Volunteer and community engagement manager jobs

Community Engagement Officer (part-time/2 or 3 days per week – fixed term contract of 12 months) for a small, growing community organisation based in East London.

The Southeast and East Asian Centre CIC (SEEAC) is a non-profit organisation registered as a community interest company that provides community-based support to members of the East and Southeast Asian (ESEA) communities, especially those underrepresented and marginalised migrants and refugees in the UK. Our website. This is a part-time role to lead SEEAC’s engagement with the East and Southeast Asian Communities. The Community Engagement Officer is responsible for reaching out, building and maintaining a solid network with community members, identifying and understanding communities’ needs, liaising and coordinating with other stakeholders who can provide relevant support and assistance, and supporting the development of communication materials for the communities. The post holder will work closely with members of the SEEAC staff team, volunteers and partners in organising and promoting community activities and disseminating information to the community members and relevant stakeholders.

To be considered for this role, you must have 2 or more years of demonstrated professional experience working in a community setting or a non-profit organisation involving social justice issues (as an employee or a volunteer) and strong organisational and administrative skills. We expect you to demonstrate proven ability to organise events and activities. You also need to have a strong sense of responsibility and commitment to safeguarding, data protection and confidentiality, as well as a good understanding of project planning and budgeting. You must be able to communicate fluently in English and, preferably with a command of at least one of ESEA languages. It would be beneficial if you have previously worked as part of a diverse team and have exceptional interpersonal skills, capable of quickly establishing good relationships to respond sensitively and confidentially to all stakeholders. We would also prefer you to have experience of working directly with ESEA communities or other minoritised, racialised or migrant communities and/or have good knowledge of ESEA cultures. Those with lived experience of the issues faced by migrants, refugees and people seeking asylum and/or their family members are encouraged to apply.

You will report to the Programme Manager and collaborate with all members of the staff. At times, you will liaise and collaborate with SEEAC’s stakeholders, such as volunteers and partner organisations, to design and convene activities that effectively support communities’ needs.

Flexible homework is offered in a hybrid setting, with in-person work based at the SEEAC office in East London. To create a better collaboration with other staff members and communities, SEEAC, however, require all staff members to work in the office or on-site occasionally as required. Depending on activities and event planned, the post requires occasional work in the evening and during weekends within contracted hours. Opportunities for skills development training are offered. This is a 12-month fixedterm contract, on a part-time of 3 or 2-days/week part-time (0.6 or 0.4 FTE) basis, for a January 2026 start. SEEAC’s full-time is 5 days per week (35hrs per week). If you would like to join our growing team, please submit your CV and a brief cover letter outlining what you can bring to this role. 

An interview will be held online during the week starting on 24 th November, 2025. Please note that all successful candidates will be required to provide references and be subject to DBS checks prior to joining. SEEAC requires applicants to have the right to work in the UK, and we are not able to sponsor a work visa.

The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use, criminal justice systems and hepatitis C to support others . We are now recruiting for a new and exciting role to join our Cardiff & Vale of Glamorgan team. 

As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Cardiff and the Vale of Glamorgan.

We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given. 

We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £36,000 – £40,000 per annum

Hours: 35 hours per week

Location: Home Based with occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in the London office, where we usually do team days once a week on a Thursday. Homeworking options available in line with Crisis’ Hybrid Working Policy.

About the role

As Brand Manager (Brand Marketing) at Crisis, you will play a pivotal role in developing and embedding a bold, unifying brand proposition that everyone across the charity can get behind. Working in close partnership with the Brand and Marketing Lead, Head of Brand Marketing and Audiences, and colleagues across Crisis — including experts by experience — you will shape what Crisis stands for and how we show up to the world.
We’re looking for someone who can help define and bring to life a long-term brand positioning platform and lead the development of integrated brand marketing campaigns that inspire belief and action in our vision to end homelessness.

This is a highly collaborative role that combines strategic brand thinking with creative execution — connecting insight, storytelling and design to ensure our brand is understood, felt, and lived both internally and externally.

