Volunteer financial controller jobs
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and fixed term contract for one year.
The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


                    The client requests no contact from agencies or media sales.
Finance & CRM Administrator
Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience
· Join a unique arts charity with a powerful social mission.
· Play a key role in the organisation's digital transformation.
· Enjoy a varied role across finance, CRM, and administration.
· Benefit from extra leave for your birthday and for volunteering.
Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.
Company Overview
This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.
Position Overview
As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.
Responsibilities
>Finance
· Process all sales, purchase, and banking transactions accurately.
· Manage the sales ledger, including invoicing and credit control.
· Complete bank and cash reconciliations in a timely manner.
· Support the team with financial reporting and Gift Aid claims.
· Train and support staff in using the Xero accounting system.
>CRM
· Maintain and update the Beacon CRM with fundraising data.
· Process donations, pledges, and membership scheme payments.
· Ensure all contact records are accurate and GDPR compliant.
· Monitor data quality and lead on CRM system improvements.
· Assist staff with CRM use and building reports.
>Administration
· Provide basic IT support and manage digital system logins.
· Manage the ordering of office supplies and equipment.
· Support the Director's Office with governance and meetings.
Requirements
· Experience with financial systems like Xero, Sage, or QuickBooks.
· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector
· Excellent financial, administrative, and analytical skills.
· Strong interpersonal skills to communicate with a wide range of people.
· The ability to work independently and take initiative within a small team.
· Proficient IT skills, including Microsoft 365 and SharePoint.
· An appreciation for the aims and values of an arts and social impact organisation.
Benefits include:
·25 days of annual leave plus bank holidays.
· Additional day off for your birthday and for volunteering.
· A group contributory pension scheme after three months.
· Discounts in the museum shop and with local businesses.
· Access to season ticket, rental deposit, and cycle to work loans.
· Free access to a fully funded Employee Assistance Programme.
· Support for your training and development via an online platform.
Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.
How to Apply
Please send your CV by the closing date for further consideration.
Key dates
Closing date: Friday 7th November at 10am
1st stage interviews: 11th November (onsite)
Final interviews: 12th November (onsite)
Position: Head of National Services 
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
 - providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
 - responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
 
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
 - a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
 - substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
 - substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About the opportunity
As a Purchase to Pay Officer within our Finance & Assurance directorate, you'll own the end-to-end purchase-to-pay process that keeps our charity running. From procuring goods and services through to payment, you'll ensure smooth, controlled, and efficient operations while being the highly visible 'front door' of Accounts Payable for colleagues across the Society.
You'll oversee the complete P2P journey. Monitoring purchase requisitions, goods receipting, invoice processing, and payment runs, while proactively resolving issues and managing risks. As system owner for our purchase ledger and purchase ordering modules, you'll champion best practice, drive process improvements, and use data and metrics to motivate performance across the team. You'll also lead and develop our Accounts Assistants, building a high-performing team committed to continuous improvement and delivering a seamless, controlled experience for colleagues and suppliers alike.
About you:
You're an experienced finance professional with deep understanding of purchase-to-pay processes in large, complex organisations. You're passionate about using data to drive performance, and you thrive on building relationships that make financial processes work smoothly for everyone. You see efficiency and control not as constraints, but as enablers that allow the charity to focus on what matters most.
You'll have:
- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Deep understanding of end-to-end P2P processes and best practices in large organisations.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Strong communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining accurate financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
What you’ll focus on:
- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Overseeing end-to-end P2P processes, actively monitoring workflow, resolving issues, and managing supplier changes.
- Acting as system owner for purchase ledger and purchase ordering modules, championing best practice and ensuring seamless user experience.
- Preparing accurate payment runs and owning key P2P performance metrics, using data to drive improvements across the Society.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions while ensuring compliance with policies and regulations, including maintaining accurate ledger reconciliations.
Are you ready to drive performance and partnership in purchase-to-pay that enables our teams to focus resources on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure every transaction supports our mission?
Important Dates
The deadline for applications is 23:59 on Sunday 2nd November.
Interviews will begin week commencing 10th November 2025 and will take place virtually.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)
Lead the next chapter of commercial innovation at Lift Schools
Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.
Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.
About the role
As Head of Commercial Ventures, you will:
- Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
 - Grow and optimise existing ventures such as estate lettings and apprenticeship provision
 - Identify and build new market opportunities — products, services and partnerships across the education and wider sector
 - Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
 - Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose
 
