Volunteer development coordinator jobs in billingshurst, west sussex

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role:

We are looking for a highly organised and proactive Training Administrator to support the smooth delivery of our training programmes. Reporting to the Project and Engagement Manager, you will work closely with the Training Manager, trainers, wider team, and external partners to coordinate logistics, manage bookings, and ensure an excellent experience for all participants.
 
You will need strong administrative skills, attention to detail, and a positive, can-do attitude. From managing inboxes and updating internal systems to supporting communications and handling customer queries, you will play a key role in ensuring our training runs efficiently and to a high standard.
 
This is a fast-paced and rewarding role that sits at the heart of our training operations. As part of a small and dedicated team, you will need to be adaptable, resilient, and comfortable working independently within a remote setting.

Main Duties and Responsibilities:

• Act as the first point of contact for training booking enquiries, responding via email and the telephone

• Support the coordination of training sessions, including trainer allocation, booking venues, online set up and providing training equipment.

• Distribute joining instructions and training materials to participants

• Maintain stock of training materials, manage orders, and coordinate deliveries.

• Maintain the online booking system and monitor course sign-ups, waiting lists and capacity.

• Help with the preparation and follow-up of all course materials and administrative documents.

• Liaising with Trainers, ensuring the return of course registers and uploading to our CRM

• Keep Salesforce up to date with enquiries and contact information at all times

• Provide clients with quotes and booking forms, ensuring they are completed and returned and uploaded to Salesforce

• Support of meetings as and when required, sending invites, circulating minutes, reports and actions as and when required.

• Support Training Managers with the recruitment of new associate trainers and ensure they complete the necessary induction and agreements in partnership with the training managers.

• Assist the finance team with pricing and invoicing enquiries as and when required. Check our inboxes daily, ensuring all enquiries are distributed across the staff team

• Produce service usage and evaluation statistics and update reports for commissioners, clients, staff, and the Board of Trustees as and when required

• Fully understand the GSP training portfolio and use effective communication to guide clients.

• Assist the training team with online sales calls on different platforms as and when required.

• Support the delivery of long-term training contracts, including promotion of courses as and when required

• Assist in the recruitment and induction, and ongoing support of a team of administration support volunteers.

• Occasionally support events and act as an ambassador for GSP.

We are looking for a highly organised and detail-oriented administrator who can manage multiple tasks and deadlines in a fast-paced environment. You will be confident, proactive, and able to work independently as well as part of a team. Clear communication, strong time management, and a positive, solution-focused attitude are essential. A commitment to high-quality work and the values of Grassroots Suicide Prevention is key.

For this role, you will need:

• A high standard of general education (A levels or equivalent) or proven relevant experience
• Experience in a customer-facing role with a strong focus on delivering excellent customer service
• Relevant office administration experience, working to a high standard in a fast-paced environment
• Ability to learn new digital systems quickly and follow standardised processes
• Ability to work effectively within a team and build positive working relationships with diverse staff, volunteers, and stakeholders
• Strong organisational skills with the ability to meet deadlines and respond positively to pressure
• Computer-literate with strong data input and keyboard skills
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Willingness to learn new IT systems and software relevant to the role
• Excellent communication skills with an interpersonal style that supports and engages staff, volunteers, and stakeholders

Bonus points for:

• Experience working in a charity environment
• Experience using CRM systems, digital platforms such online booking systems and email marketing and survey platforms
• Experience supporting training and event administration

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.

Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)

Hours of work: 4 days a week (28 hours)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us​

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support Coach role involves:

• Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
• Training and upskilling facilitators by helping run events and develop new resources
• Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships

At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.

About you

Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.

Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?

The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.

About Us

The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.

This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.

