Volunteer coordinator project worker jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
-
Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
-
Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
-
Write articles, blogs, case studies, impact stories, promotional materials and project updates.
-
Support the development of a consistent organisational voice and communication style.
-
Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
-
Lead on the day-to-day management of MindOut's social media platforms.
-
Plan and schedule content using appropriate digital tools.
-
Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
-
Track performance and provide regular reports on communications activity and impact.
-
Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
-
Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
-
Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
-
Support the development and promotion of online heritage content and digital exhibitions.
-
Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
-
Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
-
Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
-
Produce event marketing materials and communications.
-
Coordinate communications before, during and after events.
-
Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
-
Maintain and update website content.
-
Produce and distribute newsletters and email communications using appropriate digital platforms.
-
Support audience development and mailing list management in line with GDPR requirements.
-
Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
-
Draft press releases, media statements and promotional content.
-
Build relationships with local, regional and LGBTQ+ media contacts.
-
Support media opportunities that raise awareness of MindOut's work and impact.
-
Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
-
Maintain accurate communications records, image libraries and consent documentation.
-
Support monitoring and evaluation of communications activities.
-
Ensure compliance with GDPR, confidentiality and organisational policies.
-
Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.
Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.
The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.
This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.
Role description
You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.
Main Tasks
Project Management
· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.
· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.
· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director
· Ensure all project activity is delivered in accordance with MindOut's organisational policies.
Community Participation & Co-production
· Establish and facilitate a Community Advisory Group to guide project development and decision-making.
· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.
Oral History & Heritage Collection
· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.
· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.
· Coordinate transcription, metadata creation, cataloguing and archive preparation.
· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.
· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.
Volunteer Recruitment & Management
· Recruit, train, supervise and support project volunteers.
· Develop clear volunteer roles and learning opportunities.
· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.
· Ensure volunteers receive appropriate induction, support and supervision.
· Create an inclusive and positive volunteering experience that builds skills and confidence.
Heritage Preservation & Digital Archiving
· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.
· Oversee processes for cataloguing, digital storage and archival preparation.
· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.
· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.
· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.
Events, Exhibitions & Public Engagement
· Deliver a programme of public engagement activities and community events.
· Coordinate the development of exhibitions, digital outputs and learning resources.
· Work collaboratively with partners including Photoworks and heritage organisations.
· Support communications and promotional activity alongside the Communications Co-ordinator.
· Ensure all events are well planned, accessible and effectively evaluated.
Partnership Development
· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.
· Act as the principal contact for external project partners and commissioned specialists.
· Represent MindOut at meetings, conferences and partnership events.
· Develop opportunities for future collaboration and sustainability beyond the funded project period.
Monitoring, Evaluation & Reporting
· Maintain project monitoring systems and data collection processes.
· Work with the external evaluator to assess outcomes and impact.
· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.
· Monitor budgets, risks and project performance.
· Ensure learning and evaluation are embedded throughout the project lifecycle.
Full details and job spec please view attached document.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
Help create safe, welcoming spaces where LGBTQ+ young people can thrive.
At Brighter Futures Together, we believe every young person deserves somewhere they can feel safe, accepted and able to be themselves.
Q Hub is our growing LGBTQ+ youth project supporting young people across Buckinghamshire, Slough and Windsor through welcoming youth groups, social activities, community events and opportunities to shape the services they use.
We're looking for an experienced youth or community worker to join our team and help deliver life-changing opportunities for LGBTQ+ young people.
This is more than running youth groups. You'll build trusted relationships, create spaces where young people feel they belong, and help develop a project that's making a real difference across the region.
About the role
Working alongside the Q Hub Project Lead, you'll coordinate and deliver activity within your local area while supporting the wider Q Hub programme across Buckinghamshire, Slough and Windsor.
No two weeks are the same. You might be planning a youth group, meeting with a local school, organising a community event, supporting volunteers or working directly alongside young people.