About you

You will have:

• Proven experience in brand management or brand marketing roles – you’ll know how to deliver brand strategies that strengthen awareness and engagement
• Experience of developing or embedding a brand proposition or positioning platform
• A track record in delivering large-scale, integrated, multi-channel campaigns.
• A strong understanding of brand and audience insight, working with design and creative teams to deliver impactful storytelling and content.
• Proven skills in using brand and marketing data to inform decision-making.
• Excellent relationship-building and influencing skills — collaborative and able to bring others on the journey.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 November 2025 at 23:59

Interview date and location: Monday 24 to Thursday 27 November via Microsoft Teams

Interview process: A short presentation task and then competency-based interview questions.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.

The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.

The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.

Key Responsibilities

Service Delivery & Development

Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

Lead the development and delivery of training programmes, workshops, and resources.

Support organisations to strengthen their legal structures, policies, and compliance.

Promote inclusive and accessible service delivery.

Leadership & Strategy

Provide strategic leadership for RCVS’s capacity building and project work.

Contribute to organisational strategy and planning.

Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.

Project & Programme Management

Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.

Monitor and evaluate project impact, producing reports for funders and stakeholders.

Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.

Manage relationships with external consultants to ensure quality and consistency.

Line Management

Lead and support a small team, coordinating workplans and fostering collaboration.

Support staff development and performance

Partnerships & Stakeholder Engagement

Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.

Facilitate networking and collaboration across the VCSE sector.

Act as a key point of contact for external engagement and partnership development.

Encourage digital innovation through partnerships and shared learning.

Operational & Financial Oversight

Contribute to budget planning and financial monitoring for capacity building and project work.

Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.

Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.

Are you interested in meeting people and building relationships with supporters?   As a Community and Events Fundraiser for MyVision Oxfordshire, you will play an integral part of the fundraising team, leading on our work with supporters in the community and supporting the team to fulfil its income targets.

MyVision Oxfordshire is a long-established charity supporting anyone in the county living with sight loss.  We provide a range of services across Oxfordshire including information and advice, equipment provision, technology training, befriending, clubs and groups, children's events and much more.

This is a key role to develop and implement strategies to raise funds through community engagement and events. You will work with our fundraising team to identify opportunities, build relationships, and execute fundraising initiatives that support MyVision Oxfordshire’s objective of supporting visually impaired people in the county.

The Local Hub (Bloxwich West Ltd) is a not-for-profit organisation; our vision is to support and

empower residents. Local Hub will be the centre point for local people to come to when they need

advice and support. There will also be weekly activities, music concerts, monthly quizzes, etc. all part

of income generation to enable the hub to become sustainable.

The Community Officer plays a vital role in enhancing the well-being of the community through Local

Hub. This position involves meeting & greeting customers, taking room bookings, minute taking,

collaborating with local organisations to promote community engagement, overseeing activities,

serving customers, outreach work and collating information.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

About Ukie  

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games. Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more. 

This role is focussed on supporting industry talent through our education, skills and equality, diversity and inclusion (EDI) initiatives. Ukie endeavours to empower the next generation of industry talent through our programmes, including; Digital Schoolhouse (DSH), Student Membership, Raise the Game (RTG) and supporting family friendly video games through Ask About Games. Working together we aim to enable anyone with a passion for video games to flourish. We promote a fun and playful approach to education, with creativity and innovation sitting at the heart of what we do. The education team at Ukie sits across disciplines, supports our members, and works with a broad range of partners and stakeholders. The successful candidate will play an integral and role within this team, enabling them to experience the breadth of the games industry.

There are opportunities for the successful candidate to showcase their strategic leadership and entrepreneurial spirit and co-ordinate activity whilst working with people from different backgrounds and levels of seniority. Stakeholder and relationship management are key to this role. 

Ukie is an inclusive, small, diverse, not-for-profit company of 20 people with a commitment to the exciting, creative, innovative sector we represent. An inclusive team attitude is essential. We offer a work culture and environment where entrepreneurialism and teamwork are celebrated. We encourage you to have a look at the Ukie website to see who the team members are and to read our Values and Beliefs.   

 About you 

This is an exciting opportunity for a highly organised and motivated Project and Programme Manager with experience of delivering complex and multi-stakeholder programmes on time, and within budget.

You will oversee a portfolio of internally and externally-funded projects focused on the delivery of Ukie’s Supercharged mission. Initially, this is likely to include Ukie’s successful Raise the Game initiative alongside a number of smaller skills-related projects. 

