Volunteer experience officer jobs in Hayes, greater london

Job Title: Duty Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term (until March 2027)

Hours: 37.5 hours per week

We are recruiting for a Duty Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

The central duty team (3 duty workers) will work closely with Refuge’s 6 floating support workers and floating support manager, and each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management.

We are looking for somone who has proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. The post-holder will also have excellent casework skills, good written and verbal communication skills, clear professional boundaries, and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am on 24 April 2026

Interview Date: 5 May 2026

About the role

We are seeking an ambitious, strategic and relationship-driven Head of Corporate and Employer Partnerships to lead and deliver a national, high-impact partnerships strategy. This role is central to our growth plans and will generate sustainable income, deepen corporate and employer engagement and create tangible employment outcomes for young people. You will combine commercial instinct with social purpose - building partnerships that deliver measurable impact for young people and clear strategic value for corporate and employer partners. 

Key information

• Salary: £50,000 - £60,000 dependant on experience
• Contract: Full time, Monday-Friday, 9.30 – 5.30mpm with some out of hours work needed for events such as Spear Celebration
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Tuesday 7th April, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships
• Significant experience within the corporate sector, with an established network of relationships across national businesses and employers
• Proven experience of delivering growth strategies and achieving income target, with a strong track record of securing and managing high-value (£100k+) partnerships
• Demonstrable experience of leading and developing high-performing teams
• Credible, confident and persuasive communicator with excellent relational skills and the ability to influence stakeholders at all levels, including C-suite
• Resourceful and proactive, ability to manage multiple priorities, drive projects forward to completion and establish effective processes and structures

We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.

The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.

The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.

The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.

If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply.  We are open to considering compressed hours where needed.

Salary:                                 £41,900 per annum

Contract Type: Permanent

Closing date:  26 April 2026 at 11pm

Interview date:   w/c 4 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

It is an exciting time to join CARE, as we roll out our new Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, the Individual Giving team will be diversifying our fundraising activity to recruit and retain new supporters, especially regular givers, to help achieve CARE’s mission. Working within a passionate team of fundraisers, the Senior Individual Giving Executive will be vital to retaining, converting and upgrading regular givers, as well as generating income through vital cash appeals.

About you

We are looking for a passionate fundraiser with keen interest in the charity sector, particularly in humanitarian work. The ideal candidate will have a range of cross-channel experience, ideally in the charity sector and in an Individual Giving team, with a particular focus on retention and engagement activity. We are looking for someone with the passion to drive and improve our retention and engagement campaigns, to critically review campaigns and implement improvements, and to put their own stamp on the role.

About the role

The Senior Individual Giving Executive will play a key part in the delivery of the Individual Giving programme, producing sector-leading comms and campaigns to recruit and retain supporters. You will work closely with the rest of the IG team and the Fundraising and Communications Department to deliver high-quality, data-led campaigns across a range of marketing channels. The role will include campaign delivery, budgeting, strategy and planning, managing relationships with key suppliers and driving continuous campaign improvement.

This role will focus predominantly on retention and engagement activity, with a particular focus on mailings, emails and telemarketing, amongst other channels, though there is flexibility for this to change in the future.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

·  Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

·  Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

Learning Disability Community Leader, L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)

Salary: £55,000 (including London weighting)

Reports to: L’Arche UK Director of Care and Communities

Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.

Contract type: Permanent

Closing date: Thursday, 16th April, at midday

Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.

Main purpose of the role

The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for  spirituality, and engaging with our neighbours and the wider community around us.

The Community Leader will:

• Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners; 
• Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
• Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
• Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources

Key essential criteria

• Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
• Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
• Good financial planning skills and experiences of successfully managing a substantial budget;
• Ability to think strategically and work collaboratively to develop and implement community plans;
• Experience of living or working alongside people with learning disabilities and/or autistic individuals;
• Passionate about person-centred support and the values and mission of L'Arche;

This role is subject to an enhanced DBS criminal record check. 

You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;

You can find more details about L'Arche London here.

Additional details about L'Arche can be found here.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and include a cover letter via our online application form. 

The closing date is: Thursday, 16th April at midday

First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.

Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community. 

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. 

The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.

We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.

The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.

Specifically, the role of the Events Manager involves:

Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.

Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.

Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally.  This also includes leading on logistics for the Annual Awards.

Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.

Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.

Evaluating and reporting on events to committees including the Board of Trustees.

Business and project management

Devise and manage project plans, risk registers and budgets for events and associated areas of operations.

Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.

Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. 

General

Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.

Contribute to the development and implementation of the Strategy.

Undertake training to ensure appropriate skills are acquired or developed.

Provide occasional holiday and sickness cover for posts at the same or lower grade.

Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.

If you would like to hear more about this opportunity, please apply for further details. 

Events Fundraiser
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery

Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.

About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.

What you will do

• Plan and deliver high quality stewardship and engagement events
• Coordinate logistics, suppliers, senior volunteers and internal teams
• Manage event budgets and monitor expenditure
• Evaluate events and suggest improvements
• Build strong relationships across teams and with key supporters
• Keep records accurate and up to date in relevant systems

What you will bring

• Significant experience in planning and delivering events
• Strong organisational skills and the ability to manage multiple priorities
• Creativity and confidence in shaping event content
• Ability to analyse information and communicate clearly
• Strong relationship building skills
• Ability to manage budgets
• Proficiency with CRM systems and standard software packages
• A flexible approach to working and attending London-based events

Our commitment to you You will join a supportive team that values work life balance, collaboration and a positive working environment. Your ideas and initiative will be welcomed and encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Fundraising (Part-Time, 3 days/week)

Hybrid – Vauxhall, London | £47,342 (pro rata)

1-year FTC | Start ASAP

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.