What you'll be doing
- Coordinating and delivering inclusive LGBTQ+ youth groups and activities.
- Building positive, trusting relationships with young people.
- Planning engaging programmes that reflect young people's interests and ideas.
- Developing partnerships with schools and community organisations.
- Supporting volunteers and sessional staff.
- Helping evaluate and develop the project as it continues to grow.
- Working as part of a friendly, supportive team committed to improving outcomes for young people.
This role could be perfect for you if...
- you have experience working with young people or community groups.
- you're passionate about creating welcoming, inclusive spaces where young people feel they belong.
- you're organised and enjoy coordinating projects as well as delivering front-line youth work.
- you're confident building relationships with young people, families and partner organisations.
- you enjoy working independently while being part of a supportive team.
- you're happy working flexibly, including regular evenings.
Experience supporting LGBTQ+ young people is welcomed, whether through professional roles, volunteering, community involvement or lived experience.
What you'll receive
- £15.00 per hour (PAYE, including rolled-up statutory holiday pay)
- Flexible zero-hours working
- Full induction and safeguarding training
- Regular supervision and support
- Ongoing professional development
- Support to work towards a recognised youth work qualification
- Opportunities to grow with an ambitious and expanding organisation
- A welcoming team where lived experience is valued alongside professional expertise
Key information
Location: Working across Buckinghamshire, Slough and Windsor (office base at Marlow Youth & Community Centre)
Contract: Zero-hours
Hours: Flexible, including regular evening youth groups with occasional weekend events.
Closing date: Monday 10 August 2026 (10am)
Interviews: Monday 17 August 2026
Applications will be reviewed as they're received and we may close the vacancy early if sufficient suitable applications are received.
At Brighter Futures Together we know great youth workers come from many different backgrounds. If you're excited by this opportunity but don't meet every single requirement, we'd still encourage you to apply.
The client requests no contact from agencies or media sales.
Grade: NJC Point 23 - £34,434 per annum
Hours: 37.5 hours per week (excluding a 30-minute break each day)
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Full-time, 12-month contract (possibility of extension subject to funding)
Responsible to: Grants Manager
Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.
You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: 9am, Monday 17th August 2026.
Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.
We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to manage our volunteer programme and our Helpline & Digital Service.
In this role, you will recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA, including organising SARA community events to engage volunteers. You will also have oversight of SARA’s Helpline & Digital Services (helpline, live chat and email service) for survivors of sexual violence. To do this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on-call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.
Supporting survivors of sexual violence. Formerly TRC / Trafford Rape Crisis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up.
This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.
What You’ll Lead & Create:
-
Empower a diverse team of support workers and volunteers
-
Working and collaborating with senior managers and stakeholders, including commissioners
-
De‑escalate mental health crises with confidence, compassion, and creativity
-
Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
-
Co‑produce psychoeducation workshops that explore root causes of gambling behaviours
-
Build safe, meaningful peer‑led spaces for loved ones and affected others
-
Drive outreach across Hounslow, connecting communities to support
-
Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service
-
Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented
What we're looking for
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
-
Minimum of 1 year working in mental health services
-
Minimum of 1 year working with those impacted by addiction
-
Minimum of 1 year of line management
-
Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
-
Contributory pension — A solid pension that supports your future while you support others
-
Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
-
Mind Mental Health Day — a day off for your birthday
-
Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
-
Cycle to Work — Save money, stay active and make your commute greener
-
Flexible working — Balance life and work with supportive flexibility
-
Employee Assistance Programme — Free counselling and confidential support whenever you need it
-
Paid medical appointment time — Take care of your health without losing pay
-
Training & development — Grow your skills with ongoing learning and professional support
-
Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced and inspiring Garden and Volunteer Wellbeing Coordinator with an interest in garden and wellbeing activities to come and be part of an exciting community garden project. You will have experience of supporting staff and volunteers and be able to assist with the project management of the ongoing development of the gardens.