⸻

About the Role

As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:

 •  Fundraising & income generation – developing and securing grants, donations, and earned income

 •  Team leadership – line managing a small staff team and supporting a wide network of volunteers

 •  Stakeholder engagement – acting as the public face of the Society and deepening key partnerships

 •  Strategic planning – creating a 3-year vision and business plan for long-term sustainability

 •  Programme oversight – ensuring delivery of existing and new conservation and community projects

⸻

About You

We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:

 •  Proven fundraising experience (grants, trusts, individuals, corporates)

 •  Leadership skills with experience managing staff and/or volunteers

 •  Confidence in managing budgets and business planning

 •  Excellent communication and relationship-building skills

 •  A genuine passion for the countryside, community engagement, and conservation

Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.

⸻

What We Offer

 •  Flexible, home-based working (3 days/week)

 •  A supportive, purpose-driven team environment

 •  The chance to shape a unique, growing charity at a critical point in its evolution

We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live. 

You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

KEY RESPONSIBILITIES

• Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
• Supporting hosts with training, host support groups and staying in touch.
• Processing referrals and facilitating guest placements
• Building relationships with partner agencies 

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.

We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.

You will:

• Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
• Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
• Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
• Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
• Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
• Support the development of effective governance, technology and safeguarding practices across affiliates.
• Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.

About you:

You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.

• A strong track record of driving income growth and leading successful change initiatives.
• Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
• A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
• Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
• Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.

Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.

About us:

We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK. 

To apply:

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.

The Advice and Representation team plays a vital role in championing student voices and ensuring they receive the support they need throughout their university experience. The team provides independent academic and welfare advice, supports democratic processes, and facilitates student representation across the institution. By working closely with elected officers, Student Voice Leaders, and key stakeholders, the team ensures students are empowered to influence policies, shape their education, and access essential guidance when facing challenges. The team also works to create inclusive representation structures that represent the diverse needs of all student communities.

Role

The role ensures students receive high-quality, independent support and have a strong voice in shaping their university experience. The role oversees both the advice service and student representation structures, managing a team that delivers casework support, representation initiatives, and democratic engagement. This includes supporting elected officers, overseeing student feedback mechanisms, running democratic processes, and ensuring effective student advocacy within the university.

Main Responsibilities

· Ensure that all the teams’ activities are aligned, preventing overlaps and ensuring a cohesive approach to the Union's goals. This includes integrating officer priorities, team-specific projects, and broader Union objectives into a single, unified plan.

· Ensure the delivery of independent, student-centered advice services on academic and welfare issues, ensuring compliance with relevant policies and confidentiality standards. This includes the post holder providing advice and advocacy services.

· Track and analyse advice and representation trends, feeding insights to inform wider SU and University strategies.

· Deliver proactive academic advice, including running proactive advice stalls and supporting student leaders to deliver peer support.

· Oversee the delivery of wellbeing initiatives across a range of issues, including mental health, food poverty, period poverty, and drugs/alcohol, in collaboration with relevant departments as appropriate.

· Maintain and develop the BSU Essentials food bank, ensuring a smooth operation, food safety monitoring, collecting data on usage, encouraging donations, and providing additional support information to students.

· Support the design and run the implementation of the Student Voice Leaders (SVL) programme, ensuring they have appropriate training, support and guidance.

· Attend School Education and Student Experience Committees to support Student Voice Leaders in their duties.

· Develop and implement representation structures for Postgraduate Taught (PGT) and Postgraduate Research (PGR) students, ensuring their concerns and needs are appropriately represented at all levels of the Union.

· Coordinate student voice initiatives for key student groups with unique challenges, ensuring their voices are included and represented in key decision-making processes. This may include commuting students, matures students, students with disabilities.

· Support elected officers by providing relevant student feedback, training, and guidance to help them represent students effectively within the University and beyond.

· Support the Communities Officer and Representation Projects Coordinator in ensuring termly forums for student groups, ensuring representation and inclusion for those groups needing most support.

· Contribute to the development of the SU’s Big Plan, overseeing the delivery of relevant projects and ensuring the team plays an active role in its implementation.

· Ensure effective and inclusive student engagement with advice services and representation, focusing on underrepresented and diverse student communities.

Communication

· Regular detailed communication e.g. explaining complex information, handling highly confidential data

· Establish and maintain strong partnerships with relevant University departments and external partners. 

