Volunteer development manager jobs in acomb, york
Homebased in Wales - The Vale of Glamorgan · Pembrokeshire · Wrexham · Newport · Swansea · Bangor · Cardiff · Gwynedd
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support covering Wales, Overseas, Northern Ireland and the Republic of Ireland to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns and promoting SSAFA’s fundraising initiatives and services across Wales, Overseas locations, Northern Ireland and the Republic of Ireland. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in Wales, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Tuesday 13 May 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.




Join Our Team!
The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Casework and Research Manager will lead Humanists International's efforts in supporting Humanists at Risk through strategic engagement, research, and the management of key publications, particularly the Freedom of Thought Report. This role involves coordinating all Humanists at Risk support in accordance with the organization's new two-tiered strategy (https://humanists.international/blog/a-necessary-evolution-in-our-support-for-humanists-at-risk/), direct liaison with stakeholders, contributing to organizational strategy, and line management responsibilities.
Key Responsibilities:
-
Coordinate and oversee the delivery of General Support to Humanists International's Members and Associates worldwide, including the provision of advice, guidance, and signposting to relevant resources.
-
Coordinate the provision of direct, individualized casework support to leaders and officers of Humanists International's Member and Associate organizations who are facing significant risk due to their humanist activities or identity. This includes assessing needs, developing support plans, and ensuring timely and effective intervention.
-
Develop and implement training programs for members and associates to enhance their capacity to support humanists at risk within their communities.
-
Foster and strengthen partnerships with other human rights organizations to maximize the collective impact of our support efforts.
-
Contribute to the development and maintenance of a comprehensive online resource library providing information on safety, security, advocacy, and support for humanists globally.
-
Liaise and collaborate with staff in other humanist organizations to ensure coordinated and effective support for individuals at risk, aligning efforts with the new strategic framework.
-
Develop and deliver fortnightly briefings to internal staff on relevant casework and risk-related matters, including updates on the implementation of the new support tiers.
-
Prepare and present regular reports, statistical analyses, and updates on Humanists at Risk, and the effectiveness of the new support strategy, to the CEO and Board of Directors.
-
Represent Humanists International at key stakeholder meetings, including platforms such as the EU Temporary Relocation Platform, building and maintaining effective relationships while articulating our revised approach to support.
-
Lead the collection of compelling testimony and documentation for the Humanists at Risk campaign and the Freedom of Thought Report.
-
Manage, edit, and oversee the entire production cycle of the Freedom of Thought Report, ensuring its accuracy, quality, and timely publication.
-
Provide overall project management and strategic direction for the Freedom of Thought Report, including budget oversight and timeline management.
-
Work collaboratively with the Fundraising and Communications Officer to ensure the research and findings effectively inform fundraising and public awareness initiatives.
-
Directly line-manage and mentor the Freedom of Thought Report Researcher, providing guidance and support to ensure high-quality research output.
-
Act as a representative for their area of work on the Management Team, actively contributing to strategic planning, policy development, best practice implementation, budgeting processes, and organizational decision-making, particularly in relation to the Humanists at Risk program.
-
Manage and monitor relevant project budgets, ensuring responsible and effective resource allocation for both general support initiatives and any limited individual casework.
-
Provide direct line management to staff, consultants, paid interns, and volunteers as required, fostering a productive and supportive working environment.
-
Attend relevant conferences, seminars, and other events to raise awareness of the challenges faced by Humanists at Risk and promote Humanists International's work, clearly articulating our new strategic approach to support.
Person Specification:
Essential:
-
Education: A Master's degree in International Law, International Relations, Human Rights, or a closely related field; OR a Bachelor's degree in a relevant field with a minimum of 3 years of demonstrable experience in a related role.
-
Strategic Understanding: A clear understanding of strategic planning and the ability to implement organizational strategies within their area of work.
-
Legal Expertise: Excellent understanding of international human rights law, and refugee and asylum law and frameworks.
-
Communication Skills: Exceptional written communication skills and an excellent command of English (native or near-native proficiency).
-
Language Skills: Fluency in other languages, particularly French, Spanish, or Arabic, is a significant asset.
-
Casework Coordination/Management Experience: Proven experience in coordinating or managing casework or support programs, ideally within a human rights, equality, or asylum-related context.
-
NGO Knowledge: A strong understanding of the landscape of international non-governmental organizations, their roles, and their operational scope.
-
Analytical and Synthesis Skills: Demonstrated ability to synthesize complex information from various sources and communicate it clearly and effectively to both specialist and non-specialist audiences.
-
Analytical Skills: Excellent analytical and problem-solving skills.
-
Research and Drafting Skills: Strong research, analytical, and drafting skills with a proven ability to produce high-quality written materials.
Desired:
-
Humanist Knowledge: Experience with or a strong understanding of humanism and the role and objectives of humanist organizations.
-
Alignment with Values: Excellent understanding of, and demonstrable sympathy with, the philosophy, values, and policies of Humanists International.
-
Organizational Skills: Highly organized, efficient, and able to work independently, managing multiple priorities effectively.
- Communication Style: A clear, persuasive, and confident communicator with strong interpersonal skills.
The client requests no contact from agencies or media sales.
Strategic Volunteer Lead
We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Strategic Volunteer Lead
Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.
Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)
Contract: 18-month Fixed Term contract
Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon Wednesday 14 May
First stage interviews (virtual): Friday 23 May 2025
Second stage interviews (in-person in Wigan): Tuesday 3 June 2025
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.
You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.
About You
You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
-
Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
-
Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
-
Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
-
Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
-
Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.
To inspire and empower Black communities to embrace cycling as a pathway to healthier and more active lives, whilst fostering unity and social impact.
The client requests no contact from agencies or media sales.
Philanthropy Key Relationships Manager
We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.
Position: Key Relationships Manager
Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London.
Hours: Full-time
Salary: £37,000 to £41,000 per annum
Contract: Permanent
Closing Date: 11 May 2025
The Role
With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.
About You
You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.
With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.
You will have:
• Evidence of strong influencing and negotiating skills
• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project
• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level
• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales
• The ability to confidently present to and communicate with a wide range of stakeholders
• An understanding of what drives and motivates potential and existing Christian supporters
If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.
About the role
In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.
Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.
Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.
The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.
About the team
With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.
The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.
You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,
The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.
About you
You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.
You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.
You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.
About the role
In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.
Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.
Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.
The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.
About the team
With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.
The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.
You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,
The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.
About you
You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.
You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.
You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Job offer – Communications Manager (Digital and Social Media)
Location: Home-based/Remote. Must be based in the UK, Germany or Spain
Travel required: 25 days / year (approx.)
Deadline for applications: 9 May 2025
Applications without cover letter and writing sample will be automatically rejected.
Myeloma Patients Europe (MPE) is offering an exciting position as Communications Manager (Digital and Social Media) in a dynamic European non-profit patient advocacy organisation. This role will help deliver the MPE communications strategy, providing both strategic and operational support across the organisation, and ensuring that MPE is increasing our reach and impact to improve the lives and experiences of myeloma patients.
As Communications Manager (Digital and Social Media), you will work with the Head of Communications and other key staff across to the organisation to:
- Implement MPE communications strategy, monitor and improve MPE reach, and increase impact with key stakeholders
- Develop and disseminate strong and relevant messaging for key stakeholders
- Monitor and evaluate our performance and reach across digital and social communications channels
This will include working on the following core activities and tasks:
Digital communications (40%)
- Writing, editing and updating content for the MPE website (i.e. using WordPress, Elementor and other content management systems)
- Developing written and graphic content for MPE programme specific websites (such as MPE Navigator and Myeloma Access Atlas)
- Collaborating with relevant MPE staff on digital content development and publication
- Designing educational and promotional materials including leaflets, reports, patient materials, campaign materials and social media adverts/cards/images
- Supporting the Head of Communications with the development and management of monthly E-newsletter content, webinars and other relevant communications activities
- Developing multi-media communications campaigns
Social media (40%)
- Leading MPE social media and content planning, maintaining and developing our content so that it engages our audiences, supports our messaging and strategic goals
- Managing MPE social media sites – LinkedIn, Facebook, etc, monitoring and advising on ways to increase reach
- Developing an annual content calendar reflecting significant internal and external events
Video filming and editing (15%)
- Supporting development of interview content with stakeholders (such as doctors, patients and other stakeholders)
- Video filming at various events, including medical congresses and the MPE Annual Masterclass
- Video editing and dissemination
Other (5%)
- Staff meetings, annual events, providing communications support to MPE team and other ad hoc communications tasks as required.
About you:
Essential
- Minimum of four years of relevant professional experience in communications role or equivalent
- Demonstrable experience of writing and developing communications content , social media posts, news stories and articles (this will be tested at interview)
- Experience of stakeholder engagement and increasing reach of an organisation via communications channels
- Ability to explain and communicate complex topics to diverse and lay audiences
- Basic digital design skills
- Excellence in writing, proofreading and editing in English. The ideal candidate will be a native English speaker
- Editorial and storytelling skills
- Strong knowledge of social media channels and ability to use analytics tools
- Experience using WordPress and/or other content management systems
- Self-motivating, flexible approach and ability to work with an international team in a virtual setting
Desirable
- Relevant degree in communications, English or comparable
- Design expertise and ability to use Adobe software (InDesign, Illustrator, Photoshop and Premiere) as well as other platforms such as Canva or PowToon
- Experience of video filming and edition
- Experience in patient advocacy or non-profit healthcare organisation
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is an umbrella organisation of myeloma and AL amyloidosis patient groups across Europe. MPE currently has 52 members based in 33 countries. The mission of the organisation is to drive advocacy by empowering the myeloma community through research, education and collaboration. We achieve this through a team of dedicated staff, volunteers, members who work to accomplish our strategic goals:
- Drive improvements in access to timely diagnosis, optimal treatment and care
- Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
- Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
- Amplify the influence and impact of MPE and its initiatives.
Learn more about our programmes: ww w. mpeurope. org
If you wish to apply, please send your CV, cover letter as well as a short writing sample to recruitment @ mpeurope. org.
The cover letter should ideally be no longer than 1 page
The writing shample should be e.g., a press release, article, newsletter or samples of social media content/posts.
Applications without the cover letter and writing sample will be automatically rejected.
The deadline for applications is 9 May 2025 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions, please also do not hesitate to contact us at recruitment @ mpeurope. org
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
----------------------------------------------------------------------------------
Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)
This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.
The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for Worcestershire. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the Regional Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.
You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential – we’re really looking for someone who is committed to the cause and excited to connect with others.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be expected to travel regularly in the course of your work including regularly round Worcestershire. You will be contracted to your home address, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Role Summary:
This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.
Key Responsibilities and Duties:
- Oversee day-to-day accounting and financial controls
- Prepare monthly management accounts, reports, and financial statements
- Responsible for development of management reporting
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Manage payroll, tax returns, and financial reporting for funders
- Support the Business and Finance Director in preparing annual budgets and forecasts.
- Support the Business and Finance Director with the annual audit process
The client requests no contact from agencies or media sales.
About This Job
We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.
This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!
Responsibilities
· Provide direct support to cadet units, assisting with system queries and problem-solving.
· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.
· Collaborate with stakeholders to understand their needs and support digital solutions.
· Identify and report system bugs to the development team.
· Produce clear and effective user guidance materials.
· Generate reports using Oracle Analytics to support decision-making.
· Undertake additional tasks as required.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.