Location: Frimley and Woking
Salary: £24,980 pro rata (£14,988 actual)
Hours: 21 hours per week (ideally Tuesday to Thursday)
Contract type: Permanent
About the organisation:
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
Key responsibilities:
- Project manage the enclosed garden space at Frimley Lodge Park and The Arch in Woking.
- Develop and facilitate a programme of activities within the Catalyst Community Wellbeing Garden that will help improve wellbeing for people in the community, including:
- Seasonal workshops
- Gardening with the CEO
- Staff and partner wellbeing touchpoints
- Groups for clients struggling with their mental wellbeing
- Recruit, develop and manage garden volunteers
- Work with other partners to promote volunteering and creating a space for wellbeing activities
- Use excellent interpersonal skills to motivate and inspire participants to get the most out of the opportunities that the garden presents
- Develop and implement growing plans and vision for the garden with input from colleagues and volunteers
- Ensure operations are well-organised, safely managed and delivered
- Implement and manage a booking system for volunteer and staff rotas
- Be prepared for physically demanding aspects i.e. digging, lifting and bending
- Ensure the garden is adequately planted during all seasons, and that a programme of activity is in place
- Lead the development of the land and facilities with input from colleagues and volunteers
- Prioritise and time-manage short and long-term growing projects and developments
- Maintain a productive year-round vegetable and herb garden
- Work with colleagues and staff to organise and facilitate seasonal events in the garden
- Develop opportunities for food sharing
- Facilitate the smooth running of activities in the gardens ensuring they are productive, attractive, and pleasant spaces for people to socialise and gather
- Be available to support other Community Connections groups and activities
About you
Essential:
- Experience of working / learning in a horticulture environment
- Experience of working in mental health
- Proven horticulture and gardening knowledge
- Excellent organisational skills
- Excellent planning and development skills
- Ability to organise and manage your own workload
- Good financial awareness when budgeting and planning
- Great communications and interpersonal skills
- Excellent attention to detail
- Excellent interpersonal skills and the ability to work through busy and challenging priorities
- Ability to work under pressure, with full workloads and to tight deadlines
- Ability to think and work strategically
- Ability use initiative, confidence in making decisions and ability to work collaboratively
- Have authentic attributes of Kindness, Commitment and Integrity
- Ability to work as a team and support other team members
- Ability to maintain Equal Opportunity standards at all times
- Flexible and can-do attitude
- Ability to travel to and from both gardens
Desirable:
- Educated to A level or equivalent in relevant disciplines e.g. English, Media
- Experience of supporting volunteers
- Experience of developing creative wellbeing activities
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to an enhanced DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK.
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
Project Worker 1 Volunteer Coordinator
Part time role - 3 days a week
We are looking for a dynamic person to coordinate the volunteers within Barking and Dagenham, is this YOU?
You will be working within the Barking and Dagenham Children and Family Health Service (Universal 0-19). NELFT delivers the Healthy Child Programme in partnership with Barnardo's. Our teams are fully integrated consisting of Health Visitors, School Nurses, Community Staff Nurses, Clinical Support Workers, Community Nursery Nurses and Administrators. This role will work alongside colleagues within our Healthy Child Teams.
Are you passionate about your community and keen to inspire local people on their volunteering journey? If yes, then this job is for you!
Tasks required
- Support the growth and development of our volunteer community
- Build strong relationships with local people and service professionals to ensure the project runs smoothly
- Provide mentoring and guidance to volunteers, offering the personal support they need to succeed
Skills required
- You must be passionate about volunteering
- Bring strong organisational skills, to set clear objectives and offer approachable, face-to face supervision and guidance to the volunteer team
- Have some experience of volunteering yourself
Essential requirements for the role.
