Volunteer engagement manager jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As the Engagement and Assessment Team Leader, your team will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will be responsible for
- Ensuring that your team:
-
- Welcomes them to the service on site and at partner agencies (if applicable), listening carefully and non-judgementally to their story,
-
- Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
-
- Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness helping them formulate a holistic plan take the initial steps, where necessary.
-
- Effectively manage a caseload of members who require short term intervention to end their homelessness in a timely manner.
- Supervision and line management of your team/volunteers, including rota management to ensure effective service delivery.
- The initial contact space and service everyone contacting the Skylight will experience, ensuring that it is a psychologically informed approach
- Holding a small caseload, as required.
- Ensuring that you effectively integrate with the Crisis Client Services team on a day-to-day basis; to make collaborative, consistent and Psychologically Informed relationships with members, colleagues, volunteers and partners.
About you
- Excellent knowledge of relevant homelessness, housing and welfare legislation
- Experience of working with individuals affected by homelessness or with complex and multiple support needs
- Experience of providing excellent customer service with a commitment to deliver the highest standard of customer care
- Ability to work co-operatively as part of a team in a busy and potentially pressured environment, dealing with challenging situations and behaviours with a calm and confident approach to reach a positive resolution.
- Proven line management experience including managing employee performance, conducting supervisions, effective delegation and supporting professional development
- Effective written and verbal communication skills to communicate with a range of stakeholders.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 16th December 2025 at 23:59
Interview date and location: Thursday 8th January 2026 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Senior Development Manager (Philanthropy & Partnerships
Contract Type This is a full time (37.5 hours per week) permanent role, however we welcome applications for flexible working
Salary: £40,814
About Us
Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.
We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.
About the role
The Senior Manager (Philanthropy & Partnerships) will provide strategic management for Norwich Theatre’s high-value income generation, spearheading the development, expansion and stewardship of corporate partnerships, corporate membership, major donor relationships, legacy giving and other transformational fundraising programmes.
This pivotal role will shape and deliver organisational strategies that secure substantial philanthropic and partnership income, cultivate senior-level relationships, and ensure long-term financial sustainability in alignment with Norwich Theatre’s vision and strategic priorities.
About you
You will have proven experience in managing stakeholder and supporter relationships, together with a track record of cultivating and stewarding high-value supporters, clients or partners.
An excellent negotiator, with strong planning and prioritisation skills, you will be highly collaborative, people focussed and proactive.
We offer
A good salary, 25 days holiday, plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of on food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At SATRO our mission is to raise young people's aspirations about their futures, and help equip them with the skills and confidence they need to pursue their goals.
About the role
Crucial to achieving our purpose, great outcomes and meaningful impact are our relationships with businesses. This role is all about raising our profile and building new partnerships with businesses that deliver financial and practical support, be that covering the cost of a programme or school activity, or encouraging colleagues to volunteer.
About you
We are looking for someone with experience of telling stories in a way that engages and inspires, and a track record of winning new business partnerships to support our growth.
You should be a confident and creative communicator, experienced at raising awareness and enhancing profile, great at building relationships and passionate about what we're trying to achieve. We have a focus on STEM industries, so an interest or familiarity would be helpful, but is not essential.
About us
You will be joining a passionate and dedicated team who are committed to harnessing our relationships with businesses to raise young people's aspirations about their future careers, and through those partnerships help them understand employer expectations and develop the skills they will need to be successful.
We offer flexible working arrangements, a fun and supportive working environment and 28 days annual leave plus Bank Holidays (pro rata)
For more details please see the attached role description.
Inspiring young people about the possibilities and breadth of STEM careers, and giving them the skills and confidence to pursue their goals
The client requests no contact from agencies or media sales.
We are looking for an inspiring leader to drive the Wilder Communities programme at Sussex Wildlife Trust. This is a strategic role delivering an ambitious engagement offer that connects people with nature and supports our long-term vision.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has several staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
-
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
-
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
-
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
-
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
-
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across England. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for our End of Life and Bereavement projects, working collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
Specific Tasks:
1. Proactive Family Support
-
Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
-
Contact to be made to all registered Action Duchenne members, knows to us in the Regions you will be covering, to ensure the current support offer is clear
-
Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
-
Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Advanced and End-of-Life Care Support
-
Provide compassionate, practical, and emotional support to children, young people, and adults living with Duchenne, and their families, as they navigate advanced stages of the condition and end-of-life care.
-
Work collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
-
Develop and share guidance, resources, and workshops to help families prepare for and manage advanced care planning, symptom management, and emotional wellbeing.
-
Support families in understanding available options for care settings (home, hospice, hospital) and facilitate informed decision-making.
-
Ensure continuity of care and communication between multidisciplinary teams, while respecting family preferences and cultural considerations.