You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.
You’ll be someone who:
- Brings a strong track record in commercial business development, product design or venture growth
 - Has taken a commercial idea from concept to delivery and scaled it successfully
 - Combines strategic acumen with hands-on delivery and entrepreneurial drive
 - Understands commercial governance, risk, and compliance in charitable or educational settings
 - Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
 - Builds credibility quickly and collaborates confidently with senior stakeholders
 - Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives
 
You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.
Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
- We will provide an excellent education to every child, in every classroom, every day.
 - With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
 - We will work with others beyond our network to benefit more children and communities.
 
How we support you
At Lift Schools, we believe talent drives performance. We offer you:
- Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
 - Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
 - Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
 
Ready to apply? Get in touch here. We can’t wait to hear from you.
The role is due to commence as soon as possible.
Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


                    The client requests no contact from agencies or media sales.
Are you ready to shape the future of research that makes a real difference to people’s lives?
We’re looking for an experienced and motivated Head of Research Funding to lead our research funding activities and play a key role in implementing our new research strategy. Based in Northampton, this role offers the opportunity to oversee the development of new funding opportunities and ensure our work continues to drive meaningful progress for people affected by MND.
As Head of Research Funding, you’ll ensure our research investment delivers impact where it’s needed most. Working closely with colleagues across the Research and Innovation Directorate, you’ll manage a dedicated team, develop effective funding schemes, and strengthen connections with researchers, review panels, and grant holders.
Key Responsibilities
- Oversee the Association’s research funding activities, delivering to agreed budgets and timelines.
 - Ensure research priorities are focused on the needs of people affected by MND.
 - Develop and implement new funding schemes that accelerate progress and support our strategic aims.
 - Lead improvements to grant management systems, processes, and documentation.
 - Collaborate with colleagues to involve people affected by MND in funding decisions.
 - Build and maintain strong relationships with the research community, including members of our review panels, peer reviewers and grant holders
 - Oversee all reporting to the Executive Leadership Team and the Board of Trustees related to research funding
 - Contribute to annual business planning and continuous improvement within the Research Funding team.
 
About You
- Degree in a relevant subject.
 - At least five years’ experience in research management, ideally within a charity or government funding organisation.
 - Experience in management of complex operational functions related to the management of research funding
 - Line management and performance management experience
 - Strong background in developing and implementing grant management systems and processes.
 - Experience in financial management, including budgeting and financial reporting.
 - Experienced in business planning and process improvement
 
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Team: Retail
Location: Manchester/the M6
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £30,809.83 per annum + £3,600 car allowance (mileage will also be paid)
Contract: Fixed term until 31st July 2026 with possibility of extension/made permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Regional Support Manager:
- Drive the efficient operation and performance of our Retail shops within the designated region, increasing income generation whilst setting the standard for Cats Protection retailing excellence.
 - Provide inspirational leadership, tailored training, and hands-on operational support to Shop Managers and teams to achieve growth, improve standards, foster team engagement, and minimise loss.
 - Provide shop coverage to ensure uninterrupted trading across the region, responding to challenges and maintaining business continuity at all times.
 - Champion the Retail Performance Framework, supporting its effective implementation across the region to monitor and enhance performance.
 - Act as a brand ambassador and role model for the charity’s values and behaviours, fostering a culture of compassion, teamwork, and innovation that aligns with our mission to help cats in need.
 
About the Retail & Trading team:
- The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 79 shops across England, Scotland and Wales and a growing ecommerce operation.
 - Our operation plays a key role in generating income and introducing audiences to Cats Protection.
 
What we’re looking for in our Regional Support Manager:
- Demonstrable experience in multi-site management within retail
 - Proven ability in team management, including recruitment, training, and development of team members
 - Experience with sales targets, cash management, loss prevention, and financial processes
 - Previous project management experience and familiarity with policy implementation
 - Knowledge of health & safety practices in Retail
 - A full UK driving license and access to a car, with flexibility to travel throughout the week
 
What we can offer you:
- a range of health benefits
 - 26 days’ annual leave plus bank holidays, increasing with length of service
 - Salary Finance, which empowers you to take control of your financial wellbeing
 - and much more, which you can learn about
 
Interested? Here’s how to apply:
Application closing date: 6th November 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
                                
                    Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad.
About you
The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Your top qualities as a leader
- Ambitious
 - Collaborative
 - Agile
 - Resilient
 - Resourceful
 
Key Responsibilities
Funding Development + Stakeholder Relationships (40%):
- Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years.
 - Strategic understanding and experience of competitive and fast changing charitable financial landscape.
 - Build and maintain strong partnerships with funders and other voluntary sector organisations.
 - Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately.
 
Operational Leadership including Compliance + Budgetary Control (30%):
- Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation.
 - Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
 - Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
 - Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
 - Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work.
 
Team + Performance Management (30%):
- Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment.
 - Oversee the team to deliver comprehensive planning and reporting.
 - Set benchmarks, monitor performance, and develop a culture of continuous improvement.
 - Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.
 
Person Specification
If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you.
Essential Experience and Ability
- Senior management experience working within a small charity or Community Interest Company (CIC).
 - Track record of driving operational excellence, including organisational finances and resources.
 - Experience of line management, team development and performance management.
 - Experience of securing sustainable and diverse revenue streams; including multi-year, strategic deals worth six-and-seven figures.
 - Proactive approach to risk management and maintaining compliance.
 - Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
 - Experience of working with a range of stakeholders and managing stakeholder relationships.
 - Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change.
 - Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines.
 - Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
 - Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
 - Passionate about the environment and the importance of citizen science.
 - A commitment to diversity, equality and inclusion.
 - Legal right to work in the UK without visa sponsorship.
 
What we offer
Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.
Please submit your CV, LinkedIn profile and answers to the four questions listed. We are unable to process applications which are not complete.
Applications close midnight Sunday 23 November.
First stage interviews will be held virtually on Wednesday 26 November.
Second stage interviews will be held in person on Wednesday 3 December.
The client requests no contact from agencies or media sales.
Position: Director of Service Delivery 
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
 - taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
 - ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
 - using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
 - leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
 - leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
 
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
 - proven success in setting and delivering strategic plans and achieving long standing impact.
 - able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
 - proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
 - proven experience of delivering significant and sustainable business benefits through change programmes.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Are you a committed and passionate Fundraising professional who wants to make a genuine impact? Do you thrive on thinking creatively and have a proven track record in generating income and co-ordinating successful events and schools/community fundraising support?
If so, we would love to meet you!
St Andrew’s Hospice is looking for an inspiring and results focused Schools and Community Fundraiser to join our Schools and Community Fundraising Team.
Who are we?
At St Andrew’s Hospice we provide compassionate, specialist palliative care to those with life-limiting illnesses; ensuring dignity, comfort, and support for our patients and their families. Every year, our hospice touches hundreds of lives, and every donation we receive helps us to deliver this care. Now, more than ever, we need a strategic leader to grow and diversify our income streams, making our work possible for years to come. If you are ready to bring your energy, creativity, and expertise to a role with purpose, we would love to hear from you.
What is the role?
As the Schools & Community Fundraiser, you will be working as part of the Fundraising Team to meet organisational income targets. You will have responsibility for the co-ordination, organisation, and evaluation of existing schools fundraising events within agreed levels of income & expenditure.
You will be expected to foster and grow our links with educational establishments, the wider community across Lanarkshire and 3rd party supporters. This will involve working with all Lanarkshire Nurseries, Primary & Secondary schools, to raise awareness of the Hospice, fundraising and our role in the community. You will be required to maximise and grow the income generated from all fundraising activities related to schools and community fundraising.
In addition to your own workload, you will support the work of the fundraising department with other fundraising initiatives as directed..
What we expect of you?
· Experience working within a fundraising/sales role
· Proven experience of working to income related targets.
· Experience of liaising with young people in a formal or informal setting.
· As an important part of the Hospice team, you will also deliver Hospice educational presentations to schools & community groups that will range from three or four individuals to classes, full school assemblies or School awards nights, across all age groups
· A proven track record of success when working individually and as part of a team.
· Flexibility as occasional evening and weekend work will be required
Let's make a meaningful impact together! Your support ensures that our hospice continues to provide comfort and care to those facing life-limiting illnesses.
What can you expect from us?
We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. To attract, retain and reward our people, our benefits include:
· A warm and supportive working environment
· Competitive Salaries
· Generous Annual Leave Entitlement
· Induction Programme
· Employee Assistance Programme
· Counselling Services
· Occupational Health
· Contributory Pension Scheme
· Hybrid & Flexible Working Practices
· Ongoing Learning & development opportunities
· NHS Staff Benefits Scheme
For an application pack, the hospice employee benefits booklet and further information please go to our website
The client requests no contact from agencies or media sales.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
 - Receive support with training and mentoring advice to qualification.
 - Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
 - Be client focused with a results orientated approach and a commitment to our corporate vision.
 