Decision Making

· Decision maker for department.

Budget Management

· Responsible for departmental income and expenditure.

Staff Management

· Responsible for the recruitment, induction and ongoing training of all team members, in close liaison with the HR Department. 

· Carry out team member’s formal and informal performance reviews. 

· Ensure any HR issues relating to staff members are dealt with promptly and reported to the HR department, seeking guidance when appropriate. 

· Be an active member of the Management team and provide constructive input into activities which fall outside of the remit of the role. 

· Be a leader and positive role model to staff and students. 

· Act as a representative for BSU within the University community.

General Duties

· Conduct yourself in a manner which adheres to the values of BSU at all times, displaying high standards of professionalism and service.

· Adhere to all BSU policies and procedures.

· Fully participate in your induction, personal and team development opportunities.

· Assist in key events and activities throughout the year e.g. open days, Freshers’ and Elections as required, some of which might fall outside of usual working hours.

· Undertake any other duties as may reasonably be expected given the qualifications and experience required for the role.

Job title: Co-Director

Status: Fixed Term Contract for 12 months

Location: Home based in London area

Report To: Founder of The Black Economists Network

Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays

Salary: Based on experience; £23- £25 per hour.

Full time salary                      £45,000-48,100 per annum:

Pro-rata’d to                           £9,568-10,400 per annum

Benefits: Pension, holiday scheme

About us:

The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.

Do you:

• Have a passion for our mission and have a commitment to social impact?
• Proven leadership or management experience
• Have the drive and experience to help us to develop our long-term strategy?
• Have strong decision making skills?
• Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
• Enjoy working with people from a range of different backgrounds?
• Want to make a difference?

Would you

• Like to be part of an organisation that is striving to increase the visibility of Black economists?
• Be comfortable dealing with legal, financial and regulatory requirements?

Are you:

• An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
•  A strong communicator who can break down barriers and build relationships?
• An engaging public speaker who can represent TBEN in front of a variety of audiences
• An experienced people manager who can build a successful, collaborative and supportive team environment?
• Flexible and adaptable and happy working in a range of different environments?

If so, this is the role for you……..

The opportunity:

We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation.  The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.

This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.

If you have:

Essential:

• Proven experience as an Economist or a field related to economics and related fields;
• Proven experience as a people manager who has recruited, nurtured and developed a successful team;
• Proven leadership and management experience
• Clear experience managing budgets, understanding funding cycles and financial reporting
• Excellent communication and relationship building skills;
• An in-depth understanding of – and a passion for – promoting diversity and inclusion;
• Experience of working collaboratively and making strategic decisions;
• Excellent organisational skills, multi-tasking and prioritising across multiple projects
• A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
• Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
• Right to work in the UK.

Desirable:

• Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
• Fundraising or partnership experience
• Experience securing grants
• Building strategy partnership
• Public speaking
• Strong financial acumen and understanding of non-profit funding models;
• Experience in event planning and management;
• Experience of working in the charity sector;
• Economics related qualification.

Does this sound like you?  We would love to hear from you. 

We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission

Closing date: Monday 4th August 2025

Join Our Team as our Apprenticeship Onboarding Specialist 

Lift Schools is a growing provider of high-quality, learner-focused apprenticeships in the education sector. We’re looking for a proactive and organised Apprenticeship Onboarding Specialist to guide new apprentices from enquiry to programme start, ensuring a smooth, compliant, and engaging onboarding journey.

About the Role

You’ll be the first point of contact for future apprentices, responsible for managing applications, conducting enrolment calls, supporting initial assessments, and ensuring all compliance documentation is complete and funding-ready.

What You’ll Need

• Experience in admin or customer service roles, working with multiple stakeholders
• Excellent verbal and written communication skills; essential for stakeholder management
• Strong organisational skills with high attention to detail
• Determination and tenacity to ensure timely onboarding
• A learner-focused mindset and ability to manage multiple onboarding journeys
• Confidence and experience using digital systems (Google Suite; learning or CRM platforms)
• Knowledge or experience of apprenticeship funding rules and compliance

As our apprenticeship provision grows it may become a possibility to offer this role as full time at a later stage.