-
Offer signposting to bereavement support and follow-up services for families after loss.
3. Wellbeing Tracking and Outcome Measurement
-
Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
-
Collaborate with families to co-create action plans and track progress
-
Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
-
Organise and deliver regional meetups (minimum one per quarter)
-
Facilitate support groups (virtual and in-person) for parents, young people, and extended family (minimum one per quarter)
-
Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
-
Actively participate in networking events to promote Action Duchenne within our communities, build relationships, and drive growth in membership by encouraging registration of families affected by Duchenne
5. Stakeholder Collaboration
-
Liaise and develop relationships with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
-
Represent Action Duchenne in across your regions and build relationships with local networks
6. Administration and Reporting
-
Maintain accurate records of all interactions and support provided
-
Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
-
Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
-
New contact acknowledgement email: within 3 working days
-
New contact follow-up call: within 7–10 working days
-
Families contacted per week: 12–15 hours of direct contact
-
Regional meetups: 1 per quarter
-
Support groups delivered: 9–12 per year
-
CRM data entry: within the same day of interaction
-
Family outcomes tracked: via wellbeing questionnaire and action plan
-
Number of families receiving end-of-life care guidance or resources per quarter.
-
Advance Care Planning: Percentage of families supported with advance care planning discussions within 4 weeks of request.
-
Palliative Care Signposting: Number of referrals/signposts made to palliative care or hospice services.
-
Resource Development: Number of end-of-life care resources (guides, workshops, webinars) created and shared annually.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job specification, including required skills and qualifications below.
Application deadline: 22nd December at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference to Mental Health Across Bedfordshire
We are excited to offer a managerial opportunity within our Recovery Lounges, where every evening holds the power to change a life.
Recovery Lounge Manager
Post no: 656
Working Base: HQ,The Rufus Centre, Flitwick, MK45 1AH
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Contract type: Permanent
Hours: 35.25 hours per week
Work Pattern: Flexible across Monday to Sunday, up to 5 Shifts on site per week, 1 Day at HQ in Flitwick each week
Salary: £28,581.08.00 per annum (£30,000.00 F.T.E)
If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.
Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.
As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.
This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.
What You’ll Do
- Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
- Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
- Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
- Build strong partnerships with NHS mental health services and local community groups to maximise impact.
- Maintain high standards of safeguarding, health and safety, data management, and service quality.
- Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
- Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.
You can find more information about in the Role Profile on our website.
Benefits of Working with Mind BLMK
We invest in your wellbeing, growth, and work–life balance. Benefits include:
- 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
- NEST pension scheme with auto-enrolment
- Employer contribution: 3%
- Employee contribution: 5%
- Optional Health Plan
- Learning & Development opportunities, including in-house and external training
- Flexible working available on request (in line with Mind BLMK policy)
- Proud Disability Confident Employer (since 2008)
- Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace
Closedown: 5pm, 7th January 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
�� Help give animals in Sussex a good life — and shape the future of one of the most-loved local charities ��
Raystede is one of Sussex’s most loved animal charities, caring for over 400 animals every day. We're investing in our future — and fundraising is at the heart of that journey.
We’re looking for an experienced Individual and Community Giving Manager to lead and grow our public fundraising programme across Regular Giving, Community Fundraising, Events, Appeals, Legacies, Lottery, Sponsorship and Digital.
You’ll manage a talented team, develop supporter journeys, embed data-led decision making and drive income growth to help secure Raystede’s long-term future.
We’re looking for someone with:
· A strong track record in public fundraising
· Experience managing multiple fundraising streams
· Leadership and team development skills
· Excellent storytelling, relationship-building and data literacy
· A passion for ethical fundraising and animal welfare
Some evening/weekend work required (TOIL provided). Full driving licence is essential.
The client requests no contact from agencies or media sales.
Contract: Permanent, part time (34 hours per week)
Salary: £25,768 - £29,962 per annum (FTE £31,830 - £37,012 per annum)
Location: Grimsby Animal Hospital, DN32 7DE
Closing date: Sunday 4th January 2026
Interview dates: 12th and 13th January 2025
Help us change lives — one pet at a time.
Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we’re now seeking a compassionate, organised and forward-thinking Deputy Hospital Manager to help us continue this vital work.
More about the role
As Deputy Hospital Manager, you will support the Hospital Lead in overseeing all aspects of the hospital’s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager in a veterinary setting who is ready to step into a broader, mission-driven leadership opportunity.
You will provide direct line management for our receptionists, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. You will also provide support in the coordination of onsite Information Services and Estates and Facilities activities, as well as the welfare management of strays.
A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys.
Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts.
About you
You’ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You’ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you’ll share our commitment to supporting pets and the people who love them.
