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Page 1 of 157
Aldershot, Hampshire (Hybrid)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

What are Serving Community Teams? 

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel and their families in the UK and overseas. 

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provides emotional, practical and financial support to the serving community. Our Chair is the key part of the team, coordinating the activities of volunteers to ensure financial stability and a safe and effective volunteer service. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will collaborate with the other SCT volunteers to support them in their roles as well as working with employees in the Serving Community Support Team to ensure the functions of the SCT run well, are documented appropriately, and reported on annually. 

Why we want you

Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers, working together to raise SSAFA’s profile, ensuring those who need support receive it. If you would like to lead and develop a SCT, we’d love to hear from you. Our SCT Chair is the key player, coordinating the activities of the volunteer team to deliver beneficiary support and ensure a safe, effective and financially stability SCT. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will support your SCT volunteers in their roles as well as working with employees in SSAFA’s Serving Community Support Team to ensure the functions of the SCT are run well, documented and reported on annually.

What you will be doing

  • Leading the volunteer team, ensuring SSAFA’s values, policies and procedures are followed.
  • Being an ambassador for SSAFA, building positive relationships with the chain of command, local SSAFA branches and services, welfare services and other key stakeholders.
  • Working closely with your volunteers to establish an annual plan of activities to include fundraising, awareness raising and support.
  • Having oversight of all the functions of the SCT, ensuring beneficiaries receive effective support, and volunteers have an opportunity to regularly meet regularly.
  • Reporting on the activities the SCT undertakes and their impact, ensuring annual reports are submitted.
  • Promoting the work of SSAFA and the SCT, highlighting case studies and good news stories to employees in the SSAFA PR team and Serving Community Support Team.
  • Being available to consider any grant applications when received.
  • Working closely with employees in the Serving Community Support Team, building on volunteer recruitment and and sharing best practice.

The skills you need

  • Friendly and approachable with effective IT and communication skills.
  • Empathy and understanding of the challenges that the serving community can face.
  • Experience of successfully leading a team.
  • Understanding of the importance of boundaries and confidentiality.
  • Skilled at reporting on activities, achievements and impact and an understanding of the importance of volunteers and employees working together.
  • Non-judgemental approach when working with beneficiaries.
  • A willingness to adhere to all relevant organisational policies and procedures.

What's in it for you

  • Support people in your local serving community using your skills, knowledge and life experience.
  • Gain experience, training and skills that you can highlight on your CV and at job interviews.
  • Receive support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community.
  • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Requirements 

Volunteers need to be a minimum of 18 years old.

Time commitment 

This role would suit someone who would like to volunteer a few hours each week. SSAFA’s Serving Community Support Team are always available should you wish to discuss this further.

Support 

Full training is provided for this role, with some e-learning modules online. You will be supported by SSAFA’s Serving Community Team Manager and Serving Community Support Team. 

SSAFA Values 

For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them. 

After making an application 

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Posted by
SSAFA View profile Organisation type Registered Charity Company size 101 - 500

Our vision A society in which the Armed Forces, veterans and their families can thrive.

Posted on: 09 May 2025
Closing date: 07 August 2025 at 23:00
Job ref: SCT Aldershot
Tags: Administration, Communications, Volunteering Management, Governance / Management