What You’ll Do

• Develop and deliver our fundraising strategy
• Build a strong pipeline of trusts, foundations & statutory funders
• Craft compelling bids
• Lead excellent stewardship and funder relationships
• Work across teams to align opportunities and organisational needs

What We’re Looking For

• Proven fundraising success, including significant grants
• Strong writing and relationship-building skills
• Experience managing fundraising pipelines and reporting
• Highly organised, collaborative and mission-aligned

Why Join Us?

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.

How to Apply

Please submit your CV and cover letter outlining how you meet the essential criteria.

Internship opportunities for 2026-27

Are you a young *Christian who is passionate about issues of justice and peace? Do you want to explore the intersection of faith, policy, and politics, and potentially pursue a career in one of these fields? The Joint Public Issues Team (JPIT) is recruiting to two full time paid internship positions to start in September 2026.

Interns work as part of a small ecumenical team on a diverse range of tasks and initiatives including communications, policy, campaigning and supporter engagement, contributing to the public advocacy and political engagement work of the Baptist, Methodist and United Reformed Churches.

JPIT is a partnership between the Baptist Union of Great Britain, the Methodist Church and the United Reformed Church, and the Church of Scotland is an associate partner. Its purpose is to help the Churches to work together for peace and justice through listening, learning, praying, speaking and acting on public policy issues. It is a team which brings together around ten staff working across the denominations. In recent years it has focused on issues around poverty, the economy, refugees and migration, the environment, peace and conflict, and politics.

These internships provide opportunities to develop skills in campaigning, communications, research, and policy within a dynamic team environment. There will be opportunities for professional and personal learning and development to equip the intern for further employment after their time on the internship. Whilst we are looking for some evidence of certain skills and experience, candidates will have the opportunity to develop relevant skills during their time in the role.

They are full time paid roles with fixed-term contracts to the end of August 2027, and a salary of £26,936.00 per year (we are committed to paying at least the London Living Wage). The roles are based in the Methodist Connexional Team which offers hybrid working arrangements, with an expectation of spending at least two days a week at an office base in central London.

We welcome and encourage applications from a diverse range of people. You should be aged 21-30, have excellent communication skills, be enthusiastic and willing to take on new challenges, be interested in political engagement and be a practicing Christian. An Enhanced DBS Check will be required.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

We are a Disability Confident employer and welcome applications from people living with disabilities. If you need any reasonable adjustments at any stage, please contact the HR team (details on our website). 

Application Details

• Visit the JPIT site for further details of the role. 
• The closing date for completed application forms is Friday, 10 April 2026
• Interviews will be held in London on Wednesday 6th May 2026. Candidates called to interview will be notified at least a week in advance.

*This post is restricted to Christians due to the nature of the role. The Occupational Requirement section under Schedule 9 (Part 1) of the Equality Act 2010 applies.

Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.

The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.

You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.
 
This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders. 
 
You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation. 
 
The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.

The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy. 

This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy  for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.
​​​​​​​
This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life. 
 

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

We are looking for a part time Fundraising & Development Lead to join a small, ambitious global charity and play a critical role in securing funding from Trusts and Foundations to deliver innovative development initiatives.

The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major foundations.

This is a remote working role.

The charity
An ambitious, fast paced and passionate global development charity, dedicated to to collaborating world wide to make a lasting social impact. A small charity having a big impact, with an innovative start up culture with staff in the UK and Europe . This role will report into the Director and work closely with another part time highly experienced trusts and foundations fundraiser.

The Role
This is a new business focused role, where you will be required to build a high value pipeline of suitable donors and develop and deliver compelling high value bids for support.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of identifying and closing deals for 6 - 7 figure gifts.

IMPORTANT NOTE

This charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more. Please note the post must be based in the UK.

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Health and Safety Advisor

Salary: Band 6 £39,775.77 - £52,452.55 per annum

Contract type: Permanent, full-time (37.5 hours per week)

About the job role

We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities from policy to the operational level. Activities range from office- and shop-based staff to health workers, outreach workers, and a small maintenance team.

THE INDIVIDUAL

• We are looking for a candidate with an established career in the H&S field.
• You should be a self-motivated and proactive person who can hit the ground running.
• You will need the ability to balance competing priorities in a fast-paced working environment.
• You should have the drive and tenacity to get the job done to a high standard.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

PLEASE NOTE: Although you will be working in a hospice setting, this position does not cover medical health and safety responsibilities.

Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note, it is essential that you provide this statement as it will be used as a basis for shortlisting.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services
• Join St Joseph’s team and find out more!

To apply, please visit our dedicated recruitment page via the apply button.

Closing date: 8 April 2026.

Interview date: 16 April 2026.

The interview process will consist of the following: a test in a controlled environment, a 5 to 10-minute presentation, and a panel interview.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.