Essential qualifications, skills and experience:
- Experience in a busy customer service environment
- Experience supervising or managing staff teams
- Strong communication and conflict resolution skills
- Experience of financial management, including cashing up and reconciliation
Although not essential, it would be great if you also had:
- Experience in a hospital, clinic, or veterinary environment
- Experience in staff recruitment, training, and development
- Understanding of animal welfare and client care issues
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Department
The Office of Philanthropic Partnerships and Alumni (OPPA)
Office of Philanthropic Partnerships and Alumni (OPPA) works with a community of global alumni and donors to deepen their ties with York and each other, and encourage them to support the University through York Giving. This role is part of the Individual Philanthropy Team, which manages major individual philanthropy and the legacy giving programme, working closely with the other OPPA teams:
Corporate and Foundation Philanthropy: developing long term, strategic partnerships with philanthropic corporate and foundation supporters.
Fundraising Programmes: managing mass fundraising appeals, crowdfunding campaigns, community fundraising and student projects.
Operations and Experience: providing business intelligence, information and insight, governance and stewardship of supporter and alumni relationships, and managing all mass communications with alumni and supporters.
York for Life: developing alumni communities, volunteering and alumni engagement programmes in support of the University’s strategic aims.
OPPA is part of the University’s Directorate of External Relations, and works closely with other sections of the directorate, which are Marketing, Recruitment, Outreach and Admissions, Communications, Public Engagement and Events, and International Student Recruitment, Partnerships and Mobility.
About the Role
The role of Philanthropy Manager is to inspire and encourage philanthropic income from major individual donors to the University of York. You will work to build engagement and involvement of potential major donors and colleagues across the University to develop and deliver a pipeline of significant philanthropic gifts to York Giving’s priority projects.
You will manage a portfolio of major donor prospects and have responsibility and accountability for fund management and other priority projects for philanthropic funding, including liaising with academic theme coordinators.
This is a demanding and rewarding role that requires resilience and a long term view. The post holder will work to individual financial cash and pledge targets and KPIs based on meetings, moves, proposals and asks made.
Skills, Experience & Qualification needed
- Proven experience in a relationship management role, with both internal and external stakeholders. Ease at working with people and developing personable relationships with a wide range of people.
- Experience of fundraising or role generating new business.
- Knowledge and understanding of the principles related to donor cultivation, asking and stewardship
- Experience of organising events
- Experience of working in a high education or not for profit fundraising environment.
- Knowledge of data protection laws as they related to donor information
- Knowledge of Raiser’s Edge / NXT database or similar relationship management database
Interview date:To be confirmed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Services Manager
We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.
This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.
Position: Family Services Manager
Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.
About the Role
In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.
You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.
Key Responsibilities Include:
- Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
- Coordinating recruitment, staff wellbeing and absence management
- Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
- Developing quarterly plans and contributing to new programme development
- Ensuring compliance with safeguarding, health & safety and organisational policies
- Producing high-quality reports for internal and external stakeholders
- Handling feedback, complaints and safeguarding concerns appropriately
- Representing the charity at local networks and forums
- Supporting service delivery when required
About You
You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.
You will bring:
- Experience managing or leading teams within young people’s or family services
- Experience delivering programmes or activities within these settings
- Strong safeguarding knowledge and experience
- Understanding of the issues affecting children, young people and families
- Experience monitoring, evaluating and reporting on service performance
- Excellent communication, organisational and relationship-building skills
- Confident IT skills, including Microsoft 365 and Excel
- Flexibility to work occasional evenings and travel within Southeast Hampshire
Desirable:
- Level 3 qualification in a relevant field
- Experience in the voluntary sector
- Knowledge of the local statutory/voluntary landscape
- Experience creating training programmes
- Familiarity with in-house databases
About Us
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.
We are an equal opportunities employer and welcome applications from all sections of the community.
Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are You Who We're Looking For?
Do you love bringing people together, creating uplifting experiences, and making every day count? If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!
We’re looking for a Daycare Coordinator to join our new daycare service. You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.
About the Role
As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.
You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.
This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.
Key Responsibilities
- To coordinate the day-to-day operations of our daycare service
- Ensure clients attending have a positive and engaging experience.
- Support the Operations manager to deliver high-quality, person-centred support and activities.
- Deputise for the Operations Manager in their absence or as and when required.
- Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
- Oversee staff and volunteers
- Organise activities
- Accurate record keeping
- Support individual client plans
- Contribute to the ongoing development of the service
The job will close when a suitable candidate has been hired. Previous candidates need not apply. No CV's.