Who are Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:
We will provide an excellent education to every child, in every classroom, every day.

With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.

We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.

Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.

Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

The role is due to commence: September 2025

Closing date: 3rd August 2025

Interview dates: 14th and 15th of August (online)

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. 

Justlife’s Vision

Making people's experience of temporary accommodation short, safe and healthy.

About this role

Justlife are excited to announce that we are recruiting a Community Support Worker in Brighton to join the Changing Futures Team within Brighton & Hove City Council. The post will be co-ordinated between Justlife and Homes & Adult Social Care, working with clients who would benefit from specialist tailored support.

You will work alongside Social Workers, a Domestic Violence and Abuse Worker, a Recovery Coordinator, Homeless Prevention Officers, as well as Peer Support Workers with lived experience. The teams is part of the wider Changing Futures Sussex Systems Change priority is to identify blocks and barriers in the system, recognising best practice and flexible working to overcome the challenges facing people with multiple disadvantage.

Multiple disadvantage or multiple complex needs is defined by the national Changing Futures Programme as people who experience three or more of: homelessness, current or historical offending, substance misuse, domestic abuse, and mental ill health.

Brighton & Hove has a unique demographic which makes it a challenging yet very rewarding place to work. Working closely with our partner agencies, we continue to be at the forefront of making a positive difference in challenging times. The Changing Futures Team aims to create an environment where individuals experiencing multiple complex needs, who repeatedly fall through the net of service provision, receive flexible, trauma informed, person-centred support. The service aims to enable positive changes in services; to make them better connected, and easier to access.

Community Support Workers within Changing Futures will be part of a multi-disciplinary team who will adopt a curious, creative and collaborate approach to service provision. We are looking for innovative thinkers and those that truly believe and practice a trauma informed approach.

Why does Justlife exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

• Our values guide our work and are very important to us:
• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Key terms and conditions

Job Title: Community Support Worker – Changing Futures

Hours: Full Time (37.5 hours per week)

Contract: Fixed term to 31st March 2026

Normal hrs to be worked: Monday to Friday, 9 - 5pm

Location: Brighton and Hove City Council

Salary: £29,894 per annum (Band 5.2)

Closing date for applications is midnight on 7th August. You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm on Monday 11th August 2025 please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Provisional dates for interview are w/c 18th August.

Justlife is an equal opportunities employer and considers all applications received.

Role Summary  

The role requires the use of specialist knowledge and relationship skills to influence clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and other agencies across the city. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners within the Changing Futures Multi-Disciplinary team, the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support clients with multiple disadvantage, often in a lone-working situation.  With a passion to work collaboratively with others for the good of our clients and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions “in the moment” to do the right thing to mitigate risk with clients can place high emotional demands on the job holder.  The role is highly reactive, unpredictable and at times, chaotic.  The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Job Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex clients to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to:

• Assisting them in addressing housing, financial, health or wellbeing need
• Accompanying them to appointments
• Collaborating with agencies within the Changing Futures partner agencies such as the local authority, primary health care housing providers and substance misuse services.
• Advocating on behalf of the service user to access medical care, housing and benefits.
• Maintaining regular contact, a listening ear and emotional support during times of crisis
• Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
• Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of clients.
• Support delivery of the activities programme where needed.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• To record all client data on the BTHINK System within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit clients, shopping or lifting office equipment.
• Oversee work streams within the project as directed by the Project Lead.