Ideally you will bring: 

• Strong organisational skills with the ability and experience to manage multiple projects, meet deadlines and competing priorities. 

• Exceptional stakeholder management skills, including the ability to build strong and collaborative working relationships across teams and with external stakeholders 

• Effective leadership, interpersonal and communication skills. 

• The ability to work accurately with a good eye for detail. 

• Good knowledge and experience of programme and project management methods and how to apply them. 

• Enthusiastic, with an understanding and sensitivity to the wide range of issues facing the games industry.  

• A commitment to promoting equality, diversity, inclusion and cultural sensitivity in all our communication work.  

• The ability to work with a range of internal and external stakeholders with varied priorities. 

• Ability to work under pressure when required.   

• A proactive and flexible attitude and the ability to act on own initiative but knowing when to seek advice and/or approval.    

• Diplomatic, friendly, efficient, empathetic and helpful attitude.   

• The ability to work and communicate collaboratively as part of a team.  

• Flexibility to work with different parts of the team and adapt to changing requirements.  

We are a flexible and inclusive employer. If you are excited by the role, but do not feel you meet 100% of the requirements or qualifications we encourage you to apply anyway explaining why your skills and experience make you an ideal candidate.  

What you’ll be doing 

As a Programme Manager, based primarily within the Education team you will also be responsible for leading on the delivery of a range of funded partner projects. Working with colleagues across teams, you will support funding bids for new education and social impact based projects. Should these be successful then you will hold lead responsibility for co-ordinating work with colleagues to ensure successful delivery. 

Key responsibilities  

As Programme Manager you will: 

• Provide programme leadership for our Raise the Game (RTG) initiative. Oversee the end-to-end delivery, ensuring the programme meets its objectives and delivers measurable impact across the UK video games industry.

• Shape the programme’s strategy and roadmap, aligning activities with Ukie’s wider mission and priorities.

• Stakeholder engagement and partnerships. Build and maintain strong relationships with partner organisations, industry leaders, educators and community groups. Act as the key point of contact for all programme stakeholders, championing diversity and inclusion in every interaction. 

• Establish the RTG small grant funding pot and oversee its process for distribution. 

• Plan, co-ordinate and deliver key programme activities, including the annual Festival of Food event. 

• Manage programme budgets and resources effectively, ensuring value for money and long term sustainability.

• Work closely with Ukie’s Communications team to develop and deliver impactful content, case studies and campaigns that amplify our initiatives and increase engagement. 

• Represent Ukie at external events, roundtables and conferences as a visible ambassador. 

• Promote good practice in diversity, equity and inclusion practices across the games sector, influencing industry approaches.

• Co-ordinate working groups and steering committees related to initiatives and projects being managed.

• Work with Ukie colleagues to seek and apply for funding opportunities related to Ukie’s social impact and education work.

• Work with colleagues to design and deliver funded projects. 

• Oversee end to end delivery of individual projects. Managing roles and responsibilities as appropriate.

• Manage project budgets, allocating staff capacity and resources whilst adapting to changing requirements. 

• Build and manage relationships with senior stakeholders, ensuring clear and concise communication of progress and managing expectations.

• Monitor project delivery, overseeing progress and ensuring the project meets milestones and quality standards.

What you can expect from us    

• An opportunity to work with a friendly energetic and supportive team on behalf of the UK’s fast growing video games industry.  

• A chance to gain hands on experience, assuming real responsibility over your areas of work.  

• Support for your training and development to ensure that you continue to develop while working at Ukie.  

• An opportunity to be at the heart of global games industry and its leaders.  

• A great working environment, which provides access to mental health support, financial advice and regular socialising within the team.  

• A flexible working environment with paid time off for volunteering. 

• The chance to travel and attend a range of industry events, both nationally and internationally.  

• Generous annual leave with additional long service entitlements. 

• Pension and Private Healthcare upon completion of probation. 

• Access to the annual bonus scheme and additional benefits.  

• Early finish on Friday’s and lots of opportunities to play video games! 

Other information  

Monday to Friday – 9.00am to 5.30pm  

Expectation that some evening and weekend work will be required to attend events as the business requires.   

Ukie allows remote work, but there is an expectation of regular visits to the office.  

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business.   

The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.   

The Supporter Retention Manager will be responsible for designing and delivering strategies that build supporter loyalty, increase lifetime value, and enhance the overall supporter experience. The role ensures that every supporter feels valued, engaged, and motivated to continue and grow their commitment to the organisation. Working in the Individual Giving Team, and in close partnership with the Marketing team, the postholder will deliver impactful stewardship campaigns, tailored supporter journeys, and creative engagement initiatives that maximise retention and enhance supporter experience. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Grade: 3

Position type: Full time, 37.5 hours a week. Fixed term for 14 months - Maternity Cover (flexible working will be considered)

Responsible to: Head of Supporter Engagement

Direct reports: Rotary Engagement Officer, Rotary Marketing Officer, Community Marketing and Events Officer, Community Engagement Officer

Location: Truro, (Hybrid with a mix of office and home working) or Remote (UK only)

with occasional travel to our HQ in Truro, Cornwall

Role purpose:

At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action and developing deep, long-term relationships. The Community and Events Manager plays a vital role in delivering a dynamic programme of community fundraising campaigns, events, and product innovations that connect people to our mission in meaningful ways.

Community is the team who inspire and support volunteers and fundraisers (the Rotary network, individuals, small businesses and groups) in taking action to help families who have lost everything to disaster. From giving school talks to undertaking 12-hour fitness challenges, selling homemade jam, and camping out in their garden - we believe each and every one of our fundraisers is an inspiration.

We are proud to be project partners with Rotary International, a global community of 1.2 million neighbours, friends, leaders and problem-solvers. The Rotary International (RI) and Rotary in Great Britain and Ireland (RGBI) relationships offer substantial income opportunities, but also enviable network opportunities that reach far beyond traditional community fundraising activity.

By leading on the management, development and evaluation of all aspects of the community fundraising strategy this role will help to grow ShelterBox income and reach across the UK and Ireland.

Who are we looking for?

ShelterBox is seeking a bright, motivated and proactive fundraiser who understands and is passionate about the value that our volunteers and different communities can bring to ShelterBox.

We are looking for someone to lead the Community team, a person who is able to juggle a busy workload with competing deadlines and someone who can be flexible and responsive when a major disaster occurs.

This role is responsible for leading on event and product innovations while supporting the team to develop best in class supporter journeys. We are looking for someone who has a vision for putting data at the heart of all decision making.

The individual should love working with people - be it the wider internal team, volunteers or fundraisers from across the country.

This is a key fundraising role and a great opportunity to inspire and engage with the wonderful supporters who enable ShelterBox to deliver its mission.

Duties will include but not be limited to:

• Deliver the community fundraising programme and continually monitor results, with particular focus on net income, Rotary engagement, supporter growth and the development of our volunteer network. Adjust and adapt plans accordingly.
• To set income and expenditure budgets for all community and events activity, monitoring industry and supporter trends, progress against budgets and reforecast income and expenditure as required.
• Set measurable KPIs for the Community and Events Team and objectively review the success and achievements against targets. Identify areas of risk and opportunity. Ensure contingencies are in place as appropriate.
• Strategically grow community income by identifying priority audiences and developing products/campaigns/communications to maximise the value of our existing supporters and to reach new ones. Ensure we remain relevant and future focused. To include the optimisation and mainstreaming of digital engagement.
• Continue to develop and test events, with the aim of growing our events portfolio, working closely with the Community Marketing and Events Officer.
• Embed evidence-based decision-making within the team, using insight and data to inform ways of working, and improving our use and adoptions of systems.
• Support team with stewarding high value community stakeholders, including the strategically important relationship with RGBI. Role model and support great relationship fundraising - leading by example to inspire high standards in the team.
• Lead the development of strategic plans to maximise our partnership with RGBI (including income, awareness and networking opportunities). Manage and support the Rotary Marketing and Engagement Officers to drive activity and performance. Work closely with the Rotary Partnership Manager to ensure plans and communications are aligned.
• Support Community Engagement Officer with the development and growth of our community volunteer network.
• Work with the Rotary Marketing Officer and Community Marketing and Events Officer to oversee the development of mass participation campaigns to engage target audiences (warm and cold) and grow income.
• Develop, deliver and evaluate major disaster plans for community audiences.
• Work across the team to review and develop 'donor journeys' in collaboration with the wider fundraising and Supporter Care team, ensuring an excellent supporter experience.
• Create an environment which supports the team to be confident in the contribution and development of new ideas for fundraising, ensuring we adopt a 'test and learn' approach through which people feel safe and supported to innovate.
• Ensure fundraising activity is carried out in accordance with current good practice and within charity law, managing contracts and agreements and providing advice to others.
• Represent the work of ShelterBox at events to members of the public and supporters, where necessary delivering presentations with occasional out of hours work required.
• Continue to develop a high performing team.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
• Any other duties as may be reasonably required to ensure the smooth running of the Community and Events Team and wider Supporter Engagement Team.

Job Title: Community Centre Manager (Elderly Residential Care)

Location / Salary / Contract:

Location: Southwark
Salary: £45,000-£49,000 per annum
Contract: Permanent, Full-time (37 hours per week, with some evening and weekend work)

The Opportunity:

An exciting opportunity has arisen for an experienced and dynamic Community Centre Manager to lead the operations, programming, and partnership development of a vibrant community space serving both residents and the wider neighbourhood. This is a hands-on role suited to an energetic and organised individual who thrives on community engagement, service excellence, and creating meaningful opportunities for older adults and intergenerational groups. You will play a central role in developing and managing programmes that enhance wellbeing, build community connections, and promote inclusion within an elderly residential care setting.

Key Responsibilities:

• Manage all community centre spaces, ensuring they are well-presented, welcoming, and fully utilised.
• Oversee the programming and scheduling of diverse activities that support organisational goals and community engagement.
• Lead on income generation through effective room hire management and budget oversight.
• Develop and maintain partnerships with voluntary, statutory, and business organisations to enhance programme delivery.
• Supervise and support staff, volunteers, and casual workers to deliver high-quality services and activities.
• Ensure compliance with Health and Safety, Fire Safety, and Safeguarding requirement

The Candidate:

You will be a proactive and empathetic leader with experience managing community facilities or similar public-facing spaces. With excellent organisational, financial, and communication skills, you will have the ability to balance community priorities with commercial needs. You should have a solid understanding of health and safety compliance, staff supervision, and partnership development. A passion for creating inclusive and engaging environments for older people and the wider community is essential.

How to Apply:

If the above role sounds interesting and you feel like you meet the criteria, please apply immediately. Early applications are encouraged as we reserve the right to close this vacancy prior to the stated closing date.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with the team meeting once a week to collaborate in person. There will also be occasional national travel to meet with partners. Homeworking options in line with Crisis’ Hybrid working policy.

Contract: Two-year fixed term contract

About the role

We’re looking for an ambitious and creative Corporate Partnerships Account Manager to join our Brand, Marketing and Fundraising team. You’ll lead a diverse portfolio of partners, delivering exceptional account management that inspire action and drive meaningful change.

In this role, you’ll develop and grow partnerships that help end homelessness, from crafting strategic engagement plans and co-developing goals with partners, to creating compelling funding propositions that bring our mission to life. You’ll be skilled at building relationships with senior stakeholders, bold in spotting opportunities for innovation, and ensuring every partnership delivers impact.

You’ll work collaboratively across Crisis, sharing insights and ideas, representing the partnership team with professionalism and ensuring opportunities are maximised to the benefit of the wider organisation. With a strong understanding of CSR and sustainability, you’ll help partners make a lasting difference and play a key role in achieving and exceeding our ambitious income targets.

We’re looking for someone with:

• A proven track record in exceptional account management and stewardship
• Experience driving growth within corporate partnerships
• Strong communication and influencing skills
• A proactive, creative approach to problem-solving and opportunity-building
• A genuine commitment to Crisis’ purpose and values

If you’re an inspiring relationship builder who thrives on collaboration and wants to make a real impact, we’d love to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 November 2025 at 23:59

Interview date and location:

• First round - W/C 17 November
• Second round – Likely beginning W/C 24 Nov

Interview process:

• First interviews will be competency-based questions
• Potentially a second interview that will include a written task or presentation.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094