Volunteer development officer jobs in lambeth, greater london

About The Role

Are you a resourceful digital all-rounder with a solid understanding of how websites work behind the scenes? We’re looking for a confident Digital Operations Officer to become our primary CMS super-user and content editor, someone who can manage day-to-day publishing tasks while also getting stuck into wider UX, form building, QA and platform operations. This is a great opportunity to play a key part in supporting the digital presence of one of the UK’s best-known charities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll work closely with colleagues across RBL to support content creation and updates, manage technical developments, and contribute to large-scale digital projects, including the upcoming rebuild of our main websites. Proficiency in HTML and a working knowledge of CSS are key for this role, and while JavaScript isn’t essential, it would be a welcome bonus. You’ll be joining a busy, supportive team where no two days are the same, and where your input will have a visible impact across the organisation.

This is a great role for someone who’s looking to deepen their digital experience in a hands-on, collaborative environment – whether it’s working with external developers, editing multimedia content, reviewing analytics or helping improve the user journey across our platforms. If you enjoy variety, problem-solving and seeing the results of your work come to life, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible..

We're looking for an organised, confident and resilient Senior Information Governance Officer to join our Performance Team located at our Head Office in Islington.

£42,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The role will be 7 hours per day, Monday to Friday.

Applicants should attach a cover letter to their CV that demonstrates how their skills and experience will meet our requirements and add value to the team. Please note: those who use AI to generate their covering letter will be rejected.

Interviews will be held between 8th and 10th October 2025.

We offer hybrid working with a minimum of two days per week based in the office.

What you'll do:
- Maintain and update the Look Ahead's Information Asset Register, RoPA and other key governance documentation.
- Support the Information Governance Manager in delivering the annual work programme and reporting to the Information Governance Group.
- Conduct audits and risk assessments of data processing activities and ensure appropriate controls are in place.
- Lead on the implementation and monitoring of information governance policies and procedures across the organisation.
- Monitor compliance with Look Ahead's IG policies and relevant legislation, escalating issues where necessary.

The postholder will
- Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
- Perform other reasonable duties commensurate with the role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Have effective communication skills and a positive approach
- Enjoy working as part of a small team but able to work on their own initiative
- Be willing to learn and keen to improve and embed robust IG processes throughout Look Ahead
- Be prepared to travel to different services to provide support and monitor compliance

What you'll bring:
Essential:
Skills
- Close attention to detail
- High level of accuracy in their literacy and numeracy
- Effective communication skills
- Good IT skills
- Ability to manage competing demands, prioritise and meet deadlines
- Ability to work on own initiative and exercise own judgment with discretion
Experience
- Previous information governance experience
- Handling data subject requests and applying exemptions when appropriate
- Managing personal data breaches
- Supporting managers to complete DPIAs or legitimate interests' assessments
- Experience of dealing with complex and confidential issues
- Developing and delivering information governance training
- Maintaining accurate records and logs

Desirable:
Skills
- Data Protection Practitioner qualification
- Evidence of continuous professional development
- Intermediate skills in MS Office applications e.g. Word, Excel, and PowerPoint

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About the opportunity

The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.

As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers

You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
 

Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026. 
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.

Duties and responsibilities

• Process DBS checks for volunteers (training provided). 
• Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
• Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
• Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning. 
• Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
• Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
• Previous professional experience handling sensitive personal information appropriately.
• Proficiency in using Google Workspace.
• Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
• Evidence of adapting quickly to using a CRM system.

You will likely be more successful in this role if you have: 

• Experience managing DBS applications, including supporting applicants with inquiries.
• Experience using Salesforce CRM for administration.
• Experience using Zoom to schedule online events.

Job Title: Cathedral Safeguarding Officer

Reports to: Canon Precentor

Key Relationships: As part of their role, the CSO will work closely with the Cathedral Safeguarding Lead (Canon Precentor), the Diocesan Safeguarding Team including the Diocesan Safeguarding Advisory Panel (DSAP) and the Diocesan Safeguarding Executive Committee (SEC); volunteer cathedral safeguarding representatives (CRs); all other relevant stakeholders including Director of Music, Chapter, Residentiary Canons, staff, the Senior Leadership Team and Cathedral Safeguarding Committee. In addition, the post-holder will work with all relevant external agencies, e.g., CofE National Safeguarding Team (NST), Police and Probation services, local authorities, Domestic Abuse Services.

