Volunteer development officer jobs in london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're thrilled to be partnering with Christian charity Young Life International, a charity that believes in the power and potential of young people and helps them find hope and purpose. Their work begins with caring adults who meet young people right where they are, offering genuine friendship, a listening ear, and a heart for what really matters to them. By showing up with consistency, kindness and unconditional support, Young Life leaders help young people discover that their lives are full of worth, meaning and purpose. With fun, adventure, and authentic relationships, they create safe spaces where hope can take root. Through these trusted relationships, they gently earn the opportunity to share with young people the life-changing message of God’s love for them.
Young Life has been working with young people in communities across the UK and Ireland, and over the past five years, the London Team has grown from a few staff serving one borough to 12 staff and 63 volunteer leaders supporting over 1,000 young people across 11 boroughs.
We are seeking a passionate London Director of Development to build and develop meaningful relationships, initially with London-based high-net-worth individuals, securing significant funding to grow Young Life International's impact on young people in London and beyond. This is an exciting opportunity to play a pivotal role in expanding a mission-driven charity's capacity to transform young lives.
In this influential brand new role, you'll develop an active portfolio of major donors and potential major donors, working towards establishing new funding each fiscal year including annual and multi-year commitments. You'll cultivate relationships with high-net-worth individuals and major trusts, represent Young Life in high-level meetings and networking events, and plan impactful vision events to inspire and engage supporters. Working collaboratively with senior management and fundraising colleagues, you'll connect donor interests with different aspects of Young Life's mission, inviting supporters to experience first-hand the life-changing work being done. You'll also lead on securing grants from key UK trusts and oversee an effective stewardship process to retain and grow donor support.
With the potential for wider influence across the UK and Europe, you'll lead by example in donor stewardship, train the wider team, and play a key role in expanding Young Life International's philanthropy efforts.
The successful candidate must be able to demonstrate:
- Proven ability to build strong relationships with major donors and secure funding in the range of £10,000+
- Experience in securing multi-year funding from trusts, foundations, and institutional donors
- Ability to organise and deliver high-quality vision events to enable prospects to hear the case for support
- Leadership experience, capable of managing a high-performing team
This is a unique opportunity for a practicing Christian to combine strategic fundraising expertise with a passion for youth mission. You'll be part of a team that believes every young person deserves to be safe, loved and supported, helping young people in London discover hope and purpose through Jesus.
DBS Requirement: Enhanced and a PVG (due to camp in Scotland)
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Young Life Statement of Faith.
Location: Hybrid – Ideally in London at least 3 days per week
Closing date: Sunday 23rd November 2025
Charisma vetting interviews must be completed by: Tuesday 25th November 2025
First stage interviews with Young Life International (Virtual): w/c 1st December 2025
Final stage interviews with Young Life International (In-person): w/c 8th December 2025
Introducing adolescents to Jesus Christ and helping them grow in their faith.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference: BfN2026/45
Job Title: Finance Officer
Salary: £15.73 per hour
Number of Posts: 1
Type of Contract: Permanent
Start Date: ASAP Start
Hours of Work: 28 per week
Working Pattern: Can be flexible, Must work Monday and Thursday
Work Location: Remote
Responsible to: Finance Manager
Closing Date: Shortlisting will take place as applications are submitted with official closing date being 11/11/2025.
Proposed Interview Date: 12/11/2025 and 14/11/2025
Job Information: We are seeking a detail oriented and dedicated bookkeeper to join our finance team. The ideal candidate will have a solid background in bookkeeping, excellent organisational skills and a passion for making a difference in the community. In this role you will be responsible for maintaining accurate financial records, processing transactions and preparing financial reports. If you are looking to apply your financial expertise in a meaningful way , we invite you to join us in making a positive impact
The client requests no contact from agencies or media sales.
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
The client requests no contact from agencies or media sales.
Salary: Officer, Band C Level 1, £33,290- £35,289 per annum equivalent (depending on experience and skill level)
Contract length: 0.6FTE (3 days per week) for 3 years from January 2026
Location: Thames21 Head Office, Central London and at other Thames21 offices in London, as required and throughout the River Roding Catchment.
Responsible to: Thames21 Engagement Programme Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Purpose of the job
We are seeking a skilled engagement officer to deliver an innovative programme of community-led river engagement activities in and surrounding the River Roding as part of a project funded by The National Lottery Heritage Fund, ‘The Roding Rises’. This role will engage with groups from the urban and rural reaches of the river Roding catchment to co-design activities that support the delivery of The Roding Rises activity plan and encourage participants along an engagement pathway from awareness to participation and independent action. This role offers the post holder the opportunity to make a difference in diverse areas of London, with varying challenges and a range of ambitions.
The key skill for this role is being able to connect with and bring people together. The project relies on creating strong networks of grassroots organisations, community leaders and representatives from the public and private sectors, including councillors and politicians.
The key value for this role is curiosity. Being interested in people, able to ask questions, listen, and encourage them to get involved in whatever way they are able, will help you succeed.
You’ll thrive in this role if you can identify the strengths and assets of communities and individuals and create opportunities for them to flourish. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces.
A typical day is likely to involve keeping on track with what’s happening across the Roding catchment, meeting with key partners, being alert to upcoming network meetings, or delivering community events or activities. You might be working from home, or out of our offices in Bow or Guildhall, or be out and about with a community group or local organisation, co-producing an engagement event.
You might be posting on social media or updating the web page. You may be working on strategic, long-term plans to share the learnings from the project. You’ll be thinking both big and small on any given day!
Diversity
We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences. This role is primarily about community engagement. For that reason, while an interest in environmental issues is essential, experience of working in the environmental sector is not required.
Main duties and responsibilities
1. Work with The Roding Rises Project Team, local community organisations and representatives to co-produce and deliver an inclusive and culturally relevant programme of 21 events and activities over the three-year life of the project as part of the River Connections programme of events within The Roding Rises activity plan.
2. Work with The Roding Rises Project Manager to oversee the successful delivery of the externally contracted River Testimonies and Roding Arts and Walking Festival and community co-development aspects of the Roding Masterplan.
3. Support community groups and partners with community-focused applications to the Roding grants scheme
4. In partnership with colleagues, conduct inclusive outreach activities that will engage a wide diversity of people with a range of backgrounds and life experiences, from both rural and urban areas in our core locations.
5. Build a catchment-wide community network, uploading details to Thames21’s CRM system in line with GDPR.
6. Collect and record qualitative and quantitative data on events and activities run, including written and verbal feedback from partners and participants, photos and numbers of attendees, keeping to GDPR requirements. Evaluate this information to develop the methods for engagement and inform future activities.
7. Carry out the administrative duties to run events, including conducting risk assessments and method statements, managing event registrations, liaising with local councils and community groups and maintaining and managing event equipment.
- Work with the Thames21 Training Officer to establish a group of volunteers who are trained in Thames21’s modules to maintain and monitor local sites. Includes supporting existing volunteers and assisting with building their capacity so groups become autonomous.
- Represent Thames21 and The Roding Rises at relevant local forums and proactively recruit volunteers through in-person engagement events.
- Maintain clear records of progress, ensure all administration and statistical information is kept up to date,
- Work with Thames21’s Communications Team to promote the project, celebrate its achievements and learnings; ensure key milestones are recognised, funders are acknowledged, and volunteer opportunities are publicised.
- Attend Thames21 Team Meetings and liaise with other Thames21 staff.
This job description cannot cover every issue or task that may arise at various times within the post, and the post-holder will be expected to carry out other reasonable duties from time to time that are broadly consistent with other Thames21 activities and those outlined in this document.
For more information and how to apply, please see the attached job description.
The client requests no contact from agencies or media sales.
Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working
Salary: £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent
Start date: As soon as possible
Are you ready to lead global fundraising initiatives that transform young lives through education?
UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network.
This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth.
Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact.
If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact.
Join us and help advance a movement that transforms lives and communities around the world.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
- Explain why you want to join UWC International, and specify your preferred location.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above, will not be considered.
Deadline for application: 11.59 AM (UK time) on 16 November 2025
Interview and/or assessment dates:
- First round interviews on 21 and 24 November
- Assignment scheduled on 28 November (remote)
- Second round interviews will be held on 1 and 2 December 2025
For further information on this opportunity, please see the detailed job description attached.
Safeguarding statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
- Play a pivotal role in shaping the organisation's data and digital strategy.
- Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
- Take full ownership of the Gravity Forms to Donorfy Custom API integration.
- Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
- Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
- Possess a strong understanding of frontend and backend web technologies
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
- Be the primary point of contact for all Fuel Fund queries (internal and external)
- Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
- Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
- Manage, and evolve as needed, quality control processes
- Manage collation of reporting data from Housing Associations and other referral partners
- Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
- Provide updates to key HACT staff about distribution progress
- Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
- Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
- Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
- Excellent data analysis skills.
- Excellent communications skills, both oral and written.
- Demonstrable track record of preparing and producing data analysis and reports.
- Ability to work autonomously, use initiative and work independently to drive projects through to completion.
- NVQ Business Administration Level 2 (or suitable clerical experience)
Desirable
- An undergraduate degree in a relevant subject.
- Experience working in a charity, social enterprise or local government supporting communities facing hardship
- Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? As the Globe enters an exciting new chapter we have created our first Chief Impact Officer role to redefine what impact looks like in the arts.
Shakespeare’s Globe is seeking a visionary Chief Impact Officer (CIO): a dynamic, purpose-driven leader who can harness the power of culture, education, and innovation to amplify our social and charitable impact.
It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare’s Globe structures and teams to ensure that every project, partnership, and performance delivers lasting public benefit.
The Globe is entering an exciting new chapter. We are investing in systems-changing transformation, pioneering partnerships, and amplifying our sector-leading approaches to performance, audiences, learning, research, and innovation.
As our first Chief Impact Officer, you will:
• Lead the charge in embedding impact across every part of the organisation.
• Identify and help co-shape and scale current ‘beacon’ projects that test bold ideas, influence internal practice, and deliver real-time results.
• Align strategy across fundraising, partnerships, engagement, and communications ensuring every effort maximises ambition, purpose and income.
• Future-proof the organisation through horizon scanning, scenario planning, and digital transformation.
Your leadership will ensure we create positive, measurable change in the world of learning, cultural experiences and theatre.
The client requests no contact from agencies or media sales.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Email Marketing Officer at The Royal Marsden Cancer Charity
Full Time, Permanent
Location: Chelsea, London UK with a minimum of one day a month in Sutton
Hybrid Working: 40% of time in Chelsea/Sutton office, London UK
£28-32k DOE
About the Role
The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.
Why Join Us?
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
The Marketing and Digital team are a creative and supportive team, responsible for The Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.
Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer.
What you'll be working on:
- You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
- You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
- You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
- You'll continuously develop and improve personalised user journeys to boost supporter engagement.
- You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
- You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.
This job is for you if…
- you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
- you have knowledge and understanding of the principles of email marketing best practice
- you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
- you have the ability to communicate, collaborate and build good working relationships
- you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.
What we offer:
- Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
- 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to Apply:
Please click 'Apply' and submit your CV and cover letter.
- Closing date for applications: 9am on Monday 3 November 2025
- Interviews: 11 & 13 November 2025 (in person)
- Role starts: 5 January 2026
The client requests no contact from agencies or media sales.
The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.
The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events.
Meetings & Events
• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches
• Liaison with clients/bookers/stakeholders via email, by phone and face to face
• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements
• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser
• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers
• Ensuring rooms are set up according to bookings
• Meet and greet organisers for each event allocated
• Offer and conduct site visits with event organisers
• Administration: responsible for all administration duties relating to meetings and events
• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager
• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event
• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
Customer Care
• Providing excellent customerservice to guests and stakeholders
• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day
• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events
• Maintain and extend upon relationships with the 3 different organisations based in AKC
• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made
• Liaising with clients for feedback
• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers
• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource
• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests
General
• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard
• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment
• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions
• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards
• Assist Events Operations Manager with the monthly Service Data report for the Property Committee
• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience
• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre
• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily
• Support the Events Operations Manager in all their duties as required
• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager
• Deputise for the Events Operations Manager in his/her absence
Knowledge and Qualifications
• Experience of working in a similar role within a meetings and events environment.
Skills
• Excellent customer service and interpersonal skills
• Organised and capable of multi-tasking with excellent attention to detail
• Knowledge of Microsoft applications including Word and Excel
• Ability to problem solve
Personal Attributes
• Friendly and professional manner
• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events
• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust
• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.
You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!
***Please download the job description for full details***
About You
You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.
Key responsibilities:
· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.
· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.
· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.
· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.
· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK.
The client requests no contact from agencies or media sales.