Service Development

• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide reports and case studies when requested.
• To be part of and contribute to the Changing Futures and Justlife staff teams, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

• Supporting the wider Changing Futures Programme to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Person Specification

Experience

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
• Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

• Care, empathy and skilled in dealing with emotionally vulnerable service users
• Excellent ability to engage with service users in an empowering manner
• Effective communication; written and oral skills
• Effective administrative and IT skills
• Excellent organisational skills

Knowledge

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
• An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal attributes

• A strong commitment to drive change for people experiencing multiple disadvantage
• Commitment to the values of Justlife
• Commitment to diversity and anti-oppressive practice in all areas of work
• Self-motivation, able to prioritise workload and operate without close guidance from a manager

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Job Title: Policy and Influencing Manager
Organisation: Kids
Location: Remote (with travel to London up to once a week for meetings)
Salary: £33,000–£35,000
Contract: Full-time or 4 days/week (Flexible working available)

Make change happen – for every child.

At Kids, we believe every child should have the opportunity to thrive – regardless of disability or circumstance. As our Policy and Influencing Manager, you’ll play a vital role in making this a reality. You’ll help shape policies that amplify the voices and experiences of disabled children and young people, turning insight into influence and ideas into action.

This is a unique opportunity to lead bold, evidence-based policy work that reflects the lived experiences of the families we support. Working closely with colleagues across the organisation and sector, you’ll inform decision-makers, respond to developments in the SEND landscape, and ensure that young people’s voices are at the heart of the change we seek.

We’re looking for a passionate and proactive policy professional who’s ready to help build something powerful – and lasting – at a critical time for SEND reform in the UK.

What you'll do

Policy & Influencing

• Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, and sector partners.
• Translate complex ideas into clear, persuasive communications that support positive change.
• Collaborate with our Youth Voice Manager to ensure our policy positions reflect the real experiences of the young people and families we support.
• Help deliver and monitor our policy and influencing strategy in collaboration with the Head of Policy, Voice and Influencing.

Research & Evidence

• Carry out high-quality research and analysis from both internal and external sources.
•  Centre the experiences and insights of disabled children, young people, and their families in policy solutions
• Monitor policy developments across the SEND landscape and lead on timely, evidence-led responses.
• Track progress against our influencing goals and ensure our actions remain targeted and impactful.

Engagement & Relationship Building

• Build strong relationships with decision-makers across government and the public sector.
• Support the Head of Policy, Voice and Influencing to plan and deliver our strategic external engagement plan in order to focus and drive our wider influencing work
• Represent Kids at meetings and events, including engaging MPs, civil servants, and other key influencers.
• Work closely with internal teams and front-line colleagues to ensure our influencing work is grounded in practice and informed by those delivering services.

Collaboration & Strategic Partnerships

• Work alongside the Head of Policy, Voice and Influencing and Youth Voice Manager to deliver our external engagement strategy including deputising at meetings when required.
• Support collaboration across teams to bring in parent, carer, and young person voices.
• Contribute to external coalitions and alliances – attending meetings, aligning with others’ work, and championing Kids' policy priorities.

What you'll bring

Essential Skills & Experience

• Proven experience in a policy role and demonstrable experience of using policy and evidence to influence outcomes– ideally within the disability sector.
• Strong understanding of the SEND system and related policies and legislation (through lived or professional experience).
• Excellent writing skills – able to craft persuasive policy briefings, consultation responses, and reports with clarity and purpose.
• Confident communicator, able to engage a range of audiences in person and in writing.
• Strong research and analytical skills – able to sift through evidence and develop insight-driven policy recommendations.
• Ability to build and manage relationships with senior stakeholders and external partners.
• Highly organised, adaptable, and comfortable working in a fast-paced, evolving environment.
• Passionate about inclusion, equity, and social justice – with a strong motivation to elevate the voices of disabled children and young people.

Why work at Kids?

We’re a mission-driven organisation, building a fairer world where all children have the opportunity to flourish. You’ll join a growing team in a pivotal role, helping to shape the future of policy and advocacy at Kids.

We’re committed to equity, diversity and inclusion, and we welcome applications from candidates of all backgrounds, identities, and experiences. We’re especially keen to hear from people with lived experience of disability or SEND, either personally or within your family or community.

Ready to create change that counts?
Apply now and help us influence a better, more inclusive future for disabled children and young people.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly