Volunteer and programmes manager jobs in whitley bay, tyne and wear

• ​Salary: £34,298 per annum (or £29,983 per annum outside of London).
• ​Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Interviews: Interviews will be conducted on an ad hoc basis, dependent on applications. You must be available to start within 1 week of your interview.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

We are looking for someone to come in and provide temporary administrative support to help us manage our event journeys within our CRM system. You must be able to work quickly and accurately and be able to prioritise and manage a busy workload. Some experience in Finance would be preferable, as the role includes financial administration.

About the Services and Partnerships directorate

​​This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

• Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: 18 June 2025 at 08.00
• ​Shortlisting date: 20 June 2025
• Interviews: 30 June 2025

About the role

The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.

The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.

This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.

About the Voice & Impact directorate

​This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.

​About the Membership & Engagement team

Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

We’re looking for a motivated and relationship-driven Project Coordinator (Growth & Engagement) to help us build and sustain impactful partnerships that will grow the reach and visibility of our Dog Champion Scheme.

At Street Paws, we believe that no one should be forced to choose between a safe place to stay and the pet they love. For people experiencing homelessness, a pet can be a vital lifeline — providing emotional support, a sense of safety, and unconditional companionship in the most difficult circumstances.

Sadly, most accommodation services do not allow pets, leaving people with an impossible decision: stay with their pet and remain homeless, or enter housing alone. At Street Paws, we work to remove that barrier through compassionate, practical action.

We support homeless pet owners by:

• Providing free veterinary care and preventative treatment

• Offering essentials like leads, coats, food, and bedding

• Training hostels to become pet-friendly through our Dog Champion Scheme

• Advocating for inclusive housing and service access

Since launching our Dog Champion Scheme, we’ve trained hundreds of hostel staff, supported dozens of services to welcome pets, and helped keep hundreds of people and animals safely together.

About the Role

This role is perfect for someone who is passionate about social justice, inclusion, and the human–animal bond — and who is confident in building connections with frontline organisations, community services, and supporters.

As Project Coordinator (Growth & Engagement), you’ll focus on building relationships with new hostels, expanding awareness of our work, and promoting our training programme and online learning platform. You'll also work with existing partners to make sure they feel supported and are continuing to deliver on their commitments to pet-friendly care.

Key Responsibilities

• Promote and grow the Dog Champion Scheme by identifying and engaging new partner hostels

• Build and maintain strong relationships with hostel staff, local authorities, housing providers, and referral networks

• Introduce and guide partners through the onboarding and training process

• Deliver clear, engaging communication about the benefits and expectations of becoming a pet-friendly service

• Support the delivery and monitoring of online training through our learning platform

• Collect feedback and stories from the hostels we work with to showcase impact and promote the scheme

• Represent Street Paws at local events, forums, and outreach opportunities across the North of England

• Work closely with the wider team to align delivery with Street Paws’ core values and strategic goals

• Support other areas of our work where needed, including volunteer engagement and public awareness campaigns

About You

We’re looking for someone who is:

• A great communicator – confident talking to frontline services, potential partners, and wider community networks

• Skilled at building trust and relationships with people from all backgrounds

• Organised and proactive – able to manage your own workload, travel when needed, and meet project goals

• Creative and people-focused, with an eye for spotting opportunities to grow and share our impact

• Committed to inclusion and compassionate support – you’ll be representing a charity that’s non-judgemental, trauma-informed, and rooted in dignity for all

Experience working in the charity, housing, or community sector is a plus, but not essential. What matters most is that you believe in our mission and want to be part of positive, person-centred change.

What We Offer

• A flexible, remote-working role with the opportunity to travel and meet partners across the region

• A supportive, values-led team environment

• Opportunities to grow with us, shape the role, and influence how we engage new partners

• The chance to make a tangible difference for people and pets who are often excluded from services

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team.  Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.

The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.

Scope of role

This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering.  The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy. 

KEY DUTIES AND RESPONSIBILITIES

1. Income generation

- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.

- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.

- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.

- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.

- To lead on key projects to develop income generation.

- To contribute to the strategic development of community fundraising.

- Plan and deliver events in the community where necessary.

- Secure and deliver engaging presentations to groups and organisations.

2. Ambassador programme

- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.

- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.

3. Supporter experience

- To champion consistent and excellent supporter care.

- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.

- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.

- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising. 

4. Cross team working

- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives.  For example, gifts in wills, regular giving, event participation, volunteering and communications.

5. Budgets

- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.

- Provide forecasts throughout the year, for agreed streams of income.

6. Best practice

- Ensure all fundraising practice is in line with organisational guidelines and policies.

- Encourage and champion compliance and best practice within the fundraising team.

- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.

7. Undertake any other duties which might be required to fulfil the general purpose of the post.

We’re recruiting a proactive and highly organised Project Coordinator to lead the operational development of our Dog Champion Scheme and ensure its consistent, high-quality delivery across the North of England.

At Street Paws, we believe that no one should have to choose between a safe place to sleep and the pet they love. For people experiencing homelessness, a pet is often their only source of emotional support, companionship, and stability.

Through ourDog Champion Scheme, we help hostels across the North of England, Belfast and Wales become pet-friendly by providing specialist training, resources, and practical support. This work ensures that more people can access accommodation with their pets, improving mental wellbeing, promoting housing stability, and reducing unnecessary separation and trauma.

We’re a small, passionate team committed to making a big impact. If you care about social justice, inclusion, and animal welfare — and you’re great at developing systems, growing partnerships, and making things happen — we’d love to hear from you.

About the Role

This role is essential to the expansion of our work. You’ll be responsible for developing and improving our training and onboarding offer, coordinating hostel partnerships, and working with local veterinary practices to arrange treatment when needed.

You’ll work closely with our team of project co-ordinators, volunteers, and external partners to grow the scheme sustainably and embed long-term change in hostels.

Key Responsibilities

• Lead the coordination and development of the Dog Champion Scheme in new and existing locations

• Develop and maintain training content and onboarding resources, working with internal and external stakeholders to ensure quality and accessibility

• Support hostels throughout their journey to becoming pet-friendly — from initial engagement to follow-up and review

• Work closely with hostel staff to deliver a consistent, trauma-informed approach to supporting residents with pets

• Liaise with veterinary partners to arrange timely treatment for pets, ensuring continuity of care and strong local relationships

• Identify and respond to areas for improvement across training and delivery, using data and feedback

• Maintain accurate records and contribute to monitoring and evaluation

• Build strong relationships with hostel partners, referral agencies, and support services

• Work collaboratively with other team members and volunteers to ensure joined-up working and shared learning

• Represent Street Paws at external forums, events, and training sessions where relevant

About You

We’re looking for someone who is:

• Passionate about the power of the human–animal bond

• Highly organised, with a track record of coordinating projects or partnerships

• Experienced in training development and confident in delivering or managing learning content

• An excellent communicator — clear, professional, and compassionate

• Confident liaising with professionals from across sectors, including housing providers and veterinary teams

• Comfortable using systems to manage information, track progress, and support decision-making

• Adaptable, self-motivated, and able to work both independently and as part of a small team

• Committed to inclusion, dignity, and non-judgemental support for all people

Experience in the third sector, housing, or animal welfare is helpful but not essential — we’re looking for someone who shares our values and is eager to make a difference.

What We Offer

• A flexible, remote working role with meaningful social impact

• The chance to shape and grow a well-respected training and outreach programme

• A supportive and inclusive team environment

• Opportunities for development and to influence the future of our work

Join us as Head of Communities and you’ll be part of an established team that’s always innovating and developing to keep up with the needs of our communities.  You will be part of our Senior Management Team, contributing to the vision set out in our new business strategy, while managing delivery of community-based services for people with learning disabilities and autistic people in Gateshead and South Tyneside.

It’s a dynamic and fast-paced role where you will mobilise projects, embed co-production and oversee our commercial training and development offer.

Our values shape how we work and the right attitude is essential. We support a vulnerable client group, so we’re looking for a proactive leader - someone who drives improvement, builds strong relationships and delivers effectively – and does it with high emotional intelligence, empathy and a real commitment to helping others.

In return, we offer an enhanced range of employee benefits, ongoing training and support, and genuine job satisfaction from the relationships you’ll develop and the difference you’ll make.  Watch our short films for a sense of our work.  For details about our employee benefits, visit the Jobs section of our website.

Interested?

Download the job pack at from our website.  The deadline for applications is noon on Friday 13 June 2025. For an informal discussion, please contact Lindsay Henderson. For more information about the type and breadth of services we offer, please visit our website.

Location: Homebased

Contract: Full time, fixed term 1 year contract.

Salary: Salary £34,000 per annum

Closing Date: 26 June 2025

If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Senior Virtual Learning Officer to join our learning development team.

This role will be involved in the development of training covering subjects such as:

• Safeguarding
• EDI topics such as Autism and Gender Diversity
• Health and Safety
• Onboarding new adult volunteers to Sea Cadets

If you enjoy eLearning development this could be the role for you.

Responsibilities

• Work with course designers to develop new, and maintain existing, elearning and media content.
• Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
• Ensure learning meets development guidelines, and is accessible, functional and engaging.
• Integrate learning content to create courses on our learning management system (Moodle).
• Test learning content, including using screen readers and other accessibility software.
• Help to maintain the guidelines for course development.
• Support the day-to-day administration of the Sea Cadets learning management environment
• Cultivate strong working relationships across multiple teams (internal and external)
• Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses

Requirements

• eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
• Experience in media creation for graphics, sound and video editing.
• Good MS Office skills

Desirable

• Experience using Teams and SharePoint
• Knowledge of Web Content Accessibility Guidelines (WCAG)
• LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
• Subject matter knowledge in one of the following areas:
  • Supporting Autistic young people
  • Specialised educational needs
  • Other Equity, Diversity and Inclusion subjects
  • Safeguarding
  • Onboarding new people

For further information, please download the Recruitment Pack.

Benefits

• Some hybrid working opportunities
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Your Role in Our Vision

As Legacy Marketing Lead, you'll drive our flagship Legacy Awareness Campaign across multiple channels-TV, radio, digital, and print. You'll lead on free Will services with Farewill and the National Free Wills Network, shaping supporter journeys to increase gift inclusion rates.

Working closely with the Legacy and In Memory Manager and wider team, you'll create and deliver compelling campaigns that boost our legacy pipeline, leveraging data insights, creativity, and strategic thinking.

A creative, strategic marketer who thrives on building relationships and delivering impactful campaigns. You'll combine innovation with data-driven decision-making, leading Marie Curie's legacy marketing to new heights.

In this role, you will:

- Lead and manage the Legacy Awareness Campaign across digital and traditional channels.

- Develop innovative marketing strategies to engage supporters and grow income.

- Manage budgets, draft briefs, and coordinate with agencies and stakeholders.

- Build and nurture internal and external relationships to amplify awareness and action.

- Shape and refine supporter journeys to maximise legacy engagement and impact.

- Oversee free Will writing partnerships and ensure alignment with campaign goals.

- Stay ahead of trends, test new ideas, and ensure compliance with regulations.

- External: Media, design, print, postal, and telemarketing agencies; free Will partners; current and prospective supporters.

- Internal: Fundraising, marketing, compliance, data, strategy, care services, and finance teams.

What you will need

- Exceptional written and verbal communication skills

- Proficiency in IT tools, including Word, Excel, PowerPoint, Outlook, and charity databases

- Experience with virtual meeting platforms

- Strong organisational and administrative abilities

- Skilled in prioritising tasks effectively

- Capable of working independently and collaboratively within a remote team

- Adept at handling sensitive conversations with supporters

- Strong influencing and motivational abilities

- Confident public speaking and presentation skills

Please see full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.

Application deadline: Wednesday 18th June 2025
Salary: £35,530 - £39,474.00
Contract: Full Time Contract Role - 12 months Maternity Cover
Location: UK OR Ireland Homebased

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.

Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.

The Senior Direct Marketing Executive is a key role within the Acquisition & Development Team. They will be driving collaborative working as they lead on cross functional digital projects across Brand, Fundraising and more! We are looking for a digital expert who thrives in an independent working environment and who can hit the ground running to lead on email strategy, a digital fundraising audit and the projects that arise from that. They should be solutions focused, proactive, innovative and collaborative.

Location/base: This role will be based from home, but will require regular travel to London, Birmingham and other Trust locations for meetings and team days. 

Key Accountabilities:

• Reviewing, owning and implementing our Digital Fundraising Audit project – taking the actions to complete the audit, and also leading on the workstreams that come out of it.
• Leading on email strategy and becoming a super user of Marketo, our email platform, and continuously looking to optimise ways of working regarding emails.
• Leading on onward journeys and reporting on them on a regular basis.
• Working closely with the CRM Manager and Supporter Journey Manager to ensure excellent supporter experience, clear data flows and journey maps are completed for all digital campaigns.
• Developing strong relationships with internal and external stakeholders – from brand marketing and web development teams to creative and paid media agencies.
• Working closely with the Acquisition Team to help us deliver detailed digital analysis of campaigns.
• Ensuring we explore new and innovative digital opportunities, while remaining compliant.
• Reforecasting income and expenditure for areas of responsibility.
• Support the wider Individual Giving & Legacy team as required, including stewardship of other donor audiences during peak seasons and campaign support as required and agreed with their team manager. 

Person Specification

Essential

• Demonstrable digital experience, particularly within a role or organisation focused on conversion and direct response
• Strong interpersonal skills, skilled at building internal and external relationships.
• Experience of analysing digital campaign performance and optimising in order to meet fundraising targets.
• Experience of email marketing and email marketing platforms.
• Ability to work independently and drive projects forward proactively.
• Strong written and oral communication skills.
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence
• Proficient in the use of MS office applications, particularly Excel and Word. 

Desirable

• Experience of working in a digital fundraising role in a charity
• Technical experience of digital platforms
• Experience of building reports and using PowerBI
• Understanding of Fundraising regulation and statutory data compliance,
• Knowledge of Fundraising databases and customer relationship management programs
• Experience of working in a fast paced and ambitious team environment.

What We Offer

In addition to your salary of £39,250, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

Fully remote applications considered.

At Toc H Newport, we offer co-produced activities, outreach services and practical support to some of the most disadvantaged individuals and families in the area, reaching over 600 individuals in 2024.Our vision is of a neighbourhood where everyone has the strong community life, emotional wellbeing and socioeconomic opportunities needed to flourish.

Our centre for service delivery is the Toc H Community Centre in Eveswell, Newport, where our offer includes our popular Stay and Play sessions for low-income families, and children’s after-school club Active Juniors. Our activities and services are incredibly popular, and we hold longstanding partnerships with local agencies and stakeholders. 

It is an exciting period of growth for Toc H Newport, with a number of new funding streams making it possible for us to reach many more families in need across Newport in 2025 and beyond. This includes a £300,000 grant from the Ministry of Housing, Communities and Local Government’s Community Ownership Fund, allowing us to soon complete a full structural and interior renovation of our facilities.  Following a Community Asset Transfer, our space will soon triple in size, meaning we can offer more activities and services to more local people. It’s a great time to join us and become part of a dynamic, collaborative team, committed to driving positive change at a local level.

Academy Team Leader - National Youth Agency

The National Youth Agency is looking for a new Team Leader to join our Academy Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £40,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
 
About the Role
 
This role is situated within the NYA Academy with a focus on providing the very best youth work learning and development experiences across our NYA activities and programs for clients and young people. This role line manages and coordinates a team of Academy Tutors, supporting the delivery of training and developmental support for the NYA Academy. You will also hold cohort(s) of learners and be responsible for providing a positive learning experience.  
 
The role requires a highly experienced youth work practitioner and line manager that is competent and confident in a leadership role; able to manage a passionate and experienced team of youth work specialists to provide a supportive space for reflective practice and professional growth whilst maintaining performance across NYA Academy contracts. 
 
With a focus on training and development, this role requires experience of understanding the needs of learners, how to create engaging and relevant content and how to deliver high quality experiences for learners and other customers. 
 
The post will require significant networking and engagement across the youth sector to ensure the NYA’s work is rooted in the needs of our sector. 
 
Key responsibilities for this role will include:

• Manage and motivate a team of youth work specialists, providing line management and opportunities for reflective practice.  
• Working with the Deputy Academy Principal to manage workflow and ensure deliverables are meeting required timescales. 
• Work with the Deputy Academy Principal to build sector capacity to deliver quality youth work practice qualifications and CPD. 
• Tutor and assess cohort(s) of learners.  
• Work with the wider delivery team to develop and deliver training and development programmes to NYA staff and clients. 
• Provide quality assurance for training and qualifications delivered across the NYA, working collaboratively with Lead IQAs.  
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221840

We are recruiting a Digital Fundraising Assistant to assist in the delivery of our growing virtual events programme. 

This is an exciting new role which involves supporting delivery of a wide range of virtual events at Sands, in order to grow our fundraising income.  The role includes increasing Sands’ online presence across a range of channels through excellent stewardship of large audiences who are both warm and new supporters. 

You will ensure delivery of a world class supporter experience using an omnichannel approach, helping our supporters reach and exceed their fundraising targets.

Working with the Digital Fundraising Manager, you will monitor the everchanging virtual challenge environment and consider how best to adapt our activities in order to achieve financial targets and remain innovative and a leader within the sector.

You will have strong communication skills and enjoy building relationships, especially within online communities. Additionally, you will have an understanding of a wide range of social media channels and an interest in creating refreshing, inspiring content.

A highly organised and efficient approach is essential in order to respond to large quantities of enquiries across multiple channels. Excellent written communication skills are therefore essential.

Relevant experience in creating engaging video, image and written content for different social channels is also an essential requirement.

This post is home-based. There may be the need to support Sands events at weekends and/or evenings and working hours can be adjusted accordingly.

Job purpose

The Clinical Lead will play a pivotal role in leading and developing Action for ME’s Healthcare Services with the Operations Director, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.

At present, the Healthcare Services is a small team with two doctors (GPs) and two physios. Our counsellors are overseen by a Counselling Lead Supervisor and our multi-faith Chaplains are supported by our Lead Chaplain.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in driving the strategy for our Healthcare Services with the Director of Operations.

Key responsibilities

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.

• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.

• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.

• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.

• Designated safeguarding officer for Healthcare Services.

• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.

• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.

• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.

• Provide expert advice on complex cases, supporting staff with clinical decision-making.

• Represent Action for M.E. at external forums, conferences, and policy discussions.

Person specification

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.

• An understanding of Care Quality Commission regulatory requirements.

• Proven leadership experience in a healthcare setting, including team management and service development.

• Strong understanding of evidence-based practice and clinical governance.

• A sound understanding and experience of safeguarding children/young people and vulnerable adults.

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.

• Experience in training and mentoring healthcare professionals.

• Ability to work independently and collaboratively within a multidisciplinary environment.

• Commitment to patient-centred care and advocacy for people with ME.

• Knowledge of NHS structures and commissioning processes.

• An understanding of working within the third sector or charitable organisations.

About The Role

Are you an experienced Safeguarding professional seeking a new opportunity? Would you like to join the Learning and Development team of a leading UK Charity? We would like to hear from you!

We have the opportunity for a Learning and Development Specialist (Safeguarding) to join our team and help to support a strong safeguarding culture within RBL, ensuring protection for beneficiaries and maintaining RBL's reputation. This exciting, newly created position will design and deliver learning to promote a person-centred approach in safeguarding and casework.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Learning and Development Manager, with cross function reporting to our Head of Safeguarding and Director of Casework, this key post will be focused on enabling staff, members, and volunteers to adhere to safeguarding regulatory requirements in the UK and overseas.

Responsible for the development and maintenance of all safeguarding learning material, key responsibilities will include:

- Online awareness training for staff, volunteers, and members on safeguarding adults and children, covering UK devolved administrations and RBL’s overseas welfare work
- Integrated safeguarding and casework training for range of staff, volunteers, members and stakeholders
- Working with Heads of Departments across all directorates to deliver SME-specific training both virtual and in-person
- Conducting research to support the planning and delivery of safeguarding training
- Evaluating case reviews and trends analysis, to inform training

This role requires regular travel and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is twice-three times a week on average and there is also a requirement to attend Haig House once a month for team meetings and to build relationships with colleagues outside of delivering training.

You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: 12th, 13th and 17th June

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.