- Complete an Enchanted DBS for working with vulnerable children
- Be confident to travel around Barking and Dagenham
- Have a sense of humour, be open to new ideas and challenges
If you feel you have the skills to support our service then please do apply, please complete your application with as much detail as you can and include any relevant qualification or experience.
We look forward to meeting YOU.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
Job Title: Youth Work Co-ordinator
Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ
Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.
Purpose of Role:
The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.
This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.
In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.
Key Responsibilities:
Youth Work Delivery and Session Leadership
- Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
- Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
- Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
- Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
- Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.
Team Co-ordination and In Session Support
- Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
- Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
- Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
- Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.
Safety, Safeguarding and Inclusion
- Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
- Record, report, and escalate safeguarding concerns promptly and accurately.
- Promote a safe, inclusive, and supportive environment for all young people.
- Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
- Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
- Work with external agencies and partners to support young people’s needs where appropriate.
Centre Operations and Activities Support
- Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
- Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
- Maintain accurate attendance, visitor, and session records.
- Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
- Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
- Manage petty cash and resources responsibly in line with GMYF procedures.
- Support the effective use of centre spaces, equipment, and materials.
- Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.
Residentials, Projects and Quality Development
- Support off site visits, residentials, holiday programmes, and special projects e.g. Events
- Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
- Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
- Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
- Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
- Support the centre’s self-evaluation and continuous improvement processes.
Professional Conduct and Representation
- Uphold GMYF’s values, policies, and professional standards always.
- Build positive, respectful relationships with young people, colleagues, families, and partners.
- Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
- Represent the centre and GMYF positively in the community and at relevant meetings and events.
- Undertake any other duties commensurate with the role, as directed by the Centre Manager.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
- Commitment to safeguarding, continuous professional development (CPD), and reflective practice
- Willingness to undertake further relevant professional qualifications and development as required
Experience
- Experience delivering youth work in a centre based, community, or outreach setting
- Experience leading sessions and co-ordinating activities involving other staff or volunteers
- Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
- Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.
Knowledge & Skills
- Good understanding of safeguarding, risk management, and inclusive practice in youth work
- Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches
- Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions
- Confident communication and interpersonal skills with young people, families, colleagues, and professionals
- Ability to maintain accurate records, including session records and incident logs
- Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.
Leadership & Personal Attributes
- Ability to provide calm, visible, hands-on leadership during sessions and activities
- Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
- Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
- Commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends and residentials
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree-level qualification in Youth Work or a related discipline.
- Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
- Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
- Experience contributing to or supporting monitoring, evaluation, or reporting processes
The client requests no contact from agencies or media sales.
JOB PURPOSE
To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.
The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.
Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.
Key Responsibilities
- Impact Reporting and Communications
- Fundraising and Income Generation
- Systems and Administration
Impact Reporting and Communications
- Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
- Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
- Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
- Produce impact summaries, dashboards and data reports for internal and external audiences.
- Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
- Support the development of systems to collect and report information relating to longer-term outcomes for families.
- Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
- Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
- Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
- Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
- Coordinate the production and distribution of approved reports, updates and communications.
- Support the dissemination of impact reports, funding updates and organisational achievements.
- Maintain records of stakeholder communications, reporting requirements and submission deadlines.
Fundraising and Income Generation
- Support the organisation to achieve fundraising and income generation targets.
- Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
- Maintain an up-to-date funding pipeline and funding calendar.
- Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
- Assist with the preparation and submission of funding applications and tender responses.
- Coordinate fundraising appeals and donor engagement activities.
- Draft and distribute appeal letters, donor updates and stewardship communications.
- Support funder reporting and grant monitoring requirements.
- Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.
Systems and Administration
- Maintain accurate fundraising, impact and stakeholder engagement records.
- Support the development and maintenance of databases and reporting systems.
- Coordinate surveys, consultations and feedback exercises.
- Produce regular reports to support management, governance and business development activities.
- Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
- Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
- Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.
Title of post to which this job reports:
Head of Support Services
Special Conditions:
All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.
Dudley Lodge operates a non-smoking policy for staff.
Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.
Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.
The client requests no contact from agencies or media sales.
Nightstop Coordinator
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.
Location: Manchester - Nightstop
Salary: £30,943 per annum
Closing date: 16th August 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Nightstop Coordinator – Greater Manchester
Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.
As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.
We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.
Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
Supporting Young People
• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
• Conduct needs and risk assessments with potential Nightstop guests
• Coordinate and manage the logistics of each placement with volunteer hosts
• Work proactively with guests and partner agencies to identify longer-term accommodation options
• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
• Ensure the safety and wellbeing of all guests and volunteers at all times
• Comply with data protection and information-sharing protocols
• Lead on safeguarding actions to protect people with an identified risk
Volunteer Recruitment, Promotion and Engagement
• Promote volunteer opportunities through community networks, local organisations, and online platforms
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
• Deliver training, supervision, forums, celebration events and ongoing support to volunteers
• Build strong relationships with hosts to support retention, motivation, and engagement
• Act as a key point of contact for volunteers, providing guidance and problem-solving support
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events
Marketing and Stakeholder Management
• Develop and maintain effective partnerships with statutory and voluntary sector organisations
• Work collaboratively with partners to support young people’s outcomes
• Arrange and attend community events and meetings to promote the Nightstop service
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
• Support development of client and volunteer stories for communications and fundraising
• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement
Administration
• Maintain accurate and up-to-date records for all guests and volunteers
• Contribute to monitoring, reporting, and data collection
• Support financial processes, including payments and record-keeping
Other
• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)
• Provide out-of-hours support when required
• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
About You
When completing your application form please address all the points set out below.
Knowledge and Experience
• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face
• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices
• Knowledge of housing and homelessness legislation, including welfare entitlements
• Experience of completing and implementing risk assessments
• Strong understanding and experience of implementing safeguarding principles and procedures
Skills and Abilities
• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly
• Strong organisational and administrative skills, with the ability to manage competing priorities
• Ability to work both independently and as part of a dispersed national team
• Experience of working collaboratively with internal and external stakeholders
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office
• Ability to work under pressure and respond effectively to changing demands
• Ability to maintain professional boundaries and promote this in others
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
My Journey from Volunteer to Manager
When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.
They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.
One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.
Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.
If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
£31,490 per annum. 35 hours per week, Monday to Friday 10:00 am - 18:00 pm. Happy to talk about flexible working.
About the role
You will support young people who have been affected by child criminal exploitation and missing. You will also work with many parents and carers who need emotional support, advice, information and/or advocacy because their child is being criminally exploited. You will provide a safe and confidential space for them to talk through their experiences and help them to understand their options and how to stay safe. You will be a strong advocate for young people and families, working with them and other agencies to ensure they get the help they need to stay safe, and to reduce the risks of harm they face.
Support families, carers, children, and young people who have been affected by exploitation/missing.
- Deliver national anonymous support via phone, email, SMS, and live chat, working collaboratively with the helpline team to offer a wraparound exploitation support service.
- Promptly assess referrals from police, local authority staff, project workers and children / young people as well as families for service suitability.
- Hold case discussions and consult managers as necessary to assess risk and plan service user support where the risk is heightened.
Speak up for children, young people, parents and carers who are at risk
- Support individuals receiving our service to have their voice heard by the various professionals, carers and family members in their lives.
- Represent the person and the charity professionally and constructively in any context where advocacy is required.
Support parents and carers to understand the service and the wider support available through the charity
- Be sensitive to the distress parents and carers may be experiencing following a child’s disappearance, which can sometimes be ongoing in relation to CCE
- Provide advice and on-going support to parents and carers which promote their and their child’s safety and wellbeing.
- Effectively signpost supported individuals to other partnered services including Missing People’s various services.
About you
Could you bring your expertise in working with young people to support Missing People's Exploitation Service? You will need to have the right to work in the UK and relevant experience, knowledge and skills including:
Experience needed
- Significant experience working directly to support at risk young people and families in a social care, statutory or voluntary sector setting;
- Significant experience of successfully advocating for young people and families to get the support they need from other agencies;
- Experience of assessing needs, recognising risk and implementing safeguarding procedures to safeguard children, young people or vulnerable adults.
- Experience of designing and implementing support plans which promote increased wellbeing and safety for young people and families;
- Abilities, Skills and Knowledge needed
- Working (proven) knowledge of:
- the risks faced by children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
- effective methods for safeguarding children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
- how statutory services respond to victims of county lines and child criminal exploitation and their families.
- Strong advocacy skills;
- Excellent record keeping skills including the effective use of client record databases.
What you will get in return
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
Closing date: 23:59 on 6 August 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 11 and 12 August 2026.
You may have experience of the following: Exploitation Support Worker, Child Safeguarding Officer, Young Person's Advocate, Missing Children Support Worker, , Children's Welfare Officer, Family Support Worker, Case Manager - Children's Services, Child Protection Practitioner, Outreach Coordinator, Outreach Worker, Exploitation Specialist, Exploitation Caseworker.
REF-229 832
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working closely with the Lead Youth Worker and Youth Worker you will help create safe, engaging and inclusive opportunities for children and young people to learn, build confidence and develop positive relationships.
Homework Clubs
-
Support the running and planning of two weekly homework clubs for children age 5 - 14.
-
Contribute to the development of engaging session plans and learning activities.
-
Research and source resources and materials to support activities and learning.
-
Support to plan and run engaging and fun activities/ongoing projects for children attending the clubs.
-
Use participatory approaches to ensure young people help shape activities and programme development.
-
Encourage children and young people to take ownership of activities and contribute to decision-making within the clubs Implement our behaviour management policy and work from a trauma informed perspective.
-
Support the registration and onboarding of new participants, ensuring records and consent information are accurate and up to date Liaise with families/carers when necessary.
-
Maintain accurate records, registers, case studies, feedback, photographs and other monitoring information in line with organisational requirements and funding obligations.
-
Maintain excellent safeguarding practices.
-
Support the wider Future Foundations team to identify support needs and make referrals to appropriate external services and partner organisations.
-
Provide cover for youth, mentoring and homework club sessions when required.
Trips and activities
-
Support the planning and delivery of an annual programme of educational, recreational and enrichment activities, including trips during school holidays.
-
Ensure that this is done in collaboration with children, young people, their families and other KLS projects.
-
Assist with the summer programme development, organisation and delivery.
Teamwork and reporting
-
Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
-
Work with Community Learning Coordinator to refer and encourage parent participation in workshops and other activities at KLS.
-
Contribute information, case studies and impact data for reports to funders, trustees and other stakeholders.
-
Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
-
Participate in regular supervision, team meetings and annual appraisals; help to identify your own job related development and training needs.
-
Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
-
Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
-
Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
- Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
- Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
- Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
- Ability to motivate, support and encourage young people
- Ability to work as part of small team, whilst also working independently
- Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
- Experience and sensitivity working with young people who are affected by mental health issues and past trauma.Empathetic, non-judgemental and able to form supportive but boundaried relationships with young people
- Knowledge of up-to-date best practice as regards safeguarding the welfare of children
- Excellent IT skills including MS Office suite and ability to use Internet, email and social media
- Committed to KLS’s mission, vision and values
- Passionate about social justice, education and championing the value of families from refugee communities
Desirable
- Track record of managing volunteers
- A recognised teaching and/or youth work qualification
- Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
As a Peer Worker, you will use your lived experience of mental health and recovery to provide person-centred, compassionate support, empowering individuals to achieve their recovery goals and improve their wellbeing.
What you’ll do
- Deliver personalised 1:1 interventions, helping individuals identify their strengths, set meaningful recovery goals, and access the services and community resources that best meet their needs.
- Use your lived experience to build trusting, authentic relationships, providing hope, encouragement, and practical support while promoting recovery, resilience, and independence.
- Advocate for individuals, supporting them to navigate services, develop self-management skills, increase social inclusion, and make informed choices about their recovery journey.
See job pack for full details and the person specification
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
School Partnerships Officer
Help transform children's futures while developing tomorrow's leaders.
We're looking for an enthusiastic and relationship-focused School Partnerships Officer to join an award-winning youth and education charity tackling educational inequality. Every day you'll work alongside schools to help children furthest from opportunity thrive, while leading and developing a team of inspiring young Volunteer Mentors as they complete a life-changing year of service.
If you're passionate about young people, education and creating lasting social impact, we'd love to hear from you.
Position: Schools Partnerships Officer (internal title: School Programme Impact Officer)
School Location: HA1 2JG - 2 days school based
Training Location: N1 9JP - 1 day per week (with some working from home)
Salary: £30,469 per annum pro rata
Hours: Part-time, 3 days per week with 1 day being a Friday; the other 2 days flexible. Working hours are 8:00-4:30, Monday to
Contract: Permanent
Closing Date: 14th August 2026
Interview Date: From 12th August 2026 onwards
About the Role
This is a rewarding opportunity to play a key role in supporting young people through education by acting as the vital link between partner schools and a team of inspirational volunteer mentors.
Working closely with schools, you will coordinate and oversee the successful delivery of the charity's in-school programme, ensuring volunteers have the guidance, support and resources they need to make a lasting difference to pupils' lives. Alongside programme coordination, you will help develop volunteers throughout their year of service, supporting their professional development while building strong relationships with schools and key stakeholders.
The role is predominantly school-based from Monday to Thursday, with most Fridays spent attending training and development sessions at the Birmingham office or online.
What you'll be doing
● Lead, coach and develop a team of Volunteer Mentors throughout their year of service.
● Build strong partnerships with school leaders and staff.
● Ensure high-quality delivery of City Year's school programme.
● Support volunteers' wellbeing, engagement and professional development.
● Monitor and evaluate programme impact using data and feedback.
● Act as the main relationship manager between City Year UK and your partner school.
● Work collaboratively with colleagues to continually improve the experience for schools, pupils and volunteers.
● Support the delivery of our Leadership Development Programme, helping Volunteer Mentors build the skills, confidence and experience they need for future careers.
About You
We're keen to hear from candidates who are passionate about improving outcomes for children and young people and enjoy building positive relationships with others.
You may come from an education, youth work, volunteering, project coordination or community engagement background, although we're open to a range of experiences as long as you have the right skills and passion.
You'll bring
● Excellent communication and relationship-building skills.
● Confidence working with schools, young people and volunteers.
● Strong organisation and the ability to juggle competing priorities.
● A proactive, positive approach to solving problems.
● The ability to work independently while contributing to a supportive team.
● Good digital skills (Microsoft Office or Google Workspace).
● A genuine commitment to improving opportunities for children and young people.
Experience of working in, or alongside, schools would be beneficial but is not essential.
If you're looking for a role where you can make a genuine difference to the lives of both young people and volunteers, we'd love to hear from you.
About the Organisation
This national youth and education charity empowers diverse young adults to spend a year volunteering in schools, helping children who are furthest from opportunity to thrive. Through mentoring, tutoring and positive role modelling, volunteers support pupils both inside and outside the classroom while developing valuable skills for their own future careers.
Other roles you may have experience of include: School Partnerships Officer, School Coordinator, Programme Coordinator, Education Coordinator, Volunteer Coordinator, Youth Engagement Officer, School Liaison Officer, Programme Officer, Education Officer, Community Engagement Officer, Volunteer Manager, Teaching Assistant, Learning Mentor, Youth Worker, Family Support Worker or Project Coordinator.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP