Volunteer Community Engagement Coordinator Jobs in Home Based
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
The People and Culture team at Royal Museums Greenwich acts as a catalyst for positive change, managing human resources, promoting inclusivity, and ensuring the wellbeing of our staff is at the forefront of our work. Through accessible recruitment practices, training and wellbeing programmes, and collaborative outreach endeavors, the team ensures staff at Royal Museums Greenwich are empowered to inspire, educate, and connect with a wide range of audiences.
Working in the People and Culture team and reporting to the Head of People and Culture, the Senior People Partner will be responsible for leading and managing a team, within the remit of employee relations, that delivers a high quality, inclusive, problem-solving, and people-focussed HR service to all levels of management and staff. The Senior People Partner’s role is to manage, supervise and support employee relations, employee wellbeing, and diversity and inclusion initiatives, overseeing the employee life cycle. They will also advise and coach the Talent Acquisition and Volunteer team on volunteer related cases using RMG policies.
Key responsibilities involve managing a direct caseload of complex employee relations cases, including leading on liaison with ACAS, external investigators, and legal advisors, and preparing for and attending Employment Tribunals. Further core objectives include leading the drafting of new/revisions to people policies, consultation and negotiation with relevant stakeholders, and the communication and embedding of new/revised practices across the workforce. The Senior People Partner will further build and maintain effective working relationships with the senior leadership team, acting as an expert strategic adviser on a range of employee relations matters and as a point of escalation for employee relations enquiries emerging from other teams, actively coaching, supporting, and mentoring colleagues to grow team capability and support development.
The successful candidate will have proven experience in managing an HR case work portfolio, which includes conducting discipline and grievance investigations, hearings and appeals, and ACAS Early Conciliation and Employment Tribunals, as well as overseeing attendance and performance management processes. Established success in coaching managers and leaders on various HR matters is essential to this role, empowering them to manage risk, resolve conflict, support their team members to excel at work, and foster cohesion and trust within a hybrid workforce. The postholder will have experience and interest in managing employee wellbeing and diversity and inclusion initiatives; be CIPD qualified; have excellent and adaptable organisation, communication and interpersonal skills; and will enjoy working with a variety of people, with a strong ability to listen effectively.
This is a full-time, permanent role in Band 4 – Senior Management and Senior Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.
We offer a culture encouraging inclusion and diversity, pension, 25 days annual leave (rising to 30 days after 1 year), training and development and an environment with flexible working options, plus many more benefits.
Salary: £50,925 per annum
We encourage you to read the candidate pack before applying for this role. The job description and person specification are included within the pack.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
We are looking for an experienced professional to lead and manage YMCA East Surrey’s Childcare Services including our Early Years provision. If you are committed to make a positive difference in the lives of children - and the staff that support them - we would be delighted to hear from you.
Main Responsibilities:
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist services for children and families ensuring an effective co-ordinated offer for these families is in place and to develop new childcare settings as appropriate.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of Childcare in line with that of internal policies and procedures and of regulators such as Ofsted.
– To provide line management to the Service Managers and Co-ordinators and work with them to ensure they provide an effective service to children and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. This will include the duties and responsibilities arising from the Children’s Act 2014 and Working Together to Safeguard Children 2023 amongst others.
– To have lead responsibility for ensuring the Childcare operates in a way which safeguards children and is fully compliant with children’s safeguarding procedures.
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory requirements in conjunction with the Quality and Insight Manager.
– With the Head of Finance and HCYP to produce annual budgets for Childcare services and monitor them to ensure financial viability and appropriate use of charitable resources
– To ensure that key relationships and business processes are in place to improve outcomes for children and families.
– Work with the Development Manager to support the Managers and Co-ordinators to write funding bids and reports for new and existing work
– To ensure childcare services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies and processes are up to date and fit for purpose.
– Work collaboratively with Quality and Insight Manager to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated working with the in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
Training and Development
– Contribute to an in-house training programme for CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners
– Manage, and when required, deliver in-house training sessions supported by CYP Managers and Co-ordinators
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities across the department
Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training.
Job Purpose:To be responsible for the management and effective delivery of multi-disciplinary services for children and families. The aim of the services managed by this post is to provide support to children and families to help to belong, contribute and thrive within East Surrey. Also, to support the HCYP with quality, development and training for staff and volunteers across the Children and Young People services.
Hours of work: 35 hours a week,Monday – Friday 9am – 5pm with flexibility
Location : YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ .
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Monday 20 May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
It’s an exciting time at the Charity – we have over 125,000 supporters who support our work through regular giving and lottery, and we actively recruit around 40,000 new Lottery players and Regular Givers each year.
This role supports the development, management and optimisation of our Lottery and Regular Giving programmes through Face to Face fundraising. You’ll be working with our fantastic face to face fundraisers cultivating our relationships with our external agency partners as well as supporting training, day-to-day management and monitoring of third-party fundraisers.
If you’re passionate about inspiring and motivating others, have experience of managing projects or campaigns and enjoy working with a broad range of stakeholders and agency partners, as well as delivering training programmes then this is the role for you!
Apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Job Title: Alumni and fundraising development officer
Location: Queen Mary's Grammar School, Walsall
Hours: 37 hours per week, Term Time
Salary: NJC scale point 14 – 17. Actual Salary: £23,615 – 24,856 (FTE: £27,334 – 28,770)
Purpose of Job:
The postholder plays a key role in managing the alumni network, with a specific emphasis on events and volunteer management, to actively engage alumni and stakeholders with Queen Mary’s Grammar School. The goal is to continuously enhance the value and contributions from stakeholders in alignment with Queen Mary’s Grammar School’s strategic priorities.
Ultimately, this role is designed to support the school’s strategic plan by delivering philanthropic income and other forms of financial and non-financial support from alumni and other stakeholders. This is achieved by developing and strengthening relationships with important constituents and identifying shared areas of interest and activities to enable lifelong relationships to form.
Main responsibilities:
-
To work with the Headmaster in developing links with the alumni network through the Queen Mary’s Club (QMC) for the purpose of school promotion, school career programme development and fundraising.
-
To assist with other whole school fundraising projects
-
To oversee the financial and administrative function of school donations and the Queen Mary’s Association (QMA) as a parental fundraising body within the school.
It is expected that the role will be self-funding, as a result of the income brought into the school. This may include funds raised through alumni, grant applications and bequests from former pupils, as well as a contribution towards other fundraising projects.
JOB DESCRIPTION The duties include:
-
Actively enhance engagement opportunities with former students and other stakeholders. Contribute to development of methods of engaging with alumni and strengthening their relationship with Queen Mary’s Grammar School and each other;
-
Maintenance and continuity of QMC database using Raiser’s Edge; leading initiatives to grow and populate the database.
-
Management of the website, including creating new content;
-
Use a range of social media channels to engage alumni and other relevant stakeholders, such as Linked-in and Mail Chimp.
-
Recruitment of upper sixth students to the QMC; Actively contribute to engagement with current students to raise the profile of the QMC and the opportunities afforded by Queen Mary’s alumni network.
-
Assistance with fundraising for specific projects; putting in bids for funds and making Gift Aid claims where appropriate; creating new initiatives for fund raising and bequests.
-
Stewardship, retention and recognition of volunteers and donors, ensuring they have a rewarding and impactful experience.
-
Liaison with Old Marians, including a quarterly digital ‘From All Quarters’ update newsletter, creation of regular email campaigns, preparation of the annual Chairman’s letter and other social media/website updates;
-
Researching the School’s Archives for materials to assist in fundraising, events and content creation;
-
Management of QMC merchandise, including sales and stock replenishment
-
Organisation and set up of the Old Marians’ dinner in September of each year (including liaison with the guest speaker, caterers and QMA bar committee);
-
Organisation of the annual July Wreath Laying ceremony in London and surrounding activities.
-
Organisation of alumni gatherings in Walsall, Birmingham, London and any ad-hoc events as required.
-
Liaison with the School’s CEIAG co-ordinator to organise alumni careers events and procure former students for the programme. Guiding and supporting volunteers during the careers week.
-
Be mindful of the diversity of alumni and stakeholders – promote equality and inclusivity in all activities and processes.
-
Planning, promotion, co-ordination and impact evaluation of all events.
-
Attending of all QMC committee meetings and preparation of papers for Dinner sub-committee;
-
Liaison with the Old Boys’ Scholarship Fund (OBSF) arm of the QMC with reference to fundraising and the support of projects;
-
Support the Headmaster in shaping and delivering campaigns, supporting key priorities, and monitoring targets. Use stakeholder research and data analysis to make suggestions, monitor performance, and drive future plans and activity.
-
Receive, record and reconcile termly donations for the School donations fund; liaison with the Mercian Trust over the transfer and use of such donations;
-
Submitting Gift Aid claims to HMRC;
-
Treasurer for the QMA, including production of simple accounts and financial records
-
Assist with recruitment of QMA volunteers and allocation to committees;
-
Oversight of the Charity Commission status of the QMA and management of the bank account;
-
Attend QMA management committee and trustee meetings;
-
Provision of information for the QMA trustees;
-
Being aware of, and complying with, policies and procedures relating to confidentiality and data protection (GDPR), reporting all concerns to an appropriate person;
-
Attending and participating in other meetings, as required;
-
Co-ordination of activities, when required, across the Mercian Multi Academy Trust;
-
Contributing to the overall ethos of the School;
-
Carrying out any other duties as may reasonably be requested by the Headmaster, other members of the Senior Leadership Team or the Head of Sixth Form.
PERSON SPECIFICATION
Preferred skills, personal attributes or experience
-
Excellent communication skills (oral and written)
-
Ability to build rapport and effective professional relationships with a wide range of audiences from diverse backgrounds and all walks of life.
-
Experience of fundraising and engagement with stakeholders would be an advantage;
-
Ability to work constructively as part of a team;
-
Experience of database management (knowledge of the Blackbaud software package is desirable, but not essential);
-
Experience of planning, delivering, and monitoring events.
-
Exceptional organisational and planning skills, suitable for the oversight of large events;
-
Proven ability to think strategically and creatively; openness to new ideas and ability to identify problems and suggest solutions where necessary. Identify ways of improving effectiveness.
-
Ability to work independently to drive and take ownership of projects.
-
Excellent public presentation skills;
-
Good numeracy and literacy; familiarity with ICT including Microsoft Office;
-
Working knowledge of accounting principles and practices;
-
Able to multi-task and adapt to changing priorities.
-
Ability to react positively and remain calm under pressure.
Queen Mary’s Grammar school is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding and Safer Recruitment Policies can be found on our website. This position is subject to appropriate vetting procedures including a criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions as part of the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
To manage and develop the b inspired Neighbourhood Support Service in Braunstone, ensuring that business plan targets are achieved and positive community impact is delivered.
Responsible for operational management of the staff team, volunteers and site. Oversee and develop partnership working arrangements with other agencies and providers, to enhance the offer to local residents. Ensuring resident engagement and consultation is a priority and contributes to the Neighbourhood Management arrangements.
Main Duties & Responsibilities:
Staff Management:
1. Provide strong leadership (lead by example) ensuring that “front-line” staff are well-motivated and aspire to excellence in service provision.
2. Provide day-to-day management and supervision of service-based Co-ordinaters and other support staff, ensuring business plan targets are achieved.
3. Recruit, select, train (product, systems and procedures), coach, motivate, supervise and appraise staff in order to meet the Neighbourhood Support Business Plan targets.
4. Analyse the training needs of staff, identifying skill sets and the need for development where appropriate. Work with the HR Officer to ensure training is relevant and conducted in a structured manner as part of a personal development plan.
5. Plan and arrange staff work patterns, in conjunction with Service Co-ordinators, ensuring that annual leave and flexi-leave arrangements meet the needs of the service.
6. Ensure that team members maintain accurate, comprehensive and current records via the company management information system
7. Lead the development of a robust Volunteer Strategy.
Direct Services & Project Management:
8. Plan new projects in collaboration with senior management.
9. Source and respond to funding opportunities (grants, donations, contracts) – completing applications and tenders with associated budgets.
10. Create work plans which identify and sequence the activities needed to successfully deliver and complete projects.
11. Control projects and write reports for management and for funders
12. Communicate with funders as outlined in funding agreements and contracts.
13. Prepare financial, monitoring and evaluation reports and supporting documentation for funders as outlined in funding agreements and contracts.
14. Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost effective method of repair and replacement is in place, to keep the housekeeping standards at a high level.
15. Supported by the Head of Operations, maintain operational policies and procedures and ensure that day to day health and safety standards are maintained in line with legislation.
Financial Management:
16. Ensure that the Neighbourhood Support Service and associated projects remains cost effective by ensuring expenditure is contained within agreed budgets. Tracking expenditure and reducing or eliminating unnecessary costs while maintaining quality.
17. Ensure Service Co-ordinaters fully understand and adopt financial systems and that adequate records are in place to exercise budgetary control.
18. Regularly report progress against the Business Plan targets and budgetary information to the Chief Officer for reporting through to the Board.
19. Supported by Head of Operations, create annual budgets and Business Plans for the service and projects in line with the company planning cycles.
Neighbourhood Development & Resident Engagement:
20. Promote and develop good relationships with local service providers and delivery partners - helping them to be responsive and sensitive to local needs.
21. Oversee the maintenance and promotion of the Braunstone Neighbourhood Management Board.
22. Co-ordinate and organise local surveys and consultations in the Braunstone area and collate/ analyse the findings for dissemination.
23. Oversee the creation of the bi-annual Braunstone Neighbourhood Action Plan.
General Duties:
24. Carry out work in such a way as to promote the Company’s wider aims, objectives and agreed policies.
25. Embrace and implement the Company’s Equal Opportunity and Diversity Policy.
26. Work outside office hours when required.
27. Undertake any other task appropriate to the post, including emergency cover for staff when required.
28. Undertake any other task appropriate to the post of Service Manager, as directed by the Chief Officer
Application by CV - please ensure you are able to meet the specification for the role.
The client requests no contact from agencies or media sales.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
UK Programmes Officer
Location: Oldham EIC with flexibility (with some home working)
Hours: Full time
Salary: £25,000-£30,000
Main Responsibilities:
To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.
Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team.
The post is varied and ever changing depending on the needs of the members and programmes within UKIM.
Key Duties:
• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.
• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.
• To bring on board speakers that will enable mosques to develop.
• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.
• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc.
• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.
• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches.
• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners.
• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.
• To support appraisal and evaluation of UK programmes
• To provide expert support and guidance to the education department.
• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches.
• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.
• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.
• Where appropriate work to accreditation of training to masjids/centres
• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced.
• To maintain the administrative systems relating to the post.
The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.
PERSON SPECIFICATION
Education & Experience
• Experience of working with community organisations in a community development and training role E
• Experience in programme development, monitoring, and evaluation. £
• Experience of conducting needs assessments. E
• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E
Training:
• Experience of delivering training to people from diverse community groups E
• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E
• Experience of working with Muslims communities and faith communities more broadly E
• Management qualification D
• Funding qualifications D
• Teaching qualification D
Knowledge, Skills & Abilities
• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E
• Knowledge of Islamic beliefs and practices E
• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E
• Ability to design assessment tasks and assess learners work E
• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed. E
• Ability to communicate clearly in person and in writing to a diverse range of audiences. E
• Ability to monitor and evaluate the impact of training provision and to report on these issues E
• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E
• Able to work some evening and occasional weekends by prior arrangement. E
• Knowledge of the charity sector. E
• Good leadership and people management skills. E
• Fluent written and spoken English. E
• Report and proposal writing skills. E
• Complex problem solving and decision-making skills. E
• Commit to withhold the integrity and standards of UKIM Relief and its values. E
You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.
REF-213 583
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Salary: Circa £32,000 (dependent on experience)
Are you seeking an exciting new opportunity in charity fundraising? Are you ready to be part of a team driving real change in their fundraising activities?
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare.
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships Officer. In this role, you will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
• High value donor and corporate fundraising programme support.
• Project manage high-value donor and corporate fundraising and engagement activities, including delivering appeals, submissions, and enquiries.
• Administer the high-value donor thanking programme across the trust, legacy, and corporate fundraising, ensuring exemplary stewardship.
• Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compliant sources such as publicly available websites and the supporter database.
• Contribute to research on donors and corporates, to enable targeted approaches.
• Maintain the prospect pipeline, identifying potential donors and corporate partners to ensure the Fundraising Relationships programme continues to grow.
• Project manage fundraising events, taking an active role at each event, and ensuring all aspects of the event run with efficiency.
• Project-manage the development and production of fundraising and marketing materials, to support high-value donor and corporate activities.
• Provide general administrative support such as drafting documents, updating policies and procedures, and meeting minutes, dealing with telephone queries, data entry etc.
Your knowledge:
• Knowledge of fundraising principles and practices.
• Knowledge of developing and delivering compelling pitches and applications.
Your experience:
• Experience of working in a busy professional environment as administrator, fundraiser, researcher, or project manager on a variety of projects.
• Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.
• Experience of providing excellent supporter/customer care and resolving complaints.
• Experience of building working relationships with a diverse range of people at all levels of seniority.
• Experience of organising or assisting with events.
• Experience generating income and/or outcomes against set targets. (Desirable).
Your skills:
• Capable of diligent research, with excellent analytical skills to interpret and present information.
In return, they can offer:
• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
• Company pension scheme (they will contribute 10% of salary, if you contribute 5%)
• Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
• Group Life Insurance scheme, which provides coverage at 3x your annual salary.
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
• Enhanced Employee Assistance Programme including face-to-face counselling.
• Paid Volunteer Day.
• A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
You may also have experience in the following: Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Marketing, Business Development, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-213 493
LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker)
-
Across London boroughs
-
£200 per 2hour workshop
-
Sessional
-
Available for a minimum of one delivery per month, pending workshop demands
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships.
Using film and guided discussions, our workshop leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse and inspire them to enjoy healthy, fulfilling relationships. We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment.
LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.
Job Description
LMK is looking for passionate and organised educators (LMK Leaders) to run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable, workshops you will help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe.
The minimum hours required per workshop is 3 hrs. This includes arriving 30 minutes before delivery, 1.5 to 2 hrs delivery and then remaining back 10 minutes and being accessible to young people who would like further information or a one-to-one conversation, surrounding the subject of relationships.
There is also 30 minutes admin, which is usually completed off-site, such as inputting student surveys and a Leader survey.
Responsibilities
-
Always adhere to LMK and partner safeguarding practices and procedures.
-
Respond to comms (emails/WhatsApp) sent out by LMK core team members, in a timely manner, to support planning and organising of sessions.
-
Meet with co-facilitators to carry out pre-session planning, minimum two working days before delivery.
-
Plan and deliver interactive LMK workshops in educational, sports and community settings in line with LMK delivery style and ethos.
-
Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly.
-
Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
-
Complete reflective post session Leader surveys to support practice and programme development, after each workshop.
-
Debrief with LMK’s Programme Manager and provide ongoing feedback about your sessions, through LMK’s reflective practice processes.
-
Undertake relevant training associated with LMK’s work including but not restricted to child protection, safeguarding, violence against women and girls (VAWG).
-
Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
-
Provide feedback and co-design training and educational resources on issues affecting young people and their relationships, including opportunities to share your knowledge and expertise at peer-to-peer learning sessions.
-
Attend termly virtual Leader huddles to remain connected to peers and organisational values, mission, and purpose.
-
Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK Newsletters and social media.
-
Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
-
Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
-
Use your own networks to recruit new schools and youth groups into the programme.
-
Drive forward our evaluation programme - collecting data, as well as providing on-going feedback to LMK.
Knowledge, Skills and Experience
-
Extensive experience of teaching or working with young people (9 to 24 yrs old) in an educational, sports or community setting.
-
Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum, of 12 and maximum of 30 participants.
-
Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
-
A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
-
Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
-
Strong emotional intelligence and the ability to deliver sensitive information whilst treating young people’s concerns with respect.
-
Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
-
Able to adapt and be flexible in workshops to get the best engagement from a range of participants.
-
Skilled at facilitating virtual workshops and working with a selection of online portals.
Requirements
-
Entitled to work in the UK.
-
Hold a DBS certificate or be willing to let us undertake a check on your behalf.
-
Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
-
Flexibility to work non-traditional, after-school and occasional weekend / holiday hours.
-
Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.