partnerships.
• Experience of research and prospect identification and development.
• Experience of developing processes to manage corporate engagement activity and reporting on outcomes.
• Thorough knowledge of fundraising best practice and relevant aspects of charity governance.
• Excellent interpersonal skills and experience of working collaboratively.
• Good written and verbal communications skills.
• Creative, entrepreneurial and innovative.
• Strong networking skills and ability to represent the Trust externally.
• Ability to work on own initiative, remain calm and deliver to tight deadlines.

Please follow the link provided to see further details/apply.

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels. 

You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue. 

You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!

How to apply
Applications must be received by 9 June 2025 @ 10am

First round interviews will be held w/c 16 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.

ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.

ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.

The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).

Can you:

Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?

Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).

Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.

Negotiate discounts, freebies, and special moments for children, young people, and families.

Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.

Bring organisation to the team and operations through admin with a can-do approach.

Key Responsibilities:

· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in

· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.

· Provide reliable and time-critical information and be a go-to person for our community, for example:

    o  A team of runners taking part in an event.

    o  A team of medical professionals helping with our information resources.

    o  Stories for social media.

· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.

· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.

Closing date to apply:  03rd June 2025

Interview Dates: Monday 16th or Monday 23rd June 2025

For full details, see the full Job Description and Person Specification attached.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 18th April 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Homebased Role
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Key information:

• Salary: £27,810 per annum
• Full time – 37.5 hours a week, with occasional weekend and evening working
• 12 months fixed term
• Closing date: Monday 26 May 2025
• Provisional interview date: week commencing Monday 2 June 2025

Can you use your love of nature and your environmental experience to help bring our parks to life?

We are looking for an enthusiastic, nature-loving person with a strong environmental background who can work with stakeholders to deliver urban greening initiatives (such as SuDS, planters, street trees, and swift towers), share your skills with local people so they can replicate practical urban greening actions themselves, and encourage engagement and support for urban greening in our local community.

The role will involve:

• Developing a programme of activities to inspire and educate local people about urban greening initiatives
• Leading talks and workshops on topics such as local wildlife and conservation
• Attending community events to promote urban greening principles
• Alongside the Programme Manager, managing the project delivery including budget
• Collect and analyse data on the success of nature-based initiatives and programmes

·Overseethe setting up and management Sight for Life’s new Client Relationship Management (CRM) system.

·Ensure timely donor acknowledgments in line with stewardship policies.

·Track, monitor, and maintain regular engagement with donors.

·Lead donor recruitment and retention efforts to secure long-term support.

·Develop compelling fundraising campaigns and cases for support.

·Manage applications for external funding from Trusts & Foundations, ensuring strong stewardship from inception to renewal.

·Convert one-time donors into regular direct debit contributors.

·Increase legacy donations (sometimes also x referred to as Sadaqah Jariah).

·Provide periodic fundraising activity reports to the executive committee to enhance internal processes and return on investment (ROI).

·Stay updated on fundraising best practices and emerging trends, sharing insights across teams.

Job Purpose

To manage the day-to-day operations of a portfolio of teams, ensuring the delivery of high quality services to clients. The Team Manager will be responsible for leading a team of practitioners, ensuring they meet performance targets, and providing guidance and support to ensure the team delivers effective, client-focused support. The role focuses on managing caseloads, overseeing operational delivery, and supporting the continuous professional development of staff.

Base: To be agreed. There will be regular travels across West Mercia so access to a vehicle is essential.

Key Responsibilities

• Team Management
• Service Delivery
• Partnership & Stakeholder Engagement
• Operational Management
• Strategic Input
• Safeguarding Responsibility

​Essential Person Specification

• Proven experience in leading and delivering services ideally within a charity, care, or community services setting.
• Strong understanding of safeguarding principles and risk management practices.
• Excellent communication & interpersonal skills
• Experience in working with diverse groups

Why work for YSS?

• Annual leave entitlement of 35 days (including Bank Holidays).
• Additional Company Holidays.
• Pension Scheme.
• Employee Health & wellbeing plan.
• Occupational sick pay.
• Flexible working / hybrid working.
• Monthly supervision for support / personal development.
• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Monday 26th May 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Newcastle hospice and Community Based
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave plus flexible bank holidays
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The full-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

About You:

You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

Key Responsibilities:

1. New Donor Cultivation

2. Existing Donor Relationship Management

3. Stewardship and Reporting

4. Collaboration and Communication

5. Data Management

Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.

Please note that applications without CV and Cover letter will not be considered for this role. A 2 page cover letter explaining your experience working with High Net Worth Individuals is mandatory.

Please refer to the attached Job Description for a detailed information about the role.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

Senior Club Manager

Join a brand new Youth Zone opening in 2026 – an exciting space where young people can get active, get creative and get inspired through sport, art, music and more!

But before the doors open, we’re looking for a dynamic, passionate and experienced Senior Club Manager to help shape the future — starting now.

As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Senior Club Manager

Location: Barnsley 

Salary: £32,000

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: Monday, 26th May 2025

About the Role

As a lead member of the delivery team, you’ll take the reins on the Senior Club offer for 13–19-year-olds and lead the Young Leaders Programme, ensuring every session is fun, safe, inclusive and bursting with opportunity.

You’ll manage a team of youth workers and volunteers, develop a brilliant weekly programme with input from young people, and help ensure our charity’s impact is measurable, meaningful and sustainable.

This role is equal parts hands-on leadership, strategic thinking, creativity and compassion.

What You’ll Be Doing:

• Designing and delivering a vibrant programme for Senior Club sessions

• Leading and developing a team of youth workers and volunteers

• Acting as a Deputy Safeguarding Lead and Youth Zone Duty Manager

• Managing budgets, outcomes, and KPIs to ensure sessions are safe, engaging and impactful

• Supporting our promotional work and community engagement strategy

• Helping to build something special — right from the ground up

About You

We are looking for a passionate, people focussed and natural leader with experience working with young people aged 13–19 in open access settings, that has managed teams and created high-quality youth programmes.

You’ll need to have:

• A professional youth work qualification

• Experience managing staff or volunteers

• A sound understanding of safeguarding and the challenges young people face

• A flexible attitude – evenings, weekends and school holidays are when we shine

• A clear Enhanced DBS check (you will get help with this)

If you thrives in a fast-paced, evolving environment and can bring energy, commitment and creativity to the table every day… then we want to hear from you!

To apply, please email a CV and cover letter (no more than one page) 

About the Organisation

This is a brand new locally run youth charity, and will be the first Youth Zone in Yorkshire.  It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Barnsley, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include Youth Club, After School Club, Community Hub, Children’s Club,  Youth Club Manager, After School Club Manager, Community Hub Manager, Children’s Club Manager, Club Manager, Education, Children and Young People, Volunteer Manager, Volunteering Manager, Youth Worker, Youth Work, Senior Youth Worker, Youth Worker Lead, Lead Youth Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a proactive and experienced Fundraising Manager to join us on a part-time or full-time basis (minimum 3 days per week). This role will lead and manage our small fundraising team and drive income generation across a range of activities. This is a key role responsible for the planning, implementation, and monitoring of our fundraising strategy, ensuring we achieve our financial targets and can continue to provide essential support to survivors.

The Fundraising Manager will work closely with the CEO, Business Development Officer, Trusts and Foundations Fundraiser, and the wider team, to implement both strategic and operational elements of our fundraising efforts. This includes leading on the coordination and delivery of our multi-strand fundraising strategy, specifically including corporate fundraising, sponsorship opportunities, and the development of income-generating training and development programmes. The successful candidate will be responsible for developing distinct strategies for longer-term contract funding, while ensuring alignment with the overarching fundraising strategy.

This role reports directly to the CEO and is a permanent contract, with a competitive salary range of £38,850 - £43,050 (pro rata if part time). It includes a generous 30-day annual leave allowance, plus bank holidays, with 5 days to be taken over Christmas (as the office is closed for two weeks).

This role offers flexibility and can be undertaken remotely for the right candidate, with travel required to our Carlisle headquarters on an ad hoc basis as required.

For more information, detailed job description, and application pack, please visit our website and apply by Tuesday 10th June.

Interviews will be held on Monday 16th June via video call.

The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income.

Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters. 

The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income.  The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.

Person Specification Essential knowledge, skills and experience:

• Three years+ experience of working in a supporter care fundraising role.
• Understanding of fundraising principles, relationship marketing and supporter care.
• Excellent written and verbal communication and interpersonal skills.
• High level copy writing skills.
• Experience of working with communications staff to support multi-channel fundraising campaigns.
• Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
• Good working knowledge of CRM databases and how to use them to steward supporters.
• Good knowledge of current data protection/GDPR regulation.
• Able to develop, initiate and maintain systems and procedures.
• IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
• A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Volunteer Co-ordinator will facilitate, develop and champion the work of the volunteers within the cathedral. The role will support the recruitment of volunteers and support the development of volunteer team leaders. The Volunteer Co-ordinator will have responsibility for aligning the work of volunteers with delivering Chapter's overall strategy, with a particular focus on the development of welcome volunteers to engage visitors and increase per head visitor donations.

Person Specification:

Essential:

• Experience working with volunteers in a charity context.
• Exceptional communication skills, together with a confident and professional approach.
• Must be self-motivated whilst understanding the importance of working as part of a team.
• Sympathetic towards and supportive of the mission and values of the cathedral.
• The ability to establish and maintain good working relationships with a range of people, including cathedral colleagues and external organisations.
• Comprehensive IT skills.
• Willingness to work flexibly, including evenings, weekends and public holidays as required.
• Experience of establishing and reporting on KPIs.
• Empathy with the ethos of the Church of England