Volunteer interpreter volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview:
As a Roma Helpline Volunteer, you will be at the heart of a new and exciting pilot project aimed at offering confidential, culturally competent, and multilingual support to Roma and Romanian-speaking communities across Greater Manchester and the UK.
You will respond to helpline calls during scheduled shifts, log information securely, and provide advice or referrals related to housing, benefits, health, employment, and legal matters. Your presence will make a real difference in ensuring accessible, respectful, and responsive support for one of the UK’s most marginalised communities.
Key Responsibilities:
- Helpline Support:
Respond to calls via a secure VOIP system during scheduled helpline shifts (2nd and 4th Thursday, 5–7 PM).
Listen actively and empathetically and provide culturally competent support and signposting.
Log all call data securely using Europia’s GDPR-compliant CRM system. - Referral and Follow-up:
Identify the caller's main issue and provide information or refer them to the appropriate service.
Where necessary, flag safeguarding or urgent cases to the on-call safeguarding officer. - Language and Accessibility:
Offer assistance in Romanian or another Roma community language.
Help promote trust and understanding with callers through culturally sensitive communication. - Collaboration and Supervision:
Attend mandatory training sessions on safeguarding, cultural competency, and data protection.
Participate in case review meetings and supervision sessions (monthly or bi-monthly).
Work closely with other volunteers, staff, and translators/interpreters when required.
Qualifications and Skills:
- Fluent in English, and proficient in Romanian or a Roma community language
- Compassionate and empathetic with strong active listening skills.
- Comfortable speaking over the phone and dealing with potentially sensitive topics.
- Basic IT skills to manage digital forms and online logging tools.
- Respect for confidentiality and ability to adhere to safeguarding procedures.
- Previous experience supporting the Roma community is an advantage but not required.
Time Commitment:
- Minimum commitment of 2 hours every 2nd and 4th Thursday, between 5:00 PM – 7:00 PM.
- Volunteers will work on a rotating rota, ensuring equal participation and preventing burnout.
- Flexibility to attend occasional training and supervision sessions outside helpline hours.
Benefits:
- Opportunity to support and empower Roma and Romanian-speaking communities.
- Develop skills in advice, signposting, and crisis response.
- Receive training in safeguarding, data protection, and cultural competency.
- Gain experience using CRM/case management tools and remote VOIP helpline systems.
- Join a supportive, mission-driven team committed to community wellbeing.
- A reference can be provided upon successful completion of the role.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are looking for an experienced team member to lead the design of the internet, interpreter services, and online delegate experience, at the 44th World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side), to ensure we deliver an integrated technical experience across audio-visual production, connectivity infrastructure (WiFi/networking), and hybrid engagement platforms.
This is a strategic and delivery-focused role, requiring technical understanding and a user-first mindset to ensure all delegates, in-person and online, enjoy a seamless, inclusive, and inspiring experience.
With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.
This is a key role in our team, combining technical production design with strategic thinking around user experience and accessibility — across both physical and digital platforms.
Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.
Key tasks
- Identify all interpretation needs by both conference delegates and language interpreters for all elements of the conference: main plenary sessions, some breakouts sessions, social spaces, and interactive zones.
- Ensure smooth integration of interpretation and captioning technologies.
- Design the infrastructure that will support the provision of multiple language interpretation services.
- Design and deliver a robust networking infrastructure (in partnership with venue and vendors) that supports: High-density public WiFi for ~2,000 users, dedicated bandwidth for, hybrid participation, and interpreters, and hardline connections for live streaming.
- Lead planning for any hybrid session formats, including managing speakers presenting remotely or engaging with a hybrid audience.
- Collaborate in the selection, configure, and manage an online platform that supports hybrid participation (e.g. real-time plenary streaming, voting, Q&A, interpretation, and document sharing).
- Ensure real-time tech support is available to online participants during the event.
- Work with content producers, technical leads, stage managers, and the wider technical support team to ensure smooth show delivery.
- Identify relevant team members and agency support as required.
- Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.
Registered Charity
101 - 500
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.
The client requests no contact from agencies or media sales.
Thank you!
Re-Vision is a small charity based in Queen’s Park, London, founded in 1988. We run professionally accredited part-time courses for adults to train as Counsellors and Psychotherapists and are looking for Trustees to join our Board.
Who we are
Re-Vision is a registered charity. It is a small, not for profit counselling and psychotherapy training organisation providing outstanding, in-depth training with a soulful perspective. We also offer a low cost community counselling service to enable access to mental health services for those who might otherwise not find this affordable.
The role
We are juggling a number of important strategic imperatives. We have highlighted the need to improve resilience, to look ahead at future plans for our physical environment, to continue to provide an inclusive and rewarding experience for our students, trainers and staff, to maintain and build on the unique soulfulness and richness of our training, and to build our bursary fund to help to increase accessibility to our training.
We are keen to find trustees willing to help us with these challenges. We are particularly keen to involve people with financial or marketing skills, and people who have been involved in facilitating or helping small organisations faced with the challenge of retaining core values during periods of change. This is an exciting period of change for Re-Vision and could be a good time for those with experience in strategic planning or change management to get involved, even if only for a fixed term.
We are currently looking to recruit Trustees with experience in:
- Finance and financial strategies – able to contribute to scrutiny of financial information, understand accounts and budgets.
- Diversity and inclusion policy and implementation
- Marketing and website expertise
- Facilities and property management
- Strategic planning or change management experience would be desirable
You might have previous non-exec or trustee experience, or you might be looking for your first Board/Trustee role, possibly as you think about moving on to paid non-exec roles in the future. Whatever your situation, you will be keen to make an important contribution by supporting a really worthwhile organisation. You will care about understanding our culture and values and enjoy the challenge of helping this organisation continue to thrive.