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
We are looking to appoint an Administration Lead to join the team.
Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.
For more information about the role, and for an application form, please download the application pack.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata.
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
Closing date for applications is 13th November 2025 at 8am.
We will be conducting online interviews on the 20th November 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
 - Be the primary point of contact for all Fuel Fund queries (internal and external)
 - Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
 - Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
 - Manage, and evolve as needed, quality control processes
 - Manage collation of reporting data from Housing Associations and other referral partners
 - Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
 - Provide updates to key HACT staff about distribution progress
 - Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
 - Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
 
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
 - Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
 - Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
 - Excellent data analysis skills.
 - Excellent communications skills, both oral and written.
 - Demonstrable track record of preparing and producing data analysis and reports.
 - Ability to work autonomously, use initiative and work independently to drive projects through to completion.
 - NVQ Business Administration Level 2 (or suitable clerical experience)
 
Desirable
- An undergraduate degree in a relevant subject.
 - Experience working in a charity, social enterprise or local government supporting communities facing hardship
 - Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
 
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Senior Manager, Integrated Marketing & Public Campaigning
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
To lead the strategic development and delivery of WaterAid's public fundraising integrated campaigns and high-impact mass public campaigning activations. As a key strategic leader, this role is responsible for driving marketing activities that effectively build the WaterAid brand, generate vital income, and mobilise public support for our mission.
In this role, you will:
- Lead the strategic development of integrated campaigns, ensuring a balanced focus on fundraising income maximisation and mass public action/mobilisation.
 - Provide direct line management to the Campaigns Project Manager and champion best practice in project governance and execution.
 - Direct cross-functional collaboration to align internal teams (Advocacy, Digital, Brand) and external agencies for seamless, high-impact campaign delivery.
 - Own the income performance of the integrated campaign portfolio, driving a test-and-learn strategy and providing strategic insights to senior leadership.
 - Champion WaterAid’s commitment to equity, inclusion and safeguarding.
 
Requirements
To be successful, you will need:
- Strategic Marketing & Public Campaigning Expertise: Proven track record of developing and owning the strategy for large-scale integrated campaigns with explicit goals for both income generation and mass public action.
 - Line Management & Delegation: Formal experience in line managing staff, including appraisals, performance management, and a proven ability to delegate effectively.
 - Strategic Stakeholder Management: Exceptional interpersonal, communication, and influencing skills to lead and gain buy-in from cross-functional teams in a matrix structure.
 - Financial Governance: Proven ability to manage and be accountable for large activity budgets, overseeing planning, forecasting.
 
Although not essential, we’d prefer you to have:
- Experience with Large-Scale Fundraising Campaigns with significant income targets and experience contributing to Brand Building and Management.
 - Experience in Mass Public Campaigning & Advocacy
 - Prior experience working in the Non-Profit or International Development Sector.
 
Closing date: Applications close 12:00 PM UK time on 10 November 2025.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
 - Option to buy an extra 5 days’ annual leave
 - Employer pension contribution up to 10 %
 - Flexible and hybrid working arrangements
 - Season ticket loan
 - Free annual eye tests
 - ‘Give as you Earn’ charitable giving scheme
 - Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
 - Sabbaticals
 - One paid volunteer day each year
 
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
                                


                    
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        
                        
                        
                        
                        
                        

