Volunteer Communications Jobs in London, Greater London

WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.

We work with women-led local partners in 23 countries across Latin America, Africa, Asia, and Europe towards a future where women and girls can make informed life choices and lead the way in their own personal development, and that of their families and communities.  

​Over the last 12 years, we have empowered 125,000 women and girls with 36 local women led partners in 23 countries around the world.  We are looking for a proactive and organised person to join our fundraising team and lead our growing individual giving programme.

At WONDER you would be joining a team who are committed to working together to reach ambitious goals.

We understand that our people are at the heart of everything we do; they're essential to our goals. Our team forms the very core of WONDER and we're committed to supporting them every step of the way. WONDER has a very balanced culture, no one is expected to work beyond her hours.

The benefits package we offer employees to support them in delivering their crucial role includes the following: Enhanced pension,  enhanced contractual leave, enhanced maternity leave, flexible working, training opportunities and cycle to work scheme.

Key Roles and Duties

In this exciting role you will be responsible for raising unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters through a range of channels.

More specifically this will include:

Strategic Planning and Implementation

Plan, lead, implement, and evaluate strategies to:

• Increase individual gifts through enhancing the donor journey.
• Boost the monthly giving 'thrive fund' programme.
• Develop new individual giving campaigns with a focus on direct marketing across various channels.

Donor Data Analysis and Segmentation

Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM (Salesforce) to:

• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.

Stewardship and Donor Engagement

Manage donor stewardship to provide personalised and engaging communications, including:

• Producing supporter materials.
• Building a thanking programme that offers a personal and engaging donor experience.
• Collaborating with colleagues to identify individual stories for impactful campaign content.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.

Campaign and Material Management

Work closely with the Communications Manager to:

• Create campaigns.
• Generate publicity opportunities e.g. radio, newspaper, online etc.
• Engage ambassadors and campaign specific ambassadors.
• Collect and draft beautiful stories, testimonies and case studies that engage supporters.
• Manage the production of supporter materials.
• Assist in developing Mailchimp email marketing and analyse and evaluate user journeys to maximise impact.

 Innovation and Market Trends

Lead the charge in:

• Coming up with new ideas and initiatives to bolster individual giving.
• Managing a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.

 General:

• Collaborate and communicate well with team members and particularly line manager. 
• We are a small dynamic team; the post holder will work over many areas offering lots of opportunity to work with staff in different departments and learn about the different aspects of charity.
• To recruit and manage interns and volunteers to support your work.

Role Requirements

We are looking for the right person to join the team – this could be someone with experience or someone who is willing to learn and has a strong transferrable skill set.

You will have:

• Effective campaign copy writing and ability to translate ideas into design briefs.
•  A minimum level of skill in graphic design (e.g., InDesign, Photoshop, Canva). 
• Excellent communication and interpersonal skills with the ability to communicate with diverse audiences in friendly and welcoming way in keeping with WONDER’s approach to empowerment. 
• A commitment to WONDER Foundation’s vision, mission and approach.

Desirable skills and experience:

•  Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention. 
• Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
• Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
• Language skills in Spanish or French (key languages of our overseas partners).

We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.

This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.

The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve. 

Main duties and responsibilities

Fundraising Overview

1. Develop, deliver, and monitor a fundraising strategy for Pecan.

2. Maximise the contributions and connections with local churches and individuals.

3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.

4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.

Supporter Engagement and Stewardship

1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.

2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.

3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.

4. Develop and implement stewardship programmes including reactivation of lapsed donors.

Database Management

1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.

2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.

3. Train other staff members to be able to use the database sufficiently.

4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.

5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.

Individual Giving

1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.

2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.

3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.

4. Develop campaigns and messaging that engages new segments and audiences.

Church Giving

1. Inspire churches to journey with us as we transform lives in Peckham.

2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.

3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.

4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.

5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…

6. Increase income from churches.

Fundraising Appeals and Campaigns

1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.

2. Overall responsibility for Big Give Campaigns.

3. Oversight of Enthuse campaign pages.

4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.

5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.

Staff and Volunteers

1. Support with recruiting fundraising volunteers as appropiate.

2. Management of a part time Partnerships Manager with responsibility.

3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.

Wider organisational responsibilities

· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.

· Read and adhere to all policies and procedures.

· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.

· Undertake responsibilities associated with being a member of the Pecan team.

· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.

· Carry out other duties as agreed by the Chief Executive Officer.

· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance. 

We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.

Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects.  You will lead on all capital, conservation and maintenance, programmes in the region.

You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 17th June 2024.

The interviews will take place in Northampton on Tuesday 25th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?

We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Objectives for the Elders Core Service Manager Role:

1. Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
2. Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
3. Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
4. Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
5. Budget Management: Ensure the program operates within budget constraints.
6. Member Engagement: Support the planning of the core program with input from elder members and the wider team.
7. Recruitment and Support: Recruit and support new and existing members (service users).

Main Duties & Responsibilities:

1. Delivery

• Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
• Transport Management: Manage the transport offer, including route planning and pick-up schedules.
• Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
• Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.

2. Staff and Volunteer Management

• Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
• Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.

3. Relationships, Communication, and Networks

• Member Engagement: Build and sustain strong relationships with elder members.
• Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
• Meetings: Attend meetings on behalf of the Core Programme as required.

4. Finance

• Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.

5. Other Duties

• Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
• Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.

Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.

Dates

Closing Date for Applications: 23:59 on 15th May 2024

Interview Date: 21st May 2024

The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.

They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.

This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.

Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract. 

Location: 2 fixed hours at one of our partner schools in Liverpool, London or Manchester and 3 hours flexible and remote. 

London Salary: £15 per hour                                                                     

North West: £13.30 

ReachOut’s Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.

We're offering you the opportunity to become the Director of Education of the British Institute of Radiology (BIR), an international membership organisation for everyone working in imaging, radiation oncology and the underlying sciences.

As Director of Education, you'll play a pivotal role in shaping the educational direction of the BIR. It's a leadership position which involves overseeing the development of new initiatives, programmes and strategies to enhance the BIR’s educational offerings and outcomes, and the post-holder will be responsible for the strategic focus and financial performance of the BIR Education programme.

We're half way through our new five-year strategy, and the education team plays a key role in helping to ensure the BIR remains financially sustainable, offering education to more people, and helping expand the membership. The role has also recently been recently expanded to include leadership for two important new roles in Communications and Partnerships, and both positions will be responsible for leading and delivering their respective strategies as part of the wider strategy.

Our new Director of Education will be experienced in developing and implementing successful education strategies at senior level, which will include new business development, income generation or building revenue streams, as well as experience of creating, managing and reporting on budgets.

You'll have had experience of educational events as well as the development of online educational activities, such as virtual events, webpages or apps, and you'll be adept at managing projects and working with stakeholders to achieve outcomes. Finally, you'll also be an experienced line manager, capable of supporting, nurturing and bringing out the best in your teams.

Although we offer flexible working, it is envisaged that the successful candidate is able to work from our London office at least 2 days per week, between Monday to Wednesday. National and occasional international travel might also be required.

If you would like to find out more about this exciting opportunity, or to see a copy of the applicant pack, please contact Christian Turek, our retained consultant at Memcom Recruitment, details below.

Application is by CV and cover letter, and details of the closing date for applications are also included in the applicant pack.

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage. 
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package. 
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification. 
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.  Carers First is an Equal Opportunities Employer

Senior PR Manager

Are you a passionate about public relations and looking for your next challenge?

We have an exciting opportunity to join Sue Ryder as our Senior Public Relations Manager to help raise the profile of the charity and increase the public understanding and awareness of our work and our services. Reporting to the Head of PR & Internal Communications you will develop and lead a national PR strategy for Sue Ryder, raising awareness for a number of projects, services and campaigns.

About you:

We are looking for somebody with extensive experience of working in a national media or PR team, ideally within a charity. You will have significant experience of managing reputation management issues along with supporting governmental lobbying and influencing and affecting change in policy.
Experience of delivering pro-active PR campaigns with an excellent understanding of the media and experience of managing external PR agencies. You will be a highly proficient writer with the ability to direct and manage projects with multiple stakeholder involvement..

Key Responsibilities:

· Develop and lead a national PR strategy for Sue Ryder, with the aim of supporting income generation and increasing public understanding of the charity and measured against KPIs

· Manage and lead a responsive and pro-active national PR team which operates an out of hours service

· Deliver 2 x pro-active PR campaigns per year which meet set project KPIs

· Work to position Sue Ryder as an expert commentator on end of life and bereavement care within the national media

· Manage reputation management issues with the support of the Head of PR

· Manage our current roster of celebrity ambassadors and deliver against a celebrity outreach strategy to bring additional high profile supporters on board.

· Manage the retained PR agency ensuring that projects are delivered on time and on budget and achieving agreed evaluation metrics.

· Line management of the Case Studies Manager, National PR Manager and National PR Officer

· Develop and maintain strong working relationships with colleagues across the organisation, including members of the executive leadership team.

· Manage the day-to-day reporting against the PR departmental budget

What we can offer you:
Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

· EAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 23rd May
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Imagine being part of an organisation whose common purpose is to help those who are severely affected by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.

How you will make a difference

I am a social media expert who thrives on planning, creating and delivering high quality content across Rethink Mental Illness’s and Mental Health UK’s social media channels (Twitter/X, TikTok, Instagram, LinkedIn, Facebook, and YouTube).

I disseminate our messages and information to key audiences through clear and engaging social media posts that are tailored for different networks. I monitor the performance of our posts and I am proactive in incorporating best practice to ensure that our posts are well received by our audiences, and that our presence on our social media channels grows.

I regularly collaborate with colleagues across both charities, and the other founding charities of Mental Health UK, and key partners to create compelling and inspiring content.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

The Access Foundation is focused on making a real difference to people’s lives by awarding grants to charities which make a valuable and measurable positive impact.  Our grant giving objectives fall into three categories: 

1. to mitigate the digital divide by making computing facilities, support and learning available to disadvantaged and vulnerable people

1. to advance the charitable causes of the registered charities which are chosen as the "Access Group Company Charities of the Year"

1. to advance the charitable causes of charities for whom there is a strong emotional connection with a member of staff (e.g. through support they or a close relative have received from the charity) 

The Foundation aims to achieve this via a fund from which it awards grants to other charitable organisations aligned with the principles above. You are a key member or the team that works towards our target to award grants to a total value of +/- £2 million each year.

The Access Foundation was set up in 2021 following the success and growth enjoyed by The Access Group over the previous decade. While affiliated with The Access Group in terms of its identity, The Access Foundation is a separate organisation, governed by an independent board of trustees and with its own objectives and goals. 

The Access Foundation wants to fund projects and activities that make a real difference to people’s lives in the countries the Access group is active.To achieve our objectives, we are looking to appoint an experienced Operations Manager to help run and improve our operational processes.

Job objectives 

• Support the trustees in the due diligence and evaluation of each applicant and facilitate the decision-making process for each application 

• Support the ongoing evaluation process of all successful applicants and ensure agreed measures and outcomes are reported back to the Foundation in a timely manner 

• Manage the external communication of the Foundation’s successes back to stakeholders and supporters, as well as other channels on social media, such as Instagram and LinkedIn 

• Manage the communication with the Access Group and maintain an open channel of communication with the charities team at the Access group 

• Manage the Admin and Grants Assistant and ensure all Admin processes as well as operational processes are running smoothly and make changes where required 

• Manage the use of the accounting package Access Financials to ensure processes are followed and grantees paid on time.

• Oversee the data collation for and write the impact report 

• Collaborate and work with the trustees and volunteers 

Duties and responsibilities will include 

• Write regular reports to the trustees of new applications, applications in progress and outcomes, inform and advise the trustees to achieve a swift decision on all cases 

• Organise the publicity and communications around each successful grant, including newsfeeds, social media and website updates. 

• Liase with the Access Marketing team to support their own comms 

• Ensure financial accounts are accurate and complete 

• Liase with 3rd parties such as external suppliers and partners ranging from auditors to our financial partners 

• Draft Offer letters for the successful applicants 

• Recruit, Manage and Appraise the Admin and Grant Assistant

• Attend trustees, volunteers and applications meetings 

• Manage the access controls for volunteers and staff 

• Oversee the financial accounts, approve invoices on our bespoke Finance system and deal with some financial accounting together with our Chair of the board of trustees 

Skills and Experience Required 

• Organised, efficient and reliable with the ability to juggle multiple tasks simultaneous 

• A minimum of 2 years' experience in a similar role 

• Strong interpersonal skills, with the ability to build positive relationships at all levels from junior to CEO 

• Computer literate with good knowledge of Excel, Word and Outlook. 

• The ability to be an ambassador for the Foundation to all external parties and stakeholders 

• Strong verbal and written communication skills 

• Ability to travel to London as required (minimum once every 6 weeks) 

• Sympathy for grassroot charities 

• Experience of the charity sector 

This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.

What does the role involve?

· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.

· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.

· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.

What skills, knowledge and experience are we looking for?

· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.

· Knowledge of the fundamental of Agile and Scrum

· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)

· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.