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



Location: Home-based / hybrid (with regular travel within designated region to meet with clients and partners)
Contract: 2-year fixed term (possibility of extension/permanent, subject to funding)
Salary: £33,174
Are you looking for an inspiring, rewarding career, working alongside exceptional people? As a Poppy Factory Employment Consultant, you’ll be helping veterans to find sustainable employment and supporting them in their new roles.
At the Poppy Factory, we help veterans to find meaningful and sustainable employment after service. Our aim is to empower veterans, help them to recognise their unique skills, and give them the confidence to move forwards in their career.
As an Employment Consultant, you’ll assist veterans in navigating barriers to employment, such as physical and mental health conditions, substance use, criminal records, and insecure housing. You’ll be based at your home, but will regularly travel for face-to-face meetings with clients, colleagues, and partner organisations.
You’ll meet with veterans to help them figure out their career ambitions, and support them in drafting application materials, overcoming challenges, and connecting with employers. You’ll work alongside health and welfare service professionals to ensure that your clients have access to all the support they need.
What you'll bring
- Adaptability: You’re an emotionally resilient person, who thrives in a varied and challenging role where no two days are the same. You’re skilled at balancing competing priorities and can shift focus quickly to effectively support your clients.
- Collaboration: You’re an empathetic communicator, who can quickly build rapport with your clients. You can effectively share back your knowledge about best practice, client engagement techniques, and organisational partnerships with colleagues.
- Motivation and commitment: Helping your clients reach their employment goals requires hard work, tenacity, and a sense of purpose.
- Experience and confidence in empowering people with complex challenges: Many of the veterans you’ll be working with need intensive support to manage health issues, substance use, insecure housing, criminal records, or other barriers to employment.
Why Should you apply?
- An opportunity to give back to our armed forces, and make a lasting positive impact in the lives of veterans and their families.
- A competitive salary and benefits package, including generous holiday and pension contributions.
- A varied role, with a mix of travelling in your area, home working, quarterly shared-space working days, and biannual visits to the Poppy Factory in Richmond, London.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- An opportunity to flex your outreach and engagement skills, collaborating with organisations across your region to empower your clients, grow our service, and make a lasting impact.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please contact Keiron Coombs.
The closing date for this role will be 4 January 2026. Please note we cannot accept late or incomplete applications. Only applications submitted through our online system can be accepted.
No agencies please.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled. Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.
We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.
The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.
We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.
Students are the reason Kent Students’ Union exists. We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.
Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.
What you will be doing:
- To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
- To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
- To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
- To support the delivery of wider KSU events as and when required such as Summerball.
- This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.
What we’re looking for:
- Experience of managing people (paid staff or volunteers) to deliver outstanding results.
- Experience of financial management
- A track record of working with a variety of internal and external stakeholders and building effective relationships
- Experience of promoting and delivering a wide range of events
Knowledge
- A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
- An understanding of the current issues affecting higher education institutions and students
Skills and Abilities
- Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
- Skilled and committed user of IT, enabling efficiencies and improved service using technology.
- Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.
Values & Behaviours
- An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
- Evidence of commitment to continuing personal and professional development
- A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
- A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals
Applications
To apply please submit your application on our recruitment portal on our careers page, to include a copy of your CV.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. A full copy of the job spec and person spec is available on our website.
Website
Kent Students’ Union’s website contains further background information about Kent Students’ Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying.
Further Information and Questions
If you require further information, please contact:
Name - Max Weston
Job Title -Commercial Events Manager
Thank you for your interest, please continue your application by completing an application form on our website.
The client requests no contact from agencies or media sales.
Are you a leader with a vision and passion for social justice?
Jesuit Missions is looking for a Director to guide our work with some of the world’s most marginalised communities and help shape a future rooted in justice, faith, and hope. This is a unique opportunity to lead an internationally respected mission and development organisation, working across global networks to make a lasting impact.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain. We exist to manifest the commitment of the Jesuits in Britain to “the service of faith through the promotion of justice”.
About the role
The new Director will:
· Provide inspirational leadership to staff, volunteers, and stakeholders.
· Ensure effective resource management and value for money across all activities.
· Build strong relationships with donors and partners.
· Advocate for Jesuit Missions’ beneficiaries and contribute to wider discussions.
· Forge strategic alliances with networks in furtherance of the vision and mission.
· Promote a positive organisational culture that reflects Jesuit Missions’ values.
Who you are
You will have:
· A demonstrable commitment to the role of mission and evangelisation of the Catholic church and an understanding of the mission of the Jesuits in Britain.
· Experience of working in the international development context.
· Experience of leadership for at least 3 years, ideally in the not-for-profit sector.
· Excellent communication, negotiation, and interpersonal abilities.
· Strong networking, advocacy, and influencing skills.
· Collaborative, inclusive, and empathetic leadership style.
See job description for more details including on how to apply.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.