Start Date: ASAP

Salary: £30,000 (£50,000 pro-rata)

Hours of Work: 21 hours per week – over 3 days

How to apply: Please complete the application form by Friday 19th September at 5pm.

Interviews: Wednesday 1st October.

Introduction to the Cathedral

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Our Vision & Values

Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage.

Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are:

Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul.

Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.

Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.

Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.

Our Values

Integrity, Kindness, Justice, Courage

Role Overview

The role of the Cathedral Safeguarding Officer is to maintain and build on the strong culture of safeguarding at Southwark Cathedral and carry out an effective safeguarding role as a key visible member of the Cathedral team. The role holder will promote awareness and understanding throughout the Cathedral community (staff, volunteers and worshippers) of the needs of children and vulnerable adults and actively promote the philosophy that their interests are paramount.

The successful applicant will be responsible for the development and implementation of Cathedral safeguarding arrangements, good practice, policy and training. The Cathedral Safeguarding Officer will make sure that safeguarding risks are appropriately managed and ensure that the Cathedral is applying any emerging national policies, procedures and best practice so that our ways of working continue to remain current.

NB: The successful applicant will play a leading role in the preparation for the upcoming INEQE safeguarding audit of Southwark Cathedral and Southwark Diocese scheduled June 2026. They will be supported in this aim by the appointed INEQE action group.

The role carries responsibility for safeguarding casework, including ensuring that allegations of abuse are promptly and appropriately handled, and where appropriate referred to the statutory authorities. Further, the role holder will effectively communicate and engage with survivors and victims of abuse.

The Cathedral Safeguarding Officer will advise the Cathedral on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops. They will be supported in their role by three experienced volunteer cathedral safeguarding representatives who offer knowledge and experience of the cathedral. They will work collaboratively with peers in the Diocese and the National Safeguarding Team.

Main Duties and Responsibilities

Key Duties

1. To lead the Cathedral’s work on the following National Standards:

· Organisational culture, leadership and capacity - Church bodies have safe and healthy cultures, effective leadership, resourcing and scrutiny arrangements necessary to deliver high-quality safeguarding practices and outcomes.

· Prevention - Church bodies have in place a planned range of measures which together are effective in preventing abuse in their context.

· Responding to and managing risk - Risk assessments, safety plans and associated processes are of a high quality and result in positive outcomes. The assessment and management of risk is underpinned by effective partnership working.

· Victims and survivors - Victims and survivors experience the timeliness and quality of Church bodies' responses to disclosures, and their subsequent support, as positively meeting their needs, including their search for justice and helping their healing process.

· Learning, supervision and support – All those engaged in safeguarding-related activity in Church bodies receive the type and level of learning, professional development, support and supervision necessary to respond to safeguarding situations, victims and survivors, and respondents, effectively.

2. To provide in person safeguarding training for Cathedral volunteers & staff.

3. To work closely with the Director of Music and the Sub-Dean to ensure that the children and young people in the cathedral choirs and Sunday school are effectively safeguarded

4. To be responsible for recording, investigating and managing all Safeguarding concerns;

5. To assist the CSL with production of monthly and annual safeguarding reports and to attend Chapter (as required) and Committee Meetings (as directed).

6. To assist in the production of risk assessments, policies and procedures where there are safeguarding aspects to them.

7. To provide advice in relation to obtaining criminal record checks (DBSs) for staff and volunteers.

8. To work collaboratively with the National Safeguarding Team (NST) and other Church of England Safeguarding Officers and attend national safeguarding events and activities as required.

9. To engage in professional supervision and quality assurance provided by the relevant NST Regional Safeguarding Lead.

Other responsibilities:

10. To participate in performance reviews and appraisals

11. To ensure that professional skills are regularly updated through participation in training and development activities

12. Any other duties and responsibilities as may be required by Chapter.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

About the Role

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.

This role also provides valuable practical experience in providing emotional support to vulnerable people.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

Closing date:  Midday Wednesday 24th September 2025

To apply: Please complete your application before the closing date, addressing all areas on the person  specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Job Description

1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.

2. On shift, creating a safe and supportive team environment with SANE volunteers.

3. Providing debriefing and support to volunteers following their work with callers.

4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.

5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.

6. Recording work in accordance with SANE’s organisational systems.

7. Always working within SANE’s values, policies and procedural guidelines.

8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.

9. Understanding and working within SANE’s safeguarding framework.

10.  Ensuring all work is in line with the Equality Act.

11.  Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.

12.  Ensuring that any issues or concerns are logged and discussed with a Services team manager.

13.  Attending supervisions and appraisals and contributing to team meetings.

14.  Having a commitment to personal, volunteer and team development and your own well-being. 

15.  Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.

16.  Undertaking any other duties commensurate with this role.

 
Person Specification

Experience

1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential

2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable

3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable

4. Experience of providing high-quality written and verbal support to people asking for help. Essential
 

Knowledge and Qualifications

5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
 

Personal Qualities

6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential

7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential

8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential

9. A work ethos underpinned by a commitment to equality and diversity. Essential

10.  An understanding of and ability to work within appropriate professional boundaries Essential

Skills

11.  Excellent interpersonal and communication skills – both verbally and in writing. Essential

12.  Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential

13.  Able to work independently, flexibly, and also collaboratively within a team. Essential

14.  Good self-awareness. Essential

15.  Effective organisational and planning skills.  Essential

16.  Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

Closing date: Tuesday 30 September 2025

Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)

For more information about us visit our website.

Help shape national debates on justice and champion the voice of magistrates.

We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.

The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.

This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.

You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.

We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world’s largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life – reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Curatorial Officer will be responsible for the museum’s curatorial activities, with a specific focus on achieving the required collection management standards for Museum Accreditation with the Arts Council by August 2026. This will include developing curatorial policies following Spectrum guidelines. There will also be opportunities to develop interpretive materials to enhance visitor understanding and appreciation of the triple expansion engines and our collections, to foster relationships with local communities and to provide training and support to volunteers on collections management and interpretation. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Volunteer Coordinator (two days per week). The Curatorial Officer will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site.

Qualifications and Skills:

Experience in museum curation and working to collections management policies and procedures normally found in an Accredited museum

Experience of using spreadsheets and/or other collections management software

Knowledge of Arts Council Accreditation requirements and standards.

Strong organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team, including with volunteers

Personal Attributes:

Passionate about museums and their role in society

Detail-oriented and committed to maintaining high standards

Proactive and able to manage multiple tasks

Enthusiastic about visitor engagement and learning

The role involves working with our collections and archives, which are located in areas of the Engine House accessible only via steep stairs due to the historic nature of the building. We will make reasonable adjustments to accommodate candidates wherever possible but please let us know if you have any specific access requirements.

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

General Responsibilities:

• Access and work within Bild’s policies and procedures. 

• Attend internal cycle of team meetings relevant to this role. 

• Engage with line management, supervision (where appropriate) and appraisal process. 

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential. 

• Take responsibility for personal learning and development with support from line manager. 

• Work in a manner that facilitates equal opportunities and inclusion for all. 

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work. 

• Maintain health and safety and risk awareness for self and others across the organisation. 

• Undertake any other duties that Bild may require within the remit of this role. 

About Child’s i Foundation

Child’s i Foundation is a small but mighty social impact organisation that started in Uganda and now has a growing global footprint. We work with communities, caregivers, and individuals with lived experience to co-create and scale sustainable alternatives to institutional care. We address the root causes of family separation and demonstrate that every child belongs in a safe and loving family, not in an orphanage.

Purpose of the Role

The Business Development Lead will play a critical role in driving the financial sustainability of Child’s i Foundation. This person will lead efforts to secure new income, grow existing partnerships, and strengthen supporter engagement. This role combines strategy and execution and is ideal for someone with a passion for social justice, a flair for building relationships, and experience in both fundraising and donor communications. The role will report into our Chief Executive Officer. 

Key Responsibilities
Business Development & Income Generation

• Develop and execute the fundraising and income generation strategy across diverse streams including:
  • ​Trusts and Foundations
  • Corporate Partnerships
  • Major Donors
  • Regular Giving
  • Campaigns and Events (UK & Uganda)
  • Track investment in partnership with Finance Manager
• Identify and cultivate new funding opportunities aligned with Child's i mission, values and strategic objectives. 
• Lead proposal writing, donor reporting and relationship management for high-value funders and partners.
• Work closely with the CEO and Board to unlock networks and steward strategic relationships

​Supporter Engagement & Communications

• Oversee supporter care and stewardship, ensuring timely acknowledgements and meaningful engagement.
• Manage and work with the comms team to develop content for digital fundraising platforms (website, social media, and email).
• Guide the comms team to develop compelling supporter journeys and storytelling that reflect the voices of communities we work with.
• Oversee the development of newsletters and donor communications that build long-term loyalty.

Operational Fundraising Management

• Oversee donation processing, database management, and tracking of fundraising KPIs.
• Coordinate with UK and Uganda teams to align messaging, campaigns, and compliance.
• Provide strategic oversight of volunteer-led and community fundraising initiatives.

Team Collaboration & Leadership

• Line manage junior fundraising support if applicable.
• Work collaboratively with programme, comms, finance, and impact teams to ensure donor requirements are met and learning is shared.
• Contribute to organisational learning on ethical fundraising, locally-led development, and shifting power to communities.

Person Specification

Essential

• Proven experience in business development and fundraising (minimum 3 years), ideally in the social impact or NGO sector. 
• Track record of securing income from trusts, foundations, or major donors.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives.
• Strong relationship-building skills, from individual supporters to institutional donors.
• Organised, proactive, and adaptable, able to juggle multiple priorities in a small, fast-moving team.
• Commitment to Child’s i’s values and vision, and to ethical fundraising grounded in dignity and equity.

Desirable

• Experience working in East Africa or with Global South-led organisations.
• Familiarity and confidence with use of CRM systems. We use Beacon. 
• Understanding of child protection, care reform, or community development sectors.

What We Offer

• A chance to make a tangible difference in the lives of children and families.
• Flexible and supportive working environment.
• Opportunity to be part of a globally respected, locally rooted team shaping the future of child care in Africa and beyond
• 25 days of holiday entitlement 
• Contributory Pension

Normal office hours are 9:30am to 5:30pm (with one hour for lunch), but flexibility will be required

We are open to part-time working requests.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

 

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The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.

Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.

This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.

The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice. 

Are you someone who believes that the unique power of sport positively impacts the lives of disabled people?

We're seeking a Senior Partnerships Officer to help us expand our Coaching and Training offerings. In this dynamic role, you'll be the driving force behind forming new partnerships and strengthening existing networks. You’ll also manage exciting collaborations and think creatively about community sports development and its impact, helping shape opportunities that truly make a difference.

You will identify opportunities by generating leads, attending events, and engaging stakeholders to grow. You’ll have the chance to work across our project portfolio, delivering outcomes for our partners and funders, including Nike and London Sport.

Through line-managing our Workforce Development Officer, you will oversee the development of our talented and inspiring workforce, who are vital to our success.

You will play a key part in generating unrestricted funding to support our core operations and initiatives. Contributing to our “Enrich” strategic strand, a central focus will be fostering trust within the communities we serve, enriching the experiences of disabled people.

The role addresses gaps in delivery to meet the needs of underserved communities, supports the development of coaches by creating paid opportunities and mentorship for disabled coaches, and promotes awareness and attendance at our Community Clubs.

Working closely with the Head of Service Delivery, you’ll help shape the future by developing sustainable pipelines for growth, while playing your part in responding to enquiries as a valued member of our friendly team.

We’re looking for someone with a growth mindset who thrives within a small and inclusive delivery team. A positive team oriented attitude is key. We encourage applications from individuals of all backgrounds who may not meet every qualification but are passionate about the role and bring relevant skills and experience.

If you are excited about the position of Senior Partnerships Officer, we would love to hear from you.

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group.