Volunteer community ambassador volunteer volunteer roles

Dacorum Heritage is seeking a committed and people-focused Trustee to join its Board of Trustees and help shape the future of a charitable museum dedicated to preserving and sharing local heritage.

You will play a key role in supporting the people who make the Dacorum Heritage’s work possible. You will help ensure volunteers and staff feel valued, heard and well supported, while contributing to the Board’s wider responsibility for good governance, financial oversight and strategic direction.

This is an opportunity to bring your experience, judgement and enthusiasm to a small charity with an important community purpose. Working collectively with fellow Trustees, you will help ensure Dacorum Heritage remains legally compliant, financially sustainable and focused on delivering its charitable objects for current and future beneficiaries.

Purpose of the Role

· Help create a positive, inclusive and well-supported environment for Dacorum Heritage’s volunteers and staff;

· Provide Board-level oversight of volunteer engagement, staff and director recruitment, and relevant HR matters.

What You Will Do

· Work with the Museum Manager to identify volunteer and staff needs, and support best practice in recruitment, induction and retention;

· Support the development of and attend informal volunteer coffee mornings and other social events in person where possible helping volunteers and staff to feel included, informed and valued;

· Develop clear routes for volunteers to share feedback, ideas and concerns;

· Oversee recruitment, interviews and appointments for the museum manager and trustees if required;

· Act as a trusted link between the Board, employees and volunteers;

· Support proportionate, effective HR and volunteer policies aligned with Dacorum Heritage’s strategic plans;

· Contribute actively and constructively to Board discussion, challenge and decision-making;

· Share collective responsibility for good governance, risk management and strategic direction; and

· Represent Dacorum Heritage positively and help build strong relationships with stakeholders and the wider community.

Volunteer Ambassador

We are looking for conscientious and proactive Volunteer Ambassadors to help raise the profile of ECI and support fundraising within the community.

Despite being one of Exeter’s oldest charities, many people are still unaware of the work we do. As an Ambassador, you will help share our impact, connect with the community, and support fundraising activity so more people can benefit from our services.

By joining our fundraising and engagement team, you will play an important role in helping ECI continue its work across Exeter and beyond.

What you’ll be doing

• Attend occasional group meetings and community events
• Represent ECI at local events, stands and awareness activities
• Help promote and support fundraising activities and initiatives
• Share information about ECI services, impact and opportunities to get involved
• Support bucket collections, awareness stands and community outreach
• Help identify locations for posters, collection tins and promotional materials
• Encourage community members to get involved in fundraising or volunteering
• Research local opportunities to support ECI’s work
• Follow ECI policies, procedures and safeguarding guidance

Commitment

• Flexible, ad-hoc volunteering based on your availability
• Attendance at occasional meetings and events
• No requirement to attend everything — we work around your schedule
• Communication may take place via WhatsApp, email or Facebook group

Skills and experience

We’re looking for volunteers who are:

• Friendly, confident and approachable
• Good communicators with a positive and empathetic manner
• Reliable, honest and able to work as part of a team
• Comfortable working independently when needed
• Willing to collaborate and make group decisions
• Passionate about community, wellbeing and supporting others

A driving licence or access to a car may be useful for some activities but is not essential.

What you’ll get

Volunteering with ECI is a rewarding way to give back, build confidence and connect with your community.

• Full training and ongoing support from ECI staff
• Opportunity to represent a well-established local charity
• Experience in community engagement and fundraising
• Meet new people and be part of a supportive team
• ECI T-shirt and ID badge
• Agreed expenses (if applicable)
• A sense of achievement from supporting local people and families
• Improved confidence, skills and wellbeing through volunteering

Why we want you

Join the Make-A-Wish UK Volunteer team on Sunday 13th September 2026 and cheer on our incredible runners at The Great North Run Cheer Spot!

We would be so grateful for your support, and your presence will make all the difference to our #WishHero runners. It’s one of the best days that is full of joy, and your time will help us to grant more wishes!

Arrive: 10:00am Approximate Finish: 3:00pm Location: Tyne Bridge, Newcastle-Upon-Tyne Nearest train station: Newcastle Station

Bring your energy, your enthusiasm, and your friends and family too if you like! Join us now for an amazing volunteering experience

What you will be doing

• Cheering on our runners at the cheer spot
• Representing Make-A-Wish UK on the day with your fellow volunteers

The skills you need

• A commitment to our values and behaviours
• Excellent communication skills
• A warm, enthusiastic and friendly manner

What's in it for you

• Join an inspiring and magical organisation, where you will help children experience the anticipation and long-lasting effects of a wish
• Develop new skills and gain new experiences and relationships

Disclaimer

Make-A-Wish is committed to attracting and recruiting diverse candidates as it’s important that our trustees, employees, ambassadors and volunteers reflect the communities we serve at every level within the organisation. The organisation is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The relevant disclosure check will be requested where required.

The Community Ambassador Volunteer role is a flexible, people-focused role where you'll represent MumsAid at local events, community fairs, business engagement opportunities, and awareness-raising activities. Acting as a friendly and knowledgeable ambassador, you'll help share information about our services, fundraising activities, and volunteering opportunities, helping more people learn about MumsAid. 

No previous experience is required. We will provide training, resources, and ongoing support to help you feel confident representing MumsAid in your community. 

What will you be doing? 

• Representing MumsAid at local community events, fairs, markets, business events, and awareness-raising opportunities. 

• Acting as a friendly and welcoming point of contact for members of the public. 

• Talking to people about MumsAid's services and the support available. 

• Sharing information about volunteering, fundraising, and ways to get involved with MumsAid. 

• Distributing leaflets, promotional materials, and information resources. 

• Helping raise awareness of perinatal mental health and the support available through MumsAid. 

• Answering general questions about MumsAid and signposting enquiries to the appropriate staff member where needed. 

• Gathering feedback, questions, and community insights to share with the MumsAid team. 

• Helping to create a positive, inclusive, and welcoming presence for MumsAid within the local community. 

• Following MumsAid's policies and procedures, including safeguarding, confidentiality, health and safety, and equality and diversity guidance. 

What skills and qualities can you bring? 

• Warm, friendly, and approachable personality. 

• Passionate about supporting mums, families, and maternal mental health. 

• Comfortable speaking with people from a variety of backgrounds. 

• Good listening and communication skills. 

• Reliable and committed to attending agreed volunteering opportunities. 

• Confident representing MumsAid in a professional and positive manner. 

• Willingness to learn about MumsAid's services, fundraising activities, and volunteering opportunities. 

• Able to work independently as well as part of a team. 

• Supportive of equality, diversity, and inclusion. 

• Respectful of confidentiality and personal boundaries. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Be part of a charity making a meaningful difference to mums and families in the local community. 

• Receive training and guidance to help you feel confident in your role. 

• Gain experience in community engagement, public speaking, and ambassadorial work. 

• Meet new people and build connections within your local community. 

• Develop your communication and networking skills. 

• Receive clear communication and support from the MumsAid team before each opportunity. 

• Volunteer t-shirt and relevant event materials provided where appropriate. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Join the team! 
Become a MumsAid Community Ambassador Volunteer and help ensure more mums and families know that support is available. Through conversations, connections, and community engagement, you'll play an important role in helping us raise awareness of maternal mental health and the services MumsAid provides. 

Are you passionate about tackling clothing poverty and keeping good clothing in use? Do you want to use your voice, experience, or platform to help others? Join Sharewear Clothing Scheme as a Volunteer Ambassador and help us to reach people we could never reach alone.

We’re looking for people who care deeply about social justice, community, and clothing circularity. We particularly welcome volunteers with lived experience of clothing poverty or hardship, whose insight helps us shape how we engage with and support others with dignity.

Whether you’re confident in community spaces, connected in corporate settings, or active online, we have three flexible Ambassador roles:

Community Ambassador

Help raise awareness locally, represent Sharewear at events, and inspire people to get involved.

Corporate Ambassador

Use your professional networks to open doors to partnerships, sponsorship, and clothing circularity opportunities.

Digital Ambassador

Use your online presence to amplify our message and help more people understand clothing poverty and its impact. 

About Us
Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support.

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

About the Role
We are looking for enthusiastic and confident Charity Ambassadors who are passionate about giving back to their community and making a difference, to help raise awareness of our work. This is a rewarding and flexible role, ideal for individuals who enjoy meeting new people and speaking in public.

As a Charity Ambassador, you will represent Age UK Buckinghamshire at a range of events and settings such as community groups, Rotary Clubs, Church groups, and other local events and venues. You will help raise awareness of the support available to older people, providing information about our services and how people can access advice, practical help, and companionship when they need it.

You will also share the impact of our work by bringing it to life through real examples and stories, helping others understand the real difference this support makes to older people’s lives. By demonstrating this impact, you will highlight why support through fundraising, volunteering, and partnership opportunities is so important in helping us reach more people in need.

Key Responsibilities

• Deliver engaging presentations and talks about Age UK Buckinghamshire’s work
• Represent the charity at community events, meetings, and local groups
• Help raise awareness of services available to older people
• Promoting planned fundraising initiatives and activities.
• Thank and recognise supporters and fundraisers within the community
• Assist in reviewing, adapting, and improving presentation materials (e.g. PowerPoint slides)
• Act as a positive and professional ambassador for the organisation

What You’ll Gain

• The opportunity to make a meaningful difference in your community
• Experience in public speaking and community engagement
• The chance to work alongside our Community Engagement, Fundraising, and Services teams
• Full training, including opportunities to shadow our services, and ongoing support from our team
• Reimbursement of reasonable travel expenses
• A chance to be part of a friendly and supportive charity network

Time commitment

This is a flexible role to suit your availability. Charity Ambassadors will be contacted as appropriate and offered the opportunity to attend events to which we are invited. Talks and events may be delivered alongside another volunteer or staff member, or occasionally independently.

Training & Support

All Charity Ambassadors will receive training, resources, and guidance to help them feel confident in delivering presentations and representing the charity. This will include opportunities to shadow our services and gain a deeper understanding of the support we provide to older people.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

The Swansea branch is being redeveloped. The new Branch Team Leader will be well supported to recruit more volunteers and gradually expand the ways we can help cats in the local area. Please get in touch for more information. 

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

Pembrokeshire is a new branch, is currently be focused on neutering domestic and feral cats, and fundraising. The new Branch Team Leader will be well supported to recruit more volunteers and gradually expand the ways we can help cats in Pembrokeshire, including rehoming. 

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

Cardiff is a thriving branch with a dedicated team of volunteers. For more information about the branch activities and what the Branch Team Leader volunteer role involves, please get in touch for a chat.

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Have you got a passion for making an impact in your local community?

 Could you support us by being our ambassador and a speaker within your local community to help Caudwell Children to raise funds that support disabled and neurodivergent children to realise their full potential?

 What will you be doing?

· Represent the organisation at community events, ensuring a welcoming atmosphere and sharing information about Caudwell Children

· Build positive relationships with local businesses, schools, and community groups to encourage support.

· Give presentations to community groups to raise awareness

 What skills would be useful?

· Friendly, approachable and confident speaking with new people

· Organised

· Creative and enthusiastic about fundraising

· Public speaking experience or confidence to learn

 What’s in it for you?

· Relevant training, mentoring and support will be provided

· Gain experience to add on to your CV

· Utilise your skills and learn new ones.

· Social opportunities

· Access to wellbeing support

· Out of pocket travel expenses can be reimbursed

· We strive to make reasonable adjustments and improve accessibility

How much time are you expected to give and when?

Volunteering is flexible. The brilliant thing about this role is you can do as much or as little as you like.  Weekdays or weekends, daytime or evenings, there is lots of choice.

 Where is the role located?

Looking for volunteers based across Staffordshire, support provided remotely.

Minimum age for this role: 16

Event Fundraising Volunteer

Role Description

Volunteers are incredibly important to Greater Manchester Mayor’s Charity. We cannot achieve our mission without them. They help us reach a wider audience and spread our message to a more diverse group and help us raise vital funds to help communities in Greater Manchester.

YOU will be a valued member of our team…come join us!

Role Purpose

Fundraising Volunteers help us to deliver our portfolio of events throughout the year, across Greater Manchester. This may include helping with organising in the lead up to the event or helping at the actual event, and after. There are many different ways to volunteer with Greater Manchester Mayor’s Charity.

Main Activities

Gala Dinner – every March we throw a HUGE bash for businesses in Greater Manchester, up to 400 people join us to raise funds for our work. It’s a lot of fun, but it’s also a lot of hard work and we need people to help on the night with selling raffle tickets, meeting and greeting guests, and generally ensuring the night runs smoothly.

Bus Pull – our annual Bus Pull brings together businesses and groups to pull a bus at Manchester Central to raise funds. It’s a great team building day and the element of competition always makes it a lively event. Duties may include signing in teams and ensuring they know when they are taking part, cheering on teams and generally helping the event run smoothly.

24 Hour Run – another key event on the Manchester calendar attracting over 1,000 participants to run laps of 5km around the city. We need help with signing in runners, organising the groups, cheering them on and welcoming them back and making them feel appreciated for all that they have done!

Winter Campaign – our annual Winter Campaign gains a lot of media interest locally. We are going to be growing this over the coming years with new opportunities for fundraising, this might include events, gatherings or other engagement plan.

What do we need from you?

Reliability – if you sign up as a volunteer please ensure you have the time and capacity to do so. We don’t want to add to your workload! Volunteering for Grater Manchester Mayor’s Charity should be fun and rewarding, not another thing on your ‘to do list’.

Happy to chat – our volunteers are our ‘front face’ at our events and we need to know that you are happy to do that. Of course, we will try to give you a role that takes advantage of your skills, but our events by their very nature are working with people!

Embraces a fast paced environment – events are busy places, plans change in an instant, quick thinking is needed. You will need to embrace the chaos!

Behave like a pro – whilst you are at our events or wearing our t-shirts you are #TeamGMMC, we therefore you expect you to behave in a way that does us proud, you are the front face for our brand.

What we will do for you

· ALWAYS make you feel part of the team and our mission

· We will share our Impact report to help you better understand our mission and impact

· Provide you with a GMMC contact if you have any questions, changes of plan etc

· Provide you with a cool t-shirt to wear at any event

· Make sure you have all details about events, what your role will be, where to meet and what time.

· Cover all your out-of-pocket expenses to attend the event (we will only cover Greater Manchester travel)

· Keep you fuelled – at every event we will ensure that there are appropriate refreshments available, this might not be a 3-course meal but we will do our best.

· Ask for an event debrief – we will share a form after events to ask for your feedback on what went well for you, what didn’t, we are always looking to improve how we do things. Your voice is key to this.

· Celebration event – every year we throw a celebration event to thank our volunteers and you’re on the guest list! We use tohis event to tell you ha

Key relationships with Greater Manchester Charity:

Office Lead – Laura Field

Volunteer Ambassador – a volunteer themselves that oversees our volunteers

This document is not intended to be legally binding and there is no intention to create any employment relationship, either now or at any time in the future.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Till  Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience.
• Receiving donated goods from members of the public.
• Processing sales and serving on the till.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers.
• Following health and safety measures to ensure the safety of everyone.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together